Communications project support officer jobs

Join us in expanding the Young Carers in Schools (YCiS) programme across England as part of the Fair Futures for Young Carers initiative. We're increasing our outreach and closely tracking outcomes to drive continuous improvement and innovation in how young carers are identified and supported.

We're looking for a Programme Officer with a strong commitment to equality, diversity and inclusion, ensuring the programme reaches underrepresented groups and champions these values in every activity.

As the postholder you will:

· Build strong relationships with delivery partners, local authorities and education networks.

· Represent the programme at national and regional levels, helping to increase its visibility and impact.

· Boost outreach, training and support to schools and stakeholders

Please download the attached recruitment pack to find out more. 

About the role

At Compassion UK, we believe in the God-given potential of every child. As our new Social Media Officer, you’ll play a vital role in sharing powerful stories that inspire action and deepen connection with our mission to release children from poverty in Jesus’ name.
 

You’ll be part of a vibrant, faith-driven team that values collaboration, creativity and purpose. From crafting compelling content to capturing real-time moments at events, your work will help bring our message to life across platforms like Instagram, TikTok, Facebook, LinkedIn and more. 

Whether it’s amplifying the voices of our ambassadors, engaging with supporters, or responding to global moments with care and clarity, your voice will help shape how we show up in the world.

As our Social Media Officer, your work will be dynamic, creative and deeply meaningful. Here’s how you’ll make a difference:

• Champion our mission through digital storytelling: You’ll craft and share compelling content that brings Compassion’s mission to life, whether it’s a powerful testimony, a behind-the-scenes moment, or a real-time update from an event.
• Lead our social media presence with purpose: From Facebook to TikTok, you’ll manage and grow our platforms creatively and carefully, ensuring every post reflects our values and connects with hearts.
• Shape strategy and spark engagement: You’ll help shape our social media strategy, aligning it with our wider goals. You’ll also monitor performance, share insights, and adapt content to keep it fresh, relevant and impactful.
• Create content that moves people: You’ll produce short-form videos, graphics, and written posts that inspire action and deepen connection. You’ll also capture and edit real-time content at events and key moments.
• Collaborate across teams and with influencers: You’ll work closely with internal teams and external partners to amplify our message, support campaigns, and explore new ways to engage audiences.
• Respond with wisdom and grace: In moments of crisis or opportunity, you’ll help shape our voice by responding with clarity, compassion, and confidence.

What You’ll Bring:

✔A foundation of experience. You have at least two years of experience managing social media content and channels in a professional setting, ideally within a charity or organisational context.

✔A gift for communication. You write and speak with clarity, warmth and purpose. You know how to adapt your tone to different audiences and create content that connects deeply.

✔Creative storytelling skills. You’re confident in capturing and editing short-form videos, photos and graphics that bring stories to life and reflect the heart of our mission.

✔Confidence with creative tools. You’re familiar with tools like Canva, Adobe Creative Suite, CapCut or Premiere Pro and can use them to create engaging, on-brand content.

✔Strong organisational ability. You can manage multiple projects with care and attention and are comfortable working with agencies or freelancers to bring ideas to life.

✔A heart for learning and growth. You’re curious about how social media is evolving and enjoy exploring new ways to share stories and engage supporters.

✔Attention to detail and admin skills. You’re confident using Microsoft Office, managing budgets and reporting on performance with accuracy and insight.

✔A collaborative spirit. You enjoy working with others, bring a positive attitude to your team, and are ready to take initiative when needed.

✔Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work.  You can read more about this in our Policy on Posts to be Held by Christians.

Location, hours, how to apply and more

• Location: Compassion House, Fleet, Hampshire (Office-based contract)
• Hours: 35 hours per week (Full-time)

Please submit your application as early as possible. Compassion UK reserves the right to close this vacancy early. Applications will be reviewed as they are received, and an appointment may be made before the closing date.

Key Dates — Please Plan Ahead

• Application deadline: 22 February 2026
• 1st Round Interviews: 9 - 11 March 2026

Assessment Tasks
As part of our recruitment process, assessment tasks are required. Should you progress beyond the shortlisting stage, we will ask you to complete a task for the panel to assess.

Marketing & Communications Officer

Location: Central London

Salary: £30,000 per annum plus London Weighting

Contract Type: Permanent, full-time, office based with some travel out of the office base

The Marketing and Communications Officer will play a key role in delivering Deafblind UK’s marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public.

Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in our next stage of growth—bringing energy, creativity and new ways of thinking to help us expand our influence and impact.

This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping our voice and impact.

Responsibilities

Content & Campaigns

• Research, write and publish engaging content across multiple channels (website, social media, email, press, print).
• Create photo and video content.
• Develop case studies and human-interest stories that bring Deafblind UK’s work to life.
• Support the planning and delivery of national campaigns (e.g. Deafblind Awareness Week, annual conference, fundraising appeals).
• Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar).
• Internal Business Partnering
• Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation.
• Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs.
• Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes.
• Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by Deafblind UK’s work.

Digital Marketing

• Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines.
• Support the growth of Deafblind UK’s digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly.
• Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities.
• Assist in the creation and delivery of paid digital activity (social and search).
• Ensure all communications adhere to accessibility and inclusion best practice.
• Media & PR
• Support media monitoring and maintain up-to-date media contact lists.
• Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications.
• Help identify and prepare case studies, photography, and spokespeople for press opportunities.

Brand & Internal Communications

• Champion consistent use of Deafblind UK’s brand, tone of voice, and visual identity across all channels.
• Support colleagues to apply the brand effectively in their own materials and communications.
• Contribute to internal communications such as newsletters, intranet content and staff updates.

Events & Partnerships

• Assist in the planning and delivery of events, exhibitions, and partnership activations.
• Liaise with suppliers, freelancers, and creative agencies when required.
• Monitoring & Evaluation
• Track KPIs and engagement data, compiling regular reports on digital and media performance.
• Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration.

Person Specification

Experience & Skills

• Significant experience in marketing, communications, or/and PR
• Excellent written and verbal communication skills, with a flair for storytelling.
• Proven ability to manage relationships and provide high-quality support to internal stakeholders.
• Strong understanding of social media platforms, content scheduling, and analytics – and a proactive interest in adapting to trends and changes in best practice.
• Experience producing accessible and engaging content for digital and print channels.
• Organised and proactive, able to manage multiple projects and deadlines.
• Commitment to equality, inclusion, and Deafblind UK’s mission.
• Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp).
• Some experience with design tools (Canva, Adobe Creative Suite, or similar).

Personal Attributes

• Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others.
• Creative, curious, and adaptable, a self-starter who thrives in a small team.
• Passionate about making communications more inclusive and impactful.
• Positive, resilient, and solutions-focused.
• Commitment to our organisational values.

Closing Date: Monday 16th February

Final Panel Interviews: Wednesday 25th February

To Apply

If you feel you are a suitable candidate and would like to work for Deaf Blind UK, please do not hesitate to apply.

We are looking for an experienced parks, heritage or cultural attraction professional to provide project management expertise on the prioritisation, planning, development, and delivery of a range of capital projects as part of the regeneration of Crystal Palace Park.

You will have a strong understanding of heritage sites, buildings and landscape, particularly in relation to design, construction and conservation, visitor experience, and accessibility.

New projects will likely include the refurbishment of historic venues such as the Concert Platform, Museum and future phases of the Subway restoration alongside exciting new capital developments aimed at enhancing the visitor experience.

Working closely with the Trust’s Senior Leadership Team, trustees and the London Borough of Bromley’s Regeneration Team, you will ensure that all capital investment is protected, delivered to a high standard and achieves value for money, as well as ensuring ongoing compliance and maintenance is integrated and managed effectively by the park management team.

Join Blue Cross as a Customer Care Officer and play a pivotal role in providing essential support and information to our supporters, clients, and the public. 

As the compassionate first point of contact, you'll offer a listening ear, expert advice, and signposting services, ensuring that every interaction leaves a positive impact on those seeking assistance. This is a hybrid role with 2 days a week in our Burford office.

More about the role

In this role, you’ll provide advice, reassurance, and assistance to those in need of our services, with a particular emphasis on complaint management. Whether by phone, email, or other channels, you will ensure their concerns are addressed with empathy and professionalism.

Key responsibilities include:

· Handling complaints from service users with empathy, professionalism, and attention to detail.

· Documenting and investigating complaints and supporting timely resolutions.

· Responding in writing to enquiries and feedback across letters, email, and social media.

· Resolving enquiries and requests promptly, escalating complex issues where needed.

· Staying up to date with Blue Cross initiatives and campaigns to provide accurate information.

· Acting as a brand ambassador, promoting our mission and values in every interaction.

· Processing telephone donations accurately and compliantly.

· Supporting clients who may be distressed, both over the phone and face to face, with a calm, professional, and compassionate approach.

This role is pivotal in ensuring every interaction with Blue Cross leaves a positive impression, even when addressing concerns or complaints, and contributes to our mission of providing compassionate care to animals and their owners.

This role is a full-time position (35 hours per week), working Monday to Friday, 9am to 5pm.

About you

You’ll bring excellent communication skills and the ability to engage with a wide variety of people in a busy environment. Resilient and adaptable, you’ll be comfortable handling sensitive and emotionally charged conversations while maintaining professionalism and compassion. 

Knowledge, skills, and experience 

· Customer service experience within a busy office or call centre environment  

· The ability to multi-task and demonstrable experience of responding to a high volume of telephone and email enquiries 

· A calm, confident telephone manner  

· Demonstrable resilience and experience of dealing with distressed and angry enquirers  

· Excellent keyboard skills, knowledge of Windows and MS Office and the ability to learn and navigate multiple IT systems  

· Experience of handling complaints  

· Excellent communication skills, both written and verbal  

· The ability to self-manage while working collaboratively as part of a team  

· The ability to demonstrate understand and apply our Blue Cross values 

Desirable knowledge, skills, and experience 

· An understanding of basic animal welfare  

· An understanding of confidentiality and the Data Protection Act 

· Experience working with CRM or ticketing systems

· Previous experience of working in the charity/voluntary sector 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:

· 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.

· Pension scheme with enhanced employer contribution 

· Life assurance 

· Unlimited access to an employee assistance programme

· Programmes for physical and mental wellbeing support

· Free access to GP via MetLife

· Recognition scheme

· Annual volunteer days 

· Claim for professional fees

· Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

Contract Type: Full-time, fixed term until 31 December 2026, with the intention of extending, depending on funding. 

Location: Hybrid (2 days per week in the London office) 

Reports to: Senior Consultant 

Salary and Benefits: £28k, plus discretionary annual bonus, 35 days leave per annum (inclusive of bank holidays), a 6% employer pension contribution, the option to work from any location for up to 25 working days per year.

Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to quickly progress into a Junior Consultant role and beyond.

Why join us?

Future Advocacy is a global agency, based in London, Brussels and Berlin. We put cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future. 

We are highly skilled at:

• Designing winning advocacy and strategic communications strategies 
• Mobilising targeted and powerful campaigns for change
• Securing strategically important media coverage
• Digital and creative campaigns
• Research, analysis, policy development and writing 
• Training in all aspects of strategy, government relations, campaigning, and media work

We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement ; Centre for Democracy and Technology ; ECPAT International ; Which? ; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation. 

Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party. 

The Role

Future Advocacy is seeking a Research, Advocacy and Communications Coordinator. This is a great opportunity to be thrown in at the deep end in a small but growing, dynamic organisation that places a strong focus on team and personal development. The successful candidate will gain hands-on experience in a range of skills, including research, advocacy, writing, and communications. They will work closely with, and learn from, our energetic and talented team at all levels, contributing directly to our campaigns and initiatives from day one. 

Responsibilities will include:

• Researching key policy issues and stakeholders relating to consultancy projects
• Using monitoring tools to help the team spot opportunities 
• Supporting advocacy, campaigns, digital and communications work
• Supporting business development
• Supporting project management
• Other tasks as required

Requirements

We would love to hear from you if you meet the criteria below:

• Undergraduate degree or equivalent 
• At least one year of work experience in research; advocacy; or communications.
• Ability to deliver work accurately in a fast-paced but supportive environment
• First-class  writing  and verbal communications skills in English at native level or equivalent 
• Digital skills, including experience in and excitement about using AI tools ethically
• Experience of using social media effectively 
• An excellent eye for detail and quality 
• Politically engaged, with a keen interest in following the news agenda
• Ability to work independently and as part of a team
• Enthusiasm, flexibility, and ability to manage competing priorities 
• Willingness to undertake routine admin tasks 

Our Culture

Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:

• Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
• Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
• Supportive: We are open, responsive, positive and supportive to each other and to others.

Apply for this Job

Please apply by submitting a CV and cover letter below. In your cover letter please demonstrate how you meet the criteria with relevant examples. The deadline for applications is 23:59 on Sunday, March 1st. 

If successful in your application, you will be invited to first round interviews (online) in the week of 16 March. 

If we’re both excited to proceed, second interviews will be held in person the week of 23 March in our office in London, where we will ask you to complete a written task.

Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including Black, Asian and minority ethnic people. 

We are happy to discuss flexible working and other adjustments on a case by case basis.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

As Digital Innovation Officer, you’ll help deliver and grow Project Intercept, our deterrence programme with tech companies. We work with platforms such as Google, Meta and Aylo to create online interventions that deter harmful behaviour and guide people to confidential support through our Stop It Now service. Working closely with the Innovation Programme Lead, you’ll take charge of the technical running of our chatbot, track the impact of our online warnings, and help manage day to day work with global partners.

We’re looking for someone who’s confident with digital tools, curious about how systems work, and able to turn data into clear insight. You don’t need to be a developer, but you should be comfortable navigating platforms, problem-solving and learning as you go. If you thrive in a small, purpose-driven team and want to use digital innovation to help protect children, this role offers real impact and room to grow.

This post is funded externally and is therefore offered on a fixed-term contract for one year.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Monday 9th February. Stage 1 interviews are scheduled to take place on 17th February and stage 2 interviews are scheduled to take place on 25th February for shortlisted candidates.

Please avoid using AI generated responses as these will automatically be discarded – we want to hear from the real you.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#digital #innovation #project #engagement

** To read the full job description and submit your application and CV, please visit the Vacancies Page on the Libraries Unlimited website **

Senior Fundraising & Business Development Officer – (Job ref: FBD001)

Salary: £28,800 gross per annum (£36,000 FTE)
Hours: 29.6 hours over 4 days (working pattern to be discussed with successful candidate)
Location: Hybrid (home working and Exeter Library)
Closing date: 9am, Monday 2nd March 2026
Interview date: Thursday 19th March 2026 at Cullompton Library

We’re one of Devon’s biggest charities, with a passion for enriching the lives of local people and communities through the power of reading. We’re looking to continue our success of generating income to support our charitable activities, and so if you also have a record of success, and a passion for what we do, then we’d love to hear from you. In return we can offer:

• 24 days holiday per year, plus Bank Holidays, rising to 26 days after 5 years’ continuous service
• Pension – defined contribution pension scheme with matched employer contributions of up to 6%
• Enhanced maternity and shared parental pay / Enhanced paternity pay
• Free, confidential Employee Assistance Programme offering practical and emotional support by phone and online
• Access to free and discounted tickets to live music, comedy, theatre and sports events in the UK via Tickets for Good
• Cycle to Work Scheme/ Employee Benefits Scheme with Extras Discounts

** To read the full job description and submit your application and CV, please visit the Vacancies Page on the Libraries Unlimited website **

We’re looking for a Stakeholder Engagement Manager to play a leading role in developing and delivering strategic stakeholder engagement activity at Leeds Beckett University. This is a key management role within the Stakeholder and Events team, responsible for overseeing a diverse portfolio of stakeholders and ensuring the effective delivery of a coordinated programme of engagement, partnership activity and events.

In this role, you will lead the planning, delivery and evaluation of a stakeholder engagement work programme that supports the university’s strategic priorities. You will work closely with senior colleagues across the university, as well as external partners, to identify opportunities, manage relationships and deliver high-quality engagement activity that enhances the university’s reputation and impact.

You will provide leadership and direction to officers and project teams, coordinating workloads, setting priorities and ensuring activity is delivered to a high standard and on time. Strong project and people management skills are essential, as is the ability to manage multiple strands of activity in a fast-paced environment. You will be responsible for overseeing delivery, partnership initiatives and stakeholder communications, ensuring consistency, quality and alignment with wider marketing and communications activity.

Excellent written and verbal communication skills are critical, as you will represent the university at meetings and events, develop clear and compelling stakeholder communications, and provide briefings and reports for senior stakeholders. You will use insight and feedback to evaluate activity, measure impact and continuously improve engagement approaches.

At Leeds Beckett, we value diverse perspectives and offer generous annual leave and strong support for professional development. Join a collaborative team committed to delivering high-quality stakeholder engagement that strengthens partnerships and supports the university’s long-term success.

About Sheldrick Wildlife Trust UK

The Sheldrick Wildlife Trust (SWT) is a pioneering conservation organisation, working across Kenya to protect endangered wildlife and preserve habitats for future generations. Through projects including our world-renowned Orphans’ Project, veterinary interventions, anti-poaching operations, and community outreach, we are dedicated to securing a future for wild species. Sheldrick Wildlife Trust UK plays a vital role in supporting conservation projects, raising funds, cultivating donor relationships, and engaging supporters to sustain and build upon life-saving work in Kenya.

The Role

We are seeking a motivated, detail-oriented Fundraising Support Officer to join our UK team. This is an excellent opportunity for someone passionate about wildlife conservation, eager to learn, and looking to develop a career in fundraising and supporter care.

The Fundraising Support Officer will be central to ensuring our supporters receive the highest standard of care. Working across individual giving, corporate partnerships, trusts and foundations, and retail, the postholder will gain valuable experience in many areas of charity fundraising and supporter engagement.

Key Responsibilities

• Support to the Retail Manager, including acting as first point of contact for order enquiries, exchanges, and returns, and assisting with fulfilling orders from the charity’s online shop.
• Supporter care, to include answering email, post, and telephone correspondence, providing receipts and donor follow-up.
• Accurate recording of donations and correspondence on the charity’s CRM system.
• Support the regular giving and orphan adoption programmes.
• Assist in identifying opportunities with corporate partners and charitable trusts.
• Support the Communications team by drafting and proofreading thank-you letters, donor updates, and impact reports.
• Assist in developing and attending charity events.
• Assist with general fundraising administration and other duties as required by the team.

Person Specification

Essential:

• Demonstrable experience in building relationships with customers or stewarding supporters and donors.
• Excellent written and verbal communication skills, with a polite and professional manner.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
• Familiarity with CRM systems and/or handling supporter or customer data.
• Experience in customer service and administration.
• Ability to work both independently and collaboratively in a small team.
• Enthusiastic, proactive, and willing to take on a variety of tasks.
• Ability to manage multiple priorities in fast-paced environment.
• A genuine interest in wildlife conservation and the mission of Sheldrick Wildlife Trust.

Desirable:

• Minimum two years’ experience in donor care or fundraising in the charity sector.
• Experience drafting written communications for a public audience.
• Understanding of the UK charitable sector and fundraising principles.
• Understanding of data protection, including GDPR.

What We Offer

• A supportive and friendly team environment.
• Opportunities for professional development in fundraising and supporter care.
• The chance to play a key role in protecting wildlife and habitats through one of the world’s most respected conservation charities.

If you believe you are well suited to the role, please send us your CV and one-page cover letter by clicking the 'Apply' button on this page. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.

Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time. All applicants must have the right to work in the UK. We are not able to support visa or work permit applications for this role. (No agencies, please).

Volunteer officer – North Middlesex Hospital

Salary £30,000 - £33,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base North Middlesex University Hospital, Sterling Way, London N18 1QX, UK.

Upon successful completion of probation, employees would be in a hybrid role, with four days in the office and one day remote.

The role

The volunteer officer will report to the volunteer manager.

The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.

The objectives of the post are:

· To support the day-to-day smooth running of the service

· To be the first point of contact for the service and provide excellent customer service to ‘walk-in’ and face-to-face enquiries

· To deliver new projects to assist in the delivery of the service

· Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability.

· Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies.

The team

Volunteer team

• The volunteer team is responsible for managing and coordinating volunteering roles across the 4 main hospital sites and satellite sites for the Royal Free London Trust.
• The volunteer team work closely with Trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

Person Specification

Qualifications

• CSE/GCSE in maths and English or equivalent.

Experience - essential

• Demonstrated experience in coordinating activities or projects involving multiple stakeholders
• Strong interpersonal skills to work collaboratively across diverse teams
• Experience of databases (CRM) for the management and monitoring of volunteers/service delivery
• Intermediate level of MS Office (outlook, word, excel and PowerPoint) and use of cloud-based systems

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification,

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Friday, 13 February 2026, 9 am

Interview date: Monday 23 February 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Are you an experienced Public Affairs professional with a passion for dogs?

We’re looking for a Public Affairs Officer to support the important work we do to ensure policy makers consider dog welfare in their decision making.

What does this role do?

As Public Affairs Officer, you’ll:

• contribute to the delivery of our ambitious public affairs programme across Westminster and Whitehall, the devolved administrations and in the EU,
• support and occasionally lead on the organisation and coordination of political events, meetings, and project visits, as part of our programme of engagement with policy makers,
• support the management of the Pet Advertising Advisory Group (PAAG) and the EU Dog & Cat Alliance,
• establish and maintain positive relationships with key external stakeholders, including parliamentarians and civil servants.

Please note, this role is available as a fixed term contract until January 2027. Interviews for this role are provisionally scheduled for week commencing 9th February 2026, and will take place on Teams.

Could this be you?

To be successful in this role, you’ll need experience in parliamentary or public affairs, with a good understanding of the political landscape in the UK. You’ll also need excellent communication skills, with the ability to listen actively, negotiate and influence decision makers and strong written English, to draft clear and concise professional correspondence and communications. Above all, an interest in the aims and values of Dogs Trust is essential.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

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Summary 
 

We are looking for an experienced and proactive Marketing and Communications Manager to lead marketing campaigns, communications and design projects from brief to evaluation across our three NHS charity brands: Evelina London Children’s Charity, Guy’s Cancer Charity and Guy’s & St Thomas’ Charity.  

Working within the busy Charities marketing and communications team, you’ll work with a wide range of stakeholders to create and deliver high quality marketing materials and campaigns to deliver on awareness, engagement and income goals.  

We’re looking for an excellent communicator who can build strong relationships quickly while offering outstanding account management support. You’ll need to be able to work on multiple projects simultaneously with a can-do, delivery minded and proactive attitude. This role would ideally suit somebody who is happy to ‘do the do’ as well as think and understand strategy.  

We think this is an incredibly exciting time to join the Foundation as we embark on the start of our ambitious ten-year fundraising plan to grow our impact for patients and NHS staff. There’s a huge amount of potential and opportunity for you to help shape our future direction and be a key part of our ambitious strategy for growth.  

At Guys and St. Thomas’, care never stands still - so neither can we. So come join a team that is supporting the transformation and innovation of care for patients, families and staff across Lambeth, Southwark and beyond. 

About us 

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.  

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.  

There is more information about working with us on our website, where you can read about:  

• how we approach recruitment  

• our team, culture and values  

• the benefits of working with us  

• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development  

Overall Purpose of the Role 

The purpose of this role is to manage great quality, high impact marketing, brand and communications to support our funding, fundraising and supporter goals liaising with a range of internal and external stakeholders.  

To effectively project manage the marketing and communications outputs across one or more of our three charity brands: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity - amplifying our need for charitable funds and the impact of these for the patients, families and staff of Guy’s and St Thomas’s NHS Foundation Trust.  

• Project manage a number of marketing, design and communications activities from brief to evaluation that support the delivery of our ambitious ten year fundraising plan  
• Contribute to income generation in support of the fundraising objectives and fundraising targets  
• Contribute to increasing the number of supporters, increasing levels of awareness, reaching and engaging new audiences and existing audiences in fundraising and funding  
• To build excellent working relationships with Trust Communications team, Fundraising team and other key stakeholders by developing an in depth understanding of their work, working collaboratively, acting as a key point of contact within the Charity Marketing and Comms team, ensuring all communications and marketing activity support the Charity and Trust’s brand and reputation.  
• Champion the three Charity brands, acting as brand guardian, providing expert guidance and supporting fundraising colleagues, to ensure the brands and messaging are applied consistently across all activities.  
• Line manage one Marketing and Communications Officer and oversee matrix management one Senior Media Officer (employed by NHS Comms team) to ensure media activities align with charity goals and objectives  
• Provide specialist support in developing opportunities involving celebrity engagement 

Team Management 

• Line manage 1 x Marketing and Communication Officer and matrix management 1 x Senior Media Officer, providing regular 121’s, performance reviews and L&D plans as required  

Campaign project planning and implementation 

• Lead the delivery of marketing materials and campaigns from brief to evaluation using project management tools to set, monitor and evaluate progress  
• Develop and implement plans for marketing and communications activities, using a wide range of tactics to reach target audiences, setting objectives, KPIs and making the best use of tactics.  
• Use a wide range of tactics to reach our audiences, making the best use of digital and social-media marketing, e-comms, Trust internal communications channels, events, PR, celebrity supporters and other relevant tactics.  
• Collaborate with the Evelina London and Guy’s and St. Thomas’ Trust Communications Teams to agree plans and look for opportunities to work together to maximise impact.  
• Act as main point of contact for Evelina London Trust Communications team, building strong relationships and specialist knowledge to best support future campaigns and objectives  
• Act as a business partner to fundraising and funding teams to influence their marketing plans and support delivery, providing expertise on the Charity brands and expertise on a wide range of marketing tactics, including digital marketing, internal comms, PR and communications, events and collateral development.  
• Work with the Senior Brand and Content Manager to support with content production, eg copywriting content and working with external suppliers on video and photo production.  

Delivery 

• Delivery across brands, through effective end to end project management and prioritisation as well as ensuring alignment of stakeholder expectations. This could include managing the delivery of the following –brand awareness and fundraising campaigns, impact reports, branded merchandise, case studies, challenge event collateral, digital assets, hospital onsite collateral, pull up banners, posters, leaflets, DM packs, fulfilment materials, digital assets including videos, photography and animations for social media  

Central to your role will be: 

• Leading project groups to deliver outstanding campaigns  
• developing and managing timing plans and scheduling  
• developing marketing and communication plans  
• working with stakeholders to develop creative and campaign/project briefs  
• copywriting and key messaging development  
• effectively managing feedback and sign off/approvals process internally and externally and stakeholder engagement  
• scheduling, chairing and managing meeting agendas and follow up actions  
• presenting project updates and evaluation  
• ensuring DEI principles are embedded across all charities comms and marketing work  
• proof-reading of materials, fact and source checking  
• briefing creatives and supporting the creative process with designers, copywriters, agencies and freelancers  
• managing the print and production process where required for marketing collateral  

• managing Guy’s and St Thomas’ hospital onsite and channels comms and marketing collateral for charity events, campaigns or projects. This may require you to be onsite at the hospital or related partner or community sites or events on regular basis, which will be based in London 
• managing the development of case studies for Supporters, Fundraisers, patients, families and NHS Staff  
• implement and embed our new brand portfolio across our organisation and the Trust including successful application of new brand identities, values  
• Specifically support Fundraising colleagues across Events and Community, Direct Marketing, Corporate, Legacies, Public Fundraising and Major Giving to deliver on marketing plans for income generation and engagement.  
• Collaborate with the charities Digital team to ensure strong performance of our digital channels in support of our Charity brand goals and content  

Analysis and research 

• Test and evaluate marketing and communications activities, providing the insights and data that influences decisions about future activities.  
• Keep abreast of marketing best practice and new developments, contributing ideas on how these could increase the impact of our work.  

Collaboration, Relationship Building and Networking 

• Build excellent working relationships with the Evelina London and Guy’s and St. Thomas’ Trust Communication Teams, fundraising and funding colleagues - sharing objectives, agreeing plans and looking for opportunities to work across teams to maximise impact. Ensuring they are kept informed and consulted on plans and activities. Organise and lead regular planning meetings between teams.  
• Support effective information flow and collaboration through regular meetings with the digital team.  

Celebrity engagement and media 

• Provide specialist support in developing opportunities involving celebrity engagement.  
• Provide support and matrix management to the Senior Media Officer (Trust employed) to ensure we are maximising media and PR opportunities  

Budget and supplier management 

• Manage project and campaign budgets including invoicing and regular financial reporting.  
• Manage external suppliers, ensuring procurement procedures are followed, suppliers are fully briefed and deliver projects to deadline and to budget.  

Other 

• Pro-actively spot opportunities to grow our 3 charity brands, sharing best practise and knowledge with teams to maximise campaign effectiveness  
• Pro-actively support with creating and embedding team processes and ways of working to improve efficiencies and effectiveness across the organisation  

Work environment 

The post holder should expect to: 

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.  
• Be responsible for the input and maintenance of databases and files relevant to the post requirements. 
• Will occasionally be required to attend events in the evening and at weekends. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.  

Skills, Knowledge and Expertise

Skills, abilities, and attributes: 

• Delivery-minded, hands – on with a can-do attitude 
• Excellent written and verbal communication skills  
• Highly organised with effective and robust project management skills 
• Proactive and solutions-focused 
• Excellent attention to detail and eye for creative quality 
• A team player with a collaborative working style and a clear focus on delivering outcomes 
• Passionate about brands, creativity and storytelling 
• Ability to manage stakeholder feedback, approvals and creative process  
• Excellent interpersonal skillsand relationship building  
• Confident at presenting, pitching ideas and showcasing creative  
• Thrives in busy environment, resilient and calm under pressure 
• Ability to brief, review and advise creative agencies and our in-house creative team to produce campaign content including print, digital, fundraising and event collateral and materials. 
• Committed to championing audience needs and acting on feedback 
• Committed to constant learning and improving, and to embedding diversity, equity and inclusion 

Knowledge, experience, and qualifications: 

• Significant experience of planning, scheduling, delivery, and management of integrated marketing and communication campaigns to support a range of goals, including fundraising and engagement  
• Strong project management experience  
• Outstanding account management experience  
• Excellent line management experience  
• Excellent people skills with an ability to build strong relationships quickly with a range of stakeholders  
• Experience of developing audience-led propositions and campaigns, using qualitative/quantitative audience research and insight  
• Ability to balance competing priorities and successfully manage challenging situations, working collaboratively with a range of stakeholders  
• Excellent writing, communication and influencing skills  
• Ability to work in a fast-paced environment, managing multiple projects simultaneously  
• Experience of overseeing celebrity engagement  
• Experience of overseeing media and PR as part of wider communication campaigns  
• Proactive, can-do attitude  
• Experience of working in a complex matrix organisation  

• Desirable: Previous experience of working with an NHS Charity or Health, Children’s or Cancer charity  
• Desirable: Experience of managing a multiple brand portfolio  

Are you skilled at identifying and researching new funding opportunities? Do you naturally build rapport with others and enjoy cross team collaboration? This is an exciting opportunity to join a purpose‑driven organisation and play a key role in growing vital income that supports our mission.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

We are seeking a proactive and dynamic Fundraising Officer with at least two year's experience in partnerships or grants management, and an understanding of international development fundraising. You’ll join a small, collaborative team where your ideas are valued and your work has real, tangible impact.

The Fundraising Officer will initially focus on Trusts and Foundations fundraising, with a scope to expand responsibilities to support additional income streams over time. There will be lots of on-the-job and training opportunities for you to learn and develop professionally.

What you'll do

• ​Manage and grow a portfolio of Trusts and Foundations supporters
• Research, identify, and develop new funding opportunities
• Prepare high‑quality proposals, applications, and reports
• Work closely with colleagues to gather insights, evidence, and stories that bring our work to life
• Support the development of new fundraising initiatives as the team expands

What you'll bring

• At least two years’ experience in fundraising, partnerships, or grants management
• Strong written communication skills, with the ability to craft compelling cases for support
• A good understanding of international development or global health fundraising
• Confidence managing deadlines, juggling priorities, and working proactively
• A collaborative, positive approach and a genuine passion for making a difference

 For further details regarding full responsibilities and person specification, please see the job description.

Why Join Us?

This is a fantastic opportunity to develop your fundraising career in an organisation where your work truly matters. You’ll be part of a supportive, values‑driven team committed to improving access to essential medicines for people who need them most.

Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.

If you’re ready to use your skills to create meaningful change, we’d love to hear from you.

Benefits

• 25 days annual leave plus bank holidays (pro-rate for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station 

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith. We encourage you to read the accompanying document 'IHP Christian Ethos and Values' before applying.

Applicants must have the legal right to work in the UK.

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.