An exciting position has become available within the RFEA Central Support Team (CST) based in Birmingham for a Project Nova Client Advisor to join a well established and integrated team. As a Nova Client Advisor you will be hard working, meticulous to detail and conscientious. Working on behalf of the RFEA and Walking With The Wounded Partnership, the principle role will be to provide central registration, tracking and a help desk function for Project Nova.

Project Nova is a support programme for Veterans identified in Police Custody; it is focussed on early intervention, support and diversion at point of arrest in order to prevent re-offending and a potential prison sentence. Project Nova is jointly delivered by RFEA and WWTW and working in partnership with NHS Liaison and Diversion Teams and Police Custody suites.

The ideal applicants for this position will be self-starters with a strong customer focus, excellent telephone manner and be capable of working within a large team and on their own initiative. Excellent communication skills, IT literacy, keyboard skills and interpersonal skills are essential.

Principal Responsibilities

Engagement

• Receive referrals of Nova Veterans (veterans in contact with the Police, in Nova areas, either because they have been arrested or because they are working with the Police as they are at risk of arrest).
• Undertake search for Nova veterans where contact details are missing following referral including use of social media.
• Establish first contact with referred Veterans.
• Support the Nova Team Leaders and Case Managers to engage with veterans.
• Register Nova Veterans on the CRM system.

Support Network Referrals

• Manage referrals for Nova Veterans to organisations in the Support Network, including diary management and reminder calls.

Tracking ans Follow-up

• Contact Nova Veterans who are in the support network following referral.
• Report any issues or problems that the tracking reveals.
• Follow up Nova Veterans at 3 months and 6 months after case closure.
• Provide accurate and responsive telephone, text, social media and email 'helpdesk’ support to Nova Clients and other stakeholders.
• Record all interactions with Clients and other Nova stakeholders.

Ideally applicants should be NVQ 3/4 qualified in Information Advice and Guidance, however, appropriate training will be given.

The successful candidate will be required to work 35 hours per week. Normal working hours will be on a shift pattern between 8.00 am and 8.00 pm Monday to Fridays inclusive. In addition there will be regular Saturday shifts between 8.00 am to 1:30 pm.

The role is offered initially on a one year fixed term contract, but with options to extend and possibly become permanent. A competitive salary package of £17,700 to £18,700 depending on qualifications and experience. Job satisfaction is guaranteed.

To apply, please submit your covering letter and CV. The closing date is 16th May 2021 with interviews scheduled in late May ready to start in June 2021.

Successful candidates will be required to undertake a Ministry of Defence security clearance which requires applicants to have been resident in the UK for over 5 years, an Enhanced DBS disclosure and Non-Police Vetting (NPPV 3).

PR & Communications Officer

7 - 12 hours per week

£28,785 pro rata per annum plus 7% pension

VAC is seeking to appoint a part-time PR and Communications Officer.  A creative thinker and storyteller that is able to communicate the work of the organisation to all stakeholders using engaging content.  Skilled and experienced in PR, website, and social media management.

For an application pack, please download from Voluntary Action Coventry website. 

VAC application form only, no CVs accepted.  Please do not attach a CV to your VAC application form.

Closing date for applications: 10am, Wednesday 21 April 2021

Interviews will be held on 28 April 2021

Registered Charity No 514518

Communications Officer – England
Reference: APR20219751
Closing date: 09:00, 26 April 2021
Location: Flexible – Newcastle / Lancaster / Denby Dale / Birmingham
Salary: £22,986.00 - £25,500.00 Per Annum
Benefits: Pension, Annual Leave, Life Assurance
Duration: Up until 31st March 2022

This is an exciting opportunity to join the dynamic and innovative Communications and Marketing team, within RSPB England’s Fundraising and Communications department, helping us to save nature through inspiring and impactful communications.

We are in a Nature and Climate Emergency. We need the very best communicators with the ability to produce innovative and engaging content to help grow our audiences and inspire everyone to act to save nature. Do you have the skills and abilities to make this happen?

*This is a secondment role working up until 31st March 2022 and will require candidates to be able to live and work in the North of England, either from one of our RSPB offices in Newcastle / Lancaster / Denby Dale / Birmingham (COVID permitting) or from home.

What’s the role about

As Communications Officer, you will be developing creative content and sharing our key messages across internal and external communications channels; from digital marketing and social media to broadcast and consumer PR. You will be responsible for creating compelling stories that change hearts and minds, to grow support for our conservation work and campaigns.

Your colleagues will collaborate with you to build and deliver the key communications that will achieve this vision. You will create communications for our major campaigns, help design on-site signage and destination marketing plans. You will have a passion for creating engaging content that inspires all audiences to come together to achieve the incredible; whether that’s through powerful media interviews or increasing our organic reach.

We need a team player who is highly organised, has good attention to detail and can work calmly to tight deadlines and when prioritising tasks. The role requires a friendly positive attitude, a collaborative approach to work, and the ability to adapt to changing priorities. As a communications officer, you will regularly liaise with colleagues across a broad work area, as well as partner organisations, volunteers and others which will require excellent interpersonal skills.

Above all, you will be an outstanding communicator who can inspire in others the passion you feel for saving nature.

This role will include exciting opportunities to travel across England (COVID permitting) including some overnight trips and occasional weekend work.

What we need from you

• Experience of working on media, PR and marketing campaigns
• A thorough understanding of different communication channels
• A proven track record of delivering excellent communication products in multiple formats
• Strong, persuasive and clear written and verbal communication skills
• Experience of managing social media accounts for brands or businesses, including content creation, scheduling, monitoring, and performance reporting
• Excellent organisation and time management skills with the ability to meet tight deadlines
• Awareness and interest in nature conservation or global climate issues
• Strong IT skills
• Experience of building good working relationships with colleagues and external organisations or contacts
• The role will require candidates to be able to live and work in the North of England, either from one of our RSPB offices in Newcastle / Lancaster / Denby Dale / Birmingham (COVID permitting) or from home.
• Knowledge of collaborating with colleagues and teams to influence decision makers is desirable
• Skills in digital design, video creation and new media production are desirable

*The closing date for this role is 9 am on 26 April 2021 however, we are actively recruiting for this role and reserve the right to pull this advert at any time.

Please note you will be required to upload a CV and complete an online application form.

To Apply and For More Information:

If you would like to apply or find out more about this position, please click the 'Apply' button. You will be directed to our website where you can complete your application.

No agencies please.

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 37 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflicts and natural disasters.

IRW Birmingham are currently recruiting for the position of ‘Internal Communications Manager' to join its dynamic External Relations & Advocacy Division. The post holder is responsible for designing and implementing the day-to-day flow of timely updates, news and organisational communications across the Islamic Relief family, namely between field offices (IRFOs), partners (IRPs) and the international head office (IRW). The role of the ICM is to ensure existing internal communications processes, technologies and resources are well utilised and coordinated in order to improve cross-organisational communications and messaging to support IRW leadership in delivery of Islamic Relief’s mission. The role involves managing activities at IRW and also working with counterparts within IRP and IRFO levels, acting as a point of contact for all internal communications activities.

The successful candidate must have or be:

• Experience of managing internal communications in a complex corporation or INGO
• Experience of developing and implementing internal communications strategies and measuring their effectiveness
• Experience with the tools of internal communications including intranet systems, email marketing software and face-to-face events
• Experience training and supporting communicators and non-communicators to create key messages and deliver engaging and timely communications with staff in mind
• Proven experience of writing copy for a variety of audiences across a range of media, including print and digital – ensuring outputs are engaging and accurate
• Excellent oral and written communications skills, including the ability to communicate and engage professionally with all stakeholders
• Strong knowledge of window-based software packages, intranet content management systems for digital channels and social networking and collaborative working tools for internal communications

If you are talented, reliable, service minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

PLEASE NOTE: Interviews are expected to take place on 26/04/2021. Only shortlisted candidates will be contacted.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Applicants should be sympathetic to the values of Islamic Relief:

(Sincerity, Excellence, Compassion, Social Justice and Custodianship)

Islamic Relief is an equal opportunities employer

We are looking to welcome a Community Engagement Officer to facilitate community engagement activities between the Town Council, residents, voluntary and community groups and businesses. 

You will be part of a Delivery Team whose focus will be around delivery an exciting portfolio of projects from the Strategic Plan to ensure that the Royal Town of Sutton Coldfield continues to be a great place to live, work and visit.

Job Purpose and Person Specification is available from theTown Council Website.

The closing date is: 5.00pm Thursday 6th May 2021.

We are looking to recruit a Partnership Fundraising Officer to secure long-term, high value, mutually beneficial corporate and non-corporate partners across a range of disciplines, including Charity of the Year, cause-related marketing and sponsorship.

You will also be responsible for researching key prospective sectors and companies, sector activities and the business marketplace, to compile lists of key targets, as agreed with the Head of Fundraising.  You will develop and manage an ongoing pipeline of prospects, that have a clearly defined target outcome and value.

The successful candidate will need to be able to demonstrate experience in corporate fundraising new business or a sales experience within the voluntary and/or commercial sector.

Marketing Manager

Are you a creative marketing professional who can really drive awareness, understanding and impact? This is a really exciting, brand new role, working for a charity that has grown over the last 12 months and now needs a Marketing Manager to take it to the next level.

Position: Marketing Manager

Location: Flexible – with Head Office in Dudley

Salary: £35,000 per annum (pro-rated to £21,000)

Hours: 21 Hours Part Time

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, flexible and remote working opportunities, occupational sick pay, eye care vouchers.

Closing Date: 26th April 2021 - Applications will be monitored and the role may close if enough suitable candidates apply.

The Role

• Creating engaging marketing and communications content, involving clients. Where possible using a range of innovative and engaging methods/communications to share interesting stories, case studies and news about the charity (videos, audio, comic strips etc.).
• Creating and maintaining of a range of far-reaching distribution channels and networks for the organisations content, to include social media, email distribution lists, online advertising etc.
• Developing strategic relationships to raise the charity’s profile.

The Ideal Candidate

The charity is looking for its first Marketing manager. As a brand new role, we're looking for a creative marketing person who can really drive the awareness understanding and impact the organisation brings.

This is an exciting role exciting time for the charity as it has grown over the last 12 months and this role is fundamental in taking marketing to the next level. This role will take the lead on brand and the charity’s awareness to the next level, through online digital marketing campaigns, social media and web presence, to engage with those most affected by the gambling addictions.

Key to this role will be telling the story in a creative and engaging fashion which really brings alive the organisation’s way. The key objective is to inspire and engage the core audience by telling the stories of the charity in a range of innovative ways across traditional and digital media.

By working closely with service users and staff, the Marketing Manager helps put the experiences and voices of the people it works with at the centre of communications and is pivotal in building a community of support to help tackle gambling addiction.

The role will work alongside the Fundraising Manager to tell the story of the charity to others including funders, corporates and those wishing to it gives to a charity like ours

An experienced marketing professional you will have hands-on experience in a marketing or communications role. We are really looking for someone to be a real creative marketer in driving awareness and engagement in the brand. Ideally you will have both B2C and B2B experience.

Becoming part of this exciting and innovative team is a great opportunity for someone with creativity and passion for communications to make real positive change for people affected by gambling addiction.

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Marketing Manager, Marketing Executive, Marketing Officer, Marketing and Communications Manager, Marketing and Communications Officer, Communications Manager, Communications Officer, Marketing, Communications, Marketing and Communications, Digital Marketing Manager, Digital Marketing, Online Marketing, Digital Marketing Manager.

The Youth Futures Foundation is an independent, not-for-profit organisation established in December 2019 to improve employment outcomes for young people from marginalised backgrounds. The foundation launched with an initial endowment of £90 million from the Reclaim Fund.

We are looking for a Policy and Public Affairs Officer to work closely with the Head of Policy and other colleagues to support the development of our evidence-based policy work. The successful candidate will play a key role in responding to, and advocating for, policy developments that will improve the lives of young people. They will have a good knowledge of policy areas such as children and young people and employment and be committed to supporting young people towards and into work. They will help to build and maintain relationships with key political and policy stakeholders and will work in partnership with peer organisations and wider stakeholders in the young people and employment sectors.

We are especially interested in hearing from individuals who are Black, Asian or from a minority ethnic background, and those who have lived experience that reflects the lives of the young people we are seeking to support. Whatever your background, if you have a personal mission that aligns with ours, and experience – paid or unpaid – of working in a political environment, for example: campaigning for a charity; working for an MP; or working in local or national government, please don’t hesitate to apply.

The closing date 11:59pm, 3rd May 2021 BST (Europe/London

Membership Venues Officer – Midlands
Reference: APR20219549
Location: Flexible
Salary: £18,250.00 - £20,246.00 Per Annum
Benefits: Pension, Life Assurance, 26 days Annual Leave

This is a fantastic opportunity for a passionate and driven individual with excellent organisational skills to join our UK-wide Membership Venues Team, who are vital to the success of our Membership Fundraisers and helps the RSPB to raise the funds it needs to reach our ambitious goals to save nature.

About the role:

You will be responsible for planning and organising a calendar of events for our team to attend, from shopping centres to country shows; high streets to our reserves, and everything in between, so that they can inspire members of the public to become members of the RSPB.

Our aim is to inspire external partners about our attendance at their event or venue. We are looking for someone who is a confident relationship builder, with an excellent telephone and email manner as well as communication and negotiation skills. You must have impeccable organisational skills, a keen eye for detail, and be able to manage several tasks at once, recording all key details on our CRM database system on a daily basis to ensure that our team of Membership Fundraisers have everything they need to attend their events and venues.

You will be part of a successful and energetic team, which covers the whole of the UK. This position can be conducted from home, however occasional visits to a local office or reserve will be required.

Ideally you will have a geographical understanding of the Midlands, and knowledge of local Membership venues.

Essential skills, knowledge and experience:

• Strong communication and negotiation skills.
• Competent in use of Microsoft Excel, Word and Outlook.
• Confident in learning about and using new software (eg, CRM database and Fundraising Portal). Training will be provided.

Desirable skills, knowledge and experience:

• Geographical understanding of the Midlands.
• Knowledge of membership venues in the Midlands.

Benefits of the position include:

• A set salary between £18,250 and £20,246 per annum
• 34 days holiday (including bank holiday and fixed Christmas leave)
• Full training and support with professional/personal development programmes; and
• Opportunities for career progression in multiple directorates.

Closing date: 23:59, 02 May 2021
Interviews will be held week commencing 10th May. 

To Apply and For More Information:

If you would like to apply or find out more about this position, please click the 'Apply' button. You will be directed to our website where you can complete your application.

No agencies please.

You will be one of 3 information and advice officers providing a wide range of information and advice services including: 

• Welfare benefits:  entitlement/enquiries and filling in forms 
• Housing options 
• Help at home 
• Care options 
• Wills, power of attorney and probate 
• Money matters 
• Your rights to social services 

You will be expected to play an integral part of the team contributing to decision making and ensuring that our clients receive the best possible service in line with established protocols and practices. 

You will need to have the skills to resolve and manage issues as they arise, be able to prioritise your workload, be flexible for the needs of the business, work within a team setting and able to consider business constraints and service user needs. You will also need to have a consistent and compassionate approach with our service users at all times. 

To be successful in this role you will need to have significant welfare benefits experience of at least 2 years, as well as knowledge and understanding of the wide range of issue affecting older people including current health and social care policy and experience of delivering effective information, signposting and referral services to clients. 

Are you passionate about working in the voluntary and community sector? Do you enjoy managing new projects? Are you good at building relationships? Do you want to make a difference and help improve the lives of vulnerable people?

As a Social Prescribing Project Development Worker, you will ensure that the voluntary and community sector is involved in and central to integrated care in Dudley borough. You will raise awareness about what the voluntary and community sector offers and can offer in the delivery of locality community-based services and activities. You will ensure that the voluntary and community sector is viewed as a credible, valued and equal partner in integrated care.

You will undertake new and develop existing projects in order to build upon the established social prescribing offer in Dudley. These will include identifying volunteering opportunities within social prescribing and overseeing the recruitment and management of these roles, managing the social prescribing fund grants programme, involving and supporting patients with lived experience to become peer buddies, befrienders etc. and to support them to kick start new community led activities.

The role will involve organising and delivering events to raise the profile of social prescribing and the voluntary and community sector, with a view to building stronger relationships between these entities, GPs, health clinicians and other Dudley Integrated Health and Care NHS Trust staff.

You will work closely with Link Workers and the voluntary and community sector to identify local service needs and gaps with a view to brokering solutions and providing capacity building support where required, in conjunction with Dudley CVS capacity building team.

You will be required to attend Integrated Plus team meetings and wider Dudley CVS staff meetings.

Location: Flexible within England & Wales

Department: News, Campaigns and Public Affairs

Contract Duration: 12 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The Campaigns and Public Affairs team drives the organisation’s influencing and public awareness campaigns, to deliver positive change for the people we support. We work across a number of different policy areas, for example welfare, debt and energy. 

This is an exciting time to join the team, as we’ve just decided our new influencing priorities. Reporting to the Campaigns and Public Affairs Manager, this role will be responsible for developing and delivering influencing strategies for a specific policy area. You will build strong relationships internally and externally, work with local Citizens Advice to achieve policy change and contribute to team development. 

This is clearly an extraordinary time and a difficult point at which to change jobs and we are committed to making this as easy as possible for candidates. We will arrange interviews by video-conference and ensure inductions can be done in a way that makes the successful candidate feel like a valued part of the organisation. If you'd like to have an informal chat about how your experience could meet the essential criteria, please get in touch.

We are happy to consider flexible working arrangements such as working from home, part-time working, fixed (non-standard) working hours and job-sharing.

Who we’re looking for

We’re looking for someone who is highly motivated and has experience of planning, delivering and evaluating strategic policy or behaviour change campaigns.

You’ll have:

• strong interpersonal skills, with the ability to build effective working relationships, and establish credibility, with internal and external stakeholders at all levels 
• excellent written and oral communications skills, using appropriate styles, methods and timing to maximise understanding and impact
• sound political judgement
• the ability to work under pressure, with with good organisation, prioritisation and time management skills

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Please be aware that we reserve the right to extend the closing date of the role.

ord is an international charity working with people in highly sensitive and oppressive contexts to transform dysfunctional relationships into those that create peaceful and inclusive societies. Our vision, inspired by the Christian faith, is of a world where all people live in the fullness of peace, have the freedom to flourish and live free from fear. We work towards this through employing and working with people of all faiths and none. 

Cord’s strategy, Promoting the Power of Peaceful Relationships, builds on what it has learnt from its recent programme work, adapting to the new challenges and opportunities that are present in the world today. Cord is currently exploring opportunities to expand into new countries and develop new partnerships. 

Cord is looking for someone to support our institutional fundraising and programmes with excellent writing skills, who is passionate about seeing positive change in our world and can bring strong project cycle management skills, including programme design, quality assurance and implementation, and learning and accountability.

The ideal candidate will need to have the following skills/experience: 

• Higher degree and advanced understanding of human rights, peacebuilding or international development; 
• At least two years’ experience in a comparable role for an international organisation; 
• Demonstrated track record of securing funding through writing high quality fundraising proposals and reports; 
• Awareness of project cycle management and programme delivery in challenging contexts; 
• Experience in writing complex and detailed institutional funding proposals and reports tailored to the language of donors for example the European Union, FCO, NORAD, GIZ and the U.S Bureau for Democracy, Rights and Labor 
• Strong organisational and project management skills 
• Excellent writer with meticulous attention to detail 
• Strong qualitative and quantitative research and analysis skills, with the ability to form convincing conclusions and arguments

This role is homebased with team meet-ups in Coventry and travel to country programmes.

Chief Officer

Carers Careline require a part time Chief Officer to lead and manage a small team based in the Ecumenical Centre in Redditch. Well established, the charity offers various forms of support to unpaid Carers in Redditch.

Role Requirement

The role requires that the Chief Officer: 

• Be a dynamic and strong team leader 
• Have excellent communication skills 
• Be prepared to be in the public eye representing the charity 
• Have excellent networking and presentation skills 
• Have an understanding of the issues affecting unpaid carers 
• Be a successful and experienced fund raiser.
• Have an understanding of working with communities 
• Have financial management experience, be able to read and interpret accounts, set and manage budgets 
• Be competent in using the Microsoft Office software suite.

Key Responsibilities:

• To develop and implement a fundraising program, that will ensure a sustainable revenue stream.
• To provide leadership to the organisation by creating an adaptable and responsive team through their personal development. 
• To manage the IT system development with the aim to improve our level of services.
• To evaluate and manage risk in all areas of operation.
• To develop and ensure that all legal requirements, organisational policies and procedures are adhered to in relation to service users, staff and volunteers.
• To ensure that all evaluation and monitoring processes meet funding criteria. and produce detailed reports for the funders.
• To develop and manage policies and procedures that comply with the Charity Commission, Companies House and Governmental requirements, 
• To ensure compliance with all financial legislation.
• To ensure that staff and volunteers are adequately informed and trained to carry out their duties safely and in compliance with all policy and procedures.
• To set, manage and present operational budgets.

Salary and Holidays

Type of Position: Permanent Part-Time

Number of Hours:25 hours per weeks Monday to Friday to suit the needs of the organisation, including some occasional evening and weekend work

Salary: £19,110 full time equivalent £28,282

Annual Salary: Paid Monthly

Holidays: Equivalent of 5 weeks holiday per year plus public holidays

Accountable to the Trustees, this position is demanding and the person selected will have patience, empathy and find satisfaction in helping others to improve their lives.