Communications project support officer jobs
JOB PROFILE
JOB TITLE: Adopter Development Officer
RESPONSIBLE TO: Area Manager
HOURS OF WORK: 13 hours per week, part time
LOCATION: Remote, Hybrid working, with travel on occasion
DURATION: Permanent
SALARY/GRADE: £23,258 per annum (pro rata), Grade 3
KEY WORKING RELATIONSHIPS
Area manager
AUK Yorkshire and Humber team
One Adoption South Yorkshire
Local Authorities and voluntary agencies across the region.
PURPOSE OF THE ROLE
To gather the views of adoptive families from within the Yorkshire and Humber region on adoption practice and feed them into the Regional Adoption Agencies in the South Yorkshire area and use these to influence the development of services within Adoption UK.
MAIN DUTIES AND RESPONSIBILITIES
To develop and implement a procedure which ensures all adoptive families in the region are aware of and have an opportunity to consider and express views on current and future adoption services.
To obtain opinions, ideas and input from adoptive families using social media, feedback forms, forums, meetings as well as other mediums available.
To represent Adoptive families on relevant Boards and Groups.
To provide feedback to stakeholders, including Local Authorities, Voluntary Adoption Agencies and Adoptive families, by attending meetings, forums and events and producing reports.
To support the facilitation of targeted forum meetings and discussions.
To produce reports and presentations on adoption practice across the region.
Support the manager with projects on occasion.
Person Specification criteria
Knowledge And Experience
• Personal experience of adoption as an adoptive parent (Essential)
• Project work experience or similar (Essential)
• Collating feedback and producing reports (Essential)
• Experience of supporting adoptive parents on a peer level i.e. support group environment or as a mentor (Desirable)
• Engaging and working in partnership with groups of adopters and professionals (Desirable)
• Sound knowledge of current adoption issues and services, or be keen to develop such a knowledge as part of personal development (Desirable)
Qualifications and Education
• None required for this role
Skills and Abilities
• Ability to use Office such as word, excel, Microsoft (Essential)
• Ability to organise and facilitate meetings (Essential)
• Report writing skills (Essential)
• Ability to use social media or willingness to learn (Essential)
• Good communication and people skills (Essential)
• Good listening skills (Essential)
• Ability to represent the collective views of adopters whilst remaining objective and maintaining professionalism (Essential)
• Ability to use your own personal experience alongside the experience of others to inform partnership working (Desirable)
Accountability
• To gather the views of adoptive families from within the Yorkshire and Humber region on adoption practice and feed them into the Regional Adoption Agencies to influence the development of services within Adoption UK
Behaviours
• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior digital marketing manager – email to jointly lead our team as part of a job share to deliver high performing email campaigns and automations to support the charity’s activity. Working closely together with the other senior digital marketing manager – email, you’ll work across large email projects and campaigns, support the team’s workload and priorities, and create processes to best support their success.
Line managing 2 digital marketing officer email roles, you’ll support their development and contribute to our email strategy together with the head of digital engagement.
Working with the senior manager, marketing and communications planning and measurement (owned earned shared paid channels) you’ll be a key part of shaping and ensuring consistency across all our channels.
About you
You’ll have substantial email experience and knowledge, being confident creating and optimizing complex automations alongside managing relationships with email platforms.
You’ll be passionate about delivering the best experience and engagement with email and understand best practices and the importance of data and testing.
You’ll be well organised and have strong prioritisation and communication skills, working across the organization on a diverse range of campaigns and projects.
Job description and benefits
Please download the job description and our attractive benefits package.
Location, hybrid working and salary range
This role is primarily based in our London office. Our hybrid working model allows you to work up to 2.5 days per week at home, and 1 day in the office per week.
The salary range is:
£32,900 to £34,300 per annum based in London
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Tuesday 16 June 2026 9 am
Interview date 23-25 June 2026
Purpose of the role
As Deputy CEO of Leeds Older People’s Forum, you will play a pivotal leadership role in driving our mission to ensure older people in Leeds have the opportunities, choices and support they need to live the life they want.
Working closely with the CEO, you will shape organisational strategy, influence policy and system change, and build strong partnerships with decision‑makers, funders and our third sector member organisations.
What’s involved?
The Deputy CEO will support the CEO drive LOPF’s mission and lead delivery of its key outcomes for older people in Leeds. The role combines strategy, influence and leadership, including:
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Shaping and delivering LOPF strategy and developing new ideas that improve the lives of older people.
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Influencing policy and system change by building strong relationships with decision‑makers and ensuring the third sector has a voice at city‑wide boards.
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Supporting and strengthening our third sector members through learning, grant‑making, network support and helping members access funding.
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Responsibility for managing staff, budgets, projects and funder relationships.
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Ensuring impact, keeping work aligned to LOPF’s priorities and involving older people and member organisations in everything we do.
Skills and experience
The skills and experience we are looking for include:
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Senior leadership experience with strong strategic thinking and decision‑making skills.
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Excellent relationship‑builder able to influence policymakers, funders and partners.
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Strong understanding of the third sector and the diverse needs of older people.
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Proven operational management, including staff leadership, budgets and project delivery.
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Confident communicator who can represent LOPF and engage stakeholders effectively.
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Change‑focused mindset, able to innovate, improve and respond quickly to emerging issues.
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Values‑driven, with a genuine commitment to improving life for older people.
Please note this role is fixed term until March 2028 subject to identifying further funding
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that the closing date for this vacancy may be brought forward if a strong applicant is identified, so early applications are encouraged.
As Individual Giving Officer, you will plan and deliver compelling campaigns to engage with and drive action from existing supporters.
You will work on a range of products in this crucial income stream including regular giving, cash appeals and lottery.
This is an exciting time for the Individual Giving team and as a vital member of our team, you’ll work to maximise the return on investment made by Maggie’s in this area and achieve significant growth in revenue income - ultimately to bring Maggie’s cancer care to everyone who needs us.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Barnabas Aid
Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians.
Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational.
There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles.
About This Vacancy
We are looking for a motivated and organised Project Officer to join our International Programmes Team on a fixed-term basis for one year, covering a period of maternity leave.
Overview
The Project Officer will be part of a regional team that works with new and existing partners to design, deliver and learn from projects in line with the organisation’s mission. The team supports the full project cycle: partner engagement, application review, due diligence, project design, contracting, implementation support, monitoring, evaluation and project closure, maintaining accurate records throughout, in close collaboration with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists).
The Project Officer will work collaboratively across the regional team, providing flexible support and surge capacity during peak periods and responding to emerging priorities as required. Under the supervision of Programme Managers and the Regional Director, they will also take day-to-day responsibility for a portfolio of assigned partners and specific projects, ensuring timely progression from concept to completion and that documentation, compliance, quality assurance and learning requirements are met. This includes working with the Quality Team to integrate appropriate MEAL approaches, support data quality and ensure learning is captured and shared.
Key Responsibilities
·Project Identification and Evaluation
oIdentify and assess project concepts and proposals with assigned partners, ensuring alignment with organisational strategy, feasibility, risk, safeguarding considerations and expected impact.
oContribute to emergency or rapid-response programming when required, including providing surge support to colleagues and helping to coordinate time-critical actions.
oSupport partner mapping and relationship management activities, helping to identify potential partners and project opportunities.
oUndertake contextual and partner due diligence research to inform project design, risk management and decision-making.
oPrepare high-quality proposals for internal review and project governance processes, including summaries of recommendations, risks and mitigation actions with the support of the Quality Team and in line with standards set by them.
·Grant Administration
oSupport Programme Managers and the Regional Director through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.
oManage any individually assigned projects through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.
oEnsure projects comply with organisational policies and procedures (including safeguarding and due diligence), and any relevant donor, statutory and partner requirements.
oEnsure the fulfilment of any actions mandated by the Programmes Subcommittee.
oTrack delivery against agreed plans, budgets and results frameworks; flag variances, support problem-solving with partners and colleagues, and recommend adjustments where needed.
oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to agree proportionate MEAL plans for assigned projects (e.g., indicators, data sources, reporting schedules), and to strengthen quality assurance throughout implementation.
·Stakeholder Engagement
oAct as a key point of contact for assigned partners, working closely with Programme Managers and the wider regional team to coordinate support and decision-making.
oMaintain regular communication with partners to provide guidance throughout proposal development and implementation, including on reporting requirements, procurement expectations and agreed outputs/outcomes.
oCoordinate with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to support partner capacity strengthening on quality assurance and MEAL requirements, and to address quality or evidence gaps identified during implementation.
oDevelop familiarity with other organisations working in the Region and look for opportunities to collaborate with and learn from them.
·Budget Administration
oSupport sound financial management across the Regional Team and for assigned projects, including budget review, payment scheduling, verification of supporting documentation and reconciliation of expenditure against budgets.
oFor approved projects, ensure that all finance processes are completed to facilitate payments.
oPrepare clear updates and financial summaries for Programme Managers, the Regional Director and other internal stakeholders, maintaining an appropriate audit trail.
·Reporting and Documentation
oMaintain complete and accurate project documentation for assigned projects, including due diligence records, agreements, correspondence, partner reports and closure documents.
oMaintain project and partner information in relevant systems and trackers, producing reports and analysis as required.
oMonitor progress and results, review partner narrative and financial reports, support evaluations where appropriate, and ensure project learning is captured and shared within the team.
oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to review project evidence, ensure data quality standards are met, and support evaluations, reviews and learning products as required.
oCoordinate meetings and follow-up actions (including agendas, minutes and action logs) to ensure decisions are recorded and progressed.
Other duties
The above is not an exhaustive list of duties. From time to time, the postholder may be asked or required to carry out additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.
Person Requirement
Essential
·Experience in project administration or coordination, ideally in the charity, NGO or public sector.
·Excellent verbal and written communication skills, with the ability to engage effectively with a wide range of partners and stakeholders across different cultures and contexts.
·Proficiency in MS Office suite and comfort using online systems for project tracking and document management.
- Strong organisational skills, with the ability to plan and manage multiple projects and deadlines.
·Strong attention to detail.
·Ability to work collaboratively and flexibly as part of a diverse, dispersed team.
·Ability to multitask and meet multiple deadlines under pressure.
·Familiarity with CRM or grant management systems (e.g. Salesforce)
Desirable
·Experience supporting monitoring, evaluation and learning (MEL/MEAL) processes and/or producing donor-style reports, including working with quality assurance or MEAL specialists.-
·Additional languages relevant to the region
Person specification
·A strong commitment to the values and mission of Barnabas Aid, with an understanding of Christian principles and ethics in project management.
·High level of integrity, ethical conduct and professionalism
·Personal resilience and adaptability.
·Discretion and sensitivity with understanding of issues of confidentiality.
·A flexible approach to work, with a cooperative and collaborative attitude, ensuring excellent standards of service are always maintained.
From time to time, additional training, including safeguarding training, may be required.
The offer of employment will subject to the appropriate pre-employment checks such as references, qualifications, DBS criminal records, and eligibility to work in the UK.
How to Apply
Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


Data and Systems Officer
Role Details & Staff Benefits
Salary: £30,385 gross per annum
Duration: Permanent
Hours: Full-time
Location:Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional travel required for staff days, site visits and other events.
NASP offer a range of core benefits for staff including:
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30 days paid annual leave per annum, plus Bank Holidays
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An additional day of paid leave per year on your birthday
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Opportunities for Volunteering & CPD days each year
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Opportunity to request flexible working arrangements, including compressed hours
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Contribution to annual eye test, eyeglass purchase, and flu vaccination
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Access to discounts across the Southbank Centre site; including free/discounted reciprocal access to participating galleries & museums in London & the UK
Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period.
About NASP
The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.
To learn more about our organisation, partners, and social prescribing, please visit our website.
Our working culture values flexibility, wellbeing, and collaboration. We are committed to creating an inclusive workplace and supporting our staff to work in ways that suit both their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation.
Inclusion at NASP
We particularly welcome applicants from global majority and LGBTQIA+ communities, those with lived experience relevant to social prescribing, and those who identify as disabled and/or neurodiverse.
As a Disability Confident Employer we guarantee an interview to candidates who identify as disabled and opt into the ‘Guaranteed Interview Scheme’ on our application portal, provided they meet the minimum essential criteria for the role.
We are committed to creating a fair, accessible and supportive recruitment process, and to removing barriers wherever possible. We will consider reasonable adjustments at every stage of the recruitment process to support individual needs. Adjustments will depend on your specific circumstances and request, but may include:
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Flexibility with interview times and formats and locations
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Providing application materials in alternative formats
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Accepting applications in alternative formats including video or audio
If you require adjustments, an alternative method of application, or would like to discuss your needs, please contact us and we will be happy to support you.
How To Apply
To apply for this role, please follow the link to our application portal. You will be required to upload your CV and covering letter only, outlining how you meet the requirements of the role and person specification. Please note that any additional files (such as reports) will not be considered during shortlisting.
To support us with monitoring our Equal Opportunities Monitoring, we ask also all candidates to complete our Equal Opportunities form. Your responses will not be shared with the panel or used to make any recruitment decision.
The deadline to apply is 9am on Monday the 13th of July.
First stage interviews will be held on Wednesday the 29th & Thursday the 30th of July 2026. You will be able to indicate on our application portal whether you will be available or unavailable during this period.
For more information on the role, please email any questions to us via the email on the job description document. We look forward to hearing from you about the role of Data and Systems Officer.
Job Description & Person Specification
Purpose of This Role:
This key support role will work with colleagues across the organisation to ensure NASP’s data and key systems, including our CRM (Microsoft Dynamics 365), dashboards and databases, are effective, accurate, and useful. This includes improving data capture, enabling consistent reporting, and ensuring that quality data can be used to support organisational priorities.
The role will support colleagues to use systems confidently and understand data requirements, providing analytic solutions that meet the needs of the organisation, and identifying where practices and systems can be improved.
The role will sit within the wider Operations team who oversee the core business and operational functions of NASP, including Finance, HR, Governance, Project Support, Administration, and Logistics. As a member of this team, the role will provide general administrative support to NASP programmes, liaising with our CRM support provider (Chorus) and IT provider (Logicata) to act as an essential bridge between internal colleagues and these external technical experts.
As NASP continues to develop its membership and training offers, the Data and Systems Officer will support the growth of this work, ensuring that systems and data flows are aligned, and leading on the technical management of data within these systems. The role will also support teams with reporting and evaluation, making effective use of NASP’s data.
This is an ideal opportunity for a proactive and highly organised individual with excellent data management, administrative, and technical skills (particularly working with CRMs) to support across the range of NASP’s programmes and projects, as well as development of new systems and processes.
Person Specification:
Essential
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Knowledge of the VCFSE sector and/or Social Prescribing
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Good working knowledge of CRM systems, preferably Microsoft Dynamics 365 (including technical skills)
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Experience of administrating/managing membership systems or other databases
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Knowledge of GDPR and other Data compliance requirements
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High-level numeracy, logical reasoning, accuracy and attention to detail
Desirable
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Comfortable working with large, complex data sets and identifying trends and data quality issues
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Strong Microsoft Excel skills, and experience with data visualisation tools
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Experience in the charity, health, or public sector
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Ability to work within a busy environment and effectively prioritising and managing own workload
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Ability to manage working relationships with external partners & providers
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Experience in training & upskilling colleagues (particularly in data management, systems & processes)
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Affinity with NASP’s Values as defined in the NASP Strategic Plan
Responsibilities:
CRM and Systems Management
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Ensure colleagues across the organisation are effectively using the CRM (Microsoft Dynamics); as well as other key data systems, supporting with staff training and guidance, providing advice and support where needed to ensure the team feels positive and confident using them in their day-to-day work.
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Undertake regular reviews & audits of data stored on the CRM to amend errors (e.g. duplicate records), and identify gaps or areas of concern, ensuring a smooth user experience.
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Work closely with our CRM support provider (Chorus) to manage any support requests and technical errors, undertaking any updates, fixes and developments to the system where required.
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Proactively identify any CRM and wider system processes that can be improved or developed, working with NASP colleagues to ensure the CRM is being effectively integrated into their work.
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Working with the Strategic Project Manager, undertake regular contract reviews with our CRM provider to ensure value for money and quality of service.
Data Management
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Oversee NASP’s Data inbox, responding to enquiries and escalating concerns or risks.
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Working with Director of Operations to proactively support NASP to meet data compliance; to identify any data risks and to mitigate these, including gaps in data capture or poor system use.
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Present data through reports and produce insights to support NASP’s evidence, evaluation and reporting needs (e.g. for grant funders, programme evaluation or trustee board reports).
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Work with NASP colleagues to improve how data is used in their work, building good data habits across the organisation.
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Identify and address common issues in how documents and information are managed across the organisation, ensuring standards are maintained consistently across NASP.
Systems Integration
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Work with colleagues to support the ongoing development of NASP’s Membership & Training offers, by ensuring the data and systems that support this work are effective.
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Support colleagues with effective data use to track the engagement, activity and growth of key networks and communities.
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Provide administrative support to establish and develop any new systems, working with colleagues and external providers as needed, ensuring that data flows between existing systems are aligned.
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Work closely with the Communications team to ensure the NASP website supports the capture and flow of data effectively.
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Liaise with our IT provider (Logicata) for anything relating to the Microsoft suite, including technical support.
General
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Take a proactive approach to support and lead administrative reviews / efficiencies across the organisation, ensuring consistency of approach.
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Work with teams across the organisation to help ensure we are delivering business objectives.
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Support the Communications team and other colleagues in managing NASP shared mailboxes, including deputising for colleagues where necessary.
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Support the Operations team in the ongoing maintenance of business, finance and project management processes & systems.
Reporting To: Strategic Projects Manager (International, Arts & Grants)
We support communities and organisations through social prescribing so that more people across the UK can enjoy better health and wellbeing.
The client requests no contact from agencies or media sales.
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Governance Officer to join our CEO’s Office, providing key support in the delivery of our EDI Strategy and governance functions.
The role
This role offers a unique opportunity to work at the centre of The British Academy to support our equality, diversity and inclusion (EDI) and governance activity. This varied role will support the delivery of the Academy’s EDI Strategy and action plans, helping drive meaningful initiatives across the organisation while also contributing to the smooth running of the Academy’s governance structures.
You will work closely with colleagues across the Academy, Fellows, senior stakeholders and external partners, playing an important role in supporting projects, events, communications and committee activity. From helping shape EDI initiatives and building relationships across networks to coordinating governance processes and supporting high-level meetings, this role offers the opportunity to support work that has an impact across the Academy and contribute to EDI best practice in the research sector.
This role would suit someone who is highly organised, proactive and collaborative, with excellent communication skills. You may already have experience in EDI work, governance, higher education or membership organisations. A commitment to EDI is essential and an understanding of the broader context and regulatory landscape surrounding EDI would be valuable. You will be comfortable using Microsoft Office 365 and working collaboratively across teams, bringing a positive, and respectful approach to your work.
Whether you’re looking to build your experience in governance or EDI and want a role where you can make a real contribution across the Academy, we’d love to hear from you.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to apply
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To apply, and to see the full job description and our workplace values, please follow the apply link to visit our recruitment platform.
Closing date: Midday on 17 June 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Research and Development Officer
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE)
Salary: £27, 526 per annum, with annual salary increments for the first three years
Location: Homebased – however NCB and RiP has offices in Sheffield, Newton Abbot, London and Belfast that staff can work from should they choose.
The Vacancy
We are looking for a talented Research and Development Officer to join our children and families team at Research in Practice. In this role you will develop and deliver accessible content and learning activities that promote evidence-informed practice and policy across child and family social care, youth and family justice as part of our annual delivery programme for our partners. You will also be involved in the delivery of commissioned project work.
The successful candidate will have experience designing and delivering resources, workshops, webinars, and events for a range of audiences, including senior leaders.
This is a fantastic opportunity for someone with strong written and editorial skills, excellent facilitation skills and who is confident distilling complex information into accessible learning materials. While the position requires engagement with and understanding of research, it is not a primary research role.
Key responsibilities are:
- Producing evidence-informed practice and policy resources in a range of formats (e.g. publications, videos, podcasts, animations). This includes evidence scoping, content development, commissioning, project management, editing, writing and quality assuring resources from inception to publication.
- Leading the development and delivery of concise, accessible content and learning activities to enable the development of evidence-informed practice and policy in the sector.
- Developing and facilitating learning sessions and events with a range of participants, including senior leaders across the sector.
- Working on a range of commissioned project work, from development/design through to analysis; presenting findings on completion and representing Research in Practice in project teams with academic and practice partners.
- Building strong relationships with sector experts and effectively managing relationships with authors, facilitators, people with lived experience and those working in research, policy and practice.
Research in Practice
Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.
Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.
About NCB
For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.
Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.
The Benefits
- 30 Days Annual Leave
- Generous Pension Scheme
- Cycle to work scheme
- Flexible Working
- Winter Holiday Closure & Break
- Employee Assistance Programme
Closing date: 8am, Wednesday 8th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
No agencies please.
Harris Hill is delighted to be partnering with a leading national charity to recruit a Senior Content and Development Officer, for a 12 month maternity cover contract.
This is an exciting opportunity to join a respected national charity dedicated to improving the lives of carers across the UK. You will play a key role in supporting research and project delivery, developing engaging digital content, and managing the accreditation process for a successful employer benchmarking scheme that helps organisations better support carers in the workplace.
As Senior Content and Development Officer;
- support the development and delivery of content on the charity’s digital platforms
- ensure a high-quality experience for organisations participating in the accreditation programme
- lead the newsletter development and delivery
- maintain and update content on the website
- collaborate across teams to support a range of internally and externally funded projects.
We are looking for an organised and proactive individual with strong research, communication and project coordination skills. You will be confident managing multiple priorities, maintaining accurate records and databases, developing written content, and building positive relationships with a wide range of stakeholders. Experience of working with CRM systems, content management systems and digital platforms is essential.
In return, you'll join a welcoming, supportive and inclusive organisation that is committed to employee wellbeing and flexible working. This is a fantastic opportunity to develop your skills while contributing to meaningful work that creates positive change for carers and their families.
Benefits include:
- Flexible and hybrid working arrangements
- Generous annual leave entitlement, rising with service
- Additional paid leave between Christmas and New Year
- Paid carers leave
- Two paid volunteer days per year
- Comprehensive wellbeing support, including counselling and health benefits
- Family-friendly policies and inclusive employee networks
- Annual staff conference, social events and regular team engagement activities
- Enhanced pension contribution
If you're a strong communicator with excellent organisational skills and a passion for delivering high-quality services, we'd love to hear from you.
- Salary £37,955
- 12 month maternity cover FTC, full-time hours.
- This is a hybrid role, with an expectation to attend the London office at least one day a week.
Closing date- For the full job pack, and more information, please apply today. Applications will be reviewed on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are recruiting two permanent Funding Officers in the South West: one full-time and one 0.9FTE (33.5 hours per week). Funding Officers in these roles will primarily be part of a South West regional team delivering our Reaching Communities programme, with opportunities to be involved with other programmes and aspects of the Fund’s wider operations as they arise. As a Funding Officer for the National Lottery Community Fund you will be integral to supporting the organisation to deliver our strategy It Starts With Community.
These roles will contribute to ensuring that vital funding reaches communities and projects who need it most in our region. As a Funding Officer you will work as part of our South West regional team, working day-to-day alongside fellow Funding Officers, supported by a Funding Manager.
Across the two posts we are looking for people who will provide support across the region, with a focus on developing relationships and being a key point of contact for either Exeter & East Devon or Swindon & Wiltshire.
Ideally (but not essentially) you will live in or near one of these areas and have good knowledge of the respective local area.
The Funding Officer role is classed as mobile working which means you will be expected to work from home primarily and visit various locations across the region, as needed. The ability to drive and have access to a vehicle is therefore beneficial, although not essential.
Responsibilities & Expectations of the Role
- You will assess applications for funding and manage grants using local knowledge, best practice and thematic expertise and you will harness the experience of customers and stakeholders to improve our grant making and inform our decision making.
- Being responsible for supporting local people and communities, you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products.
- Being responsible for a pipeline of projects you will need to understand and respond to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations.
- You will ensure that both grant management and application assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, support organisations to meet their grant requirements and measure their impact.
- You will be an active and integral member of the South West regional team, as well as the wider hub and Fund. You will contribute your skills, knowledge and expertise to a range of work and programmes as need arises. Within an organisation and sector experiencing on-going change, an agile & flexible approach to the role will be essential for success.
- You will represent the Fund, including at funding fairs and external meetings, creating opportunities for people to come together. You will share learning from your role with other colleagues so that we can maximise our impact.
- You will need to work within the Fund’s policies and procedures and relevant legislation, and in a way that is in line with our vision and values.
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The SW regional office is in Exeter.
Interview details:
- Date: 29th & 30th June 2026
- Format: Face-to-face
- Location: SW Regional Office, Exeter
We will be hosting a briefing session on Monday 1st June, 12pm. To register for the session or for any questions about the recruitment process, please email the recruitment team.
If you would like an informal conversation about the Funding Officer role, please contact the recruitment team.
How to Apply:
Upload your CV in word format and write a supporting statement (max 1,000 words) to align with the criteria below. We will use this to score your application.
Essential criteria
- Communication skills: Strong listening, written and verbal communication with an emphasis on written communication for assessment purposes.
- Analytical skills: Ability to assess a high volume of applications, make good judgements, challenge when appropriate and manage risk.
- Relational skills: Ability to build, develop and promote effective relationships with colleagues, community organisations and other external agencies with a strong commitment to equity and inclusion.
- Organisational skills: An ability to use your initiative and manage your own workload and time, meet deadlines with minimal supervision.
- Lived experience or working knowledge of the needs and priorities of communities in and across the SW, especially under-represented groups plus an understanding of the local voluntary, community and social enterprise sector.
- Values driven and passionate about the Fund’s purpose.
Desirable criteria
- Demonstrable sound IT skills, in particular Microsoft Office products and the ability to learn detailed processes quickly and accurately.
- Understanding of financial planning and business plans, ability to analyse accounts and numerical data.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Public Interest News Foundation (PINF) is the UK’s first charity that exists to promote high-quality journalism. Last year, we launched an ambitious ten-year mission to regenerate local news in the UK. We believe that local news is a vital part of the fabric of local communities, drawing people together around shared facts and pride in place at a time of disinformation and division.
We are pursuing our mission by (1) sourcing new funds for local news; (2) advocating for supportive government policies; and (3) celebrating local news providers from the UK and around the world that are Accountable, Sustainable, in the Public interest, Innovative, Representative and Engaging (ASPIRE).
Over the last year, we have successfully encouraged the UK Government to launch an unprecedented new £12m Local News Fund. We have also built support for our mission from US and UK donors. And we have launched initiatives such as the Tenacious Journalist Awards, to recognise and support independent news providers who are having a significant social impact.
We have a small and professional staff team and a dedicated board of trustees, and we are now looking to recruit a Programmes Officer to support our work. I hope that you will consider joining us on this exciting and important mission.
Jonathan Heawood, Executive Director
Summary of the Role
Title: Programmes Officer
Salary: £30,000
Benefits: 33 days annual leave including Bank Holidays; 7% employer pension contribution; professional development budget; flexible working
Type: Fixed-term renewable 12-month contract
Time commitment: 35 hours per week, with some scope for flexible working
Location: Remote, with occasional meetings in London or other UK locations, for which PINF will pay travel expenses from within the UK
Reporting to: Deputy Director, who will provide overall line management and lead 60% of the Programmes Officer’s work
Working closely with: Campaigns & Communications Manager, who will lead the remaining 40% of the Programme Officer’s work
Purpose of the Role
The Programmes Officer will support the PINF team across our three workstreams: the Local News Fund; Local News Campaign; and Local News Futures programme.
· Through the Local News Fund, we work with grantmakers and social investors (including government-backed fund managers) to unlock new economic resources for local news across the UK.
· Through the Local News Campaign, we work with the BBC, big tech firms, central and local government, MPs, Peers and regulators to shape a positive enabling environment for local news across the UK.
· Through the Local News Futures programme, we work with academics, civil society organisations, journalism support organisations and local news providers to showcase models of local news with the most positive impact.
The Programmes Officer will provide support with events, research and campaigns across these workstreams, and will also provide support with our organisational functions, including communications, fundraising and governance.
By providing efficient and effective support to the team, the Programmes Officer will unlock new potential for PINF to deliver our charitable purpose.
Key Responsibilities
Events
· Support the Deputy Director with the successful delivery of the annual Local News Forum by:
o Maintaining a comprehensive and up to date project plan
o Contributing to the effective marketing of the event within PINF’s network of independent local news providers and stakeholders
o Managing ticket sales and maintaining an accurate database of invitees and participants
o Contributing to effective working relationships with partners and suppliers, including venues and sponsors
o Managing speakers
o Supporting budget administration, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Deputy Director
o Responding promptly and efficiently to queries
o Providing on-the-day support including registering participants, liaising with the venue and catering providers, ensuring smooth technical support and troubleshooting any issues as they arise
Research
· Support the Deputy Director with our research objectives by:
o Organising and minuting twice-yearly online meetings of our Research Advisory Group
o Working with colleagues to ensure the Local News Map is comprehensive and up to date
o Liaising with independent local news providers to support the new Local News Audit
Campaigns
· Support the Campaigns & Communications Manager with our campaign objectives by:
o Managing relationships with independent news providers participating in our annual Indie News Week
o Supporting budget administration for campaign activity, including tracking agreed expenditure and processing spending in line with approved budgets and under the oversight of the Campaigns & Communications Manager
o Supporting key campaign moments including parliamentary events, party conferences, roundtables and other online and offline events
o Providing logistical and administrative support for key campaign moments, including by maintaining participant and invitation lists, tracking RSVPs and preparing background information for colleagues
Communications
· Support the Campaigns & Communications Manager with our communications objectives by:
o Managing the ‘contact’ email inbox
o Supporting the delivery of engaging content across PINF’s blog and newsletter, including gathering stories, opportunities and other relevant material, in collaboration with the Campaigns & Communications Manager
o Managing PINF’s social media channels including LinkedIn, BlueSky and Instagram
o Updating elements and pages across our website
o Supporting PINF’s WhatsApp community of independent local news providers by sharing relevant content, helping eligible participants to join, and assisting with day-to-day moderation
Fundraising
· Support the Deputy Director with our fundraising objectives by:
o Maintaining the fundraising database and keeping records up to date based on information provided by colleagues
o Facilitating monthly internal fundraising meetings
Other
· Any other tasks as reasonably requested by the Deputy Director
Essential skills and experience
· Experience in an administrative, coordination or project support role
· Excellent organisational skills, with the ability to manage multiple tasks, deadlines and priorities
· Strong written and verbal communication skills
· Confidence using Microsoft Office and other common digital tools to organise work, manage information and communicate effectively
· Ability to work collaboratively in a small team and to support colleagues across different areas of work
· A high level of accuracy and attention to detail
· Support for PINF’s mission and charitable purpose
· Applicants must have the right to work in the UK.
Desirable skills and experience
· Experience of supporting events, campaigns, communications or fundraising activity
· Experience of working in a charity, membership body, media organisation or other mission-driven organisation
· Familiarity with website, newsletter or social media content management
· An understanding of the challenges and opportunities facing local and independent news providers in the UK
How to apply
· Please apply through CharityJob.
· In your application, you will be asked to provide a short example of how your previous experience makes you a strong candidate for this role. We encourage applicants not to use generative AI to draft this part of the application, as we are interested to hear about your own experience in your own words!
· If you require any adjustments to support your application, please let us know when you apply.
We particularly welcome applications from people whose backgrounds and perspectives are underrepresented in charities and the news sector.
We are working to regenerate local news in the UK - because everyone should benefit from journalism that speaks to, for and with them


The client requests no contact from agencies or media sales.
What you’ll be doing:
- Managing the organisation’s financial responsibilities, working to tight deadlines, and a varied workload across different areas of responsibility, particularly in relation to financial reporting. As well as ensuring that financial processes are accurate, up to date and compliant with statutory requirements
- Taking a proactive approach to maintaining efficient office systems and operations, ensuring that orders are processed and providing support for the general up-keep of the office equipment
- Contributing to project delivery by supporting the team with a range of ongoing administrative and organisational tasks, which requires flexibility and able to manage a varied workload across different areas of responsibility.
What we’re looking for:
- We are looking for someone with a strong level of experience in managing the financial operations of a small organisation, ensuring that systems and processes are both robust and efficient. This includes experience of financial forecasting, reconciliations and, where appropriate, introducing or improving financial systems.
- The postholder must be able to communicate financial information clearly to a range of stakeholders with differing levels of financial understanding, both verbally and through written reports or presentations relating to the organisation’s finances and funded projects.
- Strong organisational and administrative skills are essential. The role requires the ability to manage different aspects of project support, general administration and office management, while keeping the wider team informed of progress on outstanding tasks.
If this role is of interest, please refer to the full job description and person specification for further details.
To educate, inform and influence society, to establish a solidarity culture and ensure anti-racism is recognised as a core organising principle
The client requests no contact from agencies or media sales.
Liberty is seeking an experienced, dynamic and ambitious Individual Giving Manager to implement a recently adopted individual giving strategy, lead a fast-paced team, and drive forward the next phase of increased public fundraising.
We are looking for someone experienced in digital communications and conversion, excited by the chance to work across a range of human rights issues, and who brings solid experience in leading a team.
Our current priorities are to maximise the success and profitability of supporter acquisition and conversion (mostly digital), forming tailored, data-driven supporter journeys (online and offline), creating a culture of testing, evaluating and optimising, and delivering engaging, integrated fundraising campaigns based on Liberty’s public campaigning and legal cases, and the investigative journalism of Liberty Investigates.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance of between one and two days per week in the Westminster office, depending on contracted hours.
The deadline for applications is 9am Monday 15 June 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held online on Thursday 2 July 2026 and Friday 3 July 2026.
Second round interviews will be held in the office on Monday 13 July 2026.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Youth Intervention Officer (Hucknall)
Reporting to: Youth Intervention Manager
Role Type: Full-Time (35 hours per week)
Trent Bridge Community Trust is seeking a highly motivated, experienced, and organised individual who is passionate about making a real difference in the lives of young people.
Do you have the creativity, drive and leadership skills to help us deliver our life changing youth intervention programme Positive Futures?
We are looking for a Youth Intervention Officer that can deliver our transformative flagship projects in Hucknall, your role will be hands-on, dynamic, and deeply rewarding.
We are all about helping young people build confidence and empower them to achieve their very best. If you’re passionate, creative, and ready to roll up your sleeves, we’d love to have you on board.
In addition, the successful candidate will be required to undergo enhanced disclosure checks with the Disclosure and Barring Service
1. RELEVANT GENERAL OBJECTIVES
- To support the Youth Intervention Manager to plan, organise and deliver the Positive Futures Hucknall project, and work towards achieving all KPI targets set within the Holgate Academy Partnership Agreement.
- To support our young people within educational settings, specifically around behaviour interventions and working with those on the edge of exclusion, truanting and developing poor behaviour traits.
- To develop trusted professional relationships with young people to steer them to alternative positive outcomes through interventions, workshops and open access sport and to build aspirations.
- Work in unison with the Youth Intervention Manager to identify new potential partnerships and to manage existing ones through partner delivery and meetings.
- Act as a key contact point for referral partners to ensure regular updates on young people’s progress are shared.
- To provide signposting and advocacy for young people and families needing to access other services.
- To ensure all relevant Health & Safety and Child Protection/Safeguarding policies and legislation are adhered to.
- Work closely with the Safeguarding Manager to gain advice and report any safeguarding concerns relating to young people within the Positive Futures Programme. Support the review of a safeguarding reporting process.
- To deliver and assist in the development of the Positive Futures project, with the overarching aim of using youth work and sport to engage ‘at-risk’ young people in order to identify and support their individual needs and steer them towards education, training and employment.
- To undertake administrative duties including day to day management of:
- Activity registers.
- Provide regular monitoring and evaluation of delivery.
- Ensure all notes and timeline events are recorded per individual on Upshot.
- Regularly collect surveys that will assist in providing evidence for impact of delivery to funding partners.
- Gathering of ASDAN accreditation evidence to be submitted.
2. SPECIFIC ROLE RESPONSIBILITY
- Support the Youth Intervention Manager to create impact reports throughout the project through collecting relevant evidence and statistics to highlight impact of the project.
- To work in partnership with Holgate Academy and its feeder Primary schools to work with young people identified by Nottinghamshire Virtual Schools who have, or have previously had social care involvement through Child Protection Plans or Child in Need plans.
- Work in collaboration with Holgate to identify those in need of intervention support and to create bespoke intervention packages for each referred 1:1 individual and support around key concerns / reason of initial referral.
- Support referred young people in both 1:1 intervention and group workshops through transition from Primary school to Secondary school, those struggling to engage positively in school, have formed concerning behaviour patterns and/or safeguarding concerns.
- Provide termly updates on individuals engaging with the project schools / referring agencies.
- Work in collaboration with external supporting organisations attached to individual participants (Social Care, Police etc).
- Plan, coordinate and deliver 3 x days (4 hours per day) of activity per week during school holidays.
- Support in peer and adult relationship repair where necessary.
- Provide suppOrt to young people to engage in further activities external to school within the local community.
3. EQUITY, DIVERSITY AND INCLUSION
Nottinghamshire County Cricket Club is committed to being an Equal Opportunities Employer.
The Club recognises the benefits of a diverse workforce and is committed to providing a working environment that is free from discrimination.
The Club will seek to promote the principles of equality and diversity in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, recruitment agencies and the public.
All employees and those who act on the Club’s behalf are required to adhere to this policy when undertaking their duties or when representing the Club in any other guise.
4. SAFEGUARDING
Nottinghamshire County Cricket Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our services and are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and the ECB requirements to ensure that all children participating in Cricket have a safe, positive and fun experience, whatever their level of involvement.
5. KEY PERFORMANCE INDICATORS
- Contribute as part of the Positive Futures Team in achieving the overall KPI’s agreed with Nottinghamshire Virtual Schools and Holgate Academy.
· Deliver individual targets set by the Youth Intervention Manager that relate to your specific role
6. PERSON SPECIFICATIONS
ESSENTIAL
- Experience of youth work with young people.
- Experience of planning, delivering, evaluating and recording programmes.
- Experience of producing a collection of evidence and information using a range of methods.
- Experience of enabling the engagement and participation of young people.
- Experience of work that celebrates diversity and challenges discriminatory attitudes and behaviours.
- Experience of addressing health and safety / safeguarding concerns involving young people.
- Experience of working in partnership with other organisations.
- Experience of working in partnership with schools to support students.
- Understanding the context of youth work and the issues and developments arising within it.
- Understanding of the professional conduct required of a youth worker inside and outside of work, and the importance of maintaining appropriate standards of behaviour.
- Knowledge of youth intervention practices to divert young people away from anti-social behaviour and low-level crime.
- Ability to work towards set targets and contribute to performance outcomes as part of the Positive Futures team.
- Takes an active role in managing risk, health and safety, and safeguarding issues.
- Strong planning and organisational skills.
- Good computer literacy, including Microsoft Office.
- Strong communication skills and ability to work effectively within a team.
- Ability to work in partnership with both community stakeholders and schools.
- Holds a Level 3 JNC Youth Work qualification, or a Level 2 with a willingness to work towards Level 3.
- Current First Aid qualification.
- Safeguarding Children & Young People training.
- Outgoing, friendly and supportive, with the ability to engage and motivate young people.
- Passionate, reliable and dependable.
- Willing to be accountable for own work and performance.
- Ability to work under pressure with minimal supervision.
- Flexibility to work evenings and weekends.
- Ability to travel to multiple sites/venues across Nottinghamshire to deliver activities and interventions.
- Holds an Enhanced DBS check.
- Contributes to the ongoing monitoring and evaluation of the Positive Futures project (Hucknall).
DESIRABLE
- Experience of early intervention and support work with young people.
- Experience of using the power of sport to divert young people away from anti-social behaviour and low-level crime.
- Good understanding of relevant personnel policies and procedures.
- Experience of working within a budget throughout a set delivery cycle.
- Experience of planning, delivering and evaluating a project’s impact.
- Knowledge and understanding of the Positive Futures Programme.
- Knowledge and understanding of working with young people who are on a child protection plan and/or known to social care.
- Knowledge and understanding of ASDAN accreditations.
- Level 2 Mental Health First Aid qualification.
- Governing Body coaching qualifications
The client requests no contact from agencies or media sales.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We are recruiting for a Senior Supporter Care Officer to join our team at Mind.
Mind's Supporter Care Team play a vital role in ensuring that we deliver an outstanding customer service to supporters and the general public, guaranteeing an excellent experience with Mind, leaving our supporters feeling valued and committed to our cause.
You will work closely with the team manager as well as two other Senior Officers, and 6 Co-rdinators. You will directly line manage 3 Co-ordinators, ensuring work is completed within SLAs, supporting with coaching and ensuring high quality standards are achieved by working with individuals to develop and improve whilst always keeping supporters at the heart of what we do.
Engagement and communication is key to this role and will require someone who has significant line management experience and who is above all else, compassionate, resilient and who thrives in a busy, customer facing environment.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
-Line manage 3 Co-ordinators and support the whole team to ensure timely, high quality communications with supporters and the general public.
- Monitor quality and provide structured feedback on performance, creating bespoke development plans with team members.
- Support the management team with complaint handling and resolution, responding to complex emails and acting as an escalation point for Safeguarding concerns identified during team interactions (it is essential the post holder has Safeguarding experience)
-Create process notes, ensuring the team are briefed on upcoming activities and that templates and FAQs are up to date.
-Lead on and participate in team wide projects to utilise AI and other technology to improve supporter experiences
- Act as first line of support for the team on a day to day basis to resolve real time queries
-Foster strong relationships with the fundraising teams we work closely with, helping ensure events and activities are successful and engagement opportunities maximised.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.