Communications manager volunteer roles in leer, unity

At Merstham Community Facility Trust our vision is thriving community where every resident has the opportunity to belong. We aim to support, empower and connect the people of Merstham.

The purpose of the charity is to support the Merstham community by delivering services that reflect the needs and ideas of local residents. We are committed to championing community led projects, events and volunteering opportunities, and we strive to foster a sense of belonging, enhance personal development and promote wellbeing.

If you are a committed and enthusiastic person who wants to make a difference to the lives of the people of Merstham then this could be the volunteering position for you!

Our key initiatives are:

Addressing financial hardship by running a food club, hosting a food bank and providing a Community Fridge, using surplus food collected from local supermarkets and making it accesible to local residents, also saving tonnes of food ending up as waste. During the winter we provide a 'warm hub'

Improving Wellbeing including activities to address social isolation for example a community allotment, bee keeping, chatty tables, Craft tables, games evenings and a Cinema Club -aimed at reducing social isolation in the elderly. We have a number of mental health initiatives and have trained 20 Community Champions - who can give basic advice on mental and physical health issues. We organise various community events for example an Easter Egg Hunt, Christmas Fayre and Coach outing to the coast.

Community Enablement Signposting to support, including access to Citizens advice, food bank and support groups. Employment support - provided by partners at the Hub to assist path to employment and increase employability. Up-skilling and training of volunteers and Lead volunteers to put skills back into our community, IT support

The Board is currently composed of six trustees and two associate trustees. We employ a manager, four part time office staff and three caretakers who conduct the work of the charity. There are about 60 volunteers and 20 Wellbeing Champions involved in the Hub, carrying out activities such as IT support, reception duties, Repair cafe etc. During the winter months we run a 'Warm Hub' where people of reduced means can receive a cup of tea, biscuits and a friendly welcome.

 As Chairman of the Board of Trustees you will play a vital role in shaping the future direction of the charity, and securing it's success in challenging the social inequalities faced by the community of Merstham.

Core Skills

1. Leadership & Facilitation

   • Ability to lead and inspire trustees and volunteers.

   • Encourages participation and manages diverse opinions.

2. Communication

   • Clear, respectful, and persuasive speaking and writing.

   • Able to represent the charity in public and with stakeholders.

3. Governance & Strategic Thinking

   • Understanding of charity governance and trustee responsibilities.

   • Can help develop and oversee long-term plans.

4. Meeting Management

   • Skilled in chairing meetings effectively, ensuring they are focused, inclusive, and productive.

5. Financial Awareness

   • Basic understanding of budgets, funding, and financial accountability (doesn’t need to be a finance expert).

6. Conflict Resolution

   • Ability to manage disagreements constructively and maintain harmony on the board.

Key Attributes

1. Integrity

   • High ethical standards and commitment to the charity’s mission.

2. Commitment

   • Willing to dedicate sufficient time and energy.

3. Impartiality

   • Treats all opinions fairly and avoids favouritism or personal agendas.

4. Empathy & Community Focus

   • Understands and connects with the community the charity serves.

5. Confidence Without Ego

   • Willing to make decisions and stand by them, but open to being challenged.

6. Reliability

   • Can be counted on to follow through with responsibilities and support the board and staff.

Optional but Valuable

• Fundraising experience

• Policy or nonprofit background

• Local community ties

• Experience managing volunteers

Do you have a head for numbers? Could you use your financial skills to support your local Parkinson’s community? We’re looking for people who like being part of a team and want to make a difference. Would you like a flexible role, where much of it can be done from home at a time that suits you? In this role you’ll be working with staff and volunteers, fostering connections, meeting new people in your local area, all whilst making a difference to those living with Parkinson's.

Why we want you:

This vital role supports local groups across the UK which are run by volunteers, offering friendship and support to people living with Parkinson's, their families and friends. As a pivotal part of the local volunteer team, you will help plan group spending for the benefit of people affected by Parkinson's in your community.

What you will be doing

• Be an ambassador for Team Parkinson’s - engaging with local staff, volunteers, and your local community, to ensure the group has the greatest possible impact on those affected by Parkinson's in your area
• Accurately record financial activity, keeping the group and the Parkinson's UK local networks finance team informed of the group's financial position
• With support from your local staff, stay up to date with Parkinson's UK's financial policies actively sharing them with the group and supporting the group to operate within them
• Provide regular reports to the committee on the financial status of the group including final accounts. 
• Deal with financial administration for the group, from annual reports to legacy spending, and ensuring volunteer expenses are paid accurately in line with our volunteer expenses policy
• Be a signatory on the group's bank accounts

The skills you need

• Previous experience in finance, accountancy or bookkeeping can be valuable, but is not essential
• Confident with numbers and able to take the lead on the group’s finances
• Have confident computer and email skills - be open to using new systems and other digital tools
• Have a commitment to the wider charity’s aims and values
• Be able to contribute to balanced decisions that take into account multiple views, and to do so in a collaborative, open and inclusive way with committee and local staff

What's in it for you

• Develop valuable leadership, teamwork and people skills
• Play a crucial role in the local Parkinson's community, Team Parkinson’s, and wider local planning, making new friends and building connections
• Develop / maintain your accountancy or bookkeeping skills, along with administrative and communication skills - we are happy to provide references

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach and part of that journey is to develop an online food bank, allowing people access to a food bank that may not get help through their local council/Job Centre and may only want to use the service online.

People may want to use the online service of a food bank for many reasons, whether due to disability or not. 

The role of Project Co-ordinator role will oversee this project with guidance and input from the trustees, lived experience board members and with the support of other co-ordinators that are relevant to the outreach, funding and running of the service.

You do not necessarily need experience of this kind of role but good attention to detail and task management potential will be key, we can work the rest out together. If you like the idea of this, please get in touch with us and we can arrange an informal chat.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Location: Work from home but ideally based in Bracknell / Reading / Wokingham  

Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings 

Overview: 

Sometimes, you just need someone to listen without judgement. That’s why we’re launching a brand-new telephone support service for the LGBTQ+ community, and we’re looking for friendly, reliable volunteers to help make it happen. As a Volunteer Support Mentor, you’ll answer pre-booked calls from service users, creating a safe space for them to speak openly, offering emotional support, guidance, and signposting to other resources. 

What You’ll Be Doing 

• This is a home based volunteering role, but you’ll need to be based in Berkshire, ideally in the Bracknell, Reading, or Wokingham area. 

• The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week. 

• Service users will pre-book telephone appointments via our website. 

• You’ll answer calls, providing a safe, non-judgemental space for users to talk openly, offering emotional support, guidance, and signposting to other relevant services. 

• After each call, you’ll complete a short record noting what was discussed, any guidance given and any safeguarding concerns. 

• Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation. 

Who This Role Would Suit 

• Someone looking for a long term volunteering opportunity. 

• Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community. 

• Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience. 

• Individuals with experience in mentoring, coaching, befriending, or other listening based support roles. 

• People with strong empathy, good listening skills, and an interest in supporting the mental health and wellbeing of the LGBTQ+ community. 

What’s In It for You 

• Make a direct and positive impact on the lives of LGBTQ+ individuals. 

• Help create a safe, judgement free space for those who may never have experienced one before. 

• Offer meaningful support, even a short 30 minute conversation can impact someone’s day or outlook. 

• Contribute to a wider effort to foster safety, inclusion, and understanding within the community. 

• Gain valuable experience in active listening, support work and working with diverse communities. 

• Be part of a welcoming, passionate and supportive team. 

Requirements 

• Based in Berkshire (preferably Bracknell, Reading, or Wokingham). 

• Able to realistically commit to a minimum of 2-4 hours per week for the long term. 

• Basic administrative skills and strong communication and organisation skills. 

• Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training. 

• Willing to undergo an enhanced DBS check. 

• Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U. 

• Comfortable using basic technology to answer calls/log call notes. 

• Commitment to maintaining confidentiality and safeguarding best practice. 

We believe this is an exciting opportunity for individuals with a strongly held belief in the benefits that empowering leadership skills can have in shaping the future of the next generation. 

We are looking for individuals that can promote our cause and are willing to share their personal and professional experience and insights as part of the collaborative decision-making of our Board of Trustees.

We are committed to diversity in the workplace through a workforce that reflects the population and communities we work with across the UK.

Our board of Trustees is currently under-represented by individuals with black, asian, and ethnically diverse heritage in addition to people aged under 30 years of age.

As such, we would welcome applicants with these backgrounds to support our aim of a nationally representative organisation workforce.

Knowledge, skills and experience

While we are interested in the person, we are looking for individuals with specific skills and experience in one, some, or all of the following areas:

o Working with primary and/or secondary schools, colleges, and/or youth-development organisations.

o Working in or with Awarding Organisations.

An understanding or experience of financial oversight is considered desirable but not essential.

Trustee commitment and responsibilities

All Trustee positions are voluntary with reasonable expenses remunerated.

To be an effective Trustee, you will need to commit approximately 1-2 days per quarter to attend and prepare for board meetings which are generally held virtually.

Members of our Audit, Risk and Compliance committee additionally meet two weeks before each board meeting for finance and regulation focused discussions with the Executive team.

Effective Trustees support our work by:

· Ensuring we are working towards our vision, mission and values in everything we do.

· Supporting strategic decision-making by actively contributing advice, guidance, and opinion in the pursuit of the organisation’s objectives.

· Constructively guide the Executive in the delivery of the organisation’s strategy.

· Actively represent and champion the work of the Leadership Skills Foundation.

· Maintaining proper financial and regulatory oversight promoting best practice as a Charity to ensure our sustainability and longevity.

Our values

Created in collaboration with the Leadership Skills Foundation team, our cultural values are our ways of working that we expect in all aspects of our interaction with each other and with our delivery centres, tutors, partners, and learners.

• We are better together

Together, we do great things. Collaboration, belonging and individuality aren’t just buzzwords to us; they’re deeply held commitments in the way we work. As we solve problems together, we make sure everyone feels listened to and valued.

• We are guided by goals

Every initiative we developed is guided by clear aims. From giving young people the confidence to achieve, to bringing major change to communities, all our goals are significant and focused on improvement.

• We evolve and innovate

As the world changes, so do the opportunities and challenges of the people we support. As different times call for different skills, we are brave enough to be different and to innovate to be fit for the future. 

• We have pride in our programmes

We never forget how valuable everyone’s future is. That’s why we go above and beyond to deliver high-quality trustworthy and regulated programmes.

Know someone great for this?

Walk N Talk 4 Mental Health is a Hampshire-based charity that brings people together to walk, talk, and support one another’s mental health.  Our mission to normalise conversations about mental health. What started as a local initiative has grown into a wider community movement, offering walks, workshops, creative events, and outreach activities across the region and beyond.

We exist to:

• Promote open conversations around mental health
• Tackle stigma through community connection
• Provide accessible, non-clinical peer support
• Champion lived experience and neurodiversity

As we look to the future, our priorities include:

• Expanding our network of walk leaders and volunteers
• Growing our fundraising and partnership efforts
• Strengthening our governance and infrastructure
• Reaching underrepresented groups

To do this well, we need a strong, committed, and diverse Board of Trustees who are passionate about making a difference.

Trustee Role and Responsibilities

Our Trustees are the guardians of our mission. They support the strategic direction of the charity, ensure good governance, and help keep us grounded in our values.

As a Trustee, you will:

• Ensure the charity is carrying out its purpose for public benefit
• Support legal compliance with our governing documents and charity law
• Act in the charity’s best interests at all times
• Oversee financial and risk management
• Champion inclusion, transparency, and ethical practice
• Provide strategic insight, challenge, and encouragement to our team

Trustees are expected to attend quarterly Board meetings and contribute time and expertise to support the charity’s goals.

This is a voluntary role.

Skills and Qualities We’re Looking For

We are looking to grow a well-rounded, creative, and committed Board. You do not need to have previous Trustee experience to apply.

We particularly welcome applications from people with experience or interest in:

• Finance (A Treasurer role is available)
• Charity governance and leadership
• Mental health, neurodiversity, or social justice
• Fundraising, grants, or corporate partnerships
• Legal or HR
• Marketing, comms, or social media
• Community organising or lived experience

We also welcome people who bring a different perspective – whether that’s lived experience of mental health challenges, grassroots activism, or simply a big heart and a curious mind.

Commitment and Terms

We aim to keep things as flexible and accessible as possible.

We estimate the time commitment to be around 4–6 hours a month.

We offer a six-month initial trial period to ensure the role is a good fit, and Trustees are invited to serve an initial term of three years, renewable.

As the welcoming face of the food bank you’ll be sociable, enjoy meeting people and able to offer friendly and caring support to those in crisis. You’ll receive and check food vouchers, prepare food parcels and make refreshments for the people who visit the food bank. You’ll provide a listening ear and support people in accessing other services with compassion and dignity.

Why we want you

We are committed to ensuring anybody visiting a food bank is welcomed, valued and treated with dignity.  Volunteers take time to share a warm drink, discuss food requirements, offer a listening ear and, when appropriate, signpost people for further support and help.  

As a Food bank centre helper you will play a vital role giving direct support to people who use food banks, meeting and greeting people coming into the food bank, packing their food parcels, making them feel comfortable and providing further signposting support where appropriate.

In this role you can make a real difference to people’s lives providing vital help and support to those in crisis in your local community.

What you will be doing

• Welcome clients to the foodbank centre
• Receive vouchers, check validity, and prepare food parcels according to the standard packing lists
• Make refreshments and tidy up as required during the session
• Offer a listening ear and signpost clients, as required, to further support, using information from the signposting folder/leaflets
• Work under the guidance of the session leader and report any health & safety or safeguarding concerns to the project manager/session supervisor

The skills you need

• Strong team player
• Excellent communication skills
• Empathetic
• Has an eye for detail
• Organised and self-motivated

What's in it for you

• Using your existing skills to make a difference
• Meet new people who share your passion to eradicate poverty in the community
• Make a real difference to the running of your food bank

Could you be a part of our inspiring, hardworking and motivated team making a positive contribution to rebuilding the lives of women and children?

At One YMCA we provide a range of varied and exciting volunteer roles - we currently are looking for support at our Horizons (Domestic Abuse) and Onyx (Independent Sexual Violence Advisor) services based in Bedford

Some of the tasks and responsibilities include:

•  Supporting the Horizons and Onyx teams with raising awareness of their services across the Bedford area
•  Liaising and networking with community partners we work with such as GPs, Pharmacies, Community Centres and local businesses
• Attending and supporting promotion of services at local community events and Outreach projects
• Promoting our services by handing out leaflets, putting up posters and sharing posts online as well as word of mouth

You will be: 

• Be of a friendly, welcoming, approachable and a cheerful disposition
• Good communication skills with conversational English.
• Reliable & punctual.
• Be a team player with a flexible approach.
• Be proactive & work under your own initiative.
• A willingness to get stuck in.
• Able to maintain complete discretion in handling confidential information.

 A full induction to the Horizons/Onyx service and specific sites will be provided, including an "Introduction to Domestic Abuse" 1 day training course

You will be required to complete online training, plus a menu of optional training linked the role will be made available.

You will receive regular 1 to 1s and supervision with line manager and oportunities to attend volunteer meetings and events!

Please note you will be required to undergo a DBS check and two references will be taken up prior to commencing the role. 

Winners Group Initiative

Winners Group Initiative works to improve the lives of marginalized youth, women, children, and people living with HIV/AIDS through education, entrepreneurship, and sustainable, community-driven change. Addressing challenges such as poor-quality education, inadequate healthcare, discrimination against marginalized groups, and lack of skills, they run four key programs. Education provides resources and support to 10 local public primary schools, with special focus on girls’ education. Community Development fosters collective action and skills training for employment. Advocacy empowers marginalized voices to influence decisions. Health promotes preventive care, strengthens local facilities, and extends grassroots services—creating lasting, equitable improvements in the community.

Volunteer Board Member

Volunteer Role Description (remote, unpaid)

In their capacity, they will offer guidance to the organization, manage international partnerships, and use they experience to strategize and implement action plans that will assist the organization in meeting its objectives and goals. This is a flexible role only 10 hour per week, there are no monthly meetings unless you request for it to communicate with the organization on your progress. The organization will be sharing with you of all their work through your desired communication mode regularly.

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

Join our choir as a Guitarist Volunteer, contributing your musical talents to enhance our rehearsals and performances! Your role will support in creating a lively atmosphere, allowing our choir to deliver unforgettable performances! Sessions take place every Thursday from 3-4pm, if you are available and would like to get involved, we’d love to hear from you!

What you will be doing

• Accompany choir members during rehearsals and performances with live guitar music.
• Collaborate with choir members to select appropriate songs.
• Engage with other volunteers and service users, creating a positive and supportive environment.

The skills you need

• Experience in playing the guitar, either personally, professionally.
• Experience with a variety of music genres
• Strong communication and collaborative skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Why we want you

As branch treasure you will be key part of your local branch creating a range of

activities to help spread the word about SSAFA within your community. To

ensure that that our Armed Forces community know that SSAFA are here to

help and that we need the public’s support to continue offering our services.

What you will be doing

· Maintaining and reconciling local bank accounts and recording transactions and authorised payments.

· Providing and present reports to the branch committee and to SSAFA’s central office.

· Maintaining accurate records using our on-line finance management system.

· Preparing year end accounts and financial statements including arranging an independent review.

The skills you need

· Some experience of financial administration

· Great written and verbal communication skills

What's in it for you

· Support and friendship from your local SSAFA branch and the wider SSAFA community

· Use your skills, knowledge, and life experience to benefit others

· Support in your role from the team at SSAFA

· Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those

involved in our work and expects volunteers to share this commitment.

About us

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as offering social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.

Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone.

The Role

In this busy, hands-on role, you’ll gain an understanding of how the UK asylum system works, enabling us to provide the highest standards of service to those who need us most. Your work will focus on maintaining accurate records, following clear processes, and delivering high-quality support to every one of our vulnerable clients.

This will include working with individuals in UK detention centres. As a Detention Team Volunteer Caseworker, you’ll be speaking to clients impacted by the government’s “one in, one out” policy. You will be taking them through our client questionnaire to gather information important for their referral to legal support.

This role requires a commitment of 10 hours per week distributed evenly across the week.

We’re looking for people with a genuine passion for human rights and refugee protection. If that’s you, please get in touch. This is a fantastic opportunity to help asylum seekers access the legal support they deserve.

Responsibilities include:

• Attend induction, ongoing training and keep up to date with resources and procedure to ensure you can carry out the role effectively and efficiently.
• Able to work independently and manage your time effectively, sometimes working to tight deadlines
• Take on new cases each week, whilst also providing ongoing support to previous clients
• Be organised and accurate with information, with an eye for detail
• Maintaining and updating client records
• Sorting and organising client’s paperwork
• Ability to use spreadsheets, Google Workspace, messaging platforms and secure databases.
• Excellent communication skills and the ability to communicate with people who do not have English as their first language, working alongside interpreters to ensure clients understand the process
• An understanding of the traumatic experiences that our clients have been through and the emotional resilience to cope with this
• Liaising with other professionals including lawyers and Migrant Help
• Professional and dedicated to ensure that the best interests of the clients and Care4Calais are represented at all times
• Attend regular team meetings and contribute effectively
• Understand the remit of the role, we do not give legal advice, we are a referral mechanism
• Following safeguarding procedures and reporting safeguarding incidents appropriately
• Referring clients to other teams within the organisation, when necessary
• Keeping your line manager updated on any issues which may impact your ability to carry out the role effectively.
• Maintaining communication with the management team throughout your role, available for regular check-ins to ensure the best service is provided to our clients.
• To participate in promoting the work of the legal access team as directed by the management team
• Comitting to your weekly volunteering hours

To apply please provide a covering letter outlining why you want to volunteer for the Legal Access team, and why you think you would be suitable for this role.

Person Specification

Essential Criteria:

• Ability to work sensitively and effectively with a diverse range of clients, demonstrating cultural competence, respect and compassion.

• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.

• Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.

• Proactive and self-motivated, with the ability to take initiative.

• Strong working knowledge of Google Workspace.

Preferable Criteria:

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic is a strong asset. 

• Having experience of the asylum system in the UK is a strong asset.

• Experience working with vulnerable communities

Lived Experience Inclusion:

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment)

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.