Communications and fundraising jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
We are looking for an Individual Giving Officer with experience and knowledge of fundraising, direct marketing and project management.
Position: CE375 Individual Giving Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: £34,470 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 5 or 6 August 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
You’ll be part of an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products.
You’ll be:
- Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
- Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
- Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data an managing campaign costs.
- Responsible for maintaining and reporting accurate campaign results and reviews.
- Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
- Ensuring campaigns and gaming activities are fully compliant at all times… a knowledge of Gambling Commission rules would be a bonus.
About You
We’re looking for an individual who:
- Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
- Is fantastic at organising and prioritising a busy workload and knowledgeable of project management.
- Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
- In fact loves data and insight and enjoy applying insight to our campaigns
- Is a great all-round communicator, with both internal and external audiences
- And of course, we need you to be a resident of the UK and have the right to work in the UK.
This is a home-based role with occasional travel required.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Individual Giving Officer, Fundraiser, Fundraising, Individual Giving, Individual Giving Fundraiser, Direct Marketing Officer, Marketing Officer, Communications Officer, Direct marketing, Project Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Title: Partnerships Account Manager
Location: Gilwell Park, Chingford, London (with hybrid working )
Salary: £39,560 per annum, Band F, Level 3 (inclusive of Outer London Weighting)
Contract: Permanent
Hours: Full-time (35 hours per week)
Join a team with purpose. Help us grow impactful partnerships that give young people skills for life.
We’re looking for a highly organised and motivated Partnerships Account Manager to join our busy and friendly fundraising team.
In this role, you’ll manage a portfolio of exciting partnerships—including Omaze and HSBC UK—and play a key part in delivering income, impact, and long-term value.
As our Partnerships Account Manager, Key responsibilities:
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Managing and growing key corporate and funding partnerships
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Ensuring partnerships are delivered, renewed, and where possible expanded
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Leading on partner communications, reporting, and invoicing
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Collaborating across departments to meet partnership objectives
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Maintaining accurate CRM records (we use RENxt)
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Representing the Scouts at meetings, events, and networking opportunities
What we are looking for in our Partnership Account Manager:
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Strong communication and relationship-building skills
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Experience managing corporate or funding partnerships
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Proven ability to deliver targets in a fundraising or commercial setting
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Excellent organisational skills and attention to detail
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A self-starter with a positive, team-oriented mindset
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For a full list of our benefits click .
Closing date for applications: 23:59pm Sunday 3rd August 2025
First interview will be held w/c 11th August 2025
Second interviews, if required, will take place on 18th August 2025
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring a greater independence and quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
We are looking for a passionate and innovative individual to join our dedicated Fundraising Team as an Individual Giving Officer. This is an exciting opportunity at a prominent assistance dog charity for someone who has already worked in an individual giving role and is ready to take on more responsibility or an enthusiastic individual with strong transferable skills.
Position: Individual Giving Officer
Hours: 37.5 hours per week (compressed or part-time hours considered - minimum of 30 hours per week).
Location: On-site at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire. Please note due to our rural location, it is essential that you to have the ability to travel reliably to the training centre.
Direct Reports: Individual Giving Administrator
You will be part of the ambitious team raising vital income to enable us to continue our work training assistance dogs for disabled people and be responsible for securing donations from individuals via appeals and our puppy sponsorship scheme; My Amazing Puppy (MAP). A proactive approach is key to ensure that we are maximising all opportunities to increase income and to ensure that our data remains compliant and accurate. You will focus on marketing our individual giving campaigns digitally and physically, stewarding existing relationships and creating new ones, ensuring exceptional donor journeys throughout. You will have the opportunity to lead the creative development of propositions for direct marketing appeals collaborating with wider fundraising colleagues and the communications team, delivering compelling appeals and campaigns to generate income, to work with our beneficiaries and hear about their stories.
About you:
• Demonstrable experience in appeal or project management to strict deadlines.
• Excellent written communication with the ability to engage and inspire a wide range of audiences.
• A successful track record of securing and maintaining income from individuals.
• Proven experience of effectively managing relationships with volunteers, supporters, and/or external stakeholders/audiences.
• Demonstrable experience of managing campaigns and appeals on all digital platforms.
• The ability to write reports and evaluations using data.
• Line management experience (desirable).
Experience working within individual giving fundraising and appeal management may be advantageous, but not essential. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Interested?
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
Closing date: 4th August 2025
First interviews are scheduled to take place online (via MS Teams) in the week commencing 4th August 2025.
Second interviews are scheduled to place in person at our National Training Centre, Osgathorpe, Leicestershire in the week commencing 11th August 2025.
*Subject to changes.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
You may also have experience in the following roles: Fundraising Officer, Individual Giving Coordinator, Appeals Manager, Donor Development Officer, Community Fundraising Officer, Direct Marketing Executive, Fundraising Executive, Campaign Manager, Donor Relations Officer, Development Officer, etc.
REF-222 558
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement officer, and Prospectus is leading the search.
Supporter relations and engagement officer
Part time, 22.5 hours per week
Permanent
Hybrid
£36,403-£42,470 FTE
The supporter relations and engagement officer supports the supporter relations and engagement manager in delivering the charity's strategy, helping to drive all aspects of supporter relations, engagement, and stewardship to strengthen relationships with stakeholders. They contribute to purposeful engagement with diverse supporter groups and ensure exemplary thanks and stewardship across all giving channels, including regular donations, fundraising events, gifts in wills, and major giving. With strong interpersonal skills and a passion for the cause, they provide expert supporter care and line-manage two fundraising assistants to ensure stakeholder communications are timely, impactful, and engaging.
The selected candidate will have significant experience of working with supporters and donors and will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have proven events planning or management experience and will have previously worked in a charity or marketing/ membership organisation. You do not need line management experience for this role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at .
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement officer, and Prospectus is leading the search.
Supporter relations and engagement officer
Part time, 22.5 hours per week
Permanent
Hybrid
£36,403-£42,470 FTE
The supporter relations and engagement officer supports the supporter relations and engagement manager in delivering the charity's strategy, helping to drive all aspects of supporter relations, engagement, and stewardship to strengthen relationships with stakeholders. They contribute to purposeful engagement with diverse supporter groups and ensure exemplary thanks and stewardship across all giving channels, including regular donations, fundraising events, gifts in wills, and major giving. With strong interpersonal skills and a passion for the cause, they provide expert supporter care and line-manage two fundraising assistants to ensure stakeholder communications are timely, impactful, and engaging.
The selected candidate will have significant experience of working with supporters and donors and will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have proven events planning or management experience and will have previously worked in a charity or marketing/ membership organisation. You do not need line management experience for this role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Community Fundraiser
Salary: Up to £32,000 depending on experience
Hours: Full Time, 34 hours per week
Location: Office-based in Liverpool. Hybrid working and occasional travel outside of the North West
Job Summary
We are seeking a passionate and proactive Community Fundraiser to build and maintain strong relationships within the community to generate income to support our work. You will be responsible for planning and executing fundraising campaigns, engaging and supporting our fundraisers, and increasing our presence through events, partnerships, and outreach activities.
Key Responsibilities
- Develop and implement community fundraising strategies aligned with organisational goals.
- Identify, approach, and cultivate relationships with community groups, schools, local businesses, and individuals.
- Plan, organize, and attend fundraising events, both in-person and virtually across the UK (e.g., charity walks, galas, bake sales, auctions).
- Act as a charity ambassador in the community, promoting our cause with energy, passion and professionalism.
- Recruit, motivate, and support fundraisers.
- Maintain accurate records of donors and fundraising activities using our CRM system.
- Work closely with the marketing team to develop promotional materials and social media campaigns.
- Monitor and evaluate fundraising activities to meet financial targets and report on outcomes.
- Stay informed of fundraising trends and best practices in the nonprofit sector.
Qualifications and Skills
- Proven experience in fundraising, community engagement, event planning, or related field.
- Strong interpersonal and communication skills, with the ability to engage diverse audiences.
- Self-motivated and well-organized with strong attention to detail.
- Confident public speaker and networker.
- Ability to work both independently and collaboratively in a team environment.
- Flexibility to attend events outside standard working hours, including evenings and weekends.
- Proficiency in Microsoft Office and experience with fundraising or donor databases (e.g. Raisers Edge/NXT) is an asset.
- A passion for our mission and a commitment to making a difference
To Apply
If you feel you are a suitable candidate and would like to work for Roy Castle Lung Cancer Foundation, please do not hesitate to apply.
Roy Castle Lung Cancer Foundation is the leading UK lung cancer charity dedicated to helping everyone affected by the disease.




Lead a dynamic, community-driven charity fighting poverty in South West London. DLAG is seeking a strategic and delivery-focused Charity Director to guide its next chapter.
Closing date: 9 a.m. Tuesday 2nd September
Dons Local Action Group (DLAG) is a fast-growing, award-winning charity tackling poverty across Merton, Wandsworth and Kingston. Founded during the pandemic by AFC Wimbledon fans, DLAG has grown into a vital, volunteer-powered organisation delivering food, furniture and digital devices to people in urgent need.
We are now looking for a committed, hands-on Charity Director, someone who can work closely with trustees, staff, volunteers and partners to ensure operational excellence, increase our visibility, and drive sustainable growth to oversee day-to-day operations and coordinate activity across fundraising, communications, governance and people management.
This newly created role is central to strengthening the charity’s infrastructure and ensuring its long-term sustainability.
You’ll be a senior charity professional with strong fundraising and communications experience, confident in developing teams, building partnerships and securing income – and deeply motivated by our mission to tackle local poverty.
This is a rare opportunity to play a pivotal role in the growth of a thriving grassroots organisation making a real impact in local communities.
Who we are
Dons Local Action Group (DLAG) is a grassroots charity dedicated to tackling poverty and social exclusion in the London boroughs of Merton, Wandsworth and Kingston.
Founded in 2020 in response to the COVID-19 pandemic, DLAG quickly grew from a volunteer-led food support initiative into a highly respected, award-winning organisation. We provide essential support to people in urgent need—delivering food parcels, furniture and digital devices directly to homes, schools and partner charities.
With over 800 active volunteers and a unique model centred on dignity, speed and community engagement, DLAG has made a measurable impact on thousands of lives.
We maintain strong local roots while continuously expanding our reach and ambition. In 2023 alone, we supported more than 14,000 people and redistributed food and goods worth nearly £1 million.
DLAG became a registered charity in 2023 and is now entering an exciting new phase of growth, with a focus on sustainability, innovation and deepening community impact.
About the role
As Charity Director at Dons Local Action Group (DLAG), you will lead a respected and fast-growing organisation at the heart of the community.
This pivotal new role will ensure DLAG delivers on its mission to support people in urgent need while building a sustainable and resilient future. You will work closely with the Board of Trustees, a small staff team and a large, dedicated volunteer base to oversee all core functions of the charity.
Key responsibilities include:
- Leading the delivery of DLAG’s strategy across operations, volunteering, fundraising and communications.
- Managing and developing a small team, alongside collaboration with experienced trustees.
- Driving income generation and developing sustainable funding streams.
- Building DLAG’s profile through strategic communications and stakeholder engagement.
- Ensuring compliance with relevant regulations and best practice in governance.
You will play a crucial role in shaping the charity’s next chapter, strengthening its systems and reach and ensuring DLAG remains a trusted and effective presence in the local community.
This is a unique opportunity to lead a purpose-driven organisation with a proven impact and a strong foundation for growth.
Who we are looking for
You will be a strategic, hands-on leader with a passion for community-driven impact and a track record in charity leadership.
You will thrive in a fast-paced, purpose-driven environment, relish hands-on leadership and communicate with honesty and impact.
You’ll bring strong interpersonal skills, a collaborative mindset, and the ability to lead through growth and change with confidence.
We’re looking for someone who has:
- Experience in the charity sector, particularly in fundraising and communications.
- Proven leadership and people management skills, including staff, volunteers and stakeholders.
- A successful track record in developing and delivering fundraising strategies and major campaigns.
- Strong understanding of charity governance, compliance, finance and operations.
- Excellent communication skills with the ability to represent DLAG externally and build partnerships.
- Experience managing events, marketing and building community engagement.
- Technological confidence across CRM systems, databases, cloud sharing and digital comms tools.
You may be an ambitious Head of Fundraising or Development Director ready to step up, have experience working with vulnerable communities and a deep understanding of social inequality.
If you are motivated by the opportunity to lead an organisation committed to tackling poverty and transforming lives, we would love to hear from you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 2nd September.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at ellenor!
As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for ellenor. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
If you're ready to embark on a challenging yet rewarding journey in a dynamic and supportive environment, we encourage you to apply today!
Key Responsibilities of the role include:
- Serving as the first point of call for supporter inquiries through phone, post, or email.
- Importing and accurately recording data from multiple sources.
- Collaborating within a team to manage the weekly lottery and ad hoc raffle administration.
- Prioritising that our supporters are at the heart of all that we do and ensuring they feel valued.
Essential requirements of the role include:
- Strong written English skills, with the ability to compose professional emails and draft thoughtful thank-you letters.
- Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar.
- Strong customer service orientation, demonstrated through experience in customer/supporter services and effective communication via phone, post, and email.
- Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database.
- Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently.
This post is subject to UK DBS clearance.
UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
How to apply:
Submit a CV and cover letter, CV’s without a cover letter will not be considered.
We reserve the right to close this position should we receive a good response; therefore, it is advisable to apply early.
The interview process will be ongoing.
At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.
International Events Manager
Position Objective:
To help manage and coordinate PETA and PETA entities’ Fundraising Events Department
Term of Employment:
Full-time
Location:
Hybrid in London (regular office attendance will be required)
Reports to:
Director, International Fundraising
Salary:
£34,000 - £38,000
Primary Responsibilities and Duties:
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Assist the Assistant Director and Director, International Fundraising, with overseeing the day-to-day operations of the Fundraising Events Department
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Plan, organise, manage, and attend fundraising events held by PETA and PETA entities
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Exercise a lead role in overseeing aspects of PETA and PETA entity fundraising events, both in-person and virtual
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Ensure that event projects remain on schedule and deadlines are met
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Develop relations with event vendors and negotiate contracts and costs to ensure the best possible value
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Analyse data and evaluate events in order to implement strategy to improve event effectiveness
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Oversee the production of invitations, mailings, acknowledgement letters, awards, and other event-related materials
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Oversee the coordination of presentation material, including the creation of scripts and PowerPoint presentations
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Oversee the solicitation of donations and coordinate the production of gift bag materials
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Establish and maintain good communication and relationships with PETA donors and individuals at all levels of PETA and PETA entities
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Manage and track event RSVPs using PETA entities' donor databases and other tracking documents
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Manage event inventory and the shipping, receiving, and storage of event supplies
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Recruit and manage volunteers for events
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Collect and maintain event data, including costs, revenue, and confidential donor information
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Assist the department director and associate director in taking a lead role in the training of new hires in all event planning and departmental aspects
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Perform additional duties assigned by the supervisor
Qualifications and experience:
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Demonstrable event planning experience
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Proven experience with data entry and database maintenance systems
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Proficiency with a variety of Microsoft Office programs
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Proven exceptional oral and written communication and negotiation skills
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Proven ability to maintain strict confidentiality at all times
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Proven ability to establish priorities, organise tasks, work under pressure and meet multiple deadlines
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Proven ability to work both independently and as part of a team
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Professional appearance
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Ability and willingness to travel
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Must have a valid driver's license and a satisfactory driving record
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Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle is strongly preferred
The client requests no contact from agencies or media sales.
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.
This role will be known internally as Supporter Care Executive.
Main duties and responsibilities of the role:
Supporter engagement
· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.
· Managing email enquiries, either by responding or forwarding as necessary.
· Responding to written enquiries received in the post.
· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.
· Recording feedback received by the charity and assisting in the resolution of complaints.
· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
Donation processing, database and general administration
· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.
· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.
· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.
· Processing and thanking donations relating to regional fundraising and sporting events.
· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.
· Opening and batching incoming post.
· Updating team procedures as required.
· Archiving, scanning and filing documents.
Other duties
· To take personal responsibility for ensuring a good working knowledge of Alzheimer’s Research UK when communicating with supporters. This will require attendance at marketing campaign briefings and other staff presentations and continuously building knowledge by taking the time to read daily news summaries, press releases and the staff intranet.
· To recognise fundraising, engagement and retention opportunities when communicating with supporters using a range of initiatives to explain how donations positively contribute towards the cause.
· To actively and enthusiastically promote supporter care at Alzheimer’s Research UK and be willing to take part in various initiatives to help maintain this such as department updates and trainings and being involved in inducting new starters to Alzheimer’s Research UK on the work of the Supporter Care team.
What we are looking for:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Engaging and professional telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· Professional and hard-working team player.
· Outgoing, enthusiastic and able to remain calm under pressure.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 3rd August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement officer, and Prospectus is leading the search.
Supporter relations and engagement officer
Part time, 22.5 hours per week
Permanent
Hybrid
£36,403-£42,470 FTE
The supporter relations and engagement officer supports the supporter relations and engagement manager in delivering the charity's strategy, helping to drive all aspects of supporter relations, engagement, and stewardship to strengthen relationships with stakeholders. They contribute to purposeful engagement with diverse supporter groups and ensure exemplary thanks and stewardship across all giving channels, including regular donations, fundraising events, gifts in wills, and major giving. With strong interpersonal skills and a passion for the cause, they provide expert supporter care and line-manage two fundraising assistants to ensure stakeholder communications are timely, impactful, and engaging.
The selected candidate will have significant experience of working with supporters and donors and will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have proven events planning or management experience and will have previously worked in a charity or marketing/ membership organisation. You do not need line management experience for this role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager (Major Donors)
Salary: £40,000 to £45,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
About the Role:
You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.
Here's a summary of your key responsibilities:
- Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
- Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
- Maximise the partnership opportunities with the Lord Mayor’s Appeal.
- Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
- Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
- Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
- Work with colleagues to identify and scope new high value partnership prospects and application opportunities
- With the support of the Head of Development, develop and implement the donor giving strategy
- Report against income, expenditure and other targets
- Keep MQ’s central database up to date with all prospect actions
About You:
This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.
You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.
We are open to receiving applications from both experienced Fundraising / Philanthropy Managers as well as Fundraising Officers looking for the next step up.
Essential role requirements include:
- Previous major donor fundraising experience
- Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
- Has a can-do attitude
- Demonstrates a commercial mindset
- Good interpersonal, influencing and relationship-management skills, at all levels.
- Willingness to attend networking events as required
Desirable Skills:
- Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
- Background or study in relevant fields of mental health sciences
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
We look forward to hearing from you.
Closing date: Sunday 17th August 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Hearing Dogs for Deaf People – Corporate Partnerships Manager – New Business
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for meetings and pitches.
Salary: £55,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Corporate Partnerships Manager to identify, secure and shape new strategic corporate relationships that will help drive income and awareness at scale.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and build a robust, diverse pipeline of high-value corporate support.
Reporting to the Head of Corporate Partnerships, this role will take a lead on identifying, cultivating and converting new corporate partners to support Hearing Dogs. The post-holder will be responsible for driving the development of tailored, high-impact proposals and pitches to engage relevant companies and secure strategic, multifaceted partnerships that align with the charity’s mission and plans for growth.
The successful candidate will have a strong background in building long-term successful corporate partnerships and a track record in securing multiple six-seven figure sums from partnerships and delivering against income targets. You will have an entrepreneurial approach to your work alongside strong communication, interpersonal and communication skills. You will also have excellent networking and research abilities, with a methodical approach to pipeline development.
This is an exciting opportunity to help shape the future of Hearing Dogs for Deaf People with strategic partnerships that can drive impact, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 4th August, 9.00 am.
THE SUNDAY TIMES BEST PLACES TO WORK 2025
As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Legacy Officer.
MAIN PURPOSE OF THE JOB
To support the flow of legacy income ensuring the smooth, efficient and sensitive handling of gifts received through bequests, wills and estates. The role requires a close attention to detail, accurate record keeping, and good numeracy. Appropriate and sensitive written and oral communication with families, legacy supporters and solicitors is very important.
The role requires compliance with legal and regulatory requirements. In essence, an Assistant Legacy Officer is a vital part of a charity's fundraising efforts, ensuring that legacy gifts are processed efficiently and effectively, maximising their value and impact. Most of all, it is about honouring the wishes of those who support us by way of gifts in their Will.
Although the role of Assistant Legacy Officer sits within the Finance Team, it will also include some elements of legacy fundraising and marketing in collaboration with the Marketing and Fundraising team. This includes promotion of our free Will service and supporting promotion of legacy giving through campaigns and events.
MAIN DUTIES & RESPONSIBILITIES: RESPONSIBILITIES
RESPONSIBILITIES
- Legacy Administration: Managing a caseload of legacies (pecuniary, specific, etc.), ensuring the organisation receives its full entitlement, and keeping records up-to-date.
- Communication: Interacting with solicitors, executors, and other beneficiaries, responding to inquiries, and providing updates on legacy progress.
- Record Keeping: Maintaining accurate and detailed records on the organisation's Digbi system, ensuring compliance with regulations and facilitating reporting.
- Compliance: Keeping abreast of probate matters and ensuring the charity's legal rights are balanced with reputational considerations.
- Collaboration: Working closely with the Senior Legacy officer and with other teams, when necessary, such as Pet Profile, Finance or Marketing teams in relation to legacy giving, legacy fundraising or gifts in wills.
- Reputation Management: Ensuring all communications and actions related to legacies maintain the The Cinnamon Trust’s positive reputation.
- Other tasks Other tasks from time to time as required.
- SKILLS AND ATTRIBUTES
- Strong written and verbal communication skills. Meticulous attention to detail. Ability to manage a demanding workload and prioritize tasks. Numerate: able to understand the presentation of accounts and income data Experience in the charity sector is helpful Knowledge of relevant regulations and legal procedures is beneficial. Some knowledge of wills and probate with willingness to engage in training in legacy administration.
Together with such additional general duties as the Employer shall reasonably require having regard to the needs of the Employer’s business as a Charitable Trust
“Peace of mind and practical help for older people – love, care and safety for pets”


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an innovative and certified Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity’s future Dynamics 365 CRM?
The charity shall shortly begin the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM. The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters.
Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Officer shall be a vital and visible role, fundamental to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.
Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity’s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third party suppliers.
If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we’d love you to apply.
Location
This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About World Horse Welfare
World Horse Welfare is an international equine charity whose vision is a world where every horse is treated with respect, compassion and understanding.
The charity’s work covers horses in need, sport and leisure, work and production within both the UK and abroad. The charity runs four farm centres for rehabilitation and outreach work within the UK. The charity has four key strategic themes under which its programmes of work nationally and internationally are structured, these are: Care, Research, Education and Influence.
In 2023, the charity fundraised c. £15.6 million, including significant Legacy income.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
For an informal chat about this role please reach out to us and ask for Peter.