Communications business support officer jobs

Purpose of the Role

The Public Experience Producer will play a key role in growing and diversifying audiences by delivering innovative, high-quality, and engaging programmes, events, and interpretation. These experiences will reflect the unique stories of the SS Great Britain (SSGB), draw on new research, respond to community relevance, and align with wider trends in the visitor economy. The key objective of this post is to increase footfall, generate new revenue, and strengthen SSGB’s reputation as a leader in the cultural and heritage landscape while continuing to deliver a high-quality experience across all visitor touchpoints.

Key Responsibilities

• Design and deliver dynamic cultural and educational programming including events, workshops, festivals and experiences across the year.
• Programme and coordinate talks, tours, and collaborations such as BI Talks and guest speaker events.
• Manage and develop living history experiences, including training for interpreters and volunteers, storytelling performances and scripts.
• Collaborate with the Estates and Operations team to maintain high standards of visitor experience, including upkeep of digital exhibits, interactive elements, and sensory features.
• Work with Brunel Institute to ensure core interpretation elements are produced to a high standard and accessible for all audiences.
• Work closely with Learning and Community teams to ensure inclusive and accessible programming.
• Contribute to evaluation, reporting, and communications support for public programmes.
• Draft and manage contracts and agreements with suppliers, artists, and performers.
• Coordinate event logistics including set-up, technical support, and volunteer involvement.

What You’ll Be Doing

• Developing creative ideas for visitor-focused programmes, including storytelling, activities, set dressing, and live interpretation.
• Selecting and working with entertainers, artists, re-enactors, and volunteers to support the public programme.
• Collaborating with internal teams and external partners to ensure programmes meet creative and strategic goals.
• Identifying and developing themes, characters, and stories for public engagement.
• Liaising with communities to actively diversify audiences and ensure relevance.
• Managing projects from conception to evaluation, including writing briefs, setting deadlines, and delivering outcomes.
• Ensuring our core interpretation offer is delivered to a high standard and constantly improving in line with visitor experience trends and advancements.
• Overseeing and training our cohort or costumed volunteers.

What We’re Looking For

• Proven experience in developing and managing public programmes from start to finish.
• Strong understanding of audience development and inclusive programming.
• Ability to adapt research and historical content into compelling, participatory experiences and interpretation.
• Experience working collaboratively with internal teams and external stakeholders.
• Excellent organisational and project management skills, with the ability to meet tight deadlines.
• Creative thinker with the ability to generate and implement innovative ideas.
• Strong communication and interpersonal skills.

An exciting opportunity has arisen for a People Officer to join a highly regarded Educational Membership Body based in the heart of London. This is a full-time, permanent based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.

Key responsibilities of the role:

• Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
• Assist with providing first line people advice and guidance to Line Managers and employees through keeping up to date with people policies
• Assist with People Team projects as needed
• Assist the People Team with note taking at formal ER meetings when required
• Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
• Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
• Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
• Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
• Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records

Ideal candidate profile:

• CIPD level 3 or 5 or equivalent
• At least 3 years in a similar HR position
• Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
• Excellent attention to detail, organisation, and ability to prioritise effectively
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams

Salary: £33,000 - £33,200 per annum  + excellent benefits

Location: Charing Cross, London
Working hours: Full-time (35 hours per week) - Hybrid 
Contract: Permanent

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Marketing Officer  

We are looking for an experienced marketing professional to join the team in this key role developing and executing the Organisation’s marketing strategies to support our early years Maths Champions programme.

Position: Marketing Officer

Location: Huddersfield/ Hybrid

Hours: Part time - 22 hours per week

Salary: £27k – 31k pro rata

Contract: Temporary until 31st May 2026 (with possible extension to 31st May 2027)

Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 7th October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.

The Role

The Maths Champions Marketing Officer will play a key role in developing and executing marketing strategies that drive programme awareness, generate leads, and support business growth. You will collaborate with cross-functional teams to plan and deliver campaigns, manage digital content, and analyse performance metrics. You will be responsible for promoting Maths Champions to early years settings, increasing brand visibility, and helping to drive enrolments through targeted campaigns and setting engagement.

About You

You will have either a good honours degree or equivalent demonstrable experience in digital marketing.

Successful candidates will have experience of:

• Working in a digital communications or web content role
• Social media and Google Analytics
• Using social media for marketing purposes including Facebook, X, Instagram, Threads, YouTube and LinkedIn
• Search engine optimisation, GA4
• Video editing
• Using Canva to design collateral
• Using Adobe Creative suite including InDesign, Premier Pro and Photoshop 

With knowledge of:

• Knowledge of content marketing
• In depth knowledge of social media
• SEO / PPC / Good Analytics
• Video editing
• CMS / CRM / email marketing systems

To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as Marketing, Communications, Marketing and Communications, Digital Marketing, Content Marketing, Marketing Officer, Communications Officer, Marketing and Communications Officer, Digital Marketing Officer, Content Marketing Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Hybrid – Warwick/Leamington Spa office (min. 3 days/week), remote up to 2 days/week

Salary: £74,000 – £78,000 (depending on experience)

Hours: Full-time, 37.5 hours per week

Reporting to: Chair of Board of Trustees

About SOS – Silence of Suicide

Founded in 2015 by Michael and Yvette Mansfield, SOS Silence of Suicide exists to break the silence around mental health and suicide. Initially a peer-support group, SOS is now a growing charity offering multi-channel support services via a national helpline, mobile hubs, and in-person outreach. With around 45 staff and volunteers, SOS is poised for further expansion and impact and is seeking a strategic and compassionate CEO to lead us through the next exciting phase of development.

The Role

The Chief Executive Officer will lead SOS’s strategic direction, operations, partnerships and fundraising. This includes shaping long-term sustainability, developing our team and enhancing our voice in national conversations centered around suicide prevention and mental health.

Key Responsibilities

· Lead and manage the Senior Leadership Teams

· Deliver and grow SOS’s core services – helpline, hubs and outreach – ensuring high-quality, accessible support.

· Develop and implement a sustainable income generation strategy in collaboration with fundraising staff.

· Ensure sound financial management, working with bookkeepers, auditors and the Board to meet compliance needs.

· Support trustees with good governance and maintain full legal and regulatory compliance, including safeguarding.

· Represent SOS to external stakeholders including NHS, government, press and funders.

· Oversee impact reporting, evaluation and quality improvement across all service areas.

· Champion SOS’s mission, values and voice on suicide prevention, stigma reduction and mental health awareness.

About You

We are seeking a strategic leader who is hands-on, collaborative and emotionally intelligent. The ideal candidate will bring the following:

· Proven experience in charity leadership and team management, ideally in a growth phase.

· Strong understanding of mental health or suicide prevention – lived or professional experience welcomed.

· Track record in strategic planning, income generation and stakeholder engagement.

· Experience of developing services, managing volunteers, and fostering inclusive culture.

· Sound knowledge of charity governance, safeguarding, finance and HR best practice.

· Excellent interpersonal, written and verbal communication skills.

· Comfortable with hybrid working, frequent travel and engaging with emotionally complex topics.

SOS is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and lived experiences. The successful candidate will be required to undergo a DBS check.

Timetable for interviews

Shortlisted candidates will be notified w/c 29th Sept with formal Interviews to be held 6th/7th October 2025 in the Warwickshire area. 

Addendum: Person Specification

Communication & Interpersonal

· Excellent interpersonal skills with the ability to build strong relationships across staff, volunteers, partners and service users. (Essential)

· Strong verbal and written communication skills. (Essential)

· Diplomatic, professional and emotionally intelligent. (Essential)

· Able to work both independently and collaboratively; confident engaging with a wide range of stakeholders. (Essential)

Fundraising & Partnerships

· Proven track record in fundraising strategy, including grant applications, donor engagement and community fundraising. (Essential)

· Provide strategic oversight of the charity’s communications—ensuring the website, social media and printed materials are used effectively and creatively. (Essential)

· Develop a mental health training and awareness service that advances SOS’s mission. (Essential)

Leadership & Management

· Proven experience delivering programmes and activities within the charity sector. (Essential)

· Proven ability to lead and line manage staff within a dispersed team and varied working patterns. (Essential)

· Experience of managing volunteers and supporting their ongoing development. (Essential)

· Ability to work under pressure and respond flexibly in a fast-paced environment. (Essential)

· Proactive and highly organised, with strong time management skills. (Essential)

· Strong attention to detail, with the ability to prioritise, delegate effectively and meet deadlines. (Essential)

Mental Health & Values

· Strong understanding of mental health and suicide prevention, ideally with lived experience. (Essential)

· Commitment to promoting equality, diversity and inclusion internally and externally. (Essential)

· Demonstrated commitment to safeguarding, with experience in policies and processes to protect vulnerable adults. (Essential)

· Clear commitment to the aims and mission of SOS Silence of Suicide. (Essential)

· Empathetic listener with the ability to engage non-judgementally. (Desirable)

Strategy & Governance

· Demonstrated success in developing and implementing strategic plans, preferably in a charity context. (Essential)

· Experience of designing and building effective organisational structures to support growth, including operating in a ‘start-up’ environment. (Essential)

· Sound knowledge of charity governance and compliance, including engagement with trustee boards. (Essential)

· Ability to develop and implement new organisational processes and frameworks. (Desirable)

Technical Skills & Other

· Proficient in Microsoft 365 and OneDrive, including Teams, Word, Outlook and Excel. (Essential)

· Degree or equivalent experience in a relevant field. (Essential)

· Willingness to work outside of standard hours, including evenings and weekends when required. (Essential)

· Living within one hour of the Warwickshire office, with access to a vehicle for business use. (Desirable)

An exciting opportunity has arisen for a Grants Support Executive to join a leading national charity. This is a full-time, permanent role providing a support and delivery function for the charity’s individual and organisational grants programme.

Key responsibilities of the role:

• Provide a secretariat function to the grants committee, including preparation of committee briefs, reports, draft minutes, and liaison with committee and sub-committee members
• Support the grants strategy programme director and board in delivery and administration
• Assist Grants Officers in making grants to partner organisations and individuals, deputising during periods of absence
• Manage the assurance visit programme, including preparation of briefs, visit reports, and follow-up actions
• Work with colleagues internally and externally to develop needs-gap reporting mechanisms
• Support the Executive Officer in preparing grants department financial reports, performance reporting, and forecasting products
• Assist in developing an outcome and impact reporting framework for supported organisations
• Manage the grants department’s key contact list, partner database, and information/knowledge management systems
• Develop and maintain the Grants Department business continuity plan
• Undertake any other duties as reasonably required to support the grants function

Ideal candidate profile:

• Minimum of three years’ experience in charity grant making, welfare, or related administrative experience
• Strong organisational and office administration skills
• Highly competent in MS Office applications, particularly Outlook, Excel, and PowerPoint; experience with casework management or CRM systems desirable
• Excellent written and verbal communication skills, with the ability to produce succinct and accurate reports, policy papers, and correspondence
• Financially literate with familiarity in financial management and reporting
• Self-starter, proactive, energetic, and reliable team player with a strong work ethic
• Methodical, pragmatic, and solutions-oriented with a willingness to learn and take on additional responsibilities

Location: Central London

Salary: £36,000

Working hours: Full-time, 35 hours per week

Working pattern: Hybrid, minimum 2 days per week on-site

Contract: Permanent

This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.

Borders Forest Trust (BFT) are recruiting for a new Chief Executive .

BFT is a charity established to restore native woodland habitats to Southern Scotland, an area with the lowest percentage of native woodlands in mainland Scotland. Since 1996, we have been working towards planting trees, restoring peatlands and other natural habitats, enriching the biological diversity of around 31 sq km in the Southern Uplands. They demonstrate large scale ecological restoration in action, and inspire landowners, statutory bodies, local communities and policy makers to embrace this alternative model for land use and conservation.

The charity’s previous Director has led the organisation for five years, and BFT are in a strong position, ready to develop a new organisational strategy and grow. This is a role of great strategic importance to the charity and the role is varied, with a broad remit.  

The Chief Executive role has organisational responsibility for 12 members of staff, some office based but most out and about across the countryside in which BFT works.  

As Chief Executive, you’ll bring proven senior leadership experience and the ability to get the best from staff and volunteers. A natural communicator, you’ll engage confidently with a wide range of people – from volunteers and donors to policymakers and conservation experts. 

You’ll have experience generating significant income in the not-for-profit sector, alongside strengths in strategic planning and programme development. Passionate about conservation, you’ll be an inspiring ambassador for Borders Forest Trust, able to share our impact and build lasting partnerships that help us achieve our vision. 

This role is hybrid based, with candidates being in the Head Office in Jedburgh (Scottish Borders) once or twice weekly, with other time spent out and about across the geography BFT covers. Applications are welcomed from candidates based across Scotland and the North East. Please note, travel costs to the Jedburgh office for office working days will not be reimbursed. 

To find out more, discuss any reasonable adjustments you may require and to progress an application, please download the Candidate Pack and email us to arrange a chat with our Recruitment team. 

Timeframes: 

Role closing: midnight Monday 13th October – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date 

1st Stage interviews: 22nd or 23rd October 2025 

2nd Stage interviews: 29th October 2025 

Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.

We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.

This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.

This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Purpose of the role

1. To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group 
2. To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
3. To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
4. To support the High Value Events & Corporate Manager in time bound projects as and when necessary

Supporter care

• To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
• Ensure effective frontline support and response for donors across a range of incoming systems
• Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.

 Donations and data entry

• Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
• Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
• Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
• Filing and management of paperwork, ensuring due diligence and security measures are followed.

Fundraising & volunteer support

• To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
• To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers 
• Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
• To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.

Other

• To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
• Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
• To be conversant with relevant fundraising legislation and the guidelines of the Fundraising Regulator and the GDPR
• To undertake other duties as may be required and which are consistent with the nature of the role.
   

Knowledge and experience:

• Experience of working in a customer focused environment, preferably within fundraising
• Good working knowledge of CRM database
• Experience of banking processes and consistent financial reconciliation 
• Ability to manage a busy workload meeting deadlines
• Experience of working on own initiative and as part of a team
• Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
• Experience of coordinating or working with volunteers, including corporate groups (desirable).

 Skills:

• Excellent communication skills including written (and email) and on the phone
• Excellent attention to detail with a good eye for numbers 
• Excellent general IT skills including Word & Excel
• Good relationship building skills and an ability to work across teams creating strong internal networks
• Strong organisational skills with the ability to manage multiple tasks in a live event environment
• Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.

 Personal characteristics should include:

• A consultative approach to solving problems
• Planning and organising; schedules activities effectively
• A positive upbeat attitude
• Effective team player
• Role model our values in all aspects of work
• Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.

We reserve the right to update and amend your job description to ensure it accurately reflects the role.

Thrombosis UK is a small charity with big ambitions. We are the charity in the UK committed to saving lives and improving the quality of life for those affected by blood clots. 

Key Responsibilities:

• Coordinate Challenge Events

o Act as main contact with events management companies to coordinate our programme

o Encourage, support and monitor participants on their fundraising journey

o Manage production and distribution of event merchandise

• Fundraising

o Explore new fundraising opportunities to increase income and widen our supporter base

o Provide support/toolkits to volunteers who want to run their own events

o Research new technologies to streamline fundraising activities

o Represent the charity at community/fundraising events

o Reach out to suitable businesses for suitable support and donations

•    Marketing & Communications

o Plan and oversee marketing initiatives for TUK’s events and wider opportunities e.g. National Thrombosis Week and World Thrombosis Day

o Drive an effective social media presence

o Provide a prompt and enthusiastic response to fundraising enquiries across all channels

o Generate/update content for the website, social media and occasionally printed materials

o Liaise with designers, ensuring brand consistency across all channels

• Fundraising Admin

o Maintain accurate donor and income records, ensuring all invoices and payments are processed

o Promptly coordinate all donor correspondence such as acknowledgements, thank-yous, certificates and ‘good luck’ messages

o Provide a monthly fundraising overview to the CEO

With fresh 10-year ambitions and a focus on supporting the organisation’s growth, it’s an exciting time here at Whale and Dolphin Conservation. We are looking for a passionate and experienced fundraiser to join our Individual Giving team. 

Our supporters are the reason we can work to create a world where every whale and dolphin is safe and free. Working within the Development & Outreach department, the Individual Giving team uses a wide variety of activities to recruit new supporters and ensure that our current supporters know just how important they are.

Leaving a gift in their Will is likely the biggest and most important gift someone will give. From creating supporter journeys which lead to new legacy pledges to looking after legacy pledgers, and educating the organisation on the importance of legacies, you will be responsible for leading on our Legacy programme. You’ll also use data-driven insight, segmentation, and testing to maximise income from appeals, regular gifts and one-off cash donations. You will help to maintain and review our retention and stewardship strategy and ensure that our donors’ needs are fulfilled to create best possible supporter experience.

We welcome people from all backgrounds and value diversity – different voices and perspectives make our mission stronger. If you’re enthusiastic, open-minded, and ready to learn, we want to hear from you. We look forward to welcoming you to our ambitious team.

Location: Home-based
Job Type: Full time, 37.5 hours per week
Contract Type: Fixed Term Contract
Salary: £27,646 - £30,718 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.

There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

The role of PMO & Governance Officer is a key part of Cycling UK’s Project Management Office (PMO), which plays a vital role in supporting the charity’s strategic goals through effective project delivery. The role combines both operational and administrative elements, contributing to work across project management, governance, and business development. It supports the planning, communication, implementation, delivery, and evaluation of a range of projects that align with the charity’s strategic goals. You'll also play a supporting role in the Governance and Business Development functions, helping to ensure that the organisation is well-managed and funded through a diverse range of income sources.

Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.

The role is home based in the UK, with occasional travel to our Guildford/London offices.

Applications close at 9:00am on the closing date shown

You may also have experience in the following: PMO Officer, Project Management Officer, Project Support Officer, Project Coordinator, Project Administrator, Programme Support Officer, Project Delivery Officer, Project Governance Officer, Governance Officer, Business Development Support, Operations Support Officer, Governance Administrator, Charity Project Officer, Third Sector Project Coordinator, Fundraising Support, Business Development (Charity)

REF-224 027

About the Role

In this leadership role, you will lead our Philanthropy and Partnerships Team, driving strategies across corporate partnerships, trusts & foundations, major donors, and other high-value supporters. With a focus on meeting income targets, appeal planning, and long-term forecasting, you’ll play a vital role in maximising our fundraising impact.

***Please download the job description for full details***

About You

To be successful in this role, you will bring proven experience in managing high-value relationships across corporate partnerships, major donors, trusts & foundations, and statutory bodies. You'll have a strong track record of securing and growing long-term partnerships, including successfully negotiating six or seven-figure sums with corporate partners and/or major donors. You'll bring outstanding communication and relationship-building skills, with a proven ability to engage high-value supporters and collaborate effectively across diverse stakeholders.

Key responsibilities:

• Lead the corporate, trust & foundation, major donor and other high value supporter strategies.
• Manage and develop the Rapid Response Network, retaining existing partnerships whilst also identifying and securing new partnerships.
• Deliver excellent stewardship that retains and develops support.
• Take to completion and implement recommendations from strategic projects, to include the major donor review and the RRN / corporate support review.
• Continually hone “next appeal” plans that lead to successful appeal launches and maximise funds raised throughout the appeal life cycle.
• Achieve annual core cost income targets and put in place robust forecasting for future years.

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

How to Apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter by Thursday 2nd October 2025.

We are unable to support applications for our vacancies if you do not have the right to work in the UK

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.

About Medair UK

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.

Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021  people across 13 countries.

About you

You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems

Key Activities

      Donation Processing

• Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
• Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
• Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
• Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.

      Financial Administration

• Inputting of all financial data (income and expenditure) into Quick Books.
• Preparing and following up suppliers invoices for payment.
• Processing expenses claims.
• Managing the banking of income and supporter cheques.
• Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.

      Facilities & Office Management

• Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
• Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
• Manage and order office supplies, stationery and equipment.
• Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.

      Information Technology

• Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers. 
• Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
• Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
• Assisting with continuous improvements in Medair UK’s use of IT.

​    Engagement Support

• Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
• Supporting the production and automation of email newsletter and appeals via Campaign Monitor
• Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
• Producing digital surveys and web-forms as required.
• Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.           

      HR Administration

• Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
• Supporting the Head of Operations with team training and organisational learning and development opportunities.

Qualifications - DESIRABLE

• Vocational qualification in business or financial management / administration desirable

 Languages

• Excellent English (spoken and written).

 Experience / Competencies – ESSENTIAL

• Experience of office administration / financial administration
• Experience of Microsoft Office solutions, including Excel and Word; Internet and email proficient
• Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
• Experience of finance packages
• Able to work to tight deadlines
• Capable planner with attention to detail for data quality, accuracy and consistency
• Clear spoken and written communicator
• Strong team player
• Ability to handle a wide and varied workload and work on own initiative
• Inspired by and in full agreement with Medair’s Christian values and ethos
• Willing to contribute to the spiritual life of the team including prayer meetings
• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis

Experience / Competencies – DESIRABLE

• Experience and proficiency in the use of Salesforce and Quickbooks
• Knowledge or experience in the HR, IT or Office Management disciplines
• Experience in charity sector
• Experience in relief / development work
• Understanding of Humanitarian Issues

Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent

Salary: £28,900 (pro rated to agreed part-time hours)

Closing date: Monday 22nd September, 5pm. Interviews likely to be held on Wednesday 1st October.

Workplace:  Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.

Only those eligible to work in the UK can apply.

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian

.

£40,500 - £44,100 per year

Fixed term (18 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Prostate Cancer UK offers a range of services to support men affected by prostate cancer and their loved ones. These include a multi-channel helpline, printed and online health information, 1:1 peer support and an online community.

We’re looking for a Support Services Innovation Manager to join us in an exciting new role, focused on growing the services’ reach, personalisation and variety, and helping them respond to key challenges. These include rising prostate cancer rates, more complex care pathways and treatments, shifting expectations around healthcare, and rapid changes in online behaviour due to evolving consumer-facing AI technology.

We’re also in the process of developing an ambitious new 10-year strategy for the charity, and you’ll play a key role in setting the terms for how we approach service development across this horizon. You'll carry out a discovery phase to explore the internal and external factors shaping our services, followed by a summary report with recommendations for innovation. Drawing on these insights, you’ll deliver and evaluate innovation use cases, ranging from MVPs to ready-to-implement solutions.

Alongside specific deliverables, you'll play a broader role across the Support Services team, spotting opportunities for innovation across service delivery, supporting business case development, and helping build our capability to evaluate service impact. You’ll use data to shape recommendations, foster an innovation mindset, and support colleagues to experiment, test and learn. You’ll also strengthen collaboration with the Technology team, help shape our long-term innovation approach, and ensure our work is informed by sector insights and shared effectively across the organisation.

What we want from you

To be successful in this role you’ll bring hands-on experience in service innovation and design, with a solid understanding of co-production and co-design principles. You’ll be familiar with navigating both agile and waterfall approaches to project delivery.

You’ll know how to use data to tell compelling stories, demonstrate impact, and uncover opportunities, and you’ll be able to clearly communicate the value of innovation to a wide range of stakeholders. You’ll also be skilled at coaching and training colleagues to adopt innovation processes and mindsets.

A confident self-starter, you’ll work independently to a high standard and manage your time effectively across both short- and long-term priorities. An understanding of service delivery in a healthcare context is essential, along with the ability to think strategically and ensure innovation aligns with the bigger picture.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 21st September 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for Wednesday 24 September or Monday 29 September 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.