Communications assistant volunteer volunteer roles

Why we want you:
Food banks provide three-day emergency food parcels for people in crisis, volunteering in partnership with organisations across the community. Through our social media platforms, we are aiming to gain support for our activity as a food bank and raise awareness in our local community of the drivers pushing people into poverty in order to inspire local people to take action and support us. We are looking for a Social Media volunteer to help oversee and drive this important activity forward and enable us to elevate the voice of food bank staff, volunteers, and those with first-hand experience of hardship. 

What you will be doing:

• Lead the development and delivery of our social media and communications plan.
• Prepare a social media calendar of key annual activities for the next 12 months.
• Increase our Social media presence and grow our follower numbers.
• Create regular, innovative and engaging social media posts that reflect our campaigns, key activities, events, and requests for support.
• Engage and interact with our followers, keeping them up to date with activities and developments.
• Follow, reshare, and like posts from our key audiences, ensuring our accounts remain active and relevant Identify new trends we might use to strengthen our position within the community.
• Monthly meetings with the food bank manager to plan our social media activity.
• Once a month, visit our 3 sites to create content and stories.
• 4-6 hours per week

The skills you need:

• Experience and understanding in using social media channels such as Facebook, Instagram, LinkedIn, and Twitter (privately or professionally)
• Ability to think creatively to deliver engaging and authentic online content with accuracy and good attention to detail.
• Strong in your writing skills and able to deliver messages clearly and confidently.
• Ability to operate in a professional manner when communicating online.
• Understanding the need for confidentiality, safeguarding, and data protection.
• Ability to get on with others and be part of a team, as well as being motivated to complete tasks independently

What's in it for you

• Using your existing skills to make a difference
• Meet new people who share your passion to end poverty in the community
• Make a real difference to the running of your food bank
• The opportunity to serve your local community

Disclaimer

We recognise that we have under-represented groups within our team. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as parents or carers who are re-entering volunteering after a career break, people who are LGBTQ+, from Black, Asian, and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition

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Become an Enter & View Volunteer

Do you want to help improve local health and social care services?
We’re looking for volunteers who live in Barking and Dagenham and can take a fresh, solution-focused approach to assessing how services are run.

As an Enter & View Volunteer, you’ll:

✔️Receive full training from Healthwatch Barking and Dagenham

✔️Visit health and social care settings to gather feedback from patients and residents

✔️Help identify what’s working well and where improvements are needed

What you’ll need:

❤️Good communication and listening skills

❤️Professionalism, reliability, and empathy

❤️Ability to follow guidance and work as part of a team

Time commitment:
Flexible – you can choose when and how often you volunteer.
All reasonable expenses are reimbursed.

Please get in touch to express your interest and request an application form.

The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward. 

The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence. 

Who Created The Confidence Academy: The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength. 

The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it. 

What's happening Next: We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.

Purpose of the Role: You will be the creative storyteller of The Confidence Academy — helping build our public presence and communicate our message visually. This role blends creativity, courage, and purpose, calling for someone who believes in the power of movement to transform confidence and community wellbeing.

Main Activities:

1. Set up and manage TikTok, Instagram, and Facebook accounts for The Confidence Academy.

2. Create engaging short-form videos, infographics, and other visual content.

3. Assist with building and maintaining the official website (experience of Wordpress and Tumblr is preferred but training will be provided).

4. Develop consistent branding and tone across all media.

5. Collaborate closely with other team members on communications, content scheduling and any reasonable tasks.

6. Attend weekly team meetings (online or in-person depending on business needs).

7. Travel to filming locations, community events, or fitness sessions where required.

8. Ensure all digital content complies with the Data Protection Act 2018 (UK GDPR) and that consent is obtained for participant images and stories.

Skills and Qualities:

1. Creative thinker with an eye for design, colour, and storytelling

2. Comfortable with video editing, social media tools, or simple graphic software (e.g. Canva, CapCut)

3. Passionate about fitness, health, and wellbeing

4. Reliable, organised, and confident working independently

5. Willing to travel within London for content creation and meetings

What you get in return:

1. Induction and ongoing supervision by the Founder/Director

2. Access to brand guidelines and creative templates

3. Informal training on safeguarding, data handling, and health & safety

4. Office space may be provided for collaborative projects

5. Volunteering Certificate at the end of the completion of hours

6. Complimentary t-shirt/jacket and other freebies

7. Professional reference

8. Travel and meal expenses reimbursed up to £20

9. £50 in Amazon Gift Card when you help us deliver our first fitness session (our launch event) in the 2026 New Year

Equal Opportunities: 

The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.

Status: 

This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.

Legal Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

Join us in leading positive change!

About the position

Quilombo UK is looking for Legal Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society as a whole.

Quilombo UK is looking to recruit a Legal Assistant who helps organization in various legal matters.

This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; develop their skills and management experience; or just simply 'give something back to their community'. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• We are looking for an experienced lawyer to assist the organisation in overlooking projects, ensuring they are compliant with relevant and up to date legislation and regulations.

• The legal assistant will be responsible for making sure all contracts, legislations and documents are treated within correct legal standards. They are to make sure that all activities are being performed in line with contracts and the law. 

• The Legal Assistant will work closely with the HR department in overlooking the volunteer forms, legislations and documents. They should also assist the different departments within the organisation(Marketing, Funding, HR, Finance) in upholding the legal requirements needed to run the tasks that they do. 

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• Well-organized, proactive and able to deliver tasks efficiently.

• Excellent researching skills

• Reading and report writing skills

• You will need to be an experienced lawyer or have a good legal understanding. 

• You will be respectful of the confidentiality of the organisation.

• You will need to help deliver work that adheres to the key objectives of the organisation. 

• Able to speak confidently with a variety of stakeholders.

• Good time-management & communication skills.

• To show professionalism at all levels and in all environments

• Strong team player

• Ability to work independently and ask for clarification when needed.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Can work without much supervision

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Purpose:
Help drive donations, plan small fundraising events, and promote online giving campaigns to support housing and youth development programs.

Responsibilities:

• Support fundraising events and community drives

• Engage with local businesses for donations or sponsorships

• Promote campaigns on social media (Facebook, Instagram, LinkedIn, etc.)

• Assist with donor thank-you messages and data entry

Skills Needed:

• Confident communicator

• Organised, friendly, and proactive

• Passion for helping vulnerable children and families

Hours: 10–15 hours per month

DBS Check: ✅ Yes – Basic DBS required (£12.50)

Policies to follow:

• Safeguarding Policy

• Fundraising Code of Conduct

• Data Protection Policy

Volunteer Benefits:

• Hands-on fundraising experience

• Training in donor relations and community engagement

• Recognition in our volunteer newsletter and social media

• Outstanding volunteers may be invited to join our Fundraising Advisory Board or future Board of Directors

Job Title: Admin Assistant                                                                               

Reports To: Department Manager 

Location: Remote 

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
Solta o Jogo is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a dedicated Admin Assistant to support the day-to-day coordination and administrative operations behind this exciting and community-driven programme.

Position Overview:
The Admin Assistant will play a vital role in supporting communication, event coordination, documentation, and volunteer tracking. This position is perfect for someone looking to gain hands-on experience in nonprofit administration, event logistics, and team coordination. The role offers flexibility, skill development opportunities, and the chance to make a meaningful impact within the community.

Key Responsibilities:

Event Coordination Support

• Schedule and manage logistics for project events, workshops, and community showcases.

• Track bookings, rehearsals, and venue use to ensure a smooth timeline.

• Support RSVP management and communication for performances and activities.

Data & Documentation Management

• Maintain and organise project records such as attendance sheets, registration forms, and feedback.

• Ensure digital files are properly stored and accessible for all team members.

• Assist in compiling reports and summaries post-events.

Communication & Liaison

• Serve as a contact point for public and internal queries related to the project.

• Help coordinate communication between departments involved in the project (HR, Marketing, PR, Finance).

• Communicate with facilitators, artists, and partners to confirm details and provide logistical support.

Resource & Inventory Support

• Track inventory of promotional and event materials.

• Assist in coordinating procurement and delivery of materials for activities and performances.

Volunteer Coordination

• Monitor onboarding progress of volunteers engaged in Solta o Jogo.

• Assist with preparing and maintaining volunteer schedules.

• Provide administrative support during volunteer briefings and training.

General Administrative Duties

• Take meeting minutes and circulate action items.

• Help draft internal updates, task lists, and team reminders.

• Provide general clerical support as needed.

Required Qualifications:

Education:
No specific degree required, but experience in administration, event coordination, or office support is desirable.

Skills & Attributes:

• Excellent organisational and time-management skills.

• Proficiency in Microsoft Office (especially Word and Excel).

• Strong verbal and written communication skills.

• Attention to detail and ability to multitask efficiently.

• Friendly, professional, and proactive attitude.

• Ability to work independently as well as collaboratively with remote teams.

Benefits:

• Gain practical experience in nonprofit administration and cultural event coordination.

• Work flexibly with a remote, supportive team.

• Contribute to a vibrant, meaningful community project.

• Receive mentoring and transferable skill development.

• Local travel reimbursement for any in-person events or meetings (if applicable).

Equality Statement:

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we welcome applications from individuals of all backgrounds.

Our inpatient ward at Martlets helps us care for our patients and their families. The ward, comprising of two wings, has 14 bedrooms, each with its own en-suite bathroom and access to outside spaces. The rooms are designed to be calming and comfortable. The inpatient ward has a dedicated team of specialist doctors and nurses supported by health care assistants. Some people choose to spend their final weeks with us. However, most patients can go home once we have their symptoms under control.

Our reception desk is the first point of call for all visitors, and we are looking for volunteers to help carry out a range of reception duties ensuring everyone is greeted with a warm welcome. This role is weekend cover only, doing a half day Saturday or Sunday morning or afternoon.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B

About the Role:

CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.

Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.

Volunteer tasks and responsibilities

· Welcoming young people to the session;

· Helping young people to register for sessions;

· Join in and be role model for young refugees and asylum seekers;

· Assisting participants to recognise and celebrate their achievements;

· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.

Requirements:

Essential

· To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Monday evenings for a minimum of four months;

· Currently resident in the UK;

- A love of football, and wanting to encourage others to play.

· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role

Desirable

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Gage Mix Radio are looking for presenters! This is a really flexible role, suitable for those looking for something creative. You will host live shows, introduce songs and chat with listeners of Selby’s very own local radio station.

This is an ideal role for somebody creative, who enjoys radio and music. You'll be presenting your own show, so need to be confident and ready to be 'on air'.

As the radio station is new and developing, this is a very flexible role. We will set up time to chat with you about what committment you can offer, and what presenting could look like for you.

Do you love meeting and talking to people? Or perhaps you prefer sorting and organising in the background? If so, why not volunteer in our charity shop in Newcastle Emlyn? It's something of a community hub, an inspiring and happy emporium. It is often the first place people hear about the hospice. If you’re on the shop floor then a large part of the day can be spent talking with and listening to customers. It can also be the first port of call for those with a terminal diagnosis or someone seeking help for a friend or loved one.

Please note: unfortunately, we are unable to provide visa sponsorship for overseas volunteers.

What will I be doing?

• Greeting customers warmly, helping them and sharing information about our hospice.

• Helping create attractive displays.

• Organising and refilling shelves and racks.

• Dusting, vacuuming and tidying.

• Receiving, sorting, pricing, and preparing donated items.

• Processing sales using cash and card payments.

• Helping us advertise special events through conversations, window displays and posters.

• Working together within the retail team to support the smooth running of the shop.

What are the benefits of being a Volunteer Retail Assistant?

• Meet people, enjoy yourself and use your creativity.

• Sense of purpose from supporting a worthwhile cause and helping your local community.

• Being valued as an important part of a friendly team.

• Training and development opportunities to enhance your skills and knowledge.

• Earning Tempo Time Credits to spend on fun activities both locally and across the UK.

• Travel expenses reimbursed.

What do I need to have?

• Shop floor volunteers need a friendly and approachable manner with excellent communication and people skills.

• Good organising ability

• Reliability and punctuality, with a sense of commitment and teamwork.

• Initiative and an eye for detail.

• Willingness to adapt to different tasks as and when shop priorities change.

• Experience in retail or customer service would be helpful but isn’t essential.

• A permanent UK address or a visa that allows you to stay and volunteer in the UK (unfortunately we cannot sponsor visa applications).

What training and support will I be given?

You will be supported by the Charity Shop Manager and given induction and training to ensure you feel confident and capable in your role. As part of the wider hospice team, you’ll also have the chance to take part in various team wellbeing and development opportunities, plus additional learning.

How do I find out more?

Email us or drop in at one of our Coffee Mornings. These are held between 10.30 am and 12.30 pm on the last Thursday of each month and offer the chance for an informal chat and a look around - while enjoying fresh coffee and homemade cake, free of charge. Come along, we’d love to meet you!

ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.

This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.

MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts

PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems

ADDITIONAL REQUIREMENTS 
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period

BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.

We're looking for a finance assistant volunteer who can support the financial administration of the charity using our finance software,  Xero. We The volunteer will support the Chair to undertake regular financial tasks such as budgeting, reporting, and audits while ensuring financial transparency. 
 

Key Tasks and Objectives

• Support the financial management of the Charity using Xero
• Data Entry: Recording financial transactions such as donations, invoices and expenses into our finance software, Xero.
• Weekly Reconciling income into Xero from GoCardless, Stripe, PayPal and other third-party agencies that facilitate donations being made to the charity.
• Maintain financial and accounting records, ensuring accuracy and consistency
• Assist with preparing payroll and/or pension information for submission to an external payroll provider (when required)
• Assist with the preparation of the accounts, quarterly and annual accounts for accountant annually as well as supporting funder financial reports
• Track the financial situation of projects
• Ensure that all necessary financial information is recorded accurately
• Assist with financial forecasting and budgeting
• Document Management: Organising and filing receipts, invoices, and other financial documents (digitally).
• Assist the Chair, volunteers or members of staff in understanding and using the accounting software
• Any other tasks that may be required from time to time or during the final accounts period, as appropriate.
• Assist with general administration relating to finances

Key Skills or Qualifications

Essential:

• Knowledge and experience of using Xero accounting software, including tracking project spending, managing volunteers’ expenses and department spending, uploading invoices, reconciliation, etc.
• Understanding of tracking financial data and information
• Experience of working in a bookkeeping role
• Accurate and up-to-date knowledge and experience of charity finance, SORP and other relevant frameworks
• The ability to quickly understand the needs of and challenges faced by our small charity organisation
• Strong numeracy and financial management skills
• Strong organisational skills
• Comfortable working remotely
• Ability to maintain strict confidentiality
• Ability to quickly understand the needs of our team, organisation and users of our services (we are not expecting you to have an awareness of the condition we support)
• Good initiative and ability to work with little direct supervision, but will ask for help when needed
• Ability to work flexibly on your own and as part of a team with enthusiasm and commitment

Desirable:

• Knowledge of charity accounting including restricted and unrestricted funding 
• Understanding of financial management within a charity
• Verbal communication skills
• Competent with communication tools

Key Benefits

You will come part of our small, friendly, forward-thinking charity team. We are focused on reaching people who may not have heard about the Charity or about the condition. 

You would have a key role in ensuring good financial administration, which is crucial to the continued work of Burning Nights CRPS Support. This is a fantastic opportunity for you to make a real difference to a small charity. You will be involved in ensuring we manage our financial inputs and outgoings in order to maintain the services and support we provide, allowing us to be a sustainable charity and fulfil our aims.

At RSPCA Buckinghamshire South Branch, our charity shops are looking for friendly, local volunteers to join our team and help make our shops in Chesham and Burnham a huge success. Make new friends, have fun, and help us help more animals!

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare. 

Why Volunteer With Us?

As a volunteer charity shop assistant, you will:

• Support a worthwhile cause and help improve animal welfare.

• Be part of a friendly and dedicated team.

• Enjoy a fun and fulfilling role at the heart of the local community.

• Training and development opportunities, including induction and ongoing support.

• Learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.

• Access to the RSPCA Learning Hub with a wide range of training materials.

What You’ll Be Doing:

• Helping customers in the shop find what they need.

• Accepting donations of items and money from the public.

• Processing sales through the till and card machine, including Gift Aid. (Training is provided but if you are not comfortable using the till, please get in touch because we have plenty of other tasks that do not involve the till).

• Sorting through donated items to determine what we can sell.

• Preparing donated items for sale by steaming and hanging items.

• Merchandising stock on the shop floor.

• Creating attractive shop window displays.

What We’re Looking For:

• Friendly, local volunteers who are confident talking to people.

• Retail experience would be ideal but is not necessary as full training will be given.

• We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately 8 hours or more per week.

• Good communication and numeracy skills.

• You will need to be aged 16 or over.

What’s in It for You?

• Meet new people and make new friends.

• Learn new skills to enhance your CV.

• A comprehensive induction and training programme relevant to your role.

• Volunteer in a fun environment at the heart of your local community.

• Know that your time and effort is making a real difference to the welfare of animals.

• We’re happy to reimburse reasonable travel expenses incurred while volunteering.

Practical Considerations:

• Online induction - you’ll need to complete an online induction but if you are not able to use IT we do have a paper-based induction as an alternative. 

Disclaimer:

Our voluntary roles are subject to:

• An informal interview and trial period.

• Submission of two referees’ contact details.

• Completion of relevant training and assessments for the role.

We are looking for a passionate and creative Social Media & Marketing Volunteer to support our digital presence, raise awareness, and engage with our audience across various platforms. This is a fantastic opportunity to gain hands-on experience in social media marketing while making a real impact on young people’s lives.

What will you be doing?

· Assist in developing and implementing social media strategies to increase engagement and reach.

· Create and schedule content (graphics, videos, and written posts) for BFUK’s primary social media channels including Instagram, LinkedIn, and Facebook..

· Monitor and respond to comments and messages to foster a strong online community.

· Support campaign planning, including fundraising and awareness initiatives.

· Conduct research on social media trends and audience preferences.

· Assist in tracking analytics and performance metrics to optimise content strategy.

· Help with email marketing campaigns and newsletter creation.

· Work collaboratively with the team to ensure branding and messaging consistency.

What are we looking for?

· Enthusiastic about social media, marketing, and making a positive impact.

· Strong written and verbal communication skills.

· Experience with Canva, CapCut or other content creation tools is a plus.

· Familiarity with social media platforms and trends.

· Creative thinker with attention to detail.

· Ability to work independently and meet deadlines.

What difference will you make?

This is an opportunity to make a tangible difference to young people's lives, supporting a small but growing charity.

What will you gain?

· Gain valuable experience in social media marketing for a charitable organisation.

· Receive weekly scheduled mentorship time with our Communications Manager.

· Guidance from our Communications Manager to build your portfolio.

· Flexible remote working environment.

· Receive a reference from an established charity.