Communications jobs in elm park, greater london

The Head of Families and Children’s Services will provide senior leadership and strategic direction across services that support families, parents, children, and young people. The role will ensure delivery of high-quality, evidence-based interventions that promote wellbeing, strengthen family resilience, and safeguard vulnerable children.

This postholder will oversee Perinatal Coaching, Crisis Outreach, Family Hubs, and Parenting Programs, embedding a culture of excellence, innovation, and partnership working to achieve meaningful outcomes for families.

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for an effective and compliant operations function (finance, HR, programmes/projects, governance). You will help the charity to scale its operations sustainably and ensure the charity complies with its legal and governance responsibilities. We are looking for a proactive individual who has an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload.

KEY RESPONSIBILITIES

Finance and HR

• Liaise with outsourced bookkeepers (also payroll providers) to ensure timely/accurate information flow.
• Oversee income and expenditure budgets and performance, processing of donations and scheduled payments, and ensuring accurate and consistent coding.
• Work with accountants to support year-end accounts and coordinate annual report production.
• Produce and circulate monthly management accounts and other reports for the Board.
• Support Trustees with designated responsibilities e.g. finance, risk, governance.
• Oversee recruitment, onboarding and HR record-keeping (including freelancers).
• Maintain accurate, compliant data in our CRM (Donorfy), including prompt input of donations.

Charitable projects

• Support the planning and coordination of secured charitable projects, liaising with project partners, monitoring delivery milestones, payment schedule and working with the wider team to maximise success.
• Compiling project monitoring/evaluation data from project partners to support excellent impact reporting.

Governance and operations

Together with the volunteer Charity Secretary:

• Coordination of Board meetings and AGMs, agendas, papers and minutes.
• Maintain central registers (trustee attendance/terms, governance documents, policies, risk, safeguarding training etc).
• Fulfil statutory and regulatory responsibilities, including filing of annual accounts.
• Advise trustees on governance best practice, in line with Charity Commission guidance.
• Management of policies, procedures and operational systems (including the CRM) that strengthen internal controls and identify opportunities to improve cost efficiency.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice, including delivering the responsibility of data protection lead.
• Maintain relationships with volunteer Independent Advisors and commissioned service providers e.g. finance, HR and legal to ensure compliance/best practice.

The Counter-Trafficking Department operates within HBF’s vibrant, multi-disciplinary team. The Casework Coordinator works alongside the Senior Counter-Trafficking Manager and the rest of the Counter-Trafficking team, as well as other human rights professionals from a wide range of fields and disciplines in order to support survivors to work towards sustaining long-term recovery, social inclusion and re-building their lives. The Counter-Trafficking Programme is designed to assist and safeguard HBF’s clients, with the primary purpose of preventing re-trafficking/re-exploitation and further forms of crime and harm through expert assessments, support and coordination and joint working with external agencies. The role of the Coordinator is to ensure that clients who are victims of trafficking have detailed counter-trafficking assessments, regular follow-up (as per their individual needs and risks) and appropriate safeguarding. The coordinator will provide and assist with evidential documentation as needed and make sure that clients are accompanied and/or sufficiently supported throughout the course of immigration, NRM, asylum and/or criminal justice procedures until they obtain official recognition and protection from the UK authorities and all other relevant professionals and bodies.

At Ambitious about Autism, we're currently looking for a Trusts and Foundations Manager to join our Fundraising team.

You'll drive the growth of our income from trusts and foundations. You will manage and develop an increasingly diverse portfolio of charitable trusts, foundations and Grantmakers, in the £20,000 - £100,000 funding range. You'll identify and implement new high-value income opportunities, as well as building on and managing existing high-value relationships.

You'll develop and submit high quality funding applications, focusing primarily on high-value bids, advising and guiding colleagues on the development of project plans, project budgets and identifying outputs and outcomes. You'll ennsure funders receive the appropriate level of acknowledgement and recognition and feedback on the monitoring of inputs, outputs and outcomes, in line with their specific requirements.

We are looking for someone who has:

• Considerable experience of high-value trusts fundraising in the £20,000 - £100,000 grant range.
• Experience of establishing and managing effective relationships with decision-makers within high-value trusts and statutory bodies
• Excellent writing skills, and extensive knowledge of how to write a compelling, winning large 5-figure bid.
• Extensive knowledge of monitoring processes utilised by grant funders and understanding of outcomes and impact approaches

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

We have an exciting opportunity to join the Pan London Children & Young People's Service on a fixed-term basis to 31/03/2026

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This role is based in our Islington office with the flexibility of hybrid working, travel will also be required to other VS offices across London.

As a Children & Young People's Caseworker, you will be required to:

• Conduct comprehensive needs and risk assessments and ensure each CYP receives an individual tailored support package that fully meets their identified needs, including safety planning, advocacy, emotional and practical support.
• Provide one to one support to children and young people living in families affected by domestic abuse.
• Effectively manage a caseload of different risk level cases of approx. 12-15 young people and provide specialist support to reduce the risk and increase safety
• Review the assessment of risk on an ongoing basis, ensuring appropriate and immediate action is taken in respect of any CYP facing significant harm, making the necessary referrals to MARAC and local safeguarding processes as required given the legal framework relating to the protection of children and the policy and procedures of the Local Safeguarding Children's Board.
• To consult with and involve children and young people in making decisions about themselves and the development of the service.
• Establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, with the intention of supporting children and young people who have been impacted by domestic abuse. Attend meetings as required.
• To advocate on behalf of children and young people with experience of domestic abuse to ensure the diverse needs of children and young people using the service are met.

You will need to have the following essential skills:

• Experience of working directly with vulnerable children and young people aged 4 - 17, on a one to one basis, with a proven ability to work in creative and appropriate ways to engage with children and young people
• Experience with assessing risk and taking appropriate action to safeguard children and young people experiencing domestic abuse.
• An understanding of the current issues for children and young people experiencing crime, domestic abuse and relationship abuse
• Experience of delivering effective multi-agency and partnership work, including building relationships with statutory and voluntary CYP service providers
• Effective organisational skills, including experience with planning, prioritising, managing crises and a caseload, and maintaining accurate and confidential case records
• Excellent written & verbal communication skills and Excellent IT skills including Word, Excel, databases, internet and Outlook

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Mind in Croydon is seeking to recruit a full time Advocacy Service Manager to join our small, dedicated team of Independent Mental Health Advocates (IMHA) working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.

The role is ideal for an experienced Advocate, who is passionate about promoting the rights of people who are experiencing poor mental health, in sometimes challenging conditions, but who is also committed to nurture the next generation of future advocates, as a key part of the role will involve supervising and supporting a current trainee in addition to a qualified IMHA, providing guidance, support, and skills development on casework and advocacy.

In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.

Advocacy Service Manager

SALARY: £ 37,728.88 per annum
plus pension contributions (above 4% by salary sacrifice)

REPORTS TO: Head of Social Inclusion & Support Services

RESPONSIBLE FOR: 2 Independent Mental Health Advocates(IMHA)

TERM: Permanent, subject to funding, full time (36 hours pw)

BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.

This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.

A home is the foundation for everything. Join SPEAR’s Housing First team in Tower Hamlets and help people who’ve experienced rough sleeping to secure and keep a safe, permanent place to live.

Location: Tower Hamlets, London
Salary: £33,364 per year 
Hours: 37.5 per week, Monday to Friday

As a Housing First Worker, you’ll:

• Build trusting relationships and provide flexible, one-to-one support.
• Work in partnership with the London Borough of Tower Hamlets and local agencies to help people stay housed, improve their wellbeing and feel part of the community.
• Respond to changing priorities and manage situations as they arise, making sure services reach those who need them most.

What we’re looking for
You’ll bring experience of supporting people affected by homelessness or other complex challenges, plus the empathy, resilience and practical skills to make a lasting impact. You’ll know how to build rapport, plan support, and work collaboratively with housing and health services.

Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support—so you can thrive while helping others do the same.

Your Benefits

• Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
• Cycle to Work – Save on a new bike and accessories through salary sacrifice
• Season ticket loan – Interest-free loan for annual travel passes
• Moving house day – Extra day’s leave when you move home
• Financial security – Life assurance (4× salary) and interest-free emergency staff loan
• Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
• Career development – Ongoing training, learning and progression opportunities
• Blue Light Card – Discounts across a wide range of shops, restaurants and services

Hours: Full-time - 36hours per week

(Will also consider part-time - 28hours a week and flexible working requests)

Location: Fully remote with occasional travel within England

Role Summary

The Community Forest Trust (CFT) supports, enables and champions the work of England’s Community Forests, who are the leading woodland creation network in England. We provide a range of support services for the forests including finance functions, payroll and accountable body for funded projects.

We are seeking a detail-oriented and highly organised Finance and Operations Officer to join our team. You will be responsible for maintaining financial transactions, preparing reports, and ensuring compliance with the organisation’s financial policies and procedures. The ideal candidate will have experience in a finance role, competency with accounting software and a commitment to delivering accurate, high-quality work.

You will also provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, supporting project delivery and arranging meetings and events. You will possess strong organisational skills, with a focus on providing exceptional assistance to ensure the smooth operation of our daily activities. This role requires the ability to manage multiple tasks efficiently and communicate effectively with a range of stakeholders.

Key Responsibilities

Finance Work

• Check, process and record payments in accordance with agreed procedures, administer invoices and expenses claims received, ensuring they are forwarded for authorisation in a timely manner, correctly coded and posted on the finance system
• Prepare purchase invoices, add to the payment spreadsheet ready for weekly payment run processing
• Run the Weekly Credit Control cycle, ensuring invoices are raised and sent on time and monitoring aged debtors, chasing late payments as required
• Reconcile the credit cards and bank account and ensure the financial system is up to date
• Support the Finance manager in month end procedures
• Draft monthly, quarterly and annual management accounts and finance reports
• Support the preparation of grant claims, ensuring that adequate records are kept
• Assist with year-end audits
• Assist with payroll processing
• Respond and deal with finance queries received internally and externally

Operations Support

• Provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, taking and drafting minutes
• Provide support for planning and arranging meetings including the CFT Board, Forest Network and with key stakeholders, including agreeing dates, organising venues and catering, distribution of agendas and supporting papers
• Support the Forest Network including arranging ‘all-hands’ briefings and the annual conference
• Ensure CFT’s contacts list is kept up to date
• Provide ad-hoc admin support for CFT projects and programmes
• Manage social media accounts ensuring relevant message sharing and posting to increase engagement
• Manage and respond to general enquiries including via the website, telephone and e-mail

Person Specification

Essential:

• English and Maths GCSE A-C or equivalent
• Proven experience in bookkeeping/similar finance role, including following policies and procedures, processing invoices, supporting the preparation of financial reports, financial reconciliation
• Good working knowledge of key accountancy software such as Quick Books or SAGE
• Administration experience, including providing support for colleagues, arranging meetings/events
• High level of numeracy and financial literacy, comfortable working with budgets and spreadsheets and be able to input data accurately
• Good working knowledge of Microsoft Office packages, including Word, Excel, PowerPoint and Outlook
• Strong organisational and time management skills
• Excellent communication skills and the ability to liaise with a range of stakeholders
• High attention to detail and accuracy
• Team worker, but also happy to work independently including self-managing remote working
• A ‘can-do’ attitude and uses their own initiative
• Problem solving skills
• Ability to work under pressure, prioritise and meet tight deadlines
• Flexibility with the ability to adapt to the needs of the charity

Desirable:

• Qualification in finance or accounting e.g. AAT
• Experience of using social media in a work context
• Knowledge of social media channels including LinkedIn, Facebook etc and skilled in using them

Other Information

We pride ourselves on being a supportive and dynamic workplace. We aim to support our team enjoy their work and achieve a good work-life balance.

The organisation’s holiday entitlement is 25 days a year (full-time) plus public holidays. We also operate a flexi-time and TOIL system.

CFT has an auto-enrolment pension. Employer contribution to pension is up to 8% match of the employee contribution.

CFT employs around 50 staff based in the Forests but has a small core team of 4, which works remotely and there is no office base. We meet once a quarter in-person and this post will occasionally need to attend in-person meetings and events, including the annual conference.

There is a 6-month probation period.

Recruitment Timetable

Deadline for applications: 12noon Friday 24th October 2025

Interview date: Thursday 6th November 2025

Please submit your CV, with a covering letter that is no more than 2 sides, evidencing how you meet the person specification by the deadline above.

Please note, any CVs submitted without a cover letter will not be accepted.

Due to limited team capacity, if you have not heard back from us by Tuesday 28th October, please assume that you have not been shortlisted for interview.

Thank you for your interest in working for the Community Forest Trust.

We are an equal opportunities employer and welcome applicants from all sections of the community.

Strategic Partnerships Manager

Job reference: REQ003543

Salary: £35,000 - £43,000 per annum

Contractual hours: 37.5

Basis: Full Time

Region: Homebased/Remote - This role is home based with travel to our schools and offices in London and Peterborough.

United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.

Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.

United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.

We always appoint on merit, and we are open to discussing flexible working options.

Job description

Who We Are

We are part of the largest educational charity in the country, supporting over 100 schools and the communities they serve. Our apprenticeship team is growing, and this highly visible role offers the chance to help schools make the most of apprenticeships and address some of the challenges they face.

Apprenticeships are central to our recruitment, retention, and development strategy. Since becoming an accredited provider in 2021, we have guided our first cohorts through to successful completion in 2022/23. Our ambition is: to be the first-choice provider for support staff in schools, offering clear career progression pathways and lasting impact.

About the Role

This is a role where you will see the difference you make. You’ll bring extensive experience of working in schools and a strong understanding of the challenges they face. What drives you is the joy of building lasting partnerships with schools and school leaders, enabling you to achieve your targets while supporting theirs.

It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a school leader, or attending an event, you’ll be helping support staff build skills that will last.

You’ll bring fresh ideas, energy, and a commitment to helping schools grow their existing staff and recruit new talent. With line management responsibilities, you’ll see this as an opportunity to develop yourself while contributing to the growth of our training provider. You’ll think strategically, able to balance long-term vision with the practical steps needed to deliver it.

Whether based in the north or the south of the country, you’ll join a supportive national team, united by a commitment to delivering excellence for schools and the staff who make them thrive.

You will love this role if you are:

· A brilliant relationship-builder, confident working with teachers, school leaders and senior stakeholders.

· Excited by the idea of doing a job that has targets.

· A helper who loves solving problems with school for the pupils they serve.

· Self-motivated, adaptable, and happy working remotely, in an office or out in the field.

· Very organised and able to juggle multiple projects.

· Passionate about education, social mobility, and giving every person a chance to shine.

· A natural communicator - whether leading a presentation or inspiring a room of your captive audience.

Role requirements

Essential:

· Full UK driving license and ability to travel nationally, as needed.

· Level 2 English and Maths qualifications (GCSE, A Level, or Functional Skills L2).

· Schools experience (at least 5+ years).

Desirable:

· Hold QTS.

· Level 2 or higher IAG qualification (Information, Advice and Guidance).

Benefits

· 26 days annual leave plus bank holidays in addition (pro rata).

· Health Cash Plan.

· Death in Service.

· Discounted gym membership.

· Breakdown cover.

· Car leasing.

· Generous staff discount scheme.

· Great professional development opportunities for your career.

· Support for your well-being e.g. eyecare vouchers, enhanced paternal leave an employee assistance programme and  many more!

United Learning Apprenticeships is graded ‘Good’ by Ofsted following its latest inspection in January 2024. Inspectors rated the provider as Good in all areas.

Applicants must be willing to undergo child protection screening including checks with past employers and criminal record checks (enhanced DBS clearance)

Please note that we reserve the right to close the application process early if a suitable candidate is found.

Further information:

Closing date: 15 October 2025 at midnight.

Interviews: First interviews are to be conducted via Microsoft Teams.

This role is home based with travel to our schools and offices in London and Peterborough.

United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.

This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.

The ideal candidate

To be considered for this role, you should be able to:

• Provide outreach and in-reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.

• Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.

• Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.

• Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.

• Promote harm reduction and recovery-focused approaches, ensuring that people are empowered in their choices.

• Maintain accurate records and contribute to monitoring and evaluation of the Reset service.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 10 October 2025 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London, E16 4ES. Please note this is an onsite role.

Contract: Fixed term contact until 30 June 2026

About the role

As an eComm Assistant, you will support the eComm team in the delivery of our ambitious Bricks & Clicks strategy, supporting our 10yr strategy. Bringing the Crisis brand to life through commercially viable products and multiple income streams. You will get stuck into every aspect of the team including pre-retailing, photography, fulfilment, stock generation, and Shopify, building relationships with internal/external stakeholders and one-off projects.

Day to day tasks can involve:

• Preparation of stock: This can range from sorting a delivery of a single box of donated clothing or homeware to pallets of donated goods.
• Sorting and grading the stock based on its quality and sign posting to the marketplace where we will get the best value (shopify, ebay, depop, retail stores)
• Photographing, steaming/ cleaning, listing, and barcoding of inventory
• Picking and packing of orders & processing returns

This is a unique opportunity to join this exciting team and learn all there is to know about charity ecommerce, raising funds for one of the UK’s most well-known charities. You can’t underestimate the power of a transaction, reaching new audiences who can join our mission to end homelessness.

About you

We are looking for someone who is willing to get involved in all elements of our eComm operation, learn new skills and be a team player. You will use your existing skills, experience along with a willingness to learn new skills to generate income and reach new audiences. You will be based at our Canning Town warehouse and office space, working with the eComm and wider Retail Team.

You may have experience in retail, eComm or a role involving where you were required to be very organised and used to ensuring tasks are completed to allow the rest of the team function.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 12 October 2025 (at 23:59)

Interview date and location: Week commencing 20 October 2025 at Canning Town Warehouse, Unit 4 SEGRO Park, London, E16 4ES.

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

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Registered Charity Numbers: E&W1082947, SC040094

We're looking for a kind, compassionate, and resilient Deputy Manager to join our Young People Service in Ealing.

£34,500.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Deputy Service Manager supports the Service Manager in effectively managing all operational matters within their designated services, including line management of frontline staff.

The Deputy Service Manager shares responsibility for ensuring that a holistic and cohesive approach to customer support is embedded across accommodation services. Look Ahead operates trauma-informed and psychologically informed approaches, ensuring customers benefit from strengths-based support practices. The role requires an individual who embodies psychologically informed practice through their leadership style.

Together, these services support up to 12 young people at any one time, offering a welcoming, supportive environment on a spot-purchase basis.

The role of Deputy Manager will involve five 8-hour shifts, Monday to Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Support the Service Manager in driving operational activities within your service area, ensuring clear, relevant, and challenging objectives and ongoing performance tracking.
Successfully lead and motivate your team, championing and maintaining a positive local culture within the service.
Build supportive, trusting relationships with young people and create a welcoming and positive atmosphere.
Prioritise the prompt filling of voids and the reduction of arrears and bad debts.
Continuously work to improve staff competence, ensuring proactive ownership of staffing matters, swift resolution of conflicts, and effective management of issues.
Facilitate transparent and effective communication flows between management and frontline teams.
Lead on casework management, ensuring that risk assessments and support plans are regularly updated and dynamic.

About you:

Enjoys social interaction and engaging with others; actively participates in local activities to promote customer involvement and inclusion.
Able to lead and motivate staff transparently and consistently.
Exhibits warmth, friendliness, and an open approach.
Prefers working collaboratively within a team.
Calm and resilient under pressure; does not allow emotions to negatively impact judgement.
Practical, logical, and naturally well-organised.
Thrives in environments characterised by change, diversity, and dynamic challenges.

What you'll bring:

Essential:

Educated to degree level or equivalent.
Relevant qualification in business or management (e.g., CMI/NVQ Level 4 or equivalent).
Specialist knowledge related to supporting young people with mental health diagnoses.
Experience working within complex mental health environments.
Demonstrable knowledge and experience of trauma-informed practice.
Desirable:

Experience managing accommodation-based services and resources, with proven ability to deliver within budget and meet performance targets.
Experience supervising and leading staff teams providing support to young people in or leaving care.

For our full job description please visit our website
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About the role 

We are seeking a visionary Head of Clinical Services with a deep passion for survivor-centred healing to lead the strategic development and implementation of our therapeutic services. As a key member of the Senior Leadership Team, you will ensure the delivery of safe, high-quality, and culturally responsive services that centre the needs of women and girls surviving violence against women and girls (VAWG). 

Working from an intersectional, trauma-informed, and Black feminist framework, you will play a vital role in upholding WGN’s commitment to holistic healing. Your leadership will promote our vision, values, and ethos across the organisation and with our partners, fostering an environment rooted in empowerment, inclusion, and transformation. 

About you

You will be an experienced clinical professional (BACP/UKCP accredited) and qualified supervisor with a proven track record in service delivery and team leadership. With a strong understanding of trauma, VAWG, and culturally responsive practice, you’ll be a feminist leader dedicated to anti-oppressive, inclusive approaches and the empowerment of survivors.

Application and Interview 

In your supporting statement, please outline (using examples) how your skillset, knowledge, and experience meet the essential criteria stated within the person specification. 

Early applications are highly encouraged, as interviews will be held on a rolling basis and this vacancy may be closed before the advertised closing date. 

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

Benefits 

At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:

Financial Benefits

• Bike Loan Scheme – Provided by Green Commute Initiative
• Pension Scheme – Enrolment into Aviva pension scheme from day one
• Charity Worker Discounts – Access to exclusive discounts
• Death in Service Benefit – Life assurance, including Virtual GP access and additional services

Health & Wellbeing Benefits

• Eye Care Support – Contribution towards eye tests and glasses for VDU users
• Enhanced Sick Pay – Based on length of service
• Employee Assistance Programme – 24/7 confidential support
• Clinical Supervision – For clinical and frontline roles
• Specialist Counselling – Up to six sessions for staff who are survivors of sexual violence
• Sanitary Products – Available at all WGN sites
• Hot Drinks – Provided at every site

Leave & Work-Life Balance

• Annual Leave – 25 days plus public holidays and 3 closure days in December (pro-rata)
• Birthday Leave – A day off to celebrate your birthday
• Enhanced Maternity & Adoption Leave – Support for growing families
• Unpaid Leave – Available for exceptional circumstances
• Flexible Working – Right to request flexible hours or patterns
• Hybrid Working – Balance between office and home working

Learning & Development

• Specialist Training & CPD – Ongoing development opportunities with accredited training
• Regular Supervision – One-to-one support from line managers

Exemption

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

This is an exciting new role for someone who may be interested in gaining the experience and training necessary to become an Adviser. You will be delivering information and advice to our clients in relation to welfare benefits, community care, housing, and other relevant local and national services. We will provide you with all the necessary training to carry out benefits checks for clients and support them with benefit applications.