Communications and pr manager jobs

An exciting opportunity has arisen to join Salford CVS as our Communications and Information Coordinator. You will be leading a small but dynamic team to manage all elements of our communications and information work.

It is literally impossible to cram the diversity of the projects and programmes that you may support into a recruitment pack – whether that’s our core delivery support for the sector or public messaging through our role as a ‘trusted voice’. To get a flavour of our work, we recommend that candidates look at our annual report.

We are looking for someone who:

 Has significant experience within marketing and communications and is passionate about developing engaging campaigns, plans and content

 Can strategically plan, monitor and report on our communications work, ensuring that it fulfils our mission of making a difference in Salford  Will interact with a range of stakeholders to produce dynamic campaigns, information and content, as well as represent Salford CVS as an organisation

 Is a bit of a data geek and is comfortable working with a CRM (Customer Relationship Management) system, as well as using insights and analytics data to influence our communications strategies and organisational direction

 Loves Websites! Is able to ensure our website and e-marketing remains relevant, accessible and compliant

 Has a creative mind – is able to produce a range of eye-catching content whether online or in print  Is able to share their passion and knowledge – not just to their direct team members, but also to colleagues and the broader sector  Has a passion for social media and the internet. You’re one of those people who love to search the internet for information and are convinced that social media can be a powerful force for good

 Will enjoy working within an organisation of dedicated, friendly people who believe in making a difference to the people of Salford

If that sounds like you – then we want to hear from you!

Internal Communications Manager – Campaign Delivery

Fixed Term Contract [until 16 December 2022] (Covering secondment)

Hours: Full time (34.5 hours). We are open to a conversation about how you work these hours
Location: Flexible (UK Wide) Home-based or split between home and our London Office 
Salary: London; £42,500 - £47,500, National; £39,000 - £44,000

Are you an experienced communications professional looking for a new challenge? Do you have a strong track record of compelling storytelling and building strong relationships?

This role could be for you!

About the role

We’re looking for an experienced communications professional to join our high-performing strategic communications and engagement team.

You will lead the development and delivery of internal communications campaigns which help the organisation to elevate the most important priorities. Using your knowledge and creativity you will be able to quickly grasp and translate complex issues into engaging communications that help our employees feel informed, engaged and inspired by Macmillan's work. 

About you 

• You will have a proven track record of managing multiple communications campaigns, targeted to various audiences and sequenced effectively
• You will have experience of translating complex messages into simple and accessible communications that cut through the noise
• You are comfortable working with stakeholders at all levels, including senior leaders, and are a skilled relationship builder who can use your networks to get things done in a busy and changing working environment
• You will have experience of using insight to drive best practice, whilst consistently learning and improving to achieve the best results
• You are able and comfortable challenging the status quo and can act as a critical friend

About us
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to be their best self to work.

We welcome applications from everyone who meets the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another ethnic minority background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy, along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

So we can support you to be your best during the application or interview process, please contact Macmillan People Services Team on for advice and recruitment adjustments. In your application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs).

Location and working pattern
The location of this role is flexible, with an option of working from home with 1-2 days per week in our Head Office (Vauxhall, London) or home based in the UK with some occasional travel to London for meetings and events. The working hours are 34.5 hours a week with flexibility on start and finish times. 

Further information
Applications to this role will close on 25th August 2022. Interviews will be virtual (using Microsoft Teams) and will take place on Thursday 1st September and Friday 2nd September. 

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Soroptimist International is global membership organisation striving everyday to improve the lives of women and girls. Recently celebrating its' 100th birthday the organisation continues to be a global voice for women and girls, working from grassroots projects right up to advocating at seven United Nations Centres where we have permanent representation. Being our Communications Manager is an exciting opportunity, in a nutshell we will want you to show and communicate our work in the best way possible! We want to reach as many of our 70,000 members and the global public as we possibly can, and exert our respected influence to bring about positive change for women and girls. We have incredible stories to tell, but we need you to you to help us show them at their best! 

You will work closely with our Global Executive Director, the International President and support our global committees. With your professional skills and experience we want you to help us grow our new Soroptimist International Foundation  and appeals, and to build our audience who keenly follow our global policy and impact work. Next year we have an exciting international convention being held in Dublin. During the next 11 months you will play a major role promoting the convention and then in July we will need you to be there reporting on this three day event where we will have keynote speakers, plenary sessions, workshops and socials! To learn more about us and our work please visit our website and social media, we are really looking forward to hearing from you.

External Affairs Officer (Stakeholder Relations)

£40,157 per annum plus excellent benefits

Permanent contract, Full-time role

The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK.

The External Affairs Officer (Stakeholder Relations) will play a key role in helping us build strong and productive relationships with external stakeholders including central government and national bodies in the health and care system, parliamentarians and civil servants. You will also develop close internal relationships with the wider communications directorate and across the organisation, including the chief executive and directors’ team.  You will support the delivery of the organisation’s political monitoring, helping to ensure that our engagement with stakeholders is relevant, well-informed, and aligned with developments in the external environment.

The successful candidate will help deliver a range of high-profile stakeholder engagement and influencing activity, including within Parliament, using demonstrable political awareness to advise colleagues and to build the reputation of the Foundation amongst key stakeholders.  You will support the delivery of integrated communications plans and contribute to the achievement of our overarching influencing and communications strategies.

Experienced in implementing impactful reactive and proactive public affairs activity that has contributed towards successfully achieving policy-influencing objectives, you will support the delivery of integrated communications plans that blend a broad range of communications disciplines. You will also have excellent written and verbal communication skills, being capable of writing high quality briefings, reports, and other written materials.

To find out more about the role and what we are looking for, please read the job description. 

To apply for this role please submit your CV and a supporting statement which addresses all the person specification criteria flagged as CV/SS (Essential). Applications without a supporting statement will not be considered.

Application deadline: Wednesday 24 August 2022, 23.59

Interview dates:scheduled to take place remotely early September 2022

The Health Foundation values diversity and champions inclusion and strongly encourages applications from all sections of the community.

At Greenwich & Bexley Community Hospice we believe that every person facing death should have the best quality of life possible, experience dignity, peace and comfort and be supported to make the choices that are right for them. We are dedicated to providing free, high quality, compassionate care and support for adults with terminal illnesses, their families, and their professional carers in the London Boroughs of Royal Greenwich and Bexley. At any one time we are caring for around 750 people and in total we care for around 3,000 people each year in the community; in their homes, care homes, in our hospice beds and hospice-based clinics, in the local prisons and in hospital. We are a prominent and respected charity at the heart of the local community.

This is a hugely exciting time to join our team as we embark on a new organisational strategy and digital transformation for the hospice.  The Head of Communications and Marketing will play a key role in leading on developing and implementing an effective communications and engagement strategy to raise the profile of our hospice, strengthen its leadership position in our health and care system and help us expand into new areas so the hospice is able to achieve its ambitious vision.

We are looking for someone with broad knowledge and skills, with an appetite to be bold and embrace innovative communications and marketing techniques. We are particularly seeking expertise to lead the development of a comprehensive and ambitious marcomms strategy, embedding digital practice across all areas, increasing our brand awareness, and growing external relations. This role will be pivotal in supporting our proactive engagement with the local community, key stakeholders and health professionals, as well as building our profile locally and nationally as a leader in palliative care.

You will take our communications and marketing to a new level – building on our foundations and looking ahead to the ways that our service users, supporters, and the general public, will want to interact with services and charities in the future.

Above all, you will thrive in a values-driven environment where you can use your interpersonal and relationship building skills to engage others in driving forward plans with energy and credibility.

Job description

Have you got a passion for justice and a flair for creative communication?

We are looking for a highly articulate and driven communications specialist who can bring their expertise and imagination to a vital cause.

Working in a small, energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. This is a fantastic opportunity for someone to have a real impact on all of our communications and marketing.

You will relish the challenge of developing propositions that tell meaningful stories of the difference that good free legal support can make. 

Flexible working hours/days are available to fit around childcare or other needs, including some homeworking. 

About Us

London Legal Support Trust’s core aim is to ensure free legal advice providers in London and the South East continue to exist so that they can provide vital and life-changing legal advice to people who otherwise would not afford to access or defend their rights.

Access to justice is a fundamental right. Without it, people are at risk in almost every aspect of their lives, from employment to housing and everything in between. We exist to ensure that everyone has access to appropriate legal support when they most need it – and that lack of financial means is not a barrier. 

Our partners, the legal advice centres, provide services to help thousands of people every year to access justice and have their voices heard.   

- We support law centres and other legal advice agencies in London and the Home Counties by providing them with grant funding alongside other forms of support.

- We offer our knowledge and experience in the sector to help the agencies become more sustainable.

- We also work in partnership with other grant-making bodies. During COVID 19, we have been working with over 60 funders through London Emergency Response to get vital funds out to the charities and civil society organisations to help people that face challenges such as lack of food, isolation, debt, homelessness, domestic violence and mental health.

We raise funds for all of this work predominantly through mass participation fundraising events, most notably the London Legal Walk, which is the biggest event fundraiser in the legal calendar.

About the role

We are recruiting a Communications and Marketing Manager to develop and implement the charity’s communications strategy. 

The post will work closely with senior staff to manage internal and external communications and marketing campaigns to raise the profile of the charity, our events and our giving campaigns to engage new audiences and existing stakeholders.

This is an exciting time to join the team as we have recently invested in diversifying our fundraising, and we know that to be successful, we must raise our profile in the legal community and beyond.

As part of the Region team, the Communications and Engagement Manager will lead the Communications and Marketing team to ensure delivery of the Girlguiding South West England Region Strategy.

They will be responsible for growing our reach and impact through the positive promotion of Girlguiding South West England to external audiences, engagement with press, supporting our membership through effective internal communications and deliver a range of digital content which supports our strategy. In addition, this role will develop and led the delivery of an external engagement strategy and set up and support staff and volunteer led projects in the area of Growth and Retention, Communications and Engagement. 

Main Areas of Responsibility:

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• Be the staff lead for and support the Chief Commissioner Team and Lead Volunteers in delivery of the Inclusive and Impactful aspect of the Region strategy

• Work with the Deputy Chief Commissioner and Lead Volunteer for Communications and PR and lead the Region Marketing and Communications Team to create a Marketing and Communications strategy for the Region and to facilitate its delivery.

• Lead on the development of an external reach strategy and develop new projects which may include an ambassador scheme, strengthening relations with Press and Media and new marketing resources.

• Oversee digital content, promotional design material and information created for Region Website(s), Social Media and Communications by the Region Communications and Marketing Team

• Work with Region Staff and volunteers to ensure events and activities create impact through press coverage and public engagement

• Lead on Regional press and media engagement as required

• Work alongside lead volunteers and external consultants on the research, design, development and administration of region projects and initiatives.

About us

The King's Fund is an independent charitable organisation working to improve health and care in England. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications.

About the role

We are looking for a pro-active individual to support our digital communications work. This is a varied role and you will need to be flexible and willing to take on a range of tasks. You will write, edit and produce content for The King’s Fund’s website, emails and social media channels and will help to monitor and evaluate our digital work. You will research new ways to raise the digital profile of The King’s Fund and support wider activity across the communications department when required.

Organised and enthusiastic, you will have a demonstrable interest in digital communications. You will have some experience of using content management systems, along with an eye for detail and excellent written and verbal communication skills.

You’ll be part of a friendly, six-person digital communications team and a member of a busy communications department. This is a fantastic opportunity for the right person to develop their experience in a dynamic communications department in a well-respected health think-tank and charity.

Here at the Fund, we actively encourage applicants from underrepresented backgrounds, people from Black and ethnic minority backgrounds, those with disabilities and from the LGBT+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of two days per week (pro rata) from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 2 days per week (pro rata).

How to apply

To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. Please note that in order to apply, you must have documented proof of your right to live and work in the UK. 

The deadline for receipt of applications is Wednesday 24 August at noon. 

Interviews will be held on Thursday 8 September (role available to commence from September 2022).

South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education. 

We are looking for a Communications & Marketing Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.​

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South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners. 

At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life. This role would suit someone who shares this vision. 

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We are looking for a creative and organised individual who is able to manage multiple projects at once. The successful candidate will have experience in delivering social media campaigns, creating and working to project plans, whilst meeting sales targets and developing opportunities for income generation. They will be responsible for merchandise sales, high-impact marketing campaigns and high-quality content creation.The right person to fill this role will believe they can have a transformative impact on the students they interact with, and will be able to adapt working and communication styles as needed to build positive relationships. The role will be line managed by our Communications Manager, and play a vital role in the communications team.

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Students' Unions are fast-paced, creative environments, and we pride ourselves on providing employment and development opportunities for students and graduates who are taking the first steps on their career path. Therefore we are looking for someone who enjoys these kinds working environments and is able to adapt their approach and working styles if necessary to help others thrive.

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Commitment to Equality, Diversity & Inclusion

SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.​

SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!​

Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace. 

​Accessibility

We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.

Join a team that is changing places and changing lives.

Groundwork is the community charity with a green heart. We believe that big global issues – the economy, the environment – have a big local impact. Groundwork operates throughout the UK helping communities find practical solutions to the challenges they face. 

Title: Communications & Marketing Officer/Manager
Salary: £24,027 to £27, 571 per annum (pro rata)
Term: part time, permanent (15-22.5 hours per week)
Location: based in Hatfield, Hertfordshire with occasional travel across the East of England

Groundwork East has over 35 years of experience in delivering bespoke projects that use the environment as a catalyst for building a more sustainable future.  As our activities develop and our area of activity expands we are looking for a Communications & Marketing Officer/Manager.

We are seeking a highly motivated and creative individual to deliver our external communications strategy and enhance our internal communications practices. Working closely with our Development and Operations teams you will create and deliver engaging content across multiple channels to promote the work of the Trust externally and report on audience engagement whilst also promoting effective internal communication strategies. You will be responsible for supporting the ongoing development and maintenance of the Trust’s website together with our social media strategy. The role encompasses a wide range of responsibilities which includes managing the Trust’s brand across our sites.

With experience of effective communications delivery, writing for a range of audiences and producing marketing materials, you will have proven organisational, IT and people skills. Your work will reflect the dedication and enthusiasm that is key to everything we do. We’ll make sure you’re given all the support and guidance you need and you will have the opportunity to become part of a highly successful organisation making a real and positive difference to your local area.

Background to Blueprint for All

Blueprint for All work with young people, communities, and organisations to create an inclusive society in which everyone, regardless of race, ethnicity or background is provided with tangible opportunities to thrive.

We are accelerating the reach of our programmes nationally, increasing opportunities for engagement between our Corporate Partners and our Programmes, ensuring that our impact on young people and communities continues to extrapolate.

Blueprint for All have a crucial role to play in addressing disparity of opportunity. The development of a new and innovative digital platform will allow us to connect young, under-represented individuals from a diverse, ethnic background to career resources and guidance, mentoring, work placements and internships, bursaries, events and more; in partnership with the forward-thinking organisations, we are connected with.

Purpose of this post

The Communications Manager will work closely with the Strategic Director and Chief Executive to develop communications and provide organisational support across this area. The role will have responsibility for developing all our communications channels and strategy. We are looking for someone who is inspired by change, driven by excellence and is looking to work in a team of supportive and passionate people.

Our communications strategy over the next 2 years will focus on 6 key areas:

• Create human stories
• Reach young people directly
• Influencing the influencers
• Fundraising campaigns
• Corporate Content
• Digital Transformation Launch

The Communications Manager will be responsible for developing and implementing communications strategies that will improve awareness of our work amongst partners, beneficiaries, supporters and regular donors as well as external third parties. The role will have responsibility for delivering our regular communications work including the further development and regular updating of our website, preparing regular email newsletters, supporting the planning and delivery of our events, managing the production of reports, developing and maintaining a social media presence.

Main Responsibilities

• Develop, manage and deliver an effective external/internal communications programme in keeping with the charity’s mission, strategy, to increase the influence and impact of our work.
• Manage the external communications activities including overseeing relationships with external stakeholders, working in partnership with staff to support them in fulfilling their representational roles.
• Building relationships with pro bono experts in the field of Communications and PR.
• Work effectively with Senior Leadership Team to ensure external communication activities are co-ordinated with relevant processes and project-specific communications including Fundraising, Facilities and Programmes.

Duties and Responsibilities

• Delivering and implementing a communications strategy that furthers our objectives, using KPIs to measure success and areas of improvement.
• Create, manage and deliver messages clearly, professionally and with consistency to all audiences and supporters
• Create and deliver agreed communications campaigns
• Build relationships within the organisation and externally to support content gathering and impact of messaging
• Advise and mentor colleagues to produce quality communications within their area.

Line management

• To manage direct reports and matrix manage others to deliver on all communication objectives.

Requirements

Essential Skills

• Good candidates for this role will be high achievers with excellent English writing skills. They will be diplomatic and a strategic thinker, with well-developed inter-personal skills.
• Excellent written skills, with a strong attention to detail, and the ability to write and communicate key findings from quantitative and qualitative data analysis in a clear and compelling manner to a range of audiences
• Line management experience
• Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors
• A proven track record in communications and profile-raising, developing engaging and creative communications
• The ability to work accurately and effectively under pressure, prioritising workload to achieve deadlines.
• Excellent verbal, written communication and presentation skills.
• Working knowledge of current IT applications for communications.
• Digital marketing experience

Diversity policy

Blueprint for All is keen to encourage applications from people from all backgrounds including race, disability, gender, faith and sexual orientation.

Please complete a covering letter statement (1side A4) attached to your CV demonstrating your competences in relation to the role.

Recruitment Timeframe:

Deadline for applications: 29th August  

First round interviews:  WC 1st September

The job

This is a strategic-level role reporting to the CEO where you’ll be responsible for ensuring our membership proposition continues to hold high value and drive a marketing communications strategy that moves us closer towards achieving our ambitious goal of becoming the lifestyle membership choice for the over 50s in the UK.

About the Oddfellows

We’re one of the UK’s biggest and oldest friendly societies. We’re a mutual, owned and powered by our members, working across a network of over 100 Branches, supported by a small core of paid staff and over 2,500 member volunteers. We’re also a non-profit membership organisation that truly cares about improving the quality of people’s lives through friendship, wellbeing and charitable support.

This is a highly rewarding and meaningful opportunity for someone who has the professional confidence, competence and drive to bring people together to achieve more than they could alone.

What you’ll do

You‘ll lead our small, multi-disciplined Marketing Communications Team, which has already taken the Society through a period of sustained growth and change. You will build on this momentum, developing and inspiring the team as well as expanding the department’s ability to deliver digital, accessibility and user journey strategies.

You’ll devise the Society’s Marketing Communications Strategy and have oversight of the supporting disciplines and strands of work including: recruitment, retention and conversion strategy and campaigns, brand management, content strategy, on and offline advertising, social media, SEO and PPC, website management, email marketing, publications, member and user insight and research, public relations, and marketing third-party arrangements.

The position is based in the Oddfellows’ Manchester City Centre office with opportunities for part-time remote working.

Skills, experience and abilities you’ll have

You’ll be someone who thrives on the challenge of spotting opportunities and collaborative working, with proven experience of leading and managing teams, meeting targets, developing strategic plans for marketing communications and managing budgets.

You’ll have exceptional, user-centred communications, networking and people skills, and enjoy engaging with stakeholders at all levels.

Ideally you will have worked for a national non-profit, third-sector or membership organisation and be educated to Degree level, Postgraduate Diploma or equivalent qualification level in Marketing, Public Relations or communications-related field.

You must have proven experience of managing a marketing communications function and be able to demonstrate the positive contribution and impact you made through your professional knowledge, strategic thinking, skills and managerial approach.

The Society values diversity and its role in helping to create an inclusive culture for our staff and members. We welcome the inclusion of a range of experiences, perspectives, ideas and talents into the business regardless of age, gender, race, disability, marital status, sexual orientation, gender reassignment, beliefs or religious background.

Director of strategic communications and insight

Salary: £74,000 (London) or £70,200 (regional) per annum
Hours: Full-time (35 hours per week) job share or substantial part-time applications welcome 
Contract: Permanent
Location: Flexible. Society Building, 8 All Saints Street, London N1, with flexibility to regularly work from home OR home-based, with occasional travel to the office in line with NCVO’s flexible working policy or home working policy (if outside London)
 

This new role of director of strategic communications and insight will be pivotal in ensuring NCVO delivers high impact across all of our work to support, amplify and connect members and the wider voluntary sector. We have twin communication goals. First is to amplify the work of our members and the wider voluntary sector to ensure the essential role that charities and volunteers play is recognised amongst decision makers and the public. Second is to ensure our important work reaches the right people in the right way to grow our impact and income. This role is also critical to ensuring we understand the challenges our members face, their hopes and dreams, and the evolving role of NCVO in supporting them. 

This position is a fantastic challenge at an important moment for us. With a new CEO, and driven by our values of inclusive, open, collaborative and ambitious, we are now into the second year of our bold and exciting new strategy. You will lead and embed a new team that brings together our digital content, digital development, marketing and communication functions to enable a more strategic and unified approach to all our communications. In parallel, the successful candidate will create a new insights function within the wider team, drawing together other previously separate functions to ensure we take a strategic approach to the way we gather and use insights and data about members, customers and the wider sector.

You will have an impressive track record of providing strategic vision to high performing marketing, digital and communication functions. The successful candidate will also have extensive experience of positioning these functions to support income generation, including using data and insights. Ideally you will have overseen website and digital platforms focused on providing high quality user experience. Bringing a highly collaborative style you will be used to creating and driving through cross-organisational strategies in a complex environment. You will be a leader who can inspire, engage and grow a professional and creative team, including technical experts in areas such as digital development and CRM. You will also be an active participant in our ongoing culture change work as a member of the leadership team and also by providing strategic oversight to internal communications which is particularly important in a hybrid working environment.

From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

NCVO is fully committed to equity, diversity and inclusion in our sector.  We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.  We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are under-represented in NCVO, particularly at senior level. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification, will be guaranteed an interview.

• Closing date: 5pm Monday 5th September
• Short listing date: 6th and 7th September
• Panel interview: 14th or 16th September
• Staff panel: 21st September

Digital Communications Manager 

Hours: Full time, flexible 

Salary: Approx £33,935 (+3,000 per annum London Weighting)

Contract: Permanent 

Based: London /open to home-based from other locations with ability to travel to London.

Deadline: 5 September 2022, 9am.

Interview date: 12 September 2022 (Provisional)

Living Wage Foundation 

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life.  

Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include PACT (Parents and the Community Together) and Sponsor Refugees to add depth to the impact of Citizens UK’s work.  The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently calculated hourly rate based on the cost of living and announced each November during Living Wage Week, our annual celebration of a growing network of over 10,000 Living Wage Employers. The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for over 340,000 low paid workers. 

Purpose 

We have an exciting opportunity for an experienced digital communications professional to join the Living Wage Foundation team as our Digital Communications Manager. The ideal candidate would have demonstrable digital communications skills and experience, on top of an enthusiasm for engaging supporters across our social networks, website and email communications. The candidate will be tech savvy and have experience using a website CMS and other digital tools that will support engagement with the real Living Wage across multiple stakeholders.  They’ll also be an effective storyteller with an understanding of how to transform stories into impactful online communications.

As part of a busy team of communications specialists in a growing team, this role will be responsible for shaping and managing digital communications plans through our website, social media and email marketing. This also includes opportunities to develop and deliver innovative digital campaigns and materials to increase visibility of the Living Wage, other key areas of work (e.g. Living Hours) and drive greater interest in accreditation. This role will also oversee internal communications with our accredited network. 

 You will also be responsible for delivering the digital growth strategy, including the digital strategy for Living Wage Week and other key campaign moments, and there will be a need for budget management.

 This role will responsible for line management of a Communications Officer, who will offer digital communications support. The ideal candidate will be a patient and kind people manager who enjoys supporting personal development of team members. This role will report to the Senior Communications and Marketing Manager, and will play an integral role in shaping the wider communications strategy. You will be working as part of a passionate communications team, with a strong commitment to the Living Wage campaign. 

Main Responsibilities 

Situational awareness and research: 

• Lead the team in understanding of digital communications trends, innovations that we could leverage to enhance our work.

• Develop an in-depth understanding of the positions and interests of key stakeholders; along with growing awareness of how they may be influenced.

• Identify new ways to communicate effectively with our internal employer network, by building understanding of our key audiences and employer journey.

 Strategy development:

• Work closely with the Senior Communications and Marketing Manager to shape the digital and social media strategy, ensuring it is integrated with wider communications and campaigns strategies. 

• Participate in development of wider communications and campaigns strategies, contributing tactical and creative ideas around implementation. 

• Manage budgets for the digital growth strategy. 

 Reputational and risk management:

• Appropriately manage and mitigate risk on our digital channels; developing processes and messaging when necessary.

 Materials development and dissemination: 

• Roll-out a content strategy to support the digital communications and marketing strategy, taking responsibility for resourcing the workplan for the wider team and contractors. 

• Manage our newsletter and mailing lists with Living Wage Employers; looking for opportunities to improve content and impact.

• Basic design and video-editing support of communications and marketing collateral. 

• Support the wider team and employers with ad-hoc marketing requests and digital materials to support their work plans. 

 Social media: 

• Able to lead team on use of social media to raise awareness of the Living Wage and champion responsible employers to grow our movement; able to generate innovative approaches to drive engagement.

• Oversee Communications Officer’s to monitor, manage, create and schedule content on our social media accounts, tailoring content to different channels and audiences.

• Design and implement engaging digital engagement campaigns for Living Wage Employers and supporters, building the profile of our new work strands, e.g. Living Wage Places and Living Hours. 

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget. 

• Manage paid advertising strategy on social media and SEO through our Google AdWords account. 

 Website: 

• Manage development of the Living Wage Foundation website, including relationships with external developers to ensure a consistent and effective website. 

• Support on development of a members dashboard area to improve processes and enhance the accreditation experience. 

• Source and create original content for both the Living Wage Foundation and external websites such as blog posts, case studies, guidance and general pages. 

• Audit and review existing website content to ensure it is effective and up-to-date, liaising with developers where appropriate. 

• Use insights and analytics to monitor the success of the website. 

 External relationships: 

• Collaborate with prominent Living Wage Employers and supporters to create engaging content and further Living Wage visibility online.

• Manage external relationships with agencies, designers and other contractors to resource digital communications work, ensuring quality and brand consistency. 

 Campaigns and events management:

• Develop creative digital marketing campaigns that promote the Living Wage and our key messages, influence public opinion, champion Living Wage Employers and encourage accreditation.

• Create a digital strategy for Living Wage Week, including creation of the employer digital pack, overseeing delivery by Communications Officers.

• Provide digital support and advice  for organisational campaign and event priorities.

 Internal comms and knowledge management: 

• Liaise with the Living Wage and Citizens UK colleagues to keep up-to-date with news to share with key stakeholders. 

• Provide digital support and advice to colleagues across numerous projects, this might include trainings on the use of digital platforms and trends, in order to build internal capacity and best support their work. 

 Internal relationships:

• Line management of the Communications Officer and occasional interns. 

• Ability to manage or coordinate staff across the organisation. 

 Key skills

• Digital communications expertise: Website, social media, email communications 

• Experience working with external agencies/freelancers 

• Understanding of digital tools e.g. SEO platforms (Google Ad words) analytics platforms (Google Analytics) and Design platforms (Adobe Photoshop, InDesign, illustrator, premiere pro, Canva etc)

• Strong written communications 

• Content strategies 

• Working across multiple projects

• Ability to work within a team and manage work of others 

• Good analytical and evaluation skills

• Quality control of others work