Communications project support officer jobs

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two and a half years, tens of thousands of new supporters have joined MAP, driving significant growth in income across individuals, trusts, foundations, and corporate partners. As we work to sustain this support — and with an ambition to become a £50m organisation by 2028 — high‑quality data and robust supporter operations are essential to our success.

The Supporter Database Manager plays a critical role in ensuring our supporter data is accurate, reliable, and fit for purpose. Managing the day‑to‑day operation of MAP’s supporter database, you’ll lead a small, specialist team and work closely with colleagues across Fundraising, Finance, Campaigns, and Digital, Data and Technology (DDT) to ensure income is processed correctly, data standards are upheld, and our systems support effective fundraising, campaigning and supporter care.
 

MAP is currently embedding a new CRM (Microsoft Dynamics 365). While CRM system ownership sits within the DDT team, this role will be central to ensuring the database works for users, data quality remains high, and operational processes are continuously improved.
 

If you’re an experienced database professional with strong people skills, high attention to detail and a commitment to MAP’s mission and values, we’d love to hear from you.

What is the role about?

Lead on ensuring MAP’s supporter data can be trusted and used with confidence across the organisation. You’ll oversee data quality, imports, integrations, and financial reconciliation, while managing and developing a small team responsible for the smooth running of supporter database operations. Your work will directly support fundraising and campaigning performance, supporter experience, and organisational decision-making.
 

A full description of responsibilities can be found in the job description.
 

About You

This role is ideal for an experienced supporter or customer database professional — or a CRM specialist ready to step into a management role — who enjoys combining hands‑on operational work with team leadership. You’ll be detail-focused, collaborative, and confident working across systems, suppliers and teams.
 

You’ll be motivated by improving processes, strengthening data quality and enabling colleagues to deliver outstanding experiences for supporters, all while contributing to MAP’s work to protect the health and dignity of Palestinians living under occupation and as refugees.
 

We encourage applications from candidates who may not meet every requirement, but who have the potential to develop into the role.

RECRUITMENT PROCESS
 

 How to Apply

Please submit your CV before the deadline of 8:00 am GMT on 20th May 2026.

First interviews: w/c 26th May 2026.
 

Equal opportunities
 

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 

Background checks
 

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
 

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

  **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. 

The Senior Media and PR Officer will undertake communication projects to support all areas of the charity to raise awareness and understanding of Independent Age, to secure policy change to tackle poverty in later life, and to drive potential supporters to our activities. 

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. 

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification: 

This role supports the charity’s media and PR programme, helping to secure positive coverage and strengthen its reputation through proactive and reactive communications. It will contribute to the organisation’s ambition by increasing awareness, influence, and engagement with key audiences across traditional and digital media channels. 

Working within the media communications team, the post-holder will lead on media planning and PR projects, identifying opportunities for both short-term campaigns (such as report launches) and longer-term storytelling by spotting future hooks and moments to promote key messages and calls to action. The role will also support wider team strategy development and contribute to a busy and responsive press office. 

You should have experience in media relations and press office activity, including drafting high-quality media materials such as press releases, statements, op-eds and thought leadership content. You will also need strong judgement to respond to enquiries, manage reputational issues in real time, build relationships with journalists and outlets across the UK nations, and monitor, evaluate and report on media coverage. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.

What it’s like to work at Independent Age: 

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. 

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.

You can find out more about what it’s like to work at Independent Age on the careers page of our website. 

Application Process: 

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role. 

Closing Date: Monday 11 May 2026, 11:59pm 

Interview Dates: Tuesday 19th and Wednesday 20th May via Microsoft Teams

We’re looking for a Communications Officer with experience in marketing and communications who will be part of a high-paced communications team working to engage with Christians and churches in London and beyond.

The successful candidate will:

Oversee the full production cycle of the quarterly Together prayer guide

• Together is LCM’s quarterly prayer guide, sent to thousands of supporters and used daily within the mission. It is a key point of connection between supporters and missionaries, shaping how people pray for gospel work across London.

Plan and oversee the weekly LCM online prayer meetings

• Every Tuesday evening, supporters from across the UK and beyond meet on Zoom to hear from a missionary and pray for gospel work. These online meetings have become a valued community, especially for those who cannot easily meet missionaries in person.

Support missionaries in engaging their supporters more effectively

• Missionaries rely on communities of Christians who pray, encourage, and give. Their LCM web pages help supporters understand their ministry and stay connected. The Communications Officer helps ensure these profiles are compelling, accurate, and regularly refreshed, supporting missionaries in presenting their work clearly and confidently.

Create fresh content for LCM’s communications channels

• LCM provides practical, frontline insights to equip Christians in sharing their faith, especially with marginalised communities. Throughout the year, the Communications Officer contributes written content — producing blogs, stories, and practical guidance that support and encourage believers, alongside social media content that helps extend reach.

Lead occasional cross team communications projects

• The Communications Team supports the wider organisation, regularly producing promotional materials for teams such as Training, Church Partnerships, and Supporter Partnerships.

Contribute creative ideas to shape communications and marketing content

• The Communications and Marketing Team is collaborative, creative, and committed to inspiring Christians across the UK! The Communications Officer contributes actively to idea generation — taking part in brainstorms, workshops, and planning sessions to help develop fresh, engaging approaches for external audiences.

The successful candidate will be a committed, prayerful evangelical Christian, with:

• At least 2 years' experience in a communications or marketing role (ideally with churches or church-based charities), delivering a range of integrated marketing and communications activities to engage different audiences.
• Strong grasp of branding principles and techniques and how to apply these in communications and marketing work.
• Ability to work proactively using own initiative, prioritise work and meet deadlines, with well-developed time management skills.
• Excellent written and verbal communication skills, with the proven ability to write and produce engaging communications for a range of channels and audiences.
• Experience of evaluating communications or marketing activities.
• Excellent interpersonal skills with the ability to build relationships and communicate with a wide range of people.
• Flexible approach and skilled at working in a fast-paced environment and juggling multiple priorities.
• Creative and innovative approach to communication combined with clear focus on delivering quality work to time and budget that is right first time.
• A good understanding and experience with using Adobe Creative Cloud and other creative & design platforms.

Desirable

• Educated to degree level or equivalent qualification
• Marketing qualification (CIM or equivalent)
• Experienced with photography and videography

This is a part-time role (0.4 FTE) with an expectation to work 2 days per week (16 hours per week), and a minimum of 1-day in the office per week. The position is a maternity cover position and will be offered on the basis of a 12-month fixed-tern contract.

If you possess this gifting and skills mix and have a strong desire to contribute to the London City Mission’s gospel outreach to those who are least likely to hear about Jesus in London, then we encourage you to apply.

There is an occupational requirement that the person appointed be an evangelical Christian.

To apply

Download and complete the application form (MS Word and then click enable editing). Please see recruitment pack for more information on the role and details of where to send your application form.

The application deadline is Monday 4th May 2026. Suitable candidates will be interviewed as they apply.

As Grants and Outreach Officer, you will play a key role in driving Electrical Safety First’s mission to reduce deaths, injuries, and accidents caused by electricity, particularly for the most vulnerable in society.

You will help manage the Charity’s grant scheme programme, which distributes £1,000,000 annually to fund community-based initiatives that raise awareness of electrical safety and reduce risks for those who face the most danger. Through this, you will help empower local organisations to create tangible change in their communities.

In addition to helping administer the grant scheme, you’ll support the Charity’s outreach initiatives, working closely with the Senior Grants and Outreach Officer to identify opportunities to expand the charity’s reach and partnerships. 

The charity’s outreach work goes beyond working with grant partners to maximise impact. It also involves identifying and developing partnerships with organisations that enable us to reach the most at-risk and hard-to-reach groups, working with them as trusted intermediaries, and supporting the development of longer-term, sustainable projects that deliver lasting impact.

This includes proactively engaging with grant recipients and partners, visiting funded projects to see first-hand the difference our work is making in educating people and saving lives, raising the profile of the charity, and ensuring outreach activity supports wider organisational objectives, including policy and public affairs priorities.

As this role sits within the Public Affairs and Policy team, there will be opportunities to connect grant and outreach work to the charity’s wider UK public affairs activity. This may include supporting work on key issues such as product safety, housing, and net zero, and occasional opportunities to support the team’s engagement with political stakeholders.

This is a unique opportunity to combine grant management and outreach, while gaining experience in public affairs, all with the goal of helping protect lives and making a real difference at a national and local level. 

Working With Us

This is a hybrid role, with the office located in Borough, a short walk from London Bridge. There are expectations for travel around the UK as part of supporting grant recipients and outreach work.

Additional Information

Applications will close on 17th May, though please note that we may close the application sooner depending on the number of applications received, so we would encourage you to apply as soon as you are able. 

Successful applicants will be contacted to arrange an interview, which will involve a task to be specified closer to the time. Unfortunately due to capacity, we will be unable to contact unsuccessful candidates.

Our Benefits

• 25 days’ holiday a year (plus bank and public holidays)
• Festive Break (Discretionary): Up to three extra paid days off between Christmas and New Year 
• Employee assistance programme
• Employee discount platform
• Hybrid working
• Learning opportunities
• Life assurance
• Loyalty awards
• Workplace pension scheme
• Private medical insurance (Optional)

Use of Artificial Intelligence by candidates

We recognise that many candidates find Artificial Intelligence to be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Please therefore do not solely rely on AI for your application.

We are seeking an enthusiastic and efficient Partnerships Coordinator to join our dynamic team. The main purpose of this role is to support the delivery of high-quality partner engagement and stewardship, ensuring positive and responsive partner experiences. You will be involved in the development of compelling partner communications, and proactively identifying new funding opportunities. Additionally, there will be opportunity to support the implementation of organisational system and process improvements. Essential attributes for this role include a willingness to learn, enthusiasm, drive and a proactive mindset.

If you are passionate about making a difference in the global health or non-profit sector, keen to work with a collaborative & dedicated team, thrive on building and maintaining strong relationships with corporate partners, and eager to get involved in improving internal systems and processes, we would love to hear from you.

Experience & Skills:

Essential:

• Proven experience in corporate partnerships / fundraising, or transferable skills.
• Excellent written and verbal communication skills
• Ability to confidently and competently interact with a wide range of stakeholders.
• Excellent attention to detail, planning, and organisational skills.
• Ability to work independently as well as collaboratively in a small team
• A genuine interest in the global health or non-profit sector
• Enthusiasm and willingness to learn
• Flexibility and ability to prioritise workload

Desirable:

• Familiarity with Salesforce or other CRM system
• Experience in streamlining operational systems and processes

Why join us?

• Be part of a global organisation driving real-world impact
• Support a mission focused on equity, systems change and better health outcomes
• Join a supportive and collaborative team environment

Other essential:

• Must have right to work in UK
• Must be able to travel to London to attend quarterly team meetings

We are looking for a collaborative, proactive problem solver to step into the newly created role of Finance & Executive Support Officer.

This is a varied and crucial role which supports the organisation to work as effectively as possible. Working closely with the Finance Manager, SLT, Board and across the organisation at all levels, it provides a fantastic opportunity for the postholder to develop a broad range of skills and gain a deep understanding of how the organisation works. 

The postholder will spend about 3 days/week focussed on financial tasks including payment processing, month end, income processing and supporting the setup and rollout of new features in our finance system, and the rest of their time on governance, executive support & administration tasks to support the charity to operate effectively.

We are looking for a great communicator with experience of key finance processes, who thrives in a busy role and is able to balance and prioritise competing demands on their time (with support to do this).

We know that the role is broad and we don’t expect candidates to have direct experience in every aspect of the job description, so we welcome applications from those who meet some requirements and feel that they have the skills and approach to meet others.

Join us and together we'll fight for a world where ovarian cancer doesn’t limit life.

The role

This is a full-time (35 hours per week), permanent position.

The role is office-based at 10–18 Union Street, London, SE1 1SZ, with a requirement to attend the office at least two days per week on non-consecutive days (for example, Tuesday and Thursday).

How to apply

Click ‘Apply’ to view the full job description and complete your application.

As part of the application process, you will be asked to submit your CV and answer the following two questions (maximum 250 words per answer):

• This role engages with colleagues and trustees at all levels – what is your experience of working with senior stakeholders, and what do you pay particular attention to when communicating with them?
• Tell us about a time that you identified something that could be improved, and proactively made that change?

You will also be asked to complete an equalities monitoring form (details included in the recruitment pack).

Key dates

• Closing date: 23:59 on Sunday 10 May 2026
• Interviews: Week commencing 18 May 2026

Additional information

We appreciate that candidates may use AI tools to refine their applications. However, we encourage you to ensure your application remains a true and authentic reflection of your skills, experience, and personality. Excessive reliance on AI-generated content may impact your ability to stand out and may be discussed during the interview process.

About the Blavatnik School of Government

Our vision is of a world better led, a world better served and a world better governed. We are a global school committed to improving the quality of government and public policymaking worldwide, through three routes: teaching current and future leaders; generating research with impact; and engaging with governments and practitioners.

What we offer

The School is a collaborative, friendly, and dynamic department based in an award-winning building in Oxford. We host regular events and talks with well-known guest speakers – all of which are open to staff. On the social side, we have regular coffee/cake mornings for staff, a family-friendly Halloween event, and Christmas and summer parties.

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days’ annual leave
• Family leave schemes and a comprehensive range of childcare services
• Cycle loan scheme and discounted bus travel and Season Ticket travel loans
• Membership to a variety of social and sports clubs
• Opportunities for hybrid working

More information about working at the School can be found on our jobs page.

About the role

Reporting to the Programme Director of the What Works Hub for Global Education, you will communicate the programme’s mission and findings to a range of audiences – from policymakers in target countries, to leading global academics and international organisations. This will involve overseeing and delivering the Hub’s communications strategy, managing the Hub’s website and social media channels, creating and disseminating content, and coordinating with implementation partners in country, as well as offering a range of hands-on support as part of a tight project team. The role will involve working closely with our strategic and consortium partners, to ensure that communications and engagement activities are targeted effectively to different audiences and country contexts.

You will be based within the What Works Hub at the Blavatnik School of Government, as part of the Hub’s central programme team.  You will also have strong links to the School’s corporate Communications and Events team, who will provide senior guidance and support on communications and engagement. You will be supported by, and line-manage, a Communications and Projects Officer.

This role is fixed-term until 30 June 2027.

Whilst the role is a Grade 8 position, we would be willing to consider candidates with less experience for which an appointment would be at Grade 7 (£39,424 - £47,779 p.a.) with the job title and responsibilities adjusted accordingly. This would be discussed with applicants at interview/appointment where appropriate.

About you

You will be a communications professional who wants to make a contribution on important global issues and is passionate about improving education outcomes. You proactively support broader team activities, stepping in where needed, while still ensuring you deliver on your core duties. You can get your head around research and policy ideas easily, and are comfortable working with academics. You are responsive enough to deliver fast on their priorities and win trust, but assured enough to offer ideas about more effective or efficient ways to deliver their objectives.

You must be a self-starter who is confident working in a matrix style, can cope with complexity and ambiguity, and can define, schedule and drive your own objectives and activities based on a strong understanding of the programme objectives. The role also demands excellent writing skills, digital fluency, and the ability to get to grips with complex concepts and networks.

You will be able to promote the Hub’s thinking, evidence and stories to a broad audience, including policymakers worldwide, working strategically with partners to build the Hub’s credibility as the go-to place for excellence on learning outcomes.

You will have excellent strategic thinking and interpersonal skills, experience of working with partners globally, experience of writing articles and copy for websites, and demonstrable editorial judgement. Strong project management and proven delivery skills, along with relevant work experience and demonstrable experience using social media in a professional communications capacity, are essential.

Application process

Please upload a supporting statement that outlines how you meet the selection criteria in your own words, along with your CV and the details of two referees as part of your online application.

The closing date for applications is at 12 noon (UK Time) on Friday 15 May 2026.

This is an exciting opportunity to join Mercy Ships UK at a time of growth and ambition. As Project Officer, you will play a pivotal role in delivering high-quality creative projects that support our mission to bring life-changing healthcare to some of the world’s poorest communities.

Working closely with the Creative Lead and wider Communications team, you will manage end-to-end creative workflows from briefing and planning through to delivery, ensuring projects are delivered on time, on brand, and to a high standard.

You’ll coordinate designers, copywriters and external suppliers, manage project timelines and resources, and act as a key link between internal stakeholders and the creative team. This is a fast-paced, collaborative role that requires strong organisation, attention to detail, and the ability to balance multiple priorities effectively.

Beyond project delivery, you’ll also support internal communications, help maintain key planning tools and systems, and contribute to improving processes across the team.

If you’re experienced in managing creative or marketing workflows, thrive in a collaborative environment, and are motivated by using your skills to make a meaningful difference, we’d love to hear from you.

We are seeking an exceptional leader to be our next chief executive, leading a respected and influential membership organisation at the heart of a thriving grassroots movement.

You’ll be working to build on the success we’ve seen and strong position and voice we have established for ourselves and our members, as a leading force for inclusive and sustainable transport and communities.

You’ll bring an impressive track record in values-based leadership, a proven ability to engage and inspire grassroots change-makers, strategic partners and policy-makers, and a deep belief in the importance of community-led change towards a sustainable, equitable future.

About us

Community Rail Network is a national not-for-profit organisation, which is in the process of applying for charitable status, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.

Community rail is made up of 77 community-based organisations, and around 1,300 station volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence among marginalised groups, to biodiversity projects at stations, to promoting greener tourism by rail.

Our enthusiastic team of 24 works from home in dispersed locations, but we come together regularly in person and online. We work collaboratively to support members, provide training, events and resources, run campaigns, and champion community rail and its insights. We believe in helping everyone reach their potential while having a good work-life balance.

About this role, and your main responsibilities

Our current CEO is moving on after nine years in role, leaving the organisation, team and wider movement in a strong and empowered position to deliver on the next phase of our development.

Your opportunity is to lead the organisation, and to deliver on our new five-year strategy setting an ambitious course for the future during a period of major transformation for our railways and the wider transport system. You will ensure that we are:

• clear in our identity and our independence, and seen as thought leaders in our field;
• are supporting our members and stakeholders to meet their changing and diverse needs; and
• ensuring the financial and operational resilience of the organisation in an environment that is undergoing a period of rapid change.

As CEO, you will lead a passionate and experienced senior leadership team with three direct reports, while working closely with and reporting into our Board, key partners and funders, and ensuing an engaging, empowering, tenacious approach across all we do.

Advocacy of community rail and its benefits will be high on your agenda, and you will be working closely across multiple stakeholders including UK and devolved national governments, regional and local authorities as well as forging collaborative partnerships with like-minded organisations.

Maintaining our community-centric ethos, you will need to ensure we're effective in enabling members to unlock greater value from the railways at a grassroots level, while drawing on their insights to affect wider change. With hundreds of member groups and organisations across Britain delivering life-changing, place-enhancing work, you will have a solid foundation to build on, to take community rail forward and expand our impact in the years ahead.

Last, but not least, you will be responsible for ensuring the strong and effective governance of the organisation, modelling our governing principles, values and behaviours, and ensuring that we have robust financial and resource management in place.

Skills, competencies and qualities

1. Exceptional leadership skills, including a proven ability to lead, develop and grow third sector organisations or multi-faceted teams delivering complex activities, projects and campaigns;
2. Excellent communication and external leadership skills: articulate, assertive, with the ability to work diplomatically and persuasively with stakeholders at all levels;
3. Experienced in acting as the public face of an organisation, such as through the media, public speaking and high-level meetings, and using evidence and storytelling to articulate and champion a cause;
4. Politically astute, with knowledge of and commitment to social inclusion, social justice and sustainability, and a sound grasp of the importance of public transport, sustainable travel, and community-led action;
5. A proven ability to influence policy and decision-makers, and to identify influencing opportunities, ideally in relation to community development, sustainability and/or transport, including sharing community insights;
6. A strong track record in income generation and development, building strong funder relationships and delivery partnerships, managing programme or organisational budgets and controlling expenditure;
7. Experience of working with and/or reporting to a board, ideally in a not-for-profit and/or membership context;
8. An empowering, engaging approach to leadership, management and change-making;
9. Resilient, pragmatic and determined, with the ability to work under pressure, seize emergent opportunities, manage risk, and support others dealing with competing priorities.

Other information

The role will involve extensive travel within Britain as part of building your profile and that of the organisation with central and devolved government in Scotland and Wales, and increasingly with the devolved regions of England.

There is flexibility on location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or West Yorkshire) and to Board meetings which alternate between online and London. It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably. 

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months. 

Benefits: 25 days annual leave plus bank holidays (rising up to 30 days, plus Bank Holidays, in line with long service); pension with employer contribution of 7%; and access to Employee Assistance Programme.

Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Supporter Care Manager to join our Fundraising team.

Title: Supporter Care Manager

Salary: £39,000 - 42,000 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division.

This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance.

As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities.

You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation.

We are looking for someone who brings:

• Experience managing a customer service or supporter care team

• Strong operational and organisational skills, with attention to detail

• Experience using CRM systems and managing supporter data

• Confidence handling complex enquiries and escalations

• Excellent communication and relationship-building skills

• A proactive approach to improving processes and services

What’s in it for you?

• A competitive salary

• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme

• A stimulating work environment full of opportunities to learn and develop

• Life Assurance of four times annual salary

• Travel season ticket loan, Cycle to work Scheme

• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications. 

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

We’re looking for an organised, proactive and community-minded Project Officer to join our small and supportive team. This is a genuinely varied role, spanning project delivery and network development as well as operational support for our growing OxFarmToFork food hub. It’s a great opportunity for someone who enjoys working across different kinds of tasks and wants to contribute to real change in the Oxfordshire food system. 

The role is 0.8 FTE and can be worked flexibly across the week. Full-time is available if preferred. We encourage interested candidates to discuss working arrangements that suit their needs. The successful candidate will ideally be based within Oxfordshire and able to work from our Oxford office on a Wednesday, our team day.

What You’ll Be Doing 

Project Support (approx. 1.5 days/week) 

Working closely with the Project and Comms Leads, you’ll support the delivery of GFO’s local projects and public-facing campaigns. This includes contributing to initiatives such as the Great Big Green Lunch, and the WISH initiative with our partners at Cherwell Collective, a groundbreaking project that empowers the community to build more sustainable daily habits, including reducing food waste. You’ll help coordinate activity, track progress, and make sure things run smoothly from planning through to delivery. 

Organisational Development (approx. 1.5 days/week) 

You’ll steward GFO’s member network, nurturing robust community and connections. This means attending events, visiting network members and community food groups, and making sure GFO remains well-connected and able to support the people and organisations it works with. 

You’ll also work with the CEO on opportunity horizon scanning: helping to identify income prospects, partnerships, and strategic developments relevant to GFO’s mission, and keeping track of these in a structured and accessible way. 

OxFarmToFork Operations (approx. 1 day/week) 

GFO hosts OxFarmToFork, an exciting local food project and the UK’s first regenerative B2B online marketplace, connecting agroecological growers with buyers in local institutions such as Oxford University colleges. You’ll provide the weekly operational backbone that keeps it running: managing the online marketplace platform (Tream), coordinating with producers and buyers around weekly market cycles and deliveries and supporting the onboarding of new producers and buyers. It’s hands-on work that sits at the heart of a genuinely innovative local food project. 

What You’ll Bring 

• Experience of project coordination or support, in any sector – non-profit, community, food, or otherwise. 

• Strong organisational skills and the ability to juggle a range of tasks. 

• Confidence engaging with a wide variety of people, from community food groups to institutional procurement teams. 

• A methodical approach to admin and data – comfortable with spreadsheets, invoicing processes, and keeping accurate records. 

• Good written and verbal communication skills, with the ability to share updates clearly and promptly. 

• A proactive mindset: you spot what needs doing and get on with it. 

• Genuine interest in food sustainability, community development, or the local food economy. 

We’re a small team and we value warmth, reliability, and a willingness to muck in. If you don’t tick every box above but feel the role is a good fit for your skills and experience, we’d still love to hear from you – particularly from candidates with a range of lived experiences. 

Are you a senior income generation leader ready to build something joined‑up, ambitious, and sustainable?

We’re looking for a Head of Income Growth to lead integrated fundraising, marketing, and communications across the Age UK Oxfordshire group, helping deliver our Strategy to 2030: For a fairer later life. This is a new, pivotal leadership role. Working closely with the CEO, you’ll bring clarity, focus and momentum to how we grow income, strengthen our public profile, and deepen relationships with supporters, volunteers, and communities.

Location; Hybrid (minimum 3 days a week in the Abingdon Office)

Contract; Permanent

Hours; Full time, 35 hours a week (0.8FTE to be considered)

Salary; circa £55,000 per annum

What You’ll Do:

• Lead the development and delivery of a clear, evidence‑based income growth strategy, diversifying, and growing income streams
• Hold overall accountability for fundraising, marketing and communications, ensuring they operate as a coherent, integrated system
• Grow and engage our community of supporters, donors, volunteers, ambassadors and advocates, increasing participation and long‑term value
• Use data, insight, and performance discipline to improve return on investment and keep a clear grip on income and engagement
• Lead, develop and inspire a multi‑disciplinary team, building confidence, capability, and shared ownership of results
• Act as the charity’s most senior income and external‑engagement lead, working with trustees to raise profile, credibility, and influence

What You’ll Bring:

• Substantial senior‑level experience in income generation, marketing, communications, or supporter growth, ideally across more than one discipline
• A strong track record of developing and delivering income or growth strategy aligned to organisational purpose
• Experience leading and integrating teams to deliver measurable results
• Confidence using insight, data and evidence to inform decisions and report performance at leadership and Board level
• Excellent communication and influencing skills, with the ability to build trust across staff, volunteers and trustees

This is an exciting opportunity to shape a new, senior role in a trusted, forward‑thinking local charity with an appetite for change. If you’re motivated by impact, clarity, and collective success, we’d love to hear from you.

This new role is an investment and will lead a step‑change in line with our Underpinning Principles (above) and staff‑expressed appetite for clearer, more joined‑up external engagement. The postholder will lead on two strategic priorities:

·To diversify and grow income by strengthening our public profile, propositions, and routes to support.

·To increase voluntary support by growing and energising our community of supporters, volunteers, and ambassadors.

Interviews. First interviews will be held on Tuesday 2nd June, with second interviews being held on Tuesday 9th June.

Job Purpose:

Working closely with the CEO to ensure the charity’s ambitions, as described in the Strategy to 2030 and the 2026–27 Plan on a Page are delivered, the role holder will proactively lead integrated fundraising, marketing, and communications work. The role is pivotal in aligning planning and tactical decisions to build a sustainable income engine, strengthening the charity’s profile, performance, and impact at scale.

Role Description

1.Income strategy and delivery

Lead the development and delivery of a clear, evidence‑based income growth strategy, diversifying and growing income streams to deliver the charity’s agreed income ambitions and reduce reliance on any single source.

2.Integrated fundraising, marketing, and communications

Hold full accountability for all fundraising, marketing and communications activity, ensuring strategy, brand, propositions, campaigns, and channels are integrated, coherent and focused on measurable impact.

3.Supporter growth and engagement

Grow and deepen relationships with supporters, including donors, volunteers, ambassadors and advocates, increasing participation, loyalty, and lifetime value in line with our strategic ambitions.

4.Insight, data, and performance discipline

Use insight, data, and performance management to inform decision‑making, strengthen propositions, improve return on investment, and give the CEO and Board a clear grip on income and engagement performance.

5.Leadership, culture, and capability

Lead and line‑manage all fundraising, marketing and communications staff, setting clear priorities, expectations and accountability, and building a confident, high‑performing culture aligned with the organisation’s values and Principles.

6.Organisational leadership and profile‑raising

Act as the organisation’s most senior income and external‑engagement leader, working closely with the CEO and trustees to raise the charity’s profile, influence, and credibility, contributing actively to collective leadership and strategic delivery.

The above list is comprehensive but not exhaustive. You will be expected to undertake other responsibilities, reasonable and relevant to the role.

NB. The postholder is expected to ensure full compliance with Charity Commission guidance and the Fundraising Regulator’s Code of Fundraising Practice, and to apply recognised sector best practice in all fundraising, marketing and communications activity, safeguarding public trust, the charity’s reputation, and regulatory standing.

Person Specification:

Qualifications

a)Educated to degree level or demonstrable equivalent (i.e. capacity to learn at pace, analyse information, apply insight, exercise judgement, and sustain delivery through complexity and challenge).

b)Professional qualification in a relevant field (e.g. fundraising, marketing, communications), and membership of a relevant professional body (e.g. IoF, CIM)

Desirable: Evidence of accredited continuous professional development (Level 7), e.g. digital transformation, data‑led growth, commercial strategy.

Experience

c)Substantial senior‑level experience across most areas of income generation, including at least two from:

·voluntary income (e.g. trusts & foundations, legacies, individuals, community)

·marketing and communications

·supporter or audience growth and engagement

·digital fundraising or campaigns

·brand, proposition, or programme development

d)Proven experience of successfully leading multi-disciplinary teams and managing people, including line management and leadership through influence/matrix working to deliver shared outcomes.

e)Experience demonstrating a strong understanding of integrated income and engagement models, with proficiency in leading fundraising, marketing, and communications as a joined‑up system rather than discrete functions.

f)A proven record of developing and implementing income or growth strategy aligned to organisational purpose, values and long‑term direction, including delivering measurable results or step‑change improvement.

Desirable: Demonstrable success delivering income growth, diversification, or transformation in a VCSE or mission‑driven organisation operating at scale.

Knowledge

g)Strong grip of contemporary fundraising, marketing, communications models, inc. audience‑led growth, brand‑led fundraising, digital, data‑driven approaches.

h)Knowledge of the regulatory, ethical and governance framework for fundraising in the UK, inc. Charity Commission guidance and Fundraising Regulator’s Code.

i)Knowledge of risk management, public trust considerations, and safeguarding principles as they apply to fundraising, communications, public‑facing activity.

j)Awareness of current VCSE sector trends, income challenges and emerging best practice in income generation, supporter engagement and profile‑raising.

Desirable: Authoritative knowledge level in one or more specialist areas e.g. major giving, digital fundraising, brand and communications strategy, income diversification

Skills

k)Strategic and analytical thinking skills, with the ability to set direction, prioritise effectively and translate strategy into delivery at pace.

l)Excellent communication skills, including the ability to present complex information, develop compelling narratives and write credible Board‑level papers.

m) Advanced interpersonal and influencing skills, able to build strong relationships, collaborate across functions and influence stakeholders, including trustees.

n)Excellent organisational and planning skills, including leading and delivering programmes of work, managing competing priorities and meeting deadlines.

o)Advanced people leadership and team development skills, including leading high‑performing teams through change, integration, and growth.

p)Strong capability in using data, insight, and evidence (e.g. income metrics, ROI, pipeline performance, benchmarks) to plan, monitor, report and make decisions.

q)Ability to establish professional credibility quickly and operate effectively with staff, volunteers, managers, and trustees across the organisation and externally.

r)High-level of self‑awareness and commitment to continuous professional and personal development.

s)Commitment to justice, equity, diversity and inclusion (JEDI) and understanding of how this informs ethical, inclusive fundraising and communications.

t)Confident user of MS Office applications, with the capacity to master CRM, digital fundraising platforms and insight or marketing systems (e.g. Donorfy, Just Giving)

You are expected to commit to the vision, mission, and values of the Age UK Oxfordshire group, and be keen to learn / develop new skills and take on challenges. 

Apply now and help us build sustainable income to support a fairer life for older people and carers in Oxfordshire.

Pilotlight is ambitious and focused on doubling our impact

Project facilitators are central to what we do, connecting business leaders with charity leaders, creating collaborative environments to solve challenges and build skills for everyone involved.

Key Areas of Responsibility: 

We are looking for an excellent facilitator, communicator with strong people skills to

• Deliver projects across all Pilotlight programmes

• Build strong relationships with key stakeholders including charity leaders and our business partners

• Manage stakeholder engagement, communication and participation to create an inclusive and collaborative environment for all 

• Develop clear and effective project briefs to support successful outcomes of projects 

• Lead and facilitate in-person and online events managing logistics and coordinating delivery 

• Contribute to the development of Pilotlight’s knowledge base and best practices by sharing insights and lessons learned 

This role is critical in helping us deliver our 2026 Operating Plan and accelerate our ambition to double our impact by 2030. 

About You 

You will be: 

• A confident facilitator with experience in client facing roles 

• Experienced in facilitating meetings and events both in-person and online 

• Strong relationship builder with excellent organisational skills 

• Excellent verbal and written communication skills 

• Highly organised and efficient 

• Aware of the needs and operating context of the charity sector 

• Confident in using Microsoft Office and CRM systems 

You don’t need to have worked in the charity sector, but you must be motivated by our mission and excited by the chance to play a role in strengthening the sector. 

In return… 

• A mission-driven organisation at a pivotal moment of growth 

• A CEO and Board committed to modernisation, clarity and high performance 

• Big strategic challenges with a supportive, collaborative culture 

• The opportunity to make a sector-wide impact by strengthening thousands of charities 

About the Organisation 

This successful social enterprise amplifies the impact charities, business and individuals can bring to make a better world.

This is done by bringing charities together with business and business experts who can tackle the pressing issues charities are facing. It manages the relationship between business and charities to maximise the impact they bring and increases the impact of individuals by bringing them new experiences, perspectives and learning.It increases the impact of organisations by exposing their talent to new situations and challenges. It increases the impact of charities by giving them the expertise and resources they need.

Applicants must have the right to work in the UK. We are particularly interested in candidates from underrepresented backgrounds. 

Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You’ll be central to our admin, referral processes, and financial administration—plus light communications and event support.

• Hours: Full-time (35 hours/week)
• Location: Hybrid – minimum 1 day/week in our Luton office
• Reporting to: Operations Manager
• Key areas: admin & operations support, referral system support, bookkeeping/finance admin, stakeholder/event admin

We’d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you! 

Role purpose
The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you'll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers.

Key responsibilities

• Provide day-to-day administrative and operational support across the charity.
• Act as a first point of contact for enquiries via phone, email and online channels.
• Support and maintain our referral system and organised digital filing.
• Assist with scheduling, logistics and general operational coordination.
• Process invoices, expenses and financial records accurately; support basic reporting preparation.
• Manage Gift Aid processing via our database; record and track income and expenditure.
• Support counting and banking of cash payments (in line with protocols).
• Assist with preparing and scheduling social media or website updates (as directed).
• Provide administrative support for small events, meetings and community activities, including partner follow-up and record-keeping.

Essential skills & experience

• Experience in an administrative or operations support role.
• Basic bookkeeping or financial administration experience.
• Strong organisational and time management skills, with high attention to detail.
• Confident written and verbal communication skills.
• Ability to manage multiple tasks and priorities.
• Good proficiency with office software and digital systems.