Communications manager jobs in aylesbury vale, buckinghamshire
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community.
You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values.
This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow.
Core Responsibilities
1. Hosted Partner Onboarding and Development
- 
	Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems. 
- 
	Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities. 
- 
	Ensure all onboarding documentation, contracts, and systems are completed accurately. 
- 
	Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation. 
- 
	Track onboarding milestones and ensure timely transitions from application to full hosting. 
2. Hosted Partner Journey Development
- 
	Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal. 
- 
	Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services. 
- 
	Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values. 
- 
	Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows. 
3. Partner Communication and Engagement
- 
	Maintain consistent, high-quality communication with partners throughout the onboarding and early development process. 
- 
	Ensure partners have access to the right guidance, templates, and training resources. 
- 
	Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement. 
- 
	Contribute to the Project Hosting Bulletin and updates for new HPs. 
4. Documentation, SOPs, and Training
- 
	Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management. 
- 
	Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes. 
- 
	Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle. 
5. Risk Identification and Escalation
- 
	Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks. 
- 
	Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation 
- 
	Maintain accurate documentation of risk assessments and onboarding decisions. 
6. Collaboration and Service Improvement
- 
	Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs. 
- 
	Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems. 
- 
	Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience. 
7. Growth and Learning Areas (Development Focus)
- 
	Develop leadership in onboarding design and service improvement. 
- 
	Contribute to testing and adoption of HOSTHub features that enhance the HP journey. 
- 
	Support the Partnerships Circle in developing standardised partner support materials. 
Required Experience
- 
	3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment. 
- 
	Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners. 
- 
	Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts. 
- 
	2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data. 
- 
	Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically. 
- 
	Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency. 
- 
	Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences. 
- 
	Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously. 
- 
	Experience handling compliance checks, screening, or due diligence processes is highly desirable. 
- 
	Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills. 
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Coeliac UK is looking for a passionate and experienced Membership Manager to lead our membership services team and ensure every member receives an exceptional experience.
Job Title: Membership Manager
Contract Type: Permanent, Full-Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Services (SE 4) Circa £32,500
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 3rd November 2025 (early applications may be reviewed as received)
In this pivotal role, you will oversee the operational delivery of our membership scheme, driving acquisition, engagement, and retention to support the charity’s growth and impact. Working closely with the Director of Membership, Services and Volunteering, you will help shape and deliver a high-value membership programme that strengthens our community and supports our mission to ensure no life is limited by coeliac disease.
Key Responsibilities:
- Lead the membership services team to deliver excellent service, ensuring a high-quality experience for all members and stakeholders.
- Implement acquisition and retention strategies to grow membership and maximise engagement.
- Oversee the day-to-day operations of the membership journey, from onboarding and renewals to reactivation campaigns.
- Work collaboratively across teams to enhance member engagement through volunteering, mentoring, advocacy, and fundraising.
- Track and analyse member behaviour and key performance indicators to identify opportunities for continuous improvement.
- Ensure compliance with GDPR and maintain accurate, consistent communication across all member touchpoints.
About You:
We are looking for an organised and people-focused leader who thrives in a collaborative environment. The ideal candidate will have:
- Proven experience in delivering excellent service, ideally within a membership or customer engagement role.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent verbal and written communication, with strong analytical and project management abilities.
- A proactive approach, able to manage multiple priorities and deliver projects on time and within budget.
- Sound understanding of GDPR and data management practices.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing date: 3rd November 2025 (early applications may be reviewed as received)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Membership Engagement Manager, Member Services Manager, Retention Manager, or Community Engagement Manager.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a Volunteer Coordinator to join our team in Midlands and South Region. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for a Volunteer Coordinator to join our team covering the Midlands and South of England. Your role will require you to oversee and run the volunteer programme, including recruitment and training of volunteers to support the delivery of contracts. You will also be supporting the Operational Managers to coordinate and promote VoiceAbilitiy’s volunteer work in the area to meet the needs of the service and those that volunteer.
About you
Desirably you will have some experience of volunteering or, working with volunteers/ vulnerable people, or delivering advocacy. You will have a knowledge of advocacy in health, social care and other settings and an understanding of the issues affecting adult social care, disability, autism, and mental health service users.
You should also understand safeguarding in relation to volunteering and the people we work with and the social values of volunteering and volunteer projects.
How will you make a difference?
You will be responsible for ensuring that we select the best volunteers for our roles; ensuring that they receive appropriate training and development to ensure that we are delivering the service required by our clients.
You will help to develop appropriate volunteer opportunities to meet the needs of our volunteering service and support the Operations Manager to coordinate and promote VoiceAbility’s volunteering work in Scotland.
You will lead on recruitment, ensuring that safe recruitment practice and appropriate checks are adhered to. Matching prospective volunteers to appropriate opportunities for them to thrive in and facilitate group supervision and individual wellbeing checks.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 10am on Friday 14th November , however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Volunteer Coordinator.
We look forward to hearing from you.
This role requires someone proactive, organised and adaptable, who can balance strategic fundraising with hands-on operational delivery.
The Fundraising and Operations Manager will:
- 
	Work closely with the Executive Director on income generation and partnership development, working closely with colleagues across the Coalition. 
- 
	Support the operational delivery of the Coalition Secretariat, including financial administration, project management, and systems oversight 
- 
	Ensure that strong processes and compliance are in place, enabling the team to deliver impact and meet funder requirements. 
For the full job description and information on the pay package, benefits and more, please click on the Applied link.
The Climate Coalition is the UK's largest group of people dedicated to action against climate change.
 
                                
 
                    The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Programmes is a key role with significant scope to grow as the charity evolves. You’ll lead on the day-to-day delivery of our programmes, including our largest single programme, Maths Circles: a small-group-based maths enrichment programme engaging talented young mathematicians nationwide. You will coordinate a large community of volunteers as well as our in-house team of part-time and freelance staff to deliver an excellent experience for students, parents, tutors and partners.
You will need to be genuinely enthusiastic about using our CRM and Google Sheets to track progress and excited about martialling the charity’s data to communicate clearly with colleagues, partners and trustees. You will take ownership of programme reporting and KPIs, using insights to identify and implement delivery improvements and demonstrate impact.
You will communicate regularly with our diverse community – including speaking directly to young people and parents to resolve issues, recruiting and training education professionals and meeting with partners to organise and manage projects. Beyond programme delivery, you’ll play a crucial part in fundraising, communications, recruitment and planning and will occasionally deputise for the Foundation Director in representing the charity externally.
Key Responsibilities
- Lead the design, delivery and continuous improvement of programme operations
- Drive impact by setting, monitoring and reporting on KPIs (e.g. attendance, retention, satisfaction) whilst sharing insights with partners and funders
- Coordinate and support a team of part-time staff, freelancers and delivery contractors
- Lead communications with parents, students, tutors and external partners
- Act as Deputy Designated Safeguarding Lead (training provided)
- Support fundraising, charity development and strategic planning
- Support recruitment and onboarding of staff, volunteers and collaborators
- Contribute to newsletters, social media, and other communications content
You should apply if:
- You’re motivated to make a difference in the education sector
- You’re excited to work flexibly as a senior member of a small, growing team
- You’re a “builder” with the energy and impetus to make things happen
Essential criteria:
- Genuine enthusiasm using spreadsheets and other tools to track and demonstrate progress
- Excellent written and verbal communication skills with diverse audiences (young people, schools, partners, funders, etc.)
- Experience in education, youth work or the charity sector
- Experience building and managing projects independently
- Belief in the power of education to transform lives
- Right to live and work in the UK
Desirable criteria:
- Knowledge of safeguarding practice
- Experience in programme monitoring and evaluation
- Experience in fundraising or business development
Safeguarding
Tutorfair Foundation is committed to safeguarding and promoting the welfare of its staff, volunteers and the young people we support. All staff are expected to share this commitment. The successful candidate will be required to provide two satisfactory references and complete an Enhanced DBS check.
The client requests no contact from agencies or media sales.
We are recruiting for an Individual Giving Manager to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager will create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam) giving, lottery and raffle and other income streams associated with individual giving.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
About You
Reporting to the Head of Fundraising, the postholder will work closely with colleagues across the Income Generation and Marketing teams to deliver on a positive donor/ supporter experience with the aim of retention of current supporters for the long-term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of having a baby.
Information about the role:
For further information, please see the attached job description on our website.
Salary: £36,000 – £40,000 per annum
Hours: 35 hours per week
Location: Home Based with occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Fundraising and Engagement Manager
Post no: 652
Office base: Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £35,020 per annum
Hours: 37.0 hours per week, Monday to Friday
About the Role
This exciting Fundraising and Engagement Manager role will work with The Income Generation Manager, The Fundraising and Communications Team and the Senior Leadership teams to ensure that the delivery of Mind BLMK’s current and future offer of fundraising and engagement are effectively planned, developed, and implemented. As the Fundraising and Engagement Manager you will be responsible for supporting the growth of unrestricted income across individual and major donor as well as managing our corporate, and community fundraising.
In this role you will be responsible for ensuring the efficiency of fundraising and engagement activities incorporating culture for sustainability and growth for the organisation. You will create and deliver inspiring campaigns, optimise donor journeys, and ensure excellent supporter stewardship. The role includes responsibility for team leadership, with a focus on generating new income streams and maintaining compliance. You will have strong communication and data skills in helping drive the charity’s positive impact for Mind BLMK’s businesses and communities.
As the Fundraising and Engagement Manager you will support, develop and direct colleagues within the fundraising and engagement team leading on a range of activities and ensure that fundraising ideas and events are high profile and will generate funds. You will be able to reach fundraising targets and have a proven track record of tools used in fundraising such as Just Giving, legacy, Charity of the Year, media campaign and fundraising, face to face, corporate and strategic fundraising experience is also needed.
You will be proactive, work well on own and in team and have experience in delivering presentations and key messages to a range of audiences.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Friday 21st November 2025 
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in universal human values of Humanity, Solidarity, Community, Charity, and the Common Good, the Charity is growing its individual giving to increase impact nationwide. The team is now looking to appoint an Individual Giving Manager, and Prospectus is leading the search.
Individual Giving Manager
Full time, 35 hours per week
Home based (occasional travel to Leamington Spa Head Office)
£36,000-£40,000 per annum
The Individual Giving Manager will drive and deliver the Charity's ambitious fundraising strategy across all individual giving streams. You'll create, test, monitor and evaluate multi-channel appeals and campaigns; lead on Legacy and In-Memory programmes; and manage lottery, raffle, and associated products; building strong pipelines, journeys and propositions that inspire support for their mission.
Reporting to the Head of Fundraising and working closely with Income Generation and Marketing colleagues, you will champion an excellent donor experience; maximising retention and lifetime value while acquiring new supporters at sustainable ROI. You'll use data-led insights, segmentation and test-and-learn methods to optimise performance, ensure compliance and best practice, and embed robust reporting across the portfolio.
The successful candidate will bring demonstrable experience of delivering and growing individual giving, with a track record in audience segmentation, copy and creative development, journey mapping, and campaign evaluation. You'll be collaborative, values-driven, and comfortable working cross-functionally to deliver against income targets while safeguarding supporter care and brand integrity.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.
JOB TITLE:IT Operations Manager
LOCATION: Great Horwood, Buckinghamshire
SALARY: £33,000 - £36,000 p/a
JOB TYPE: Permanent, Full Time - 37.5 hours per week (Part-time applications considered)
REPORTS TO: Head of Finance and Resources
MAIN PURPOSE & SCOPE OF THE ROLE:
The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement.
WHAT YOU’LL DO:
Oversee and coordinate the charity’s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity’s digital capabilities under the Head of Departments’ guidance.
ABOUT THE ROLE
You will oversee and coordinate the charity’s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose.
You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements.
 
You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement.
You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register.
This is an exciting opportunity to shape and strengthen the charity’s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission.
Responsibilities of the Role
Supplier & service management
- Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery.
- Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed.
- Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems.
Systems oversight and documentation
- Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register.
- Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs.
- Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible.
- Ensure process documentation and user guides are accurate, accessible, and regularly updated.
Project coordination and delivery
- Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations).
- Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes.
Governance, security & compliance
- Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls.
- Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR.
- Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers.
- Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs.
- Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals.
Stakeholder liaison & internal enablement
- Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication.
- Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed.
- Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk).
- Develop and report on departmental key performance indicators (KPIs), including but not limited to
PERSON SPECIFICATION:
Experience & Qualifications
Essential
- Reliable with a proactive ‘can do’ attitude and flexibility to adapt the role as the organisation’s needs evolve
- Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation
- Strong organisational skills and stakeholder management experience
- Clear and confident communicator, able to translate technical issues for non-technical staff
- Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts
- Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR)
- Comfortable working independently and managing competing priorities effectively
- Comfortable working in the presence of dogs
Desirable
- Experience working within the charity or third sector
- Experience of working with Managed Service Providers or outsourced IT support models
- Familiarity with website content management systems and CRM/database suppliers
- Basic experience in budgeting or procurement processes
- IT project management experience
Knowledge & Skills
DESIRABLE
- Ability to work independently and exercise sound judgement in a fast-paced and evolving environment
- Ability to build and maintain effective working relationships across teams
- Strong attention to detail and ability to maintain confidentiality
- Proficiency in using Microsoft Office applications
- Highly effective written and verbal communication skills
- Good influencing and negotiation skills
- Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach
Other Requirements
- A full current driving license
- Comfortable with dogs in the workplace/office
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Values & Behaviours
Working at Medical Detection Dogs will be a richly rewarding experience.
Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:
- We are respectful.
- We stay positive.
- We strive for excellence.
- We communicate and listen.
- We are ambassadors.
- We are one team.
And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
The client requests no contact from agencies or media sales.
Operations Manager
Location: Kempston (Hybrid working considered)
Salary: £35,000 per annum
Hours: Full-time, 37.5 hours per week (this may involve occasional out of hours (evenings/ weekends) in support of community fundraising events)
Contract: Fixed Term – 12 months
About Our Client
Our client provides free, specialist emotional and practical support to people affected by fatal and life-changing road collisions across Bedfordshire, Cambridgeshire, and Hertfordshire. Each year, their small but dedicated team and cohort of over 70 trained volunteer Counsellors provide life-changing support to hundreds of individuals and families coping with grief, trauma, and loss.
Following a period of significant operational change, they are seeking a dynamic, highly organised Operations Manager to strengthen their internal systems, ensure compliance, and provide essential resilience to the organisation.
The Role
Reporting directly to the Chief Executive, you will play a key role in ensuring the smooth and efficient running of the organisation's day-to-day operations. You'll manage HR processes, oversee leave and TOIL systems, coordinate policy reviews, lead procurement (IT, insurance, mobile contracts, etc.), and support internal governance and compliance.
You'll also provide vital assistance across other functions, including non-clinical training coordination and event support for their growing fundraising activity. Working closely with the CEO, Clinical Lead, and admin team, you'll be central to embedding consistency, accountability, and efficiency across the charity.
What They Need
Essential:
- Proven experience in operations or office management.
- Strong organisational skills.
- HR administration and policy management experience.
- Excellent written, verbal, and interpersonal communication skills.
- IT literacy including Microsoft 365 and database systems.
- Ability to handle confidential information with discretion.
Desirable:
- Experience in the charity or counselling sector.
- Understanding/awareness of trauma-informed working.
- Experience supporting fundraising or volunteer coordination.
- Knowledge of charity governance and compliance.
- Understanding of CRM systems and data protection.
Are You A Good Fit?
This role will suit a flexible, proactive individual who thrives on variety and wants to make a genuine difference.
To apply and start supporting this great charity submit your CV now.
Community Fundraising Manager
- Hours: Full time – 37.5 hours per week
- Location: 14A Magdalen Road, Oxford, OX4 1RW and Hybrid
- Salary: £28,906 - £35,844 per annum
- Closing date: 5th November 2025 at 12 noon
- Interview date: 12th November 2025
Are you a passionate relationship-builder with a flair for community engagement and a drive to make a difference?
We’re looking for a new passionate and enthusiastic Community Fundraising Manager to join the team from Monday 2 March 2026, following the retirement of a long-standing member of the team. The Community Fundraising Manager plays a key role within the Community, Events and Corporate Team, which is part of the wider Fundraising function in the Income Generation Directorate.
As Community Fundraising Manager you’ll be central to driving income through community engagement, supporting local fundraising initiatives, and building strong relationships with supporters
The organisation is entering an exciting chapter, having recently appointed a new Chief Executive and launched a bold five-year Strategy, supported by an ambitious three-year Strategic Fundraising Plan. This strategic plan places community fundraising at the heart of our ambition to grow sustainable income and deepen our impact, with a key focus on new business development
You’ll have:
- proven experience in community fundraising
- excellent interpersonal and communication skills
- an enthusiastic and creative approach
- confidence to work across multiple projects, adapting to varied situations
- a strong team ethic and commitment to Helen & Douglas House’s mission.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
 
                                The client requests no contact from agencies or media sales.
Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in universal human values of Humanity, Solidarity, Community, Charity, and the Common Good, the Charity is growing its individual giving to increase impact nationwide. The team is now looking to appoint an Individual Giving Manager, and Prospectus is leading the search.
Individual Giving Manager
Full time, 35 hours per week
Home based (occasional travel to Leamington Spa Head Office)
£36,000-£40,000 per annum
The Individual Giving Manager will drive and deliver the Charity's ambitious fundraising strategy across all individual giving streams. You'll create, test, monitor and evaluate multi-channel appeals and campaigns; lead on Legacy and In-Memory programmes; and manage lottery, raffle, and associated products; building strong pipelines, journeys and propositions that inspire support for their mission.
Reporting to the Head of Fundraising and working closely with Income Generation and Marketing colleagues, you will champion an excellent donor experience; maximising retention and lifetime value while acquiring new supporters at sustainable ROI. You'll use data-led insights, segmentation and test-and-learn methods to optimise performance, ensure compliance and best practice, and embed robust reporting across the portfolio.
The successful candidate will bring demonstrable experience of delivering and growing individual giving, with a track record in audience segmentation, copy and creative development, journey mapping, and campaign evaluation. You'll be collaborative, values-driven, and comfortable working cross-functionally to deliver against income targets while safeguarding supporter care and brand integrity.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Soldiers' and Aviators' Scripture Readers Association (known as SASRA) is one of the longest-established Christian charities supporting the British Armed Forces. Under Royal patronage and working with over 70,000 soldiers, 30,000 RAF personnel and some 10,000 supporters of various types, we look to introduce members of the British Armed Forces to a practical experience of the Christian faith.
We are now looking for home-based Regional Managers to help us engage with the Christian public across the UK.
The main function of Regional Managers is to bring before the Christian public the work we do taking the gospel of Jesus Christ and bringing a practical experience of the Christian faith to the young people of the British Army and Royal Air Force.
The Regional Manager will present in churches, manage a team of volunteers, establish and maintain strategic partnerships across their region, lead regional projects and events, and produce and curate a wide variety of content.
The aim is to stimulate and encourage prayer, financial support and volunteering in support and furtherance of the work of SASRA, always respecting the interdenominational nature of our ministry. You will shape and grow the fundraising activities in the region and meet with supporters.
You will have excellent organisational, verbal and written communication skills. You’ll also have experience of managing and motivating individuals or groups. Critically, you will possess the spiritual endowment to promote prayer and missionary interest for the Lord's work through the Association in HM Forces.
You will be home-based, but expected to travel inside your region on a regular basis, meeting with supporters and supporting organisations that are raising funds for SASRA
You will be responsible for raising our profile among the Christian community and generating significant levels of engagement with potential supporters of SASRA (both individuals and churches)
Some aptitude for, and experience of, pastoral work is desirable.
The role comprises:
· Engaging with the Christian public and speaking in churches to raise SASRA’s profile
· Liaising and co-operating with HQ staff, Scripture Readers, Advocates, Representatives, Members, Chaplains and Commanding Officers.
· Recruiting and organising teams of volunteers
· Arranging events for local supporters
· Leading the flagship event and other projects in your region
· Maintaining good relationships with all stakeholders
· Handling money and overseeing the accounting, costing, and billing of your activities
· Visiting and supporting Scripture Readers
· Staying in touch with veterans and members
· Producing and curating written, photo and video content.
Technical Capabilities:
You'll need some basic IT skills and a familiarity with social media, but training will be provided. Good spreadsheet or project management skills would be an advantage, as would any experience with producing marketing material and/or infographics.
Personal qualities required:
· Adept bible knowledge
· Appetite for travel
· Likes people
· Enjoys advocacy
· Self-motivated, disciplined
We can offer a competitive salary and entry into our generous stakeholder pension scheme. You should expect significant amounts of travel within the U.K. and therefore you'll need a full U.K driving license. A company car can be provided at advantageous rates, if required.
We welcome applications from veterans, and there is an occupational requirement for the job holder to be an evangelical Christian
The client requests no contact from agencies or media sales.
Are you an experienced fundraiser ready to lead a motivated team and make a real difference?
We’re looking for an Area Manager to lead our Community Fundraising team across the South of England (Devon, Cornwall, Gloucestershire, Wiltshire, Oxfordshire, Dorset, Hampshire, Berkshire, Surrey, Sussex & Kent)
As an Area Manager, you’ll play a key role in driving income growth, supporting your team, and ensuring fundraising activity delivers the best possible results.
In this home-based role, you’ll work closely with colleagues across fundraising, partnerships and volunteering to strengthen local engagement and ensure our supporters feel valued and connected.
Key Responsibilities:
- Lead, develop and support your regional Community Fundraising team, ensuring they perform at their best and feel supported throughout their careers.
- Set and manage income targets, monitor progress and report key performance indicators to the Community Management Team.
- Work with your team to deliver annual operational plans that grow income and increase supporter retention.
- Collaborate with other Area Managers and the Community Marketing Manager to maintain consistency in stewardship, compliance, and fundraising processes across all regions.
- Partner with colleagues in Philanthropy, Corporate, Trusts, and Legacy teams to maximise opportunities within your region.
- Ensure all fundraising activity adheres to legislation, best practice guidelines and internal policies.
- Work with internal teams to coordinate marketing, event logistics, and the development of new fundraising products.
About You:
- Proven experience in community fundraising and achieving ambitious income targets.
- A skilled people manager with experience in coaching, developing and motivating teams.
- Strong relationship builder with excellent communication and collaboration skills.
- Confident in managing budgets and using data to monitor performance and guide decisions.
- Experienced in leading projects and delivering results on time.
- Flexible and able to work occasional evenings and weekends as required.
- Full, clean driving licence.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you thrive on achieving results through teamwork and collaboration, we’d love to hear from you. Join us as an Area Manager and help shape the future of community fundraising across the South of England — empowering local supporters to make an even greater impact.
The client requests no contact from agencies or media sales.
Lead, Inspire & Make a Difference!
Are you passionate about retail and ready to take on a new challenge that makes a real difference in your community?
We’re thrilled to be opening a brand-new charity shop in Stacey Bushes, Milton Keynes – and we’re looking for an enthusiastic and driven Shop Manager to lead the way from day one! This is a unique opportunity to shape something from the ground up, bring your ideas to life, and build a vibrant team of staff and volunteers.
With your retail expertise and passion for purpose, you’ll be at the heart of launching a very large, successful shop that supports our mission, drives sales, and becomes a valued part of the local community. You’ll be used to working in a fast paced environment and dealing with the challenges this brings.
If you're ready to make your mark and lead an exciting new venture – we’d love to hear from you!
What you’ll do:
✅ Running a large, high density shop efficiently and profitably, maximising sales, Gift Aid, and round-up donations
✅ Managing visual merchandising, stock rotation, and product display to the highest standards
✅ Overseeing the effective sorting, pricing, and presentation of donated goods
✅ Leading and inspiring a team including an Assistant Manager (3 days/week), a Sales Assistant, and a team of volunteers
✅ Organising staff and volunteer rotas to ensure adequate cover, including on weekends
✅ Providing excellent customer service and handling queries or complaints professionally
✅ Monitoring financial performance, managing shop expenses, and ensuring compliance with audit and cash handling processes
✅ Ensuring full compliance with health and safety, safeguarding, GDPR, and equality policies
✅ Acting as an ambassador for the charity in the local community and supporting fundraising events
What you’ll need:
- 
	Retail management experience (charity retail experience is a bonus, but not essential) 
- 
	Strong commercial acumen with proven track record of delivering financial targets 
- 
	Strong leadership skills with the ability to motivate and support staff and volunteers 
- 
	A customer-focused approach with a friendly and professional manner 
- 
	Experience handling cash, banking, and financial reporting 
- 
	Excellent organisational skills and attention to detail 
- 
	Ability to work flexibly in a fast paced environment, including weekends, and to provide occasional cover in other shop locations 
- 
	A passion for the charity sector and supporting local communities 
Who we are:
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
Why join us?
The chance to make a real impact in your community
A supportive team and collaborative working environment
Great benefits package – including 35 days' holiday (inclusive of Bank Holidays), contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
Blue Light Card discounts (with membership), and an Employee Assistance Programme.
Ready to take the next step in your career? Apply today and help shape the future of retail at Willen Hospice!
This appointment is subject to an Enhanced Disclosure and Barring Service check.
For more information and to apply please visit our website
We may close this position early if sufficient applications are received.
Closing date: 5 November 2025
Interviewing: 14th & 15th November 2025
We provide free, compassionate care to adults in Milton Keynes and surrounding areas living with a life-limiting illness.


 
                    The client requests no contact from agencies or media sales.
 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                         
                         
                         
                         
                         
                         
                         
                         
                         
                         
                         
                        