Communications manager jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
HOST is a not-for-profit social enterprise dedicated to unlocking the power of people and communities to drive meaningful change. We believe that real transformation happens from the ground up — and that grassroots activists and movements are key to tackling today’s most urgent environmental and social challenges.
And we know that our partners face barriers. That they don’t always have access to the right resources, networks, or operational solutions. That’s where we come in. HOST provides the infrastructure, strategic development expertise, and tailored support they need to thrive.
We exist to make their lives easier, taking care of essential back-office responsibilities — financial, legal, and administrative — so they can get on with the difficult challenges. And we offer strategic guidance to help them build momentum, strengthen their impact, and sustain their work for the long term.
In the face of an ever-changing world of systemic challenges, we strive to create meaningful connections and support shared progress — so our work is rooted in collaboration, inclusivity, and trust. Together, we enable the people and projects driving change to navigate complexities, overcome barriers, and make a lasting impact for a more just and equitable future.
Since 2020, we’ve supported over 350 changemakers in more than 90 countries. Because we believe in doing the right thing, acting with urgency, and working alongside change-makers to create a better world.
About the Role
As Community Support Lead: Development & Onboarding, you will lead the design, delivery, and continuous improvement of the Hosted Partner (HP) journey — from first contact to successful onboarding and integration into HOST’s global community.
You’ll ensure that new partners are welcomed with clarity, confidence, and care, and that HOST’s systems, materials, and communications evolve to meet their changing needs. Working closely with the Partnerships and Delivery teams, you’ll turn insights from partners into practical improvements, ensuring that every process reflects HOST’s empowering, expert, and empathetic values.
This is a role for someone who loves creating systems that work for people — combining process design, service delivery, and human connection to help change-makers get started and grow.
Core Responsibilities
1. Hosted Partner Onboarding and Development
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Lead the full onboarding process for new Hosted Partners (HPs), ensuring smooth, compliant, and welcoming transitions into HOST’s systems.
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Conduct Welcome, Onboarding, and Set-up calls with HPs to explain key services, tools, and responsibilities.
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Ensure all onboarding documentation, contracts, and systems are completed accurately.
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Collaborate with the Finance and Legal teams to ensure hosted partners meet compliance requirements before activation.
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Track onboarding milestones and ensure timely transitions from application to full hosting.
2. Hosted Partner Journey Development
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Lead the design, development, and improvement of the Hosted Partner Journey materials and forms — from initial enquiry through onboarding, active hosting, and renewal.
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Map and refine partner touchpoints, ensuring clarity, consistency, and accessibility across services.
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Work with the Communications Team to ensure all HP-facing materials and guides reflect HOST’s tone and values.
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Collaborate with the Product Manager (HOSTHub Lead) to digitise, automate, and improve onboarding workflows.
3. Partner Communication and Engagement
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Maintain consistent, high-quality communication with partners throughout the onboarding and early development process.
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Ensure partners have access to the right guidance, templates, and training resources.
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Gather feedback from new HPs to identify trends, challenges, and opportunities for service improvement.
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Contribute to the Project Hosting Bulletin and updates for new HPs.
4. Documentation, SOPs, and Training
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Develop and maintain clear Standard Operating Procedures (SOPs) for onboarding and HP journey management.
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Support internal training for Community Support Leads and relevant teams on new onboarding tools, systems, and processes.
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Contribute to knowledge-sharing sessions and capacity building within the Partnerships Circle.
5. Risk Identification and Escalation
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Conduct initial screening and due diligence checks for new Hosted Partners, identifying potential operational, reputational, or compliance risks.
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Escalate risk concerns to the Community Support Manager or relevant leads for review and mitigation
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Maintain accurate documentation of risk assessments and onboarding decisions.
6. Collaboration and Service Improvement
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Work with the Training Lead to integrate onboarding insights into HealthChecks and workshops for new HPs.
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Collaborate with the Finance, Legal, and Tech teams to align onboarding workflows and systems.
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Support cross-team projects to improve the efficiency and consistency of the Hosted Partner experience.
7. Growth and Learning Areas (Development Focus)
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Develop leadership in onboarding design and service improvement.
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Contribute to testing and adoption of HOSTHub features that enhance the HP journey.
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Support the Partnerships Circle in developing standardised partner support materials.
Required Experience
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3 years experience in customer services, account management or partner management — ideally within a not-for-profit, social enterprise, or global NGO environment.
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Proven experience designing and delivering onboarding, training, or service delivery processes for clients or partners.
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Strong background in relationship management, with the ability to build trust and communicate clearly with partners from diverse cultural and professional contexts.
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2+ years’ experience using and maintaining digital systems (project management and CRM platforms such as ClickUp and Zendesk) to manage workflows or client data.
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Excellent written and verbal communication skills, with the ability to present complex information clearly and empathetically.
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Demonstrated ability to improve or document processes — developing SOPs, templates, or resources that strengthen service quality and consistency.
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Experience coordinating across teams (Finance, Legal, Tech, or Communications) to deliver high-quality partner or client experiences.
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Strong organisational skills and attention to detail, with the ability to manage multiple onboarding cycles simultaneously.
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Experience handling compliance checks, screening, or due diligence processes is highly desirable.
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Comfortable working in a remote-first, international team, with strong self-management, accountability, and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting change-makers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Senior Manager, Retention and Engagement
Contract type: Permanent, Full Time (35 Hours per week)
Location: London, UK.
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person
Salary: £48,867 – £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.
About the role
As our Senior Marketing Manager - Retention & Engagement, you will strategically lead the team responsible for the £34 million existing supporter income stream and work closely with and the wider Supporter Marketing Team and teams across Communication and Fundraising to maximise Supporter Lifetime Value.
In this role, you will:
- Own and deliver the strategic priorities for Supporter Engagement and Retention, holding accountability for the £34 million income target and the maximisation of Supporter Lifetime Value.
- Provide direct line management to a team of five specialists, leading the strategic prioritisation and delivery of the entire retention portfolio (Appeals, HV, Email, Stewardship, Magazine).
- Lead the annual and long-term budget planning process, driving accurate forecasting and optimal resource allocation for the retention function.
- Design and champion the omnichannel Supporter Journey roadmap, ensuring a unified, personalised experience that strengthens supporter loyalty and engagement.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Retention Strategy & Income Accountability: Proven track record of managing a significant income stream from existing supporters, demonstrating success in reducing attrition and growing supporter lifetime value.
- Leadership & Budget Mastery: Experience in leading and managing a small, high-impact team of specialists, coupled with expertise in annual budget planning, forecasting, and reforecasting.
- Engagement & Digital Expertise: Deep expertise in developing and optimising complex supporter loyalty programmes and automating multi-channel journeys, including proficiency in email marketing.
- Collaboration & Influence: Exceptional interpersonal and influencing skills with the ability to build strong senior-level relationships and drive alignment across Fundraising and Communications teams.
Although not essential, we’d prefer you to have:
- Experience managing or overseeing Mid-Value Donor strategies within a mass-market context.
- Prior experience working in the Non-Profit or International Development Sector.
- A professional CIM/IDM Qualification (or equivalent).
Closing date: Applications close 12:00 PM UK time on 5th November.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Advice Manager
£45,000 | Full-time | Hybrid (London-based with some outreach work)
Are you an experienced debt advice professional looking for a new challenge in a leadership role?
We’re working with a specialist charity that provides high-quality debt and money advice to help people manage their finances, protect their essential services, and safeguard their income. They are now seeking an Advice Manager to lead their advice team through a pivotal stage of growth.
In this role, you’ll:
Lead and support a busy team of debt advisers, ensuring advice is accurate, effective, and compliant with FCA and sector standards
Oversee quality control, case management, and reporting to funders and regulators
Support and develop staff through training, supervision, and case reviews
Work closely with senior colleagues to deliver funding requirements, explore new opportunities, and strengthen services for clients
This is a hands-on, senior role where you’ll combine leadership with maintaining up-to-date knowledge of debt solutions, casework processes, and sector developments.
About you:
You’ll bring at least 5 years’ experience of delivering debt advice and managing caseloads, together with a specialist debt advice qualification (or the drive to complete one). You’ll be confident managing a team, balancing priorities, and ensuring services meet the highest quality standards. Strong communication, data, and organisational skills are essential.
Salary & Benefits:
£45,000 per year
25 days annual leave + bank holidays + birthday leave (plus extra leave with service, up to 35 days)
Hybrid working (with some outreach in London)
Pension, Employee Assistance Programme, home office allowance, Costco membership
Commitment to training and professional development
This is an exciting opportunity to step into a senior post within a small, dynamic, and mission-driven team.
If you’re passionate about using your skills to make a real difference for people experiencing debt, we’d love to hear from you.
Operations Manager
Location: Kempston (Hybrid working considered)
Salary: £35,000 per annum
Hours: Full-time, 37.5 hours per week (this may involve occasional out of hours (evenings/ weekends) in support of community fundraising events)
Contract: Fixed Term – 12 months
About Our Client
Our client provides free, specialist emotional and practical support to people affected by fatal and life-changing road collisions across Bedfordshire, Cambridgeshire, and Hertfordshire. Each year, their small but dedicated team and cohort of over 70 trained volunteer Counsellors provide life-changing support to hundreds of individuals and families coping with grief, trauma, and loss.
Following a period of significant operational change, they are seeking a dynamic, highly organised Operations Manager to strengthen their internal systems, ensure compliance, and provide essential resilience to the organisation.
The Role
Reporting directly to the Chief Executive, you will play a key role in ensuring the smooth and efficient running of the organisation's day-to-day operations. You'll manage HR processes, oversee leave and TOIL systems, coordinate policy reviews, lead procurement (IT, insurance, mobile contracts, etc.), and support internal governance and compliance.
You'll also provide vital assistance across other functions, including non-clinical training coordination and event support for their growing fundraising activity. Working closely with the CEO, Clinical Lead, and admin team, you'll be central to embedding consistency, accountability, and efficiency across the charity.
What They Need
Essential:
- Proven experience in operations or office management.
- Strong organisational skills.
- HR administration and policy management experience.
- Excellent written, verbal, and interpersonal communication skills.
- IT literacy including Microsoft 365 and database systems.
- Ability to handle confidential information with discretion.
Desirable:
- Experience in the charity or counselling sector.
- Understanding/awareness of trauma-informed working.
- Experience supporting fundraising or volunteer coordination.
- Knowledge of charity governance and compliance.
- Understanding of CRM systems and data protection.
Are You A Good Fit?
This role will suit a flexible, proactive individual who thrives on variety and wants to make a genuine difference.
To apply and start supporting this great charity submit your CV now.
Hours: 0.4 or 0.6FTE (14/21 hours per week respectively)
Location: Hybrid. Staff work remotely and from the Medact office in East London. London-based staff work in-person as a team one day per week, and staff based outside London come in at least once a month, with support for travel costs. Applications from outside London are encouraged.
Salary: £15,818.48 at 0.4FTE or £23,727.71 at 0.6FTE (£39,546.19 full time equivalent). Note: We do not negotiate salaries, so please only apply if this is in line with your expectations.
About the role
Medact is hiring for the new role of Fundraising Manager: Trusts & Grants to secure grant funds for the organisation over a critical one-year period. The new Fundraising Manager will be responsible for completing applications already in the pipeline, and then setting out a plan to apply for as many successful grants as possible in the period and delivering it.
The successful candidate will work closely with the senior leadership team and our programme staff, to identify, develop and write grant proposals to relevant funders, for both restricted and unrestricted income streams.
About you
This is a skilled role but you don’t need to have had a job in an NGO before or be a professional campaigner to be right for it. You might have successfully fundraised for a local community organisation or a grassroots campaign on a social justice or health issue that you care about.
You’ll have strong skills in developing and writing applications, with a strong understanding of the funding landscape and potential relevant grantmakers. You need to be a great communicator, able to translate the work of an organisation into language tailored for different funding bodies. You’ll also be a strong team player, able to work with relevant staff members to develop winning applications that fit properly within our existing strategy and areas of work.
About Medact
Medact organises with the health community to win a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including institutional racism; climate change; human rights abuses; violent conflict; and rising inequality. We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives, and clinical researchers.
We take an organising-centred approach to our work. We build community power by working in solidarity with health workers and the communities experiencing harm from the unjust systems we challenge. We run national campaigns, use research to expose injustice, and we support local organising groups across the country who lead most of our work.
Benefits
- 35 hour full time work week
- 25 days paid holidays (pro-rata) plus bank holidays and additional days at Christmas when the office is closed
- Employer pension contribution
- Flexible working
- Learning and development budget
- Cycle to work scheme
- A caring and supportive culture and lots of opportunities for team connection
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.
The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively.
Key aspects of this role will include:
- Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.
About us
Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.
We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.
About you
The ideal candidate for this role will have:
- High level interpersonal skills and the ability to work with a wide range of people
- Excellent communication skills (both written and verbal)
- Experience working within a clinical setting and liaising regarding safeguarding concerns
- Ability to lead on delivery after consultation with clinical colleagues
- Able to demonstrate the capacity to create and sustain relationships
- Excellent administrative and organisational skills with ability to plan ahead
- Keeping service policies and protocols relating to allocations and intake under continual review.
- Efficient data management and reporting.
- Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Public Relations Manager
Contract type:12 months Fixed Term Maternity Cover, 35 hours per week
Location: London, United Kingdom. Subject to right-to-work.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £48,867 – £51,439 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The media team strategically leads on both proactive and reactive media activity, engaging with journalists to support WaterAid’s mass engagement, partnerships, brand awareness and political influencing.
As our Senior PR Manager, you will lead the public relations function for WaterAid and work closely with the three senior media officers you manage, to drive sustainable change.
In this role, you will:
- Lead on developing and delivering innovative integrated, digital first PR campaigns that achieve impactful national, international, local and digital coverage, to support our fundraising and public engagement activities, build WaterAid’s profile, and align with wider organisational aims
- Manage our media around our high-profile strategic partnerships to deliver media projects that meet shared objectives and help our partners become influencers in their sector to drive change
- Work with the Celebrity and Influencer team to develop effective ways to work with high-profile supporters to build awareness of WaterAid and our work
- Act as a media spokesperson for WaterAid as required, briefing journalists on and off the record and giving media interviews where necessary
- Provide professional advice and support to colleagues in the UK, including our Chief Executive and within the WaterAid federation involved in media relations work, and identify opportunities to coordinate media moments across the organisation
- Manage reputational issues where appropriate in coordination with the Head of Media
- Write and edit copy as required for print and web outlets
- Monitor and evaluate coverage and the wider impacts of our media work to guide future strategies
- Build and maintain relationships with key journalists and broadcasters including the planning and managing of trips to country programmes with journalists, celebrities or for content gathering
- Join the 24/7 on-call rota and be prepared for travel in the UK and overseas - usually around two weeks per year - as well as some work outside normal office hours, as necessary
- Undertake any other responsibilities, tasks or activities as reasonably required, including deputising for the Head of Media
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Experience of leading, managing and motivating others and driving change
- Considerable proven experience of working in an in-house media team or PR agency
- Proven experience of creating and delivering effective and innovative integrated, multi-channel media campaigns with digital media at their core
- Proven experience of liaising with journalists of all levels especially national and consumer media
- Experience of utilising digital and social media to deliver PR objectives and aligning media work with owned, shared and paid activities
- Proven ability to prioritise workload and work under pressure
- Proven ability to organise, coordinate and evaluate successful projects
- Strong leadership skills and the ability to motivate and inspire others
- Excellent verbal communication skills
- Excellent command of written English to produce written media work of high quality
- Ability to forge effective working relationships within the team, wider comms department and with colleagues from across the organisation as well as external stakeholders
- Commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation
- Commitment to WaterAid’s values and a working style that reflects these
Although not essential, we’d prefer you to have:
- Experience of international development issues and/or working in the voluntary sector in a communications role
- Background in journalism
Closing date: Applications close 12:00 PM UK time on Monday 10 November 2025. Interviews are expected to take place week commencing 17 November 2025.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.
JOB TITLE:IT Operations Manager
LOCATION: Great Horwood, Buckinghamshire
SALARY: £33,000 - £36,000 p/a
JOB TYPE: Permanent, Full Time - 37.5 hours per week (Part-time applications considered)
REPORTS TO: Head of Finance and Resources
MAIN PURPOSE & SCOPE OF THE ROLE:
The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement.
WHAT YOU’LL DO:
Oversee and coordinate the charity’s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity’s digital capabilities under the Head of Departments’ guidance.
ABOUT THE ROLE
You will oversee and coordinate the charity’s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose.
You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements.
You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement.
You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register.
This is an exciting opportunity to shape and strengthen the charity’s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission.
Responsibilities of the Role
Supplier & service management
- Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery.
- Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed.
- Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems.
Systems oversight and documentation
- Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register.
- Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs.
- Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible.
- Ensure process documentation and user guides are accurate, accessible, and regularly updated.
Project coordination and delivery
- Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations).
- Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes.
Governance, security & compliance
- Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls.
- Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR.
- Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers.
- Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs.
- Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals.
Stakeholder liaison & internal enablement
- Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication.
- Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed.
- Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk).
- Develop and report on departmental key performance indicators (KPIs), including but not limited to
PERSON SPECIFICATION:
Experience & Qualifications
Essential
- Reliable with a proactive ‘can do’ attitude and flexibility to adapt the role as the organisation’s needs evolve
- Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation
- Strong organisational skills and stakeholder management experience
- Clear and confident communicator, able to translate technical issues for non-technical staff
- Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts
- Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR)
- Comfortable working independently and managing competing priorities effectively
- Comfortable working in the presence of dogs
Desirable
- Experience working within the charity or third sector
- Experience of working with Managed Service Providers or outsourced IT support models
- Familiarity with website content management systems and CRM/database suppliers
- Basic experience in budgeting or procurement processes
- IT project management experience
Knowledge & Skills
DESIRABLE
- Ability to work independently and exercise sound judgement in a fast-paced and evolving environment
- Ability to build and maintain effective working relationships across teams
- Strong attention to detail and ability to maintain confidentiality
- Proficiency in using Microsoft Office applications
- Highly effective written and verbal communication skills
- Good influencing and negotiation skills
- Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach
Other Requirements
- A full current driving license
- Comfortable with dogs in the workplace/office
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Values & Behaviours
Working at Medical Detection Dogs will be a richly rewarding experience.
Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:
- We are respectful.
- We stay positive.
- We strive for excellence.
- We communicate and listen.
- We are ambassadors.
- We are one team.
And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
The client requests no contact from agencies or media sales.
Are you an experienced and hands-on HR professional ready to lead a high-performing team and elevate employee experience across an organisation? Our client, a fantastic international charity is now seeking an exceptional People Services Manager to drive excellence in their customer-centric People Services function, ensuring seamless support throughout the employee lifecycle - from recruitment and onboarding to offboarding.
In this pivotal role, you'll manage a small, dedicated HR operations team, fostering collaboration across the People department and wider organisation. You'll champion inclusive, efficient, and compliant practices, ensuring that people processes are robust, engaging, user-focused and continuously improving.
This is a fantastic opportunity to make a meaningful impact in a highly respected and values-driven organisation. If you're passionate about people, process excellence, and creating a supportive and inclusive workplace, we'd love to hear from you.
Key Responsibilities include:
- Leading the delivery of end-to-end recruitment, onboarding, and talent pool coordination, working closely with hiring managers and the Talent Development team.
- Overseeing payroll, pensions, compensation, and benefits administration, ensuring accuracy and compliance with internal checks and external regulations.
- Managing contractor and freelancer records in line with GDPR and IR35, collaborating with finance and procurement.
- Driving continuous improvement in employee lifecycle processes, including contracts, leave, flexible working, and more.
- Supporting data analysis and reporting for internal metrics and external bodies (e.g. HMRC, ONS).
- Enhancing internal communications and self-service guidance through SharePoint and other platforms.
- Leading initiatives and projects aligned with the people plan, building ad hoc teams and stakeholder relationships as needed.
What We're Looking For:
- CIPD Level 5 qualified (or equivalent experience).
- Proven experience managing People (HR) Services functions and leading small teams in a complex organisation.
- Strong project delivery skills with a focus on accountability and outcomes.
- Excellent communication and stakeholder engagement across all levels.
- Analytical mindset with the ability to interpret data and inform decisions.
- Commitment to diversity, equity, and inclusion in practice.
- Proficiency in Microsoft Office 365 and hybrid collaboration tools.
Please note; This role offer hybrid working arrangements with a minimum of 2 days working from the central London offices.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Finance Manager with a national charity for unpaid carers on a permanent, part-time (28 hours per week) basis. As Finance Manager, you will be responsible for the management of the financial accounting functions of the organisation, for the preparation of statutory accounts, regular management reports, the preparation of all tax returns, supporting budget holders and assisting them fulfil their responsibilities, and for compliance with statutory requirements including compliance with tax laws and regulations.
Please note, hybrid working is in place with this organisation, and you will be required to go into the office every Wednesday. Additionally, the salary on show is the FTE.
As Finance Manager, you will:
- Manage the financial accounting function of the organisation
- Prepare monthly management accounts for budget holders and senior management team
- Verify and validate the restricted funds accounts and reports and incorporate into the main accounting and reporting systems
- Line manage the Finance Officer including conducting appraisals and supporting development
- Prepare the year-end audit files and statutory accounts in line with SORP, the Charities Acts and liaise with the auditors, bankers and other agencies as appropriate and relevant
The successful applicant will:
- Have demonstrable experience in finance within the charity sector, in a similar role
- Be fully qualified (ACA, ACCA, CIMA)
- Have the ability to use Excel to a high standard to record, analyse and compare data quickly and effectively
- Have strong knowledge of the latest Charities SORP and Companies Act
- Have line management experience
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are looking for a National Press Officer to manage and develop PCS's media profile.
Salary and Location
- Band 4, London, Spine points 27-23
- Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
- PCS Clapham
Successful candidates for the post of National Press Officer will be able to demonstrate:
- Experience of working with the media as a press officer or journalist
- Planning successful strategic media campaigns
- Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
- Articulate and persuasive writing skills suited to a variety of diverse audiences
- An understanding of the trade union movement
The main duties of the National Press Officer role include:
- Being first point of contact representing PCS in the media, through press releases, stories and quotes
- Planning and implementing campaigns and media strategies
- Supporting and developing PCS representatives to gain positive media coverage
The ability to organise your own work, identify and set priorities and work to tight deadlines are all essential requirements for a successful National Press Officer. As well as excellent communication skills, the National Press Officer will have an interest in and understanding of trade unions and the issues facing PCS's members.
Closing date: at 12 midday on Monday 3 November 2025
Interviews will be held by Zoom: Thursday 20 November 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: NATIONAL PRESS OFFICER
Ref: 0725
Grade: Band 4, London
Salary:
London Spine points 27-23
London Starting salary £51,759 p.a. rising to £58,877 p.a.
Location: PCS Clapham
Purpose of the job:
To promote PCS in the media and maximise media coverage of PCS campaigns.
Responsible to: National Officer - National Bargaining & Policy Unit
Responsible for: n/a
Contacts
External:
Media, employers, other trade unions and related bodies, campaigning and community bodies, political parties and elected representatives.
Internal:
PCS lay reps and staff including other HQ Departments, Regional Offices and Senior Managers.
Main duties and responsibilities
1. Representing PCS in the media
- Be first point of contact and respond promptly to enquiries from the press and media on PCS issues and stories, including the provision of out of hours cover
- Establish and develop good working contacts with the press and media
- Generate media and press interest in PCS and campaigns
- Draft press releases, quotes and articles/blogs
- Ensure all media opportunities, including television, radio, digital and social media are exploited effectively
- Monitor media coverage, producing relevant reports on the analytics
2. Campaigning, media strategies and implementation
- Help plan and implement campaign strategies, ensuring the most effective use of print, digital, social and broadcast media outlets
- Arrange press conferences and journalist briefings
3. Supporting and developing lay activists
- Support PCS representatives in producing local press releases
- Provide support, training and guidance to PCSs full-time officers in drafting press releases, liaising with the press and lay activists
- Assist in providing training for PCS staff and activists on all aspects of dealing with the media
4. Team Working
- Proactively promote team working
- Participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
5. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: NATIONAL PRESS OFFICER
Ref: 0725
Date: October 2025
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Experience of working with the media as a press officer or journalist
- Experience of planning strategic media campaigns
- Experience of preparing reports on media coverage analytics
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
- Commitment to staff development
KNOWLEDGE
- Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
- Excellent press and media contacts
- Impact and use of Digital and IT applications in a trade union
- Understanding of the political processes in the UK and the role and work of trade unions
SKILLS
- Excellent writing skills and the ability to write good press releases and articles
- Good communication and persuasive skills, both oral and written, for a variety of audiences
- Ability to work under pressure and to tight deadlines
- Use of social media as part of media relations
- Ability to deliver training for PCS staff and activists on all aspects of dealing with the media
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Soldiers' and Aviators' Scripture Readers Association (known as SASRA) is one of the longest-established Christian charities supporting the British Armed Forces. Under Royal patronage and working with over 70,000 soldiers, 30,000 RAF personnel and some 10,000 supporters of various types, we look to introduce members of the British Armed Forces to a practical experience of the Christian faith.
We are now looking for home-based Regional Managers to help us engage with the Christian public across the UK.
The main function of Regional Managers is to bring before the Christian public the work we do taking the gospel of Jesus Christ and bringing a practical experience of the Christian faith to the young people of the British Army and Royal Air Force.
The Regional Manager will present in churches, manage a team of volunteers, establish and maintain strategic partnerships across their region, lead regional projects and events, and produce and curate a wide variety of content.
The aim is to stimulate and encourage prayer, financial support and volunteering in support and furtherance of the work of SASRA, always respecting the interdenominational nature of our ministry. You will shape and grow the fundraising activities in the region and meet with supporters.
You will have excellent organisational, verbal and written communication skills. You’ll also have experience of managing and motivating individuals or groups. Critically, you will possess the spiritual endowment to promote prayer and missionary interest for the Lord's work through the Association in HM Forces.
You will be home-based, but expected to travel inside your region on a regular basis, meeting with supporters and supporting organisations that are raising funds for SASRA
You will be responsible for raising our profile among the Christian community and generating significant levels of engagement with potential supporters of SASRA (both individuals and churches)
Some aptitude for, and experience of, pastoral work is desirable.
The role comprises:
· Engaging with the Christian public and speaking in churches to raise SASRA’s profile
· Liaising and co-operating with HQ staff, Scripture Readers, Advocates, Representatives, Members, Chaplains and Commanding Officers.
· Recruiting and organising teams of volunteers
· Arranging events for local supporters
· Leading the flagship event and other projects in your region
· Maintaining good relationships with all stakeholders
· Handling money and overseeing the accounting, costing, and billing of your activities
· Visiting and supporting Scripture Readers
· Staying in touch with veterans and members
· Producing and curating written, photo and video content.
Technical Capabilities:
You'll need some basic IT skills and a familiarity with social media, but training will be provided. Good spreadsheet or project management skills would be an advantage, as would any experience with producing marketing material and/or infographics.
Personal qualities required:
· Adept bible knowledge
· Appetite for travel
· Likes people
· Enjoys advocacy
· Self-motivated, disciplined
We can offer a competitive salary and entry into our generous stakeholder pension scheme. You should expect significant amounts of travel within the U.K. and therefore you'll need a full U.K driving license. A company car can be provided at advantageous rates, if required.
We welcome applications from veterans, and there is an occupational requirement for the job holder to be an evangelical Christian
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Interim Director of Finance & Resources – FTC until 31 December 2026 (with possibility for extension/ permanent)
The Director of Finance & Resources role is a pivotal position at Leukaemia UK. You will be part of the Senior Management Team reporting to the Chief Executive, working closely with them and fellow Directors to drive the charity’s long-term business strategy and organisational culture. You will oversee the day to day Financial, HR, IT, and Facilities Management operations, and work closely with the CEO on charity governance.
You will be an exceptional people leader, able to inspire and motivate team at all levels, and galvanise a high performing, values driven culture. You will be values-driven and passionate about being part of an organisation that will make a difference to people’s lives.
Leukaemia UK – Our Charity
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research, awareness and advocacy.
Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer. And the physical and psychological impact can be lifelong.
Over the next 5 years we plan to increase our investment in ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia. To do this, we have embarked on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.
The Director of Finance and Resources is key to our strategy and to leading the charity to the next level as part of the Senior Leadership Team. We are looking for an experienced Director to help us lead the transition from one strategy to the next in 2026 by leading our financial planning and reporting, together with our people first culture. The role of Director of Finance and Resources is central to almost every area of our work. You will be responsible for:
· effective financial management,
· people and organisational design and culture,
· governance and legal,
· IT and premises.
This role is an exciting opportunity to support Leukaemia UK to make a huge impact on the lives of people diagnosed with leukaemia and other blood cancers over the coming years, by working as part of a professional, highly motivated Senior Leadership Team that works hard to achieve our goals and bring our values to life in every aspect of our work.
We want to ensure that there is a diversity of perspectives across the charity, which are truly representative of the communities and individuals we serve. We particularly encourage applications from under-represented groups with the relevant skills and experience, including those from ethnically diverse backgrounds and people living with disabilities across a broad age- range.
Reporting to the Chief Executive, the post holder will be able to work strategically, autonomously and collaboratively as a critical member of the Senior Leadership Team which consists of this role and a Director of Research & Advocacy, Director of Fundraising, and Director of Communications. You will have responsibility for working with the Board and managing the Finance Committee, People & Culture Committee and Remuneration Committee. The post holder will consistently embody our values of bold, curious and collaborative in their strategic leadership of the Directorate.
You will be able to step into the role quickly, already being experienced in senior financial leadership alongside oversight of other support functions. Your background could be within the charity sector or other dynamic organisations, and you will bring a real drive to be part of making something great! The role mixes strategic oversight with hands-on doing as is usual in smaller organisations, and you will be comfortable balancing these ways of working.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity maximises voluntary income to invest in invest in more life-changing research, so that we can continue to have impact for those with a leukaemia diagnosis.
From us you can expect all the laughter you can handle, as well as great challenge and support. We are all about delivering exceptional supporter experience and making a real difference to people’s lives.
Leukaemia UK and You
This role requires managing several internal disciplines and external partners, and is a great role for someone looking to develop and evolve a relatively new directorate, enhancing organisational capability in key areas. You will have real autonomy in your work and get stuck into a range of disciplines, helping to drive us forward and make an impact for all those affected by leukaemia.
Knowledge & Experience
Essential
- Qualified accountant.
- Successful track record in leading a finance function, ideally in a charity or not-for-profit organisation.
- Previous experience in managing external audit, risk management, payroll, pension, and procurement functions.
- Successful track record in line management, building teams and engaging working climates, where staff are motivated, performing to a high standard and engaged.
- Experience building an inclusive culture and creating workplace systems and processes in line with this culture.
- Evidence of working with board members and other senior management to help deliver strategic objectives, good governance and financial priorities.
- Evidence of identifying new strategic initiatives and leading change.
Desirable
-
Experience in leading one or all of HR, IT, Legal, Premises highly desirable.
-
Experience of leading Equality, Diversity, and Inclusion within an organisation.
-
Experience in a governance role as a Trustee or equivalent.
-
Experience of working with outsourced providers.
-
Experience of interim roles.
Skills and Abilities
- A proven ability to think and act strategically.
- Evidence of strong analytical and problem-solving skills.
- Sharp commercial acumen; able to spot opportunities and make connections.
- Strong and effective leadership and management skills - supporting, involving and guiding staff so they feel valued, inspired and empowered to succeed.
- Strong communicator with the ability to tailor communications to suit a range of different audiences.
- Ability to operate effectively at all levels across the organisation, with proven influence and persuasion skills at board level.
- A highly organised, meticulous and thorough approach to work.
Styles and Behaviours
- Highly personable – a genuine ʻpeople personʼ – who can secure the confidence of others quickly and help build a diverse and effective culture.
- True team player who can thrive in a highly collegiate environment where matrix working is the norm.
- Results orientated with high standards and a strong can-do attitude and a sense of personal responsibility.
- Tenacious and resilient, with a positive and enthusiastic mind-set.
- A strong empathy with and understanding of the work that the Charity do – supporting life changing care for patients.
- Willing to take a hands-on approach when necessary, and lead by example.
Together we can find and fund the research that matters most to people living with blood cancer.
The client requests no contact from agencies or media sales.
Job Title: Information Technology (IT) Manager
Location: London (Hybrid)
Reporting to: Chief Operating Officer (COO)
Responsible for: IT Officer
Contract: Permanent
Salary: £55,000 Gross per annum + 9% pension contribution
Deadline: 17:00 UK time, 30 October 2025
Conciliation Resources
Conciliation Resources (CR) is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide. We currently have over 80 full and part-time staff members, working mainly out of offices in the UK, Belgium, Australia, Philippines, Kenya, Ethiopia and Central African Republic. We work with over 100 locally-based and international partners worldwide.
Job Purpose
The purpose of the IT Manager role is to lead CR’s internal IT operations and infrastructure. Reporting to the Chief Operating Officer, the IT Manager will be responsible for the effective and efficient management of our IT systems, ensuring their reliability, security, and alignment with the company's strategic goals.
While the role is based in London, it needs to provide oversight to the global IT systems of the organisation, ensuring systems will function effectively in all operating contexts, taking into account issues such as internet bandwidth and electricity reliability.
The role is supported by an IT Officer who handles the majority of user-facing support issues, and can draw on a long-term part-time IT consultant who has a deep knowledge of the organisation’s IT systems and infrastructure. This allows the IT Manager to focus more on strategic planning information and infrastructure management, and IT project delivery.
The successful candidate will provide a balance of strategic and operational skills. While they will be able to draw on the IT Officer and Consultant for much hands-on work, they will, at times, need to take on more of the operational tasks. At the same time, they must possess the judgement and insight to understand the technical landscape, determine organisational needs, and identify and engage external specialists as needed.
Person Specification
Knowledge
• Strong understanding of current IT operating environment, including hardware and software, and upcoming innovations and challenges.
• Understanding of risks and threats, particularly in a context of working with partners in states with a history of cyber-attacks.
• Understanding of how AI tools can be utilised for improving organisational effectiveness and efficiency.
Experience
• Experience in planning and budgeting for an IT function, looking ahead at what is required and ensuring plans are developed to respond to emerging changes.
• Experience in establishing and maintaining IT systems on an organisational basis.
• Experience of working in a global organisation, ensuring systems function in contexts with limited technology, electricity and internet bandwidth
• Experience in maintaining cybersecurity, dealing with malicious threats, and maintaining organisational functioning.
• Experience in maintaining necessary licensing and authorisations, including Cyber Essentials certification.
• Experience of working with Macs and Google Workspace would be an advantage.
Skills
• Ability to engage with other departments to understand their needs.
• Ability to adapt systems and processes to ensure they meet the needs of users.
• Project management skills and the ability to roll out changes in a way that ensures they are adopted.
• Documentation skills, with the ability to prepare effective policies, guidelines and records, including disaster recovery plans.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across South East London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across South East London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 16 November 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.


