Communications business support officer jobs

The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.

The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.

The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.

Why Join Us:

Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.

BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.

Person Specification 

Essential

• Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.

• Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.

• Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.

• Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.

• Experience of leading or supporting governance processes, including board reporting, risk management and compliance.

• Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.

• A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.

• The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.

• The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.

Desirable

• Experience of working in or with the music industry, creative industries or arts and culture sector.

• Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.

• Experience of implementing or managing a CRM system, project management platform or other operational technology.

• Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.

• Experience of leading an organisation through a period of significant change, transition or growth.

• An existing network within the UK music sector, creative industries or racial equity and social justice space.

At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!

To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting.

The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Programmes Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time
• Travel: International travel may be required depending on programme and organisational needs.

4. Scope of Work and Key Responsibilities

Programme Coordination and Partner Management

• Maintain regular communication with implementing partners across multiple countries
• Coordinate programme activities to ensure timely and effective delivery
• Support negotiation and alignment with field teams and partners on implementation priorities
• Build and maintain strong working relationships with partners and stakeholders

Proposal Development, Business Development and Donor Engagement

• Lead the development of project proposals, concept notes, and budgets
• Contribute to business development efforts, including drafting marketing materials and supporting donor engagement
• Develop marketing and programme-related materials to support fundraising and visibility
• Build and maintain relationships with donors and external stakeholders

Programme Monitoring, Reporting and Compliance

• Review narrative and financial reports from partners for quality and accuracy
• Track programme deliverables, milestones, and deadlines across projects
• Maintain programme trackers, dashboards, and internal monitoring tools
• Liaise with Monitoring and Evaluation (M&E) teams to support programme tracking and learning
• Ensure documentation and data are organised, accurate, and up to date

Financial Coordination

• Coordinate closely with the finance team on budgets, forecasts, and expenditure tracking
• Review partner budgets and support financial planning processes
• Ensure alignment between programme delivery and financial requirements

Design, Communications and Knowledge Products

• Develop visual and written materials including presentations, one-pagers, capability statements, and reports
• Support media and communications outputs using design tools such as Canva and Adobe Creative Suite
• Contribute to internal and external communications materials to enhance programme visibility
• Support media-related activities, including content development and basic media training where required

Capacity Building and Team Support

• Provide training and guidance to implementing partners on project requirements and standard operating procedures (SOPs)
• Develop and refine internal documents such as SOPs and guidance materials
• Support onboarding, training, and supervision of interns
• Provide support to colleagues across programme activities as required

Systems, Learning and Operational Support

• Maintain and update programme databases and information systems
• Support feedback collection processes, including surveys and learning inputs
• Contribute to problem-solving and continuous improvement across programmes
• Participate in calls across multiple time zones and undertake occasional travel as required

Procurement and supply chain support

• Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
• Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
• Coordinate with the Operations and Logistics Officer in the field on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation.

Operational risk management

• Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
• Provide timely updates to the Programmes Manager on issues requiring escalation or re-prioritisation.

5. Qualifications and Experience

• Degree or equivalent experience in international development, humanitarian studies, or a related field
• Minimum of 3 years of relevant experience in programme coordination, project management, or humanitarian/development settings
• Proven experience in proposal development, including budget preparation
• Strong experience working with implementing partners and managing multi-country programmes
• Experience reviewing narrative and financial reports and ensuring donor compliance
• Familiarity with working alongside finance and monitoring and evaluation (M&E) teams

6. Core Competencies

• Strong organisational and coordination skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills, with fluency in English required; Arabic is desirable
• Strong analytical and problem-solving abilities
• Experience developing presentations, reports, and programme materials
• Proficiency in Microsoft Office (especially Excel, Word, and PowerPoint); experience with tools such as Canva or Adobe
• Ability to work independently, take initiative and coordinate across multiple time zones in a fast-paced environment

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

About us

Philanthropy & Alumni Engagement (P&A) raises philanthropic funds in support of King’s College London and engages with the university’s worldwide alumni community. We are proud to enable the work of colleagues across the university and its health partners, helping them serve society through world-leading education, research and healthcare. Our activity includes a partnership with the Maudsley Charity in support of children’s mental health and initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.  

We are entering an exciting period as a team. Our work is identified as a key enabler of the new King’s Strategy 2030, with associated ambitions that include preparing for our next major philanthropic and engagement campaign. This will accelerate and energise our work in support of the University’s mission to be ‘in service to society through academic excellence’ – be that through exceptional, impact-led research; ensuring our students are supported to thrive during their time at King’s and beyond; or by helping the university to invest over the long-term into its people, ideas and infrastructure. We plan to deepen and scale engagement with our global alumni community, donors and other supporters, mobilising them behind these shared priorities. We are strongly values-driven with a focus on sustaining a strong and supportive culture, which we see as key to creating a successful team that can realise these ambitions.

More on King’s College London 

For almost 200 years, King’s has been a place where ideas turn into action. From revealing the structure of DNA to reimagining nursing, from advances in medicine, law and the study of war and peace to shaping culture and public debate, our work has always been guided by a belief that knowledge should serve society. Over our history, King’s has been home to 14 Nobel Prize winners, and to scholars whose ideas and leadership have shaped thinking, policy and practice around the world. King’s has always been a place where knowledge is put to work for the benefit of others. King’s College London is a world-renowned university that delivers exceptional education and world-leading research. We're committed to creating positive and sustainable change in our local and global communities through outstanding education, impactful research, and genuine service to society.

King’s Strategy 2030 sets out how we take that purpose forward, with four key priorities including student success in and beyond university, investment in research and education excellence that responds to the changing world, fostering innovation and entrepreneurship, and delivering sustainable finances for a secure future.

As we prepare to launch our ambitious Philanthropy and Alumni Engagement campaign in Spring 2027, this is a unique opportunity to play a key role at a defining moment for our team. You’ll be part of a high-profile, organisation-wide effort, helping to bring inspiring stories, creative ideas and impactful communications to life as we engage alumni and supporters in bold new ways.

This is an exciting, cross-team role offering the chance to collaborate on a wide range of projects and creative formats. Supporting both fundraising and alumni engagement communications, this position is ideal for a creatively driven individual who enjoys working across the full breadth of a modern communications function.

You’ll bring strong design experience across multiple channels and feel confident creating engaging content for fundraising, research, volunteer recruitment and events. We’re looking for someone who is curious, adaptable and energised by variety - someone who can translate ideas into compelling visual and written content.

In this role, you will tailor content for diverse audiences across a range of platforms, so excellent attention to detail, strong organisational skills and the ability to manage multiple priorities and build strong relationships will be key to your success.

As a core member of the team, you will help shape the external voice and personality of the Philanthropy and Alumni Engagement (P&A) team, working within clear brand guidelines while bringing fresh thinking and creativity. You’ll be joining a friendly, highly skilled and supportive team during an especially exciting period of growth and activity.

This is a full-time post (35 hours per week), and you will be offered an fixed term contract for a period of 18 months from the start date. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Experience of translating organisational activity into engaging and clear content.
2. Understanding of communicating with different audiences and understanding their need/interests.
3. Active professional interest in content trends and innovations as a means of driving engagement.
4. Significant experience of creating video and other image based content, using design software Photoshop and InDesign.
5. Experience of the UK charity sector or university philanthropy and alumni engagement.
6. Proactive in spotting opportunities and able to work independently.
7. Organised and diligent; able to work on multiple projects, prioritising effectively to manage competing deadlines while maintaining attention to detail.
8. Confident attending events to capture content and engage with attendees.

Desirable criteria

1. Experience of reporting on email or social media campaigns.
2. Experience with Contensis website CMS or Dynamics Marketing App
3. Experience of managing and moderating social media comments.
4. Experience of working on a major fundraising or engagement campaign

Further Information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

In P&A we want to build a diverse team, which represents the communities served by the organisations we support. We therefore particularly encourage applications from candidates who are likely to be underrepresented.

We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role.

We offer the opportunity of an “Ask Us Anything” Teams call at 12.30pm on 2 June. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions.

Closing date: 7 June 2026.

This role will have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview.  

First stage interviews are due to be held on 19th June. Core Values interviews are due to be held on 25th June.

JRS UK is recruiting full-time Fundraising and Communications Officer as part of our Communications, Fundraising, and Advocacy team. 

You’ll be part of a mission that restores dignity, hope, and agency to people rebuilding their lives after displacement. Whether you're crafting a fundraising appeal, sharing stories on social media, or meeting with refugee friends to help supporters understand their experiences, your work will have real impact. If you're passionate about justice, creative in your communication, and eager to build meaningful relationships, this is your chance to make a difference every single day.

Job description 

1. Supporter engagement: 

• Thanking and recording donations; maintaining up-to-date supporter records 

• Supporting outreach through JRS UK events such as our Advent Service and report launches 

• Representing JRS UK at external events such as Greenbelt festival or the National Justice and Peace Network conference 

• Undertaking talks and appeals in parishes or school

2. Digital and Offline communications: 

• Producing and distributing printed materials (e.g. quarterly newsletters; publicity materials; parish resources) 

• Maintaining and developing JRS UK’s digital presence (e.g. website; social media; e-updates) 

• Capturing and managing digital assets (such as audio, photographs, and videos)

• Developing content for JRS UK’s website, newsletters, and social media – scoping and drafting content that champion refugee voices, shares our work, or engages supporters in our advocacy 

• Analysing web traffic and social media engagement to inform future activity 

3. Appeals 

• Supporting the delivery of JRS UK’s three direct-mail appeals (Advent, Lent, World Day of Migrants and Refugees) and our annual legacy appeal by: 

  • Researching and drafting content 

  • Curating and segmenting data 

  • Sourcing and producing visuals 

4. Trust fundraising  

• Stewarding relationships with some small and medium sized trusts 

• Drafting and submiting grant applications and reports 

5. Other duties as required by the Communications and Fundraising Manager or Head of Communications, Fundraising and Advocacy  

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:

Marketing & Communications Officer

Hours: 18 hours per week

Salary: £13,621 for 18 hours and up to £28,000 (Full Time Equivalent)

Location: Bradford, Harrogate, or Craven office with some hybrid working
 

The Role:

We are looking for a creative and motivated Marketing & Communications Officer with at least three years’ experience in digital marketing and communications to help raise awareness of Carers’ Resource, promote our services and strengthen engagement with carers, supporters, partners and the wider community.

This is an exciting opportunity for someone who is passionate about making a positive difference to people’s lives. The successful candidate will play an important role in supporting campaigns, creating engaging content and helping to ensure unpaid carers know where and how to access support.

Working closely with the CEO and colleagues across the organisation, you will help deliver effective marketing and communications activity that reflects the values, voice and impact of Carers’ Resource.

Key Responsibilities

• Develop and deliver engaging marketing and communications activity across digital and print channels.
• Manage and update website content to ensure information is accurate, accessible and engaging.
• Create high-quality content for social media, campaigns, press releases and promotional materials.
• Support the promotion of services, events, fundraising activities and campaigns.
• Help increase awareness and understanding of unpaid carers and the support available through Carers’ Resource.
• Manage and grow social media channels, monitoring engagement and performance.
• Support internal communications and staff engagement activities.
• Produce marketing materials including leaflets, posters, presentations and impact stories.
• Gather and share case studies, testimonials and stories demonstrating the charity’s impact.
• Monitor marketing performance and provide reports on communications activity and engagement.
• Ensure all communications are consistent with organisational branding and values.
• Support the development and maintenance of the organisation’s brand identity and reputation.
• Assist with campaigns to recruit volunteers, supporters and trustees where required.

Person Specification:

Essential

• At least 3 years experience in a marketing/ communications role including creating digital content and campaigns.
• Excellent written and verbal communication skills.
• Experience managing social media platforms and creating engaging content.
• Strong IT and digital skills including website content management systems and Microsoft Office.
• Ability to write for a range of audiences and communication channels.
• Experience producing marketing materials and promotional content.
• Good organisational skills with the ability to manage multiple priorities and meet deadlines.
• Creative, proactive and able to work independently.
• Strong attention to detail.
• Commitment to the values and aims of Carers’ Resource.

Desirable

• Experience working in the charity, health or social care sector.
• Knowledge of digital marketing tools, analytics and email marketing platforms.
• Graphic design or video editing skills.
• Experience working with media and public relations.
• Understanding of issues affecting unpaid carers and vulnerable communities.

Personal Attributes

• Compassionate and people-focused
• Team Player who collaborates with colleagues
• Enthusiastic and creative
• Collaborative and supportive
• Flexible and adaptable
• Professional and approachable

What We Offer

• Flexible and hybrid working opportunities
• Supportive and friendly working environment
• Training and professional development opportunities
• Generous annual leave entitlement
• Pension scheme
• Opportunity to make a meaningful difference to unpaid carers and local communities

Equality, Diversity & Inclusion

Carers’ Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.

Closing date for applications: Monday 15th June 2026

Please submit a covering letter with your CV explaining your fit to the role.

At PHG, we’ve spent nearly 30 years turning complex science into practical health policy. We are now looking for a versatile Administration and Communications Officer to join our team. 

As Administration and Communications Officer you can expect to spend half your time supporting our external-facing communications activities, including, designing digital and print content and keeping our website up to date. From monitoring analytics to maintaining our house style, you’ll help ensure our policy perspectives reach the right people. The other half of your time will be spent ensuring our office and HR functions run smoothly. This includes essential HR admin (payroll, recruitment, and contracts), coordinating meetings and events, and managing our office facilities.   However, no two weeks are likely to be the same.

Who You Are

You’re someone who loves variety and doesn't mind switching gears from designing a newsletter to booking an external meeting in the same afternoon.

Our Ideal Candidate

• You have an eye for detail and enjoy using different software (e.g. Adobe Indesign, Canva) to create impactful content

• You’re proficient in Google/Microsoft and either know your way around CMS/CRM platforms or are excited to learn.

• You can juggle competing priorities without dropping standards or missing deadlines.

• You’re a team player who is self-motivated, professional, and ready to take the initiative.

This is a chance to work at the intersection of science and policy in a flexible, supportive environment. 

The PHG Foundation is a linked exempt charity of the University of Cambridge.

The International Society of Antimicrobial Chemotherapy (ISAC), a learned society, is a charity and company limited by guarantee and registered in the UK. ISAC is a federation of Member Societies and delivers education via a number of different modalities including an in-person congress, peer reviewed journals and an online academy. Further information may be found at https://www.isac.world

Over recent months, ISAC carried out a strategy review and is now progressing priority strategic objectives. As a result, an opportunity has arisen for a Communications Officer to advance a number of priorities under a general “communication” heading.

The Communications Officer will initially be employed part time (0.6 FTE) on a temporary basis (12 months). They will be line managed by the ISAC CEO and must be able to work within a pre-existing team. Principle duties and responsibilities will be to assist the Trustees and Chief Executive Officer (CEO) in the areas of Member Society and Industry engagement. Additional duties will include helping to develop SOPs to operationalise  ISAC’s Communication Strategy, populate ISAC’s social media accounts, contribute to the redesign of ISAC’s website and provide cover for the CEO and Executive Officer, as required.

Salary: Will depend on qualifications and experience.

Enquiries should be directed to Dr Fiona MacKenzie, CEO.

Application for the role should be made by sending a cover letter and CV to by 30 June 2026.

Outline Job Description

The ISAC Communications Officer will project manage the following areas of activity under the supervision of the CEO and in liaison with the Executive Officer. 

1.1 Member Societies 

The Communications Officer will:

1.1.1 Work with ISAC’s Member Society Engagement Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.

1.1.2 Make contact with each of the Society’s Member Societies (currently 107).

1.1.3 Undertake research if contact details are out of date to make the initial contact.

1.1.4 Open a dialogue with the Member Societies.

1.1.5 Request updated contact details and society information as required.

1.1.6 Produce a paper summarising the different areas of activity undertaken by ISAC’s Member Societies.

1.1.7 At the request of the CEO, send the Member Societies regular newsletters and updates about the Society and the benefits of membership.

1.1.8 Create a template for the member societies to complete as details change.

1.1.9 Diarise AGMs or key annual / biennial meetings for when member society key personnel may change and proactively request updated information as these take place.

1.1.10 Undertake a membership survey, if required.

1.1.11 Engage with membership through online media (social media, websites, online journal).

1.1.12  Take overall responsibility for Member Societies under the guidance and supervision of the CEO.

1.2 Liaison with Commercial Companies

The Communications Officer will:

1.2.1 Work with ISAC’s Industry Liaison Group which is a sub group of the society’s Executive Committee, to realise their strategic objectives.

1.2.2 Update the details in ISAC’s industry database.

1.2.3 Identify commercial companies (pharmaceutical / diagnostic) to add to ISAC’s industry database.

1.2.4 Aid ISAC’s Industry Liaison Group to complete an industry review and produce a strategy document to identify opportunities to increase commercial support for both the Society itself (if required) and for the biennial International Conference of Chemotherapy and Infection (ICC). 

1.2.5 Identify key prospects.

1.2.6 Develop tailored approaches to these companies.

1.2.7 Make these approaches.

1.2.8 Facilitate discussions and negotiations as they develop.

1.2.9 Maintain the relationship and engagement with corporate partners and other supporters.

1.2.10 Fulfil contracts and ensure appropriate representation at the ICC and other meetings.

1.2.11 Ensure corporate partner programme and sponsorship and exhibition offerings at the ICC and other meetings are complementary.

1.3 Communication

The Communications Officer will:

1.3.1 Establish an internal communication / reporting structure and plan with the CEO during the handover phase.

1.3.2 Produce an external communications plan for the Society to include all aspects of communication if required to include a strategy (24 month cycle) for the newsletter.

1.3.3 Produce and maintain a database of E-mail addresses and ensure compliance with data protection requirements.

1.3.4 Design, construct and disseminate a regular newsletter under the guidance of the CEO.

1.3.5 Take overall responsibility for communication under the guidance and supervision of the CEO.

1.4 Website

The Communications Officer will:

1.4.1 Provide recommendations on redesign and usability of ISAC’s current website.

1.4.2 Be responsible for updating the design and content under the guidance and supervision of the CEO / Executive Officer.

1.4.3 Work with the CEO / Executive Officer to establish requirements and access.

1.4.4 Act as the Society’s webmaster to update content as requested.

1.4.5 Proactively update the content on Member Societies, Scientific and Educational Meetings and Archives.

Prerequisites and qualifications:

• Education to degree level.
• Previous experience in a communications role is essential.
• Previous experience working in international organisations is an advantage.
• Previous experience working with a professional society or with pharmaceutical / diagnostic companies is an advantage.
• Must have excellent communications skills (communicating in English in a professional, business style).
• Must have excellent interpersonal skills, including the ability to interact with people from different nationalities, disciplines and backgrounds.
• Ability to grasp new tasks and adapt to new challenges quickly.
• Proficiency in Microsoft Office Suite (including Outlook, Word, Excel, Power Point, Teams), content management systems, social media.
• Team player, but also able to work autonomously.
• Strong organisational and project management skills.
• Must be able to work from home or a pre-existing office as ISAC does not have office premises.
• Ability to travel to meetings (including to CEO’s base in Aberdeen UK).

Salary: £26,978 - £29,663 (Grade A)

Contract: Permanent

Hours: 37 hours per week

Location: Manchester / Hybrid

We’re looking for an enthusiastic and driven Communications and Engagement Lead to help shape how students are represented, heard and connected across Greater Manchester.

The Greater Manchester Students’ Partnership (GMSP) brings together students’ unions from across the city region to collaborate, campaign and influence on behalf of students. As Communications and Engagement Lead, you’ll play a key role in telling that story — creating engaging content, supporting regional campaigns and helping to grow a partnership that’s entering an exciting next phase.

This is a varied, fast‑paced role where no two days are the same. You’ll own GMSP’s digital channels, work closely with elected student officers and partner students’ unions, and support activity that amplifies student voice at a city‑region level. Alongside creative communications, you’ll also gain experience of partnership working, events and governance — building a strong foundation for future career development.

About you

This role is ideal for someone early in their career who’s motivated, proactive and excited by making real impact. You’ll bring experience from communications, marketing, campaigns or engagement‑focused work, and you’ll be keen to learn, grow and take ownership of your work.

You’ll also demonstrate:

• Strong content creation skills, with the ability to tell compelling stories across digital and social platforms.

• Confidence working with a wide range of people, including students, elected officers and external partners.

• The ability to manage multiple priorities and stay organised in a busy environment.

• A collaborative, can‑do approach and the confidence to use your initiative.

• A genuine interest in student representation and making a difference at a regional level.

Why work with us?

You’ll be part of a growing regional partnership focused on improving the student experience across Greater Manchester. This role offers the chance to build your skills, shape creative campaigns and work alongside students and professionals from across the city region — all while contributing to meaningful change for students.

If you’re looking for a role where you can develop quickly, work creatively and see the impact of your work, we’d love to hear from you.

For further information and to apply, please click the apply button.

Closing Date: 23:59pm on Sunday 31st May 2026.

Interview Date: Monday 15th or Tuesday 16th June 2026.

Head of Communications

Are you a confident and experienced communications professional ready to make a real impact?

We are looking for a Head of Communications to lead the communications and marketing activities for a brand-new locally run youth charity.

As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.

Position: Head of Communications

Location: Tilbury, Essex (Until the Youth Zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association)

Salary: £36,000 to £41,000 (dependent upon experience)

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the Youth Zone opens) Access to OnSide’s Talent Academy; bespoke training and mentoring

Closing Date: 12noon on Monday 1st June. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

First Stage Interviews: Online – Thursday 11th June

Second Stage Interviews: Thursday 18th June, Dagenham

About the Role

Reporting to the CEO, this Senior Leadership Team role is your chance to create and deliver an exciting, bold communications strategy that amplifies the voices of young people and brings their stories to life, while raising the Youth Zone’s profile and establishing its reputation with stakeholders across the community.

No two days will be the same, you’ll juggle multiple projects, think on your feet, and thrive in a fast-paced, purpose-driven environment. From driving digital communications to boosting visibility and reputation, you’ll play a key role, working alongside the wider team to ensure communications supports fundraising, supports strategic goals, and ensures the long-term sustainability of the charity.

You will combine big-picture thinking with a pragmatic and hands-on approach, being comfortable to move between setting direction and actively contributing to execution.

If you’re ready to take the lead, make an impact, and establish and lead the communications function for a new youth charity as it prepares to open its doors to thousands of young people, we want to hear from you!

About You

We are looking for a dynamic, innovative and creative approach to communications delivery with an interest in working in the youth sector.

You will have experience of:

• Planning and delivering strategic communication and creative marketing plans in line with organisational objectives and aims.
• Working with the media and delivering PR and publicity with local and regional media outlets.
• Website management, content development, and delivering engaging digital communications.
• Managing externally funded projects, including budget oversight, monitoring, and evaluation processes.
• Working in young person-focused environments, providing information, advice, guidance, and support.

If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you!

About the Organisation

Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe.

With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people

aged 8 – 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027.

This is passionate, properly funded youth provision, with no ifs or buts. It’s about giving young people a chance to shine in an environment where they can be themselves.

It’s about opportunity.

Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Communications, Marketing, Marketing and Communication’s, Digital Communications, PR, Publicity, Head of Communications, Head of Marketing, Marketing and Communication’s, Head of Digital Communications, Head of PR, Head of Publicity, Director of Communication’s, Director of Marketing. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

We have an exciting opportunity for an experienced digital communications professional to join the Living Wage Foundation team as our Digital Communications Manager. The ideal candidate would have demonstrable digital communications skills and experience, on top of an enthusiasm for engaging supporters across our social networks, website and email communications. The candidate will be tech savvy and have experience managing social media, using a website CMS and other digital tools that will support engagement with the real Living Wage and other key areas e.g. Living Hours and a Living Pension, across multiple stakeholders.  They’ll also be an effective storyteller with an understanding of how to transform stories into impactful online communications.   

As part of a busy department of communications specialists spanning media, digital, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and website management.  

The person in this role will line manage a Communications Officer who will offer digital communications support. The ideal candidate will be a patient and kind people manager who enjoys supporting the personal development of team members This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities.  You will report to the Senior Communications and Marketing Manager at the Living Wage Foundation. 

 This role will play an integral role in shaping the wider communications strategy.  You will be working as part of a passionate communications team, with a strong commitment to the Living Wage campaign.  

Main Responsibilities 

Working as the Digital Communications Manager, reporting to the Senior Communications and Marketing Manager, your main responsibilities will include: 

Social media: 

• Lead the team in the use of social media to increase brand awareness and impact; generate innovative approaches.   

• Oversee Communications Officers to monitor, manage, create and schedule content on our social media accounts, tailoring content to different channels and audiences.

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget. 

• Manage paid advertising strategy on social media, overseeing relationship with external agencies. 

Website: 

• Work with developers to maintain and update website CMS alongside Operations team, support the team in creating news and blog content and help upskill colleagues to create content for the website.  

• Support on development of a members’ dashboard area to improve processes and enhance the accreditation experience. 

• Use insights and analytics to monitor the success of the website e.g. Google Analytics. 

Materials development and dissemination: 

• Ensure all work is completed within brand guidelines.  

• Roll-out a content strategy to support the digital communications and marketing strategy, taking responsibility for resourcing the workplan for the wider team and contractors. 

• Manage our newsletter and mailing lists with Living Wage Employers; looking for opportunities to improve content and impact.

• Basic design and video-editing support of communications and marketing collateral. 

• Support the wider team and employers with ad-hoc marketing requests and digital materials to support their work plans. 

Situational awareness and research: 

• Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.  

• Confident to test and learn from new digital and marketing approaches. 

• Identify new ways to communicate effectively with our internal employer network, by building understanding of our key audiences and employer journey.

Strategy development:  

• Participate in development of the communications strategy, contributing tactical and creative ideas around implementation, ensuring it is integrated with wider communications and campaigns strategies. 

• Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.  

• Work with wider teams to support the development of tailored digital communications strategies  

• Manage limited budgets for the digital growth strategy. 

Reputational and risk management: 

• Appropriately manage and mitigate risk on our digital channels; developing processes and messaging when necessary.

• Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.  

• Effectively represents the organisation with senior stakeholders  

External relationships: 

• Collaborate with Living Wage Employers and supporters to create engaging content and further Living Wage visibility online.

• Manage external relationships with agencies, designers and other contractors to resource digital communications work, ensuring quality and brand consistency. 

Campaigns and events management:  

• Develop creative digital marketing campaigns that promote our brand and further engagement objectives. 

• Create a digital strategy for Living Wage Week, including creation of the employer digital pack, overseeing delivery by Communications Officers.

• Provide digital support and advice for organisational campaign and event priorities.

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.  

Internal comms and knowledge management: 

• Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.  

• Provide digital support and advice to colleagues across numerous projects; this might include trainings on the use of digital platforms and trends, in order to build internal capacity and best support their work. 

• Act as a brand ambassador for the whole organisation.  

Internal relationships:  

• Line management of the Communications Officer. 

• Provide leadership on our digital engagement, ensuring colleagues feel supported, developed and valued  

• Ability to manage or coordinate staff across the organisation. 

• Ensure the work produced across the team is of high quality and reflective of organisational values. 

Contribute to CUK mission and its strategic objectives: 

• Demonstrate enthusiasm and commitment to the function and the core mission of CUK/ Living Wage Foundation. 

• Reliably implement and participate in the development of cross-organisational policies, procedures, and values in the delivery of work across the communications department. 

Learning, expertise & DEI 

• Keep up to date with comms developments, good practice in third sector etc. 

• Train others with relevant and helpful advice and technical support 

• Proactive in maintaining own wellbeing and supporting direct reports in managing their wellbeing at work 

• Display self-awareness of DEI issues and the impact on direct reports. Act as a role model for DEI awareness and implementation. 

• Be alert to and manage the impact of DEI issues for direct reports and stakeholders. 

Personal Specification 

(D) Desirable, (E) Essential 

Experience 

• Background in communications with experience working with digital tools, including analytics tools (E)  

• Experience working with multiple internal project teams (E)  

• Experience managing a team and manage work of others (preferably line management) (E)  

• Expertise managing social media platforms (E) 

• Expertise at managing a website CMS and/or leading on website UX (E)  

• Expertise managing email marketing (E) 

• Experience of working on integrated communication campaigns (D)  

• Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)  

• Experience of video production and editing (D) 

Key skills and knowledge 

• Wide range of digital skills across marketing and CMS platforms (such as Mailchimp,  WordPress, Drupal etc) (E)  

• Proficient in Google Analytics (E)  

• Proficient in content marketing and social media strategies across LinkedIn, Instagram, Facebook (E)   

• Excellent written and verbal communication and ability to tell stories (E)  

• Ability to manage external agencies and stakeholder engagement (E)  

• Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)  

• Proficient in content marketing and social media strategies (D)  

• Proficient in SEO (D)  

• Strong understanding of brand and design principles (D)  

• An understanding of Citizens UK’s national campaign areas (D)  

Personal qualities & values 

• An enthusiasm for digital communications, coupled with a strong commitment to the mission of the Living Wage Foundation (E) 

• A commitment to the Citizens UK values: Solidarity, Kindness, Courage, Inclusion, Relational. (E) 

• A strong team player, fostering a collaborative and inclusive working environment. (E) 

• Takes accountability (E) 

• Creative and curious (E)  

• Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Application timeline 

• Applications open 18th May:

• Applications close: 7th June 

• Interviews to be held on 16th or 24th June 

Community Business Officer (Trading)
Contract: Permanent
Hours: Full-time
Location: Office based, Woodstock, Oxfordshire
Salary: £27,976 – £36,328 per annum

Plunkett UK is looking for a Community Business Officer (Trading) to support a network of community-owned businesses across the UK.

About Us

Plunkett UK, the operational name for Plunkett Foundation, is a national charity supporting people in rural areas to set up and run successful businesses in community ownership. We do this to achieve our UK-wide vision for resilient, thriving and inclusive rural communities.

About the Role

In this proactive, people-focused role, you’ll work closely with established community businesses to strengthen their operations, improve sustainability, and maximise social impact. You’ll provide direct support, coordinate access to specialist advice, and build strong relationships to understand each group’s needs and challenges.

You’ll also support membership engagement, contribute to events and communications, and maintain accurate data to ensure high-quality support across our network. Working as part of a collaborative team, you’ll help deliver a responsive and effective service to community businesses.

This role is ideal for someone organised, empathetic and confident communicating with a wide range of people, with a strong interest in community business and rural communities.

The successful candidate should have the following knowledge, experience, skills and attributes:

• Relationship‑focused: you enjoy working with people and are confident building positive, professional relationships.
• Customer‑centred: you have experience working with the public and take pride in providing a helpful, friendly service.
• Empathetic and patient: you take time to understand the situations and needs of the people you work with, responding with care and without rushing.
• Proactive and confident: you take initiative, approach tasks positively, and are comfortable acting independently within your role. You're confident engaging with others, raising issues when needed, and following things through to completion.
• Communicative: you're a confident and clear communicator, comfortable managing multiple interactions by phone, email, video call and in person. You adapt your tone and approach to suit different people and situations.
• Community‑minded: you bring an interest in community business and an understanding of community business models and the challenges facing rural communities.
• Tech comfortable: you have a good working knowledge of Microsoft Office and are confident using everyday digital tools to stay organised. Experience of using CRM systems — particularly Salesforce — is an advantage, and you're comfortable keeping accurate records and information up to date.
• Problem‑solving: you're practical and solution‑focused, able to think issues through, handle queries calmly, and find effective responses when challenges arise.
• Organised and adaptable: you are able to prioritise your workload effectively, managing competing demands on your time without losing focus or quality.

Join Plunkett UK and be part of a national charity supporting resilient, thriving and inclusive rural communities.

Closing date for applications: 5pm on Friday 3 July 2026 
Please submit your final application at your earliest convenience to avoid disappointment. 
Interview date: During week commencing 13 July 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.

No agencies please.

Community Fundraising Officer (South)

 Full time - 35 hours per week

 Location – Hybrid Working with a minimum of one day a week working from Head Office

Join our friendly team

We have an exciting opportunity for a Community Fundraising Officer to join our team, covering the South region. Based within easy reach of our London Head Office, you’ll play a vital role in generating income and building lasting relationships to support families in need.

Our charity

The Sick Children’s Trust is the charity that provides a welcoming ‘Home from Home’ where families with a sick child in hospital can stay. But we’re more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.

Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,500 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child’s side and have one less thing to worry about.

The Role

This is a varied and rewarding community fundraising role, focused on building strong relationships and delivering income growth across the South.

You will engage and support individuals, schools, community groups and local businesses to fundraise, delivering excellent stewardship and supporter care.

You’ll recruit participants for both ‘run your own’ and third-party events, while developing long-term relationships including with families connected to the charity.

Working collaboratively with House Teams and colleagues, you’ll help increase awareness, manage supporter activity, track income, and maximise opportunities through partnerships and communications.

You’ll also represent the charity at events and within the community.

This role requires a proactive and organised approach, with the ability to manage multiple projects and meet income targets.

 About you

 We’re looking for someone who is passionate about community fundraising and motivated by building meaningful relationships.

You will have strong interpersonal and communication skills. You will equally be as comfortable supporting families who stay with us who want to fundraise, as you are presenting to a room full of students, or potential volunteers.

You have good organisational skills and are comfortable working to objectives and targets. You are able to work with a level of autonomy and innovation to develop your fundraising portfolio and to increase our profile particularly in the areas close to our houses.

Ultimately this is a great role for anyone who loves community fundraising and understands that no two days are the same.

An enhanced DBS check for this role is required.

This is a great opportunity and we are reviewing applications as we receive them, so early application is advised. We may close this post earlier than advertised. 

The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we’d love to hear from you.

To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification 

Closing date: 5th June 2026

The Role:

The Marketing Manager will work closely with Directors and colleagues to drive engagement, growth, income generation, and brand visibility across Schools North East and its associated programmes. As a key member of the leadership team, you will develop and deliver a coordinated marketing and communications approach that supports the charity’s strategic priorities and strengthens its position as the Voice of North East Schools.

Your primary focus will be the delivery of high-quality marketing campaigns, communications, and audience engagement activity across all organisational workstreams. You will play a central role in increasing reach, strengthening stakeholder engagement, supporting revenue growth, and ensuring consistency of messaging across all platforms.

Success in this role requires the ability to manage multiple priorities while maintaining high standards of creativity, organisation, and delivery. You will be a confident communicator and relationship builder, able to work collaboratively across teams while also taking ownership of projects and campaigns from concept to completion.

Working alongside the Marketing & Communications Officer and wider teams, you will help ensure Schools North East continues to deliver impactful communications, strong audience engagement, and commercially successful campaigns that support the sustainability and growth of the organisation.

The Marketing Manager will drive organisational growth by transforming the "Voice" of Schools North East into an engine for income generation and member retention. You will build upon quality content creation to focus on coherence, ensuring every campaign across events, policy, and memberships is integrated, consistent, and delivers a clear Return on Investment (ROI).

Key Responsibilities: 

Revenue & Growth

• Develop and deliver annual marketing and communications plans aligned to organisational priorities
• Revenue Generation & Commercial Growth: Drive delegate acquisition and membership growth through targeted campaigns to improve conversion rates, delegate numbers, and memberships
• Segmented Engagement: Lead the development of tailored engagement strategies for different stakeholder groups, ensuring communications are purposeful, relevant and aligned to the needs of schools, partners, sponsors and wider stakeholders
• Digital Transformation: Lead the strategic expansion of our digital presence to increase professional visibility and high-level engagement

Content, Campaign & Brand Coherence

• Campaign Leadership: Lead integrated marketing campaigns that amplify the commercial and reputational impact of the events programme, membership offer and policy influence work
• Brand Guardianship: Manage the brand identity across all internal and external channels to ensure total consistency of the Schools North East "Voice"
• Comms Innovation: Reinvigorate e-comms with a dynamic approach designed to reduce information overload and improve engagement metrics
• Policy Distillation: Distil complex policy and educational information into clear, compelling narratives that support organisational advocacy

Systems, Analytics & Team Leadership

• Performance Metrics: Utilise data analytics and member feedback to report on ROI and justify marketing effort and spend
• Operational Optimisation: Lead the development and optimisation of the CRM and website
• Cross-Functional Integration: Work as the "Glue" between Business, Events, and Policy teams to ensure marketing activity directly supports their specific delivery goals, marketing operations, improving user experience, and ensuring strict data compliance
• Team Mentorship: Line manage the Marketing & Communications Officer, setting clear KPIs and fostering a high-performance, collaborative culture

Essential Requirements

• Strong interpersonal skills: The ability to build positive relationships with colleagues, members, sponsors, partners, and external stakeholders
• Highly motivated: The ability to manage competing priorities, work at pace, and deliver high-quality outcomes to deadline
• Delivery track record: Demonstrable experience of marketing that supports audience growth, engagement, events, memberships, and income generation. A strong history of managing multi-channel campaigns that have had a measurable impact
• Digital performance: Demonstrable experience of improving website performance through SEO, content optimisation and user journey design, resulting in measurable outcomes
• Technical proficiency: Experienced in using CRM platforms, website content management systems, analytics platforms, social media channels and other marketing technologies to support organisational objectives
• Analytical mindset: Ability to use data-driven insights to shape messaging and improve the effectiveness of marketing spend
• Strategic distillation: Exceptional ability to translate complex information into messages that drive stakeholder action
• Leadership capability: Proven experience of leading projects or teams, with a demonstrable ability to mentor, develop, and foster a high-performance culture

Desirable

• Experience in the education, charity, membership, or public sector
• Formal line management experience (e.g., 1–3 direct reports), including setting objectives and conducting reviews.

CHA is recruiting an experienced and values-driven Chief Operating Officer to lead our central operations and support the delivery of high-quality housing and care services.

As COO, you will provide strategic and operational leadership across residential and sheltered services along with the finance, estates, HR, and other central services—driving performance, ensuring compliance, and enabling sustainable growth. You will work closely with the CEO and Board while leading a diverse team of senior leaders.

Key responsibilities include:

• Leading delivery of organisational strategy and continuous improvement
• Managing central teams and driving high performance
• Overseeing financial planning, budgeting, and resource management
• Ensuring compliance, risk management, and governance
• Leading estates strategy, capital projects, and IT/digital development

About you:

• Proven senior leadership experience (housing, social care, or related sectors)
• Strong financial, operational, and people management skills
• Inspiring leader with a collaborative and solution-focused approach

Additional requirement:
Due to our Christian ethos and heritage, there is an occupational requirement for the post holder to have a personal Christian faith.