Communications jobs in norfolk, east of england

Role summary

The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.

Terms and conditions

Salary: £21,064.54 pro rata (£29,489.77 FTE)  

Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.

Location: The Minster Centre, Queens Park, NW6 6RD

Contract: Part time, permanent

Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service

Annual leave: 33 days (including bank holidays) 

Responsible for: Receptionists

Reports to: Facilities and Membership Manager

How to apply

Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.

We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.

To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.

If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.

Background

The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.

The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.

Job summary

The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.

Duties and responsibilities

Oversee and manage the Reception Team

• Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.

General management of Reception

• Receive and welcome visitors.
• Co-ordinate access to the building, opening and closing of the building.
• Respond appropriately to emergencies.
• Order stationary and other supplies as requested.
• Manage petty cash.
• Keep the reception area tidy.
• Ensure there are adequate supplies of daily refreshments and organise catering for specific events.

Event and training support

• Set up for events and assist with special or evening events when requested.
• Organise and keep track of First Aid and Fire Marshal trainings.

Administration

• Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
• Deal with room booking enquiries and bookings for events.
• Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
• Undertake data entry tasks, or similar, in quiet periods.
• Deal with customer queries or complaints politely and positively.

Facilities

• Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
• Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
• Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
• Undertake small repairs of damaged equipment or fixings.

IT support

• Field/triage general IT Support emails with the IT Team.
• Diagnose and resolve equipment issues on site.
• Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
• Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
• Manage tutor Zoom accounts.
• Schedule Zoom sessions.

Student support and progression 

• Ensure that students are enrolled on courses and set up on systems accurately.
• Manage the re-enrolment process between academic years. 
• Oversee the recording of student progression. 
• Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information. 

This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.

The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.

About this role

This role is 20 hours per week, worked part-time over 5 days Monday-Friday. Suggested working times are 10am-2pm however this can be flexible for the right candidate. The part-time salary for this role is £16,250 (£26,000 FTE for organisation 32 hours working week).

The successful candidate will be required to undertake a range of office management and administrative duties to support Causeway’s housing and support functions. You will deal with ad hoc queries and be the first point of contact for external queries, and act as an everyday presence in Causeway’s office to support with office-based team members, visitors, contractors, and cover basic in-house IT support.

Our Organisation

Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

Are you an experienced fundraiser, with a track-record of securing high-value strategic gifts, developing relationships, and a desire to end homelessness?

This post can be offered as Full Time (37.5 hours per week), or Part Time (30 hours per week over 4 days).  

We are looking for a Senior Trust and Grants Fundraiser to join the St Mungo’s Trusts and Grants fundraising team, playing a key role in helping raise vital funds for services that support people experiencing and recovering from homelessness to rebuild their lives.

In the role of Senior Trust and Grants Fundraiser you will work closely with a team of four other trust fundraisers. You will play a key role in helping to meet our income target of circa £1.5m in 2025-26 and producing high quality written proposals and reports that reflect the impact of philanthropic support on the people we work with. Other key responsibilities will include:

• Identifying, building and nurturing relationships with prospective charitable trusts and foundations, as well as cultivating relationships with an existing portfolio of funders, securing high-value 5-6 figure gifts from trusts.
• Crafting compelling, tailored funding applications that are aligned with trust interests and giving potential, as well as St Mungo’s mission.
• Reporting on donation impact through written updates and service visits, and collaborating with internal teams.
• Providing line management and support to a Trust Fundraising Officer.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This will include Tuesdays and one other day per week of your choosing. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for an experienced trust fundraiser with excellent communication skills, who can build relationships with funders and with colleagues from across the organisation.

• Your strong writing skills will enable you to craft compelling, effective funding proposals and reports that convey the incredible impact that philanthropic support has on the people St Mungo’s supports.
• You will have a proactive approach and demonstrate your organisation and prioritisation skills, with the ability to think and work strategically, and enjoy working collaboratively as part of a team.
• Previous line management experience is not necessary, but you will ideally have experience of informally supporting and motivating others and willingness to develop line management skills.  

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement.

Closing date: 10am on 28 August 2025

Interview and assessments on: week commencing 8 September 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefit

The Big House (TBH) is seeking a Business Development Manager to drive income generation through sales of The Big House’s corporate training offer, The Big House Means Business (TBHMB). The ideal candidate is a dynamic sales person who is highly organised and has a talent for nurturing  long-term client relationships. This role will work closely with the Head of Strategic Partnerships to develop our existing TBHMB business strategy which focuses on selling workshops to sectors of strategic importance for TBH; the social care sector, criminal justice sector and national, local government departments and corporate partners. The successful candidate will be passionate about the work of TBH and motivated by generating social impact.

About Us

SOSRC (SOS Rape Crisis) works with survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. SOSRC provides service across Southend, Castle Point and Rochford. SOSRC is a registered charity working with adults of all genders, young people and children. 

We are part of Synergy Essex, a partnership of three Rape Crisis Centres (SOSRC, SERICC and CARA), funded by the Office for the Police, Fire and Crime Commissioner for Essex to provide a countywide ISVA service.

The Opportunity

We are seeking a dedicated Adult and Young Person Sexual Violence Therapist (sessional) to join our multi-disciplinary team. In this role, you will provide specialist counselling support to adults and young people who have experienced rape, sexual violence, or sexual abuse. You will uphold professionalism and deliver trauma-informed, empowering therapeutic support.

Key Responsibilities

• Deliver counselling and emotional support services from a Feminist perspective, upholding the Rape Crisis ethos and values.

• Provide one-to-one counselling, maintaining a caseload of 10-25 clients per week (minimum 10).

• Conduct assessments and complete regular risk assessments using the SAS (Safety and Support) Form.

• Maintain accurate and confidential records in line with SOSRC policies and GDPR.

• Keep up to date with relevant legislation, policies, and best practices.

• Work flexible hours, including some evenings, and across various locations in Southend, Castle Point, and Rochford as needed.

• Participate in training and contribute to the wider counselling team within The Synergy Essex Partnership.

• Adhere fully to all organisational policies and safeguarding procedures.

• Report to the Clinical Manager or CEO and undertake other related duties as required.

About You

Essential Skills and Experience

• Diploma in Counselling or equivalent, with a minimum of 400 counselling hours.

• Experience working therapeutically with adults and young people.

• Experience of supporting people with mental health issues and psychological or behavioural problems.

• A strong understanding of feminism and gender-based violence.

• Knowledge of safeguarding policies and procedures for children and vulnerable adults.

• Ability and willingness to work remotely, as a lone worker, and across multiple locations.

• Flexible availability including some evening work.

• Proven ability to manage your own workload, prioritise effectively, and work independently.

• Commitment to maintaining confidentiality and accurate record-keeping.

• Strong interpersonal, written, and oral communication skills.

• Proficient in Microsoft Office and database management.

• A professional, flexible, and non-judgemental approach.

• Commitment to SOSRC’s ethos and mission.

• Membership of BACP or UKCP.

• Full UK Driving License.

Desirable

• Experience working specifically in the field of sexual violence.

• Experience liaising with multiple agencies.

• Experience conducting client assessments.

• Experience with crisis intervention.

• Experience facilitating support groups and providing telephone or video support.

• An understanding of social injustice and discrimination with a commitment to countering these.

Additional Information

• Salary: Paid sessional hours at £30 per hour.

• Hours: Caseload of 10-25 clients per week (minimum 10).

• Place of work: Flexible between SOSRC office in Southend and outreach across Southend, Castle Point, and Rochford.

• This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

• Start date: Inductions possible from August 2025

• Application deadline: 19th August 2025

• Interview dates: TBC

Join Us

If you are passionate about supporting survivors of sexual violence and committed to making a positive impact through empowering therapeutic work, we would love to hear from you. Join SOSRC and be part of a dedicated team making a real difference in our community.

Please refer to the job description and person specification attached to this post for full details.

Are you looking for a new short-term interim opportunity? Do you have experience managing complex grants? Are you available immediately or on a short notice period? If so please read on….

My client is a fast-growing not-for-profit organisation seeking an interim Grants Advisor to bolster their finance team on an initial 3-6 month temporary basis, with a strong opportunity to get extended or go permanent.

The main responsibilities of the interim Grants Advisor are:

• Lead on the development of grant management procedures.
• Provide financial guidance and advice on grant programs and funding opportunities.
• Managing internal stakeholders.
• Develop comprehensive grant proposals and ensure compliance procedures are followed correctly.

My client is looking for:

• Experience in financial management or grants administration.
• Knowledge of grant programs and financial regulations is essential.
• Strong analytical and communication skills.
• Previous experience in the Charity sector.

My client can offer a flexible approach to working, with 1 day a week going into the office based in central London and the rest working remotely. There is also a potential for this role to go permanent.

Applications are under constant review and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.

Project Manager, Policy Fellow

Terms: Part-time 4 days a week; fixed-term contract 24 months, with possibility of extension

Salary: £36,050-46,350

Location: Remote working, with the opportunity to work from co-working space if agreed and regular in-person team meetings.

Start Date: October 2025

Line Manager: Programme Manager, Risk Reduction Programme 

Please note that you must have the right to work in the UK. 

Closing Date: 12 September 2025.

Please note that, due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.

About BASIC

BASIC is an independent, non-profit think tank working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats, for generations to come.

For nearly 40 years, we have developed a global reputation for groundbreaking dialogue and incisive thought leadership to help states overcome complex strategic and political differences. 

We comprise an intellectually and culturally diverse team of expert-practitioners with wide-ranging areas of expertise, globally headquartered in London with presences in Berlin and Rome. We are recognised internationally for our inclusive and positive team culture.

We are proud to be an independent voice in policy debate, and we are transparent about our funders and funding ethics. We receive no core funding from any state.

Role Description

BASIC is seeking a motivated and dynamic Project Manager (Policy Fellow) to lead BASIC’s deliverables within our joint project with the Federation of the American Scientists (FAS): ‘From the Noise, the Signal’. 

The project investigates how emerging and disruptive technologies (EDTs) pose credible threats and disrupt traditional assumptions regarding relative military advantages and disadvantages. One such assumption is the traditional dominance of hiders over seekers in the military domain which appears to be increasingly challenged by a package of EDTs. These technologies operate across military domains, including: outer space and the upper atmosphere, air, ground, sea surface, undersea, and cyber. Research has, however, not yet fully assessed EDTs collective impacts on hider-seeker dynamics, at a time where technologies are advancing faster than policy.

This joint FAS-BASIC project addresses this gap in both the research literature and policy discourse through collaboration with an interdisciplinary community of scientific, technical, and OSINT experts, to build a higher-resolution picture of the technological readiness according to the open-source.

This high-impact role offers the opportunity to deliver the research and manage the part of the project that covers sea-based dimensions. The second phase will bring the project’s sea- and land-based dimensions together, and assess the overall strategic implications of these technological advances for nuclear stability.

The Project Manager is expected to have a solid understanding of global security, nuclear nuclear issues, and expertise in EDTs and nuclear weapons issues demonstrated through a record of relevant (policy) research. The successful candidate will have experience with convening and leading high level dialogues  and experience with project delivery. 

The successful candidate will manage and lead the project’s delivery across several outputs, working closely with FAS partners.

Day-to-Day Responsibilities

1. Project Delivery

Applicants will need to be able to demonstrate the ability to: 

• Deliver high quality desk-based research. 

• Manage the project’s critical path and risk register, implementing mitigation plans as required.

• Manage project timelines, budgets, and reporting requirements.

• Write high-quality, policy-relevant research reports, op-eds and briefings.

• Organise international roundtables, workshops and other events with track 1 and 2 participants.

• Manage relationships with stakeholders and build BASIC’s network and reputation.

• Independently represent BASIC at international meetings.

2. Fundraising

Applicants will need to be able to demonstrate the ability to:

• Develop a project, by independently and confidently scoping funding opportunities.

• Liaise with the Programme Manager on funding priorities and opportunities.

• Manage projects with minimal day-to-day manager input.

• Develop new and existing relationships with funders.

• Write and edit funding applications.

3. Communications

Applicants will need to be able to demonstrate the ability to:

• Collaborate with various stakeholders including international partners to build strong relationships.

• Facilitate dialogue and cooperation among diverse stakeholders.

• Promote our / their work confidently and internationally. 

• Confidently use online social media platforms, and if possible, press contacts.

4. Office support

Applicants will need to be able to support the running of the organisation and colleagues with a range of administrative tasks wherever required.

Role Requirements

Essential:  Educated to Master’s level – or demonstrate the equivalent in work experience

Essential:  7+ years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues.

Essential:  Passion and commitment to our organisational mission of promoting dialogue to advance global security.

Essential:  Familiarity with issues relating to strategic stability and emerging and disruptive technologies is essential.

Essential:  Demonstrated ability and track record in leading the creative development and delivery of policy projects in the UK or internationally, including budgeting and reporting

Essential:  Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function.

Essential:  Excellent analytical and methodological skills, and an organised approach to research.

Essential:  Well-developed interpersonal skills, including evidence of working successfully as part of a team.

Essential:  Strong track record of previous fundraising experience and success.

Essential:  Experience organising policy roundtables and workshops.

Essential:  Willingness to travel internationally when required.

Essential:  Strong organisational skills and an eye for detail.

Essential:  Good personal network in their research area.

Essential:  Previous line management experience.

Essential:  Education in science/technology is essential.

Desirable:  Formal project management qualification.

We are looking for a dynamic and people-focussed Finance Coordinator to take our organisation to the next phase: this is a fantastic opportunity to have a real impact at a fast-growing organisation. We have recently upgraded our finance systems to Xero and updated our processes: we now want to build on this success. The Finance Coordinator will prepare financial reports for the board and ensure compliance with financial regulations. They will work with our bookkeeper to ensure excellent day-to-day financial management. They will collaborate with our Project Leads, supporting them to set and manage budgets, report quarterly to the board, and ensure all project income and expenditure is recorded accurately in Xero. They will also use produce cashflow forecasts and scenarios using the Xero integration with Syft that Selce has implemented. They will also play a role in HR processes reviewing timesheets monthly and ensuring contracts are amended as staff roles evolve. This role is crucial in supporting the financial health and sustainability of our organisation.

Responsibilities:

Financial Reporting:

· Review financial data and prepare monthly and quarterly financial reports.

· Present financial reports with variance analysis and commentary for the board.

· Support with the preparation of annual accounts, working with Selce’s nominated accountants and the Board.

· Respond to any queries from Selce’s nominated accountants or from the Board.

· Maintain accurate cash flow forecasts for all areas of the business.

· Monitor and report on financial performance against budgets.

Financial Record Keeping:

· Work with and manage our book-keeper,

· Respond to queries from the book-keeper about how best to enter transactions

· Help the book-keeper to implement excellent record-keeping

· Ensure financial records are accurate and up-to-date.

· Ensure invoices, payments, and receipts are processed

· Ensure Accounts Payable & Accounts Receivable are managed

· Manage grants correctly allocating eligible costs against grants and supporting Project Leads to report to grant givers in accordance with terms of grant

· Manage the monthly Payroll process

Compliance and Risk Management:

· Understand and adhere to financial regulations and legislation

· Establish and maintain financial policies, controls, and procedures for Selce

· Seek out methods for minimising financial risk to Selce

· Stay up to date with technological advances and accounting software to be used for financial purposes

· Review VAT and file VAT returns

· Manage interest payments to shareholders in accordance with our rules

Support Functions:

· Assist in the development and implementation of financial policies and procedures.

· Provide financial support and advice and training to Project Leads ensuring compliance with financial regulation and our financial policies.

· Support the CEO and the Board in various financial tasks and projects.

· Track Selce’s financial performance and identify areas for potential improvement making best use of functionality within Xero or Syft for improved efficiency or effectiveness.

Skills & Experience:

Essential:

·Qualified Accountant: ACCA/ACA/CIMA or AAT level 4 part-qualified (who is working toward level 4 qualification)

· At least 2 years’ experience of working in a finance role

· Solid knowledge of financial and accounting procedures.

· Experience using financial software in particular Xero and Syft (or similar).

· Experience of using MS Excel including Pivot Tables & VLOOKUP

· Strong organisational and time-management skills

· Strong communication and interpersonal skills

· Ability to challenge and influence stakeholders

Desirable:

· Experience in the renewable energy sector.

· Experience with community-financed projects and community shares.

· Experience in a cooperative or member-led organization.

· Experience of Charities SORP (FRS 102)

Harris Hill is delighted to be working with a respected housing and support provider to recruit a Community Support Officer to support residents with complex needs.

Salary: £30,651.59

Location: Fulham base, with some travel

Contract: 1 year FTC

In this frontline role, you’ll help tenants sustain their independence, connect with their community, and access essential services. Acting as lead keyworker, you’ll coordinate support with external agencies, provide practical advice, and promote wellbeing.

Key responsibilities:

• Develop and review personalised support plans.
• Link residents with mental health, substance misuse, and other specialist services.
• Encourage community participation through activities and partnerships.
• Assist with housing matters, including benefits advice.
• Maintain accurate records in line with safeguarding and health and safety policies.

You’ll bring:

• Experience supporting vulnerable adults (e.g. homelessness, mental health, disability).
• Knowledge of supported housing and housing benefits.
• Strong communication and teamwork skills.
• A passion for promoting independence and dignity.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About Wembley Stadium Foundation 

We are a grant-making charity, using the power of Wembley Stadium to inspire, strengthen and connect communities through sport, movement, and the performing arts. Funded through income generated on event days, we aim to break down barriers to access by distributing funds to charities locally and nationally.

It's an exciting time to join the foundation, at the start of an ambitious new three-year strategy. We are looking for a highly organised, dedicated person to join our small, passionate team, and support us in empowering organisations to create impact across the nation. 

 Purpose of the Role

The Business Support Executive will provide vital administrative and operational support to ensure the effective day-to-day running of the Wembley Stadium Foundation (WSF). Working closely with the wider team, you will lead on diary coordination, meeting minutes, board logistics, and internal systems as well as supporting with events and grants administration — helping keep the charity well-organised and high-performing.

Key Responsibilities

Administrative & Executive Support

• Provide administrative support to the Executive Team, including coordinating internal and external meetings.
• Support the creation, proofreading, and formatting of key documents.
• Organise and maintain shared filing systems (e.g. SharePoint, Teams).
• Assist with financial administration, including supporting payroll, processing expenses, and maintaining accurate records of payments and invoices.

Board and Governance Logistics

• Schedule and coordinate Board and committee meetings.
• Prepare and circulate Board papers and meeting minutes and assist with tracking actions and deadlines from board meetings.
• Maintain up-to-date trustee contact records.

 Grants and Events Support

• Support administration and logistics for events hosted by the foundation, including key strategic and community events at the stadium. 
• Coordinate the Foundation’s Community Box, e.g scheduling bookings and liaising with guests, security and hospitality teams at the stadium. 
• Maintain accurate records and trackers for grants, procurement and partnerships, maintaining organised systems for storing information. 

 Office & Systems Coordination

• Take responsibility for office systems, supplies, and IT support. Act as the main point of contact for day-to-day queries relating to office systems, supplies, and IT support.
• Act as a helpful first point of contact for enquiries to the foundation. 
• Maintain central database for the foundation.

Person Specification

Essential

• Experience in an administrative, office coordination, or business support role.
• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities.
• Proficient in Microsoft Office 365 (Word, Excel, Outlook, Teams).
• Ability to manage multiple priorities calmly and efficiently.
• High levels of discretion, reliability, and attention to detail.
• A collaborative, can-do approach and willingness to support across the team.

Desirable

• Experience in a charity, grant maker, or non-profit.
• Familiarity with board or trustee support.
• Confidence with cloud-based filing systems (e.g. SharePoint) as well as experience using Xerox.
• Applicants must have the right to work in the UK and be able to obtain a clear DBS check.

·We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early applications are strongly encouraged.

We know that applying for jobs is daunting. We’re committed to building an inclusive team and if this role excites you, but you don’t meet all the requirements, we encourage you to apply anyway. 

​

 

We have an exciting opportunity for a Personal Assistant to join our Private Office team and support our three National Officers: the National President, the National Chair and the National Vice Chair.

As Personal Assistant (PA) to the National Officers, you’ll be responsible for delivering first-class executive support, managing complex schedules, coordinating high-level meetings and ensuring the smooth day-to-day running of the National Officers office within the Private Office team.

You will manage significant internal and external relationships and work closely with our Head of Private Office, Chief of Staff, Governance team and other PAs across RBL to provide coordinated and consistent support. This role will truly see you at the heart of the action, helping to drive success through your exceptional organisational skills and proactive support.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Private Office, key responsibilities will include:

- Proactively manage the diary of the three National Officers - all appointments, meetings, and events are scheduled efficiently and in a timely manner
- Draft, review, and manage correspondence on behalf of the National Officers, ensuring a high standard of professionalism and accuracy
- Take minutes at relevant meetings, capturing key action points and following up on actions
- Arrange travel and accommodation for the National Officers as required, ensuring the details are thoroughly planned and confirmed in advance
- Undertake research tasks for the National Officers, gathering detailed information, presenting supporting facts, figures, and recommendations for implementation

You will bring extensive experience supporting to senior management level and have outstanding communication skills, able to confidently communicate and engage with a range of stakeholders. Your ability to work at pace while supporting senior leaders will be second to none and you will have highly effective planning and organisational skills. Experience working in a similar organisation advantageous, though not essential. Most importantly you will have a passion for your work and will be eager to utilise that to support the work of RBL.

 You will be contracted to our London, Haig House Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

 Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £78,488.17 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.

UNISON is seeking a Human Resources Officer to work within the Human Resources and Staff Development team. This will be part of a job share, so we are looking for a job share partner.

About this job

The role of the Human Resource Officer is integral in progressing UNISON’s people management and wide HR strategic agenda. It will provide professional human resource and employee relations advice and support to UNISON’s managers on key areas such as case management, staff movement and recruitment, absence management and Occupational Health referrals, and general people matters.

The role will be responsible in providing support to managers in addressing performance, harassment, grievance and disciplinary matters effectively in line with current employment law, while also ensuring that staffing budgets are managed and maintained within the financial guidelines.

The successful person will have the ability to problem solve with a proactive approach to finding solutions and have the ability to advise and communicate effectively. They will have experience of operating in an environment where there is an active trade union representative and negotiate and consult on day to day issues.

About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

UNISON’s HR team are looking for an HR Operations Manager to lead a key administration team and project that will create an HR Shared Service function. This isn’t just about systems, it’s about improving internal and external customer experiences, and streamlining processes for long-term impact.

About this job

You’ll lead a full redesign of our in-house administration practices and workflows, including implementing a Shared Service technology solution to deliver an improved customer experience and internal processes. Managing a small team of administrators and collaborating with other key HR stakeholders, sound leadership and communication skills will be key to success.

Your focus will include:

• End to end review of all HR administrative processes across all stages of the employee lifecycle, including recruitment and onboarding.
• Implementation of an HR help desk technology solution / HR service management system.
• Streamlining administration to support better, faster and more focused SLA’s.
• Creating measurable data sets and reports to allow for practical solutions to be developed in line with organisational needs and trends.
• Collaborating with stakeholders to co-create lasting change.
• Developing clear, practical tools to assist with training others and creating self-service solutions.

This is both an operational and strategic role with hands-on delivery and real, evidencable impact.

About you

We’re looking for someone with strong HR process expertise, gained from a Shared Service environment. A collaborative mindset and experience driving change, you should be confident working with data, influencing stakeholders, and navigating complexity with a practical, solution-focused approach.

You’ll bring:

• Proven experience leading and managing in an HR Shared Service function.
• A track record of improving processes and delivering change.
• Excellent stakeholder skills, especially with senior leaders, managers and union reps.
• The ability to use data to inform strategy.
• Knowledge of HR help desk technology solutions / HR service management systems.
• A values-led, adaptable and proactive working style.
• Patience and adaptability to work within traditional or evolving structures, and an understanding that change often involves many voices and perspectives.
• Experience working with trade union representatives, ideally in a not-for-profit or similar environments (desirable).

A full job description and person specification can be found attached below.

About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.