Communications jobs in norfolk, east of england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POSITION OVERVIEW
The Programme Operations Manager is responsible for the operational delivery of our programmes being delivered to young people aged 8-19. This role ensures consistent, high-quality service provision through effective team leadership and comprehensive oversight of programme activities.
Key responsibilities include direct management of the youth work team and supervision of programme implementation to maintain service standards aligned with organisational values. The postholder ensures operational effectiveness through resource allocation, staff support, and robust quality assurance processes.
Working alongside the Programme Development Manager, this position translates organisational objectives into practical programme delivery through systematic implementation and monitoring. The role involves providing youth workers with appropriate resources and professional support to achieve optimal outcomes for young people.
The Programme Operations Manager contributes to organisational decision-making whilst maintaining hands-on programme management. This balance ensures service delivery meets established standards and regulatory requirements.
The position demands proven leadership capabilities, operational expertise, and commitment to youth development principles within our structured framework.
You will help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.
KEY AREAS OF RESPONSIBILITY
Quality Assurance and Standards Management
· Support the Programme Development Manager to develop, implement, and maintain comprehensive quality assurance frameworks for all youth programmes, ensuring consistent delivery of high standards across all activities.
· Establish quality indicators and performance metrics for programme delivery, conducting regular monitoring and evaluation to ensure continuous improvement.
· Design and implement quality audit procedures, conducting systematic reviews of programme delivery, facilities, and resource utilisation.
· Create and maintain quality documentation, including standard operating procedures, best practice guidelines, and compliance frameworks.
· Ensure all programmes meet regulatory requirements, funding obligations, and sector best practice standards.
· Implement corrective action procedures when quality standards are not met, working with teams to identify solutions and prevent recurrence.
· Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.
Youth Worker Team Management and Development
● Provide direct line management to youth workers and volunteers, ensuring clear role expectations and performance standards.
● Attend Line Managers training and regular sessions with HR Manager.
● Implement robust induction programmes for all new team members, ensuring thorough understanding of organisational values, procedures, and quality expectations.
● Conduct quarterly supervisions and annual appraisal with line reports, providing professional support, guidance, and performance management.
● Conduct systematic observation of youth work sessions, providing constructive feedback and identifying development opportunities.
● Foster a culture of continuous professional development, identifying training needs and supporting career progression opportunities.
● Ensure adequate staffing levels for all programmes, managing rotas, cover arrangements, and resource allocation effectively.
Programme Operations and Delivery Oversight
● Oversee day-to-day operational delivery of all youth programmes, ensuring smooth running of activities and services.
● Collaborate with the Engagement, Communities and Culture Manager to monitor programme attendance, engagement levels, and participant outcomes, implementing strategies to maximise positive impact.
● Collaborate with the Programme Development Manager to ensure all programmes operate within approved budgets, monitoring expenditure and resource utilisation.
● Coordinate programme scheduling, space allocation, and resource distribution to maximise efficiency and participant experience.
● Implement risk management procedures for all programme activities, always ensuring health and safety compliance.
● Collaborate with the Programme Development Manager to oversee marketing and recruitment activities for programmes, working with relevant teams to ensure optimal participation levels.
Safeguarding and Compliance
● Ensure that full compliance with safeguarding policies and procedures are adhered to.
● Implement comprehensive safeguarding training for all team members, maintaining records and ensuring regular updates.
● Manage safeguarding incidents and concerns. In the absence of the Designated Safeguarding Leads liaise with external agencies including social services, police, and other statutory bodies.
● Monitor and maintain health and safety standards across all programme areas, conducting regular risk assessments and safety audits.
● Ensure compliance with all relevant legislation, including data protection, health and safety, and equality requirements.
Data Management and Reporting
● Oversee collection, analysis, and reporting of programme data, ensuring accuracy and compliance with funder requirements.
● Contribute to the preparation of regular reports for leadership team, funders, and external stakeholders on programme performance and quality indicators.
● Maintain comprehensive records of all programme activities, participant outcomes, and quality assurance measures.
● Implement feedback mechanisms for participants, parents, and stakeholders, using insights to drive continuous improvement.
Partnership and Stakeholder Management
● Develop and maintain relationships with local schools, community organisations, and partner agencies.
● Represent the organisation at multi-agency meetings and sector networks, promoting collaborative approaches to youth work, as required.
● Coordinate with external providers delivering services within AYP premises, ensuring quality standards are maintained.
● Build positive relationships with parents and carers, maintaining regular communication about programme delivery and young people's progress.
GENERAL RESPONSIBILITIES
· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues.
· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary.
· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
· Adhere to all The Avenues’ policies and procedures.
· Stay abreast of policy and developments in youth work locally and nationally
· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.
· Undertake any other duties as may be reasonably required within the scope of the role.
Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service members and funders needs change. Consequently, The Avenues will revise this Job Description as required in consultation with post holders.
ABOUT YOU
● A Level 3 or above Youth Work Qualification is desirable, or experience equivalent.
● Minimum 3 years frontline youth work experience with 8-19 year olds
● Demonstrate significant project management experience.
● Strong people management skills
● Proven ability to design, oversee and implement a youth programme, and experience in leading and managing youth work activities.
● Strong analytical, organisational and communication skills, with a structured approach and ability to be flexibility.
● Experience managing budgets and members expectations.
● Proven track record in creating and building relationships with local partners to enhance a youth programme.
● Understanding and empathy of current issues young people face.
● Strong understanding and knowledge of safeguarding procedures and commitment to safeguarding
Personal qualities:
● Passion for youth work and belief in young people's potential
● Creative thinking balanced with evidence-based practice
● Resilience and flexibility in a dynamic environment
● Ability to work collaboratively and thrive as part of a team.
● A proactive approach, self-motivated and enthusiastic with high levels of initiative.
● A genuine passion for working with young people, with a strong empathy to the vision, mission and values of The Avenues.
The client requests no contact from agencies or media sales.
We are looking for a passionate and motivated individual to join our team as Technical Officer (Nature Positive), to support the work of our Business & Nature team including the development of corporate nature strategies, supply chain frameworks and landscape initiatives for nature.
This position presents an exceptional opportunity to work with leading global businesses and other stakeholders to translate nature ambition into practical on the ground impact. You will get involved in wide ranging projects and activities, across different geographies and sectors including mining, renewable energy, food and agriculture, and tourism. You will be presented with opportunities to grow your knowledge and experience of the business and nature field through the practical application of fast evolving frameworks, models and concepts.
A collaborative and dynamic team player, you will have an excellent skillset in research and analysis, written and verbal communication, and relationship building. You will have a good understanding of the international landscape for business and nature, the role of the private sector in halting and reversing nature loss, and the interconnections between nature and wider sustainability issues.
In return we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre and a host of cafés and restaurants.
Please visit our website and download the job application pack for further details on how to apply.
The closing date for applications is Sunday, 31 August 2025. Interviews are likely to take place during week commencing Monday, 08 September 2025.
This role is not eligible for sponsorship of a Skilled Worker Visa.
The client requests no contact from agencies or media sales.
We are searching for an enthusiastic Account Executive to work within our small but driven team.
The Business Support team plays a key role in the charity, as our work with employers, helping them improve their frameworks and cultures, also creates safer work environments for whistleblowers, and supports our whole operation financially.
The role is varied and will help you enhance your negotiation, persuasion, organisation and creative skills. The vacancy would suit individuals who have some sales experience, and want to develop and enhance this, applying this experience in an environment that has a societal impact. It may also suit a graduate looking to work in a unique business development setting. Crucially, we are looking for self-starters who use their initiative to contribute great ideas and succeed with their sales.
Purpose:
You will generate income for the charity by identifying and securing new business, and maintain strong relationships with existing members and clients in order to explore further business opportunities with them.
The role will be selling Protect’s training, consultancy and membership services to employers who want to strive towards positive speak-up cultures.
Key responsibilities:
- Creating and converting a pipeline of potential members and other clients, in order to hit sales target and achieve KPIs
- Selling the charity’s services to inbound enquiries, resulting from marketing activity by the charity (eg webinars, SEO, social media and conferences)
- Enhancing the client relationship with existing clients through effective account management, and upselling services
- Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches
- Assist with business development projects and focuses including sector approaches, including round tables, breakfast briefings)
- Being a positive ambassador for the charity at national exhibitions, events and conferences
Required Experience & Skills
· Willingness to learn
· Passionate about excellent client service
· Ability to manage a varied workload with competing demands
· Commercially aware with good business acumen and financial awareness
· Excellent communication and interpersonal skills
The client requests no contact from agencies or media sales.
CEO (Chief Executive Officer)
Watford & Three Rivers Trust is seeking to appoint a new CEO to help steer the organisation through the next stage of its life.
Watford & Three Rivers Trust (W3RT) is a well-established infrastructure charity that works to strengthen community resilience and wellbeing across South West Hertfordshire.
Founded in 1974, W3RT partners with the voluntary, statutory, and business sectors to deliver essential services, provide sector support, and develop strategic initiatives that improve lives and build social capital.
Our CEO will:
· have great knowledge of the local voluntary sector
· understand the world of local commissioning
· possess a wide range of technical and business skills
· be committed to partnership working
· have a passion for community action
· be a great communicator
· be a great leader able to motivate and inspire
· have a clear moral focus
For the full person specification, please see the attachments (CEO job package) below.
Benefits:
- Enhanced sick leave
- Enhanced holiday allowance (25 days annual leave, additional day off following Boxing day + Bank Holidays)
- Flexible working arrangements
- Pension
- Employee Assistance Programme (EAP)
# CEO # Chief Executive Officer # Chief Executive
The client requests no contact from agencies or media sales.
Head of Corporate Governance
£50,718 - £53,387 (plus London weighing if applicable)
Location - Home based with some travel needed
Interviews to be held 27th-28th August.
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We believe that all adults, regardless of their situation, should have access to education.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Head of Corporate Governance, you will ensure ongoing monitoring of governance effectiveness and continuous improvement, and the efficient and effective administration of governance process, including trustee and committee member recruitment and onboarding, tracking appointment terms, and annual skills audits. Together with other members of the corporate governance team, you will provide support to WEA’s local advisory panel volunteers, who provide important local insight and input to governance decision-making.
Reporting to the Director of Governance & Purpose the successful candidate will work closely with the Director of Governance & Purpose (Company Secretary) to support the Chair of the Board of Trustees and the Chairs of committees with advice and support on standards of good governance, and compliance. Developing and implementing systems that will enhance the effectiveness of governance regionally and nationally and promote positive corporate behaviour across the Association.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch via our website. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interagency work
· Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.
· Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.
· Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.
· Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met.
· Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
· Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer.
· Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.
· Be flexible and willing to work in all types of environments.
Case management
· Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.
· Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.
· Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service.
· Attend monthly case management meeting with the Service Manager .
· Attend clinical supervision.
· Take appropriate steps to protect where there is an imminent risk to another person.
Recording and administration
· Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements.
· To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.
· Weekly maintenance and accurate and secure audit trail of all relevant communication.
· Comply with the data protection and information sharing protocols that Drive has agreed to.
Direct work with service users
· Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project
· Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour
· Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.
· To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others
· Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs.
· Develop strategies that will disrupt the continued risk posed by service users
· Undertake assessment of risk, needs and attitudes to inform the individual
service user’s intervention plan
· Ensure that risk assessment and risk management procedures are followed at all times.
· Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families.
· Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual.
· The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children.
General
· Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.
· Represent the service at local events; deliver training and presentations as required.
· Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.
· Be confident to evidence reflective practice in all aspects of work, sharing learning and
· Be committed to reviewing individual and team practice and undertake regular training.
· Act with integrity and respect when interacting with service users, employees, agencies and individuals.
· Competent in defensible decision making, recording and being held accountable
· Show initiative in tackling issues within the service and in relation to other agencies.
· Act as a champion for the implementation of the pilot programme in your area
· Hold a full driving license, have access to a car and be able to travel across the pilot area as required.
· Partake in evening and weekend work as required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London (office presence required on Wednesdays)
Contract Type: Temporary (August–October 2025)
Hours: 15–20 hours per week (flexible working hours available)
Pay: £14.50 per hour plus holiday pay
About the Role
We’re seeking a proactive and detail-oriented Fundraising Assistant to provide temporary administrative support to a busy development team. This role is ideal for someone with strong organisational skills and a passion for supporting impactful work.
You’ll play a key role in supporting donor stewardship, coordinating logistics for meetings and events, and maintaining accurate records across fundraising systems. The position offers flexibility in working hours, with a requirement to be in the office on Wednesdays.
Key Responsibilities
- Provide admin support for donor meetings, including travel bookings, briefings, and CRM updates
- Assist with donation processing, including gift receipts and thank-you letters
- Support planning and logistics for an upcoming international donor visit
- Reconcile online giving reports with internal records and update CRM systems
- Update fundraising collateral and assist with proofreading
- Respond to donor queries professionally and promptly
- Ensure compliance with data management and due diligence procedures
- Perform other administrative tasks as needed
What We’re Looking For
Skills & Experience:
- Excellent verbal and written communication
- Strong organisational skills and ability to manage multiple priorities
- Experience with CRM systems (e.g., Salesforce) – desirable
- Knowledge of the education or not-for-profit sector – desirable
Competencies:
- High attention to detail
- Initiative and ability to work independently and as part of a team
- Professional and warm communication style
- Sympathetic to social impact and equity-focused work
CVs will be reviewed on a rolling basis.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Are you a digital delivery expert looking to make your mark on one of the UK’s largest health charities?
About the role
As a Technology Delivery Manager, supporting the work of our Technology Enabling Functions Portfolio, you’ll be responsible for coordinating and overseeing the delivery of capability and services on our Workday (BHF’s HR system) product roadmap. Ensuring compliance with company policies, you’ll also make sure teams operate efficiently by coordinating resources, managing workflows, and maintaining delivery momentum to achieve BHF’s strategic goals.
As part of our Technology department you’ll play an integral role for BHF, helping to deliver our overall organisational strategy, which is to support research and innovation and to help people affected by heart and circulatory disease.
About you
As our ideal candidate, you’ll have:
- An understanding of Agile and Scrum methodologies, with applied knowledge of frameworks such as Scrum or Kanban.
- Previous project management experience and a thorough understanding of various project management methodologies including Waterfall, Agile, and Lean techniques.
- Excellent communication and stakeholder management skills, able to effectively convey project status, risks, and goals to clients and executives.
- Knowledge of development processes, DevOps, or cloud technologies.
Able to handle blockers and adjust plans when needed, you’ll be able to translate user requirements into technical solutions, balance multiple priorities, manage ambiguity, and deliver results on time and within budget.
You’ll also have strong stakeholder management experience, matched by previous experience of working collaboratively with multidisciplinary teams.
Our work is fundamental to the health of the nation with an impact globally, so we require a world-class Technology team. If you have the skills and experience, we're looking for, then we want to hear from you!
Working arrangements
Please note, this is a 12-month fixed term contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
How to apply
It’s quick and easy to apply for a role at BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us
Our vision is a world free from the fear of heart and circulatory diseases.

Department: NUS UK
Contract type: Permanent
Hours: 35.00
Salary: £41,802
Do you want to make change in the world?
Do you like to be creatively and intellectually challenged?
Do you love working with students, apprentices and young people?
Do you see education as a transformative force for individuals and society?
If you answered ‘Yes!’ then we’d love to hear from you.
Who we are
We’re one of the world’s largest student movements. Together with our 450 member students’ unions and 7 million students and apprentices, NUS are fighting to make education, and the world, better. We believe that education should be accessible and enjoyable for all – and our community of students, educators, activists and advocates are determined to make it happen.
Who you are
We’re looking for someone who is passionate about social justice and skilled in shaping national narratives. You’ll be an experienced UK Press Manager ready to lead our press and media engagement to ensure students' voices are heard across the country. In this exciting and influential role, you’ll act as our lead contact for journalists and media professionals, driving coverage of our campaigns and influencing work. You’ll craft compelling press materials, manage media enquiries, support our elected student leaders, and develop bold strategies to expand our reach and impact.
We’re looking for someone with a strong track record of securing media coverage, building relationships with press, and delivering communications that drive change. You should thrive in a fast-paced, political environment and be committed to equity, inclusion, and student-led activism.
Why apply?
In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and a great benefits package:
- 27 days holiday (increasing with service)
- Flexible working opportunities from day one
- Enhanced maternity, paternity, shared parental, adoption and sick pay
- Employee wellbeing support
- Paid Volunteering Days
- Other Benefits available: Company Pension Scheme, Free Flu vaccinations, Free Eye Test vouchers, Employee Assistance Scheme, Cycle to Work Scheme, discounts, Childcare Allowance, Health Cash Plan
We see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception and we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the non-profit sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
This is a full-time permanent post based at either our London or Stockport office, with options for flexible and hybrid working, or homebased within the UK.
Closing date for applications: Monday 18th August 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Thursday 28th August 2025
REF-222915
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
SOS Rape Crisis (SOSRC) is an independent specialist sexual violence charity providing support for adults (regardless of gender), young people and children who have experienced sexual violence and/or child sexual abuse, in Southend, Castle Point and Rochford.
We are part of Synergy Essex, a partnership of three Rape Crisis Centres (SOSRC, SERICC and CARA), funded by the Office for the Police, Fire and Crime Commissioner for Essex to provide a countywide ISVA service.
The Opportunity
This is an opportunity to join a dedicated team providing vital support to survivors of sexual violence and abuse. As a Navigator Project Worker, you will be the first point of contact for individuals accessing Southend-on-Sea Rape Crisis services. You will offer compassionate, trauma-informed, and needs led support, helping survivors feel heard and understood from the outset. Through careful assessment and informed referrals, you’ll play a key role in connecting survivors with the most appropriate services.
Key Responsibilities
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Provide a professional and empathic first point of contact for survivors of sexual violence and/or abuse.
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Offer one-off emotional and practical support, and provide information, signposting and onward referrals.
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Complete initial assessments to identify their needs and most appropriate next steps.
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Keep accurate, timely and confidential records on the case management system.
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Work in partnership with SOSRC colleagues including the Counselling and ISVA Teams.
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Attend team meetings, one-to-ones, clinical supervision, line management and other meetings as required.
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Maintain confidentiality and adhere to data protection legislation and guidelines.
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Contribute to monitoring and evaluation and meet administrative requirements.
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Work in accordance with all SOSRC policies and procedures.
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Attend regular training and maintain a good working knowledge of sexual violence and its impact.
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Promote a trauma-informed and survivor-centred approach in all aspects of the role.
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Actively contribute to the delivery of a safe, effective and high-quality service.
About You
Essential Skills and Experience:
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Experience of delivering support and/or information to vulnerable people.
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Experience of working in a voluntary organisation, public sector or health and social care setting.
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Experience of maintaining accurate and confidential records.
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Knowledge and understanding of safeguarding and risk management.
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Excellent communication skills.
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Understanding of trauma-informed practice.
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Ability to work on own initiative.
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Proficiency in IT including Microsoft Office and online systems.
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Commitment to working within an anti-discriminatory and anti-oppressive framework.
Desirable:
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Experience of working with people affected by sexual violence or other forms of trauma.
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Experience of working in partnership with other services.
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Experience of monitoring and evaluation.
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Understanding of sexual violence and its impact.
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Knowledge of the criminal justice system and statutory services.
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Driving licence and access to a vehicle.
Additional Information
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Salary: £28,624 per annum (pro-rata)
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Hours: 30 hours per week
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Contract: Fixed term
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Start Date: August 2025
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Location: Southend-based, with travel across Mid, South and West Essex
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Leave: 28 days annual leave plus additional gift days over the Christmas period
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Charity No: 1194207
Join Us
SOSRC is committed to ensuring equity, diversity and inclusion within the organisation and we actively encourage applications from all backgrounds and communities.
If you meet even some of the criteria, we would strongly encourage you to apply. We value the skills and experiences you may bring and welcome applicants from underrepresented groups and those with lived experience.
Please refer to the job description and person specification attached to this post for full details.
Supporting survivors of sexual violence with specialist, trauma-informed care, advocacy, and empowerment across Southend and South East Essex.
The client requests no contact from agencies or media sales.
This is an excellent opportunity for someone with strong communication and organisational skills, who enjoys delivering high-quality service and working in a structured yet people-focused environment.
Key Highlights
- Fixed-term contract until December 2025
- Central London location (Holborn)
- Flexible hybrid working (1 day per week in the office)
- Supportive, encouraging team environment
- Manager who champions personal growth and wellbeing
- Respond to candidate enquiries by phone, email and occasionally in person
- Process applications and payments, ensuring eligibility criteria are met
- Send candidate admission notices, results, and certificates
- Maintain accurate records in the organisation’s CRM system
- Update candidate information on the organisation’s website
- Support wider administrative duties as part of a team
- A good general education including English and Maths (or equivalent experience)
- Experience in a customer service or administrative environment
- Strong written and verbal communication skills
- Detail-oriented and able to manage multiple priorities to deadlines
- Comfortable working in a fast-paced and changing environment
- Positive, collaborative and proactive in approach
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Ashraya Team supporting male victims in London, working 18.75hrs hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Service Delivery Assistant you will be:
- Supporting the Domestic Abuse Service Manager to provide a high quality and responsive administrative function for the Ashraya male victims service
- Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties
- Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines
- Liaising with referring agencies to improve referral information and the referral process for victims
- Updating and maintaining computerised data bases, case management systems and records
- Working with sensitive, confidential and secure data
- Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings
You will need:
- Effective verbal/written communication and numerical skills.
- Experience of working in an administrative role and undertaking a variety of administrative duties.
- Experience of working in a client focused service area or setting.
- Experience of providing general office support to a team of professionals.
- Experience of working and adhering to policies, processes and procedures.
- Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Good understanding and knowledge of office systems and business support functions.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
- A team player with a flexible working approach.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnerships Manager
Reports to: Senior Partnerships Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester, Birmingham or Glasgow
Salary: £33,000 - £39,000 for London, £31,000 - £37,000 for other locations
Hours: 5 days per week (37.5 hours), open to flexible working arrangements
Contract: Permanent
Overall purpose
This is an exciting opportunity to play a key role in the national development and delivery of our relationships with the private sector to maximise income and impact to support refugees into meaningful employment.
The main purpose of the Partnerships Manager role is to deliver first-class account management and development of corporate partnerships to drive Breaking Barriers mission.
Working closely with Senior Partnerships Managers, Head of Corporate Partnerships, and members of the Income & Engagement and Services Directorates, you will be responsible for launching, retaining and developing a portfolio of partnerships ensuring we deepen and strengthen relationships whilst identifying opportunities for growth.
You will play your part in delivering and developing strategic relationships to bring value to our refugee clients and our employment and education programmes.
The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Wednesday 03 September. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
ImpactEd Consulting is acting as recruitment advisor to the Fair Education Alliance on this appointment.
The Regional Collaboration Officer is the second role in our expanding regional team, supporting our neighbourhood to national strategy. You’ll report to our new Director of Regional Collaboration, providing essential coordination to enable cross-sector collaboration in and between Combined Authorities.
Key responsibilities include coordinating meetings and events with local leaders and partners; managing schedules, budgets and documentation; providing on-the-ground support for regional initiatives; and keeping communication clear and consistent across all stakeholders. You will help to ensure our regional collaboration work is well-planned, well-resourced and on track to deliver meaningful impact for children and young people.
This is an exciting opportunity to play a pivotal role in shaping how our new strategy comes to life in communities across the country. You will be at the centre of building trusted relationships, joining up efforts across sectors, and making sure the practical foundations are in place for ambitious, long-term change.
Key dates
- Applications close: 5pm Fri 15 August
- First round interviews: Tuesday 2 September (online)
- Final round interviews: Monday 8 September (in person at the Fair Education Alliance office in London)
- Start date: October 2025 (to be agreed with the successful candidate)
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
Does your extensive experience of delivering anti-racism, equity and inclusion (AREI) strategies within a complex organisational structure include having collaborated and co-produced solutions with a wide range of stakeholders? Then join Shelter as Head of Equity, Inclusion and Anti-Racism and you could soon be playing a pivotal role within our Equity, Inclusion and Culture Directorate.
About the role
This is a hands-on, practical role for someone who can hit the ground running. You’ll be leading the design and delivery of Anti-Racism, Equity and Inclusion (AREI) plans that turn vision into reality — working across directorates to embed change where it matters most.
You’ll work closely with Directors, HR, and a range of stakeholders to build and deliver programmes that support Shelter’s strategic aims. That means helping teams shift from intention to action — shaping and delivering interventions that have a real, measurable impact. From advising on best practice, facilitating workshops and training, to reporting on progress and helping the organisation stay accountable — this is a role with reach and purpose.
Role specifics
An excellent leader and project manager, your career to date will need to include extensive experience of mobilising teams to support the development of measurable initiatives to drive and embed cultural change and inclusion within an organisation. We’ll particularly be looking for a pragmatic and proactive approach, with a history of co-designing and delivering Equity and Inclusion (E&I) initiatives that resonated with an organisation’s core values and were pivotal for driving forward their ambitious goals. A flair for turning concepts into actionable plans is essential too, as are strong communication and presentation skills and the ability to influence and collaborate across all levels of an organisation. In short, you’re a strategic thinker with a values centred approach, E&I expertise and proven experience of leading and managing others. You are a confident leader and experienced project manager, with a solid track record of driving cultural and organisational change. You know what it takes to co-design and deliver initiatives that are grounded in an organisation’s values and relevant to its people.
You bring a practical, collaborative approach — and you’re not afraid to challenge, ask the right questions, and get things moving. You’ve led or supported measurable EDI or anti-racism work before, and you understand how to turn strategy into action. You will take a structured yet flexible planning approach, ensuring delivery stays focused while adapting to the realities of a fast-paced environment.
Crucially, you are someone who brings people with you. You can engage and influence at all levels, communicate clearly, and translate complex ideas into achievable plans. You are values-led, focused on impact, and ready to help push this agenda forward in a meaningful way.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Equity, Inclusion and Culture (EIC) Directorate was created in 2021 to look at the future with an equity lens across Shelter and Shelter Scotland as a core part of our strategic aims. It combines critical enabling functions to achieve this: a defined anti-racism, equity and inclusion programme, effective internal communications and engagement, dedicated lived experience activity, innovative learning, and quality volunteering.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.