Communications project support officer jobs

The Billings Support Administrator will be responsible for supporting the essential work of billing and credit control. You will work closely with the Billings & Contracts Officer to review processes and identify areas of improvement. We are seeking an enthusiastic and engaging individual with excellent communication skills and the ability to liaise and communicate to a wide range of audiences. The post holder will be a team player with a collaborative and flexible working style and be able to work under pressure to tight deadlines to see projects through to completion.

Duties and Responsibilities

Sales Ledger & Billing

• Supporting the process of billing admin including interface with finance systems
• Monthly billing or as required according to CYP contracts
• Allocate received cash to invoices in the Finance system
• Ad Hoc invoicing

Help maintain an accurate billing sheet

• Pursue debts over 30 days
• Send out all copy invoices as and when required
• Proactively resolve issues and queries
• Ensure the month end cut off deadlines are met
• Ensure risk is identified and captured, assessed, adequately mitigated, and reported/escalated where appropriate

Management of self and others

• Develop and maintain strong relationships with key internal stakeholders including all budget holders.

Education & Qualifications

• A Levels or equivalent

Experience

• Credit control experience
• Experience of Microsoft Suite applications
• Experience building relationships with key stakeholders

Skills and knowledge

• Basic excel skills
• Competent writing and reporting skills
• Be confident in carrying out reconciliations
• Ability to work as a self-starter but also as part of a team
• Attention to detail
• Persistent and assertive

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

ABOUT TRAIN 

TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served. 

Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community. 

Our vision: every young person should have the opportunities, tools and support they need to create a positive future. 

ABOUT THE ROLE 

As Fundraising and Communications Coordinator, your main focus will be trusts and foundations: researching opportunities, writing persuasive applications and producing clear reports. You’ll also play a part in growing support from corporates, community fundraising, individual donors and major gifts, helping to build a broader base of income over time. 

Alongside this, you’ll lead on communications. That means keeping our website and social channels current, producing supporter newsletters, and sharing our story more widely through PR and campaigns. You’ll help make sure the difference TRAIN makes for young people is seen and understood by funders, partners and the local community. 

It’s a hands-on role, well-suited to someone who enjoys writing, building relationships and juggling different projects. You don’t need to be an experienced fundraiser — we’re open to people with transferable skills, whether from corporate, public or third sector backgrounds. What matters most is that you can communicate clearly, organise your workload, and are motivated by making a difference for young people. 

You’ll report directly to the CEO and work closely with the rest of the team. This is a part-time role of approximately 30 hours per week, which can be worked flexibly. The role is based in Didcot with hybrid working, but for the right candidate we will consider a fully remote arrangement. 

SALARY AND BENEFITS 

• Salary: £28,598 - £31,022 FTE (pro-rated, depending on experience) 

• Contract: Permanent, part-time, approx. 30 hours per week. We can be flexible on the exact number and when they are worked. 

• Annual leave: 25 days plus bank holidays (pro rata) 

• Pension: 3% employer contribution 

• Flexible working: Hybrid by default, fully remote considered. We’re happy to consider other flexible arrangements such as term-time only and job shares. 

• Professional development: Tailored learning and training opportunities 

• Wellbeing: Access to an employee assistance programme with mental health and wellbeing support 

• Culture: Supportive, collaborative team with regular catch-ups and shared learning 

KEY RESPONSIBILITIES 

Fundraising (approx. 80%) 

• Pipeline and planning – work with the CEO to keep a clear fundraising plan, with trusts and foundations as the main focus alongside manageable growth in corporates, community, and individual giving. 

• Trusts and foundations – research prospects, build a live pipeline, and write strong, tailored bids. Prepare accurate budgets and gather evidence from the team to strengthen proposals. 

• Reporting and stewardship – deliver timely reports, thank funders and donors well, and manage renewals and uplift opportunities. 

• Relationship development – nurture links with local businesses, community groups and potential major donors. Prepare simple proposals and support fundraising events or activities as needed. 

• Systems and compliance – maintain accurate records of applications, deadlines and outcomes. Ensure fundraising activity is compliant with GDPR and charity regulations. 

Communications (approx. 20%) 

• Supporter communications – produce engaging newsletters, updates and thank-yous that connect donors and partners with TRAIN’s impact. 

• Digital presence – update the website and social media channels with accurate, timely content that reflects TRAIN’s work and values. 

• PR and profile – share stories with local media, partners and networks. Ensure TRAIN’s messaging is clear, consistent and accessible. 

• Community engagement – promote TRAIN’s profile, youth offer, brand and presence in the community. 

General 

• Work closely with the CEO to align fundraising and comms priorities. 

• Collaborate with youth work staff to gather stories, quotes and data that demonstrate TRAIN’s impact. 

• Represent TRAIN at meetings and community events. 

• Contribute to the life of a small, collaborative team. 

ABOUT YOU 

We don’t expect you to have a long career in fundraising behind you. What matters most is that you can write clearly and persuasively, build relationships with people, and organise your workload to meet deadlines. If you’ve developed these skills in another sector and are keen to bring them into the charity world, we’d love to hear from you. Just as important, you’ll bring a genuine passion for TRAIN’s mission and a belief in the difference youth work makes. 

Essential qualities 

• Strong written communication skills: able to produce clear, persuasive bids, reports and updates. 

• Good at building relationships, whether with colleagues, partners or supporters. 

• Organised and reliable, able to manage multiple deadlines. 

• Comfortable working independently but also a collaborative team member. 

• Confident using IT tools (Microsoft Office, online research, basic social media platforms). 

• Passionate about TRAIN’s mission and motivated to make a difference for young people. 

• Satisfactory Enhanced DBS check (we will arrange this before you start). 

Desirable qualities 

• Experience of fundraising, bid writing or income generation in any setting. 

• Understanding of trusts and foundations, or the ability to learn quickly. 

• Experience in marketing, PR, or communications (e.g. social media, newsletters, supporter comms). 

• Familiarity with CRM or pipeline management tools. 

• Knowledge of charity fundraising regulation and GDPR. 

• Confidence in representing an organisation at events or meetings. 

Equal opportunities 

TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience. 

Safer recruitment 

TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check. 

Recruitment timeline 

• Applications open: Thursday 20 November 

• Applications close: Wednesday 10 December (midnight) 

• Shortlisted candidates notified: Thursday 11 December 

• Interviews: Wednesday 17 December 

This is a hands-on and varied role for someone who enjoys planning, organising, and making things happen. You’ll take the lead on delivering Day One’s events programme from fundraising challenges and third-party events to awareness and engagement activities that raise our profile and connect new people to our cause.

Your main focus will be on logistics, planning, and delivery ensuring each event runs smoothly, safely, and reflects Day One at its best. You’ll also be developing new opportunities, or supporting engagement events such as Major Trauma Awareness Week and campaigns that complement our services and mission

Reporting to the Head of Public Fundraising you will champion Day One’s values and behaviours, working collaboratively across teams to ensure that all our internal and external events reflect our mission and priorities.

You will bring a positive, proactive, and resilient approach, with the ability to innovate, influence and drive results. You’ll also play a key role in shaping our future plans, helping us grow our income in the years ahead as we develop and roll out our new organisational strategy.

The post holder’s primary duties and responsibilities are as follows: 

Fundraising & Third-Party Events

• Plan, coordinate, and deliver Day One’s calendar of fundraising events, including challenge and third-party activities.
• Grow opportunities for individuals, teams, and partners to take part in events that raise funds and awareness.
• Manage event logistics, budgeting, risk assessments, and delivery on the day with our preferred suppliers.
• Steward flagship event participants, such as those taking part in the London Marathon and Great North Run.
• Ensure participants from other challenge events are handed over smoothly to the Relationship Fundraiser and Fundraising Assistant, who will lead on their stewardship and follow-up.

Awareness & Engagement Events

• Work closely with the Marketing & Communications Officer to plan and deliver awareness and engagement events such as exhibitions, conferences and networking events.
• Lead on all logistics and coordination from venue bookings and set-up to equipment, displays, and volunteer support.
• Represent Day One at events, helping to raise our visibility and strengthen relationships with partners, supporters, and professionals.
• Support the Marketing & Communications Officer with the delivery of campaigns like Major Trauma Awareness Week and other activities that raise Day One’s national profile.

Planning & Delivery

• Develop and maintain event plans, schedules, and budgets, ensuring events are efficient and well-organised.
• Build strong relationships with suppliers, venues, and event organisers to ensure value for money and quality delivery.
• Review and record event outcomes to support learning, improvement, and future planning.
• Balance multiple projects moving seamlessly from one event to the next or planning ahead for the year-round events calendar.

Teamwork & Values

• Work collaboratively across fundraising and communications to deliver joined-up campaigns and consistent messaging.
• Champion Day One’s values and behaviours, ensuring every event reflects our mission and priorities.
• Bring a positive, proactive, and flexible approach ready to problem-solve, adapt, and make things happen.
• Play an active role in helping Day One grow its reach and income as we deliver our new organisational strategy.

Please refer to the attached recruitment pack for more information. If you think you could be the right person to fulfil the exciting responsibilities of this role, please apply.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Closing Date – Tuesday 9th December

First round interview Monday 15th December - virtual

Second round interview in-person, date TBC

Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years.

Today, the organisation is leading the way in helping people adjust positively to life after a spinal cord injury. The organisation's services are delivered by people who've been there, who understand the journey, and know how to support others. Whether it's building practical skills through wheelchair skills training, boosting confidence via participation in life-changing courses, or supporting families through challenging times, Back Up is there for everyone affected by spinal cord injury.

Charity People is delighted to be supporting this incredible organisation to recruit for a part time Director of Communications and Marketing who will join the team at a key point in the early stages of their new strategy, as they launch a new brand and head into their 40th birthday year with the vision to ensure everyone affected by spinal cord injury can reach their full potential - no matter their age, background, injury level or any other factor.

Part time Director of Communications and Marketing
Contract: Permanent role
Hours: Part time, 21 hours per week
Salary: £60,000 to £70,000 per annum FTE (pro-rata for 0.6 hour week to between £36,000 and £42,000)
Location: Hybrid - home based with at least one day per week in the charity HO in Wandsworth, South London
Closing date for applications: Monday 15th December at 9am
Interviews: first stage interview held remotely on Wednesday 7th January, with second round being held in person on Tuesday 15th January

The Director of Communications and Marketing will combine strategic leadership with a readiness to get hands-on where needed, building sustainable systems, processes, and team capacity that set Back Up to achieve long-term success.

Your core responsibilities will include:

* Building on existing plans develop and deliver a comprehensive 2030 communications and marketing strategy aligned with organisational and departmental plans.
* Serve as strategic communications advisor to the CEO and SLT on reputation, brand positioning, and stakeholder engagement; and lead cross departmental collaboration to deliver shared objectives
* Build and nurture strategic partnerships with key media, influencers, and sector organisations.
* Oversee the successful phased launch and roll-out of Back Up's new brand across all channels from January 2025.
* Ensure storytelling is compelling, authentic, and inclusive, reflecting the lived experience of people with spinal cord injury.
* Oversee creative strategy, commissioning, and content planning, ensuring quality and alignment with Back Up's mission.
* Champion accessible communications that reach and resonate with diverse audiences.
* Provide strategic oversight of digital marketing and online engagement, including social media, to grow reach and impact.
* Champion the ethical use of AI and emerging technologies in communications, ensuring robust governance and responsible practice.
* Introduce systems and processes to measure digital performance and optimise engagement.
* Line manage a team of five in total with direct line management responsibility for two Communications and Marketing Managers, ensuring clarity, accountability, and professional development.
* Model a creative, ambitious, and positive culture in line with Back Up's values.
* Build long-term team capability in brand, digital, and storytelling.
* Manage external agencies, freelancers, and suppliers to deliver high-quality outputs.
* Maintain strong financial management and risk controls within agreed budgets, and report clearly and regularly to CEO, SLT, and Board on communications impact, reputation, and reach.

We'd love to hear from candidates with the following skills and experience:

* Previous Director-level leadership experience of communications and marketing functions (charity or comparable sector).
* Proven track record in developing and delivering successful communication and marketing strategies.
* Strong expertise in brand management, digital engagement, and integrated campaigns across multiple channels.
* Experience leading a significant brand roll-out or website redevelopment project.
* Understanding of digital transformation, including CRM/data integration, marketing automation, and analytics.
* Knowledge of accessibility standards and inclusive communications practices.
* Familiarity with the ethical application of AI and emerging digital tools in communications.
* Strong financial and risk management skills.
* Outstanding storytelling, presentation, and influencing skills, with gravitas to act as an organisational ambassador.
* Ability to lead through change, build effective partnerships, and inspire teams.
* Alignment with Back Up's values: we embrace challenge, we have fun, we build inclusive communities, and we are ambitious for each other.

Additionally, we're particularly keen to speak to anyone who has lived experience of disability or spinal cord injury, however this is in no way essential.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About Orbis UK

Orbis UK is an affiliate of Orbis International, an eye care charity that transforms lives through the prevention and treatment of avoidable blindness and visual impairment.

Over 1.1 billion people live with vision loss in the world today. Yet for a staggering 90% of these people, visual impairment is treatable or could have been prevented.

At Orbis we work to change this injustice by providing treatment to thousands of people each year, training new generations of eye health-workers, and leading cutting-edge scientific breakthroughs that restore sight. Our vision is a world where communities strive together in the fight to save sight, and no-one is needlessly blind.

Orbis UK (Orbis Charitable Trust) is a registered charity in the UK and raises income from funders across the UK, Europe and the Middle East, towards our global commitment to eliminate avoidable blindness. In 2024, the UK team raised £5.1m.  These funds supported 18 projects across 8 countries. With these funds we delivered 9,908 training sessions for health workers, enabled 469,287 eye screenings, 37,378 treatments and delivered 2.5m doses of antibiotics to tackle trachoma.

Our ambition is to grow our income to £10 million per year within the next five years.

Overall purpose of the role

The Trusts and Foundations Officer role will be responsible for securing five-figure funding from Trusts and Foundations and management of existing donor relationships to ensure effective stewardship. The role will also manage small Trust mailings and provide wider support to the team by maintaining funder records in Raisers Edge, developing case for support and supporting internal reporting on Trust fundraising activity.  

We’re looking for an experienced Trust Fundraiser who can drive forward our income growth from both our existing and new supporters with skills in researching Trusts, writing compelling funding proposals and reports and in particular growing the medium Trust fundraising programme.

There are four key areas of responsibility for the role:

i) Identifying and researching Trusts that have the ability to give at the five-figure level, maintaining a pipeline of planned applications.

ii) Preparing high quality, written applications and reports to funders.

iii) Reviewing and growing a small Trust mailing programme (under 10K)

iv) Provision of support to the team in Raisers Edge data management and internal reporting.

Full details of the job description are attached below.

Benefits of working for Orbis UK

Before completion of probation:

· Competitive Salary benchmarked annually

· Minimum 25 days holiday pro-rated increasing with length of service

· Life Assurance Policy (4 x salary)

· Employee Assistance Programme

· E-learning Courses

· Social Activities

· Flexi-time

· Free Sight Test

After completion of probation:

· Matched employer pension contribution up to a maximum of 10% of basic salary

· Interest free season ticket loan

· Cycle to work scheme

· Contribution to cost of new prescription glasses

· Possibility of an overseas project visit after 3 years’ service

Application and interviews

Closing Date: Friday, 5th December 2025

Interviews: W/C 8th December 2025

Start Date: January/February 2026

All applicants must have the legal right to live and work in the UK.

Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure so that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. This will ensure all applicants are assessed solely on the strength of their application and not be affected by unconscious bias or confirmation bias

Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.

Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS)

Reports to: Senior Digital Programme Manager (Behaviour Change) 

Direct reports: None

Location: Our well-equipped office is in Clerkenwell, London, EC1R 0NE. Staff are currently working in hybrid locations with a general requirement to meet colleagues once a week in the office and to attend a monthly all-staff meeting in London, although we will always take into account personal circumstances.

Status: Maternity cover (initially for 10 months) 

Hours: Full-time 

Salary: Grade C: £40,982 - £44,753 (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office. 

Role Summary

As Senior Behaviour Change Programme Officer, you’ll be a vital part of our Communications team, working with colleagues to shape powerful, consistent messages that are clear and well-framed. 

Reporting to the Senior Digital Programme Manager and as a key member of the team, you’ll have opportunities to get involved in and learn skills across the full marketing and communications mix.

We're looking for a candidate who brings a mix of knowledge and skills across some or all of the following areas:  

• Developing persuasive, supportive behaviour change content that enables people to make changes in their lives and to their health and wellbeing  

• Communications skills - the ability to craft clear, adaptable written messaging and content across a mix of channels   

• Using digital platforms and tools to engage individuals with behaviour change/programmes, including websites, apps, community groups and social media platforms  

• Community stewardship and customer service - supporting individuals and groups with responses to queries 

Key Tasks and Responsibilities  

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.

We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination. 

Timeline

• Deadline for us to receive your application: Strictly 9am, Monday 1 December 2025. The online application form gives a date and time stamp to all applications.
• We will aim to get back to you by: Thursday 4 December 2025. All applicants will receive a response.
• Interviews: Monday 8 and Tuesday 9 December 2025 (please save the dates!) 

Who are you

You are qualified chef or catering professional who is excited by the prospect of developing training, business partnerships and product development in conjunction with the staff and volunteers at our community garden, kitchen and nursery in Richmond.

About your values and strengths 

You will be someone who:

• Grasps new ideas and opportunities and runs with them
• Has the energy and skills to share their knowledge with others
• Is a powerful advocate for learning and development, particularly for people with learning disabilities
• Will be able to mobilise the skills and resources of staff, volunteers and users of the service to deliver work and the work of the kitchen and its development
• Will see the value of, and maximise the opportunities available to through the work of the community garden, its produce and the resources to be developed from it.
• Is confident in approaching other organisations and individuals to drive business and operational development

What we want you to do

Out "Kitchen at the Stud" project is a new initiative funded in partnership with the Royal Borough of Richmond. The Kitchen is a fully refurbished resource at the heart of our Horticultural Service based in grounds of Hampton Court Palace.

The Community Garden is an extensive horticultural resource and the kitchen project is an integrated part of our developing programme of learning and skills development. The Kitchen Lead will work with the garden team in building the kitchen into both a publicly accessible amenity, a training resource, seasonal cafe available on open days and for targeted group dining in addition to exploring the potential for product lines for public sale.

What you can expect from us

Balance is a specialist provider of community based support and services across SW London to people with learning disabilities and enduring mental health support needs. We are:

• A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
• A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
• An organisation supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.

• Entrepreneurial, outward facing, collaborative and embrace the testing of new ideas and initiative.

Additional Benefits of working for us

• A commitment to training and professional development to support internal progression in and beyond the charity.
• Inclusion in and a 3% employers contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
• Access to a range of discount schemes including Blue Light Card
• Access to the charity's employee assistance programme.
• Access to travel card loan, and bike to work scheme.

Supporter Stewardship Executive 

Role Focus Areas

Supporter Stewardship | Data Management and Reporting | Prospecting 

Details

Location: Hybrid - 1 day/week in London Bridge Office 

Annual Salary: £26,963 pro rata 

Hours: Part-time (21 hours a week)

Contract: Permanent (6 month probationary period)

Start Date: Early January 

Reporting to: Head of Fundraising and Communications

Job Outline

Neuroblastoma UK are seeking a highly organised, responsible and proactive professional to support the team in delivering top tier stewardship to supporters and support income growth. 

Someone who has excellent attention to detail, enjoys building relationships, and who always strives to ensure tasks are performed to the highest level, would thrive in this role.

Key Responsibilities

• Deliver warm supporter stewardship to fundraisers including making welcome calls, collating and posting out fundraising packs and attending fundraising events.

• Handle supporter enquiries via email and telephone

• Keep accurate data records of engagement, donations and fundraising

• Produce reports on supporter trends, and identify prospects to support growth

• Manage delivery of key challenge events including the London Marathon

• Own Fundraising Event Calendar - collaborating with Communications Officer on planning and drafting marketing 

• Support the Senior Communications Officer and Head of Fundraising and Communications in the delivery of all fundraising and communications activations; including in-memory fundraising, legacy and lottery.

• Fulfill shop orders managing inventory and updating stock levels

• Any other duties that working in a small organisations requires

Person specification

• Highly personable with the ability to develop warm relationships

• Responsible and organised

• Excellent phone manner, including sensitivity towards issues such as illness and bereavement

• Excellent written communication skills 

• Collaborative and willing to lend their support where most needed

• Commitment to our mission to find better treatment and a cure for children facing neuroblastoma 

This role is responsible for the administration of the grant management process including managing external reviews, communicating with funded researchers about project reports, contracting new research projects and responding to funding enquires, as well as the organisation of the Research Committee meetings and review papers. This is an exciting time to join the team as we expand our funding schemes and work to achieve the charity’s main objective of funding Parkinson’s research to slow, stop and reverse Parkinson’s.

As our Research Grants Officer you will have excellent organisational skills including experience of office and team administration such as scheduling meetings and taking minutes. Working as an effective member of our Research Team you will be able to handle multiple tasks with precision simultaneously and be comfortable building relationships and providing support for researchers.

Live Unlimited are passionate about empowering care-experienced children and care-leavers in Barnet and our opportunities really do make a difference; from helping care-experienced children and young people feel more confident and positive about themselves, supporting them into meaningful new jobs, developing new skills, reducing stress and anxiety and making their feel equal to their peers. 

We are seeking a highly organised and passionate Project Officer to help deliver and co-ordinate four of our key programmes: 

• Driving Ahead – supporting care-experienced young people to learn to drive
• Peer Lives – a new peer mentoring scheme co-designed with young people
• Friends of Live Unlimited – our supporter engagement and fundraising community
• Imagination Unlimited – providing care-experienced young people with items that spark creativity, joy, and personal growth

As our range of schemes evolve over time, the Project Officer will have an opportunity to work on new projects as they are developed.

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist
organisation led by and for Latin American migrant women in the UK. Our work is dedicated to
supporting the immediate and long-term needs of Latin American migrant women exposed to
violations of their fundamental human rights; facing violence against women and girls,
exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and
facing barriers to social protection.
The post holder will be responsible for leading the development and implementation of LAWRS’
policy, advocacy, and communications strategy to tackle the issues affecting migrant women
survivors of VAWG, and will work jointly with LAWRS’ policy team and VAWG team.
This post is open to Latin American women only* in accordance with the Equality Act 2010. We
particularly welcome applications from disabled and LGBTQ+ candidates as they are currently
underrepresented within the team.
Please keep in mind that if you are shortlisted for an interview, you will be
required to complete an exercise beforehand.
*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or
Portuguese
Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.
We regret that late applications cannot be accepted.
Deadline: Sunday 30th November
Interviews: the week commencing 15th December

Hours: Part time 3.5 days per week (26.25 hours)

Line Manager: Academic Principal

Team: Training / Training Administration

Location: Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week)

Salary: £24,524 per annum pro rata + benefits

Start date: As soon as possible

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, Hertfordshire, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
 

Role Overview

We are seeking a detail-oriented Compliance Officer to ensure the College meets its legal and regulatory compliance requirements as an educational establishment and a charity.  The focus of the role is to be responsible, with the support of the Training Administration team, for all reporting to regulatory bodies in a timely manner to ensure the College meets the requirements of the Office for Students (OfS), The Open University (OU), Higher Education Statistics Agency (HESA), UK Visas & Immigration (UKVI), UK General Data Protection Regulation (GDPR), Information Commissioner’s Office (ICO), Competition and Marketing Authority (CMA) and other regulatory bodies. The postholder will also take on the role of Data Protection Officer (DPO) within the organisation and ensure that the college processes all personal data in compliance with UK data protection legislation.

Key Responsibilities

• Responsible for reporting internal information and meeting the reporting requirements of regulatory organisations – primarily the Office for Students (OfS), Higher Education Statistics Agency (HESA), the Open University (OU), the UK Visas & Immigration (UKVI), Competition and Marketing Authority (CMA) and the Information Commissioner’s Office (ICO). This will be with the support of the Training Administration team and all other teams within the college.
• Collaborate with senior management and other department heads to ensure compliance
• Collaborate with cross-functional teams to ensure compliance relating to HR, Health and Safety, Safeguarding, Prevent, Communications and Finance.
• Serve as the point of contact for regulatory bodies and external auditors
• Prepare and submit reports to regulatory agencies and senior management as needed and within required deadlines
• Use external student data systems – such as HESA / Salesforce
• Perform research to remain informed regarding higher educational and other compliance requirements  
• Monitor the College’s compliance and internal policies to ensure they are up to date with relevant legislation, and draft new policies when required.
• Perform risk assessments to identify potential compliance issues and help the organisation understand compliance risk and scope
• Record findings accurately and follow up with senior management to ensure that issues are rectified 
• Conduct investigations to discover the root cause of compliance problems when they arise 
• Develop systems for data collection, tracking, managing and reporting

• As DPO, ensure all personal data and sensitive information is handled within the College according to UK GDPR guidelines
• Draft new and amend existing data protection policies, guidelines, and procedures, in consultation with key stakeholders
• Serve as the main point of contact within the organisation for staff members, regulators, and relevant authorities on issues related to data protection, and provide advice as required.
• Maintain records of all data processing activities within the College
• Conduct audits to ensure compliance and to address potential issues
• Train and advise all staff on compliance and GDPR regulations, how to meet, maintain and improve compliance requirements and the impact of non-compliance on the College. 
• Review College external communication, marketing materials, websites and presentations to ensure compliance with regulations

Qualifications and Skills

Essential

Educated to degree level 

Excellent written and verbal communication skills, and ability to promote the college

Strong organisational skills and ability to meet tight deadlines

Ability to multi-task, use initiative and prioritise

Excellent attention to detail with proof-reading skills and decision-making capability

Familiarity with compliance tools and systems

High level IT skills in Microsoft Outlook, Excel, Word, PowerPoint

Ability to interpret complex legal and regulatory documents such as contracts

Desirable

Experience in a legal, audit or risk management role

Project management skills, using project plans and trackers

HESA Data Futures, OU Salesforce, UKVI, CMA, SMS systems, CRM systems 

Experience

Essential

Experience in a similar compliance role

A track record of working independently on projects and handling a wide variety of activities and confidential matters with discretion.

Demonstrated proactive approaches to problem-solving

Expertise and knowledge of best practice in Compliance and GDPR

Succinct minute taking

Desirable

Experience in a compliance role in higher education or an academic institution

Aptitude and Values

Essential

Professional, approachable and sensitive to those of other cultures

A resourceful team-player, with the ability to also be extremely effective independently

Calm under pressure with proven ability to meet targets and deadlines

Able to work in a changing environment

A heart for Christian cross-cultural mission

High standard of integrity and ethics

Other Information

§  This role is located at our site in Ware, Hertfordshire; (or hybrid with preferably 2 days on site per week).

§  It is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.

§  All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment.

§  If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact HR

§  Applicants must have the right to work in the UK.

Benefits

 §  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary

§  Employee Assistance Programme

§  30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days if on site.
 

Are you passionate about helping young people build brighter futures?

We’ve got a brilliant opportunity for you to join our team as a Trusts & Philanthropy Officer at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the role

This is a fantastic opportunity to join a fast moving, youth focused, charity and to play a vital role in securing income to support our youth activities – working with Trusts and Foundations predominantly, but with the opportunity to also build relationships with statutory funders and, in future, major donors.

We are looking for a proactive, organised individual to join Young Enterprise as part of our impactful and collaborative National Fundraising team. YE’s supportive yet driven environment places personal development at its core, to ensure team members thrive. 

Working with the Senior Relationship Manager and the Philanthropy Team, you will contribute to an annual budget of £4.2m and raise income from Trusts and Foundations and small statutory income streams, utilising your income generating and communication skills. You will also undertake prospect research, as well as developing compelling project updates and reports to inspire supporters.

You’ll love this job if you are:

• Passionate about education, social mobility, and giving every young person a chance to shine
• Experienced in writing engaging applications and inspiring reports, with a meticulous eye for detail in this, as well as strong grant management and stewardship of supporters.
• Confident in your track record of generating income from Trust and Foundations, particularly securing income £10k upwards.
• Adept in building strong internal and external relationships, with excellent written and verbal communication skills. You’ll demonstrate a solution-focused attitude to problem-solving, monitoring the progress of funded projects in line with funder expectations.
• A tenacious self-starter with a can-do attitude, to enthuse existing and prospective supporters and to manage a varied workload of research, fundraising and grant management.
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit team
• A strong team player with the ability to balance and prioritise competing demands in a busy team, you will have excellent organisational skills.
• You’ll be proactive and innovative in your approach to prospecting for new supporters, qualifying them, and building a pipeline. 

Key Responsibilities

• Income generation - to achieve or exceed agreed income targets, with a focus on securing donations from Trust and Foundations 
• Grant management - working with internal colleagues to track funded projects’ progress against targets and taking action to course correct when necessary. Produce timely, engaging, and accessible project reports to inspire and build donor relationships
• Prospecting - research and qualify a pipeline of Trusts and Foundations and small statutory opportunities to progress and secure financial support for YE.
• Administration - effective administration across YE systems and platforms
• Donor stewardship - some travel required to support YE activities with young people in schools, donor visits to projects

A few practical things

• This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month
• The role will involve travel to events, typically at schools, which take place during term time, however some evening working may also be required.

If this role appeals to you and you reflect what we are looking for, we’d love to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 12 December 2025. Please note that applications without a cover letter will not be considered.

Interviews will be held via Teams and shortlisted candidates will be invited to be interviewed either on 16 or 17 December 2025. Please note, we are only able to respond to shortlisted candidates.

Full details can be found in the Job Description and Person Specification.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Brightside helps young people make confident, informed decisions about their futures. For over 20 years, we’ve connected young people facing barriers with inspiring mentors through our safe and secure online mentoring platform.

We’re looking for a Community Engagement Officer to help shape the experience of our mentoring community, both online and in person. This is a varied role combining platform administration, user support, community engagement and facilitation, all through a strong community lens.

You’ll support mentors and mentees from the moment they join the platform, offering clear onboarding, responding to queries, and helping maintain a safe and positive online space. You’ll also spend regular time in schools delivering induction sessions, workshops and focus groups, gathering insights that help us improve our programmes and technology.

This role is ideal for someone who enjoys working with young people and volunteers, is confident using digital tools, and wants to champion user voice to strengthen a growing community.

We’re looking for someone who is aligned with our mission, confident facilitating online or in-person sessions, understands safeguarding, and is comfortable managing tasks at pace, including regular travel.

If this sounds like you, download the full job description for detailed responsibilities, essential criteria and information on how to apply.