Communications planning manager jobs
Job Description
Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-5 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme. Recently we’ve focused on developing and retaining a much larger staff group, using our data better and improving our marketing.
Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly. People with a learning disability, neurodiversity and their family carers are inclusively supported by social prescribers for advice and by health educators/coaches for health-related matters if needed.
Our current Executive Director, who has led Brent Mencap so well for 25 years wants to retire. The successful candidate will build on Brent Mencap’s history, current success and potential so our long-term passion for a healthier and fairer Brent can evolve and improve the lives of Brent People. Are you the amazing successor to lead and inspire our talented, committed team?
We are looking for someone who
· Has the relevant voluntary sector experience, vision, determination and leadership skills
· Is committed to developing and supporting our diverse staff group
· Can see the bigger picture but also focuses on the important details
· Supports our ethos of person-centred service delivery and activities
· Can communicate well with users, partners, staff, trustees and funders
· Enjoys influencing and raising awareness
· Is entrepreneurial, savvy, confident and can maintain our current financial stability and diversify our income streams
· Understands the lived experience of disability, long term health conditions and inequality and wants to improve their lives
· Understands the importance of marketing and data to challenge inequality, promote positive change and attract new funds.
· Can prioritise reviewing and improving our data collection
· Can develop funding project plans that includes staffing for enhanced wellbeing and creative activities, for young people, employment related support and other identified needs
In addition, they will have to:
· Work with the Board of Trustees and staff to develop our vision, implement strategic plans and deliver agreed objectives
· Be able to ensure all aspects of our work are done safely, legally, in line with our articles/constitution and able to assess risks and mitigate them
· Be responsible for staff development, management and all aspects of the administration of the organisation
· Be an ambassador for Brent Mencap, meeting and working with leaders with statutory and voluntary sector, Royal Mencap and local Mencaps
· Represent the lived experiences and voices of people with learning disabilities, neurodivergence, long term conditions and their families who inform our work and the work of others in Brent
· Work late occasionally, attend evening events, meetings and occasional weekends and undertake any other necessary tasks as required to ensure Brent Mencap functions safely.
In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. This job description will be subjected to review with the post holder, from time to time to ensure it accurately reflects the duties and range of the post.
This post is:
• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Candidates must be eligible to live and work in the UK
• Please note: Our office base is on the first floor of a Victorian building with steep stairs.
To be shortlisted,
· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs
· Be prepared to visit Brent Mencap so key staff and self-advocates can meet them informally before the interview day or have a 60–90-minute Teams meeting with them. To arrange a face-to-face or Teams meet up on a Wednesday only please contact our office manager Simon via the website.
Interview details
· A 4-part Interview with senior staff, self-advocates, operational managers and trustees, will take place at Brent Mencap on Friday 5th or 12th September 2025. Shortlisted candidates will be given a paper-based scenario to complete and send to us on the Thursday before the interview
· We anticipate the full interviews will take 2.5 hours with a 30-minute break at some point.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
Salary: £40,000 - £42,000
Contract: Full-time, Permanent
Location: London - Hybrid (3 days/week in office)
Closing date: 12 August
Benefits: 26 days annual leave plus bank holidays, annual wellbeing day, healthcare cashback scheme flexible working, and more.
We have a brilliant opportunity for a Senior Supporter Acquisition Executive to join the team at the Royal Air Force Benevolent Fund and help drive supporter engagement and income growth.
As part of this exciting role, you’ll lead the planning and delivery of multi-channel acquisition campaigns, creating impactful strategies that inspire new supporters and grow their donor base. You’ll manage the full campaign process—from creative briefing and content sourcing to budget oversight and fulfilment—across both digital and offline channels. You’ll also produce insightful reports for senior stakeholders and collaborate with agencies to ensure every campaign reflects RAFBF’s brand and values.
To be successful in the role of Senior Supporter Acquisition Executive, you will need:
- Experience in a fundraising or direct marketing environment.
- A proven track record in delivering successful donor or customer acquisition campaigns.
- Strong project management and analytical skills.
- Excellent communication and relationship-building abilities.
For an informal discussion about the role, please get in touch and ask for Heather, quoting the reference 2673 HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Children and Young People Case Workers
We are looking for passionate, committed individuals to join our team at this community-based charity, driven by a mission to ensure that every child and young person in Bolton has “the best possible start in life, so that they have every chance to achieve their aspirations, succeed and be happy” (Bolton Vision 2030).
This is an exciting time to join the charity on its incredible journey, with opportunities available to work directly with children and young people, empowering them to thrive.
Positions:
- Children and Young People Case Worker (Children in Care) – £26,306 - £27,931 per annum, Full Time, Permanent
- Children and Young People Case Worker – £26,306 - £27,931 per annum, Full Time, Permanent
Location: Bolton, site-based and home working
Closing Date: Monday 8th September 2025 at 11.59pm
The Roles
Children and Young People Case Worker (Children in Care)
You will coordinate and support a caseload of young people in care, matching them with trained volunteer mentors, supervising the relationship, or delivering direct 1:1 support where required. You will work to build self-esteem, resilience, and aspirations, engaging with partner agencies and ensuring positive outcomes. This includes monitoring progress, supporting volunteers, attending professional meetings, and organising group activities.
Children and Young People Case Worker
You will work directly with young people on a 1:1 basis or in group activities, tailoring interventions to meet individual needs. You will also support parents/carers where this benefits the young person, coordinate with other agencies, and empower young people to achieve their goals. Safeguarding, risk management, and accurate case recording will be central to your work.
About You
For both Case Worker roles, you will have:
- At least 1 year’s experience working directly with children/young people
- Experience in planning and delivering activities or interventions
- Strong communication and relationship-building skills
- Knowledge of safeguarding and child protection
- Ability to work flexibly, including evenings and weekends
- Full driving licence and access to a vehicle
Benefits Include:
- Flexible Working Opportunities
- Generous Leave Entitlement
- Contributory Pension Scheme
- On-site Gym
- Birthday Leave
- Enhanced Maternity and Compassionate Leave
- Certified as a Great Place to Work in 2024 and 2025
About the Organisation
This charity is a dynamic, community-based charity dedicated to giving every child and young person in Bolton the best possible start in life. Each year, we support over 4,000 individuals through youth provision, targeted services, education, football, and outreach programmes. We are driven by our values: Driven, Empowering, Fun, Caring, and Excellence.
We are an equal opportunities employer and welcome applications from all sections of
the community.
Other roles you may have experience of could include: Youth Worker, Family Support Worker, Youth Case Worker, Mentor Coordinator, Social Care Practitioner, Support Worker, Programme Coordinator, Children’s Support Worker. #INDNFP
PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.
Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Casework Coordinator to deliver support services to people seeking asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.
We now have an opportunity for a Casework Coordinator to join our team and play a key role in helping women seeking asylum on the basis of their sexual orientation improve their ability and resilience to cope with the challenges they face and build support networks.
This role will receive full training and support as required to deliver your responsibilities, including:
- Facilitating regular support group meetings of women who are seeking asylum on the basis of their sexual orientation
- Providing one-to-one emotional and practical support primarily to LBTQI+ women who are seeking asylum
- Assisting service users to access health services and accommodation
- Ensuring service users access quality legal representation
- Sharing your knowledge and experience by providing advice, guidance and training to other organisations working with LGBTQI+ people who are seeking asylum
This position requires that you are a lesbian or bisexual cisgender or trans woman and are comfortable discussing and disclosing your sexual orientation in a professional context with service users. Non-binary people are also welcome to apply for this role if you believe that your lived experience sufficiently closely aligns with that of women and girls.
It is important to be aware that your identity, including your sexual orientation, gender identity or intersex status, may become known to external parties, such as service users’ friends, funders, and the general public through your association with Rainbow Migration and our work.
Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are:
- Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
- Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
- Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
- Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
Diversity, inclusion and anti-oppression
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.
We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.
We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.
We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.
Role overview
Contract type: Permanent
Hours: Full-time (35 hours a week). Working part-time (minimum 21 hours a week) or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £31,294 FTE with potential annual step increases up to £35,086 (pro rata if working part-time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.
Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.
Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).
Benefits:
- Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
- Enhanced parental leave and pay
- Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
- Separate salary step and inflationary increases considered every year
- TOIL system
- Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
- Policy on staff loans or salary advances for difficult times
- Work laptop and mobile phone
- Training and learning opportunities
- Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments
- Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
- Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)
How to apply:
Closing date: 9am 01 September 2025
Interview dates: Initial interviews will be online on 11 and 12 September 2025. A second round of face-to-face interviews will follow in London later in September.
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address in the application pack.
Please send to the email address in the application pack or on our website:
- Your CV
- A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We’d also be grateful if you would complete this optional monitoring form - the link is in the application pack
In your statement, please:
- Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience
- Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
- State how many hours a week you wish to work and if you have a preferred pattern
- Explain if you have used AI to help with your application in any way and the reason why. While AI can be a helpful tool, we expect all applications to reflect your own experiences, qualifications and style of writing. Transparency is valued, so applications that are obviously written with AI without explanation will not be considered
By submitting an application, you:
- Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post
- Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed
- Accept that, if successful, you will be required to disclose all unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete this form linked to in the application pack to request support and they will confirm if they can match you with a mentor to support your application.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Information is kept for the minimum period necessary, which for CVs, covering statements and/or audio or video submissions for unsuccessful applicants is 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
Luminary is a charity dedicated to supporting women who have experienced gender-based violence on their journey toward employment, further education, and volunteering.
Our two-year programme is designed to equip women with the tools and confidence they need to thrive. We take a holistic approach to employability by combining practical skills training, personal development, and ongoing tailored support. Our offer includes training, one-to-one progression support, counselling, mentoring, community events, work experience placements and apprenticeships either via the partner social enterprise Luminary Bakery or via our external partners.
At the heart of everything we do is our shared mission: to ensure women are financially secure, free from cycles of harm, and have the power to thrive.
The Role
We are currently seeking an experienced Progression Support Worker to join our team. In this role, you will work with a caseload of around 20 women, providing personalised, trauma-informed support throughout their two-year journey with us. This includes guidance across key areas such as employment, finances, relationships, housing, and overall wellbeing.
Key Job Responsibilities:
- Provide individual support and build trusting relationships with our trainees, proactively arranging face to face and online support sessions, attending appointments with them and tracking their progression.
- Offer person-centred holistic support to trainees to become independent, using our ‘Independence Tracker’ and other assessment tools to assess their needs and set targets on a regular basis.
- Liaising with trainees and the training team to help 80% of graduates to complete a minimum of 80% of their vocational training.
- Support women to complete the mentoring programme by proactively liaising with the Partnerships & Evaluation manager.
- Support trainees to apply for employment opportunities and prepare for interviews to achieve positive work outcomes.
- Support trainees during the apprenticeship process in Luminary cafe or bakeries, and support them with attending work experience days both at Luminary and at other external partners.
- Liaise effectively with other agencies involved in the care of trainees to ensure their needs are sufficiently met. This includes attending meetings with external agencies and advocating on behalf or alongside women.
- Respond quickly to safeguarding concerns, reporting appropriately to the Luminary Safeguarding Officer and the local council as necessary, supporting the individual appropriately through the process.
- Keep detailed records of all case-working according to best practice and aid in safeguarding, monitoring and evaluation.
- Build relationships with local services relevant for signposting service users to, connecting women with opportunities in line with their support plan (eg specialist services, work experience, additional courses).
- Provide support to women in the Luminary training classroom during Phase 2 employment workshops to get the most out of the learning environment
- Deliver or facilitate group sessions including bi-weekly wellbeing workshops & support organising alumni events such as Christmas Party, Independence Party and Graduation.
- Champion Luminary’s holistic understanding of wellbeing, which recognises the spiritual needs of those recovering from trauma.
- Assist the Senior Leadership Team in evaluating the services Luminary offers to report to funders, assist with completing new funding applications and internal monitoring.
- Contribute your experience of best practice to shape the way Luminary operates effectively
- Support with any other tasks as needed by the PSW manager and to contribute towards team efforts for the effective working of Luminary
Job Requirements and Abilities
Necessary:
- At least two years of support work experience
- Driven and highly motivated
- Passion for seeing women reach their full potential by providing employment support and guidance in building towards a positive, independent future.
- Relevant experience with client group - women affected by VAWG, experiencing multiple disadvantage
- Experience supporting an individual through safeguarding issues
- Person-centered approach to support that is trauma-informed and encourages ambition, empowerment and independence
- Personable and patient with excellent communication skills, both verbal and written
- Organised with record keeping, time-keeping, and communication
- Hard working and able to pick up new tasks quickly learn new things quickly
- Experience setting professional boundaries and investing in own mental wellbeing whilst supporting others
- Able to work independently and initiate tasks as needed; while also being able to work collaboratively in a team
- Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female
- Right to work in the UK
Desirable:
- Qualifications in social work/mental health related disciplines
- An IDVA/ISVA/IGVA Qualification
- Experience of the VAWG sector
- Experience delivering group sessions
Perks & Incentives:
- 50% discount on all food & free barista coffee when working in our Stoke Newington cafe
- 20% discount on online purchases (celebration cakes & merch)
- Competitive leave policies
- Regular opportunities for training and professional development
- Wellness Action Plan developed to keep you healthy at work
- Long-term service rewards including increased holiday and birthday cake!
- Staff socials
- Opportunities to be involved in press coverage of Luminary
The client requests no contact from agencies or media sales.
We're looking for a new Director who will steer LEVEL Centre to achieve its artistic, financial and strategic objectives, championing the organisation as a leading contemporary arts centre that delivers meaningful creative opportunities for disabled people.
LEVEL Centre is a charity that celebrates the art that ‘difference’ makes, helping unlock the unique talents of disabled creatives and showing the world how powerful ‘difference’ can be. We’re an Arts Council England National Portfolio Organisation and receive funding from a range of trusts and foundations. Our award-winning accessible building is located rurally on the edge of the beautiful Peak District National Park in Derbyshire.
We work with:
- Learning disabled and disabled people
- Autistic and/or neurodivergent people
- Artists, performers and interesting people
- Our rural Derbyshire Community, the county and surrounding areas
- Cultural and creative organisations
- National and International partners
Why Join Us?
- Be part of a dynamic and inclusive charity making a positive impact in the community through the arts and environmental initiatives
- Champion, collaborating with and making space for disabled creatives
- Contribute to the growth and success of a rurally based arts centre
- LEVEL Centre is a supportive and creative charity
About the role:
Working collaboratively with our fantastic team, board, key stakeholders and LEVEL Centre’s vibrant community, you will provide confident and inspiring leadership to develop and oversee a programme that reflects our vision, mission and values. You'll have a successful track record in fundraising, and work to promote and maintain the interests of LEVEL Centre in its relationships with Arts Council England and other funding bodies.
The role requires experience at a senior level within the cultural industries, developing diverse and impactful arts engagement projects and programmes that transform lives. You will work to identify and remove barriers to inclusion, be passionate about creating meaningful creative opportunities for disabled and neurodivergent people, and support artists to develop their talent through our commissioning and residency programmes.
A team player working with empathy and compassion, you'll have a commitment to wellbeing, and be able to inspire, motivate and empower our team. LEVEL Centre is a special, a brave and safe space to be yourself - welcoming, creative, inclusive and supportive - and you'll be part of that.
Key Responsibilities:
- Work in close collaboration with the board, staff and key stakeholders in line with the business plan aims and objectives
- Develop the artistic vision of LEVEL Centre – building a programme that delivers our mission, in collaboration with staff, facilitators, external organisations and other collaborators. This includes the LEVEL participation programme, gallery and digital exhibition programme and artist residency programme
- Oversee the effective and responsible financial management of LEVEL Centre
- Oversee HR across the organisation following best practice principles
- Stakeholder management
- Able to achieve strategic objectives within a changing cultural landscape
- Represent and champion LEVEL Centre at local and national events
- Build a network of local and regional contacts across the arts sector
- Promote and maintain the strategic interests of the company
- Fundraising from trusts, foundations and other sources to increase income generation and maximise its assets
- Partnership building
- Develop robust strategies and seek advice and guidance for up to date knowledge on policies and procedures
- Prepare reports for board meetings
- Oversee marketing, branding and vision
- Oversee projects and programmes
- Be an advocate for accessible governance
- Champion disabled creatives
- Co-chair East Midlands Disability Arts Network alongside Attenborough Arts Centre
Salary: £45,000 per annum
Hours: 37.5 hours per week. Occasional evening, weekend and bank holiday working may be required. Flexible working arrangements to be discussed. Core business hours are Monday – Friday 9am – 5pm
Holiday: 25 days plus bank holidays
Pension: LEVEL Centre operates an auto enrolment pension scheme deferred for 3 months from joining the organisation with Nest.
Applications for this role close at 9 a.m. Friday 29 August.
Download our recruitment pack here: https://bit.ly/LEVELDirectorJobPack
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Senior Support Coach
Location: Catford (Around 16 minute walk from the station) Based in service with occasional travel to Central office (Please kindly note that unfortunately both locations do not have step free access)
Salary: £28,600
Shift Pattern: 37.5 hours per week, Monday to Sunday on Rota between 08:00 - 21.30, 08:00 - 16:00, 13:30 - 21:30, including bank holiday working.
About the Role
We're looking for a Senior Support coach to join our team which focus on supporting residents with OPD (Offender Personality Disorder) and related cognitive or behavioural challenges, many of whom have experienced institutional care or social exclusion. You will play a key role in the day-to-day running of the service, acting as a mentor and lead for the team, providing advice and guidance, as well as providing specialist expertise to the team and residents.
You will further deliver one-to-one support with residents directly, developing personalised support plans, risk assessments, facilitating life skills sessions, and help individuals access services, resources, and opportunities within the community. Our support is tailored towards providing person centred support to empower our residents to achieve their personal goals and independent living. You will be instrumental in creating a safe, flexible, inclusive, and psychologically informed environment that promotes dignity, choice, and empowerment.
Key Responsibilities further Include:
- Delivering effective 1:1 and group-based support for residents/participants in line with support plans
- Providing specialist advice and guidance to the team and residents
- Acting as the first point of contact in the absence of management
- Supporting property management tasks including reporting repairs, monitoring health & safety, and maintaining high accommodation standards
- Supporting residents to access relevant networks, training, life skills, and community resources
- Promoting resident participation in the design and running of service activities
- Working flexibly to meet the needs of the service and taking part in continuous improvement initiatives
- Deputising for management when required.
About You
We're looking for someone who has knowledge and understanding of Offender Personality Disorder, able to share this with others and act as a mentor to resolving complex cases. You'll bring experience within a similar environment to the role, and have experience in supporting similar residents with areas of social care, supported housing, and community support. You will have a commitment to person-centred support and have an understanding of the importance of trauma-informed care, able to lead by example.
As a Senior Support Coach, you’ll be someone who thrives in a fast-paced and ever-changing environment. You’re able to manage competing priorities, respond calmly to crisis situations, and maintain professionalism under pressure. You’re not only a great listener and communicator but also you're someone who builds trust, encourages growth, and helps people feel heard and empowered.
We’re looking for someone who is:
- A natural leader, confident in guiding colleagues and supporting service delivery
- Proactive and solution-focused, able to identify and respond to challenges
- A confident communicator who can build strong, purposeful relationships
- Organised and detail-oriented, with strong administrative and record-keeping skills
- Knowledgeable of safeguarding practices, risk management, and resident engagement
- Values-driven, and committed to equality, diversity, and inclusion
- Comfortable working in fast-paced, evolving environments with a flexible approach
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
Our ISAC Service is a small team, providing specialist stalking advice, consultancy and support to high risk victims of stalking across Gloucestershire. You will be working in a multi-agency environment including police, other statutory bodies and third sector organisations to respond to and safeguard high risk victims, bridging gaps in their support.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Key Responsibilities
- Work with high risk victims of stalking, providing a targeted service, promoting safety as the central issue and thus reducing the risk of serious harm or death.
- To provide this service both at time of crisis and in the longer term e.g. safety planning, risk assessing advocacy, support through the criminal justice/civil legal process and liaison with other statutory and voluntary agencies.
- Complete specialist risk assessments (SASH and DASH).
- Manage a caseload ensuring each person receives the appropriate service individual to their risk and needs.
- Provide proactive, trauma responsive and holistic support, with a focus on increasing safety and reducing risk.
- Work with criminal justice agencies via Gloucestershire’s multi-agency Stalking Clinic as well as a variety of partners including Victim Support, Children’s Social Care, GDASS and GRASAC to ensure a comprehensive approach to risk.
- Provide specialist advocacy to victims going through the criminal justice process.
- Attend Multi Agency meetings (Stalking Clinic) and Multi-agency Risk Assessment Conferences (MARAC) and Multi Agency Public Protection Arrangements (MAPPA) meetings as required.
- Give information and support to those experiencing stalking, enabling and empowering them to make positive choices about options available to them and assist them in regaining control of their lives.
- Support other agencies in the identification and referral of stalking issues via promotion of service and institutional advocacy.
- Offer professional consultancy, training and advice to other agencies on stalking.
- Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors, ensuring the service is accessible to all.
- Support colleagues and the Head of Service to monitor data and report on quality outcomes.
General
- Live and embody the FearFree values – kind, receptive, open, pragmatic, robust and expert.
- To promote the service to external agencies where applicable.
- Give information and support to service users regarding their other needs and refer them to other support services as required.
- Ensure our service is widely accessible – adapting practice as required to suit individuals.
- Work across a large geographical area to ensure locality is not a barrier to accessing services.
- Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm.
- Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working.
- Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues, via promotion of service and institutional advocacy.
- Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures.
- Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues.
- Support colleagues in all services across FearFree as required.
- Support the sustainability of the organization by participating in fundraising activities and sharing ideas and contacts for income generation.
- To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake all statutory and mandatory training, as required by the organisation.
For a full job description/person specification and to apply, please download the relevant documents from this website and return the completed forms to FearFree.
There is no specific closing date for this role and the vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Night Concierge
We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear
Contract: Permanent
Hours: 37.5 Hours
Salary: £23,400 per annum plus pension & other benefits
Closing Date: 24th August 2025
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
- You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
- You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
- You will be the first point of contact for visitors, contractors or services visiting the building at night
- You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
- You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
- An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
- Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
- Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
- Experience in undertaking basic maintenance and/or delivering cleaning services.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Personal and professional integrity.
- High-level understanding of professional boundaries and ability to maintain boundaries.
- Ability to work collaboratively.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Night time Customer Service Representative etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Reconnect Worker
This is an exciting opportunity to join Depaul for the new development of our Reconnect services in the North East
Position: Reconnect Worker
Location: Whitley Bay
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Salary: £26,242 Per Annum Plus Pension and Other Benefits
Closing Date: Sunday 24th August 2025
About the Role
Working with the support and guidance of your manager, you will be responsible for delivering our Reconnect, family support and mediation service across the North East Region
You will work collaboratively with colleagues across Depaul’s services and with external agencies to reduce family breakdown. You will build and maintain a caseload of clients at risk of, or experiencing homelessness. You will work with clients in a variety of situations, including young people at school who are experiencing a breakdown in their family relationships, those who have been forced to leave their homes and are temporarily staying with our volunteer Nightstop hosts, and those who are now living in our accommodation services.
You will provide a wide range of support and guidance to these clients and their families, aiming to improve understanding and communication, reduce conflict and strengthen relationships, amongst other things. This will include a range of methods, including one-to-one and joint party mediation. Occasionally you may also provide basic guidance to young people and parents regarding their housing options.
With full support, you will be responsible for ensuring effective and safe management of the service on a day-to-day basis, including working in line with all relevant policies, procedures and best practice guidelines, as well as maintaining arcuate and up-to-date records on our database.
Key responsibilities include:
· Work directly with young people aged 11-25, and their families, who are experiencing family difficulties and at risk of homelessness, providing guidance, personalised family support and one-to-one and joint party mediation if appropriate;
· Carry a caseload of 15 – 20 clients per FTE for whom you will be the named keyworker;
· Process referrals from relevant agencies in order to build and maintain a full caseload of clients.
· Work in partnership with young people and their families to complete risk assessments, needs assessments and changes plans and outcome questionnaires to work with them towards measurable outcomes.
· Build strong working relationships with all Depaul colleagues and services across the region, as well as other relevant agencies and local authority teams, to promote the service, build effective referral routes and processes and provide holistic support to young people.
· Maintain clear, accurate and up-to-date records of all aspects of your work, in line with monitoring and evaluation processes and standard operational procedures.
· Work closely with statutory bodies and other agencies to support any relevant safeguarding procedures, advocating on behalf of young people and parents/carers when necessary.
About You
You will need to have the following skills and experience:
· Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way.
· To hold or complete a Level 4 Interpersonal Mediation Practitioner’s Certificate (IMPC). Training will be provided if the candidate doesn’t hold the qualification, but training will have to be completed before the end of the probation period.
· Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration.
· Experience of carrying out risk and needs assessments and support planning for clients.
· Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.
· High level understanding of professional boundaries and ability to maintain impartiality
· Willingness and ability to travel independently and work from a number of different locations across the London region.
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People and Families hub works with those in trouble, providing early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Services support people no matter what their situation – and have demonstrated a high success rate.
Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.
Job Description
Catch22 are excited to be recruiting for a specialist Women & Girls Case worker for our new Home Office Funded County Lines Support and Rescue Service. The Case Worker role will undertake 121 work with young people under 25yrs old and will specialise in working with female young people within the service.
Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.
Some of your day-to-day tasks will be:
- Provide one to one, end to end, appropriate support, and interventions to a pre-defined case load of female young people involved in County Lines activity (and their families where appropriate) who are referred by means of effective assessment, care planning and risk management
- Act as the single point of contact and specialist in the region for women and girls involved in County Lines activity. Attend multi-agency meetings and engage with key stakeholders to raise awareness of the distinct needs and circumstances of women and girls and how the service can support them. Act as point of contact in the region for our partners, providing gender based training, awareness and developing a differentiated offer to improve the impact and effectiveness of services for women and girls involved in County Lines Activity.
- Proactively and continually assess and manage risk of caseload, using internal and external safeguarding procedures for escalation and where necessary and adapting case management frequency and methodology to reflect the individual needs and circumstances of young people.
- To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.
- Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care and risk management as well as ease of transition and referral for young people and to promote the continued joint work of the service and other partners. Act as a sub-regional or district single point of contact where required.
This post will involve travel across the regional area, the ability be on call on a rota system and occasional evening and weekend working.
Qualifications/Experience
We are looking for candidates who can demonstrate the following:
- A relevant qualification or equivalent experience in a related field such as youth work, community work, health & social care, or a similar discipline.
- Experience working directly with young people (aged 8–25) and their families, particularly those identified as vulnerable or with complex needs.
- A strong understanding of the unique challenges faced by young women and girls affected by exploitation and County Lines activity.
- Proven experience of multi-agency working, ideally with Children’s Services, Youth Justice, or other statutory and voluntary organisations.
- Knowledge of risk and vulnerability issues affecting young people, and the ability to assess and manage these risks appropriately.
- Ability to deliver one-to-one and group interventions, and to adapt engagement strategies to meet individual needs.
- Confident communication skills, both written and verbal, and the ability to maintain accurate records using data management systems.
- Willingness to work flexibly, including evenings and weekends, as part of an on-call rota.
- A full driving licence and access to a vehicle is essential.
Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.
Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
Shift patterns: The working hours for the role are 37 hours per week (9am to 5pm). However, please note that due to the rescue element of the contract, there is an expectation to provide duty cover once every five weeks. This would involve covering the service from 9am to 10pm during that week.
AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £13.36 per hour equivalent to a yearly salary of £26,046.20 per annum
Location: Sunderland Furniture Shop
Contract: Fixed term contract – starting September 2025 ending December 2025
Hours: 37.5 per week
Closing date: Monday the 25th of August at 11:30pm
Please note we will be carrying out interviews whilst this role is open, therefore if you are interested, please apply as soon as possible
This role is advertised as a Warehouse Supervisor, however the job title when in post will be Order Supervisor
We’re looking for an enthusiastic individual to join us for as a seasonal worker at Shelter! This is a brand-new role as a Order Supervisor in our Sunderland Furniture shop. This is an exciting opportunity to join us at a key time of year helping to raise vital funds throughout our Autumn and Winter period for people who are homeless or badly housed.
About the role
You will be responsible for co-ordinating the day-to-day running of our seasonal fulfilment operation. It will involve working as a team with order pickers motivating them and ensuring customer orders are picked, packed and dispatched accurately on time adhering to SLA’s and you will be the first point of contact for the order pickers and any operational issues.
This is a hands-on role and will require strong leadership, attention to detail and keeping things running smoothly in a fast-paced environment, helping to generate vital income through our online shop and supporting our mission to end the housing emergency.
You will work closely with the Retail Product Manager to plan resources, enhance workflows and support overall with operational efficiency. Furthermore, communicating key updates, risks and achievements to the Retail Product Manager or Community Shop Manager as required.
About you
To be successful in the role, you will need to have strong organisational skills and the ability to manage a fast-paced, high-volume operation. You will be an effective team-player with the ability to motivate and inspire others and resolve any day-to-day issues. Attention to detail is also key to pay attention to detail, quality and accuracy and you will need to be a clear and professional communicator being able to escalate issues appropriately.
Previous experience in an order picker/supervisor role would be desirable but isn’t essential to apply for this position.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.
Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
· We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job Title: Floating Support Worker
Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum, inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Fixed Term Contract (Until March 2026 with possibility extension of contract dependent on funding)
Hours: 37.5 hour per week
We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.
You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of domestic abuse survivors, to embed best practice across our communities.
You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.
All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.
Successful applicants will be expected to work within Refuge’s Values and Behaviors Framework and demonstrate these in their everyday work.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 22 August 2025
Interview Date: 2 September 2025
The client requests no contact from agencies or media sales.
Be part of a movement to ensure no one faces pulmonary fibrosis alone.
Action for Pulmonary Fibrosis (APF) is the leading UK charity supporting people affected by pulmonary fibrosis – a serious, life-limiting lung condition. We’re growing fast, guided by an ambitious five-year strategy and a clear vision: a future where everyone with PF has access to the care, support and hope they deserve.
We’re now seeking a Director of Support and Services to join our Senior Leadership Team and lead all our beneficiary-facing activity. This pivotal role will shape and oversee the development and delivery of APF’s national services – including our information resources, support line, education programme, volunteer network, and engagement with over 80 local support groups. You’ll also establish a new Clinical Delivery and Health Partnerships function to improve integration with NHS care and champion equitable support across the UK.
You’ll bring strong leadership, deep experience in health or social care, and a clear commitment to quality, safeguarding, and lived experience. You’ll be an inclusive, values-driven leader who can build partnerships, lead strategic change, and deliver measurable impact.
If you’re passionate about helping people with serious illness live well for longer – and want to be part of a dynamic charity making change happen – we’d love to hear from you.
Closing date: 25 August 2025
First interviews (virtual): 5 September 2025
Second interviews (in person): 12 September 2025 (Peterborough)
To apply, please provide:
· Your CV (no more than three sides)
· a two-page summary of how you meet the job description (no more than two sides of A4, font size 11)
· Details of two referees: your last or current employer plus a personal referee who has known you for at least two years. Both will be contacted only after an informal offer has been made. Please include their phone and email as well as a brief description of how they know you.
· We would be grateful if you disclosed your current salary details, but this is at your discretion.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
The client requests no contact from agencies or media sales.