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Closing in 6 days
The Childhood Trust, Victoria (Hybrid)
£35,000 - £38,000 per year dependant on experience
Posted 1 week ago Apply Now
Northampton Town FC Community Trust, Northampton (Hybrid)
£17,000 - £20,000 per year
Posted 3 weeks ago
The King's Trust, Bristol (Hybrid)
£29,220 - £36,612 per year
Posted 1 week ago
Feed The Hungry UK, Coventry (Hybrid)
£37,000 - £42,000 per year
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Sydenham Garden, Multiple Locations (On-site)
£45,000 pro rata
Posted 1 day ago
Harris Hill Charity Recruitment Specialists, Rochester, Medway (Hybrid)
£38k per year
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St Edmundsbury Cathedral, Bury Saint Edmunds (On-site)
£24,000 per year
Posted 1 week ago Apply Now
Bromley Experts by Experience (X by X Bromley), Multiple Locations (Hybrid)
£29,300 per year pro rata to 28 hours per week (FTE 35 hours)
Posted 1 week ago
Southwark Law Centre, London (Hybrid)
£41,580 - £44,480 per year
Posted 1 week ago
DanceSyndrome, Lancashire (Hybrid)
£26,500 per year (pro rata)
We're looking for a skilled Programmes & Operations Manager to manage our weekly Community timetable & associated administrative processes.
Posted 1 week ago Apply Now
Page 18 of 23
Ewell, Surrey (Hybrid)
£30,000 - £35,000 per year
Full-time
Permanent
Job description

Join Samaritans as a Volunteer Experience Advisor
Are you passionate about creating meaningful volunteer experiences? Do you have experience of volunteer management and are available to start soon?

Samaritans is looking for a dedicated Volunteer Experience Advisor with experience managing volunteers to join our dynamic team and help shape the future of volunteering across our network.

About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteer leaders in recruiting, engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

Key Responsibilities:

  • Alongside a team of Volunteer Experience Advisors, act as the first point of contact for branch, region and nation queries to the team
  • Lead the in provision of expert advice and support to branches and regions in response to matters relating to the recruitment, engagement, management, and support of volunteers.
  • Oversee Samaritans complaints, concerns and mediation processes, ensuring a supportive, robust and fair system for managing issues across the volunteer network, including timely resolution.

Skills and Experience

  • Excellent knowledge and experience of volunteering management and good practice.
  • Experience of providing advice, training or support on volunteering matters.
  • Experience and understanding of organisational risk and safeguarding relating to the involvement of volunteers.
  • Knowledge of principles of natural justice and complaints management good practice.
  • Ability to digest complex information, producing analysis and meaningful conclusions.
  • Project support experience.
  • Report writing and presentation skills.
  • Experience in prioritising workloads and working to deadlines with speed and accuracy.

Why Join Us? 

At Samaritans, we believe fewer lives should be lost to suicide. You'll be part of a supportive and inclusive workplace that values innovation, resilience, and collaboration. Enjoy a hybrid working environment, professional development opportunities, and the chance to make a real difference. 

Working at Samaritans: 

​​For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please visit our careers page.   

Being Inclusive:   

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.   

Application:  

If this sounds like the opportunity for you, please upload your CV and a one-page cover letter, outlining your motivations for applying and why you think you would be a great fit for the role. Applications close at 9 am on Monday 28th July.

Application resources
Posted by
Samaritans View profile Organisation type Registered Charity Company size 101 - 500
Posted on: Friday, 11 July 2025
Closing date: 28 July 2025 at 09:00
Tags: Volunteering Management