Communications officer jobs

Location: Camden Road, London N7

Salary: circa £45,000 per annum (depending on experience)

Hours: Full-time, 35 hours per week

Reporting To: Head of Finance and IT

Contract: Permanent

Centre 404 is a thriving charity with a proud history of supporting people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs. We are looking for a skilled and motivated Finance Manager to lead our finance function and help us build a financially resilient future.

�� About the Role

This is a key leadership role within our Central Services team. You’ll oversee day-to-day financial operations, manage a small team, and deliver accurate, timely reporting that supports strategic decision-making across the organisation.

You’ll work closely with the Head of Finance & IT, senior managers, and Trustees to ensure robust financial planning, compliance, and risk management. Your work will directly support our mission and help us maximise the impact of every pound we receive.

�� Key Responsibilities

· Lead the finance team and manage daily operations

· Deliver monthly management accounts, statutory reporting, and audits

· Oversee budgeting, forecasting, and financial planning

· Ensure compliance with Charity SORP, funder requirements, and financial regulations

· Support strategic projects and deputise for the Head of Finance & IT

�� About You

We’re looking for someone who is either qualified or working towards ACA, ACCA, CIMA, or CIPFA, with a strong track record in financial management. You’ll be a confident communicator, a proactive problem-solver, and a collaborative leader who thrives in a mission-led environment.

You’ll bring:

· Experience in charity finance and donor reporting (desirable)

· Strong understanding of financial systems and controls

· Ability to lead and develop a finance team

· Excellent interpersonal and analytical skills

· A commitment to Centre 404’s values and mission

�� What We Offer

· A supportive, inclusive working environment

· Opportunities for professional development

· Flexible working arrangements

· The chance to make a real difference in people’s lives

Job title: Head of Finance and Data
Responsible to: Chief Executive Officer
Key relationships: Trustee Treasurer and Bookkeeper
Hours of work: 22.5 per week - schedule flexible, upon discussion

Salary: £45,0000 pro-rata (subject to skills and experience)

Location: Stowmarket, Suffolk

Contract term: Permanent (with a probationary review at 3 months)

We are seeking an experienced finance professional to join a new Chief Executive Officer and an ambitious team of staff and volunteers. 

Job purpose

To lead on financial strategy and planning, budgeting, reporting, and analysis for The Mix and its trading subsidiary, 127 Trading Ltd.

To lead on data strategy and management, (financial and non-financial), across the whole organisation ensuring data quality, and promoting data-driven decision-making.

We are looking for a experienced finance professional to join a new CEO and an ambitious team of staff and volunteers and to lead and manage our finance and data activities, enabling exciting, impactful projects and supporting the community to thrive.

Background

The Mix Stowmarket Ltd. is an established youth charity working with young people across Mid Suffolk. Through mentoring, youth work, education programmes and social enterprise, we support young people young people aged 9–25 across Mid Suffolk. The Mix has a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, which operates two cafés. We are rooted in community impact and innovation.

Our vibrant and ambitious youth charity serves. We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused approach, and a deep belief in the potential of every young person.

Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd, which runs two cafés that provide training and employment opportunities for young people, while generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk.

We have recently appointed our new CEO, who takes up post in October 2025.  We now seek an experienced Head of Finance and Data to support the senior team as they lead The Mix into its next chapter, with prime responsibility to provide sound and rigorous financial and data leadership across The Mix and 127 Trading Ltd.

Overview of the role

As the organisation’s Head of Finance and Data, you will be an experienced, and trusted professional, who can bring strong financial and data disciplines to the organisation.

Working closely with our new CEO and committed trustees and staff, you will develop and implement The Mix’s financial and data strategies that are aligned to our vision to expand the reach of our crucial support of young people in Suffolk.

You will have a thorough understanding of financial accounting and planning relevant to the charity and social-enterprise sectors, with a strong attention to detail.

You will be passionate about the use of financial and non-financial data to inform business decisions and be an effective analyst and communicator of business performance.
 
You may come from the youth, charity, health, education, or social enterprise sectors — but above all we welcome candidates who can bring the vision, leadership and heart to shape the future of fundraising and marketing at The Mix.

Main Responsibilities

1. Financial leadership

· Develop and implement financial strategies, policies, and practices.

· Oversee financial planning, budgeting, and forecasting.

· Lead the Finance sub-committee

· Ensure accurate and timely financial reporting and relevant analysis of performance, at a project, site, and business level.

· Manage financial risk and ensure regulatory compliance.

· Provide strategic financial advice to senior management and the board.

· Monitor financial performance and identify areas for improvement.
 

2. Data Strategy and Management
 

· Develop and implement a comprehensive data strategy.

· Ensure data quality, security, and governance.

· Drive data-driven decision-making across the organisation.

· Chair the Data, Impact and Evidence Action Group.

· Oversee data analysis, reporting, and visualization.

· Collaborate with other departments on data-related initiatives.
 

3. Stakeholder Engagement
 

· Communicate financial and data insights to senior management, the CEO, the Board, and stakeholders.

· Build strong relationships with internal and external stakeholders.

· Function as a point of contact for audit and regulatory inquiries.
 

4. Team leadership and development
 

· Lead and mentor the finance and data team.

· Foster a collaborative and high-performing work environment.

·Ensure effective communication and knowledge sharing within the team.

For further details please also refer to the job description.

The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Statement from the Managing Director 

“As Managing Director, I’m committed to ensuring our team enjoys their time here and thrives in a positive atmosphere. Given how much of our lives we spend at work, it’s essential to foster a culture where everyone looks forward to coming in each day.  At Temwa, we value openness, honesty and authenticity. This isn’t just corporate talk, it’s a sincere commitment backed by our dedicated board of Trustees, who work tirelessly to support our mission. Temwa is an established and well respected NGO.

Our programmes span forestry, agriculture, livelihoods, health and education. I’m particularly passionate about working with communities so that they adapt to the effects of climate change, where Temwa can play a vital role. 

If you are driven to make a tangible impact, we’d love to hear from you.

This is a great opportunity for a passionate individual to leverage their skills and energy to increase income for a dynamic and growing international development charity. The role also involves working with the programme team at Temwa Malawi to support the delivery of amazing and impactful programmes that can bring lasting change in Nkhata Bay North.” 

Job Description 

As the Fundraising and Programme Officer at Temwa, your time will be split across both fundraising and programmes. You will support fundraising through grant proposal research, preparation and submission, as well as support project management through project development, reporting and monitoring. You will report directly to the Programme Lead as well as be accountable to the Fundraising Manager. 

About Temwa 

Temwa is a Bristol-based charity committed to empowering remote communities in Northern Malawi. Our goal is to harness the power of bringing communities together to support community-led development. We partner with hard-to-reach communities in Malawi, empowering local people to end poverty and transform their own futures. At the same time, we inspire local communities in the UK to come together to help bring about this change. We have been working in Northern Malawi for over 20 years, and our work currently includes sustainable agriculture, forestry, health and education programmes. 

Principles of Temwa 

• Community-driven – Temwa’s decisions are made by the community 

• Working towards long-term self-reliance 

• Commitment to sustainable development 

• Belief in inclusive communities 

• Working together with integrity, openness, mutual accountability, and professionalism 

We have a highly skilled team of 27 full-time employees in Malawi implementing this work, based out of two offices in the Northern Region. Our UK office in Bristol comprises a small fundraising and operations team of six staff (two team members are full-time, all other team members are part-time), 3-5 regular volunteers and interns, and a wider family of volunteers and supporters. 

Key Roles and Responsibilities   

Fundraising (60%) 

• Ongoing management of a portfolio of charitable trusts and grant-making bodies 

• Researching and maintaining a database of donors including Trusts and Foundations in the UK and overseas to which Temwa could apply for fundin 

• Stewardship of current donors to promote repeat, long-term funding

• Growing the organisation’s fundraising portfolio by submitting funding proposals to new donors, including Trusts, Foundations, and Institutional Donors

• Working to form strategic partnerships with relevant organisations and agencies 

• Developing the organisation’s case for support, including through proposal templates for all projects 

• Working with the Temwa Fundraising Manager and MD on corporate partner engagement

• Supporting fundraising events, and representing Temwa at events and networking meetings 

• The postholder will be required to undertake other duties and responsibilities from time to time - Temwa is a small team, and all staff are occasionally called upon to support the work of others 

Programmes (40%) 

• Supporting project development and budgeting 

• Monitoring progress of projects against targets 

• Assisting with the implementation of agreed programme management systems, including the development of logical frameworks and other monitoring tools 

• Reviewing internal reports and leading on all donor reports 

• Supporting development of Impact and Annual Reports as well as Temwa’s other capability statements

• Liaising with the Malawi office on programme queries related to UK fundraising and programmes 

Experience, Qualifications, and Requirements: 

The ideal applicant would have the following attributes: 

• Educated to degree level or equivalent in work experience 

• Experience of fundraising, including trust and grant fundraising, with proven track record of securing income against set targets 

• Knowledge and experience of writing compelling and persuasive fundraising applications/reports

• Experience in researching trusts, foundations, and a variety of fundraising prospects, including corporate partnerships and grant opportunities 

• Experience of building good relationships with staff, external funding bodies and supporters 

• Experience of working on any international development project 

• An understanding and empathy for international development work 

• Strong written and verbal communication skills 

• Highly numerate with strong attention to detail 

• Ability to work with competing priorities to tight deadlines 

• Highly proficient in the use of Google Workspace and MS Office, particularly Excel

Further strengthening the application would be: 

• Experience of project management 

• Experience of institutional fundraising 

• Experience of working for an international development charity 

• Understanding of monitoring and evaluation

• Experience of project budgeting

• Application deadline: Monday 8th September 

• Shortlisted candidates will be invited to an interview with Temwa on W/S 15th September, or W/S 22nd September 

We actively encourage applicants from diverse backgrounds especially from ethnically diverse, LGBTQ+ and disabled communities as well as those with lived experiences of tackling inequalities, as we believe diverse voices are instrumental in creating transformational change.

Temwa in compliance with the Equality Act 2010, will seek to make reasonable adjustments to overcome barriers to employment caused by disability and/or neurodiversity, and encourages applications from these candidates. If you need any reasonable adjustments, please contact PSR. We guarantee to offer an interview to those with a disability who meet the minimum criteria. 

Job Title: Risk and Compliance Officer

Location: Home-based (requires occasional travel to London, likely once per month, to attend meetings, events and training) or Hybrid (with one day per week in the London Office)

Hours: 35 hours per week                               

Contract type: Permanent

Salary: £30,290 per annum (home-based) - £33,320 per annum (hybrid)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can lead and embed a proactive risk management culture across the organisation.
• Someone who helps teams identify issues early on and plan effectively for business continuity.
• Someone who can be a go-to expert on data protection and compliance, offering clear and practical guidance and advice.
• Someone who stays ahead of regulatory changes and supports others through training and advice.
   

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
   

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 19th September. 1st Stage Interviews 30th September online and 2nd Stage Interviews 7th October (potentially in person).
 

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form.
 

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please refer to our privacy policy on our website. 

Office Manager

£33,000 – £35,000 per annum (dependent on experience)

Full time and Permanent (35 hours per week)

Office base Liverpool Street/Moorgate – Commonweal operates a flexible hybrid working policy requiring staff to attend the office base at least 2 days per week, one of which is our Tuesday anchor day when all staff are in the office.

Commonweal is an independent charity, with a small core staff team of 9, overseen by a voluntary Board of Trustees, working to investigate, pilot and champion housing based solutions to social injustice.  Using our charitable resources, we provide experts and partner organisations with the opportunity to trial and test new approaches designed to enhance housing equality and justice. Independently evaluating each of our projects we share our experiences, using this learning to inspire new thinking. Through the replication of what works and the lessons from what doesn’t, we influence changes in policy and practice.  In addition, we commission other research identifying and spotlighting new areas of housing injustice. 

We are seeking an Office Manager to lead and deliver the core administration that underpins our charity’s work. This new role brings together governance admin, property record management, and oversight of our office systems and environment.

As Office Manager, you will:

• Provide high-quality governance support to our Board of Trustees, including scheduling meetings, collating agendas, circulating board packs, and taking minutes.

• Manage the administration of our property portfolio, ensuring leases, rent review dates, compliance certificates and other legal documentation are accurate and up to date.

• Oversee the smooth running of our office, including IT and supplier contracts, health & safety compliance, and ensuring staff have the systems and equipment they need.

• Act as the first point of contact for general enquiries and provide reliable admin support to the CEO, DCEO and wider team.

We are looking for someone with:

• Strong organisational and time management skills.
• Experience of managing an office in the charity or not for profit sectors
• Experience of supporting Boards or committees, including minute-taking.
• Knowledge of property/lease administration, or a willingness to developed this.
• Excellent written and verbal communication skills.
• Confidence managing suppliers and contractors, with a pro-active approach to problem solving.
• A collaborative and professional style, with the ability to juggle multiple priorities and deadlines

This is a vital role at the heart of Commonweal, making sure our systems and governance are effective, compliant and supportive of our wider mission.

Deadline for applications: 11:59pm 23rd September 2025 

(Please apply early, as we may close this vacancy ahead of the advertised deadline if we receive a high number of applications)

Initial interview date: w/c 29th September via Zoom or TEAMS video platforms.

Final interview date: w/c 6th October in person at the Commonweal Offices.

How to Apply
Please read the Job Description and Person Specification for the role.

If you wish to apply, you will need to submit:

• An up-to-date CV
• A covering statement (no more than 2 sides of A4) setting out how you meet the requirements of the role and your motivations for applying.

Applications should be submitted via CharityJob

No agencies please – any approaches will be ignored.

Commonweal Housing is committed to equal opportunities and values diversity in its workforce.

37 hours per week / £37,000 per annum / fixed term until 1 November 2026 / hybrid – based in Hove and regular travel to our sites across Sussex and Guildford / Monday-Thursday 9-5pm; Friday 9-4.30pm.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are recruiting for a brand-new role to join our Asset Management Team which works closely with colleagues across housing, compliance, and property management to deliver excellent housing services.

As our new Compliance Housing Officer, you will be responsible for delivering high-quality housing services and ensuring property compliance across our sites. You will ensure all statutory and regulatory obligations are met, particularly in relation to health and safety, property standards, and landlord responsibilities. You’ll also oversee responsive mechanical and electrical services, ensuring safe and reliable housing for our residents. For an initial six months, the role will take the lead on coordinating the onboarding of new properties in and around Hove whilst also providing essential support across our property portfolio.

In delivering the role, you will be responsible for:

• Managing onboarding and tenancy processes, including home visits, occupancy checks, and emergency protocols.
•  Coordinating repairs and compliance checks, ensuring timely completion
• Monitoring housing regulations and safety standards (e.g. gas, fire, legionella, asbestos).
• Conducting inspections and audits, maintaining regulatory registers, and supporting contractor management.
• Delivering excellent customer service and supporting income collection and tenancy issue resolution.
• Representing YMCA DownsLink Group in meetings with landlords and suppliers and supporting service improvement initiatives.

Qualifications, knowledge, and experience

• Experience in the housing sector, particularly in regulated environments and property compliance. Strong knowledge of housing legislation and safety standards.
•  Excellent communication and stakeholder relationship skills.
• Proven ability to manage multiple priorities and deliver results.
• Proficiency in digital tools (e.g. Microsoft Office 365, property management systems).
• A CIH Level 3 qualification in Housing Maintenance, Lettings, or Housing Services — or equivalent compliance or health & safety qualifications (City & Guilds/IOSH/NEBOSH).
• A full driving licence and access to a car for travel across service sites within the working day.

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Wednesday 17 September at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

Help Us Empower the Next Generation: Join the Air Cadet Charity as a Grants Manager!

Are you an experienced and strategic grants professional with a passion for making a difference? The Air Cadet Charity is seeking a dedicated Grants Manager to lead and shape our grant-making programmes. This is a pivotal role that will ensure our funding effectively supports young people across the UK, enhancing their experiences and opportunities within the RAF Air Cadets.

About Us:

The Air Cadet Charity is the principal charity supporting the Royal Air Force Air Cadets. We provide vital grants for activities, equipment, and opportunities, helping young people develop skills, confidence, and reach their potential through aviation, adventure, and community engagement. From adventure training to simulators and training equipment, we ensure the RAF Air Cadets organisation continues to thrive and inspire.

The Role:

As our Grants Manager, you will be a key leader in our grant-making process. You'll be responsible for the strategic development and smooth operation of the grant lifecycle, ensuring applications are processed efficiently, records are meticulously kept, and communication with our Air Cadet applicants is clear and supportive. You will also play a key role in informing the Grants Committee's decisions and leading the expansion of our programmes. Your strategic and organised approach will ensure our funding reaches those who need it most, helping us achieve our mission effectively.

You will be responsible for:

• Developing and implementing our grants strategy, identifying new funding opportunities and leading the expansion of our grants programme to increase our reach and impact.
• Working closely with the Grants Committee to assess applications, providing expert insight and analysis to help inform their decisions.
• Administering the online grant application portal, ensuring data accuracy and accessibility.
• Conducting initial screening and eligibility checks of incoming grant applications.
• Preparing and issuing grant agreements and coordinating payment schedules with the Finance Manager.
• Monitoring the progress and impact of funded projects by reviewing grantee reports and maintaining accurate records.
• Serving as a primary point of contact, providing clear guidance on application processes to prospective and existing grant applicants.
• Maintaining comprehensive and accurate records within the charity's CRM/grants management system.
• Ensuring compliance with internal policies and reporting requirements throughout the grant lifecycle.
• Building and maintaining positive relationships with our Air Cadet grantees.

What we're looking for:

• Proven experience (minimum 3-5 years) in a grants management or similar senior role within a charity, foundation, or similar organisation.
• A strong track record of developing and implementing successful grants strategies.
• Excellent analytical and communication skills, with the ability to present complex information clearly to a variety of audiences, including the Grants Committee and Trustees.
• Exceptional organisational and time management skills, with a strong eye for detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel) and experience with a CRM or grants management system.
• A proactive and professional approach, with a genuine passion for youth development and the Air Cadet Charity's mission.
• Familiarity with the Air Cadet organisation or other uniformed youth groups is an advantage.

All applicants must have the right to work in the UK. The successful candidate may be required to hold a level of security clearance.

Why join the Air Cadet Charity?

• Be part of a respected charity directly supporting the development of young people through the RAF Air Cadets.
• Work closely with dedicated volunteer staff across the UK.
• Opportunity for professional growth and development within the charity sector.
• 26 days annual leave + bank holidays
• Employee life assurance scheme
• A supportive and collaborative work environment.

Location: Remote/Hybrid with occasional travel to events/meetings around the UK and to the Sleaford, Lincs office.

Hours: Full-time (37.5 hours per week)

Ready to help us empower the next generation of Air Cadets? To apply, please submit your CV and a covering letter outlining how your skills and experience meet the requirements of the role by 9am on 8th September 2025.

Join us in our mission to support the RAF Air Cadets!

The Air Cadet Charity is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a satisfactory DBS check as this role involves working in close proximity with an organisation that supports young people.

Corporate Partnerships Officer

Contract: Fixed term 12-months contract, Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £33,323 - £34,894 with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Corporate Partnerships Team harnesses the power of the private sector through strategic relationships that raise much needed funds for WaterAid’s life-changing work. 

About the role

As our Corporate Partnerships Officer, you will provide critical support across all functions of the Corporate Partnerships Team and work closely with Corporate Partnership Team Managers to drive sustainable change.

In this role, you will:

• Lead on administrative support for the Corporate Partnerships Team
• Support the delivery of high-quality partnerships with corporate partners.
• Support the development of new partnerships with corporate partners.
• Support our private sector engagement work to strategically engage business.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience in a charity fundraising, partnerships and/or customer service role.
• Endless drive, enthusiasm and ability to work under own initiative/independently to produce high quality results and meet deadlines.
• Excellent communication skills: written, verbal, presentation and face-to-face. 
• Excellent attention to detail and ability to provide excellent customer service and support to companies or individuals at all levels.
• Strong administrative and IT skills – including spreadsheets – and experience of using customer databases (training given).

Although not essential, we’d prefer you to have:

• Experience and knowledge of corporate responsibility/sustainability
• Experience of working or volunteering in the voluntary sector

Closing date: Applications close 12:00 PM UK time on 15th September 2025. Interviews are expected to take place week commencing 22nd September 2025 and 29th September 2025.

How to Apply: Click Apply to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)

• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

The Community Fundraising Central team are key to the success of our Community Fundraising strategy; offering centralised support to our team of Community Fundraisers on the ground.

About the role 

In this role, you’ll work with the Community Fundraising team and the wider Fundraising and Experience Directorate to ensure effective delivery of the Community Fundraising strategy and plan. 

Alongside the Community Fundraising team you’ll maximise the potential of each supporter and how the charity can support them by working with your team and colleagues from across the charity. 

You’ll ensure that every supporter has a great experience of Parkinson’s UK.

What you’ll do:

• Ensure all supporters and potential supporters of Parkinson's UK are provided a welcoming, efficient, proactive and professional service.

• Work with the Community Fundraising team and other colleagues to ensure effective delivery of the Community Fundraising strategy.

• Work with external stakeholders to ensure smooth delivery of our projects.

• Actively deliver projects and product development work as identified by the Community Fundraising Management team.

• Provide a solutions focused problem solving focus

What you’ll bring:

• Experience in delivering effective supporter care

• Demonstrable experience of working with a relational database, and accurate data entry

• Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and in writing

• The ability to deal with customer enquiries in a diplomatic and sensitive manner

• Ability to work flexibly and effectively as part a team

• Experience of operating in a modern digital workplace, including using digital  tools to work collaboratively and productively

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person from the 18 September 2025 at our London Office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

About us  

We’re Morden College: an almshouse charity providing older people with housing in south-east London. At the heart of everything we do is our goal to improve the lives of our residents so that they can live well for as long as possible. Our community of 250 older people live in Morden College’s almshouse accommodation at Blackheath and Beckenham, and in our care home. We are committed to enabling our residents to live independent, fulfilling, and healthy lives while receiving the right level of support when needed. Residents enjoy a range of events and activities to take part in, and each site offers facilities for socialising including putting and croquet lawns, bars, and Café 19 in the John Morden Centre at Blackheath. 

As part of the Morden College team, you will play a key role in challenging ageism, promoting healthy ageing, and fostering social connection. We value equity, diversity, and inclusion and embrace technology to ensure sustainable and high-quality services. Our community is a place where both residents and staff thrive. 

About the role and who we are looking for 

We are seeking a Sustainability and Evaluation Officer to play a vital role in helping us build the foundations of our sustainability and impact work during a key period of organisational development and change. 

Reporting to our Sustainability and Impact Lead, this role will provide essential analytical, coordination, and stakeholder engagement support as we: 

• Develop and implement a Monitoring, Evaluation and Learning (MEL) framework 

• Complete our first environmental and social impact baseline assessment 

• Prepare our first Sustainability and Impact Report 

• Begin embedding ESG (Environmental, Social, and Governance) and sustainability principles into all aspects of our operations and services. 

Much of this work will involve identifying and organising data currently dispersed across the organisation (e.g. spreadsheets, systems, teams), contributing to the development of a new CRM system, and building processes and tools that enable us to better measure, evaluate and communicate our impact. 

You will work closely with colleagues across all departments – particularly in resident services, property, hospitality & commercial, IT and finance – as well as with residents and external partners.  You’ll also help ensure sustainability and impact considerations are built into how we make decisions, improve services, and report externally. 

This role is ideal for someone early to mid-career with strong data and evaluation skills, excellent attention to detail, and an interest in how environmental and social change happens within complex organisations.  If you’re proactive, values-driven, and excited to shape something new, we’d love to hear from you. 

Main duties and responsibilities    

1. Data discovery and management 

• Locate, clean, and organise data from across the charity (including resident services, environmental data, property portfolio, HR and finance) 

• Help define and implement consistent data collection processes to improve quality and accessibility of information 

2. Evaluation and learning 

• Support the development and implementation of our Monitoring, Evaluation and Learning (MEL) framework 

• Conduct or contribute to evaluations using both quantitative and qualitative methods 

• Gather resident feedback through interviews, surveys, focus groups, or other participatory methods 

3. Sustainability and ESG support 

• Assist in collating environmental and ESG data (e.g. waste, water, energy, transport, emissions) from across our sites and operations 

• Support the analysis and presentation of environmental data for our baseline assessment and future reporting 

• Contribute to the integration of ESG standards into reporting and planning 

4. System and process development 

• Work with colleagues and external providers to define impact-related data requirements for our new CRM system 

• Support data migration, clean-up, and integration activities linked to sustainability and impact 

5. Reporting and communication 

• Contribute to the development of our first Sustainability and Impact Report 

• Produce clear, accessible summaries, visualisations, dashboards, and insights for internal and external audiences

6. Grants and service impact 

• Support the monitoring and analysis of our charitable giving and grant-making (including out-pensions and grant organisations) 

• Help identify how we can better evidence the impact of our services to residents and other stakeholders 

7. Coordination and admin support 

• Provide administrative, scheduling, and coordination support across sustainability and evaluation projects 

• Contribute to stakeholder engagement activities with residents, partners and staff 

Person specification 

Essential 

• Experience working with data: gathering, cleaning, analysing, and presenting it clearly and effectively 

• Knowledge of evaluation and research methods (qualitative and quantitative) 

• Understanding of MEL, impact evaluation, or theory of change approaches 

• Strong interpersonal and communication skills; able to build trust, work collaboratively, and explain complex ideas in accessible ways 

• Strong organisational and project management skills with attention to detail 

• Ability to work independently, take initiative, and manage multiple priorities 

• Comfortable using Excel and other data tools (e.g. Power BI, Tableau, survey tools) 

• Interest or experience in ESG, sustainability, or social impact 

• Awareness of data ethics, confidentiality, and responsible data use 

Desirable 

• Experience working in a housing, charity or public sector, environment 

• Familiarity with CRM systems and experience supporting system development or data migration 

• Knowledge of ESG or sustainability frameworks (e.g. SRS, SDGs, GRI, TCFD) 

• Experience engaging with service users, residents, or communities in a participatory way 

• Experience working with or engaging older people, particularly in residential, community, or service settings 

This job description is not meant to be exhaustive and will be reviewed and amended as necessary to meet the changing needs of the organisation.  It will also be used as the basis for determination of objectives and the contents will be used as part of the appraisal process

Job Title: Programme Coordinator
Line Manager: Managing Director
Location: Clapton, Hackney Contract:
Permanent Salary: £27,000
Hours: Full time/40 hrs per week (occasional evenings/weekends as required)
Pension contribution: 3% Holiday allowance: 25 days + bank holidays.

Who we are
Hackney School of Food is a food education hub in Clapton, Hackney. We work closely with schools and our local community to deliver cooking and growing programmes that build life skills and foster a healthier, more resilient future. Our award-winning teaching kitchen and its productive gardens give children and adults a “seed to spoon” experience. Here, we work with our local community, from school children, to families, to teams, to share with them how food is grown and cooked, as a way to deepen connections to healthy, seasonal ingredients. Set up in partnership with LEAP Federation and Chefs in Schools, we are a Community Interest Company – a not-for-profit social enterprise – with a mission to empower individuals to gain practical skills that inspire healthier habits, connect people across cultures, and support food education at the core of community wellbeing.

Role overview
We’re looking for a proactive and organised Programme Coordinator to help keep our busy calendar of classes, events, and community activities running like clockwork. This is a varied role with a focus on bookings and administration, alongside outreach, communications, and reporting, helping us reach more people, share our story, and measure the difference we make. The role will be onsite at our teaching space in Hackney. You’ll play a really key role in our team, making sure everyone, from our chef educators to our school partners, has the right information at the right time. You’ll coordinate the scheduling of a range of programmes, from weekly school sessions to seasonal events, ensuring each is delivered smoothly, safely and to a high standard. If you thrive on organisation, enjoy variety, and like the idea of working somewhere where no two days are the same, this could be the role for you.

Key Responsibilities
Programme & Administrative Coordination

• Act as the first point of contact for all incoming enquiries via phone, email, and in-person show-arounds.
•  Manage and maintain the shared bookings calendar, ensuring schedules are accurate and up to date.
•  Coordinate all aspects of school, after-school, and holiday cooking programmes — including outreach, scheduling, and briefing the delivery team.
•  Coordinate corporate bookings, including tailored away days, cookery experiences, venue hires, and corporate volunteer days.
•  Liaise with clients to understand bespoke requirements and ensure delivery teams are fully briefed.
• Prepare and send booking confirmations, terms and conditions, and collect deposits/payments when required.
• Provide logistical support for event bookings, setting up spaces for activities, ensuring equipment, furniture, and tech are ready.

Outreach & Communications

• Promote programmes to schools, community groups, corporate audiences, volunteers and the public.
• Undertake targeted outreach to recruit participants for funded community programmes, ensuring spaces are filled by priority groups.
• Produce engaging content for social media, newsletters, and the website to shout about what we do.
• Create and update promotional materials using tools such as Canva.
• Use networks, local events, and targeted outreach to grow participation.
• Keep our contact databases up to date.

Monitoring, Evaluation & Reporting

• Keep our Monitoring, Evaluation and Learning framework up to date, recording key data monthly and termly to record and evaluate our impact.
• Maintain accurate participation records across all of our programmes
• Collect and analyse participant feedback to improve delivery and help evaluate our programmes.
• Support the preparation of reports, case studies, and impact stories.

Finance & Administration

• Support financial processes for bookings and programmes, including invoicing, payment tracking, and deposits.
• Assist with budget monitoring for projects and events.
•  Ensure accurate financial records are maintained in line with organisational procedures.

About you

Essential

• Strong organisational skills with the ability to manage multiple priorities.
• High attention to detail while working at pace.
• Confident communicator with excellent written and verbal skills.
• Able to work independently, take initiative, and follow tasks through to completion.
• Collaborative, positive, and team-oriented.
• Tech-savvy with experience using calendars, spreadsheets, and digital tools.
• Basic understanding of budgets and financial processes.

Desirable

• Experience in food education, community health, or public health.
• Knowledge of Hackney’s local community and schools.
• Experience managing volunteers.
• Familiarity with Canva or other design tools.

Benefits

•  Be part of a pioneering food education hub making a real impact on health, wellbeing and community
• Join a committed team where your ideas are welcomed and you’ll have the chance to shape and grow your role as the organisation evolves.
• 25 days of holiday per year, as well as bank holidays.
• Free onsite lunch provided during term time.
• Ongoing training and development opportunities.

Equal Opportunities and our recruitment process

Hackney School of Food believes in the power of diverse talent to drive innovation and create a strong organisational culture. We actively encourage applications from individuals of all backgrounds and are especially keen to hear from local candidates in Hackney.

Other requirements
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance.

Ombudsman Case Handler

Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life? 

Are you skilled in complaint handling and provide excellent customer service?   

We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.

This is also a fantastic hybrid working opportunity (with part-time hours considered) for graduates with an interest in the higher education and ombudsman sectors.  Full training and mentoring will be given, so if this sounds like something you would be interested in, then apply today!

Position: Case Handler

Location: Reading/Hybrid

Hours: Full-time, 35 Hours per week (part-time working considered)

Salary: £34,099 to £39,631 per annum

Contract: Permanent

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

Closing Date: Monday 08 September at 10am.

About the Organisation

Our vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints.  This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.

Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.

Responsibilities include:

• Determine whether complaints are eligible for review and communicate decisions to students;
• Request and obtain documentation and information from higher education providers, students and student representatives;
• Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
• Provide effective guidance to students, student representatives and providers on the OIA’s case-handling process, possible remedies and typical timeframes;
• Conduct reviews of complaints, draft and issue Complaint Outcomes

About You

You will have:

• Excellent written and oral/ telephone/video call communication skills.

• Excellent interpersonal skills.
• A customer service focus.
• High level of accuracy and attention to detail.
• Ability and willingness to learn new processes and procedures with a positive attitude.
• Resilience to work in a demanding and high-volume environment.
• Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
• Strong and recent experience of using Microsoft Word, Excel and Outlook.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period. All successful candidates will start at the starting salary point shown and this is non-negotiable.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Public Affairs Lead at the Food Foundation provides expertise on building relationships with political stakeholders to deliver impact across all areas of our work aimed transforming food systems and shifting diets.

· Do you have knowledge of the UK’s political system and experience of how to influence policy-making?

· Do you care about what we eat and its impact on our health and planet?

· Do you want to work in a small, ambitious organisation and use your influencing skills to deliver real impact?

If the answers to these questions are yes, we would love to hear from you!

Hours: Full time, 37.5 hours per week (willing to consider part time hours, no less than 4 days)

Starting Salary: £39,960 (pro rata and London weighting included)

Contract: Permanent

Working pattern: This is a London based role (our office is in London, Brixton) and you will be expected to work at least 2 days per week from the office. Whilst there will be a need to regularly attend in-person meetings in parliament and officer, there is flexible working options.

Job requirements: An enhanced clean DBS check, obtained through The Food Foundation plus two references

Job Purpose

The Public Affairs Lead sits within our Policy and Advocacy Team, working to build support for The Food Foundation’s work amongst Parliamentarians and to influence the government to help deliver policies that will transform the food system.  This is an exciting opportunity to join a small organisation delivering big impact on the political agenda around food. 

The Public Affairs Manager reports to our Head of Policy and Advocacy and will be responsible for planning and delivering our public affairs activity. You will spend considerable time meeting MPs and Peers in parliament and building relationships with their teams with a view to identifying potential new supporters and ensuring that The Food Foundation has a range of contacts that we can call on to support and amplify our policy asks and to raise issues when required. 

While this role is focused on political engagement, you will work closely with policy and research colleagues and with our communications team to share perspectives on which priorities it may be tactical to pursue at any given time and to understand what evidence is available to inform engagement.

You will also work closely with public affairs professionals in other organisations to deliver joint programmes of engagement work which leverage respective organisational strengths.

You will have excellent political instincts and a strong interest in policy developments, monitoring closely what is going on in Parliament and in Government, and keeping abreast of the latest developments in order to identify opportune moments to maximise political attention on the issues we work on and to galvanise support for policy change. 

You will work with our communications team to build compelling narratives targeted at different political stakeholders about the impacts of the food system on our diets, our health and our planet, and the need for evidence-based solutions.   In the current parliamentary term we expect a major focus of activity to be on securing a White Paper and then A Bill on food system change.

You will lead on developing and commissioning a range of briefing materials and reports for policy audiences and formulate responses on behalf of the organisation to policy development processes and Parliamentary inquiries.

You will think creatively about methods and opportunities for engagement in order to ensure that The Food Foundation’s messages and priorities are noticed and heard by policy-makers in a very crowded policy space, including by working closely with our events manager to deliver impactful parliamentary events.

You will bring a learning mindset to the role, assessing the impact of our policy engagement approaches in order to make continuous improvements.

The role will be a fulfilling blend of planning engagement campaigns, developing the materials and monitoring tools to enable delivery, and the practical task of developing personal relationships with key stakeholders.

A week in the job will look like: meeting with a Peer that is new to our work to brief them on evidence we have published and our current political priorities, completing a political stakeholder mapping exercise for a new campaign on sustainable diets to identify a shortlist of MPs to engage with, spending an afternoon in parliament to engage informally with passing MPs, pitching a new idea for a parliamentary inquiry to parliamentary staff from the Health and Social Care Committee, drafting an MP briefing for an upcoming debate on the Government’s obesity prevention priorities, reviewing next week’s parliamentary calendar to spot opportunities for engagement, attending a roundtable to share intelligence and discuss priorities for political party manifestos with other NGOs working on food issues, ringing round parliamentary offices to confirm attendance for an upcoming parliamentary reception, meeting with an MP that is closely involved with The Food Foundation’s work to refine messaging for an upcoming campaign.

Parenthood can be hard. It can be lonely. And it doesn’t come with a manual. Many families we work with also struggle with hunger, grief and anxiety, and just don’t know where to turn for support. Our volunteers are a lifeline to hundreds of families each year, offering one-to-one home-visiting and a wide range of support for parents to ensure that their children have the best start in life. We are seeking a Volunteering and Engagement Coordinator to recruit and develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow.

This is an exciting opportunity for a dynamic, forward thinking change-maker to test new approaches to engaging with local communities and potential volunteers. You will understand the importance of brand and positive messaging, and will be able to use a variety of techniques including social media to promote volunteering opportunities to different communities of interest.

Additionally, the postholder will be an inclusive and engaging communicator, with the ability to build supportive relationships with a diverse group of volunteers. The postholder will ensure that volunteers receive training, development and supervision to support the families we work with, and that high standards of practice are maintained. You will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.

The work requires a combination of field-based community engagement and training in Barnet, Brent and Harrow and regular days in the office which is in Finchley, Barnet.