Come and join us at West Hertfordshire Hospitals NHS Trust - we are looking for a Band 6 Fundraising Officer - if you love involving local communities in feel-good fundraising and enjoy seeing your endeavours translate into transformations in patient care, then this is the job for you!

West Hertfordshire Hospitals Charity has recently rebranded as Raise, and we feel that this uplifting, positive and active name now reflects the love and loyalty that local communities have for their local hospitals.  We have been evolving and have launched a series of strategic appeals for state-of-the-art technology, environmental enhancements, staff development and the extra comforts that make such a difference to our patients, day after day.

Much development work has been achieved over the past year in strengthening the charity’s infrastructure, policies and procedures, and with the rebrand we have been raising our profile among local communities and across our hospitals.

We are excited to be offering this new post of Fundraising Officer - the post is an  important link between Raise and the local community. Does this sound like you?  You will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors and the local community to choose Raise as their preferred charity to support. You will also work with local businesses, staff and volunteer networks to develop fundraising initiatives, activities and events.

The purpose of this role is to ensure that fundraising ideas and events are in place that will have high profile and will generate funds to agreed targets. The ideal candidate will have an outgoing personality, be keen for direct contact with people, be good at motivating and be confident as well as a self starter, able to work with minimal supervision.  

We want to take our new momentum and go on to bigger and better things and we are looking for someone who can form a formidable team with our Charity Director to expand the charity’s scope for increasing income, particularly in instigating a capital appeal to support our three hospitals prepare for the future.

So if you’ve got vision, drive, creativity and a real commitment to supporting patient care, then we’d love to hear from you – come and make this job your own!

Marketing & Communications Manager, Norwich Research Park, Norwich

£27,509.00 to £34,004 per annum - subject to skills and experience.

Full Time - 35 hours per week (to include weekend and bank holiday working if required).  

With cancer, everything can change.  At Big C, you can make a difference to local people affected by cancer while being part of a dynamic team.

Working as part of the Income Generation team, you will provide effective leadership to the small but busy Marketing and Communications team of employees, volunteers and consultants, managing team workload and output in addition to managing your own hand on work.

As an experienced Marketing and Communications professional, you will use your skills and experience to actively contribute to the development of the charity’s marketing and communication strategies to support the achievement of Big C’s wider strategic objectives.

Through the planning, implementation and delivery of high-quality activities, you and your team will and meet the needs of the wider Big C team; including; printed materials, e-newsletters, social media and the organisation’s website (including Big C’s Virtual centre); ensuring safe, effective practice and compliance with legislation and internal policies and procedures.

If you are a team player with strong leader skills, heaps of enthusiasm, great marketing and communication skills, and are passionate about directly helping local people affected by cancer, we would love to hear from you.

Please see our website for the full job description.

Closing date for applications:  30th April 2019 - however please note that this is subject to change or may close earlier if enough applications have been received. 

Covering all sites within East and North Hertfordshire Hospitals’ Charity you will be responsible for creating a new Marketing and Communications strategy to raise awareness of the Hospital Charity with the aim of raising funds for specialist equipment, research and projects to improve patient experience at the Lister Hospital in Stevenage and Mount Vernon Cancer Centre, Northwood.

This is a fantastic opportunity to support delivery of an exciting new strategy to raise funds for amazing causes such as children, cancer and the elderly.

Ideally you will already have a background of working in Marketing, Communications, Design or PR and will have proven experience of delivering successful campaigns, working with press, copywriting, managing social media platforms as well as creating marketing collateral.

Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.

Watford Women’s Centre is looking for an exceptional project manager to help us deliver a pioneering project called MyAlly.  Funded by the National Lottery Community Fund for 3 years, this project will offer victims and survivors of domestic abuse access to a phone-based helpline run by volunteers as well as trauma informed peer to peer support groups.

The project Manager will ensure all outcomes and outputs detailed in the grant agreement are delivered on time and within budget. You will be a champion for the MyAlly programme locally, regionally and nationally, promoting and disseminating information about the project across our professional networks and wider community. You will have some experience of working with individuals who are vulnerable or have support needs.
 

Funded by the National Lottery Community Fund for 3 years, This project will offer victims and survivors of domestic abuse access to a phone-based helpline run by volunteers and trauma informed peer to peer support groups.

The volunteer co-Ordinator will support the project manager to deliver all outcomes detailed in the grant agreement in relation to the recruitment training and support of telephone helpline volunteers. You will ensure that the volunteer selection process is rigorous and that the telephone service provided is of the highest quality. You will be required to develop and disseminate policies, procedures and induction materials and to work closely with service leads to create seamless referral pathways for MyAlly clients.

Our mission is to provide appropriate support, in a prompt and sympathetic manner to jockeys past or present who are injured or in need. The fund has grown in the last few years which has enabled us to widen the support we are able to offer to our beneficiaries.

The successful candidate for this new role will have the opportunity to provide strategic and operational input including defining a compelling Welfare strategy for the fund. They will play a key role in the development of our Welfare service, working closely with our clinical and rehab teams and leading our team of committed Almoners.

The role will assume responsibility for the efficient running of our 3 rehabilitation centres in Malton, Lambourn and Newmarket. The successful candidate will need to be based within a 1.5-hour commute of the Newmarket office.

Purpose

Reporting into the CEO and working as part of the senior management team to assume responsibility for the efficient running of all welfare and operational services including a team of Almoners and 3 Rehab Centres.
The Head of Operations will be responsible for defining the welfare strategy for the IJF for the short, medium and long term. The role will be integral in taking the lead in implementing frameworks and structure to work within, driving consistency and monitoring compliance across all areas of responsibility.
The Head of Operations will support the implementation of strong operational process and procedures to aid connectivity between departments and to enable the fund to ensure a seamless service is delivered

Responsibilities

• Define and implement an appropriate welfare strategy for the next 3 – 5 years including service levels to active and non-active beneficiaries
• Manage and support the team of Almoners, ensuring consistency across the service provided to our beneficiaries
• Review the existing welfare offering to beneficiaries, proposing and implementing new ways to support
• Implement befitting reporting mechanisms to ensure an up to date view of beneficiary information at any one time
• Develop, implement and review operational policies and procedures
• Work with the Clinical team to determine the links between welfare and clinical and develop the associate working practices to ensure a seamless interaction between the two
• Develop a plan to improve the connectivity between Almoners & Rehab Centres including clear agendas for tether days
• Support Operational management of all IJF Rehab Centres (Jack Berry House/Oaksey House/POSH) and its infrastructure (excluding finance & IT)
• Liaise and build on external partnerships with associations including Racing Welfare, British Horseracing Association & Professional Jockeys Association

• Project management of all new infrastructure developments
• Ownership for business continuity processes
• Lead on ongoing improvements to the cost and quality of the operational services
• Work with the CEO to prepare and update appropriate risk assessments in relation to the Almoner role
• Create an Almoner toolkit and associated training package to aid in future onboarding
• Be responsible for individual development plans and succession planning within the team

Person Specification

• Experience of managing operational services within a welfare or service provision
• Experience of turning strategic vision into reality
• Proven understanding of the welfare sector including regulatory requirements
• Strong experience of implementing process and structure that supports connectivity and scalability
• Strong project management skills with the ability to multitask and handle competing priorities
• Demonstrable experience of leading and managing multi-disciplinary teams
• Excellent verbal, written communication, presentation and interpersonal skills
• Strong influencing skills, able to work intuitively
• Excellent organisational skills and initiative and a strong sense of responsibility
• Excellent numerical and IT skills, particularly systems and databases

THE ROLE:

This is an exciting opportunity to make a real difference to the future of health and care by supporting the development of a cutting-edge Health Data Research Hub.

Crohn’s & Colitis UK are partners in a project to build a new data hub for researchers, which brings together health information held by the NHS to make it accessible for researchers. This should help speed up the discovery of new treatments and more effective and safe use of existing ones.

The Data Research Hub, called Gut Reaction, is one of seven pioneering health data research hubs recently launched by Health Data Research UK as part of the £37.5m Digital Innovation Hub programme, funded by the UK’s Research and Innovation Industrial Strategy Challenge Fund.  As this project will involve the use of personal data, we want to work in partnership with patients and the public to make sure the data is used in ways that are respectful and beneficial to current and future people living with Crohn’s and Colitis.

ABOUT YOU:

You're a calm, forward thinking individual with an eye for detail and excellent communication skills.  You will have experience of working with a wide range of stakeholders and be will have been used to responding to enquiries across multiple channels.  You'll have excellent IT skills across Microsoft Office programmes and enjoy working on your own or as part of multi-team project groups.

If you like the sound of this opportunity, we would very much like to hear from you.

KEY RESPONSIBILITIES:

First point of contact for queries to the Research Team in relation to Gut Reaction by:

• Handling incoming correspondence related to Gut Reaction, answering standard queries or referring on as appropriate.
• Answering incoming calls to the Research team - responding to general queries or referring on as appropriate.
•  

Organising internal and external meetings, telephone conferences or digital events:

• Communicating effectively with a wide range of specialists and patient advocates to confirm dates, venues and availability of invitees.
• Identifying and booking venues or meeting rooms, refreshments, equipment etc.
• Circulating relevant papers/correspondence.
• Collating/preparing materials and arranging for these to be couriered to external venues.
• Attending external events to provide administrative or general support.
• Taking minutes and producing reports or action points as required.

Administrative support and operational back up to team colleagues, the Gut Reaction board and the Patient & Public involvement steering group:

• Inputting and maintaining data, contacts and circulation lists.
• Assisting with the preparation of reports and presentations.
• Ensuring compliance with Data Protection processes across all areas of work.

Communicating opportunities for patient involvement and the impact of Gut Reaction:

• Liaising with Marketing and Communications team to post opportunities for patient involvement in Gut Reaction.
• Liaising with Marketing and Communications team to engage and communicate with our community of research volunteers.
• Assisting with the collection and inputting of information to the Research pages of the Crohn’s & Colitis UK website and social media presence.

Charity responsibilities

• To take a flexible approach to work and duties, within an appropriate level of responsibility, carrying out other duties as directed by the Director of Research
• To work as a team player and liaise effectively with colleagues and partners
• To work in line with the Charity values and maintain the reputation and standing of the Charity.
• Undertaking franking duties as part of the charity wide franking rota (approximately once a week).

Victim Support is looking for an Engagement and Volunteer Officer based within the Norfolk and Suffolk Victim Care Service, to work across both counties.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

Norfolk and Suffolk Victim Care is looking for an Engagement and Volunteer Officer to be involved in delivering a programme of awareness raising and to recruit, manage and support a team of volunteers. The main purpose of the role is to raise the profile of the service using social media, the NSVC website and creating a quarterly newsletter with the intention of boosting self-referrals. The post holder will also recruit, manage and support a diverse group of volunteers who will be outward facing and help to raise the profile of the service across both counties.

To be successful in this post you will have experience of working in a voluntary or community setting and either managing, developing and/or supporting volunteers. You will also have experience in undertaking targeted recruitment activities. As Engagement and Volunteer Officer you will also need to possess first class communications, IT and presentation skills with the ability to instil confidence in, and gain the trust, of others, leading by example to help drive forward the needs of the service.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required. This post is subject to satisfactory enhanced Disclosure and Barring Service (DBS check).

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

An exciting opportunity has arisen for an experienced practitioner to join our valued team, to provide quality information, advice and practical/emotional support to families/young people including disability related benefits, education and reforms, health and social care.

The ideal candidate will be committed to helping families at the most challenging of times, supporting families with warmth and empathy, whilst maintaining a calm and professional approach.  They should have previous family support experience in either a health, education, social care or third sector setting, together with a good understanding of the statutory entitlements for health related benefits and educational support.

This position requires travel around the Chelmsford area with some travel to other parts of the county. Own transport is essential.  Head office is based in Chelmsford.

Main Purpose of the Job:
To use well developed experience, expertise, together with knowledge of reforms and legislation (e.g. Welfare, Special Educational Needs and Disability reforms and Children and Families Act 2014), to help any Essex family who has a child/young person with any disability or special need, requiring quality advice, information, practical and emotional support across a wide range of issues to achieve positive outcomes that will benefit the whole family.

The post-holder will be responsible for own case work (targets) and will need to work collaboratively with other key professionals (across health, education, social care and housing) to enhance multi-agency, integrated working practices and demonstrating families’ confidence and ability to effectively take part in person-centred assessment and planning processes.

Specific Job responsibilities:
To provide consistent and current information, sound advice, practical and emotional support to families (parent carers) with children/young people (CYP) with SEND and young people (YP) directly (as appropriate) across a wide range of issues including:

-  Disability related benefits for the CYP & family support e.g. Disability Living Allowance (CYP) including preparing for and attending appeals and tribunals; Personal Independence Payment (YP 16+); Family Fund, Carers Allowance, Employment Support Allowance and other financial support including tax credits and debt advice. Housing and social care issues. 

-  All SEND educational issues including information, advice and support with Education, Health and Care (EHC) needs assessment and EHC plan, including preparing for and attending appeals and tribunals, One Planning, SEN support, together with information on options for Personal Budgets and the ‘Local Offer’. 

This support could be provided via: 
- 1:1 face to face, telephone helpline, outreach through home visits to families assessed as needing additional support, accompanying to multi-agency/planning meetings and group advice surgeries.

- Contributions to local events/briefings, group information sessions, parent/carer drop-ins, information stand at Activities Club.

- On-line services via e-mail, e-bulletins, social media (e.g. Face book/Face Time/Skype), report and letter writing and signposting to other websites/sources of information. 

To empower and support parent carers and young people, quickly building a supportive and trusted relationship with the family, helping to identify the strengths and needs of individual family members ensuring they understand and are confident about options for their child/young person’s educational attainment, social learning, development, achievement levels, contributing to aspirational as well as realistic short/medium/long-term outcomes crossing different aspects of their life, including building their resilience.

To identify and engage with relevant agencies (statutory, voluntary organisations and other groups) as appropriate to assist families in accessing appropriate services and to support cross-referrals/signposting. 

To facilitate mutual support amongst families and individuals attending drop-ins and other facilities, and to enable them to make best use of the services available. 

To organise, attend and facilitate specific group activities and events (e.g. drop-ins, workshops/talks for parents/carers and professionals, activity club, outings) including undertaking risk assessments, health and safety, record keeping systems, ensuring compliance with relevant legislation at all times. 

To work collaboratively with other key professionals (health, education, social care and housing) to enhance multi-agency and integrated working practices, contributing to plans to achieve better and co-ordinated outcomes for families.

To carry out the necessary administration and diligently keep appropriate user records, presenting issues (case management system), and statistics up to date, providing data/case studies in a timely manner for monitoring reports. 

To keep up to date with new policies, reforms and commitment to continuous personal and organisational development.

To undertake relevant training in Safeguarding, SEND reform and EHC planning. 

To assist with the training and support of volunteers engaged in a variety of tasks and to ensure that confidentiality is observed at all times by volunteers who assist with activities. 

To raise the profile of the organisation through building trusting relationships with families and professionals and networking.  

To work flexibly as required by the nature of the post which will entail working in the school holidays and attendance at some evening and weekend activities. 

To carry out other duties that may be allocated from time to time and to contribute to the smooth running of the office and ‘team working’. 

To take part in social, cultural and fundraising activities of the organization.
 
Underpinning job responsibilities
• At all times to promote safeguarding of CYP and vulnerable adults
• To contribute to good practice and development of projects/services including evaluations as required, feeding up strategic issues or trends as these are identified
• To be an effective member of the team, attending regular team meetings and supervisions
• To maintain confidentiality of information at all times
• To adhere to policies and procedures of Families InFocus (Essex)

Applications must be received no later than 3pm on Tuesday 31 March 2020, applications received after this will not be considered.

Interviews will take place on 6 April 2020 and 7 April 2020.

Office Hero!

The most valued person in an organisation is the one that everyone notices is on holiday, and that is usually our apprentice.  The Business Admin (Office Hero) Apprentice role is varied and an excellent opportunity to gain multiple skills across reception, administration, marketing and events.

Essential criteria are a friendly, professional attitude with bags of enthusiasm.

The role will suit any person wishing to develop these skills whether it is your first role, change of role or returning to work after an absence.

Are you energetic, adaptable, approachable and a team player?

Are you passionate about a career in fundraising for your local charity?

We are looking for a creative, personable, income-driven Community Fundraiser with a sense of fun to join our dedicated Fundraising Team.  You will engage with individuals and groups from all walks of life, such as schools and colleges, support groups and organisations, across our local community to provide a vital source of income to Peace Hospice Care, raise awareness and provide opportunities for us to connect with others about our cause.

To succeed in this exciting role, you will need to:

• Be a real people person and a great communicator… able to establish and develop strong relationships with a diverse range of people and organisations so that we are their charity of choice.
• Have exceptional customer service, administration skills and attention to detail… Telling people that we appreciate their support is really important, so that our supporters always feel valued, cared for and know that their fundraising makes a real difference.  Whether over the phone, in writing or in person, you’ll provide exceptional stewardship.
• Be highly organised and a strong multi-tasker… No two days are ever the same in fundraising and you’ll need to prioritise a busy workload in a fast-paced environment as part of our small (but mighty) team!

For more information or to discuss the role further, please contact Louis Breese, Community Fundraising Manager, or Gemma Norris, Senior Fundraising Manager - Corporate & Major Gifts.

Closing date: 8th March 2020

It is applications that will be considered as they are received and interviews will be arranged throughout so interested candidates are advised to apply early. 

We reserve the right to close the advert at any time so interested applicants are encouraged to apply early.