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The Community Engagement Coordinator will support the development of our partnership network and the delivery of our work in Wales. This will involve communicating and engaging, in person and online, with a range of delivery partners, building relationships, communicating about our work and coordinating the day-to-day operations of our programmes. There will also be a level of general administration and support.
It is a very varied role that involves working with a wide range of external stakeholders, including practitioners working in early years settings, schools, libraries as well as community groups and other charities, as well as internal colleagues across BookTrust. The role includes both outward facing work such as organising and attending events, visiting new and existing partners, communicating directly with delivery partners and on our social media as well as internal project administration and co-ordination, and office administration. The Community Engagement Coordinator will also contribute to the development of new activities and programmes.
We are looking for a positive and enthusiastic individual with a demonstrable ability to develop relationships and make connections across a wide range of people and groups. Equally comfortable co-ordinating and undertaking a wide range of day-to-day operational tasks A strong communicator with the ability to communicate effectively with a diverse range of audiences, in writing, and in person.
You will have ideally worked within or across a particular community or region, in outreach or a project within the third sector and be a highly motivated individual with the ability to work and travel unsupervised across multiple projects simultaneously and to work at pace, often to tight deadlines.
A passion to make a difference for children and families with an interest in the benefits of literacy and reading to child development, the value of books, stories and rhymes and the role of parents, carers, and guardians in developing a love of reading would be valuable.
Please apply via our vacancies website along with your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than 600 words.
Closing date:Sunday 3 May 2026 at 11:59pm.
Interview dates: There will be two rounds of interviews, the first interview will take place on either Wednesday, 13th May or Friday, 15th May via Teams. The second round of interviews will be face to face and will take place on Thursday, 21st May.
Bydd y Cydlynydd Ymgysylltu Cymunedol yn cefnogi datblygiad ein rhwydwaith partneriaeth a chyflawni ein gwaith yng Nghymru. Bydd hyn yn cynnwys cyfathrebu ac ymgysylltu, wyneb yn wyneb ac ar-lein, ag amrywiaeth o bartneriaid cyflawni, meithrin perthynas, cyfathrebu am ein gwaith, a chydlynu gweithrediadau dyddiol ein rhaglenni. Bydd lefel o weinyddu a chefnogi cyffredinol hefyd.
Mae'n rôl amrywiol iawn sy'n cynnwys gweithio gydag ystod eang o randdeiliaid allanol, gan gynnwys ymarferwyr sy'n gweithio mewn lleoliadau blynyddoedd cynnar, ysgolion, llyfrgelloedd, yn ogystal â grwpiau cymunedol ac elusennau eraill, yn ogystal â chydweithwyr mewnol ledled BookTrust. Mae'r rôl yn cynnwys gwaith allanol fel trefnu a mynychu digwyddiadau, ymweld â phartneriaid hen a newydd, cyfathrebu'n uniongyrchol â phartneriaid cyflawni ac ar ein cyfryngau cymdeithasol, yn ogystal â gweinyddu a chydlynu prosiectau mewnol, a gwaith gweinyddu swyddfa. Bydd y Cydlynydd Ymgysylltu Cymunedol hefyd yn cyfrannu at ddatblygu gweithgareddau a rhaglenni newydd.
Unigolyn cadarnhaol a brwdfrydig sy’n meddu ar y gallu amlwg i ddatblygu perthynas a gwneud cysylltiadau ar draws ystod eang o bobl a grwpiau. Yr un mor gyffyrddus wrth gydlynu ac ymgymryd ag ystod eang o dasgau gweithredol beunyddiol. Cyfathrebwr cryf gyda'r gallu i gyfathrebu'n effeithiol ag ystod amrywiol o gynulleidfaoedd, yn ysgrifenedig ac wyneb yn wyneb.
Rhywun a allai fod wedi gweithio o fewn neu ar draws cymuned neu ranbarth penodol, mewn allgymorth neu brosiect o fewn y trydydd sector. Unigolyn uchel ei gymhelliant sy’n meddu ar y gallu i weithio a theithio heb oruchwyliaeth ar draws prosiectau lluosog ar yr un pryd, ac sy’n gallu gweithio'n gyflym, i derfynau amser tyn yn aml.
Byddai cael angerdd dros wneud gwahaniaeth i blant a theuluoedd, diddordeb mewn dangos manteision llythrennedd a darllen i ddatblygiad plant, gwerth llyfrau, straeon a rhigymau a rôl rhieni, gofalwyr a gwarcheidwaid wrth ddatblygu cariad at ddarllen, yn werthfawr.
I ymgeisio am y swydd ewch i'r dudalen swyddi ar ein gwefan gyda CV a llythyr cais yn dangos sut ydych yn bodloni'r gofynion manyldeb person a'ch cymhellion dros ymgeisio am y rôl. Ni ddylai'r llythyr cais fod yn fwy na 600 gair.
Dyddiad Cau:Sul 3 Mai 2026 am 11:59pm.
Dyddiadau Cyfweliadau: Bydd dwy rownd o gyfweliadau, cynhelir y cyfweliad cyntaf naill ai ddydd Mercher, 13eg Mai neu ddydd Gwener, 15fed Mai dros Teams. Bydd yr ail rownd o gyfweliadau wyneb yn wyneb a bydd yn digwydd ddydd Iau, 21ain Mai.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Coordinator - Lancashire and Cumbria
Reporting To: Regional Manager
Salary Range: £25,000 Per Annum
Contract Type: Permanent, Full Time
Location: Field Based role covering Lancashire and Cumbria
Working days/hours per week: 35 hours per week, Monday – Friday, 9am – 5pm
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area.
Duties & Responsibilities
- Annual and on-going charity account management
- Liaison with store or retailer personnel to ensure positive charity experience and issue resolution
- Strong skills in relationship management and networking for programme development
- Compliance and safety of charity food use
- Community engagement
- Operational support and data reporting for performance improvement
- Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled.
- Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Food Project Coordinator
This role will primarily coordinate our growing food club project, Bristol Goods, but will also provide support for our other services that utilize food to engage people in support and build community connections.
Caring in Bristol has a legacy of food-based projects; from our inception as Caring at Christmas, through to Cheers Drive, our pandemic response service. We have a fantastic network in the city’s food and hospitality sector which enables us to work in creative ways to alleviate housing insecurity.
As Food Project Coordinator, you will play a central role in organising our food club operations and ensuring Caring in Bristol upholds food safety standards. A significant part of the role will be centred around building relationships with our food club members and the volunteers that help deliver the service.
The postholder will also have the opportunity to contribute to other food-centred activity within the charity, including food provided to our young people’s services and Caring at Christmas.
Key responsibilities
The workload for the role is split in approximately the proportions:
~60% of the role
Food logistics and coordination
-
Support the Senior Project Coordinator to oversee the sourcing, supply and distribution of food, ensuring a consistent and balanced provision of fresh and ambient products for service users each week. This includes driving the Caring in Bristol van (full UK driving licence essential).
-
Coordinate and monitor the stock of food, ensuring there’s always sufficient stock levels to cover all the food clubs
-
Coordinate the weekly Fareshare delivery and sorting/preparation of food in line with organisational procedures
-
Support the Bristol Goods Team to uphold food safety management within the organisation, ensuring our warehouse space is adequately clean and organised at all times
-
Manage Bristol Goods volunteers on shift to ensure they understand how to carry out their role safely, and enjoy their experience
-
Supervise the on-site running of the food clubs on a Rota basis with other Caring in Bristol staff. This does involve cash handling and taking payments.
-
Support Senior Project Coordinator to form working relationships with our food suppliers and food sector contacts, and seek out potential new opportunities that could benefit the resilience and breadth of Caring in Bristol’s food offer
-
Supporting the delivery of our other food projects including Bristol Youth Goods.
-
Follow organisational safeguarding, health and safety, data protection, COSSH and van procedures.
~30% of the role
Food Club Member Support
-
Interact with members and signpost them to relevant services within Caring in Bristol, in the local community, and city wide.
-
Keep up to date with support services across the city to provide appropriate signposting and referrals.
-
Provide support and build relationships with Food Club members through informal check-ins and identify those who may be experiencing challenges impacting their housing or wellbeing. Provide appropriate assistance, including but not limited to, form filling, applying to external volunteering opportunities or training and referring to additional services.
-
Uphold the safety and safeguarding of members in the delivery and development of the Bristol Goods service.
-
Record members’ attendance, support provided and engagement on our database in line with data protection policies and regulations.
-
Take ownership of our community noticeboard, sharing opportunities and support options in the area.
~10% of the role
Other Responsibilities
-
Organisational development work, including; attendance at team meetings, safeguarding reviews and participating in the volunteer support and training.
-
Follow Caring in Bristol policies and procedures and observe our Code of Conduct.
-
Actively participate in and attend supervisions, reflective practice, annual appraisal processes and identified training.
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Promote the aims and objectives of the charity and present a positive image of Caring in Bristol through good public relations, communications with visitors, young people, guests, people who use our services and the local community.
#Food_Project _Coordinator #Project_Coordinator #Project_Coordination
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Coordinator - North East England
Reporting To: Regional Manager
Salary Range: £25,000 Per Annum
Contract Type: Permanent, Full Time
Location: Field Based role covering North East England
Working days/hours per week: 35 hours per week, Monday – Friday, 9am – 5pm
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area.
Duties & Responsibilities
- Annual and on-going charity account management
- Liaison with store or retailer personnel to ensure positive charity experience and issue resolution
- Strong skills in relationship management and networking for programme development
- Compliance and safety of charity food use
- Community engagement
- Operational support and data reporting for performance improvement
- Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled.
- Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
We are looking for a proactive and creative Communications Coordinator to
support the delivery of our communications, events, and engagement strategy.
This role is ideal for someone who is passionate about access to justice and
enjoys combining storytelling, relationship-building, organisation, and delivery.
You will deliver content creation across channels, develop engaging mailouts
and communications that inspire and inform our audiences, and strengthen
stakeholder engagement across our supporter base. You will also contribute to a
programme of events that recognise and celebrate our supporters and pro bono
partners.
Our vision is of access to justice for all. We help provide free specialist legal services, including advice and advocacy, from barristers.
The client requests no contact from agencies or media sales.
Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent
GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.
The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.
Please see the attached documents for more information and details on how to apply.
Timeline
- Closing date for applications midnight on Sunday 26 April 2026
- First stage interviews w/c 11 May 2026
- Second stage interviews TBC May 2026
How to apply
To apply for this role, please submit the following documents:
- An anonymised CV Please remove your name and any other personal identifying details.
- A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
- The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.
Please send all documents by midnight on Sunday 26 April 2026
Your personal statement should address the following three questions:
- GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have?
(300 words max) - Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome?
(300 words max) - Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve?
(300 words max)
The client requests no contact from agencies or media sales.
About the role
We’re looking for a proactive and creative Communications Co-ordinator to support the delivery of our global communications and member engagement activities.
This is a varied, hands-on role where you’ll help deliver digital content, manage social media channels, support campaigns such as World Obesity Day, and ensure our members receive high-quality, engaging communications.
You’ll be part of a small, collaborative team working at the heart of global health advocacy.
Key responsibilities
Communications & Digital Content
- Schedule and publish content across social media platforms
- Monitor channels, respond to enquiries, and track engagement trends
- Create and upload website content, including news and events
- Draft and design email campaigns and newsletters
- Source and develop content with members, experts and lived experience voices
Design & Content Production
- Support creation of visual content (graphics, templates, simple video edits)
- Prepare marketing materials for campaigns and events
Membership & Team Support
- Help manage shared inbox and respond to enquiries
- Maintain organised content and communications systems
- Support member communications and engagement activities
- Assist with CRM systems (Salesforce/Pardot) and contact lists
- Contribute to key campaigns, including World Obesity Day
About you
We’re looking for someone who is organised, creative and eager to build a career in communications within the global health or non-profit sector.
You will bring:
- Experience managing social media or digital communications
- Strong writing and editing skills
- Good organisational skills and attention to detail
- Confidence working across multiple tasks and deadlines
- A collaborative, proactive approach
Desirable:
- Basic design or video editing skills
- Experience with email marketing or CRM systems
- Interest in global health, advocacy or non-communicable diseases
Why join us?
- Be part of a global organisation driving real-world impact
- Work on high-profile campaigns and international initiatives
- Support a mission focused on equity, systems change and better health outcomes
- Join a supportive and collaborative team environment
First stage interviews will be conducted 28-30th April.
Applicants must have the ability to work in the UK (not requiring a visa) and be able to attend meetings in the London office regularly.
The client requests no contact from agencies or media sales.
Are you passionate about building meaningful relationships, using creativity to solve problems, and delivering engaging experiences for our supporters and volunteers?
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
We are currently seeking a Volunteer Coordinator to join our dedicated Volunteering Team at Rainbows. Volunteers play a pivotal role in supporting every aspect of our vital work – from fundraising and events, to our retail shops and the hospice itself – with over 350 individuals generously volunteering their time, skills, and passion.
We are looking for a positive and enthusiastic individual who will help ensure volunteers feel welcomed, supported, and confident, enabling them to make a meaningful difference to children, young people and families across our services.
Location: Primarily an office-based role, at our hospice in Loughborough.
Hours: Monday to Friday, 9 am – 5 pm. Some flexibility is required, as occasional evening and weekend working and regional travel will be part of supporting volunteers.
About the role
As a Volunteer Coordinator, you will play a key role in shaping how people volunteer with Rainbows. You’ll lead on volunteer recruitment across the East Midlands, building relationships with communities and organisations, and supporting individuals to find opportunities that match their motivations, skills and strengths. Once volunteers are involved, you’ll help ensure they feel confident, informed and well supported, working closely with colleagues to create positive volunteering experiences.
Key Responsibilities include (but are not limited to):
· Recruitment, Selection, and Induction: Be the first point of contact for volunteering enquiries and applications, ensuring a seamless onboarding process.
· Volunteer Support and Supervision: Act as the central point of contact for volunteers at Rainbows, offering guidance and support throughout their volunteering journey.
· Team Collaboration: Provide staff with proactive support and best practices for volunteer management, engagement, and stewardship.
· Operational Duties: Maintain accurate volunteer records, ensuring GDPR compliance, and provide KPI data as needed.
· Further responsibilities in the role of a Volunteer Coordinator at Rainbows, can be found by downloading the Job Description.
Requirements
While previous experience working with volunteers is ideal, it is not essential. What matters most is your ability to:
- Build connections with a diverse range of people through exceptional interpersonal skills and empathy.
- Approach tasks with positivity and enthusiasm, inspiring others to get involved.
- Confidently use databases and Microsoft Office packages, with strong administrative skills and a good understanding of GDPR processes.
Further requirements can be found by downloading the Person Specification.
Our Benefits include:
· Free onsite parking at the Hospice, Lark Rise, Loughborough.
· Eligibility to join blue light card discount scheme and Company Shop.
· Simply Health Cashback plan.
· Life Assurance.
· 27 days holiday plus bank holidays.
· Contributory pension scheme or Salary Sacrifice Pension Scheme
· Affordable meals at the Hospice, Lark Rise, Loughborough.
· Free Tea, Coffee and Fruit whilst at the Hospice
· Free access to Health Assured employee assistance programme
· Wellbeing support and access to Mental Health First Aiders
· Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors
This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.
Join Our Team and Make a Difference!
The client requests no contact from agencies or media sales.
Job Title: Digital Communications Manager
Hours: 28 hours per week
Salary Scale: £38,313 – £44,492 pro rata*
Duration: Permanent
Pension: 6% employer pension contribution
Holiday: 26 days plus bank holidays pro rata
Reports to: Head of Communications
The appointment is subject to a satisfactory DBS check
We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.
*Appointments are made at the start of the salary scale, with annual pay progression based on satisfactory performance. In addition, the salary scale is reviewed annually in the light of cost of living and operational budgets.
ABOUT THE ROLE
This is an exciting opportunity for someone with a passion for visual arts and culture to bring their digital marketing experience to a leading London cultural organisation.
The Digital Communications Manager at the South London Gallery will oversee the delivery of an engaging digital strategy that supports the Gallery’s mission and vision, raises its profile locally, nationally and internationally, and deepens audience engagement.
Responsible for overseeing the SLG’s digital content strategy and digital partnerships, the Digital Communications Manager will create high-quality content that drives traffic to the SLG’s key digital platforms and communicates the quality and impact of the gallery’s artistic and Communities & Learning programmes. They will work closely with the Head of Communications and the Communications Coordinator to ensure that all content aligns with the SLG’s organisational objectives, reflects the Gallery’s tone of voice, and is informed by data and audience insight.
The closing date for applications is Thursday 30 April, 12pm. Applications received after that time cannot be considered.
An online information session about the role will take place on Tuesday 21 April, 6pm. For more information, please click the link below.
The client requests no contact from agencies or media sales.
Role description:
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Co-ordinator.
As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the Charity’s Hub to build a real sense of community spirit and a hive of fundraising activity. This role will provide the right candidate with a rare opportunity to help shape how we engage with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital.
We are looking for an individual who is as passionate about making a difference and a real people person. This role will be key, as we continue our ambitious new strategy to grow our income, reach and impact. Working across teams, the engagement co-ordinator will help support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care within the hospital.
As Hospital Engagement Co-ordinator, you will be the key link to the Charity and key areas across the hospital, meeting, motivating and inspiring patients, visitors and staff.
Main Responsibilities:
- To maximise onsite donations by driving supporters and stakeholders to the Hub to build a real sense of community spirit and a hive of fundraising activity.
- Collaborate across the charity with our Grants, Marketing and Communications team to co-ordinate charityactivity and implement a hospital engagement and communication plan.
- To work closely with the Marketing and Communications team to identify where collateral can be placed and make sure when items are out of date to remove these and engage with hospital staff to place new posters/flyers within the wards.
- Engage and develop strong working relationships with hospital staff members. · Devise a patient fundraising pack for us in the Hub and across the hospital site.
- Working with UHS staff groups, identifying fundraising champions within the hospital and increase the amount of footfall to the Charity’s hospital hub.
- Collaborate with the community and events fundraising team to recruit and relationship manage hospital staff as part to take part in events.
- To keep up to date records of all collection boxes held within the hospital. · To ensure that all donation processing and onsite administrative duties are carried out effectively and efficiently
- Regularly review and adapt supporter communications, including thank you letters and ensure these are implemented across the organisation for consistency.
- Support with the management of our tap to donate machines, identifying areas around the hospital where we can maximise donations and work with hospital teams to identify areas we can place more.
- To deliver excellent relationship management, ensuring a positive working relationship with hospital colleagues, as well as meaningful and supportive relationships with patient family fundraisers.
- To ensure all activity within team remit complies with the Charity’s values, moral and ethical guidelines, the Fundraising Code of Practice and other relevant regulation and guidance.
- To maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data.
- Provide support in the Charity’s hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls.
- Support the arts team with the promotion of art workshops and other activities in the hospital.
Knowledge and experience
- Understanding or experience of working or volunteering in a charity or health organisation.
- Experience of delivering excellent levels of customer care.
- Working to deadlines and prioritising work.
Skills
- Excellent written and oral communication skills.
- Excellent attention to detail and accuracy.
- Ability to work independently, quickly and effectively under pressure.
- Good IT skills including Microsoft word, Excel.
Personal qualities
- Ability to build working relationships at all levels.
- Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations.
- Personable with excellent manner and ability to engage stakeholders.
- Trustworthy, reliable and demonstrable discretion.
- Keen to be part of a busy, friendly team often under pressure.
- Flexible approach to working hours to meet the needs of the role.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton



The client requests no contact from agencies or media sales.
At Community Connections Lewisham we are passionate about helping Lewisham residents (aged 18+) improve their health and wellbeing through discovering what exists in their own community, and becoming more able to access it. We aim to tackle the problems of social isolation and loneliness by using a person-centred approach. This means we recognise that each person we support has their own unique story, with their own particular challenges, needs, and personal goals.
Partnership Coordinators are the face of the Community Connections Lewisham team. They provide valuable support to both clients and professionals by running the phoneline, giving guidance and advice on a wide range of topics by referring or signposting to relevant services that are available in the community. They play a crucial role in the triaging, coordination and effective administration of the entire Community Connections project and acting as a front door service to the rest of the voluntary sector.
The client requests no contact from agencies or media sales.
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Position: Supporter Care Coordinator
Salary: £27,000 - £28,500
Hours: Full time – 35 hours a week
Contract Type: Fixed term for 12 months
Reports to: Supporter Care Manager
Location: Shoreditch, East London (Hybrid Model)
Key relationships: Fundraising Team; Operations & Finance teams, Database Team, Communications Team, Fulfilment Agency
JOB PURPOSE
We are a team with a desire to provide excellent stewardship to our donors and maximise our fundraising potential in the UK. As the first point of contact, this role plays a vital part in ensuring our supporters receive a high standard of customer service.
You will manage our supporter care inbox and phone line, handling everything from donation enquiries to complaints with empathy and efficiency. You will also support with processing post and ensure our donors receive the appropriate acknowledgement for their support.
We are interested in hearing from candidates with a range of professional experience. If you possess empathy, patience, and strong communication skills, and have a passion for the refugee cause, please apply. Even if you do not meet 100% of the job specifications, we would still welcome your application, as we recognise that individuals bring unique perspectives and strengths to the role.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Manage and respond to those who contact UK for UNHCR directly by email, phone or mail and escalate queries where necessary.
- Deliver a first-class supporter experience and ensure each point-of-contact works to build and develop the engagement journey.
- Maintain accurate and up-to-date supporter records within the charity database, assist with data administration, and ensure data is handled in accordance with regulations.
- Champion supporter care best practice by resolving supporter pain points, sharing supporter insights and feedback with colleagues, and supporting fundraising teams in evaluating campaign performance to identify opportunities to improve the supporter journey.
- Assist with fulfilment agency briefs and quality control measures.
- Work with teams, agencies and third-party platforms to deliver donation processing and campaign fulfilment, ensuring efficient donor acknowledgment
- Support fundraising teams during emergencies.
- Support the fundraising team to deliver high quality in person events in as well as virtual stewardship events.
- Provide personalised in-house thanking for different supporter segments and deliver thanking initiatives such as a thankathons.
- Provide logistical and administrative support for supporter engagement activities and stewardship events, including coordination of materials, attendance lists and on-the-day support.
The above list is not exhaustive and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of working in a customer care environment, interacting with supporters/customers.
- Experience of dealing directly with supporters/customers and remaining calm whilst responding to queries.
Essential Skills/Knowledge
- Excellent written and verbal communication and interpersonal skills.
- Able to prioritise and manage multiple tasks within a collaborative team environment.
- Works effectively under pressure.
- A proactive self-starter with a drive and desire to learn and develop.
- A creative problem-solver who anticipates supporter needs.
- Passionate about UK for UNHCR’s work and want to help drive change and share this with others.
- Proficient in Microsoft Office Suite.
Desirable Skills/Experience (not compulsory)
- Experience using Salesforce or similar customer relationship management products/fundraising databases.
- An understanding of fundraising administration such as Gift Aid, marketing preferences, and direct debits.
- Experience of or interest in the charity sector, in particular humanitarian response/international development.
- Experience of working with an external fulfilment agency to deliver excellent customer service in a similar environment.
- An understanding of how to keep customer data safe and handle sensitive information responsibly, in line with relevant regulations.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Sunday 26th April
Interviews date: Week commencing 4th May 2026
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready for something new?
We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional need/ disability to have fun and a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.
2 x CYP Coordinator- Short Breaks- 30 hours- Ashford and Swale, Canterbury and Thanet
Our holiday and weekend activities give parents and carers a break while providing participants a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.
1 x CYP Coordinator- Short Breaks Family Days- 30 hours- Kent wide
Family days bring families together to create special memories and enjoy time with others who share similar experiences. The coordinator develops and facilitates activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.
Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisation and communication skills.
The roles are 30 hours per week, working Wednesday to Saturday. In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed.
It’s essential that applicants have their own car and are willing to drive a minibus (full training provided).
Do a job that is amazing!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
We’re looking for a passionate and organised pet Foster Coordinator to join our Rehoming & Fostering team in Southampton. This is a rewarding opportunity to play a vital role in helping pets find safe, loving homes while they wait for their forever families.
Our fostering service is central to our mission, supporting more pets by providing temporary homes through a dedicated network of volunteer fosterers. In this role, you’ll help grow and support that network, ensuring both pets and people have the best possible experience.
More about the role
As a Foster Coordinator, you’ll recruit, support, and manage a diverse network of volunteer fosterers across your local area. Working closely with the Adoptions Coordinator, you’ll monitor foster capacity, match pets to suitable homes, and ensure a smooth and effective fostering journey.
You’ll also build strong relationships within local communities and with partner organisations, promoting fostering opportunities and attracting new volunteers. Alongside maintaining a high-performing fostering service, you’ll ensure fosterers feel valued, supported, and confident in their role.
This is a full-time position, working Monday to Friday, 8:30am–5:00pm, plus one in three weekends (with two days off in lieu during the week).
About you
You’re a confident communicator with strong interpersonal skills and the ability to build relationships with people from all backgrounds. You’ll have experience managing or supporting volunteers, particularly in remote or community-based settings and understand how to motivate and guide them effectively.
You’re collaborative, proactive, and solutions-focused, with a genuine passion for helping others succeed in their roles. You’re comfortable working in a fast-paced, sometimes emotionally challenging environment, and bring resilience, empathy, and sound judgement to your work.
Knowledge, skills, and experience
- Demonstrable experience of supervision or management of volunteers.
- Experience of having worked in an animal welfare environment.
- Good experience of running and marketing recruitment campaigns for volunteer roles.
- Experience of working with local communities and promoting volunteer opportunities
- Experience managing or supervising volunteers
- Experience working in an animal welfare environment
- Proven ability to plan and deliver volunteer recruitment campaigns
- Experience engaging with local communities and promoting opportunities
- Strong interviewing and selection skills
- Ability to work independently and manage a varied workload
- Experience managing relationships with volunteers, clients, or stakeholders
- Background in a customer-focused environment delivering high standards of service
- Experience supporting or implementing change initiatives
- Excellent written, verbal, and numerical communication skills
- Strong organisational, administrative, and analytical skills
- Confident using computerised systems
- Full UK driving licence
Desirable (but not essential)
- Knowledge of animal behaviour and rescue environments
- Understanding of relevant animal welfare legislation
- Experience working collaboratively across teams
- Strong influencing and stakeholder engagement skills
- Awareness of safeguarding principles
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Thursday 29th April 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.
We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.
We are looking for a Digital Communications Manager to join Communications Team as we embark on the next phase of our strategy to accelerate awareness, participation and income growth. This role drives the strategic digital communications which play a pivotal role in raising awareness of the Charity’s work.
Working collaboratively with internal teams, this role will oversee our digital marketing strategies, manage our website and create video content to promote our services, campaigns, and fundraising initiatives.
If you have digital communication and/or marketing experience within the charity or public sector, and at a manager level, then we would like to hear from you!
The ideal candidate will also be highly experienced in website and content management systems, content creation and SEO/SEM. Highly skilled in social media, email marketing systems, scheduling tools, analytics dashboards and tools, CRM, CMS and design suites, they will be an expert in Adobe Creative suite, Canva and other video editing tools. Strong project management and strategic planning skills as well as line manager experience are essential.
In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 19 April 2026.
First interviews will take place on 27 April 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don’t have to explain why).
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.


