Communications business support officer jobs

Communications Officer, Campaigns

The Communications Department inspires, informs and engages the public by showcasing Alzheimer's Research UK’s mission, impact and scientific progress across all channels. We lead the charity’s media and strategic communications activity, ensuring clear, accurate and compelling storytelling that supports research, fundraising and organisational priorities.

The Campaigns Communications Officer plays an important role in delivering communications activity that supports ARUK’s strategic priorities, major campaigns and organisational narrative. The postholder develops engaging content, coordinates communications activity across channels and supports high-profile projects that enhance ARUK’s reputation and influence. Through clear, audience-focused communications, the role helps ensure that complex issues, research developments and organisational priorities are communicated consistently and effectively.

Working closely with colleagues across Communications, Brand, and Fundraising and Marketing, this role helps deliver integrated communications activities that align with our campaign positioning and messaging.

Key Responsibilities:

Delivery & Production

· Support the development and delivery of communications activity for major organisational campaigns and strategic projects, such as Brain Health, the Dementia Attitudes Monitor and other priority initiatives.

· Draft and edit content across multiple channels, including campaign materials, briefings, newsletters, website content, presentations and stakeholder communications.

· Assist in the development of communications plans and campaign assets that support organisational priorities and audience engagement objectives.

· Produce clear, accurate and engaging content that reflects ARUK’s organisational narrative and key messages.

Research & Information Support

· Gather and synthesise information from colleagues, partners and subject-matter experts to ensure communications are accurate, evidence-based and audience appropriate.

· Monitor external developments, public attitudes and sector trends to identify opportunities to strengthen campaign and communications activity.

· Support the development of messaging, Q&As and supporting materials for our communications projects and campaigns.

· Build knowledge of dementia research, the wider health and science media environment, and relevant sector developments to support accurate and impactful communications activity.

Cross‑Team Support & Collaboration

· Work collaboratively with colleagues across Communications, Corporate Partnerships, Brand, Strategic Marketing, and Fundraising and Marketing to support integrated communications activity.

· Build strong relationships with internal stakeholders to understand communications needs and ensure messaging is aligned across teams.

· Support cross-functional planning for major organisational moments and campaigns.

Administration, Planning & Coordination

· Coordinate communications activity for strategic projects and campaigns, helping manage timelines, track progress and ensure delivery against agreed plans.

· Maintain campaign documentation, communications materials and project assets so they are well-organised and accessible.

· Contribute to editorial calendars, campaign planning processes and shared communications workflows.

· Support evaluation activity by gathering insights, tracking outputs and contributing to project reporting, reviews and recommendations for future communications activity.

Quality, Accuracy & Compliance

· Ensure all communications outputs are accurate, accessible and aligned with ARUK’s brand, editorial and communications standards.

· Apply sound judgement when handling sensitive topics and escalate issues appropriately.

· Support continuous improvement by sharing insights, identifying opportunities and contributing to the development of communications best practice.

Knowledge, skills and experience needed:

· Experience in communications, campaigns, marketing, corporate communications or a related role.

· Experience producing content and communications materials across multiple channels.

· Strong writing, editing and proofreading skills.

· Experience supporting campaigns, projects or communications initiatives from planning through to delivery.

· Ability to translate complex information into clear, engaging and audience-focused communications.

· Experience working collaboratively with a range of stakeholders to deliver shared objectives.

· Understanding of communications planning, evaluation and performance measurement.

· Excellent written and verbal communication skills.

· Strong organisational skills and the ability to manage multiple priorities and deadlines.

· Ability to develop clear, compelling and audience-appropriate content.

· Strong stakeholder management and relationship-building skills.

· Ability to interpret information and communicate it clearly and accurately.

· Good judgement and attention to detail.

· Collaborative, proactive and solutions-focused approach.

· Ability to work independently and as part of a team.

· Commitment to continuous improvement and learning.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £32,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 13th September 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

We are looking for a conscientious Finance & Administration Officer, to join our Finance team on a one-year maternity contract. You will process financial transactions, maintain accurate records, reconcile accounts and support month-end and annual reporting activities. You will work closely with the Head of Finance, Financial Accountant and wider Secretariat teams to ensure effective financial administration and compliance.

This is an excellent opportunity for an experienced finance administrator or finance officer looking to develop their career within a respected humanitarian organisation.

About you

We're looking for someone who combines strong financial administration skills with excellent attention to detail and a collaborative approach. You must be detail-oriented with a zeal to support the financial backbone of the secretariat. You must demonstrate strong communication and stakeholder engagement skills, with a proven ability to manage multiple priorities.

Some of the key criterion for this role include:

• Experience in processing invoices and handling supplier payment queries.
• Experience of bank, cash and credit card reconciliations.
• Experience using finance systems and reporting tools
• Understanding of accounting and bookkeeping procedures.
• Knowledge of charity finance processes and compliance.
• Previous administrative experience in a busy office environment, being proactive and demonstrating excellent organisational and time-management skills, to manage competing priorities.
• Excellent attention to detail and accuracy.
•  Strong Excel skills and confidence working with financial data.
• Proficiency in Microsoft Office applications.
• Strong written and verbal communication skills.

***Please download the job description for full details***

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

Age International's vision is a world where every older person is included and valued. Its mission is to inspire and channel UK and international support so that older people in challenging situations across the world can improve their lives.

The CEO of Age International provides leadership to a committed and dynamic charity which champions the rights, and improves the lives, of older people in low- and middle-income countries.

This is an exceptional opportunity to lead Age International at a pivotal moment for the rights and wellbeing of older people globally. As CEO you will provide inspirational leadership to an organisation with a strong reputation, deep expertise and a clear purpose: to ensure that older people everywhere can live with dignity, security and choice.

While the current strategy is defined, you will deliver this and then shape a new, ambitious strategy in years to come, working to influence policy, mobilise resources and nurture powerful partnerships that bring about lasting change.

With credibility, compassion and determination, you will champion the voices of older people internationally and lead Age International into its next chapter of impact and influence.

Please view the attached role description for full details.

Person specification:

Essential:

* Strategic vision, forward-looking, clear-thinking strategist able to read the environment and lead strategy processes.

* Passionate, values-based leader, committed to advancing the rights of older people.

* Senior leadership and governance experience in a complex organisation, preferably in the charitable / NGO sector.

* Strong experience of international development and humanitarian programme development and management, and related policy issues.

* Experienced income generator with financial acumen.

* Collaborative, relational team builder and manager committed to diversity equality and inclusion, able to use soft-power to build support.

* Partnership-builder creating impact greater than the sum of the parts.

* Confident external affairs representative, manager of stakeholder engagement and spokesperson, including for the media.

* Advocate and confident influencer able to drive policy change

* Engaging and effective communicator and campaigner, able to explain impact, inspire support and grow profile.

* Calm manager of change who is both agile and pragmatic.

* Thrives working in a small team on a big mission.

* Willing to travel internationally on programme monitoring visits and for conferences.

Desirable:

* Understanding of UN processes, health system strengthening, income security and social pensions, able to articulate the impact of gender discrimination and climate change on older people internationally.

* Experience as a CEO or of overseeing organisational management, policies and compliance.

* Technology and digital skills.

* Experience of leading public change campaigning.

* Experience as a Trustee.

What we offer in return:

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

The closing date for applications is 14th September, 2026.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Anonymisation

Please submit your CV as a Word document. It will be anonymised by our recruitment system.

Please provide a supporting statement that explains how you meet the competencies in the job description. Age UK acknowledges that AI may be used to support applications, however we expect candidates to personalise their experience, knowledge and skills. Failure to do so may result in your application being rejected.

Please do not include your name, or any other personal information in your supporting statement, to assist our inclusive recruitment process.

Please do not use heavy formatting for either your CV or supporting statement, as the system is unable to anonymise these.

All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if you are invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Safeguarding

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Communications Officer
Job Description

About Emergency Nutrition Network (ENN)

Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.

Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.

Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.

ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded global nutrition publication, Field Exchange.

For more information about ENN’s work see our website. 

Our People

ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.

Terms and Conditions

• Hours of work: Full time (37.5 hours per week)
• Type of contract: 12-month fixed term contract, with potential to be made permanent.
• Location: Hybrid or UK-based homeworking with occasional travel to meetings, training events and organisational activities, primarily in Oxford/Oxfordshire. ENN may operate hybrid working arrangements and reserves the right to review working arrangements in the future following consultation. Applicants must have and maintain a valid right to work in the United Kingdom throughout their employment with ENN.
• Holidays: 25 days plus UK public holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum.ENN also provides additional paid office closure days between Christmas and New Year. Pro-rata for part-time staff.
• Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%.

· Additional Benefits includeDental cover, Life cover, Employee Assistance Programme and Wellbeing contribution.

· Salary: £28,000 to £29,000 per annum, dependent on experience and suitability for the role.

·  

Purpose of the role and Reporting Lines

The Communications Officer will report to the Communications and Digital Manager. The role works closely with our Project Managers, and technical project leads. The Communications Officer will facilitate effective and engaging communications across the organisation (internal and external) with particular emphasis on enabling effective communication of our project’s work/outputs, demonstrating impact, and enhancing dissemination to a wider and more diverse audience.

We are looking for someone with a passion for translating technical nutrition/public health content and communicating it to a broad array of stakeholders, ensuring it is widely accessible, to drive effective and positive change in nutrition policy, practice and research at global, regional and national levels.

Key Responsibilities:

Support the Communications and Digital Manager in executing ENN’s communication strategies (both internal and external) by:

Project Communications, Publication and Dissemination

· Plan and execute a communication and dissemination plan for each project/output, working alongside the technical project lead, project manager and communication and digital manager, within budget/resourcing.

· Produce an array of professional dissemination resources (e.g. social media content, brochures, posters, visual abstracts etc) to effectively communicate our work to different audiences (both technical and non-technical)

· Create engaging visual multimedia content for use on ENN websites, social media channels and online events, under the support and direction of the Communications and Digital Manager.

· Manage an image bank, ensuring that it is refreshed, and that all imagery has been appropriately licensed/credited. Identifying suitable imagery for use in various contexts.

· Support with procurement, coordination and briefing of copyeditors, designers, videographers, translators, printers and other external communication service providers as needed. Review and check proofs and coordinate feedback/revisions.

· Assist with the production and dissemination of ENN’s flagship publication Field Exchange (both print and digital in English and French).

· Set up and administer online meetings, launch webinars, and in-person dissemination events e.g., conference side events etc.

· Create and administer surveys seeking feedback on our work including collation and formatting of results.

Website and social media

· Online content production and day-to-day updating and uploading of content on ENN’s website, and YouTube channel.

· Manage social media campaigns for projects/outputs/events, including drafting and posting content across platforms (LinkedIn, Facebook, WhatsApp Community, en-net forum)

· Plan and manage a social media calendar, scheduling posts and aligning content with relevant days/upcoming events in the sector relevant to ENN’s work.

· Support with delivering training/instruction, producing guidance, for staff on use of social media, comms/website, AI etc.

· Maintain the CRM system (network signups through the website), and communication to our networks via newsletters, ensuring that data protection procedures are adhered to.

Communication Monitoring and Analysis

· Monitor and analyse communications data and produce reports to improve performance and grow our audience and reach

· Ensure that monitoring sources (including Google Analytics/DOIs) are up to date and collection of website monitoring data is functioning properly.

· Support with data visualisation

Digital Fundraising

· Undertake research on potential funding opportunities/sources, and support with developing funding proposal with a focus on digital fundraising

Person Specification Essential

· Knowledge or strong interest in communication in nutrition, global public health, and / or the humanitarian/development sector.

· Excellent communication (in both English and French): writing, editing, presenting and proof-reading skills; the ability to write content for websites/social media including adapting technical language and content to appeal to a wide and diverse audience.

· Experience producing high-quality communication and dissemination products using a variety of digital tools/software.

· Creative vision to help develop appealing content that is accessible, with an eye for detail and design. Able to innovate and problem-solve. Open to learn new skills.

· Experience in organising high level dissemination events e.g. launch webinars/ conference events, online and in-person.

· Strong organisational skills, with experience of prioritising a varied workload and meeting deadlines using own initiative and with minimal supervision.

· Excellent attention to detail and ability to consolidate data and information with a high degree of accuracy.

· Strong interpersonal skills, able to work both autonomously and as a member of a dispersed and diverse team.

· Good cross-cultural communication skills with an understanding of, and commitment to, equal opportunities and diversity.

· Experience in creating /uploading website content and working with online content management systems.

· Proficiency with mainstream social media platforms (e.g., YouTube, Threads, LinkedIn, Instagram) and experience using social media effectively for business purposes.

· Ability to use Adobe Suite, Canva and video/podcast editing software e.g. Riverside.

· Strong technical skills including fluency in Microsoft Office

Desirable

· Practical experience in web design and functionality

· Experience in filming interviews/producing podcasts

· Experience working with CRMs web and email management platforms (e.g., Brevo, Salesforce, HubSpot, Drupal, Mailchimp)

· Experience with Google Analytics and/or other website data analytics and data visualisation tools.

· Other Language skills (e.g. Spanish, Arabic) are not essential but will be a plus as we also produce content in these languages

Eligibility to work:

The successful applicant will be required to demonstrate that they have and can maintain the Right to Work in the United Kingdom throughout their employment with ENN. This includes evidencing a UK National Insurance number and UK tax residency. A Certificate of Sponsorship, visa sponsorship and relocation package are not available for this position.

ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.

Application Process

Please submit a Cover Letter (no more than 1 page) and CV no later than 23:59 on Tursday 1 October 2026. 

CAHN is looking for a creative, proactive and passionate Communications & Campaigns Officer to raise the profile of our work, engage audiences and deliver campaigns that amplify the voices of Black Caribbean and African communities.

You will create compelling content across digital and traditional channels, support campaigns, social media, website and newsletter activity, and contribute to communications for CAHN’s programmes and events.

Working with colleagues, communities and partners, you will turn stories and insight into content and campaigns that inform, engage and inspire action.

We are looking for an excellent storyteller with strong writing skills, digital confidence, creativity and the ability to manage multiple priorities and deadlines.

If you are passionate about communications, campaigns and social impact, join CAHN and help turn stories into change

Help amplify the achievements and generosity of supporters making a difference to people affected by motor neurone disease (MND).

As a Communications Officer, you will build strong relationships, identify media opportunities and create engaging content across multiple channels to maximise income generation. You'll be confident managing a varied workload, working collaboratively with stakeholders and delivering high-quality communications that make an impact.

This is an excellent opportunity for an experienced communications, PR or media professional who enjoys combining creativity with strong planning and organisational skills. As Communications Officer, you'll help showcase the incredible efforts of fundraisers, donors, partners and supporters, ensuring their stories reach and engage the right audiences.

If you're a proactive Communications Officer who thrives on building connections, developing meaningful content and delivering communications that drive engagement, we'd love to hear from you.

Main Responsibilities

• Develop strong relationships with Income Generation colleagues to support effective communications planning
• Create and deliver communications plans for fundraising campaigns and events across multiple channels
• Identify opportunities to share stories from fundraisers, donors, partners and supporters
• Support large fundraising events with end-to-end communications activity
• Promote supporter stories through regional and national media opportunities
• Provide communications advice and support to internal teams, partners, trusts and donors
• Work with colleagues to develop engaging written, audio and video content
• Identify spokespeople in the Income Generation team and support with training and briefing to represent the Association's work.
• Collaborate with internal communications teams to keep staff informed of fundraising activity

About You

• Experience working in communications, public relations or media
• Excellent written and verbal communication skills
• Experience managing and prioritising multiple tasks to meet deadlines
• Ability to build effective relationships and work collaboratively
• Confidence communicating with a range of internal and external stakeholders
• Creative thinking and the ability to identify engaging storytelling opportunities
• Strong organisational skills and attention to detail
• A positive and supportive team-focused approach

Hybrid working Expectations: 1 day per week office attendance in Northampton

Further information about working for the MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters. 

We’re looking for an experienced fundraising leader who can combine strategic thinking with hands-on delivery and take the next step into a broad senior leadership role.

As Head of Income Generation and Communications, you will lead Cosmic’s fundraising, marketing and communications function, with responsibility for sustainable income growth, team leadership and strengthening our profile. You will oversee a varied portfolio spanning community and challenge fundraising, corporate partnerships, major donors, events, volunteering and supporter stewardship, while also setting the direction for our communications, brand and digital activity.

This is a role with real scope to shape our future. You will work closely with the CEO and Trustees, lead a small team and external communications support, and develop a three-to-five-year strategy that turns ambition into clear plans, targets and results.

We are looking for someone with a strong track record in fundraising and income generation, experience of managing people and performance, and the confidence to oversee communications and volunteering strategically. You do not need to be a communications specialist, but you should understand how strong storytelling, supporter engagement and volunteer involvement can help drive income and impact.

Salary: £45,000–£50,000 | Full-time | Permanent | Hybrid, primarily based near St Mary’s Hospital, Paddington

Working closely with our Communications Lead, you'll focus on building our digital presence to grow the political and public support we need to put people at the heart of decision making.

Involve is leading the way in shaping a 21st-century democracy through innovative, high-quality public participation. We're now looking for a Digital Communications Officer to join our Advocacy and Communications Function, bringing digital communications skills that help us tell the story of our work in creative and engaging ways.

You'll create and deliver a steady stream of compelling content, work directly with project teams, partners and commissioners, and help build the political and public support we need to put people at the heart of decision-making.

Key responsibilities include:

• Creating and delivering engaging digital content across our social, web and email channels

• Supporting our major programmes of work and wider project teams with digital communications

• Helping us to grow and diversify our audiences to build political and public support for participatory democracy

• Bringing creative, platform-savvy thinking to how we tell Involve's story
   

If you enjoy using content and creativity to engage people, and like the idea of putting that to work for a stronger democracy, follow the link to find out more and we'd love to hear from you.

Asylum Link Merseyside is looking for an experienced fundraiser with a proven track record of developing successful funding proposals to lead our fundraising activity and coordinate our external communications.

Based at St Anne’s Centre in Liverpool, we provide practical support, specialist advice and opportunities for connection and participation to people seeking asylum in Liverpool and others who access our services from across Merseyside.

The role will focus on identifying suitable opportunities, developing high-quality funding applications and maintaining relationships with funders. It will also involve developing selected income streams and coordinating communications across our website, social media and supporter channels.

We are looking for someone with strong grant fundraising experience, excellent writing and relationship-building skills, and the ability to manage competing priorities. Communications experience is desirable but is not essential.

The Role 

Thank you for the interest in this role – it is an exciting one. 

You would be joining us at an exciting point in our journey as we reach the midpoint of our ambitious five-year Evolve strategy, following the launch of our new identity as the Leadership Skills Foundation. Over the next two and a half years, we will continue working towards our goal of reaching 200,000 young people annually across through education and community leadership programmes, while cementing our position as the trusted voice for leadership skills development. 

This role will play a significant in making that happen via: 

• Identifying and securing new customers.

• Retaining and growing income from our current customers. 

• Building relationships that drive programme registrations. 

• Using data and insights to adapt approaches and drive efficiency. 

Looking ahead, with a new identity for the organisation and new programmes and partnerships emerging, this role requires a dynamic storyteller who can confidently identify the needs of our customers and clearly demonstrate the value our programmes can offer. 

You'll be a proactive and confident development professional, skilled at spotting opportunities and transforming these into tangible outcomes. You'll thrive on creating and delivering development and engagement plans that directly support our departmental income goals and customer service objectives. With a passion for building strong relationships, you'll bring excellent communication and presentation skills to every interaction. 

Previous experience in a business development, or sales role is essential as well as good knowledge of the education systems in the UK. Ideally you will be based within or near the West Midlands, South West or Wales due to potential travel requirements in these regions.

Please note: You must be eligible to work in the UK to apply for this vacancy. The Leadership Skills Foundation cannot offer visa sponsorship. 

Role summary: 

 Role purpose: 

Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 

• Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 

• Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

 Key responsibilities: 

 Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 

• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 

• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 

• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 

• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

 Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, Wales, community, international schools) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector, Segment and Region Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Proactively communicate and engage with customers to support their delivery of Leadership Skills Foundation programmes. 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Proactively use our Customer Relationship Management (CRM) system to maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data, systems, and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

• Use our CRM systems and workflow as a planning and prioritisation tools to anticipate risk and drive quality interactions and personal efficiency. 

 Collaborate across teams and support innovation 

• Work closely with key teams to plan and coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

 Skills, experience, and knowledge 

 Essential 

Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  

• An understanding of education systems in the UK. 

• An understanding of initiating prospect engagement, business development strategies and meeting sales targets. 

• Strong interpersonal and communication skills. 

• Experience of working on own initiative and being a self-starter. 

• Confidence in presenting externally to customers and partners. 

• Experience of working with CRM systems, sales forecasting tools, and Management Information systems. 

• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making. 

• Ability to present information concisely using Microsoft Office programmes. 

• An ability to network, influence and build relationships with key stakeholders andcustomers. 

• An ability to convert external relationships into long standing customers results. 

 Desired 

 Previous experience in a sales environment. 

• An understanding and passion for leadership skills development and the value it provides for young people and centres. 

• Excellent customer service skills. 

• An understanding of awarding bodies and their operating landscape. 

Fundraising and Communications Officer

We are seeking an experienced and proactive fundraiser who can build relationships, grow community support and create engaging communications that make a difference.

Salary: £30,000 – £34,000
Location: Hybrid – home and Loughborough, with occasional travel across Leicester, Leicestershire and Rutland
Hours: 37 hours per week
Closing Date: 25th September 2026. Interviews will take place during week commencing 28th September

About the role

This is an exciting opportunity to join a small, committed fundraising team within a charity working to prevent homelessness and support people at risk.

Working closely with the Fundraising and Partnerships Manager, you will help deliver an ambitious fundraising and communications strategy, increasing voluntary income, raising the charity’s profile and developing lasting relationships with supporters, businesses and local communities.

It is a varied role combining community fundraising, supporter engagement, events, digital fundraising and communications.

Key responsibilities will include:

• Developing community fundraising opportunities that increase income and awareness.
• Building relationships with schools, universities, businesses, community groups and individual supporters.
• Representing the charity at community events, talks and networking opportunities.
• Helping to create and deliver fundraising events, campaigns and challenge events.
• Creating engaging social media and website content, including case studies and video.
• Supporting digital fundraising campaigns, online giving and e-newsletters.
• Stewarding supporters and fundraisers, helping them feel valued and connected to the charity.
• Monitoring fundraising activity, budgets and campaign performance.

About you

You will be a confident relationship-builder who enjoys getting out into the community, meeting people and turning conversations into meaningful support.

You will ideally have at least two years’ experience within charity fundraising, with experience across one or more areas such as community fundraising, corporate partnerships, major donors, digital fundraising or social media.

You will be comfortable making the ask for support, developing fundraising ideas and creating engaging communications. Strong written and verbal communication skills are important, alongside the ability to manage competing priorities and work collaboratively as part of a small team.

You will need to be able to travel across the local area, and some occasional evening and weekend working will be required. A DBS check is also required.

About the organisation

You will be joining a values-led charity working to prevent homelessness and respond to increasing demand from people who need support.

This is an exciting time to join, with a new fundraising strategy focused on growing voluntary income year on year and reaching more people at risk of homelessness. You will have the opportunity to bring ideas, develop new relationships and play a visible part in growing the charity’s community presence.

Other roles you may have experience of could include: Community Fundraiser, Fundraising Officer, Communications Officer, Community Engagement Officer, Corporate Fundraiser, Fundraising and Marketing Officer, Supporter Engagement Officer, Community and Events Fundraiser, Fundraising and Communications Executive.

Marketing & Communications Manager

Bath Preservation Trust, Bath, 35 hours per week • £40,000 per annum

Bath Preservation Trust (BPT) is looking for an experienced Marketing & Communications Manager to lead marketing, digital engagement and communications across our four museums and wider charitable work in the World Heritage City of Bath.

This is a key role for a creative storyteller and strategic marketer who can grow audiences, strengthen brand recognition and deliver high‑quality, multi‑channel campaigns.

About the Role

You will shape and deliver BPT’s marketing and communications activity, including:

• Strategic leadership – creating a new MarComms Strategy and commissioning external specialists
• Campaign development – producing compelling multi‑channel campaigns to increase reach and visitor numbers
• Digital management – updating websites, delivering PPC advertising and leading organic social media
• Press & PR – preparing press releases and building media relationships
• Publications & collateral – overseeing leaflets, e‑newsletters and key annual publications
• Audience insight – using data, KPIs and segmentation to inform decisions
• Line management of the Digital Content Executive

About You

We’re looking for a confident communicator with:

• Minimum three years’ experience in marketing/communications within arts, heritage or tourism
• Proven success in growing audiences, driving KPIs and delivering commercial impact
• Strong digital skills across social media, PPC, SEO and content creation
• Excellent copywriting and storytelling ability
• Experience managing budgets, contracts and external suppliers
• Strong analytical skills and understanding of ROI
• Ability to work collaboratively with staff, trustees, partners and media

Our values: Authentic, Engaged, Inclusive, Informed, Responsible.

Benefits

• Positive, collaborative working culture
• Flexible working arrangements
• 34 days annual leave (including public holidays)
• Employee Assistance Programme
• Cycle to Work scheme
• 0% season ticket loans
• Death in Service benefit

How to apply

If you would like to apply for the above role, please complete the short application form and email it along with your CV and a covering letter outlining the skills, knowledge and experience you could bring to the role. See our website for further details..

We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch 

Bath Preservation Trust is committed to Equality, Diversity and Inclusion.

We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including Global Majority and / or disabled applicants.

For further information about the roles including the job description, person specification and application form, please see the links below.

We would also be grateful if you could complete the anonymous equal opportunities data monitoring form below (this is voluntary).

Closing date: Monday 7th September 2026

Interviews: Tuesday 22nd or Friday 25th September

The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners. 

Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.

ABOUT THE HYGIENE BANK 
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.

At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change. 

You can read more about our work on our website.

KEY RESPONSIBILITIES 

1. Communications Plan and Content Creation

• Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities. 

• Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral. 

• Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners. 

• Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol. 

• Oversee approval processes, brand resources and organised filing systems for communications materials. 

2. Digital Strategy and Implementation 

• Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns. 

• Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment. 

• Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer. 

3. Ambassadors and Influencers 

• Build and nurture relationships with ambassadors, influencers and public supporters. 

• Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities. 

• Identify opportunities to amplify diverse lived experiences and voices. 

4. Events and Campaigns 

• Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners. 

• Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media. 

• Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements. 

5. External Engagement and media 

• Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets. 

• Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging. 

• Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities. 

• Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity. 

• Manage suppliers, agencies and freelancers, including budgets where required. 
   

6. Data and Monitoring 

• Monitor communications performance using analytics and performance data, ad use insights to improve performance. 

• Prepare an annual review of communications performance and learning to inform future planning. 

7. Team and Internal Communications 

• Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging. 

• Line manage, support and develop the Communications Officer, empowering them to succeed in their role. 

• Provide responsive and practical communications support to colleagues across the organisation. 

 
PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a range of media, from social media content to case studies. 

• A creative mindset, with the ability to find engaging and innovative ways to communicate our work. 

• An appetite for change, learning and continuous improvement. 

• Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure. 

• Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations. 

• Experience of line management, with the ability to support, develop and empower others. 

• A proactive, collaborative and can-do approach. 
   

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 
 
EXPERIENCE 

With experience working in communications and/or marketing, you will be able to demonstrate: 

• Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms. 

• Strong copywriting skills, adapting content for different audiences, channels and formats. 

• Experience producing high-quality marketing and communications materials across digital and offline channels. 

• Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders. 

• Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms. 

• Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential. 

TERMS AND CONDITIONS 

• Salary: £38,000 

• Full time role, or four days per week.

• Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered. 

• Applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Interview dates: from W/c 14th September 2026 

LCH Charity is one of the East Midlands' fastest-growing children's charities.

In just five years, we have grown from an annual income of £70,000 to a forecast £1.2 million by August 2027. We have expanded our reach across the East Midlands, built strong partnerships with schools, businesses and communities, and supported tens of thousands of children and families experiencing poverty.

Our growth has been driven by innovation, ambition and a relentless focus on meeting the needs of children and young people. Through close collaboration with our school partners, we deliver practical support where it is needed most, helping children to thrive regardless of their circumstances.

While our impact within schools continues to grow, we know there is still enormous potential ahead. Awareness of our work beyond the education sector remains relatively low, and the opportunity to engage businesses, philanthropists, individual supporters, trusts and foundations across the region is significant.

We are now seeking an exceptional Director of Fundraising and Communications to help unlock that potential and lead the next phase of our journey.

The Opportunity

This is not a role focused on maintaining the status quo.

This is an opportunity to build on a proven success story and help shape the future of a charity with ambitious plans for growth.

This is a genuinely exciting opportunity that offers the freedom to be creative and ambitious, with the autonomy to shape, lead and deliver your own strategy.

Reporting directly to the CEO and serving as a member of the growing Executive Leadership Team, you will lead the creation, development and delivery of an ambitious fundraising and communications strategy that diversifies income, elevates our profile and strengthens our reputation across the East Midlands.

You will inherit an organisation with strong foundations, a compelling story and a highly successful fundraising model. Our flagship School Colour Dash programme currently generates approximately 70% of our income and has become a powerful platform for both fundraising and engagement.

The challenge, and opportunity, is clear.

We are looking for a dynamic and entrepreneurial leader who can develop sustainable income streams capable of matching, and ultimately exceeding, the success of our flagship event.

This is a rare opportunity to help create the next £1 million of income growth.

About the Role

As Director of Fundraising and Communications, you will:

• Lead the creation, development and delivery of a bold and ambitious fundraising and communications strategy.
• Diversify income across corporate partnerships, major donors, trusts and foundations, community fundraising, individual giving and philanthropy.
• Develop compelling propositions that inspire investment in our mission.
• Increase awareness, visibility and understanding of LCH Charity across the East Midlands.
• Strengthen and protect the charity's brand and reputation.
• Build strategic relationships with senior business leaders, philanthropists, partners and stakeholders.
• Identify and develop innovative new income opportunities.
• Lead and inspire a talented, committed and growing fundraising and communications team.
• Use insight, data and market intelligence to drive decision-making and growth.
• Act as a passionate ambassador and advocate for children, young people and families.
• Use systems to increase engagement across all supporters.
• Contribute to organisational leadership and strategic development as a member of the Executive Leadership Team.

Who We Are Looking For

We are seeking an ambitious, strategic and inspirational leader with a proven ability to deliver significant growth.

You will be someone who combines vision with action, enjoys building relationships, and thrives in environments where there is genuine opportunity to innovate and make a lasting impact.

You will bring:

• A successful track record of securing substantial fundraising growth.
• Experience working across a range of income streams, including corporate partnerships, trusts and foundations, philanthropy and individual giving.
• Strong commercial awareness and an entrepreneurial mindset.
• Exceptional communication, influencing and relationship-building skills.
• Experience of developing successful communications, marketing or brand strategies.
• Strong leadership experience and the ability to motivate and develop teams.
• The confidence to identify new opportunities and convert them into sustainable income.
• A genuine passion for improving outcomes for children, young people and families.

Most importantly, you will be excited by the opportunity to take an already successful charity to the next level.

Why Join LCH Charity?

This is a unique opportunity to join a charity that has already demonstrated what can be achieved through ambition, innovation and determination.

Over the last four years, we have transformed our income from £70,000 to a forecast £1.2 million, expanded our reach across the East Midlands and built a model that is changing lives every day.

Yet we believe we are only at the beginning of our journey.

We are looking for a leader who shares our ambition, who sees opportunity rather than limitation, and who wants to play a defining role in shaping the future of a growing and impactful organisation.

What Success Will Look Like

In this role, you will:

• Build income streams capable of matching the success of our flagship School Colour Dash programme.
• Secure transformational corporate, philanthropic and strategic partnerships.
• Significantly increase awareness and recognition of LCH Charity.
• Strengthen our influence across the East Midlands.
• Position LCH Charity as a charity of choice for businesses, donors and supporters.
• Help drive the organisation through its next phase of transformational growth.
• Enable thousands more children and families to access the support they need.

Join Us

We have grown from £70,000 to a forecast £1.2 million in just five years.

Now we are looking for an exceptional fundraising and communications leader who can help us do it again.

If you are ambitious, entrepreneurial and motivated by the opportunity to create lasting change for children and families, we would love to hear from you.

Join us and help build the future of LCH Charity.

We are looking for ideas as well as experience.

Please submit your CV together with a supporting statement (maximum two pages) outlining:

• Why this opportunity interests you.
• Why this role is the right next step in your career.
• What excites you most about the growth opportunity at LCH Charity.

Informal and confidential conversations with our Chief Executive Officer are welcomed and encouraged.