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ID: 1853 Service Manager
Service: Cumberland Young Carers and Parent Carer Support Service
Hours: 29.6 hours – Part time
Location: Family Hubs around Cumberland
Salary: £37,211 - £41,518 FTE per annum + £2,000 additional allowance FTE (£29,768.80 - £33,214.40 + £1,600 additional allowance per annum)
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Family Action offer support for carers – along with their families – living in Cumberland. We aim to provide support for young carers (aged 18 and below) and parent carers (a parent or other primary caregiver who provides ongoing, substantial support and care to a child or young person with additional needs).
Using a whole family approach, the service is designed to ensure that young carers and parent carers are identified well, given the support they need – when they need it – and are enabled to thrive.
The successful applicant will manage and lead the work of Cumberland Young Carer and Parent Carer Service. You will ensure that the services are delivered in accordance with the service level agreements and grant funding requirements. As Service Manager, you will ensure all policy and practice issues are maintained to the highest standards.
Main Requirements (for details check the job description and person specification):
· Qualified to a level 5 or above with a recognised professional qualification in social work, health, education or equivalent and have excellent communication skills.
· You will need proven supervisory and experience or competence of managing others, as well as experience of management of resources including finance, planning and evaluation at a project level.
· You will also understand practice standards in relation to case work and understand the importance of quality assurance activity.
· A sound knowledge of the needs of young carers and parent carers.
· Excellent communication skills.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
Benefits:
· an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
· up to 6% matched-pension contributions
· flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
· enhanced paid sick leave and paid family leave provisions
· eye care and winter flu jabs vouchers
· cycle to work scheme
· investing in your professional development with ongoing quality training and career development opportunities
To Apply:
- Click the “Apply Now” link below and fill out our digital application form
· Closing Date: 9am Monday 7th September 2026
Interviews are provisionally scheduled to take place the week commencing 14th September.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: kirsty.treen (full email on advert doc)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up.
About BTS Spark
BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.
We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector. Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.
Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.
Job Description
Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:
- Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
- Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
- Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
- Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
- Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
- Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
- Provide occasional live support for virtual workshops, and executive assistant support to the Director
The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.
We're looking for candidates with the following attributes:
Essential:
- A strong, sustained track record in programme planning and project/operations management
- Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
- Excellent written communication and proof-reading skills, with sharp attention to detail
- Strong organisational skills and the ability to prioritise across multiple workstreams
- A proactive, can-do attitude and comfort working independently
- Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
- Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
- Flexibility for occasional calls outside business hours with North America and Australia-based colleagues
Desirable:
- Experience working in or closely with the education sector
- University graduate-level education
Benefits
- 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
- 5% matched pension and life insurance
- Private medical insurance
- Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
- Cycle to work scheme
See attached job description for further details.
Application Process
Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.
We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.
Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.
Final interviews will be held in London at the BTS Offices on 10th and 11th September.
Note that applications without a covering letter will not be considered.
Our mission is to help education, public sector and non-profit leaders do their best work, building stronger organisations and a better world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CodeYourFuture
At CodeYourFuture (CYF), we believe talent is everywhere, but opportunity is not. We are a non-profit community that trains adults from underrepresented backgrounds and low-income individuals to launch successful careers in the tech industry.
Our model relies on a passionate, self-organising ecosystem of professionals, trainees, and graduates. As our Community Builder, you will be the beating heart of your regional community, empowering trainees, volunteers, and alumni to unite around CYF’s shared mission.
The Opportunity
We are looking for a community leader who understands grassroots engagement, human agency, and systemic change.
In this mid-level role, you will build and cultivate an empowering, open, and highly collaborative regional community. You will ensure every member, from a first-time mentor to an alum, understands their unique impact in helping trainees secure quality, sustainable tech jobs.
How You’ll Drive Impact
- Foster Volunteer Ownership:Recruit, onboard, and retain skilled tech and non-tech professionals, enabling them to deliver high-value volunteering whilst continually developing their skills
- Empower Trainee Agency: Build a safe, transparent, and motivating environment where trainees take active ownership of their learning and community responsibilities, recognising that real change is in their hands.
- Nurture an Active Alumni Network: Mobilise graduates into a sustainable network of long-term community members, mentors, event speakers, and ambassadors in your region.
- Optimise Operations & Retention: Track engagement patterns using data and CRMs, identify root causes of attrition, and work alongside our Education team to design proactive support strategies that boost course completion.
- Champion Regional Outreach: Represent CYF at local tech meetups and community events while maintaining seamless, action-driven communication channels across the community.
What You Bring
- Community Building Track Record: Proven experience in volunteer management, community organising, non-profit coordination, or public-facing program delivery.
- Inclusive Communication & Empathy: Outstanding interpersonal skills with a proven ability to build deep trust across diverse cultural, socioeconomic, and technical backgrounds.
- Data-Informed Approach: Comfortable using operational tools, spreadsheets, and CRMs to track community metrics, monitor cohort health, and intervene early when participation dips.
- Event & Project Management Skills: Strong organisational talent to run seamless, engaging in-person local community events and activities.
- Mission Alignment: A deep, genuine passion for access to opportunities, tech equity, and social mobility.
Working Pattern & Logistics
- Work Model: Hybrid flexibility with a local presence. You will spend at least one day a week at your local office/class. You might need to attend/organise occasional evening events and meetings
- Weekend Commitment: You will be required to attend one Saturday class per month during active cohort runs,
What Success Looks Like in 6–12 Months
- Volunteer Pipeline: Healthy volunteer-to-trainee ratio established across all courses
- Retention Targets: Measurable reduction in volunteer and trainee attrition through timely, proactive support interventions.
- Alumni Engagement: Active participation of regional alumni in mentorship and guest-speaking roles within active cohorts
Please read our values and working principles before making an application to make sure they match your own.
https://codeyourfuture.io/about/
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fantastic opportunity for a Fundraising and Grants Manager
Advocacy After Fatal Domestic Abuse (AAFDA) is a well-established and respected national charity offering specialist and expert advocacy and peer support to families bereaved by fatal domestic abuse. We have an exciting opportunity to build upon and grow our fundraising success to date, in the role ofFundraising and Grants Manager. We are seeking an experienced fundraising professional, with the drive and determination to manage all aspects of our fundraising function.
AAFDA is currently funded by statutory bodies, trusts and foundations, corporates, events and individuals. Under your management, you will identify, cultivate and grow these existing and new fundraising streams.As AAFDA’s Fundraising and Grants Manager, you will be responsible for oversight and growth of voluntary and statutory funding income, including from individuals (regular and one-off gifts, major donors and legacy giving), community groups, trusts and foundations, corporates, the statutory sector (including Police and Crime Commissioners) and other benefactors. Starting from a strong foundation with multiple opportunities for growth, you will lead on the delivery of our ambitious, multi-year, multi-disciplinary fundraising strategy with an annual fundraising plan agreed with senior management. With keen funder and customer awareness, you will regularly monitor and review both the plan and the strategy, in addition to working closely with our Finance Manager to manage diverse income streams and achieve income targets to fund AAFDA’s unique support and advocacy work with families bereaved by fatal domestic abuse. Holding responsibility for maintaining and developing the website and building social media programmes, you will undertake an ambassadorial approach in all activity to assist our CEO and Director of Services to lead and manage the AAFDA brand and corporate identity, with a focus on generating earned income, by extending awareness of what AAFDA does and how successful we are.
This is a permanent role, subject to funding, but we will work hard (alongside you!) to secure this.
In return for joining us, we will offer you:
- 25 days annual leave per annum, plus bank holidays
- Excellent development and training opportunities
- Pension Scheme
- Healthcare Scheme
- Employee Assist Scheme
Application closing date: 11th September 2026 5pm
We review applications on a rolling basis. We reserve the right to close this posting early if we find the right candidate, so early submission is strongly advised.
To apply please submit a supporting statement along with your CV.
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black or Minoritised backgrounds.
We are not currently able to accept applications if you do not hold permission to work in the UK.
Registered charity no: 1185078
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a compassionate, highly motivated individual with experience in addiction recovery, behaviour change, wellness, and/or mental health to join our small, passionate team.
Role details: Full-time (30–37.5 hrs available) | £24,784–£28,734pa | Home-based, equipment supplied | 27 days leave + Christmas Eve, rising to 31 max | Now Pensions | EAP with Health Assured | Permanent, subject to probation.
You'll support volunteer facilitators and partners to grow SMART Recovery meetings across the South of England (excluding London), making our 4-Point Programme(s) more accessible to people managing addictive behaviour(s):
- South East: Berkshire, Buckinghamshire, East Sussex, Hampshire, Isle of Wight, Kent, Oxfordshire, Surrey, West Sussex
- South West: Bristol, Cornwall, Devon, Dorset, Gloucestershire, Somerset, Swindon, Wiltshire
Applicants must reside in the South of England, excluding London.
Job share considered: One employee can cover both regions, but we're open to a job share, i.e. one person for the South East 3 days per week, another for the South West. If full-time or dual-region work isn't feasible, please still apply.
What you'll need:
- Hands-on experience facilitating groups/meetings and an understanding of great facilitation.
- General awareness of addiction recovery and/or our 4-Point Programme(s); being a qualified SMART Recovery or SMART Family & Friends Facilitator, or former participant, is an advantage.
- Ability to bring people together, champion our mission, and create a safe, empowering space for growth and recovery.
- Strong presentation skills that engage, inspire, and inform, with volunteers, via Zoom training, or partners.
- Willingness to grow our footprint, diversify partnerships, and encourage uptake, including representing UKSR at events and conferences.
- Ability to work autonomously to a high standard.
- Stable internet connection and dedicated work space.
- Valid UK driving licence and a car for regular regional travel.
We welcome applicants with lived experience of addiction, your own journey or closeness to someone else's, bringing empathy, authenticity, and deep respect for others' experiences.
You'll be self-motivated, highly organised, able to manage time, workload, and travel independently, and skilled at uplifting and empowering others. Also with the emotional intelligence to support people who've faced adversity within clear professional boundaries.
Essential experience:
- Working with individuals/professionals in a relevant sector (addiction services, behaviour change, wellness, mental health).
- Supporting and developing volunteers.
- Delivering training, ideally in peer-support or recovery settings.
- Building strong working relationships with relevant organisations.
- Giving/receiving feedback and reflective practice.
You'll also contribute to key projects shaping SMART Recovery's future, so project management skills are required Particular interest in training and programme quality, volunteer management, social media/marketing, or business development can be developed as part of your role.
As a home-based role, you'll build meaningful relationships remotely, via email, phone, and video calls, bringing energy and adaptability to make remote working feel personal and productive. Regular travel across your region(s) is essential, visiting meetings and partners and supporting facilitators.
It is essential that you live in the South of England (excluding London).
Empowering people to self-manage any type of addictive behaviour through evidence-based mutual aid meetings both in the community and within services.
The client requests no contact from agencies or media sales.
Learning and Development Manager
We’re looking for someone with the passion to help shape how people learn, grow and flourish at Exeter Students' Guild. This is an exciting opportunity to build a joined-up approach to Learning and Development that helps colleagues, student staff and volunteers to develop the knowledge, skills and confidence they need to succeed.
You'll work across the organisation to create engaging learning experiences, strengthen leadership and management capability, and embed a culture where learning is valued as part of everyday work. Combining big picture strategic thinking with practical delivery, you'll design frameworks, programmes and systems that make learning accessible, inclusive and impactful. If you're someone who enjoys bringing people together, turning ideas into action and creating lasting organisational change, you'll play a key role in helping us build an even stronger, more capable organisation that helps students love Exeter.
The Role
Role: Learning and Development Manager
Hours: 35 Hours per week (to be worked flexibly)
Salary: Grade D starting at £38,733.82 per annum
Contract: Fixed Term for 2 years
Location: Exeter/Hybrid
Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
- You'll have some experience in designing and delivering Learning and Development approaches, programmes or organisational development initiatives that meet organisational needs.
- You'll be able to design and deliver engaging, inclusive learning pathways that supports colleagues, student staff and volunteers to develop and thrive.
- You know how to implement or make effective use of Learning Management Systems (LMS), using data and insight to monitor participation, evaluate impact and continuously improve learning.
To view the role profile and to find out more about working with us and how we support our students LOVE Exeter, please visit our website.
We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
How to Apply?
Application timeline
- Closing Date: 9am 1st September 2026
- Shortlisting: 1st September 2026
- Interviews will be held on: 8th September 2026
Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:
- Tell us about your experience of designing and delivering learning and development. What types of learning have you created, who was it for, and what was your role?
- Tell us about your experience of using a Learning Management System (or similar learning technology) and learning data or feedback to improve learning and development.
- What is your understanding of our values, and how would you use them to shape Learning and Development at the Guild?
Please note:
- We will contact you to let you know the outcome of your application. This can sometimes take a few days.
- You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
- Applications received after the above closing date will not be considered.
A message from your new Manager
Elizabeth (Lizzie) Bowtell, Head of Organisational Development
If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our Learning & Development Manager, you can get in touch usinf the details on our website. I would love to hear from you!
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
We can’t fix issues like poverty, inequality, health and climate change alone. We are fully conscious of the scale of the challenge that faces the country and the urgent need to respond. That’s why the School for Social Entrepreneurs exists, to empower and equip people with entrepreneurial ideas and solutions to grow the social economy. The social economy is a movement of organisations and enterprises that prioritise people and planet. Together, we are committed to tackling the greatest social and environmental challenges of our time.This is a new and exciting role at a significant time of growth for the School for Social Entrepreneurs. In the coming year. we are developing new programmes, working with leaders who are developing small community led social and environmental projects as well as leading larger charities and social businesses developing social investment and housing solutions.
We’re not a traditional funder. Our grants tend to be small, but they punch above their weight, helping social and environmental entrepreneurs take the next step to grow their organisations. Our grants run alongside learning programmes, challenging and supporting leaders. We’re innovative in how we do this, through both traditional and enterprise grants. We lead on Match Trading™, a grant that challenges leaders to grow their trading income, and we are working on further grants innovations.
You will work with our Grants Team, Project Co-ordinators and Assessment Lead to develop and support grant management across a range of programmes. Your role will be to lead on specific programmes, including supporting assessment, onboarding and grant management. You will ensure that grantees are fully supported to manage their grants and ensure that grant management is compliant, auditable, efficient, and timely. You will support the development of grant policies and processes, writing grant paperwork and documentation, overseeing payments, and reporting to the wider Programmes Team and others about our work.
You don’t need to have managed grants before, but you do need to have a good understanding of a wide range enterprises and charities, gained through experience of training, business consultancy or development support. You will have a good understanding of business models, legal structures and financial systems that social and environmental organisations and community run and owned businesses may use. You will need to understand social enterprise finances, be able to read accounts, budgets, cashflows and have a good knowledge of social enterprise income streams.
We need someone who understands how hard it is to start up and grow social and environmental enterprises and can support people from diverse backgrounds in managing their grant, finances and growing their business.
Are you up for the challenge?
Interviews: Friday 18th and Friday 25th September (online)
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.
Why Work for Us:
• Hybrid working
• Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave (plus bank holidays)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme
The purpose of this post is to co-ordinate and develop the Bexley Community Champions programme, supporting a diverse network of volunteers to share trusted health and wellbeing information, gather community insight and strengthen communication between residents, communities and local partners.
The role involves volunteer recruitment and support, community engagement, partnership working, event delivery, and monitoring programme impact. We are looking for someone with experience in community development, volunteer management or health and wellbeing projects, alongside excellent communication and organisational skills.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
An exciting opportunity has arisen for a full-time Service Manager to oversee a number of Supported Living services across Bristol and South Gloucestershire with Milestones Trust.
We are seeking a motivated and proactive leader to inspire, manage and support a dedicated team of Service Coordinators and Personal Assistants. Together, you will deliver high-quality, person-centred support to people living in a range of independent and shared living environments, empowering them to achieve their goals, maximise their independence and live fulfilling lives within their communities.
Every person we support, and their service, is unique and we aim to work collaboratively with people to develop strategies to manage as much of their lives as possible by:
- Supporting with life skills to become as independent as possible
- To make the most of opportunities to have meaningful roles and relationships
- To live their best lives
Previous experience of service management is desirable and the expectation you will be successful in a CQC registration in due course.
You will be responsible for all aspects of your services, involved in assessment of prospective tenants, working with key stakeholders including local authorities, social work teams and primary and secondary healthcare teams in addition to building and fostering excellent relationships internally across Milestones Trust whilst achieving key objectives and financial stability for each service.
You will also lead your team to ensure all support plans, risk assessments and records are regularly reviewed and relevant, as well as leading team and 1:1 meetings with your staff.
About You
You will be a confident and inspiring leader who is passionate about delivering high quality, person-centred support and achieving positive outcomes for the people we support.
We are particularly interested in candidates who:
- Can role model a person-centred approach, placing the people living in the service at the heart of everything they do and supporting them to achieve their goals and outcomes.
- Have strong leadership and people management skills, with the ability to motivate, develop and inspire teams to perform at their best.
- Are experienced in managing budgets, balancing strategic priorities and ensuring key objectives are delivered effectively.
- Can work creatively and proactively to develop bespoke solutions while maintaining high standards within a CQC regulated environment.
- Are passionate about inclusion, community participation and protecting citizen rights, with a good understanding of safeguarding, the Mental Capacity Act and relevant legislation.
- Are excellent communicators who can build positive relationships with families, professionals and partner agencies, working collaboratively to achieve the best outcomes for people supported.
At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:
- 34 days Annual Leave Entitlement (including all recognised public holidays)
- Get paid when you want – Access your money as you earn it and request your earnings before payday using Dayforce Wallet.
- Refer a Friend Scheme earning you up to £750
- Company pension scheme, to help grow your retirement pot
- Generous Occupational Maternity/Paternity pay
- Learning and development opportunities for you to build your career
- Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within Milestones Trust.
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.
CENTRE FOR AGEING BETTER
Learning Officer – Homes & Communities
· Permanent
· Salary £38,393 per annum
· Full time
· Flexible working options will be supported.
· Central London Office and Hybrid working (6 days a month office attendance)
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Learning Officer plays a key role in making sure evidence on how our homes and communities can become better places to age in is spread across the UK.
This role primarily works with the UK Network of Age-friendly Communities, a network of over 110 communities, led mostly by local authorities, VCSE organisations. This network is part of a global movement and is affiliated to the World Health Organisation.
You will be working with the Network and Learning Manager to inspire, connect and support network members, using a range of engaging methods including:
- Creating resources such as blogs, case studies, toolkits, etc
- The design and delivery of training, events, and workshops
- Facilitating connection and exchange between members
This is hand-on role will involve delivering key learning activities and managing your own workload, whilst also being responsive to support network members. The role ensures our support for the Network is high-quality and inclusive of a diverse range of experience and expertise, from within the Network and beyond.
About you
The successful candidate will be experienced in and passionate about having an impact through helping people learn and feel connected to others working towards the same goals. An excellent facilitator and written communicator, you will have an eye for detail and be able to easily summarise and share information so that others can learn from it.
You will be flexible and organised, joining a small and committed team, which is supporting a growing, and highly regarded network on an issue of national and global importance.
You will also be passionate about equity and tackling the inequalities that prevent people from having a great later life.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund (NLCF) and part of the government’s What Works Network. We are fortunate to have monies remaining from our endowment from the NLCF to fully fund us until 2029, and we will be looking for new funding opportunities to sustain activity beyond 2029.
Everyone has the right to a good life as they get older, and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is an independent centre of excellence on ageing and demographic change. We work with national and local government, industries, businesses and community organisations to improve how people experience ageing. Our work focuses on creating better workplaces, homes and communities, while tackling ageism and addressing inequality in later life.
We are striving to create an organisation that reflects our society and the communities we serve with a workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply, please follow the link to complete an application form and Equality and Diversity form.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for an interview for this post.
Failure to do so will result in your application being automatically rejected.
We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI, to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience and knowledge using your own unique voice.
The closing date for this role is 11:59 pm on Monday 24th August, with in- person interviews to take place Tuesday 8th September.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Greater Manchester Rape Crisis is seeking a compassionate and organised Volunteer and Community Development Worker to join our specialist team supporting women affected by rape, sexual violence, child sexual abuse and exploitation.
This is an exciting opportunity to coordinate and develop our volunteer programme, facilitate survivor-focused groups and activities, build community partnerships, and support women on their journey towards recovery, connection and empowerment. You will play a key role within our Women's Sexual Violence Recovery Hub, helping to create safe, inclusive and trauma-informed spaces for women across Greater Manchester.
Why Join Us?
✔ Make a meaningful difference to the lives of women and survivors.
✔ Coordinate and develop a valued volunteer workforce.
✔ Facilitate groups and community activities that promote recovery and wellbeing.
✔ Build partnerships and strengthen community engagement across Greater Manchester.
✔ Be part of a specialist feminist organisation committed to ending violence against women and girls.
About You
You will be:
- Experienced in volunteer coordination, community engagement, group facilitation or a related support role.
- Skilled in building positive relationships and creating inclusive environments.
- Confident working within a trauma-informed and survivor-centred framework.
- Knowledgeable about safeguarding and supporting women with complex needs.
- Passionate about women's rights, equality and ending violence against women and girls.
Benefits
- Flexible working
- Generous annual leave (30 days plus Bank Holidays)
- Pension contributions
- Reasonable travel expenses
- Free on-site parking
- EAP
#volunteercoordinator #communitydevelopment
A service run by women for women who have experienced sexual violence at any time in their lives.
The client requests no contact from agencies or media sales.
Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.
You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. If you require a reasonable adjustment as part of the recruitment process, please let us know and we will discuss appropriate arrangements with you.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
We're here to help children and young people feel safer, happier, healthier and more hopeful – and have somewhere they feel they belong.
The client requests no contact from agencies or media sales.
- Location: Home-based anywhere in the UK with travel for meetings. Option to work from our Bristol or London offices.
- Closing date: 7 September 2026, 12pm
- Interview date: Wednesday 16th and Thursday 17th Sept, and a second round interview (if necessary) on Monday 21st Sept 2026
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We're looking for an Impact, Evaluation & Learning Lead with experience in impact measurement, evaluation and organisational learning to join our Research, Learning & Systems Change Team within the Innovation, Policy & Systems Change Directorate.
This is an exciting opportunity to shape how Young Lives vs Cancer understands, measures and improves the difference we make for children and young people with cancer and their families. You'll lead the development of evaluation and learning approaches across the charity, helping us understand what's working, what needs to change and where we can create even greater impact.
Working collaboratively with colleagues across services, policy, engagement, fundraising, digital and data teams, you'll bring together evidence, data and lived experience to generate meaningful insights that improve services, inform strategic decisions and strengthen our influence beyond the organisation. You'll be equally comfortable thinking strategically and delivering hands-on evaluation activity, turning complex evidence into practical recommendations that drive change.
We're looking for someone who is curious, analytical and passionate about improving outcomes for children and young people with cancer. You'll enjoy working with complexity, asking challenging questions and helping build a culture where evidence and learning are used to make informed decisions and drive continuous improvement.
This role is subject to a Criminal Record Check. In the event of a successful application, a Basic Criminal Record Check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
No two days are the same at Young Lives vs Cancer. So, summarising your day-to-day isn't easy. Here are some of the main things you'll be doing, but you'll find more details in our Role Details document.
- Leading the development and delivery of Young Lives vs Cancer's impact measurement and evaluation framework.
- Designing and delivering robust evaluations using a range of approaches to understand outcomes, impact and learning.
- Bringing together data, research, lived experience and operational insight to identify trends, opportunities and areas for improvement.
- Translating complex evidence into clear, accessible insights, reports and recommendations for colleagues, leaders, funders and partners.
- Developing approaches that strengthen organisational learning and support evidence-informed decision-making across the charity.
- Working with colleagues and partners to improve data quality, measurement systems, reporting and access to organisational insight.
- Building relationships with external partners, researchers and funders to strengthen evaluation capability and identify new opportunities for collaboration and learning.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Experience leading or delivering impact measurement, evaluation and learning activity within the charity, public or related sectors.
- Experience designing and implementing robust evaluations using a range of methodologies, including mixed methods and theory-based approaches.
- Strong ability to analyse and synthesise qualitative and quantitative evidence, data and lived experience insights to support decision-making.
- Experience developing or applying outcomes frameworks, theories of change or impact measurement frameworks.
- Ability to communicate complex evidence clearly and influence a wide range of stakeholders through reports, presentations and discussions.
- Strong stakeholder management and relationship-building skills, with experience working collaboratively across teams and with external partners.
- A strategic, curious and improvement-focused mindset, with a passion for using evidence to improve outcomes for children and young people.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Rosanna Thomasoo.
#ShowTheSalary #NonGraduatesWelcome
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to announce an opportunity for a highly motivated and compassionate individual with experience in the wellness, addiction recovery and/or mental health sector to join our small but passionate team as a Community Coordinator.
Full-Time (30-37.5hrs available) | Salary Scale £24,784 - £28,734pa| Home-based office equipment supplied| Annual Leave 27 days per year plus Christmas eve rising by 1 day per year up to 31 days max.| Company Pension with Now Pensions | EAP with Health Assured. Permanent contract offered pending successful probation period.
By supporting our amazing volunteer facilitators and our highly valued partnership organisations, you’ll help drive growth of SMART Recovery programmes and meetings across 2 distinct geographical areas making our 4-Point Programmes even more accessible to those wanting to manage any type of addictive behaviour.
North East: The counties of Northumberland, Tyne & Wear, County Durham.
Yorkshire & The Humbers: The counties of North Yorkshire, South Yorkshire, West Yorkshire, East Riding of Yorkshire, North Lincolnshire, North East Lincolnshire.
To thrive in this role, you'll need hands-on experience of facilitating groups or meetings and an understanding of what great facilitation looks like. Whilst already being a qualified SMART Recovery Facilitator and/or having engaged with our meetings as a previous participant is a distinct advantage, we also accept applications from individuals with a general awareness of addiction recovery or our 4-Point Programme. Importantly, you’ll be someone who brings people together, listens deeply, and creates a safe, empowering space for growth and recovery.
Your presentation skills should engage, inspire, and inform with clarity and warmth, whether you’re speaking with a room full of volunteers, delivering training via Zoom, or presenting to our partnership organisations. You’ll be required to help grow our footprint, increase and diversify our partnerships and encourage the uptake of our programme. You will represent UKSR at community events, recovery walks and conferences and get involved in defined projects.
We welcome applications from individuals with lived experience of addiction, whether that’s your own recovery journey or being close to someone else’s. It’s essential for you to bring empathy, authenticity, and a deep respect for others’ experiences to all of your interactions. You’ll need to be self-motivated and highly organised, and able to manage your time, workload, and travel with autonomy. You’ll be someone who uplifts, encourages, and empowers, helping others see what’s possible.
You should have experience in working with volunteers, understanding how to support and develop their skills. Previous delivery of training is essential, and if that experience has been gained in a peer-support or recovery setting, all the better. This role requires emotional intelligence; you’ll be working with people who have faced adversity, and your ability to support them within clear, professional boundaries is critical. Giving and receiving feedback, gathering data and other evidence to inform service development, and exercising reflective practice are all essential attributes.
You’ll also contribute to key projects that move SMART Recovery forward, adding your voice and insight to help shape what comes next. The role therefore requires project mangement skills as you will work on specific projects that develop our publications, training, communications and marketing. If you have a special interest and expertise in certain areas of our business such as social media and campaigns, training, volunteer management or copywriting we can develop this skill and interest as an enhancement to your role. Developing areas of expertise within our Co-ordinator team is something we are keen to do.
As this is a home-based role, you’ll need to be comfortable forming meaningful relationships online, building trust and connection via email, phone, and video calls. We’ll provide the equipment you need, but you’ll bring the energy and adaptability to make remote working feel personal and productive. Regular travel across the defined regions is a vital part of the role, visiting SMART Recovery meetings in the community and within partner organisations, and offering continual support to facilitators, are all essential in helping our network continue to grow with the quality we strive for.
It is essential that you live in the North East area.
Empowering people to self-manage any type of addictive behaviour through evidence-based mutual aid meetings both in the community and within services.
The client requests no contact from agencies or media sales.
Evaluation Manager
£47,150 per annum + benefits
Full-time, fixed term until January 2028
Central London (hybrid working, minimum one day per week in the office)
Education Endowment Foundation
Our client, Education Endowment Foundation is an independent charity dedicated to breaking the link between family income and education achievement. They do this by supporting schools, nurseries and colleges to improve teaching and learning for two-to 19-year-olds through better use of evidence.
Role:
We’re looking for an Evaluation Manager to commission and oversee robust, cost-effective evaluations of promising projects, manage a portfolio of studies, and contribute to the development of methodological best practice at the heart of the EEF’s work. As an Evaluation Manager, you’ll play a pivotal role in commissioning and managing high-quality, cost-effective evaluations of EEF-funded projects. You’ll oversee a portfolio of studies from design to delivery, working closely with external evaluators and programme teams to ensure rigorous, practical evaluations and clear communication of findings. This is a chance to shape influential research, strengthen the evidence base on what works in education, and contribute to the EEF’s wider strategic work.
In this role you will:
- Commission evaluations in priority areas, including critically reviewing evaluation proposals to ensure proposed designs are high quality and cost-effective and that the most suitable external evaluators are appointed
- Manage evaluation projects once an external evaluator is appointed and being the primary point of contact for the evaluator
- Liaise between the evaluator and the delivery team (that is delivering the intervention) to ensure the evaluation project is set up effectively with a high-quality design (working closely with colleagues in EEF’s Programmes team)
- Work closely with the evaluator and delivery team to understand the practical issues involved in delivering evaluations and providing support when problems arise
- Manage evaluation contracts and budgets, and monitoring delivery of evaluation plans
- Conduct technical reviews of protocols, study plans, statistical analysis plans and evaluation reports
- Work closely with EEF’s Programmes and Dissemination and Impact teams to ensure that published reports are of high quality and effectively communicate findings to an audience of practitioners, academics, policymakers and the general public
- Develop and improve evaluation guidance and resources to clarify best practice and build the capacity of evaluators to conduct high quality research.
Candidate:
You'll be able to demonstrate:
- A commitment to the aims of the EEF and a genuine interest in the education sector in England
- An understanding of technical aspects of evaluation methodologies (randomised controlled trials, quasi-experimental designs, choice of outcome measurement, implementation and process evaluations (IPEs), etc.) and an ability to identify high quality evaluation plans and reports
- Experience in delivering or commissioning quantitative evaluation projects in education, health, or another related field
- Strong relationship management skills including managing stakeholder performance and differences in opinion
- Strong communication skills, both written and verbal, and the ability to communicate complex information to a variety of audiences including practitioners, academics, and policymakers
- An organised and methodical approach, with excellent project management skills and the ability to manage multiple projects simultaneously
- The ability to work independently with strong attention to detail and a commitment to fact checking own work, as well as the ability to work closely and collaboratively across teams
- A proactive, flexible, and pragmatic approach to evaluation, with an ability to balance a commitment to rigour with accessibility and impact
- A degree in an education, economics, policy, statistics, data science, sciences, or health-related subject
- A commitment to equality, diversity, and inclusion.
In addition, there are a few desirable skills for this role which could help you to stand out. Great if you already have them, but we don’t expect any candidate to have them all, and will provide training as required for the right candidate:
- Experience in delivering or commissioning quasi-experimental evaluations
- Experience in delivering or commissioning evaluations or research in Further Education (FE) / post-16
- A PhD or Masters with training in quantitative methods and/or mixed methods
- Experience conducting relevant statistical analysis and/or qualitative analysis.
Apply:
Please send (via the "Redirect to recruiter" button below) your CV together with a personal statement addressing the following:
- Please detail your experience of carrying out and/or commissioning evaluations, being specific on the evaluation methods that were used, such as randomised-controlled trials, quasi-experimental evaluations and mixed-methods implementation and process evaluations (IPEs). Please clearly describe the role you played and your related responsibilities in these evaluations. (300 words)
- The Evaluation Manager role requires strong relationship management. Please describe your experience of stakeholder management, providing clear examples that focus on the specific role that you played in managing these stakeholders. (300 words)
Please only include your initials on the personal statement, no full names or contact details. These can be included on your CV. If you applied for this role recently and directly with EEF and were not shortlisted for interview please do not apply again.
Closing date: Tuesday 25 Aug (11.59)
First stage interviews: w/c 1 Sep 2026
Second stage interviews: w/c 7 Sep 2026
As specialist recruiters we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
