Communications Manager Jobs
As a Housing Officer, you'll play a crucial role in providing support to clergy preparing for retirement. This job isn't just managing properties - you will make a significant difference to people's lives by giving them personalised support and expert advice on retirement housing, recognising their individual needs.
The Church of England Pensions Board (one of the National Church Institutions) is unique in being a pension provider and a charity focused on helping clergy find a home for their retirement. Our aim is to deliver a professional high quality, caring and efficient service to our customers, respecting their needs and the needs of those who provide us with the resources to do this.
About the role
You'll be responsible for a specific geographical area, managing both rental and shared ownership properties, working collaboratively with people from a range of organisations. You will play a key role in keeping things running smoothly, providing excellent customer service whilst ensuring we maintain compliance with our policies and processes.
Your core responsibilities will include:
- and contributing to our Housing Options library, actively creating partnerships with other providers to assist with meeting the retirement housing needs of our customers.
- and support future customers with planning for their retirement, helping them to explore all housing options available to them both to ensure they are aware of their options, know how to access them and that they meet their needs.
- applications for retirement housing including initial applications, planning and arranging home visits, and signposting our customers to other housing providers where needed to ensure that their housing needs are met.
- Advocating for our customers with specific needs, working with Occupational Therapists and other professionals, and signposting our customers to external providers to provide access to suitable housing where necessary.
- Giving presentations (e.g. at clergy retirement seminars) and contributing to raising awareness on retirement housing options.
About you
You will need to be comfortable working flexibly as part of a team and able to prioritise your own working. You'll have experience of working in and delivering an effective housing and tenancy management service within a customer-focussed organisation, and will be familiar with various housing options and solutions. You'll also need a good working knowledge of Housing Law as it applies to tenancies.
Other key requirements include:
- communication skills with the ability to engage with our customers professionally and with empathy in person, on the phone and in writing;
- of creating and building partnerships with other agencies to support service delivery;
- in using Microsoft Office (including Outlook), and CRM systems.
A social care or housing management qualification is desirable, as is experience with housing management systems and a current driving licence.
The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
About the NCIs
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.
Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect Others
- Collaborate
- Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values.
Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you.
Joining New Horizon Youth Centre as a Grants Officer means not only stepping into a role of significant impact but also becoming part of an organisation deeply rooted in long-term, strong relationships with our funders. Last year, an impressive 43% of our income came through trusts and foundations, a testament to the trust and credibility we've built over the years. Last year, we surpassed expectations by raising £4 million with just three members of staff, showcasing our dedication and effectiveness in fundraising. This year, our sights are set even higher, with a target of £4.7 million. As part of our investment to achieve this ambitious goal, we're seeking a passionate and driven individual to join our Fundraising Team. Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand. This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an exceptional place to fundraise. If you're seeking not just a job, but a deeply fulfilling experience where your work directly transforms lives, then New Horizon Youth Centre is for you.
Salary: £31,200 - £34,736
Application Closing Date: 10am, 19/05/2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Roma Outreach Worker (Full-time, 12-month fixed term contract)
Kingston upon Thames, Greater London
37.5 Hours per week
This role will require the person to work early mornings and late nights in order to conduct outreach shifts in the Borough.
UK Driving Licence and Romani or Romanian language skills are essential.
About Us
We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.
The Benefits
– Salary of £31,500 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme
This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change and producing great results.
The Role
The purpose of the Roma Outreach Worker role is to deliver an effective service to single people who are currently rough sleeping. This post will actively support Roma clients, providing a continued and consistent point of contact whilst assisting them in navigating the various change pathways available to them.
Are you passionate about utilising your language skills to assist in ending rough sleeping? Our organisation takes a proactive stance in supporting individuals away from rough sleeping, aiming for permanent transitions from rough sleeping.
We are seeking a dynamic and self-driven individual with language proficiency in Romanian or Romany to join our Kingston Outreach Team as a Roma Outreach Worker. In this pivotal role, you will engage in street outreach shifts, assess needs, and deliver personalised case management. It is the beginning of assisting clients on their journey from homelessness to independence.
To be considered for the role of Roma Outreach Worker, you will have:
- Able to speak Romani or Romanian fluently or to a high level.
- Full and clean UK driving licence.
- Good understanding of the Roma communities.
- Experience of working within the homelessness or social care sector.
- Have a creative, solution-focused approach to overcoming challenges.
- Knowledge of GDPR and data management.
- Knowledge of current drug and alcohol provision and relevant services, pathways and conditions.
- Emotional resilience to deal with challenging behaviour and to facilitate ongoing constructive engagement.
- Solid IT skills with the ability to record sound and accurate records in a timely fashion on IT applications such as CHAIN and Inform.
- A commitment to learning and continuous improvement.
- Experience of support planning and risk assessing clients with complex needs, including safeguarding knowledge.
- Able to develop positive and professional working relationships with clients to facilitate the best possible outcomes and address issues of social isolation and exclusion.
- Experience in conducting client assessments and interviews and outcome monitoring.
For further and more detailed information on the role and person specification, please review the Job Description.
SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be.
At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
So, if you’re seeking your next challenge as a Roma Outreach Worker, please apply via the button shown.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role:
The post holder will work within The Passage’s Community Services as a Complex Case Outreach Worker and will lead on case management for people experiencing homelessness who are presenting in the footprints in which the team operate and/or who are accessing the Resource Centre. The post-holder will support individuals with substance use support needs and/or mental health issues and will lead on work with clients who are experiencing alcohol and/or drug dependencies and who may also be experiencing mental health problems or other health or social care needs.
Main duties:
- To manage a caseload of clients presenting within the footprints in which the Engagement & Outreach service operate and individuals who are accessing The Passage Resource Centre. To support clients with complex needs, supporting them to identify and work towards recovery and away from homelessness.
- Carry out assessments, case management, support planning and the delivery of interventions for clients including those experiencing mental health and/or substance misuse issues who are multiply-disadvantaged in their homelessness.
- Provide assertive outreach and engagement with street-based service users presenting with complex needs and barriers to engagement. Carry out monthly street-based audits to inform reporting and analysis of service outcomes.
- Support clients who are rough sleeping or involved in day time activity in the footprints in which the team operate to end their homelessness by linking them in with appropriate internal and external support services relevant to their needs. To provide support to clients who are accommodated, but may require ongoing support in order to maintain this accommodation, linking them in to appropriate local services.
General responsibilities:
- In conjunction with your line manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
Desired experience:
- Significant experience of delivering support services to socially excluded clients in a street based/day centre or similar setting.
- Significant experience of working in a mental health and/or substance misuse setting, working collaboratively to achieve positive outcomes for clients.
- Experience of providing a fully sensitive and responsive service to clients in a psychologically informed manner.
- Experience of working cooperatively with external partner agencies, e.g. Police, Social Services, NHS, as well as housing providers and voluntary agencies.
- Experience of assessing client needs and supporting clients to address their needs through assertive outreach and case management.
- Experience of working in a client-centered recovery focused approach and the necessary professional social skills to initiate and maintain constructive and appropriate relations with clients and agencies.
Desired knowledge:
- Understanding the support needs of the street populations with complex health, and housing needs.
- Knowledge of services and legislative environment regarding housing, health, work and immigration as it relates to people experiencing homelessness.
- Ability to communicate, both verbally and in writing and collate and evidence work and outcomes using case management databases.
- Knowledge of Psychologically Informed Frameworks.
- An understanding of the causes of homelessness and, in particular, the needs of people who are multiply-disadvantaged in their homelessness.
- Knowledge of housing pathways available to dual diagnosis clients and how to access them.
- A working knowledge of how to support people with either substance or mental health needs.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Assessment & Reconnection Worker - Rough Sleeping Prevention Service
London, Islington, Lambeth, Kensington and Chelsea
£35,578 - £39,227
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?
Our client's exciting pilot is a new approach to preventing rough sleeping, through the provision of accommodation with onsite specialist move-on support to those who are at immediate risk of sleeping rough. The service will provide a route and support for single homeless clients who are presenting to the Local Authority Housing Options or day centres and at imminent risk of rough sleeping, but not yet rough sleeping.
Where their homelessness cannot be prevented by the council and they are at imminent risk of sleeping rough, a referral can be made into the Rough Sleeping Prevention service.
The service will be based across three London locations in Islington, Lambeth and Kensington and Chelsea and staff will be expected work across all three sites.
- 7 day rolling rota including early, mid and late shifts.
- (K&C): medium – high support accommodation.
- (Lambeth): medium support accommodation.
- (Islington): Assessment hub space for up to 15 clients. Site will operate 24/7.
Each site will have staff delivering casework and support, providing each person with a comprehensive assessment of their needs and circumstances, and intensive specialist support to secure move on.
The service will work in partnership with the local authority to secure onward move-on options e.g. access the council PRS scheme, advocating for access to supported housing.
As an Assessment and Reconnection Worker, you will:
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Be part of a busy team environment working closely with those new to, or at risk of rough sleeping.
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Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
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Build and maintain effective relationships to support clients throughout their recovery.
About you
These roles will suit people with experience of working at pace in a public facing environment with the ability to adapt to new situations; as well as:
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An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
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Good communication skills and the ability to work with others whilst managing your own time.
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The ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation.
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Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives in these key roles; many of their managers began their careers as an Assessment and Reconnection Worker.
Closing date: 10am on Tuesday 14 May 2024
Interview and assessments on: 28-31 May 2024
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We continue to adapt the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the greatest barriers to preventing or ending their homelessness.
Location: Based in Crisis Newcastle Skylight, City House, City Road, NE1 2AF
About the role
Demand for support for people experiencing homelessness is changing and we have a vacancy in our front facing Engagement and Assessment service.
This service provides first line support to people experiencing homelessness, assessing their needs, identifying support, and working with other staff and services to address their homelessness.
We need someone to join this team as a receptionist to increase our capacity to respond to new and existing members of Crisis.
As the first point of contact, our Engagement and Assessment service greets individuals who are experiencing homelessness or facing a risk of homelessness. You will be working in a fast paced and often challenging environment, explaining and guiding people through the Crisis service offer, and signposting to other local support services. You will need to create a welcoming and encouraging environment, to ensure that people seeking support feel understood and respected.
No two days are the same, and you will be greeting people, helping signpost to appropriate services and responding to telephone and email enquires in a positive and supportive way. This is a key role as you will be part of a members journey out of homelessness, right from their first presentation.
About you
As a receptionist you have a real opportunity to demonstrate your compassion and empathy for people experiencing homelessness as our first point of contact at Crisis.
Sometimes visitors are distressed by their situation and this role would suit someone who is both resilient and compassionate.
You will need to have strong communication skills, be able to listen and respond even when people are demonstrating their distress through their language and behaviour. This is where you will demonstrate confidence in your ability to assertively challenge inappropriate behaviour and de-escalate conflict.
You will develop professional relationships with our members who regularly attend and become part of their progression out of the most difficult of personal circumstances. Our current team tell us how rewarding and motivating this can be.
You will need to be able to help manage the reception area, spot potential concerns and safety issues and respond to these to ensure that reception is a safe space for new and existing members, and other colleagues.
You will have experience of working with vulnerable people, balancing this together with an excellent level of customer service, IT skills and an ability to accurately record sensitive information.
You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If you want to learn more about the role, you are invited to join an information session at Crisis Newcastle Skylight, City House, City Road, NE1 2AF on the Wednesday 15 May 2024 at 4:30pm hosted by Paul Wightman (Operations Manager - Engagement & Assessment) and Iona Brown (Receptionist). To request attendance please email Paul Wightman, contact details can be found on our website.
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 19 May 2024 (at 23:59)
Interviews will be held on Tuesday 4 and Wednesday 5 June 2024 Crisis Newcastle Skylight, City House, City Road, NE1 2AF
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
A daily lunch service is at the heart of our day-centre delivery for young people experiencing homelessness. For many of our young people, lunch is their only hot, nutritious meal of the day. We are looking for a passionate Chef to work independently in our kitchen to deliver a daily meal for up to 100 young people, staff and volunteers. You will have responsibility for planning, preparing and serving food that makes a real difference to people's lives. You will need to have experience of catering to large numbers and managing professional kitchen paperwork, and the drive to maintain high food hygiene standards. If you are a proactive, independent and passionate chef, we would love to hear from you! Interviews for this role will be scheduled on a rolling basis, so please apply ASAP as we may close the vacancy early if we receive high-quality applications.
25hrs a week.
Salary: £27,144
The client requests no contact from agencies or media sales.
Job Coach - London
Location: London/Hybrid
Contract type: Fixed Term Contract
Hours: 35
Salary: Staring salary would be in the range of £30,000 per annum and dependent on, skills and experience
Job Advert
Come and be an instrumental part in helping those furthest from the jobs market achieve their personal goals in the world of work.
Big Issue Recruit is a specialist recruitment service from the Big Issue Group dedicated to supporting people who face barriers to joining the workforce into sustainable employment. It offers a person-centred and free to candidates service, supporting individuals pre, during and post-employment.
We are looking for someone with with experience in working with people who face barriers to employment either as a jobs coach, professional coach or a similar role.
Helping to build our team and provision you will work directly with our candidates to understand their career goals, their barriers and support them into rewarding new careers. You will build a network of service providers and employers to create opportunities for our candidates and provide truly holistic service for all candidates.
Skills & Experience:
- Previous working experience as a Job / professional Coach or similar role for 2 years or more
- Experience in working with people with barriers to employment
- Existing network, or proven ability to network, with a broad range of service providers
- Outstanding communication and interpersonal skills
- Excellent organisational and time management skills
- Problem-solving aptitude
- Ability to inspire and motivate
- Demonstrable commitment to BIG’s values; Inclusive, Adaptive, Collaborative and Entrepreneurial
- Passion for social justice and equality, diversity and inclusion
- Experience of asset-based approach/thinking or a willingness to learn and implement this approach
Salary and Benefits offered:
- Staring salary would be in the range of £30,000 per annum and dependent on, skills and experience
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
This role is primarily based at our Big Issue office in Finsbury Park, London
Closing date - 12th May 2024 (23:59pm) Interviews may take place before the advertised closing date so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
REF-213540
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and crucial time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
Contract: 12-month fixed term contract - maternity cover
Location: Based in Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
About the role
As a Coach in the Structured Coaching Team, you will be the lead worker for people who engage well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness. You will work collaboratively across departments to support Crisis' mission to end homelessness by delivering services that are person-centred, sensitive and responsive to the diverse needs of Crisis Members. You will understand and promote the importance of evidencing our impact in preventing and ending homelessness. Also evidencing the barriers faced by members to directly inform our Policy and Campaigns strategies, using the Crisis Member Achievement and Progression System (MAPS) and case management standards.
About you
You will as part of the Crisis team, make and maintain collaborative, consistent relationships with our members, staff, volunteers and other organisations.
You will have:
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Exceptional knowledge of relevant sector, e.g., housing, homelessness, and welfare legislation.
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An understanding of psychologically informed approaches when working with people who have experienced complex trauma and marginalised individuals.
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Effectively manage your own workload, including a varied caseload, with excellent organisational skills and the ability to manage conflicting priorities, exercise judgment under pressure and balance competing demands.
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An understanding of the importance of protecting an individual’s personal and sensitive data when working with someone’s information.
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Excellent communication skills, spoken and written, including the ability to promote Crisis’ services to a wide variety of audiences.
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Knowledge and experience of safeguarding and commitment to act in compliance with safeguarding policy and procedures.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
-
Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
-
Pension scheme with an employer contribution of 8.5%
-
28 days’ annual leave
-
Enhanced maternity, paternity, shared parental, and adoption pay
-
Flexible working around the core hours 10am-4pm
-
And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 12 May 2024 (at 23:59)
Interviews will be held W/C 20 May 2024 at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
GMHAN Lived Experience Coordinator
Do you have a personal understanding of how lived experience of homelessness can impact individuals? And a passion to help people share their experiences of homelessness so that we can come together and improve the system?
Then join the Greater Manchester Homelessness Action Network as our new Lived Experience Coordinator.
We are looking for someone who:
- Has personally experienced homelessness or housing problems.
- Is good at talking to people and knowing how to communicate in different situations.
- Is willing and able to listen and help others share their stories and opinions.
- Is committed to working together with others to change things for the better.
- Can build good relationships with different people and groups.
- Can work both on your own and as part of a team.
Interested? Visit our website to download the information pack and find out more.
To apply, you’ll need to send us a CV and cover letter (either in written or video form) by 12 noon on Thursday 6th June 2024.
If you have any questions or need any help with your application, we’re running two drop-in support sessions:
Thursday 23rd May 3.30pm – 5.30pm
Online: visit our website for Zoom details
Wednesday 29th May, 2pm – 4pm
In Person at Methodist Central Hall (Oldham Street, Manchester M1 1JQ)
If you need any other support with your application, or have any questions about applying, then please get in touch.
Deadline for applications: 12 noon on Thursday 6th June 2024
Interviews: Tuesday 11th June 2024
Transforming lives and communities across Greater Manchester
The client requests no contact from agencies or media sales.
Do you want to get out there and work in a role where you will support an end to rough sleeping in Oxford?
We are looking for someone to join the St Mungo’s Street Outreach service; our dynamic street outreach team in Oxford who provide a rapid response service to people who are sleeping rough across Oxford City. The dedicated team works proactively as part of Oxfordshire’s Homeless Alliance to support people who are sleeping rough on the street with key healthcare, benefits, and accommodation support and advice.
- Working as an Outreach Worker you will work with people to assess their needs and deliver a person centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
- It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.
You will work on a weekly shift rota Monday – Friday including 2 early shifts starting from around 6am and additional shifts from 9am-5pm office hours. Some weekends, bank holidays and late shifts may also be required to ensure we are available to support people experiencing homelessness when they need us the most.
About you
We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in this rewarding role; if you are ready to get out there and support our clients, we encourage you to apply!
- If you have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services we encourage you to apply!
- If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 13 May 2024
Interview and assessments on: 21-22 May 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
As a result of an internal promotion, we are excited to share this brilliant opportunity. We are looking for someone to join our dynamic and ambitious team as we deliver a consistently excellent experience to our supporters.
About the role
Supporter Care is about inspiring people and giving them the opportunity to do something amazing. This role will suit you as an enthusiastic, adaptable, and proactive team player. You’ll use your exceptional interpersonal skills to deliver a memorable experience to Crisis supporters and members of the public, adding value to every interaction.
Location: London office (you will be required to work from the London office once a week or twice a fortnight in line with Crisis’ Hybrid Working policy)
As a key member of the fundraising team, you will handle inbound contacts with potential and existing supporters over multiple channels, delivering an exceptional quality of service to queries related to our new products and services including retail. And you’ll help to improve the supporter experience by identifying and helping to resolve issues in the supporter journey, particularly those relating to our website. This is an exciting time to join our team and contribute to us establishing how we can add real value to our engagement with supporters. We will work together to make sure the supporters' voices are heard and at the heart of our fundraising and decision-making.
About you
To be successful in this role you will have:
- An understanding of what it takes to provide excellent service to supporters and/or customers
- Ability to organise your workload and maintain a high level of output and accuracy even during busier times
- Strong critical thinking and problem-solving skills
- Empathy and social intelligence including willingness to work closely with colleagues to achieve shared goals
- Flexibility and ability to adapt quickly to changing priorities
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 15th May at 23:59
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
The landscape for people experiencing homelessness is becoming more challenging and demand is increasing. We are recruiting for Generalist Tutor/Lead Worker as part of our Learning service.
Location:Newcastle Skylight, City House, City Rd, Newcastle upon Tyne NE1 2AF
About the role
Crisis is recruiting for a Generalist Tutor to deliver engaging and varied programmes for our clients across Newcastle and the northeast.
We currently have a varied learning programme that supports our clients in developing skills and improving well-being across a range of subjects. Our learning offer is an integral component of our service and our ‘Model of Change’ and should be considered holistically when working with members to improve their overall quality of life.
As a Generalist Tutor you will delivering to groups and on a one-to-one basis. Alongside this you will be a Lead Worker for a small caseload of members where you will review plans developed to address and overcome barriers to find and secure sustainable and affordable housing.
About you
Are you a dynamic individual who can teach a range of subjects? We are looking for someone who is versatile, motivational and dedicated to teaching and supporting our clients to end their homelessness sustainably.
You should be a confident and competent session facilitator who has experience of devising and delivering courses or training. You will need to be a passionate and engaging individual who can enthuse and spark the interests of clients from a range of backgrounds and with varying experiences of education and potential barriers to learning.
You will be passionate about learning and education and be able to will have the ability to deliver and cover subjects such as but not exclusive to:
- Physical health and well-being
- Basic English, ESOL and Communication
- Digital Inclusion and navigating systems
- Life Skills & Personal Development
You will have experience and knowledge in developing focused plans alongside your members and create a collaborative set of actions to achieve their goals.
You should have experience in successfully connecting people to community groups and agencies to ensure opportunities are sought, developed and maximised to achieve the best outcomes for members.
You will need to align with our organisational values that hold us accountable in assisting our members to improve and relieve their homelessness and demonstrate this through your work and behaviours.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 19th May 2024 (at 23:59)
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The Finance Officer role will join our dedicated team and play a vital role in ensuring the financial health of our organisation. Stay works to prevent homelessness and empower people to rebuild their lives.
You will work with the Finance Manager in delivering the day-to-day financial activities of our organisations. You will need to have experience of working in a finance or accounting role and using an accounting package such as Xero.
We need candidates to have a solution focused attitude, who are flexible and able to work on their own initiative as well as be a team player. You will have excellent administrative, communication and IT skills.
The post is subject to a basic DBS check (expenses met by Stay).
What’s in it for you?
You will be part of a friendly, supportive and flexible working environment, where your contribution will be valued and appreciated with excellent learning and development opportunities and high-quality supervision and guidance.
In addition to this, you will also receive the following benefits:
- 25 Days Annual Leave (enhanced according to length of service)
- Regular supervision
- Access to BUPA’s Employee Assistance Programme
- Pension Scheme – employer contribution of 5%
- Birthday off once probationary period has been passed
Closing Date: Tuesday 21st May 2024 at mid-day
For more information, please see the apply link to our website with the full job description.
The client requests no contact from agencies or media sales.
Main Purpose of the Role:
Royal British Legion Industries Ltd. (RBLI) is both a charity and a company limited by guarantee. The trustees of RBLI are therefore responsible for oversight of the organisation under both charity and company law. They are they legal directors, as determined by company law and the Articles of Association. The day to day running of RBLI is the responsibility of the Chief Executive and the Senior Leadership Team (SLT). This role, which reports to the Director of Governance, Compliance & Business Systems, supports the board of trustees and the SLT in all areas of governance.
Overview of the Role & Team:
RBLI is a diverse and complex organisation, with divisions that cover social care, property management, estates management, welfare and employment solutions, manufacturing, and marketing / fundraising. There are also several support functions including people and culture, finance and performance, business systems, and risk and compliance. This role is an essential part of the change process currently ongoing across RBLI.
The team is overseen by the Director of Governance, Compliance and Business Systems. Key working relationships include the board of trustees, the SLT, Assistant Directors, the Strategic Assistant, the wider Governance & Compliance Division, and the support functions.
Your Key Responsibilities:
Governance:
- Oversight of all board and sub-committee meetings, ensuring there is an efficient and effective structure to achieve organisational objectives including the review and maintenance of all terms of reference.
- Compliance with internal KPIs in relation to issue of board and sub-committee papers.
- Oversight of all matters arising and actions.
- Support the induction process for new trustees.
- Support the board and committee effectiveness review.
- Submission of all statutory returns.
- Ensuring compliance with the Companies Act and the Charities Act.
- Oversight of any governance related returns.
- Oversight of key RBLI registers such as Declaration of Interests.
- Oversee submission of documentation during the annual audit process.
Company Secretarial:
- Responsible for planning and managing the annual cycle of meetings for the board and sub-committees, including maintenance of the forward plans and agendas.
- Taking minutes of the boards and sub-committees (shared responsibility).
- Oversee the logistics for the meetings.
- Responsible for planning the AGM.
Legal and Assurance:
- Monitor compliance with relevant statutory and regulatory requirements, proving advice to SLT and members of staff as necessary.
- Oversight and communication of all compliance policies such as Conflicts of Interests and Gifts & Hospitality.
- Supporting the Director of Governance, Compliance & Business Systems to deliver the assurance and compliance programmes.
Risk Management:
- Managing the insurance process in terms of:
- Collating information in relation to claims
- Submitting claims information
- Supporting the Finance Team in the annual insurance renewal process
Personal Attributes:
- Excellent attention to detail and high degree of accuracy
- Ability to work under own initiative and effectively prioritise work / balance competing demands
- Ability to build and maintain effective working relationships
- Commitment to equity, diversity and inclusion
Requirement for the Role:
Essential:
- Professional qualification in relevant area e.g. accountancy, governance, risk, legal
- Extensive experience in a governance role within a charity or similar organisation
- Experience of working closely with trustees, directors, and senior leadership
- Extensive experience of minute taking
- Advanced IT skills in areas such as Word, PowerPoint, Teams, Zoom, Outlook
- Excellent organisational skills
- Excellent communication and stakeholder management skills
Desirable:
- ICSA or similar qualification
- Good understanding of Company Act requirements
Benefits:
25 days annual leave + bank holidays, a Group Flexible Retirement Plan and Life Assurance.
This role will be subject to a BASIC DBS check.
To Apply:
If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement. RBLI is an equal opportunities employer.
RBLI is an accredited Disability Confident Leader. We guarantee to interview disabled applicants who meet the minimum criteria for the role. If you consider yourself to have a disability and would like more information of how to apply for the above role under our disability confident scheme then please visit the RBLI website for more information.
* RBLI reserves the right to remove a vacancy at any time prior to the published closing date
NO AGENCIES
The client requests no contact from agencies or media sales.