Communications project support officer jobs
We are World Horse Welfare. For almost 100 years, we’ve been inspiring people to put the horse at the centre of how we think, act and care for them – in the UK and across the globe. We’ll always be there, committed to improving welfare, whatever it takes. Because every horse matters.
We are looking for a creative, enthusiastic and dynamic fundraiser to join our ambitious Individual Giving team as World Horse Welfare approaches its centenary anniversary. Operating across multiple, dynamic income streams and both offline and online channels, this is a chance to join a high performing team and become a key player who will help fuel our revenue generating efforts.
Key Responsibilities:
- Deliver multi‑channel fundraising campaigns from concept to evaluation.
- Create engaging supporter communications and sourcing compelling content across the charity.
- Use data insights to monitor campaign performance to guide future activity.
- Support income generation through effective online shop management.
- Help prepare for and attend events as an engaged and informed representative of the charity.
- Work collaboratively with teams and external suppliers to ensure timely, cost‑effective, supporter‑centred delivery.
About you:
This is a role for someone who thrives on variety, is confident across multiple digital platforms and brings creativity and assurance to managing projects. You’ll be a team player who is trusted to contribute and learn quickly, and you’ll have a proven ability to grow income and deliver successful campaigns. With strong copywriting skills grounded in SEO best practice, you’ll use data to guide decisions, analyse trends and leverage social media to support fundraising. You may be required to attend events around the UK, so the ability to travel occasionally is necessary.
What we offer:
- Generous pension scheme and cash health plan.
- Paid employee sickness absence scheme and compassionate leave.
- Death in service benefit of 4x annual salary.
- Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown).
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
Closing date: Thursday 19th of February 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a senior interim role, responsible for the effective day-to-day running of the organisation, ensuring financial discipline, staff confidence and delivery against strategy.
The role includes oversight of operational delivery, people management, marketing and communications, and fundraising operations (working closely with relevant departmental leads and the Board).
- Reporting to: Chair and Board of Trustees
- Contract: Interim – initial 6-month period (with potential for extension subject to organisational needs)
- Salary: £65k full-time, part-time hours considered.
- Location: Hybrid: London, South Coast and home working
- Start Date: As soon as possible.
Background
UKHarvest is a food waste and food education charity supporting vulnerable people experiencing food insecurity in the community, though a number of impactful and groundbreaking projects. Our mission is to reduce food waste and increase food security. Our education programmes (NOURISHed), Community Food Hubs, Grub Clubs and Community Grub Clubs are designed to overcome social barriers and food insecurity by connecting people through food.
We operate two community food hubs that deliver hot meals and community food education and engagement; Nourish Hub in London and Nourish Hub Cafe in Bognor Regis. Both spaces fulfil our mission to create warm, welcoming community spaces where people can regain their independence and confidence through the medium of food. Our projects are supported by our food rescue operation that collects quality surplus food and redistributes it through projects in the community.
Purpose of the Role
The Charity founder and CEO is retiring from her post and in this period, UKHarvest requires an interim Chief Operating Officer. This COO will provide strong, calm and effective operational leadership during a period of transition, ensuring continuity, stability and confidence across the organisation.
This is a hands-on, delivery-focused role focusing on day-to-day operational delivery, financial discipline, staff reassurance whilst maintaining confidence among funders, partners and stakeholders, while ensuring UKHarvest continues to deliver impact against its strategy.
Key Responsibilities
1. Operational Leadership & Continuity
- Lead the organisation’s day-to-day operations, ensuring services are delivered safely, efficiently and in line with our agreed strategy.
- Maintain operational focus and performance during a period of leadership change.
- Ensure effective coordination across all functions, projects and locations.
- Act as a visible, accessible and reassuring leader for staff and volunteers.
2. Financial Discipline & Organisational Sustainability
- Take responsibility for robust financial management, budgeting and cashflow oversight.
- Work closely with the finance function and Board to ensure strong financial controls, reporting and compliance.
- Ensure resources are deployed efficiently and in line with charitable objectives.
- Support funder confidence through clear financial governance, delivery assurance and transparency.
3. People Leadership, Staff Reassurance & Culture
- Provide clear, confident and empathetic leadership to staff and volunteers.
- Maintain morale, clarity and stability across teams during the interim period.
- Ensure appropriate structures, line management and accountability are in place.
- Foster a values-led, inclusive and supportive organisational culture.
4. Functional Oversight & Line Management
- Hold overall responsibility for core operational and enabling functions, including:
- Operations, logistics and programmes
- Education
- Finance and administration
- People and volunteer management
- Marketing, communications engagement and PR
- Provide clear direction and support to functional leads and teams, recognising direct accountability for these areas.
- Ensure external communications, reputation management, media engagement and events activity are well managed, coordinated and aligned with organisational priorities.
5. External Relationships & Stakeholder Confidence
- Act as a senior operational point of contact for funders, partners and key stakeholders.
- Support confidence among funders and partners through consistent delivery and professional operational management.
- Represent UKHarvest at appropriate external meetings, events and forums.
6. Governance & Board Support
- Work closely with the Chair and Board, providing timely, accurate and relevant operational information.
- Support effective governance through clear reporting, risk management and delivery against agreed priorities.
- Ensure compliance with all relevant legal, regulatory, safeguarding and health & safety requirements.
Essential Experience & Skills
- Proven senior operational leadership experience, ideally at COO, Director or equivalent level. (10 years)
- Experience within the charity, not-for-profit, food, logistics or community sector or demonstrably transferable commercial experience.
- Strong experience of financial management, budgeting and operational controls.
- Demonstrated ability to lead generously and reassure teams during periods of change.
- Excellent communication skills, judgement and emotional intelligence.
- A belief in social justice, environmental sustainability and reduction of food waste.
- Comfortable operating in a hands-on, delivery-focused interim role.
Desirable Experience
- Experience overseeing marketing, communications, media relations and events management.
- Experience working with a diverse range of functions, funders, partners and volunteers.
- Previous interim leadership
To apply, please submit your CV and cover letter to UKHarvest.
Position Closing: Sunday 22nd February 12 noon
Inital interview Tuesday 24th February - final interviews Friday 27th February
To apply, please submit your CV and cover letter to UKHarvest.
Position Closing: Sunday 22nd February 12 noon
Inital interview Tuesday 24th February - final interviews Friday 27th February
Job Profile
Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.
You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth.
You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.
Key Responsibilities:
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Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.
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Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.
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Line manage and develop a high-performing team, including staff, volunteers and interns.
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Build and maintain relationships with consultants, agencies and pro bono partners.
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Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.
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Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.
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Oversee public fundraising strategy across multiple income streams.
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Lead design and delivery of internal and external appeals, campaigns and donor stewardship.
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Identify new funding opportunities, partnerships and innovation in engagement.
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Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;
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Ensure effective CRM management, data integrity and financial reconciliation.
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Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.
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Oversee creation and execution of integrated communications and marketing plans.
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Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.
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Manage website optimisation, SEO and analytics to drive engagement and conversions.
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Lead innovation in digital marketing, email campaigns and supporter journeys.
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Advise leadership on reputation management and crisis communications.
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Develop media policies and act as spokesperson when required.
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Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.
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Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.
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Commission and direct multimedia content to strengthen organisational storytelling.
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Lead content planning, production and performance analysis.
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Champion participatory storytelling approaches and creative innovation.
Undertake any other duties as and when required by the line director.
PERSON SPECIFICATION
You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.
Education/ Training
Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).
Work Experience
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At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.
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Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.
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Experience in growing audiences, engagement and/or income streams.
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Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.
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Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.
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Experience managing and monitoring a tight budget.
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Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.
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Experience running full-funnel, multi-channel marketing strategies including paid advertising.
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Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.
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Experience supervising, organising, motivating and developing staff.
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In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.
Professional Skills, Competencies, Values and Attitudes
Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Specifically, the holder of this position should also demonstrate the following:
Essential
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Fluent in spoken and written English.
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Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.
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Experience securing five or six figure gifts from funders;
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Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.
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Experience using Salesforce CRM and Marketing Cloud
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Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.
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Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.
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Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.
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Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.
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Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.
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Capable of working independently as well as collaboratively, both in leading a team and as part of the team.
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Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.
Desirable
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Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan
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Strategic understanding of UK and global fundraising landscapes and emerging giving trends.
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Proven ability to represent an organisation publicly with confidence, professionalism and credibility.
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Experience guiding senior leaders or trustees on media, communications and reputational matters.
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Skilled in crisis communications and reputation management.
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Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.
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Experience developing high-value corporate or media partnerships.
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Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.
The Organisation
Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.
Other Information
Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Our remuneration and benefits package is competitive with other similar organisations.
This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.
Please submit a cover letter (no more than two A4 pages) and CV (no more than two A4 pages) via CharityJob or to the email address provided by 23:30 on the 12th March 2026, including your name and the job title in the subject line. The precision and style with which you present yourself in your cover letter and CV will be given significant weight in shortlisting candidates. Applications submitted after the deadline will not be considered. Due to the high volume of applications we receive, we are unable to respond to every application. If you have not heard from us within 2 weeks of the deadline, then you have not been successful for shortlisting.
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
The client requests no contact from agencies or media sales.
£37,500 to £44,700 per year
Fixed term contract (two years), full-time (37.5 hours per week)
Based in the West Midlands with regular travel across the region
Are you driven by equity and ready to make a real difference for Black men’s health? We’ve launched a bold new pilot in the West Midlands to tackle the urgent issue of late prostate cancer diagnosis in Black men and we need a dynamic Project Manager to lead the way. In this pivotal role, you’ll bring communities, healthcare partners and local insight together to dismantle barriers, build trust, and shape a model that could change outcomes across the UK.
What the job involves
As the Project Manager, you’ll lead an innovative pilot designed to tackle late diagnosis of prostate cancer in Black men. Day to day, you’ll shape and deliver a regional model that breaks down systemic barriers to early diagnosis - from coordinating the unification of efforts to address drivers of inequity in prostate cancer to establishing a new bridging fund to support cross-sector partnerships. You’ll work closely with community organisations, Primary Care Networks and NHS stakeholders, bringing people together to build trust and drive practical, measurable improvements.
What we want from you
You’ll be someone who cares deeply about health equity and is motivated by making real change happen for Black men in prostate cancer. We’re looking for someone who has experience designing or delivering community‑based health projects and feels confident working across sectors to build strong, equitable partnerships. You’ll bring strategic thinking, the ability to turn insight into action, and the communication skills to engage, influence and inspire. You’ll be comfortable managing timelines, budgets and reporting impact, and you’ll bring a strong understanding of public health, health equity or programme management. Most importantly, you’ll champion inclusion, cultural sensitivity and our values in everything you do.
As this role is supporting our work in the West Midlands, candidates must live within, or no more than 30 minutes from, one of the following NHS Health Trust areas: Herefordshire and Worcestershire, Black Country, Shropshire, Telford and Wrekin, Staffordshire and Stoke-on-Trent, Birmingham and Solihull, or Coventry and Warwickshire.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page via the apply button to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application.
The closing date is Sunday 22nd February 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled from Monday 2nd March 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Marketing & Audience Engagement Lead
Salary Range: up to £45,000 to £50,000
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
CEC’s marketing team is at the forefront of showcasing the company’s work across multiple audiences involved with our mission. You will help lead our campaigns, including the Let’s Make it Work campaign, to drive the Government’s national work experience guarantee for all young people and be part of our creative efforts to amplify opportunity for educators and employers to connect and deliver high-quality careers education.
The Marketing Manager is responsible for the planning, coordination and delivery of our marketing and audience engagement activity ensuring workflows run smoothly, stakeholders are supported effectively, and marketing outputs meet agreed standards.
You’ll report directly to the Marketing & Audience Engagement Lead, with close interaction with our Strategic Communications, and as part of a high-functioning Strategy & Communications division. This role supports senior leadership on strategy and planning, while strengthening delivery pace, consistency and quality across External Affairs.
To apply, please complete the application form including your cover letter and upload a copy of your most recent CV removing any personal details i.e. name, DOB, address.
Closing date: Monday 23rd February 2026 (Midnight)
*PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE THIS ADVERT EARLY SHOULD WE RECEIVE SUITABLE APPLICATIONS*
Equity, Diversity and Inclusion
At the Careers and Enterprise Company (CEC) we are committed to fostering a culture of belonging. We know that engagement at work relies on feeling included and valued. Inclusion is both a choice and a practice, for us as an organisation and for individuals within our team. We aim to drive inclusion through every aspect of our work and we understand that diverse teams are essential for innovative careers education and are central to our mission and impact. CEC values the visible and invisible qualities that makes each member of our team who they are. We are a disability confident employer and if you need any help or support through the application process, please contact the HR team and details can be found on our website.
PMRGCAuk is a small national charity dedicated to supporting people affected by polymyalgia rheumatica (PMR) and giant cell arteritis (GCA). We have a big impact, supporting patients with our small staff team and with the help of a proactive team of volunteers and working closely with leading rheumatologists and researchers to improve diagnosis and treatment of these conditions. As we continue to grow, we are looking for a passionate and dynamic Fundraising Officer.
Key focus of the role
This is a newly created role designed to develop and support our fundraising activities, particularly in the areas of legacy fundraising and grants and trusts, as well as increasing our membership, working alongside our small team. We are a small charity with big ambitions and this role is designed to help us grow and become sustainable in the future.
Key Responsibilities
Legacies:
· To develop a comprehensive legacy fundraising strategy and workflow, in collaboration with the Director and the Fundraising Committee.
· To work with colleagues to raise the profile of legacy fundraising, including production of materials, social media content, website development, etc.
· Work across the charity to ensure legacies are integrated across relevant channels to reach key audiences
· Build a portfolio of case studies in conjunction with the Deputy Director to showcase how legacy giving has impacted the community
Trust and Grants
· Identify and research a pipeline of potential Trust and Grant funders to secure financial support for the charity
· Work with the Director, trustees and other colleagues to develop fundraising applications for new and existing projects
· Develop compelling funding applications with service-user insight to Trust and Grant funders
· Manage and track existing funding received and complete appropriate reporting protocols to the relevant funders
· Produce timely and engaging project reports to inspire future funders and clearly measure impact of any funding received.
Membership
· To develop a strategy to increase membership, including professional membership
· To increase membership, including professional membership in conjunction with the wider PMRGCA team of staff and volunteers
General
· To lead on the development and establishment of a ‘shop’ on our website to generate additional funds.
· Support with other fundraising initiatives within the organisation, for example, Marathon in a Month, Big Give.
· Achieve agreed income targets, with a focus on securing funding from Trusts and Grants, as well as an increase in legacy donations and increased membership
Who We're Looking For:
- A proactive self-starter with experience of legacy and trusts and grants fundraising
- Someone with experience of working in a small voluntary organisation who recognises the needs to be flexible and adaptable
- Someone with knowledge of the UK voluntary sector and a passion for improving health outcomes.
- A strong communicator with excellent writing, project management, and financial skills.
- Someone who is confident with IT systems
Part time – 22.5 hours per week (equivalent to 3 days)
Salary range £27,000-£30,000 FTE (pro-rata 0.6 £16,200- £18,000)
Fixed term contract – 2 years
Location: Home based with occasional travel to meetings in London
This is a fixed-term contract for a period of two years. The fixed-term nature of the post reflects the charity’s current operational and financial planning cycle. Any extension beyond this date will be at the charity’s discretion based on organisational need and affordability.
Closing date: 5th March 2026
Please apply by sending a copy of your CV and a cover letter (no more than 2 sides) outlining why you feel you would be the perfect fit for this role and what you could bring to the organization.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you enthusiastic about giving supporters the best experience when contacting us?
Do you have the professionalism and empathy to make every interaction with our brain tumour community supportive and meaningful?
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Supporter Care Officer.
As a Supporter Care Officer you will play a crucial role in being the first point of contact for supporters, delivering an excellent support experience.
You will:
- Lead on thanking supporters for all our existing Appeals, Core Campaigns and National Events; working with other teams to ensure that supporters are thanked in a timely manner
- Work with the Community Fundraising Team to evaluate the next best ask and proactively contact supporters with promoting fundraising and campaigning products for new and existing supporters
- Support all new Individual Giving and Supporter Care activities
- Provide excellent customer service to existing and potential new supporters offering an empathetic and supportive service via the main telephone line, email and general correspondence
Can you see yourself making a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
Do you want your work to have a real, positive effect on someone’s life?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you’ve answered yes to these questions and feel this role could be right for you, we encourage you to learn more about this position. Please take a read through our recruitment pack Supporter Care Officer - Recruitment Pack included within this job advert.
We are asking for a CV as the first step, but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an Operations Officer to play a central role in keeping our organisation running safely, smoothly and effectively across our central office, refuges and dispersed accommodation.
This is a varied, hands-on role combining operations, facilities management, reception, health & safety, admin coordination and service-user access support. You’ll help ensure our buildings, systems and processes enable high-quality, trauma-informed services for Black and minoritised (Global Majority) women and children.
You’ll be a key first point of contact for the organisation — welcoming, calm and professional — while helping to maintain safe, well-managed environments and strong operational systems.
You’ll:
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Support the day-to-day operation of the central office, refuges and dispersed accommodation
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Coordinate facilities, repairs, access and health & safety requirements
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Act as a first point of contact for enquiries, referrals and visitors
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Support safe service-user access and reception processes
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Provide administrative and operational support across teams
You’ll bring:
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Experience in operations, facilities, admin or office coordination
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Strong organisational skills and attention to detail
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A calm, professional approach in a fast-paced, sensitive environment
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Commitment to trauma-informed, anti-racist and survivor-centred practice
Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. This post is open only to Black and minoritised, i.e. Global Majority, women.
We are not able to sponsor any work permit or visa.
Please submit your CV and covering letter - your covering letter should provide details of your skills and experience relating to the person specification points marked in column 'CV/CL'. Thank you.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



About The Baby Bank Alliance
The Baby Bank Alliance (BBA) supports and advocates for a community of over 400 UK baby banks, working to ensure babies and children have the essentials they need to thrive.
Founded by Save the Children, Purposeful Ventures, Little Village and Bristol Baby Bank Network. BBA is currently co-incubated by Save the Children UK and Purposeful Ventures, who provide expertise, capacity and resource. This role will be employed through Purposeful Ventures, and home working options are available.
It is an exciting moment in BBA’s development as we grow our profile, strengthen the UK’s baby bank network and build towards independence as a charity.
The Baby Bank Alliance exists to:
- Increase access to funds and goods through national partnerships and economies of scale, unlocking donations otherwise unavailable to baby banks.
- Grow a strong baby bank community, providing connection, tailored training and peer support.
- Boost the national profile of baby banks, increasing public awareness and understanding in order to drive support and change.
- Amplify the voices of baby banks to become a trusted collective voice on baby banks and child poverty.
- Build a resilient, well-governed organisation capable of long-term positive impact.
About the Senior Communications Lead
The Senior Communications Lead is a senior, hands-on leadership role, reporting to the Executive Lead, and responsible for shaping and delivering BBA’s cross-channel communications strategy. Working closely with the Executive Lead and team, you will drive increased awareness and understanding of baby banks, ensuring communications actively enable BBA’s wider goals around funding, partnerships and sector influence.
Average UK awareness of baby banks currently sits at around 33%. Building on successful national partnerships (including IKEA and ITV’s Lorraine), this role will take BBA’s profile to the next level, embedding baby bank experiences and voices at the heart of everything we do.
As a co-incubated organisation, developed with and for baby banks, strong experience of effective collaboration and understanding of the issues that baby banks are addressing, and facing themselves, is fundamental.
You will oversee all communications activity across BBA, line manage the Communications Manager and task manage the Communications and Projects Officer, and build a small but high-impact communications function from the ground up within a resource-constrained, fast-moving organisation. Collaborating with teams at BBA’s incubating partners, Save the Children and Purposeful Ventures, will be key.
Please download the full job description on the Purposeful Ventures website.
Key Performance Outcomes
Strategy and Leadership
- Develop and deliver a clear, ambitious communications strategy aligned to BBA’s organisational OKRs, and with the experiences of baby banks at its heart
- Lead a focused awareness strategy utilising earned and owned media to significantly increase understanding of baby banks among priority audiences (including ABC1 women aged 35–55).
- Set, track and report against communications OKRs, providing clear insight to the Executive Lead and Venture Board.
- Support the Executive Lead to set the communications budget, making recommendations on limited resource allocation to effectively to maximise impact.
- Work closely with the Senior Community Lead and Partnerships & Fundraising Manager to integrate plans and maximise impact.
Messaging and Storytelling
- Ensure the voices and experiences of baby banks and the families they support are central to all communications, utilising data and case studies to define compelling messages.
- Use insight and evidence to test, refine and strengthen communications activity over time.
Partnerships and Influence
- Build and manage strategic, influential relationships with pro-bono and paid agencies and partners, in order to increase awareness.
- Leverage your networks to maximise earned and owned media opportunities.
- Support the BBA Partnerships & Fundraising Manager to develop effective strategic partnerships that will raise the profile of UK baby banks.
- Maintain strong working relationships with communications teams at Save the Children UK and Purposeful Ventures, collaborating on projects with shared outcomes for baby banks.
Press, Media and Digital
- Oversee proactive and reactive media activity in line with the communications strategy.
- Collaborate with Save the Children UK to explore and deliver brand ambassador opportunities.
- Support the development and delivery of an effective and engaging social media strategy.
- Ensure messaging is consistent, compelling and aligned across channels.
Brand Stewardship
- Champion and strengthen the BBA brand, ensuring clarity and consistency, and keeping baby banks at the heart of everything we do.
- Equip staff and partners with clear guidance on tone of voice, messaging and visual identity to communicate the brand effectively and accurately.
- Oversee the maintenance and development of brand assets, including the BBA website.
- Ensure all communications are developed through a strong DEI and accessibility lens.
Evaluation and Governance
- Lead on measuring communications impact and translating learning into action.
- Support the Executive Lead and Venture Board reporting with clear, timely and actionable updates.
Line Management and Leadership
- Line-manage the Communications Manager and support task management of the Projects & Communications Officer.
- Build a positive, motivating team culture with clear expectations and autonomy.
- Manage third-party contractors (e.g. creative, design, film, PR) with strong briefs and oversight.
About You
You are a senior communications leader who combines strategic clarity with a willingness to roll up your sleeves. You thrive in early-stage or start-up environments, are confident working with limited budgets, and know how to prioritise for impact.
You are collaborative, persuasive and credible, with a strong instinct for storytelling that centres lived experience. You are equally comfortable shaping strategy, managing stakeholders, and delivering hands-on communications work.
Above all, you are motivated by the impact that baby banks deliver to their communities, making sure that children have the essentials to thrive.
Benefits
- The opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme, where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.
- 27 days annual leave plus bank holidays, increasing to 29 days after two years’ service, then to 30 days after three years’ service (pro rata for part-time employees).
- A flexible working culture that champions both impact and balance, combined with real flexibility to support your wellbeing, personal commitments and life outside work.
- A strong commitment to your growth, with support to help you excel professionally and advance your career.
- Access to discount schemes with leading retailers, leisure and travel brands, as well as companies local to our office.
- Access to an Employee Assistance Programme for information, support and counselling.
How to apply
Please follow the Apply link on our careers page to submit your CV and expression of interest.
The CV should be no longer than 2-sides of A4 and the expression of interest no longer than 400 words. In your expression of interest, please include an example of a communications initiative, campaign or partnership you have led that demonstrates your ability to deliver meaningful impact with constrained resources, in an early stage or start-up environment.
This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email.
Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
Purposeful Ventures is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010.
Job Title: Policy and Advocacy Manager
Position Type: Maternity Cover
Reports to: Founder/Chief Executive
Based at: School Food Matters, Blackfriars Settlement 9 Rushworth Street SE1 0RB
Salary: £40,500
Working Hours: 9am-5pm (flexible)
Pension: School Food Matters pays pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays
School Food Matters is closed between Christmas and New Year
Job Purpose
· To lead and shape School Food Matters’ policy and advocacy strategy, ensuring our voice influences national and local decision-making on school food and food education
· To design and deliver campaigns that support and advance SFM’s mission
· To line manage the Policy and Communications Assistant and Press and Communications Officer
Key Tasks
· Lead and provide strategic input to campaigns, convene groups and partnerships
· Represent SFM at external meetings and coalitions such as the School Food Review
· Monitor, analyse and interpret relevant research, policy developments and news, identifying implications or opportunities for SFM
· Oversee the strategic direction of SFM’s external affairs and communications, ensuring all policy, campaigns, and public messaging align with the charity’s mission and priorities
· Provide policy research and analysis to support the activities of the School Food Review
· Oversee meetings and governance for the School Food Alliance
· Provide policy and communications expertise for the Food Education Network workstreams
· Represent SFM at relevant policy consultations, meetings and conferences to influence and inform policy discussions, and deliver presentations as required
· Lead drafting of responses to government consultations
· Working closely with the Press and Communications Officer, provide insights to inform timely media responses to policy developments
· Ensure colleagues are regularly briefed on policy activities, priorities and messages, and run internal workshops to keep them up to date with the school food sector
· Provide strategic input to meeting content for the School Food Review, and support the Policy and Communications Assistant to organise meetings for workstreams
· Oversee the development web content, articles, blogs and newsletter content by the Press and Communications Officer and the Policy and Communications Assistant
· Keep up to date with safeguarding requirements and reporting procedures
· Maintain the ethos of the charity and positively promote our work at all times
· The Policy and Advocacy Manager will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person Specification
Essential
· Experience of research and analysis, ideally in a policy environment
· General knowledge of issues around school food, children’s health and food education
· Comprehensive understanding of the UK’s political system
· Experience of coordinating policy/research-based projects
· Experience designing, coordinating and delivering campaigns
· Experience of working in coalitions
· Strong interpersonal skills and ability to maintain relationships with a range of individuals and organisations
· Confident and competent IT skills across Office suite of programmes
· Exceptional oral and written communication skills in fluent spoken and written English, with strong attention to detail and the ability to translate complex data and policies into accessible language and engaging stories and communication materials
· Strong understanding media landscape and social media platforms to oversee the communications activity of the organisation
· Ability to work independently, with high levels of self-motivation
· Good project management, time management and organisational skills and the ability to work under pressure and to meet deadlines
· Energy, enthusiasm, creativity and tenacity
Desirable
· Strong knowledge of the public health, food and education policy landscape
· Experience managing others
· Experience managing projects
· Experience managing meetings
· Experience of working with Drupal CMS
· Experience of working within a network or coalition of campaigning organisations
· Established contacts with media outlets/journalists/bloggers
· Digital campaigning and social networking skills
· Experience writing news articles and blog posts with clear structure, purpose and an engaging narrative
· Experience managing or supervising team members to deliver communications projects effectively
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
BVSC is looking for a Grassroots Development Officer to work with small, often informal voluntary, community and social enterprise (VCSE) organisations across Bexley. This role offers hands-on support to grassroots groups delivering vital services designed and led by the communities they serve, particularly those facing health and social inequalities.
The post-holder will provide practical guidance on governance, funding, safeguarding, sustainability, and other organisational development needs. You will help groups strengthen networks, increase visibility, and overcome barriers to growth, supporting them to deliver even greater impact.
This role focuses on organisations working with young people, older residents, minority ethnic (global majority) and migrant communities, people with special educational needs and disabilities (SEND), and communities in the north of the borough where grassroots activity is most needed.
Key areas of work include:
- Identifying: Engaging with grassroots groups to understand their services, users, and development needs.
- Connecting: Building relationships and establishing a network of micro VCSEs to encourage peer support and knowledge sharing.
- Developing: Offering tailored capacity-building support, including advice on governance, funding, communications, coordination, and premises, and coordinating grant rounds.
- Promoting: Supporting recognition of grassroots groups by health partners and the wider community, boosting their visibility and impact.
We are looking for someone approachable, organised, and committed to equality and inclusion, with experience of supporting VCSE organisations and working with diverse communities.
Don’t meet every single requirement? At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate!
This is a unique opportunity to make a meaningful difference to small community organisations and the people they serve.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Contract Type: Full-time, fixed term until 31 December 2026, with the intention of extending, depending on funding.
Location: Hybrid (2 days per week in the London office)
Reports to: Senior Consultant
Salary and Benefits: £28k, plus discretionary annual bonus, 35 days leave per annum (inclusive of bank holidays), a 6% employer pension contribution, the option to work from any location for up to 25 working days per year.
Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to quickly progress into a Junior Consultant role and beyond.
Why join us?
Future Advocacy is a global agency, based in London, Brussels and Berlin. We put cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future.
We are highly skilled at:
- Designing winning advocacy and strategic communications strategies
- Mobilising targeted and powerful campaigns for change
- Securing strategically important media coverage
- Digital and creative campaigns
- Research, analysis, policy development and writing
- Training in all aspects of strategy, government relations, campaigning, and media work
We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement ; Centre for Democracy and Technology ; ECPAT International ; Which? ; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation.
Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party.
The Role
Future Advocacy is seeking a Research, Advocacy and Communications Coordinator. This is a great opportunity to be thrown in at the deep end in a small but growing, dynamic organisation that places a strong focus on team and personal development. The successful candidate will gain hands-on experience in a range of skills, including research, advocacy, writing, and communications. They will work closely with, and learn from, our energetic and talented team at all levels, contributing directly to our campaigns and initiatives from day one.
Responsibilities will include:
- Researching key policy issues and stakeholders relating to consultancy projects
- Using monitoring tools to help the team spot opportunities
- Supporting advocacy, campaigns, digital and communications work
- Supporting business development
- Supporting project management
- Other tasks as required
Requirements
We would love to hear from you if you meet the criteria below:
- Undergraduate degree or equivalent
- At least one year of work experience in research; advocacy; or communications.
- Ability to deliver work accurately in a fast-paced but supportive environment
- First-class writing and verbal communications skills in English at native level or equivalent
- Digital skills, including experience in and excitement about using AI tools ethically
- Experience of using social media effectively
- An excellent eye for detail and quality
- Politically engaged, with a keen interest in following the news agenda
- Ability to work independently and as part of a team
- Enthusiasm, flexibility, and ability to manage competing priorities
- Willingness to undertake routine admin tasks
Our Culture
Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:
- Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
- Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
- Supportive: We are open, responsive, positive and supportive to each other and to others.
Apply for this Job
Please apply by submitting a CV and cover letter below. In your cover letter please demonstrate how you meet the criteria with relevant examples. The deadline for applications is 23:59 on Sunday, March 1st.
If successful in your application, you will be invited to first round interviews (online) in the week of 16 March.
If we’re both excited to proceed, second interviews will be held in person the week of 23 March in our office in London, where we will ask you to complete a written task.
Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including Black, Asian and minority ethnic people.
We are happy to discuss flexible working and other adjustments on a case by case basis.
The client requests no contact from agencies or media sales.
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Salary: £38,341
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Location: London
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Contract Type: Indefinite
-
Hours: Full Time
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Closing Date: 3 March 2026
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First Interview Dates: Week beginning 16 March 2026
About the role
We are hiring in our Grants team which is part of the wider Development Department at ClientEarth. This department is responsible for raising and managing funds to enable the organisation to deliver its mission using the power of the law to bring about systemic change that protects the earth for, and with its inhabitants. As Grants Officer you will work in our Grants Team to manage a portfolio of grants that fund our organisation’s work, with a focus on managing a portfolio of grants from trusts, foundations, and other statutory and institutional funders.
Meet your Manager
In this role, you will be managed by Emma Franklin. Emma is a Grants Manager at ClientEarth, where she oversees a dynamic portfolio of grants related to supporting the Resources, Energy and Mobility system of legal work across Europe and Asia. Emma has worked in grant management and philanthropy roles since 2017 at several major environmental not-for-profits. She’s extremely passionate about climate and environmental issues, and believes deeply in ClientEarth’s mission – using the lasting power of the law to protect our fragile planet. Emma moved to London in May 2024, hailing originally from her hometown of Sydney, Australia.
Main Duties
- Manage a portfolio of grants, ensuring compliance with grant requirements and timelines
- Coordinate key grant management processes including: Go/No-Go, due diligence, funding agreement review, grant kick off and grant management meetings, narrative and financial reporting and renewals.
- Deliver compelling, impactful and timely proposals and reports, and broker the relationship between programmes and the funder
- Maintain excellent relationships with funders through timely communications in relation to the work they support
- Effectively manage reporting and the grant renewal process from start to completion - including working with multiple teams across ClientEarth’s International offices to ensure input from all relevant stakeholders, to complete proposals and reports in a timely and high-quality manner
See the job description (below) for a full list of duties for this role.
Role requirements
- Experience in a grant or project management role within the non-profit or public sectors (essential)
- Proven track record in drafting successful proposals, delivering timely and accurate reports and managing funder relationships (essential);
- Experience of managing six figure gifts (essential);
- Knowledge of and/or interest in environmental issues (such as climate change, energy, plastics, chemicals, air pollution, and biodiversity issues), policy and law, litigation, courts and/or environmental justice (desirable)
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer, I Bike Schools Programme – East Lothian
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Officer, I Bike Schools Programme – East Lothian
Scotland
£29,235 per annum (pro rata for part time)
Ref: 125REC
Part time 18.75 hours per week – we are happy to talk flexible working
Base: Selected Schools in East Lothian and flexibility to work from home when not delivering in-school sessions.
Contract: Fixed term contract until 30 June 2027 (with possible extension)
ABOUT THE ROLE
Team: Delivery/ SWNI
As the Project Officer, you will support schools across East Lothian to increase active travel, such as walking, wheeling and cycling. Your work will help pupils, staff and local communities travel in healthier and more sustainable ways.
In this role, you will plan and deliver a range of activities, events and lessons. These activities are designed to encourage people to choose active travel when going to school or work. You will spend time working with teachers, parents, pupils and community members to make these activities successful.
You will also work closely with Walk Wheel Cycle Trust Volunteers. Part of your role is to give them clear guidance and support so that everyone understands their tasks and feels confident carrying them out. Alongside this, you will contribute ideas and feedback to help develop the plans and goals of the Walk Wheel Cycle Trust.
You will communicate clearly with schools and partners, making sure information is simple and easy to understand. You will organise your tasks in a structured way and can ask for team support whenever it is helpful. You will use accessible materials and inclusive approaches to help people understand the benefits of active travel. Your aim is to create a welcoming and supportive environment where everyone feels able to take part.
What You’ll Be Doing
- You will deliver behaviour change and engagement projects that encourage active travel.
- You will plan, organise and run educational sessions, practical activities and events that help people make positive changes in how they travel.
- You will build effective working relationships with schools, community groups and local authorities to support these projects.
- You will recruit, guide and support volunteers who help with the work of the Walk Wheel Cycle Trust, making sure they feel informed and confident.
This role is ideal for someone who enjoys delivering fun activities with children and adults, who thrives outdoors, with a flexible approach to working independently and in teams.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- At least 3 years of experience working with community groups. This can be paid work or voluntary work.
- An understanding of Active Travel (walking, wheeling, cycling) and the challenges faced by communities who experience inequality or barriers.
- Knowledge of safeguarding principles and how to follow safe working practices with children, young people and adults.
- Experience leading group workshops and presenting information clearly, both online and in person.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 22 February 2026
- Interviews will be held in the Walk Wheel Cycle Trust Edinburgh Hub during the week of 09 March 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



Marketing & Communications Officer
Location: Central London
Salary: £30,000 per annum plus London Weighting
Contract Type: Permanent, full-time, office based with some travel out of the office base
The Marketing and Communications Officer will play a key role in delivering Deafblind UK’s marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public.
Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in our next stage of growth—bringing energy, creativity and new ways of thinking to help us expand our influence and impact.
This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping our voice and impact.
Responsibilities
Content & Campaigns
- Research, write and publish engaging content across multiple channels (website, social media, email, press, print).
- Create photo and video content.
- Develop case studies and human-interest stories that bring Deafblind UK’s work to life.
- Support the planning and delivery of national campaigns (e.g. Deafblind Awareness Week, annual conference, fundraising appeals).
- Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar).
- Internal Business Partnering
- Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation.
- Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs.
- Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes.
- Coordinate internal communications and updates to ensure all staff and volunteers feel informed and inspired by Deafblind UK’s work.
Digital Marketing
- Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines.
- Support the growth of Deafblind UK’s digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly.
- Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities.
- Assist in the creation and delivery of paid digital activity (social and search).
- Ensure all communications adhere to accessibility and inclusion best practice.
- Media & PR
- Support media monitoring and maintain up-to-date media contact lists.
- Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications.
- Help identify and prepare case studies, photography, and spokespeople for press opportunities.
Brand & Internal Communications
- Champion consistent use of Deafblind UK’s brand, tone of voice, and visual identity across all channels.
- Support colleagues to apply the brand effectively in their own materials and communications.
- Contribute to internal communications such as newsletters, intranet content and staff updates.
Events & Partnerships
- Assist in the planning and delivery of events, exhibitions, and partnership activations.
- Liaise with suppliers, freelancers, and creative agencies when required.
- Monitoring & Evaluation
- Track KPIs and engagement data, compiling regular reports on digital and media performance.
- Contribute creative ideas and insights to improve marketing effectiveness and internal collaboration.
Person Specification
Experience & Skills
- Significant experience in marketing, communications, or/and PR
- Excellent written and verbal communication skills, with a flair for storytelling.
- Proven ability to manage relationships and provide high-quality support to internal stakeholders.
- Strong understanding of social media platforms, content scheduling, and analytics – and a proactive interest in adapting to trends and changes in best practice.
- Experience producing accessible and engaging content for digital and print channels.
- Organised and proactive, able to manage multiple projects and deadlines.
- Commitment to equality, inclusion, and Deafblind UK’s mission.
- Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp).
- Some experience with design tools (Canva, Adobe Creative Suite, or similar).
Personal Attributes
- Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others.
- Creative, curious, and adaptable, a self-starter who thrives in a small team.
- Passionate about making communications more inclusive and impactful.
- Positive, resilient, and solutions-focused.
- Commitment to our organisational values.
Closing Date: Monday 16th February
Final Panel Interviews: Wednesday 25th February
To Apply
If you feel you are a suitable candidate and would like to work for Deaf Blind UK, please do not hesitate to apply.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.

