Communications manager jobs in watford, hertfordshire

ABOUT ULI EUROPE

Founded in 1936, we now have over 48,000 members worldwide, representing the entire spectrum of land use and real estate development disciplines working in private and public sectors.

In Europe we have c. 5,500 members. We have a particularly strong presence in the major European real estate markets with National Councils in 15 countries across Europe, including e.g., France, Germany, Spain, and United Kingdom.  ULI’s main revenue sources come from individual and corporate membership, in addition to corporate sponsorship for a wide range of activities ULI delivers, including events, research and mission driven programmes such as C Change or UrbanPlan.  To advance its mission priorities, ULI is aiming to diversify and grow its funding sources and especially focus on philanthropic donations from individuals, corporates and foundations, in addition to grants from other local and European institutions. 

POSITION SUMMARY

The Senior Manager of Philanthropic Fundraising will serve as the cornerstone of administrative support for ULI’s philanthropic fundraising initiatives in Europe. The role will report to the Vice President, Business Development & Membership on a day-to-day basis and work closely with the Chair of the ULI Charitable Trust and CEO ULI Europe. 

The role will have a functional reporting line to the Chief (Philanthropic) Fundraising Officer. This position requires excellent relationship management, organisational and communication skills. 

SPECIFIC RESPONSIBILITIES

• Provide administrative and management support to the philanthropic fundraising initiatives of the ULI Charitable Trust (and the CT Board of Trustees / ULIF Europe Committee) and ULI Europe, including fundraising campaigns, processing collections (through ULI CT or ULI Europe) and preparing donor reports in cooperation with the ULI Finance team in the US.  
• Oversee and coordinate design and development of marketing collateral, presentations supporting fundraising campaigns, in collaboration with the ULI Europe Marketing and Communications team. 
• Collaborate closely with team members of the ULI Europe business Development and Membership team, in addition to ULI’s country directors and governance director to support the planning of, and coordinate the implementation of the European philanthropic fundraising strategy determined by ULI Europe (namely by the CT Board of Trustees / ULIF Europe Committee), focusing on both donations from individuals based in Europe and donations from European philanthropic foundations and government programmes;  
• Work with and manage relationships with individual and institutional donors, in close collaboration with the corporate accounts team, CEO, ULI Europe and the Chair of the Charitable Trust / Chair of the ULIF Europe Committee; 
• Work in close collaboration with Research & Advisory Services and ESG Programmes colleagues, to identify and research (third party) philanthropic funding and grant opportunities and assist in the preparation of applications for philanthropic funding from (third party) foundations and government agencies; 
• Coordination of proposal writing for potential foundation funding, in close collaboration with the research, marketing communications and legal and compliance teams.
• Set up and implement application, reporting and compliance process for philanthropic gifts for ULI Europe. 

EXPERIENCE & SKILLS

• At least 6-8 years’ experience working in a similar role. 
• Experience working in an international business environment. 
• Strong communication and interpersonal skills.  
• Excellent attention to detail. 
• Excellent communication and coordination skills.
• A track record of managing transactions or projects that required multi-tasking and meeting deadlines.
• A quick learner who is able to adapt easily
• Proficiency in one other European language preferred. 
• Real estate background desired, but not essential. 
• Occasional international travel required. 

EDUCATION

• Bachelor or Master’s degree in a relevant field or similar experience.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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​This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, the Corporate Development Manager will be supported to be creative in how they grow and uplift our corporate partnerships. They will have an entrepreneurial approach to their work to identify and attract new partnerships whilst being responsible for the relationship management of our established partners, focusing on stewardship, renewals and smart uplifts.

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Interested? Want to know more about the Charity? Check out our website

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Eager to know more the role? Have a look at the Job Description attached.

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​What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday, 22 August 2025.

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​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for an Individual Giving Manager to join our Fundraising team.

Title: Individual Giving Manager

Salary: £41,000-£44,000 per annum, dependent on experience

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

Our team works to raise the essential voluntary income that helps Anthony Nolan to save the lives of people with blood cancer. You will do this by reviewing and developing the Individual Giving programme to achieve our £3.7 million income forecast, along with managing the expenditure budget. You will put in place an audience-centric and insight-driven Individual Giving programme and propositions to best recruit, retain and develop the existing base of supporters. You will bring strong financial modelling and analytical skills to ensure our programme is insight and income driven.

As the Individual Giving Manager, you will work with your team of two senior officers to implement an integrated programme, whilst also project managing key high-impact individual giving campaigns. You will ensure that all campaigns are managed effectively, implementing, and promoting best practice in integrated fundraising campaign management across regular giving, lottery, raffle, cash and emergency appeals, through channels ranging from F2F, digital, telemarketing and direct mail.

If you have excellent planning, project and line management skills across a range of mass-marketing channels, we would love to hear from you.

What’s in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description on our careers page, and you can read more about what to expect on the Our recruitment process page.

Please note: We will be reviewing and interviewing suitable applicants on a rolling basis and may close this advert without warning if we have a suitable pool/have appointed someone to the position. We recommend you submit your application ASAP to avoid missing out.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

Location: UK Home based, with easy travel to London | Salary: £40,000 per annum | Contract: Full-time, Permanent

At Animals Asia, we don’t just talk about compassion – we live it. Every. Single. Day. We're on a powerful mission to end cruelty and restore respect for animals across Asia. Best known for our pioneering work to end bear bile farming, we also run life-saving sanctuaries in China and Vietnam and push for long-term, sustainable change. With 400+ passionate changemakers around the globe, our movement is growing fast – and we need YOU to help lead the charge.

We’re on the lookout for a driven and strategic Trusts and Foundation fundraising professional to join our ambitious fundraising and communications team as Trusts and Foundation Manager – a pivotal role that will help unlock critical funding and drive impact for animals across Asia.

What You’ll Do:

As our new Trusts and Foundation Manager, you’ll:

• Manage and grow a global portfolio of 5 and 6 figure funders
• Build strong, lasting relationships with trusts, foundations, and grantmakers worldwide
• Identify new funding opportunities and craft compelling grant applications
• Report on the impact of donor support with clarity, insight, and passion
• Collaborate closely across teams and time zones to deliver funding success

Who You Are:

You’re an experienced Trusts and Foundation fundraiser with a proven record of securing significant grants and developing enduring donor relationships. A natural relationship-builder and persuasive communicator, you bring:

• Strategic thinking and a results-driven mindset
• Excellent written and verbal communication skills
• Strong collaboration abilities and a proactive, flexible approach
• International fundraising experience and CRM fluency
• A solution-focused attitude with a drive for continuous improvement

Most importantly, you’re compassionate, courageous, and 100% aligned with our values: Empathy. Respect. Courage. Tenacity. You're ready to make a real and lasting difference for animals.

Ready to Learn More?
Click through to our full Candidate Pack for everything you need to know – including how to apply.

Need an accessible version in Word? No problem – just email let us know way.

Closing date: Monday 18th August, 9am

Regional Manager (Membership Engagement)

London – we have a hybrid working model which requires a minimum of 6 days per month in the office.

 £31,745 – £32,410 (Please note, for internal applicants the salary will be reflected by pay and reward policy)

Covering Wessex, Severn and Peninsula

Contract type: Permanent 

Working arrangements: Full time (35 hours per week). Part time hours 28 hours per week will be considered.

About the role

We are seeking a highly motivated and dynamic individual to join our regional team as a Regional Manager for Peninsula, Severn and Wessex regions. This role is pivotal in driving membership engagement and ensuring the success of our initiatives within the regions you will cover. The successful candidate will be based in our London office, with the flexibility to work in a hybrid model, including a minimum of 6 days per month in the office, or attending meetings and events within the regions covered. This position offers the exciting opportunity to shape and influence regional strategies, collaborate with a wide range of stakeholders, and make a tangible impact on the communities we serve.

As a regional manager, you will be responsible for developing and implementing engagement strategies to increase membership, coordinating regional events and activities, and acting as a key liaison between the regional team and our members and fellows in your region. You will also be expected to provide regular reports on your progress and achievements, and to contribute to the continuous improvement of our regional operations.

This role will involve travel across the UK to attend meetings and events both regionally and nationally. 

What we are looking for

The ideal candidate for this position is someone who is passionate about regional development and membership engagement. They should possess strong leadership skills, with the ability to inspire and motivate others. Excellent communication and interpersonal abilities are essential, as the role requires frequent interaction with members and fellows and internal and external stakeholders. The candidate should be proactive, organised, and capable of managing multiple tasks simultaneously. A commitment to making a positive impact within the regions and contributing to the overall goals of the RCP is crucial.

Experience working within a membership organisation or with regional engagement would be advantageous but not critical, provided the candidate displayed a keen interest in learning, and an understanding of how to develop networks and engage.

Familiarity with the Peninsula, Severn, and Wessex regions and their unique challenges and opportunities would be an advantage.

If you are a strategic thinker with a passion for regional development and a commitment to excellence, we would love to hear from you. Join us and be part of a team that is dedicated to making a difference.

This is a fantastic opportunity for an ambitious individual with a commitment to our core values – collaboration, learning and taking care. 

Our benefits

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:

• 27 days holiday per annum, plus bank holidays
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan
• life assurance
• annual pay award
• flexible working hours
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and workstation assessments
• cycle to work scheme
• health cash plan
• professional training and development opportunities
• enhanced maternity and paternity pay
• staff discounts platform – including discounts on cinema tickets and a range of high street brands

Closing date: 18 August 2025

Expected interview date: Thursday 11 September 2025

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.

Hearing Dogs for Deaf People – Major Gifts Team Manager
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for donor meetings and team events.f
Salary: £60,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Major Gifts Team Manager to develop and implement a strategy to grown income from major donors giving between £5,000 and £100,000.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

Reporting to the Head of Philanthropy, the post-holder will manage a portfolio of high-net-worth individuals, overseeing stewardship journeys and cultivating long-term relationships. They will also work across the organisation to deliver compelling propositions that inspire giving, as well as leading and mentoring the Major Gifts team, providing support and coaching to drive excellence and growth.

The successful candidate will have a proven background in major donor fundraising, including personally securing five and six figure gifts. You will be a motivating leader, able to inspire and develop a high-performing team. Your strong strategic and project management skills will be combined with excellent relationship-building abilities to inspire and engage donors and stakeholders. Finally, you will have a collaborative, proactive and impact-driven mindset.

This is an exciting opportunity to take the lead of a growing team and shape a dynamic major gifts programme at a charity which is changing people’s lives every day, and where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 1st September, 9.00 am. 

An exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site. Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world's largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life - reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections. Three new part-time staff roles are being created to focus on volunteering, collections and managing the project.

The part-time Museum Operations and Project Manager will manage day-to-day operations and oversee delivery of the project initiatives. We will also be recruiting a Curatorial Officer (one day per week) and a Volunteer Coordinator (two days per week).

The key responsibilities of the Museum Operations and Project Manager include overseeing daily operations in particular to build capacity, in collaboration with the Operations Committee, and developing operational policies and procedures; planning, executing and monitoring all aspects of the Heritage Fund project; line managing the Volunteer Coordinator and fostering a positive and collaborative working environment between staff and volunteers; line managing the Curatorial Assistant to ensure that collections are looked after and documented in line with best practice; working with the Curatorial Assistant and trustees to achieve Accreditation by August 2026; and managing the external consultants who will be carrying out audience development work and developing learning materials.

Do you have experience supporting senior management on governance and organisational matters, ideally from a science-based or medical environment?

Are you confident minute-taking, including at science-based or medical based meetings?

This top-ranked, leading scientific research organisation who are at the forefront of global biomedical innovation have partnered with TPP Recruitment to search for a Governance & Committee Support Manager (12-month fixed term contract) to join their Research Services and Chief Financial Office. 

The role will work closely with the Director of Research Services and Head of Governance to support the Boards and Committees through the provision of high-level secretariat support (including for scientific meetings) and project management support where you will also lead on identifying and driving improved ways of working.

What you’ll be doing

• Preparing annual meeting business planners in consultation with Board and Committee Chairs.
• Scheduling meeting dates and overseeing pattern of governance meetings working with line managers
• Preparing meeting agendas
• Collating and issuing papers for meetings, commissioning items, reviewing drafts, formatting and issuing papers
• Drafting papers for meetings where required
• Preparing briefing notes for chairs
• Producing accurate and timely minutes of meetings including those with specialist scientific interest.
• Tracking and following up of actions raised at meetings

 
Why apply

• A great working environment with a supportive team and full induction
• Being part of an organisation that makes a real difference to people's lives
• Working alongside the most outstanding scientists and clinicians in the world, along with the most talented and professional administrative staff

Benefits

• Annual leave is 28 days per annum
• Option to join the USS pension scheme
• Flexible working and a parent’s group is available
• Access to the free and confidential Employee Assistance Programme

Working pattern

This is a hybrid full-time role (typically 2 days on-site), 35 hours per week, Monday to Friday based in SW London with occasional travel to another office (around once a month).  The other office is about 20  minutes from Clapham or London Bridge.

Flexible working hours are available but please note that you would need to ensure you are on-site on time for any meetings. 

About you

My client requires someone who has the experience of supporting senior management on governance and organisational matters, ideally in a science-based working environment as you will be taking minutes from science meetings, so could prove challenging without that understanding.

You will need to be a confident minute taker and offer previous governance and committee support experience.

To work for this world-leading organisation, you will be to have good interpersonal skills and have good written communication to be able to draft accurate and succinct emails and papers.

Strong IT skills required; Microsoft Office

Application

This role is to start asap so please apply asap using a CV which reflects the above experience.  If this experience is demonstrated on your CV, then a member of the TPP  team will be in touch with you shortly to provide further information and discuss your experience in more detail.  If you haven’t heard from us within 3 working days then unfortunately, your CV hasn’t been short-listed on this occasion.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Harris Hill are delighted to be working with an independent school to recruit for the Development and Engagement Manager to join a dedicated Development Office with a clear philanthropic mission.

You will be responsible for implementing a dynamic engagement strategy that connects alumni, parents, and supporters to the life and vision of the school. You will be instrumental in shaping and delivering fundraising initiatives, managing a calendar of high profile events, and producing compelling communications to further the school’s ambitious development goals.

As a Development and Engagement Manager you will:

• Support and execute a long term, sustainable fundraising strategy
• Cultivate relationships with donors and prospects, from annual givers to major gift supporters
• Project manage appeals across multiple channels
• Ensure effective donor stewardship and record keeping
• Lead alumni relations and develop meaningful engagement initiatives
• Manage alumni data, communications, and mentoring programmes
• Grow a thriving alumni network and act as the first point of contact for former pupils
• Deliver an annual calendar of engaging events for alumni and supporters
• Promote events creatively across digital and print platforms
• Track event impact and maximise ROI
• Produce high quality publications, newsletters, and digital content
• Manage online engagement platforms and social media channels

To be successful, you must have experience:

• Proven experience in fundraising
• Excellent communication, research and project management skills
• Confidence with CRM databases (e.g. ToucanTech), social media, and digital tools
• A proactive, collaborative, and detail oriented mindset
• A strong understanding of stakeholder engagement and event delivery

Salary: £40,000- £45,000 per annum

Contract type:  permanent Full-time or part-time, or term time. 

Location-  St Albans, Hertfordshire

Closing date: On rolling basis

Recruitment process: Cv and Supporting Statement to

Benefits:

• Generous pension scheme, with employer contributions up to 10%
• Life assurance (4x annual salary)
• Free lunches, onsite parking, and use of gym/swimming pool
• Ongoing professional development and access to a wellbeing & benefits platform

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Temporary Individual Giving Manager – £29.48ph – London

Our charity-sector client is seeking an experienced Individual Giving Manager to join their Fundraising, Engagement & Communications team for approximately 2 months.

This is a hands-on role, leading all aspects of individual giving fundraising (excluding major donors and digital) — from delivering direct mail appeals to managing donor stewardship and supporting key fundraising events. You’ll also oversee the effective use of Salesforce, ensuring data accuracy and GDPR compliance.

The role

• Deliver and analyse direct mail and other appeals, including segmentation and trend analysis

• Manage the annual church-based appeal and other donor programmes

• Lead stewardship for regular givers and mid-value donors (excluding major donors)

• Manage trading programmes — merchandise selection, budgeting, fulfilment, and review

• Maintain accurate, compliant supporter data in Salesforce

• Field supporter enquiries (postal, online, phone) and ensure exceptional donor care

• Support events and community fundraising activities across the UK

• Monitor budgets and produce reports for senior management

We’re looking for someone with:

• Significant experience in individual giving fundraising within the charity sector

• Strong knowledge of Gift Aid, GDPR, and data protection

• A track record of delivering and evaluating successful fundraising appeals

• Excellent project management and organisational skills

• Experience using CRM systems (Salesforce desirable)

• The ability to work at pace, juggle priorities, and meet deadlines

• A proactive, resilient, and detail-focused approach

Contract: Temporary, c. 2 months, full-time
Salary: £53,654 FTE (pro rata) + holiday pay
Location: Primarily office-based in London (some flexibility may be possible)
Start date: ASAP

If you’re an experienced individual giving professional who can quickly hit the ground running, we’d love to hear from you. Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Konrad Adenauer Foundation is a German political foundation, with head offices in Berlin and regional offices in over 100 countries around the world. Our London office - registered as Company Limited by Guarantee - covers the UK and also the Republic of Ireland, is looking to hire an Accountant to work as an essential part of our small team. Our annual programme includes a wide range of events such as panel-discussions, workshops and international conferences and requires liaising with a wide range of partner organisations from politics, academia, business, and the media.

The accountant will be responsible for all accounting and financial planning for our London office.

Duties include: 

· Control of office expenditure

· Payment of contractor invoices

· Using KAS internal booking system for accounting and financial administration (training will be provided)

· Prepare monthly accounting reports, quarterly forecasts and annual budgets

· Bank reconciliations in GBP & EUR

· Prepare the statutory accounts for the limited company up to trail balance, including accruals, prepayments, deferred income etc.

· Liaise with external auditors to agree timeframe for the year end statutory audit

· Rolling cash flow management

· Manage company payroll in house, expenses and petty cash claims

· Liaising with German HQ on financial topics as well as with local contractors and HMRC

· Companies House secretarial work

· Office management

Requirements:

Candidates must have a permanent right to work in the UK

· Minimum 2 years’ experience in financial management

· Be familiar with current PAYE and pension regulations

· Must have excellent Microsoft Office experience, in particular MS Excel

· Excellent planning, organisation and prioritisation skills

· Excellent communication skills

· Native level fluency in English, German language skills desirable

We offer

· Full time permanent position in a hybrid working format

· 24 days annual leave

· Salary range btw. £35,000 and £40,000 per annum depending on experience.

Deadline for applications is 10:00am Wednesday, 20st of August 2025

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. 

The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.

In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.

The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.

Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.

The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.

This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Interviews will be held at our head office on 26th August 2025

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This is a crucial and hands-on leadership role, responsible for overseeing the charity’s financial management. You will ensure accurate and timely financial and management reporting, maintain robust financial controls, support the Senior Leadership Team in strategic decision-making, and drive continual improvements in systems and processes.

You will oversee the preparation of statutory accounts and audits, ensure compliance with Charity Commission and Companies House requirements, and develop the Finance Team to deliver excellence.  To read the full job description, including information on role particulars, and why New Wine is a fantastic place to work, please download the attached document.

Key Responsibilites:

Routine Financial Oversight

· Oversee all accounting, cash management, reconciliations and authorisation of payments.

· Monitor day-to-day financial operations: banking transactions, current and deposit accounts, payroll, and other transactions.

· Maintain the fixed assets register and monthly depreciation.

· Manage cash flow, investing excess cash where appropriate.

Budgeting, Forecasting & Reporting

· Manage and prepare annual budgets and forecasts in collaboration with the Director of Operations and senior leadership team.

· Provide timely, accurate and accessible management accounts and reports for senior managers, budget holders and Trustees.

· Interpret complex financial information clearly for non-finance colleagues.

· Regularly update forecasts with a target of quarterly reporting.

Statutory Accounts, Compliance & Audit

· Lead the preparation and audit of end-of-year statutory accounts, working closely with external accountants/auditors.

· Ensure all statutory obligations are met including VAT returns, Gift Aid claims, Companies House, Charity Commission and HMRC requirements.

· Stay up to date with Charity SORP and charity sector financial regulations, ensuring compliance and training the team accordingly.

Systems, Process Improvement & Controls

· Design and implement financial systems and process improvements to drive efficiency.

· Maintain strong financial governance and internal controls.

· Monitor the effectiveness of financial practices and policies and make recommendations for improvements.

Team Leadership

· Supervise, develop and motivate the Finance Team to achieve high standards.

· Carry out quarterly reviews and provide day-to-day support.

· Foster a collaborative, proactive working culture.

Event Finance Management

· Oversee financial management at New Wine events, including systems for income reconciliation, cash controls, onsite banking and petty cash.

· Ensure accurate reconciliation of income from the event booking system.

HR & Payroll Administration

· Oversee payroll preparation and submissions including HMRC and pensions.

Other Duties

· Respond to queries from Trustees, Director of Operations, budget managers and external stakeholders as required.

· Work well with all members of the wider staff team.

· Attend and sometimes lead staff prayers and other meetings.

Person specification:

Essential Attributes

• Strong planning and organisational skills
• Excellent time-management with the ability to manage multiple priorities under tight deadlines
• Analytical approach to problem-solving and sound decision-making capabilities
• Proactive and self-motivated, with a drive to deliver high-quality results
• Commitment to high standards, accuracy, and robust financial controls
• High attention to detail and accuracy
• Collaborative team player with a task-focused mindset and proactive attitude
• Ability to positively influence and persuade others
• Discretion and professionalism in handling sensitive financial information
• Ability to think critically and maintain good judgement under pressure

Essential Skills & Experience

• CCAB qualified accountant or equivalent substantial experience
• Significant experience in financial management, accounting, and budgetary control
• Proven track record in producing management and statutory accounts, and managing audits
• In-depth knowledge of Charity SORP, financial governance, and compliance within the charity sector
• Strong verbal and written communication skills
• Proficiency in Xero and Microsoft Office, including Excel (advanced), Outlook, Word, and Teams
• Experience in payroll administration, including workplace pensions and leave accruals
• Experience of financial governance and control mechanisms
• Proactive approach to adopting new and more efficient ways of working, using the latest software where appropriate, and providing timely, accurate and relevant reports to colleagues.
• Experience supervising or line managing staff, with the ability to develop and motivate teams

Desirable Skills & Experience

• Experience managing restricted or trust funds
• Up-to-date and practical VAT knowledge
• Experience within a faith-based or charity organisation
• Experience engaging with Boards or Trustees
• Familiarity with the financial aspects of event operations
• Understanding of safeguarding, HR, or operational compliance processes
• Diplomatic approach and understanding in stakeholder engagement

Desirable Knowledge

• Strong understanding of charity finance regulations and sector best practices
• Commitment to the vision, mission, and values of New Wine
• Highly proficient in accounting systems and Microsoft 365 (Excel, Outlook, Word, Teams, Planner)

The above list of job deliverables is open and partial, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

This job description is intended to summarise the primary responsibilities and qualifications for this position. The job description is not intended to include all duties an individual in this position might be asked to perform or all capabilities that may be required now or in the future.  New Wine reserves the right to revise the duties outlined in this job description at its discretion.  

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to join its award-winning and established team. The role is to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.

Knowledge, skills and attributes required:

• Educated to Degree level, or equivalent standard
• Professional qualification in Marketing
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Working knowledge of Adobe Creative Suite
• Commercially aware with good understanding of budget management and ROI
• An aptitude to plan annually, multiple campaigns and activities 
• An understanding of marketing and other current marketing trends
• An ability to manage multiple projects
• An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques 
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Excellent project management skills, ability to set goals and manage appropriate activity  to achieve them
• Ability to drive creative development and ideas
• Excellent analytical skills with the proven ability to manipulate and interpret information
• Ability to influence and persuade at various levels across the organisation
• Ability to review and evaluate marketing communication activities and identify opportunities for improvements
• Extensive knowledge of marketing principles and techniques – both traditional and digital
• Knowledge of branding and marketing in the INGO sector
• Extensive working knowledge of email marketing platforms

Experience required:

• Production of core marketing collateral including print, digital and audio-visual resources
• Management of integrated campaigns across all direct marketing channels
• Experience of audience profiling and segmentation
• Implementing successful customer/donor journeys across all direct marketing channels
• Raising funds/generating profit across all direct marketing channels
• Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
• Third sector experience, specifically within a marketing led role
• Experience of influencing and managing a wide range of stakeholders in a complex organisation
• Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
• Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
• Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals  
• Experience of working with data management/analysis teams  
• Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• A track record of developing innovative marketing campaigns across all media and platforms 

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We may therefore close the advert sooner than advertised.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer