Communications and engagement manager jobs in sutton, greater london
ID: 1543 Assistant Director Services and Innovation
Service: Gloucestershire Hub (and surrounding areas) Central Region
Salary: Grade 5 Point 39 – 46: £47,264 - £54,728 FTE per annum (£28,358.40 - £32,836.80 per annum, pro rata)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based with travel to various locations in Gloucestershire and surrounds (the post holder is also expected to regularly spend time at our delivery sites within Stroud and the Cotswold’s).
Hours: 3 days – part time (22.2 hours per week)
We offer flexible working arrangements - please see below for more details
Contract: Permanent Contract
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
We are seeking a highly skilled and strategic leader to provide high-level leadership across Family Action’s services in Gloucestershire and surrounding areas, ensuring the safe, high-quality, and financially sustainable delivery of children, youth, and family services.
You will bring significant experience in managing services for children, young people, and families with complex needs. You will have a strong track record of leading and developing multidisciplinary teams, while driving continuous improvement and service excellence.
As a system leader and convenor, you will build and maintain strategic relationships across local authorities, health, and the voluntary and community sector. You will play a key role in driving Family Hub transformation, promoting innovation, and contributing to the ongoing growth and strategic development of Family Action’s work in the region.
Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.
Responsibilities:
Leadership, Performance and Strategic Delivery
· Lead strategic partnerships
· oversee service performance and safeguarding, and drive innovation across Family Hubs and related services.
Line Management
· Manage recruitment, development, and performance of staff, supporting a high-performing and learning-focused culture.
Financial Responsibility
· Oversee budgets, manage financial risks, and contribute to sustainable service development.
Internal/External Relationships
· Represent Family Action externally and build strong partnerships to support integrated service delivery.
Quality Assurance
· Ensure high-quality, safe, and compliant services through effective monitoring and continuous improvement.
Main Requirements (for details check the job description and person specification):
· Proven experience leading services for children, young people, and families with complex needs.
· Strong track record in stakeholder engagement and cross-sector partnership working.
· Ability to manage teams, budgets, and service performance to a high standard.
· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.
· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantage.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· complete an application form on the Family Action portal
· Closing Date: Sunday 7th September 2025 at 23:59
Interviews - week commencing 15th September and 22nd September - dates to be confirmed.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full email address in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
About the role
We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 24 August 2025 at 23:59
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About The Role
Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience?
There’s never been a more exciting time to join the Alzheimer’s Society. We’re on a bold journey and we’re looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer’s Society as a Local Communities and Volunteering Officer.
The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events.
You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life—with a strong focus on reaching underserved communities.
We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion.
This role requires extensive travel across Southeast England and will also include home working. Candidates must be able to demonstrate how they can meet this requirement of the role. We’re committed to flexible working and welcome conversations about how we can support your needs.
Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas.
About you
We're looking for a natural relationship-builder who sees the power in every community connection. You're someone who believes that meaningful change happens when people come together, and you have the skills and passion to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building bridges with community leaders, you approach every interaction with authenticity and purpose.
You’ll have:
- Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience.
- Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders.
- A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration.
- Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders.
- Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work.
What you’ll focus on:
- Growing our impact and reach through work with local communities and volunteers.
- Representing Alzheimer’s Society externally, sharing information relating to dementia, support and services.
- Gathering insight and learning from collaboration with communities to share with other teams and directorates
- Recruiting and role managing community volunteers.
Please note: This role is a fixed term contract spanning 12 months.
Important Dates
The deadline for applications is 23:59 Monday 25th August.
Interviews will take place on Wednesday 10th September and Thursday 11th September. A presentation task will be provided.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Senior Head of Network Learning and Innovation
Preferred timezone: GMT -/+ 5 (all applications welcome)
Closing date: 24th August
This is a 1 year contract position with the possibility of extension, contingent on funding.
About Climate Catalyst
Climate Catalyst is a U.S. based non-profit dedicated to galvanizing the collective power of business, investors, and civil society to influence and accelerate policy change in Asia and Europe. We work to strengthen collaboration and mobilise new actors on pivotal climate challenges to build power and compel political leaders to act at the speed and scale needed to tackle the climate crisis. We do this by:
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Working behind the scenes with stakeholders in Europe and Asia to identify critical climate issues where action to date has been limited and collaboration potential is high.
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Bringing together renowned experts and new entrants to share ideas, and design and deliver creative campaigns that secure decisive changes in national and regional policy to deliver sectoral tipping points and secure significant emissions reductions.
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Advising on strategy, bringing creative communications, advocacy and movement building expertise to build power across the climate community to catalyse action.
We’ve used this model successfully to mobilise the business community in support of the EU Nature Restoration Law, the first legislation for peatlands protection across Europe, and spark action in India that led to commitment from the Ministry of Steel to develop green steel policy.
Climate Catalyst is taking on a new project with the Clean Air Fund to apply our movement building and knowledge sharing expertise from Asia and Europe to an initiative designed to support cities and civil society organisations around the world to campaign for clean air.
About The Role
This role is about designing and implementing strategies, tools and platforms that support shared learning and collaboration among organisations working towards cleaner air. Working closely with the Head of Learning and Innovation, you will lead a global needs assessment across multiple cities, which will inform the development of a training programme for movement building leads at the city level, with pilots of that approach in two cities. You will develop a knowledge sharing approach, movement building infrastructure, and tools to support sustained engagement. You will also contribute to producing learning products and co-delivering capacity building activities. This role combines strategic thinking and analysis with hands-on project management and learning product development. It is ideal for someone with an interest in global movement building efforts.
What you will do
Conduct a needs assessment across 14 cities to understand the knowledge sharing and movement building needs of civil society organisations, including campaigners, think tanks, data science organisations, city officials, etc. working on air pollution around the world. (35%)
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Survey, interview and focus group discussion design, delivery and analysis
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Produce a report with an approach for knowledge sharing and movement building.
Pilot a movement building project in two cities (35%)
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Co-design a movement building model in 2 pilot cities to foster a clean air movement. This will be a practical, replicable guide that defines the essential elements of a high-functioning, impactful CSO movement within a city.
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Assess the cities’ civil society ecosystems’ gaps and leverage points and map the current landscape of civil society actors working on air quality in each of the 2 cities. This will include analysing their focus areas, strengths, gaps, levels of coordination, and alignment with local policy priorities.
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Deliver facilitation support for 2 in-person and additional virtual civil society convenings.
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Co-design a movement building training package, including a guide for future use with guidance on shared strategy, collaboration structures, mapping additional civil society organisations, and communication mechanisms.
Deliver a community of practice amongst a cluster of peer organisations to promote thematic and cross-regional knowledge sharing (20%)
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Produce 3 learning products related to themes that emerge from the needs assessment, providing organisations with suggested tactics and effective projects by their peers.
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Support the management of one community of practice and co-host one cross-city knowledge sharing meeting.
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Support delivery of a knowledge sharing platform and means of communications.
Support impact measurement and innovation (10%)
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Ensure insights and evidence are systematically captured, shared, and applied to drive continuous improvement.
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Support the Head of Learning and Innovation to enable learning loops across Climate Catalyst’s programmes and geographies, beyond those focused on Clean Air.
What You Would Bring
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Experience in civil society movement building and campaigning, working with coalitions and collaborating with partners. Highly skilled network builder.
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Demonstrated success in leading and designing Training-of-Trainers or other capacity building programmes in cross-cultural settings.
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Excellent written and verbal communication skills, with the ability to craft compelling presentations and reports for diverse audiences and translate complex materials into understandable content. Experience producing visual materials is a plus. Experience with narrative and/or messaging projects is also a plus.
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Experience of leading and/or delivering creative campaign strategy and planning a plus, with a particular interest in digital campaign tactics and techniques.
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Exceptional project management, organisational, and administrative skills with a proven ability to independently manage multiple priorities and complex workflows.
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Strong understanding of learning, innovation, knowledge management, and facilitation.
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Experience and comfort with working across regions, cultures, and time zones.
Additional Information
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Our working language is English. Fluency in an additional language is highly valued.
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This position requires travel. We anticipate at least two international work trips during the contract period.
Compensation + Benefits
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Pay is competitive in all hiring regions. The salary band for this role in USD is $70,000 - $82,000.
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Benefits include: health insurance, stipends for wellness and phone/wifi, professional development, co-working space coverage, generous pension contribution and more. For more information about working with us at Climate Catalyst, visit our website.
Diversity at Climate Catalyst
Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on this is to build a diverse team composed of individuals with varying backgrounds, experiences, and perspectives. We encourage applicants from historically marginalised and currently underrepresented groups in the climate movement to apply.
Equal Employment Opportunities
Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination. We welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veteran status, or any other basis protected by applicable law.
How to Apply
To apply, please upload a cover letter of no more than one page outlining interest in the role and your CV to this application page.
The client requests no contact from agencies or media sales.
We’re looking for a dynamic, multi-skilled Creative and Content Officer to bring our charity’s mission to life through compelling visual storytelling and thoughtful content design.
You’ll work across teams – Policy and Influencing, Services, Fundraising, Partnerships and Philanthropy, and Research – to produce high-impact content that drives engagement, inspires action, and amplifies our voice.
This role is primarily focused on graphic design, taking written content developed by others and transforming it into engaging, accessible, and brand-aligned visual materials across print and digital platforms. From filming and editing videos to designing pitch decks and paid ads, you’ll be at the heart of our creative output, helping us communicate complex ideas with clarity, emotion, and purpose.
We’re also looking for someone who can suggest light edits to supplied copy, such as refining headlines, subheadings or text hierarchy, to help ensure the content is as clear and engaging as possible for the intended audience.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a social media and community officer to join our team and work across our large online communities on social media and our peer-to-peer support forum. You’ll be a key part of our day-to-day delivery of content and engagement and ensure that our key messages reach our audiences.
This is an exciting time to join the charity as it launches its new five-year strategy this autumn to supercharge our efforts to transform the lives of anyone affected by breast cancer.
You’ll work collaboratively across the charity on exciting campaigns to deliver our social media strategy through engaging content on our different channels. You’ll work closely with our volunteer community champions on our forum to ensure our forum remains a safe space for people affected by breast cancer to support one another.
About you
You’ll be passionate about social media, curious and proactive. You’ll be experienced in creating, publishing and scheduling content across channels natively and using third-party tools, as well as supporting and moderating online communities.
Organised and with great time management, you’ll become a key part of our social media and community team and cross-organisational campaigns.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in either our Cardiff, Glasgow, London, or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
9am on Friday 28 August 2025
Interview date
Thursday 4 and Friday 5 September 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supportworker
Location: Heather Lodge - London Borough of Tower Hamlets
Salary: £28,808.00
Hours: Hours: 40 hours per week including weekends
Contract: Permanent
PRHA is a great place to work – Our award winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness.
As an IIP Gold standard employer we value our staff and commit to develop their skills and support them in their important work.
Bring your enthusiasm and your desire to make a difference to the lives of homeless people.
Do you have the commitment and values to make a real difference to the lives of people Mental Health? Are you passionate about empowering people to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?
PRHA provides high quality, person-centred support to people with mental health and other support needs. The support we offer is tailored to the individual client’s needs and wants, whilst encouraging independence and community engagement.
We are looking for
· A calm, resourceful and energetic individual who is highly motivated, hardworking and keen to support people with mental health in a proactive and holistic manner.
· Skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for all our service users.
· Ability to support people to maintain a healthy state of wellbeing, mentally, physically and emotionally.
· Willing to embrace all aspects of the role including, but not limited to, providing support with domestic tasks, and supporting individuals to access work, education and social opportunities.
· You will be required to work in a flexible manner, on a roster basis, which will include evenings, weekends and sleep-in shifts. Previous experience, whilst desirable, is not necessary
What we offer
We offer our staff a generous benefits package, which includes:
· Pension Scheme – We offer a group stakeholder pension scheme with 2% employer's contribution, employee contribution is 5%
· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
· Season Ticket Loans – We offer interest-free season ticket loans after successful probation
· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.
You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:
- actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded
- actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately
- adapting the level of support to individual competence and taking account of the whole team’s needs.
- managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session
PRINCIPAL TASKS AND RESPONSIBILITIES
Supervision
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Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures.
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Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys.
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Manage drop-in sessions at our main office and at external locations
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Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan.
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Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work
Quality assurance and training
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Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met.
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Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels.
Research, campaigns and partnership building
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Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data.
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Contribute to developing partnerships with other organisations to support our advice work.
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service.
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Be alert to funding opportunities and contribute to funding bids and proposals.
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Demonstrate commitment to the aims and policies of the Citizens Advice service.
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Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues.
PERSON SPECIFICATION
Essential
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Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea.
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If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.
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Experience of delivering advice across different channels (telephone, in-person, etc.).
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Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs
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Ability to prioritise own work, meet deadlines and manage a variety of duties.
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Good interpersonal and communication skills, verbally and in writing.
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Proven ability to build relationships with clients, volunteers, staff and partners.
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Experience of working with, managing and developing volunteers.
Desirable
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Familiarity with Citizens Advice’s policies, procedures and systems.
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Experience of formally or informally supervising, mentoring and/or guiding colleagues.
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Experience in giving debt advice
The client requests no contact from agencies or media sales.
Purpose of role: To support monitoring and evaluation, and day-to-day running of international conservation grants programmes at WFN: an impactful fundraising and grant-giving wildlife conservation charity focused on supporting grassroots projects across the Global South.
Reports to: Head of Grants
Whitley Fund for Nature
Whitley Fund for Nature (WFN) is a UK charity supporting grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. We fund mainly in Africa, Asia and Latin America where income is often hardest to raise and can have the biggest impact for people and biodiversity. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassador Sir David Attenborough.
Our funding is raised each year, mainly from family trusts and foundations, as well as from individuals, corporates, and international NGOs, with a current annual income of around £2.6m/year. We raise funds based on winner need, and in the coming years are seeking to steadily grow what we provide in support to winners, and so are bolstering the capacity of our team in line with this ambition.
The Opportunity
We are looking for a diligent and data-minded Grants Assistant to join our small and dynamic team. This new role will support the WFN grants team in monitoring and evaluating active grants, analysing and assessing the charity’s impact, and in the smooth running of our grants programmes. This is an entry level role, ideal for a candidate looking to put their conservation expertise into practice, and to support impactful grassroots conservation work around the world.
The Grants Assistant will support the Head of Grants and Grants and Network Manager in WFN’s application and review processes, grant management, and impact evaluation work, and will support the flow of information about the work our winners are doing on the ground to the rest of the WFN team. If you have keen interest in monitoring and evaluation and a passion for biodiversity conservation, then please consider this exciting opportunity to contribute to a highly respected conservation organisation making a real difference on the ground.
GRANTS ASSISTANT - PERSONAL SPECIFICATION
Essential:
· MSc or equivalent experience in a relevant field (e.g. Conservation/ Zoology/ Environmental Science)
· Demonstrable understanding of grassroots conservation projects, issues and solutions (ideally in Asia, Africa, Latin America)
· Data-minded and analytical, with solid understanding of evaluation methods and trends
· Strong writing skills with ability to turn technical reports and language into accessible content for a lay audience
· Efficient and organised, with high attention to detail and ability to manage logistics
· Proficient and comfortable using databases
· Proficient in Outlook, Word, Excel and Powerpoint
· Flexible ‘can do’ approach and will flourish in a small team and charity environment
· A knowledge of and passion for wildlife conservation
Desirable:
· Experience working and/or travelling in the Global South
· Experience of event organisation
· Experience using Salesforce/CRM databases.
Additional details and benefits
· Attractive holiday package totaling 30 days p.a. plus bank holidays.
· Training and professional development opportunities provided.
· Hybrid working opportunities
· The charity operates a Pension Scheme and a Life Assurance Scheme.
How to apply
· Apply as soon as possible via our website and before the 24th August (end of day).
· Please indicate what your notice period, if any, would be in your letter.
· Please also send a signed copy of our Candidate Privacy Notice with your application (available from our website).
This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.
Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.
Diversity and Inclusion
At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We are therefore particularly keen to receive applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.
Whitley Fund for Nature is a fundraising and grant-giving nature conservation charity supporting grassroots practitioners across the Global South.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SOFT UK
SOFT UK is a national charity supporting families affected by Trisomy 13 (Patau syndrome) and Trisomy 18 (Edwards syndrome). We provide emotional support, information, advocacy, and community connections to ensure no family faces this journey alone.
Purpose of the Role
The Regional Engagement Officer (REO) for Northern Ireland will build and strengthen SOFT UK’s presence in the region. This includes supporting families, developing local community networks, enhancing relationships with healthcare professionals, and coordinating volunteer and fundraising activities to reduce isolation and improve support access for families affected by Trisomy 13 and 18.
Key Responsibilities
1. Community Engagement and Support
- Build meaningful relationships with families affected by Trisomy 13 and 18 across Northern Ireland.
- Develop and facilitate local support meetings, coffee mornings, and family gatherings.
- Provide emotional support, signposting, and information in line with SOFT UK’s values and safeguarding policies.
2. Volunteer Support
- Identify, recruit, and train new volunteers within the region.
- Provide ongoing guidance, resources, and encouragement to existing volunteers to strengthen their impact.
3. Healthcare Professional Engagement
- Develop and maintain relationships with regional healthcare providers to increase awareness of SOFT UK’s services.
- Encourage and facilitate referrals of families to SOFT UK by healthcare professionals.
- Share resources and information to improve understanding of Trisomy 13 and 18 among professionals.
4. Event Coordination
- Organise and deliver regional events such as awareness campaigns, remembrance gatherings, and local fundraising events.
- Support national SOFT UK events by promoting and representing the charity locally.
5. Fundraising and Awareness
- Assist with regional fundraising activities by promoting events, supporting local fundraisers, and identifying new funding opportunities.
- Raise awareness of SOFT UK’s mission through local networks, media, and community engagement.
6. Administration and Reporting
- Maintain accurate records of activities, contacts, and outcomes to report impact effectively.
- Work collaboratively with the national SOFT UK team, contributing to meetings, strategic development, and evaluation.
Person Specification
Essential:
- Proven experience in community engagement, outreach, or support roles.
- Strong interpersonal and communication skills, with empathy and understanding for families experiencing complex medical and bereavement journeys.
- Ability to work independently and organise time effectively.
- Experience in planning and delivering community events.
- Confidence in engaging with healthcare professionals and external stakeholders.
- Basic IT skills, including email, social media, and Microsoft Office.
- Commitment to SOFT UK’s mission and values.
- Willingness to travel regionally and work flexible hours where required (some evening or weekend meetings).
Desirable:
- Experience working within the charity or health support sector.
- Knowledge of the healthcare and perinatal loss support systems within Northern Ireland.
Additional Information
This role requires occasional travel across Northern Ireland. Mileage and travel expenses will be reimbursed in line with SOFT UK policies. The postholder will be expected to work from home and maintain confidentiality, safeguarding, and data protection standards at all times.
ADOBE CAMPAIGN SPECIALIST
Salary: £50,000 - £56,000 per annum
Reports to: Senior Marketing Data Manager
Department: Marketing, Fundraising and Engagement
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)
Employment type: 18 month fixed-term contract
Working hours: 35 hours per week
Closing date: Tuesday 26 August 2025, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We have an exciting opportunity for you to join us as an Adobe Campaign Specialist. We are looking for an expert Adobe user, who has strong experience building and executing marketing campaigns using Adobe Campaign.
The role will work closely with stakeholders across MFE, supporting campaign build and driving improvements to support business requirements. You will play a key role to ensure campaigns are delivered accurately, on time and effectively. You will need a data analytical mindset and ability to work collaboratively, suggesting and contributing to campaign ideas with ease.
What will I be doing?
Providing expertise in the design and implementation of CRUK campaigns in Adobe
Developing, implementing, and managing data workflows using Adobe Campaign, ensuring campaigns are automated where possible, optimised, and data-driven
Building trigger-based journeys, integrating data points for timely and effective communications
Working closely with the Product Manager to ensure appropriate processes and controls are in place for effective and efficient working
Supporting the end-to-end data selection process ensuring ways of working are validated, captured and subsequently error free
Maintaining a thorough understanding of marketing strategy and advising campaign managers on data selections, ensuring that all groups of supporters are considered appropriately and that we are maximising the value of our contactable base
Mentoring the Data Selections Executive, guiding and upskilling them to deliver accurate selections in Adobe Campaign
Working closely with the matrix team to explore and exploit Adobe Campaign capabilities.
What skills are you looking for?
Proven track record at working with Adobe Campaign to a highly proficient level
Good knowledge of the technical configuration of Adobe Campaign
Significant experience of complex data selection methodology gained in a marketing environment
Proven ability of building positive working relationships and influencing others
Excellent attention to detail
Experience of managing own and others' workloads
Strong team player with the ability to build effective working relationships and coach junior team members
Strong communication skills combined with strong levels of interpersonal and negotiation skills
Logical approach to solving complex problems
Able to balance multiple campaign builds and deadlines simultaneously - highly organised with great time management
A good knowledge of fundraising and marketing regulatory frameworks.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.
Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has two pillars: Programmes – which is direct delivery to young people from less-advantaged socioeconomic backgrounds to raise their aspirations and increase their access to opportunities, and Leadership and Advocacy - which covers the UK Social Mobility Awards; the Social Mobility Podcast, the Social Mobility List, our research function and a number of strands: core Making The Leap, your remit would be directly with the first three strands and your team will be responsible for generating the income for core Making The Leap.
Role overview:
As a member of MTL’s senior management team, you will take responsibility for the organisation’s growth and outward facing initiatives. You will lead and manage the organisation’s portfolio of social mobility leadership strands, and develop strong working relationships with key stakeholders. You will provide dynamic day-to-day leadership for the MTL’s directorate responsible for income generation, impact, research, communications and policy, and ensure the organisation continues to be an exemplar of innovation, integrity and collaboration. You will also be contributing to, implementing and monitoring delivery of the organisation’s strategic plan.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Place of work: Remote, but some travel to Central London (minimum once per month)
At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation.
We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website.
We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.
Key Responsibilities:
Data collection and analysis:
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Support programme managers to collect, manage and analyse data
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Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff
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Produce KPI reports and insight briefings for senior leadership
CRM management (Salesforce):
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Maintain and improve Media Trust’s Salesforce CRM
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Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR
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Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training
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Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM
Monitoring and evaluation:
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Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion
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Assist in developing our systems and processes to support innovation through data and insight
Project support:
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Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries
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Support with ad hoc digital-related tasks that arise
Key Skills and Experience:
We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills.
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Demonstrable passion for digital, with two to three years’ experience in digital or a related field
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Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines
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Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements
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Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders
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Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools
Desirable
-
Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint
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Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail
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Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making
Please see the full job description attached.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
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Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
If you are interested, please submit your application by midnight on 17 August. We are using Anonymous Recruitment to reduce bias. Interviews will be in the week commencing 1 September.
The team at Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact us.
We believe in the power of the media to change lives.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accountability & Learning Officer - Improve humanitarian responses through evidence and learning
London, N1
Full-time, Permanent
Salary of circa £36,000 per annum
When humanitarian crises strike, the DEC stands poised to co-ordinate and deliver incredible responses around the world.
Learning and insight are essential to improving how we respond and we’re now looking for an Accountability & Learning Officer to directly contribute to learning and growth for the DEC and our 15 member charities.
We need someone with monitoring and evaluation experience and a strong understanding of humanitarian crises globally to play a vital role in our dedicated charity.
About Us
The Disasters Emergency Committee (DEC) is a unique membership organisation made up of 15 of the UK’s leading humanitarian charities: Action Against Hunger, ActionAid UK, Age International, British Red Cross, CAFOD, CARE International UK, Christian Aid, Concern Worldwide (UK), International Rescue Committee, Islamic Relief Worldwide, Oxfam GB, Plan International UK, Save the Children UK, Tearfund, and World Vision UK.
When large-scale disasters strike countries that lack the resources to respond, we bring our member charities together to raise funds quickly and efficiently. In times of crisis, our mission is to save, protect, and rebuild lives through effective humanitarian action.
Working as one, we coordinate the UK public’s response to overseas disasters. Through our Rapid Response Network of media and corporate partners, we raise the alarm with the UK public and make donating as easy as possible, with most funds raised within the first two weeks of an appeal.
Since our launch in 1963, we have run 79 appeals and raised an astounding £2.5bn, helping save countless lives and rebuild communities.
At the DEC, accountability and learning are not just processes, they are a commitment to the people affected by disaster and will aid our growth and the development of our members. Your work will help ensure the funds we raise are used effectively and transparently, and that every appeal we launch is an opportunity to do better, together.
***Please download the job description for full details***
What You’ll Do
This role enables the DEC and our 15 member charities to effectively respond to humanitarian emergencies and provide timely, quality, community-focused assistance.
As an Accountability & Learning Officer, alongside your efforts to contribute to our learning and growth, you will shape our work to influence key policy agendas. You’ll be working across such areas as climate adaption, flexible funding for humanitarian action, and locally led humanitarian responses.
Overseeing our monitoring, evaluation, accountability and learning activities, you will support the set-up of projects, build relationships, and co-ordinate activities in all our current operational theatres.
Specifically, your role will involve:
- Assessing humanitarian crises for DEC appeal eligibility
- Maintaining and improving reporting templates
- Setting up and overseeing key learning activities over the appeal cycle
- Overseeing our Collective Initiatives and Shared Services portfolio
- Supporting a range of DEC research and learning projects and reviews
- Helping members to achieve their climate and environment targets
- Leading the design and set up of regular learning events and workshops
- Acting as the key focal point for members’ and partners’ queries
- Acting as deputy for the Accountability & Learning Manager
What You’ll Bring
To thrive in this role, you’ll need:
- Experience with monitoring, evaluation, and research design and/or implementation
- Experience in the international humanitarian/development/charity sector for an NGO, UN Agency or similar
- A strong understanding of humanitarian crises globally
- Detailed knowledge of humanitarian principles, programming, and how the sector operates
- A good understanding of Monitoring & Evaluation frameworks and methodologies used to monitor programmes and measure outcomes
- An understanding of and interest in key policy areas within the humanitarian system
- The ability to thoroughly check and clean large datasets and analyse quantitative and qualitative data
- A degree-level qualification (ideally a post-graduate level qualification) in a relevant discipline
How We’ll Support You
- Flexible working hours (outside of an appeal)
- 25 days' annual leave, rising with length of service (3 years: 27 days. 5 years: 30 days)
- 3% employers’ pension contribution, rising to 8% post probation
- HealthCare Cash Plan, providing an array of health services (~£1,660 cash value, per year)
- Wellbeing support
- Discounted access to various health club providers (via Gympass)
- Discount schemes for various retailers and businesses
- Discounted tickets for events, via Tickets for Good
- Season ticket loan (post probation)
- Financial hardship loan (post probation)
- Cycle-to-work & Car scheme (post probation)
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter by 9am, Monday 11th August 2025
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
Other organisations may have titles such as Monitoring Evaluation and Learning Analyst, Monitoring and Evaluation Officer, or Planning, Engagement and Evaluation Officer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Executive (Interim)
The Partnerships Executive plays a key role in developing CST’s commercial relationships. Their primary responsibility is to secure conference exhibition sales to meet budget targets and manage all aspects of the exhibitor experience from prospecting to on-the-day support, to post-event communications. They also manage listings in the Directory of Services and work closely with the Partnerships Manager to support the prospecting process.
Reporting to: Partnerships Manager
Key responsibilities
1. Ensure that exhibition sales targets are met for each CST conference.
2. Maintain the CRM for commercial organisations, including creating and managing prospect groups and executing effective exhibition sales campaigns.
3. Create and maintain relevant webforms.
4. Provide excellent end-to-end support for exhibitors, including in person at larger conferences to ensure that all exhibitors’ needs are met on the day.
5. Gather feedback from exhibitors on the quality of their experience and report on what worked well and areas for improvement following each event.
6. Maintain and update marketing collateral to support CST’s commercial activities such as brochures, floorplans, briefings and manuals.
7. Cross-promote the Directory of Services to exhibitors along with other opportunities to work with CST where relevant.
8. Manage the sales and onboarding process for the Directory of Services, including overseeing the references, undertaken by a third party, sending out agreements and liaising with the marketing team on the promotion of new suppliers.
9. Support the Partnerships Manager in the development of the commercial pipeline for CST partnerships by holding initial meetings with new prospects and identifying opportunities for engagement.
Skills and Qualities of Applicant
- Excellent customer facing skills
- Good communication
- Strong organisation skills and good attention to detail
- Independent worker
- Proactive and takes initiative
- Creative and solutions oriented
- Approachable and friendly
- A helpful team player
- Background and Experience
- Sales experience appreciated •
- Target oriented
- Events/service industry experience beneficial
Interviews to be held via Microsoft Teams
Contract start Date: Immediately, temporary lasting until June 2026
We reserve the right to close the advert early dependant on candidate responses volume.
The client requests no contact from agencies or media sales.