Communications project manager jobs in manchester

Our consultant-led team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home.

Our patients and their families tell us that Bolton Hospice has not only provided care but given them compassion, dignity and respect when they needed it most.  Everyone at the hospice has a part to play in providing excellent care and support for local people facing life-limiting illnesses and their families.

37.5 hours per week, Monday - Friday (Flexible hours / working pattern)

The Role:

The Marketing Assistant will play a key role supporting the Marketing & Communications team in implementing the integrated communications strategy and providing marketing support for the promotion of hospice services and income generation activity.

Your day-to-day tasks will be varied but typically will include assisting with delivering our social media calendar, creating engaging content for use across our communication channels, writing copy for press releases and arranging photo calls, assisting in print and publication production, and updating content on the website.

What you need:

The successful candidate will have experience working in a similar marketing role or have a qualification in marketing or communications and demonstrate a strong team ethic and creative flair. You must be highly organised and have excellent communication and relationship building skills. You’ll need to be able to work well within a busy team and able to work on several projects simultaneously.

Why Bolton Hospice?

You will be working within a friendly and dynamic team in modern, open plan offices (with flexible working and some home working if this suits you). We offer our employees an attractive benefits package, including 35 days annual leave including bank holidays, rising to 40 days with long service (pro rata for part-time), generous enhanced maternity package, contributory pension scheme, life assurance, free parking, healthcare cash plan, Blue Light Discount Card, discounted meals and excellent training opportunities.  We also offer continuity of service from the NHS with respect to pension and holiday allowance

Closing Date for Applications: Monday, 17th November 2025

Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status, or sexual orientation.  Any appointment will be made on merit alone.  Any offer of employment for this post will be subject to a satisfactory DBS check.  Bolton Hospice has a No Smoking Policy.

About the role

This is an exciting time to join Emmaus UK and provide maternity cover for our Governance Manager.

This standalone role is responsible for managing the operations of the board and committees of Emmaus UK, as well as for providing support to local boards at Emmaus communities across Great Britain as they look to develop their governance arrangements.

The postholder will manage the board of trustees, leading on recruitment, induction and compliance, ensuring meetings run smoothly and are minuted effectively. They will also work as company secretary, managing the smooth-running of the AGM, and ensuring returns are made to Companies House and the Charity Commission within appropriate timeframes.

The Governance Manager is responsible for monitoring the development of policies, tracking completion and working with managers to continuously improve policies in line with changing regulation.

The role will also involve extensive work with members of the Emmaus movement, through the performance of reviews of local governance of members, reporting back to local boards on areas to celebrate and actions to develop. They will also be responsible for developing Emmaus UK’s best practice toolkit for trustees to refer to in developing their local governance arrangements, and for liaising with the wider Emmaus movement through facilitation of the membership processes with Emmaus Europe and Emmaus International.

About Emmaus UK

We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers. 

Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home, meaningful work opportunities and a sense of belonging. 

There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales, including three Emmaus groups working towards the development of services in their areas. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness. 

Emmaus UK Governance

• Manage the board of trustees, leading on recruitment, delivering a comprehensive and appropriate induction, dealing with enquiries, maintaining declarations of interest, skills audit and eligibility forms and ensuring all details are up to date and accurate.
• Act as company secretary for Emmaus UK, leading on the preparation for and delivery of the Annual General Meeting, filing required returns, developing documents associated with membership, and ensuring the charity is compliant with relevant charity and company law.

​Board and Committee Meetings

• Coordinate board meetings including organising venues, liaison with the relevant secretary and chairs in creating agendas, preparing and distributing papers and taking and circulating accurate minutes
• Oversee the smooth-running of committee meetings in conjunction with the admin team, including creation of the annual calendar.
• Ensure all follow up actions are coordinated, and ongoing rolling actions logs are maintained and appropriately shared with the Emmaus UK staff team.

Emmaus UK Governance Development

• Lead on governance projects within Emmaus UK, including but not limited to risk, policy management and internal governance reviews, reporting to the Board and subcommittees as appropriate.
• Provide governance advice and support to staff members on an ad hoc basis.
• Monitor all internal policies and procedures ensuring they are fit for purpose and kept under review by the relevant staff members.

​Federation Governance

• Lead on reviews of members’ local governance arrangements, scheduling, undertaking analysis, reviewing documentation, collating responses from members and observations from Emmaus UK Senior Leadership Team members, and reporting to local boards on findings and Emmaus UK’s Audit & Risk Committee on emerging themes.
• Provide guidance for federation members on governance development through ad hoc advice, the production of governance toolkits and supporting resources.
• Facilitate the membership processes and requirements for Emmaus Europe and Emmaus International, supporting transitioning members and contributing to movement-wide events such as the World and Regional Assemblies, international visits and exchange programmes.

To apply 

· To apply for the role, please complete our application form and equal opportunities monitoring form and email us, our Email address is in the application Pack by COP Wednesday 19th November 2025. 

· Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

· Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 26th November or Friday 5th December 2025.

· If you would like to arrange an informal discussion about the role, please email us, the email address is in the Application Pack.

Job Title: Communications and Marketing Manager 
Reporting to: Head of Operations 
Hours: 30 hours per week over 5 days (to include Monday morning) 
Contract: Fixed term contract maternity leave cover (expected 12 months)   
Salary: £30,000 - £32,338 FTE (pro rata – based on experience) 

Annual Leave Allowance 27 days / plus bank holidays (pro rata) - plus 2 days at Christmas 
Location: Remote, with occasional UK travel 

About Us 

CleanupUK is a national charity that supports communities in tackling the problem of litter and strengthening community connections. We work directly with people in areas of need to help them clean up and care for their local environment through the creation and support of litter-picking hubs. 

Why Join Us? 

This is a unique opportunity to make a real difference for communities and the environment nationwide. You’ll be joining a friendly, flexible and supportive team that values your creativity and initiative at an exciting time, as we continue to grow our national reach and impact. 

Who We’re Looking For 

We’re seeking an experienced and creative Communications and Marketing Manager to join us on a fixed-term basis to cover maternity leave. You’ll be passionate about driving positive change in communities and the environment, with strong skills in storytelling and creating engaging content across social media, web and campaigns. You’ll know how to bring a national charity’s voice to life in a way that connects with local communities. 

You’ll be both strategic and hands-on, able to manage multiple projects and deadlines while adapting quickly to new opportunities and priorities. Organised and proactive, you’ll thrive working with diverse partners and stakeholders. Above all, you’ll share our commitment to community engagement, tackling inequality, and protecting the environment, using your skills to inspire and amplify voices. 

About the Role 

You’ll lead our communications and engagement efforts, helping to shape and deliver key campaigns and partnerships that sit at the heart of our work. From developing compelling marketing materials and managing digital content to promoting our litter-picking hubs and supporting national initiatives like our Summer Pick Me Up: Protect Our Waterways campaign and The Davina Awards, you’ll play a central role in telling our story and inspiring action. 

Your work will be guided by our organisational objectives and annual communications work plan, with clear deliverables and milestones throughout the year. At the same time, you’ll need the flexibility and initiative to respond to the more reactive demands of the role — whether that’s capitalising on media opportunities, supporting partner activity, or responding to emerging issues and events. 

A key part of the role will be developing and delivering engaging social media content that reflects our position as a national charity with a strong community focus — finding creative ways to connect our national voice with local stories, volunteers, and impact at a hyper-local level. 

As our go-to person for communications, design, and content creation, you’ll bring a strong mix of digital, creative, and strategic skills, along with the confidence to manage multiple projects and relationships in a fast-paced environment. If you’re a skilled communicator with a flair for creativity and a passion for community engagement, tackling inequality, and protecting the environment, we’d love to hear from you. 

How to Apply 

Please submit your CV and a cover letter outlining how your experience matches the Role Description / Person Specification and why you’re interested in working with CleanupUK. 

CleanupUK celebrates diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and identities.

If you need any support or reasonable adjustments to complete your application or interview, please share them here. 

No agencies please. 

Deadline for applications: 23rd November 2026 

Start date: January 2026 

#Communications
#Marketing
#Communications & Marketing Manager
#Marketing Manager
#Marketing Strategy
#Multi Media Marketing
#Commumications Strategy
#Communication
#Marketing Management
#Performance Marketing
#Digital Marketing

About us

Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, uniting patient voices to campaign for timely diagnosis, better care, and improved access to treatments.

We host Rare Disease UK (the national campaign for implementation of the UK Rare Diseases Framework) and SWAN UK (the only dedicated support network for families of children with undiagnosed genetic conditions) and we run the annual Rare Disease Day campaign. 

About the role

This is a creative and purpose-driven role at the heart of our charity’s communications. As Senior Communications Officer, you’ll help us tell powerful stories, share our impact, and build connections with our members, supporters and partners.

You’ll lead on producing engaging digital content, managing our social media and newsletters, and keeping our website fresh and accessible. You’ll also support light-touch fundraising campaigns, helping us grow our income and supporter base.

This is an ideal role for someone who enjoys combining creativity with strategy, you’ll use your writing, design and digital skills to make our work visible and compelling, while ensuring the voices of those living with rare conditions remain at the centre of everything we do.

You’ll work closely with the Head of Membership and Communications and our new Director of Engagement and Impact, contributing ideas that strengthen how we engage all our audiences.

About you

We’re looking for someone who is:

• A strong communicator with at least two years’ experience in a communications role.

• Skilled in producing visual and written content for websites, social media and newsletters.

• Confident using digital tools (e.g. Canva, Adobe suite, Wordpress/Drupal).

• Organised, creative, and comfortable working both independently and collaboratively.

• Motivated by making a difference for people affected by genetic, rare and undiagnosed conditions.

Experience in the health, social care or charity sector would be an advantage, but curiosity and empathy matter just as much as direct experience.

What we offer

• Generous pension (5% employer, 3% employee)

• 25 days annual leave (pro rata) plus bank holidays

• Full office closure over Christmas and New Year

• Flexible, home-based working with supportive team culture

Location: Home-based (UK) – occasional travel required

Salary: £29,705 (pro rata £23,764 for 0.8 FTE)
Contract: Permanent, 28 hours per week (0.8 FTE)
Closing date: 27 November 2025

This is your opportunity to make a difference to everyone affected by womb cancer - now and in the future. Your work with Peaches could save lives.

Peaches Womb Cancer Trust is looking for an experienced Marketing and Communications Manager who is passionate about developing accessible and relevant assets that reach all current and future stakeholders of our charity. This is a hands-on, creative role that would suit someone passionate about social media, marketing, and making a difference in the lives of others.

This is an exciting opportunity for someone with prior experience in marketing and communications to enhance their skills in the charity sector and help raise awareness of womb cancer, and Peaches, with all audiences within a brilliant organisation!

You will undertake a wide range of marketing and communications activities and have an opportunity to inform our direction of travel. The role is part time, working remotely with a requirement to attend regular team meetings in the Greater Manchester area. 

It is crucial that anyone at risk of, living with and living beyond womb cancer has a clear understanding of Peaches’ mission, vision and support. In this role, you will develop our marketing and communications strategy; planning and implementing tailored activity. You will be responsible for growing the online presence of Peaches Womb Cancer Trust and deepening engagement with stakeholders, ensuring our message reaches the right audiences in the most effective ways. You will also have prime responsibility for managing our social media channels, creating digital content and campaigns that raise awareness, promote fundraising and share the stories of those we support.

You will work closely with our Clinical Nurse Specialist and Operations Executive and will be responsible for ensuring that we have the assets and materials we need to achieve maximum sustainable impact for the charity. You will work within our branding guidelines and budget to build upon our previous assets and materials, increasing engagement across all platforms including the media. You will also work with national and international partners on joint campaigns, press releases and events. This is a varied and exciting role. There’s never a dull moment at Peaches!

Contract Type: Fixed Term until December 2026

Location: Birmingham, Bristol, Glasgow, London or Manchester - hybrid working, 40-60% per week in the office. 

Interviews: Will be held via Teams on 10th & 12th November 2025

The King’s Trust is looking for a passionate and highly skilled Communications Manager to join our talented Communications team as we prepare to celebrate our 50th anniversary in 2026.

In this fixed-term role, you will play a key part in delivering The Trust’s external communications activity during our anniversary year. By helping The Trust to maximise this milestone moment, the work you do will help to boost our public profile, reach new supporters, and thank our communities meaningfully – ultimately increasing engagement with and support for our work.

You will lead communications projects for our anniversary by developing bespoke activations and messaging, always ensuring the stories of Trust-supported young people are at the heart of everything we do.

You will empower young people who have been through our programmes to tell their stories across a range of different media and digital channels. As part of this, you will support the Senior Communications Manager in working with our Young Ambassadors, who are young people who volunteer to share their experiences of being supported by The Trust with our audiences.

In this unique role within the Communications team, you will be instrumental in shining a light on how we support young people to change their lives for the better, ultimately engaging more people in The Trust’s work during our 50th year and increasing support for young people.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Communications Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Communications Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Job TitleCommunications Manager

LocationHome based (Home working with regular meetings in London)

Salary£35,000 - £45,000

HoursFull Time, permanent 

Reports to                   Chief Policy Officer 

NOTE:

• Please include notice period and salary expectations in application letter.
• First round interviews will be held on Friday 7 November, final round interviews will be held on Friday 14 November

About Parentkind

As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing. 

Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.

Supporting parents beyond the school gate

In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey.  Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. 

Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.

The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.

Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.

We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.

Our direct support of schools

Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.

In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.

Our focus on Policy & Research

Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.

In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year. In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion.

Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers.

Our Media Engagement

Since becoming recognised as the UK’s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media.Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements.

Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own.Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities.

It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly. 

If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.

What we are looking for…

• Someone with a “nose for news” and an understanding what makes a newsworthy opinion poll that will hit the headline and go big on social media. 
• We are a small, fast paced team, there are no line management responsibilities attached to the role. We’re looking for someone with a “roll up your sleeves up and get on with it” mentality.
• Being able to demonstrate you can sell our parent voice research and amazing existing data to media across broadcast, social media and print media 
• Being able to lead and deliver a plan to raise our profile on social media, broadcast and in print media
• A good understanding of the challenges faced by children and families, education debates and education policy, we are the voice of parents.
• We are a cross party charity and we work with all parties, we want someone who understands that approach and brings it to their work.
• Someone who can to respond to social media debates at pace and make sure are part of the debate.
• Experience of writing compelling written documents when 100 words would make a stronger case than 1,000. You can bring evidence to life and make an argument to convince.
• Someone with experience of appearing on broadcast media and willing to be a ‘talking head’ for Parentkind as required. This is not essential, but it would be great to have someone willing to do this.

Your mission is to massively increase our online, in print and social media presence with a specific focus on policy, research and impact, to make us the highest profile parent charity in the UK. We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a “comms” function and make it their own.

Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.  

Communications, Engagement and Advocacy Manager

We are looking for a dynamic and experienced Communications, Engagement and Advocacy Manager to join our team. This is an exciting opportunity to play a key role in shaping the Trust’s voice, profile and influence across the road safety sector.

Position: Communications, Engagement and Advocacy Manager
Location: Home-based with regular UK travel, including to Manchester HQ
Salary: £50,000
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date:Sunday 2nd November 2025. We reserve the right to close this vacancy early if we receive sufficient applications.

The Role

The Communications, Engagement and Advocacy Manager will lead the day-to-day delivery of the Trust’s communications, advocacy, and engagement work. You will help increase the Trust’s visibility, impact, and influence by delivering high-quality content, campaigns, events, and stakeholder engagement. This is a hands-on role requiring excellent communication, strategic awareness, and strong project management skills.

You will work closely with the Director of Communications and Engagement, colleagues across the organisation, and external partners to ensure our messaging is consistent, impactful and aligned with our 2025–2028 strategy.

Key Responsibilities

• Deliver high-quality communications across media, digital and print channels.
• Manage day-to-day media relations including reactive comment and proactive stories.
• Draft press releases, briefings, speeches and policy statements.
• Lead advocacy activity to advance the Trust’s policy and funding priorities.
• Monitor national policy developments in road safety, policing, transport and public health.
• Coordinate the Trust’s participation in events, forums and conferences.
• Produce engaging web, newsletter, social media and print content.
• Ensure brand consistency, accessibility and quality across all outputs.
• Administer supplier contracts (e.g. PR and dissemination partners).
• Collate KPIs and analytics for reporting to the Director.

About You

We are seeking a confident communicator and collaborator with a strong background in communications, advocacy, or public affairs. You’ll have excellent writing and editing skills, the ability to manage multiple projects and deadlines, and a proactive approach to building relationships and achieving results.

Essential Experience & Skills

• Excellent writing and editing skills across multiple formats (press, policy, digital).
• Significant experience in communications, public affairs or advocacy within charity, public, or policy settings.
• Proven media handling and stakeholder engagement experience.
• Strong organisational and project management skills.
• Ability to manage multiple priorities and work independently.
• Collaborative approach with excellent interpersonal skills.

Desirable

• Knowledge of road safety, public health, transport, or criminal justice policy.
• Experience working in a grant-giving, research-led or evidence-based organisation.
• Familiarity with media monitoring tools (e.g. Onclusive), CRM or stakeholder systems.
• Understanding of digital publishing and social media engagement.
• Membership of CIPR or similar professional body.

To Apply

Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

We are the UK’s largest independent grant funder of road safety initiatives. Through innovation, partnership, and evidence-based practice, we fund projects that save lives and reduce harm on UK roads. Our new 2025–2028 strategy positions us as a visible, vocal and connected leader in the sector working with grantees, government, police and the public to achieve our vision of zero deaths and serious injuries on UK roads.

You may have experience in roles such as: Communications Manager, Advocacy Manager, Public Affairs Manager, Media and Engagement Lead, Campaigns Manager, Stakeholder Engagement Manager, Policy and Communications Officer, or PR and Media Relations Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re excited to be partnering with Consumers International, a high-impact, international non-profit working at the forefront of social innovation, consumer rights and global policy. This is a fantastic opportunity for a Communications Specialist – a proactive, strategic thinker who can help tell their story to the world. If you’re a natural storyteller with strong digital writing skills, content execution and strategy experience, and a solid understanding of working in or with the charity or public sector, this could be the role for you.

The Role:

As Communications Specialist, you’ll support the delivery of strategic communications across digital, social, and campaign channels – helping shape global narratives and raise the visibility of key research, tools, and events. You’ll bring a collaborative mindset, creative energy, and a sharp eye for detail, with a particular flair for digital content and project coordination.

About You:

You’ll bring:

• Established communications experience, preferably in the charity, government or international development sector
• A strong track record in digital content creation and audience-focused storytelling
• Demonstrable experience in supporting events, research launches or campaign rollouts
• Excellent project management and coordination skills
• Strong stakeholder communication, both internally and externally
• Experience mapping audiences and designing targeted messaging strategies
• A good eye for design and understanding of visual identity

? Quick facts:

• Remote role, with a strong preference for monthly meetups at the London office. If you enjoy being in the office, then you can be in the London office more. 
• 2-year fixed term, with strong potential to become permanent
• £32,000–£35,000 depending on experience
• ? Interviews held on a rolling basis – early applications encouraged.

Applications for the Communications Specialist will be reviewed on a rolling basis. For more information, please apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Insights and Impact Manager £41,738 

The Role 

Are you passionate about putting girls' voices at the heart of programme design? We're looking for a collaborative and data-informed Insights and Impact Manager to bring research, evidence and learning into our work at GFS. You'll design and lead monitoring, evaluation and learning (MEL) across all programmes, build systems to gather insight from girls and young women, and ensure their experiences directly shape our delivery and strategy. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• 25 days annual leave (pro rata), plus bank holidays 
•  Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities.   
•  24-hour access to Employee Assistance Programme 
•  Season ticket loan 
•  Annual EDI Learning Days 
• Study time to support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Thursday 20th November 2025 

• Interviews: Thursday 4th December 2025 and Friday 5th December

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £31,830 - £35,280 per annum if based in London. £29,175 - £32,625 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Monday 10th November 2025

The application for this role will consist of a written application; a telephone interview; and an Assessment Centre (via Zoom).

Assessment Centres will take place week commencing 1st December and will consist of an interview and a task relating to the role.

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about our work, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

This role will be pivotal in devising, executing, and evaluating impactful marketing and communication strategies that resonate with key audiences and advance upReach's mission of transforming social mobility in the UK. The successful candidate will split their time between PR and external affairs (50%) and marketing campaign development and delivery (50%), with flexibility to adjust based on organisational priorities.

Reporting to the Senior Marketing and Communications Manager, and closely collaborating with the Junior Marketing and Communications Manager on specific projects, focussed on increasing press coverage, creating compelling marketing materials, and delivering impactful campaigns. You will work closely with the wider team to ensure all communications align with upReach’s brand, with the ultimate aim of championing upReach's mission to transform social mobility in the UK. You will also support upReach in fulfilling our 2024-27 strategic objectives.

CORE RESPONSIBILITIES

PR, External Affairs & Policy:

• PR Strategy: Contribute to the development and implementation of a PR strategy to raise awareness of upReach and the cause of social mobility, secure new partners/funders, and attract student applicants. 

• Media Content: Create press releases, opinion pieces, blogs and research that reflect the charity’s policy positions on key social mobility issues, and keep upReach website up to date with the latest coverage and articles. 

• Impact Monitoring: Track and quality score incoming press coverage to analyse performance and adjust strategies based on incoming insights, pro-actively securing additional backlinks.

• External Stakeholder Management: Help respond to incoming media inquiries, ensuring timely responses and distribution of materials. Cultivate relationships with journalists, media outlets, influencers, other social mobility organisations, and other key stakeholders to expand upReach’s visibility, updating the CRM and journalist database accordingly.

• Media, Policy and Research Monitoring: Track and respond to relevant social mobility and education-related policy changes in the UK, ensuring upReach has an active voice in these discussions where appropriate and disseminating key updates to the wider team. 

• Award Submissions: Support the identification and submission of high-quality award entries to build upReach’s profile across key target sectors.

• Crisis Communications: Support in the preparation of responses to any external inquiries or crises, ensuring upReach’s reputation is protected.

• Patron and Ambassador Research: Assist in the research of potential high-profile ambassadors for upReach, ensuring they align with our mission and values.

Marketing Campaigns:

• Student Attraction: Support the delivery of upReach’s student attraction strategy to raise awareness of upReach amongst eligible undergraduate students.

• Campaign Support: Assist in the planning and execution of multi-channel marketing campaigns that drive engagement with beneficiaries, partners, donors, and funders.

• Content Creation: Work closely with the marketing team to produce compelling digital and print content, including case studies, social media posts/templates, blogs, email campaigns, videos and more.

• Brand Consistency: Assist in reviewing external-facing materials to ensure they align with upReach’s brand guidelines, tone of voice, and key messages. Act in a consulting role to support the successful delivery of Associate-focussed communications. 

• Marketing Asset Management: Maintain a comprehensive inventory of marketing materials, ensuring resources remain up-to-date and relevant, while monitoring distribution amongst the team.

• Monitoring and Evaluation: Assist in reporting on the success of campaigns using tools like Google Analytics and social media insights.

• Collaborative Marketing: Collaborate with other charities, higher education institutions, and student societies, to develop co-marketing opportunities that expand programme reach among target student audiences.

Other responsibilities:

• Manage the External Affairs rotation to help one member of the Future Charity Leaders Programme (FCLP), upReach’s internal graduate scheme, to learn more about this area of the charity.

• Continue to develop skills, knowledge and best practice that will enable you to excel in the role, including training on pitching to the media, crafting compelling content and building press relationships.

• Undertake other marketing, communications or administrative tasks that are required within this role.

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit. 

SKILLS AND EXPERIENCE

We are looking for someone who is passionate about social mobility and believe that background should not be a barrier to graduate employment. 

To be successful, you would ideally have experience in marketing and communications, particularly in executing PR and policy strategies, facilitating media relations and/or running successful communications campaigns. While not required, experience within a charity, social impact or education-focused organisation would also be highly beneficial for this role.

Required skills:

• Written Communication: Ability to write in a clear and persuasive way that breaks down complex issues into digestible content (e.g. press releases, social media posts and newsletters). Excellent verbal communication for networking, media relations, and public speaking.

• Creativity and Storytelling: Strong creative flair to develop engaging content and narrative that resonate with different audiences across digital and traditional platforms.

• Media Knowledge: Good understanding of the media landscape, with experience in managing media contacts, securing coverage, and building relationships with the press.

• Attention-to-Detail: Strong eye for detail, including excellent proofreading and editing skills, to ensure high-quality, error-free content.

• Brand Awareness: Understanding of how to promote and protect upReach’s brand reputation and the importance of maintaining brand-compliant messaging across all platforms.

• Project Management: Strong organisational and project management skills, with experience handling multiple tasks and deadlines simultaneously. Ability to quickly adapt to changing situations, including responding to media inquiries or handling unexpected challenges.

• Pro-activity: A proactive attitude and an ability to suggest, research and implement new ideas to achieve our organisational objectives. 

Desirable (Not Required) Experience:

• Hands-on experience with some or all of the following tools/software:

  • G-suite

  • Zoom

  • Canva or similar design software.

  • Mailchimp or similar email marketing software.

  • Website content management systems (CMS).

  • Bigin, Zoho or similar customer relationship management tools (CRMs).

  • Trello

• Knowledge of GDPR compliance.

• Knowledge of regulations around charity communications, including compliance with data protection laws and ethical storytelling.

COMPETENCIES

In general, Senior Officer level involves you demonstrating more leadership capabilities than in an entry-level position. This includes having ownership of a new area (press/PR), and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or risks, and problem solve independently.

Please see below a summary of the key competencies required for this role:

• Motivation (2) - Shows self-motivation to increase upReach’s impact, and develops an understanding of team strengths in order to provide support to the wider team where needed.

• Leadership (2) - Takes responsibility for leading on set projects, creating a supportive environment for any others’ working on the project, and inspiring the wider team by keeping them informed on progress.

• Continuous improvement (2) - Pursues this continuously, focusing on developing specific skills needed in your own role, actively implementing any learnings from training, and measuring your own performance.

• Planning and organising (2) - Organising own work effectively, including scheduling, prioritising, setting and communicating realistic timeframes, and negotiating successfully when faced with multiple requests / working on collaborative tasks.

• Problem solving & decision making (2) - Being the key problem solver within area of responsibility, using experience to analyse problems from different angles, including getting input from others, asking questions and using data before making decisions

• Innovative (2) - Proactively suggestions to improve team’s current working methods, applying own knowledge and expertise to solutions

• Management (2) (rotations)- Able to give clear instruction and lets people know what’s expected of them in collaborative work or in area of leadership, and able to manage partnerships / external relationships effectively

• Commitment to social mobility (2) - Has developed an advanced understanding of social mobility and complex concepts within the field, and can articulate upReach’s role within this to external stakeholders

• Communication (3) - Express ideas effectively and sensitively, confidently handling challenging conversations, and leading meetings and sessions where appropriate.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Voluntary leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Monday 10th November at 12:00 noon.

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Who we’re looking for 

We’re looking for an exceptional Director of Fundraising and Communication who will lead our fundraising and communications with vision and purpose, helping us grow our reach, deepen our impact and amplify our voice. You’ll be joining a people-centred, mission-driven team, united by a shared commitment to making a meaningful difference. At a time when vulnerable young people face increasing challenges, our work has never been more urgent. If you’re motivated by impact and driven by purpose, this is a good opportunity to contribute to lasting change. 

You will be stepping into a well-established and highly effective organisation, but one that remains energised by innovation and continuous improvement. We actively welcome fresh thinking and new approaches that help us evolve and enhance our work. 

What will you do? 

This is a pivotal moment to join JET as we build on fourteen years of impact and enter a new chapter in our journey. We have ambitious plans to expand our reach and influence, and we’re seeking someone who can help us strengthen our funding base and sharpen our message. 

Reporting directly to the CEO, you will lead and develop our fundraising team, shaping a cross-stream strategy and an integrated communications plan. You’ll be responsible for setting the strategic direction for fundraising, communications and events across the organisation. By doing so you will raise JET’s national profile, grow our supporter base and significantly increase income to support programme expansion. 

You’ll bring strong experience across multiple fundraising streams, with a proven track record of securing significant multi-year funding and building lasting relationships with funders—both individuals and organisations. Alongside leading our fundraising efforts, you’ll take ownership of our brand, ensuring clarity and consistency in our messaging, helping partners tell our story, and securing positive media coverage. 

You’ll lead the development of campaigns, fundraising and marketing activities, and digital engagement that not only enhance our national profile but also drive supporter engagement and income growth.

This is a home-based role, with travel required to and within the regions where we operate, including attendance at key events. 

About you 

You will provide strategic leadership across fundraising, communications, marketing and events. Your work will be closely aligned with JET’s five-year strategy, enabling continued growth in funding and programme delivery. 

You’ll bring a wealth of experience in leading fundraising and communications at a strategic level, with a strong understanding of the sector and a track record of securing and sustaining major gifts and partnerships. You’ll be adept at managing integrated campaigns across multiple channels and growing income through sustainable funding models. 

Your leadership style will be collaborative and empowering, with the ability to build high-performing teams and foster a culture of accountability and innovation. You’ll be a confident communicator, able to inspire and influence, with excellent relationship-building skills and a strategic mindset. 

Above all, you’ll be passionate about JET’s mission to empower young people facing adversity. You’ll be a credible ambassador, committed to equality, diversity and inclusion and driven by the desire to make a meaningful difference. 

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form.

The closing date is 16th November 2025 at [23:30].

Interview Process 

• First-round interviews: Monday 24th November (online) 

• Meet the team task and fireside chat: Thursday 27th November 

• Final interview (in person, London): Monday 1st December 

Questions? 

Contact us through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

We also reserve the right to cancel the final stage of interview on 1st December if candidate does not meet expectations at this stage. 

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The Finance Manager will play a pivotal role in ensuring the financial health and sustainability of the organisation. Reporting to the Head of Business Operations, the postholder will oversee all financial operations, providing strategic insights to inform decision-making and ensuring compliance with financial regulations and best practices.
This role is integral to supporting the organisation’s mission of advancing health research through effective financial stewardship, and it offers an exciting opportunity for a motivated and experienced finance professional to make a significant contribution within a mission-driven organisation.

Main responsibilities

Financial Strategy and Planning
• Develop and implement robust financial strategies to support the organisation’s strategic goals.
• Prepare and monitor budgets, forecasts, and financial plans, ensuring alignment with organisational objectives.
• Support procurement and commercial processes, ensuring value for money and delivery assurance.

Financial Management, Reporting and Regulatory Compliance
• Oversee day-to-day financial operations, including accounts payable, receivable, and cash flow management.
• Prepare accurate and timely financial reports for the executive team, Trustees and external stakeholders.
• Lead the preparation of annual accounts and coordinate with external auditors, specifically in relation to Companies House and Charities Commission obligations.

Stakeholder engagement
• Work closely with workstream leads to provide financial advice and insights that guide strategic decisions.
• Collaborate with external funders, grant providers, and other stakeholders to ensure transparent financial management.

Process improvement
• Identify and implement improvements to financial systems, processes and tools, to enhance efficiency and accuracy.

Knowledge, skills and experience

• Professional accounting qualification (e.g., ACA, ACCA, CIMA) or equivalent.
• Proven experience in independent financial management, including budgeting, forecasting, and reporting.
• Strong understanding of financial regulations and compliance requirements in the UK, specifically in relation to not-for-profit, charitable and research organisations.
• Excellent analytical skills with the ability to interpret complex financial data.
• Advanced proficiency in financial software and Excel.
• Strong interpersonal and communication skills, with the ability to engage effectively with non-finance stakeholders.
• Experience of working in a health and/or data research environment.
• Familiarity with grant management and reporting requirements.
• Knowledge of financial systems, implementation and optimisation.
• Experience in developing financial strategies within a growing organisation.
• Experience of modelling operational costs to support decision making and delivery.
• Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines.

​Desirable criteria

• Experience of working in an organisation in its infancy or a start-up.
• Understanding and experience of using project management tools and techniques.
• Understanding and experience of procurement of good and services in a health and/or data research environment.

Dimensions

• This is expected to be a full-time post however AHS would consider applicants looking for part-time opportunities.
• AHS is a national organisation, and our activities take place across the UK.
• Flexible working will be required across several geographical locations in the UK.

Application Process

This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply online with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, your preferred working hours (FTE or PTE) and including your current salary.

The closing date for this position is midnight on Sunday 23 November 2025.

Interviews are currently expected to be held during the week commencing 15 December 2025.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Supporter Experience Manager

Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)

Location: This role can be based in Cardiff, Edinburgh, London, or Warrington

Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.

This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.

Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:

• Lead our first Supporter Experience Strategy, uniting teams across the organisation.
• Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
• Harness data and supporter insights to drive evidence-based decisions.
• Foster innovation, testing new technologies and approaches to enhance engagement.
• Train and equip teams to deliver consistently excellent supporter experiences.

About you

In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:

• Significant experience in a supporter experience role or delivering journey strategy.
• A track record creating and delivering multichannel communications.
• Strong data and analytical skills to refine approaches and measure success.
• Excellent collaboration, influencing, and project management abilities.

Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.  

We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.