Community and events fundraising assistant jobs

Assistant Community Fundraiser

Location: Edinburgh

Salary: £26,807 – £28,324 per annum (pro rata)

Contract Type: Temporary until 31 May 2028; Full-Time – 35 hours per week

Closing Date: 09/06/2026 at 23:59

The Vacancy

We have an exciting opportunity to join our Income Generation and Engagement Team as an Assistant Community Fundraiser!

As an Assistant Community Fundraiser, you will be an integral part of supporting the Community Fundraising team to reach their annual income target. You will oversee the running of the Edinburgh Fundraising Office, including stock management and managing a small team of volunteers. You will help support the team by co-ordinating supporter and volunteer communications and attend fundraising events when required.

About You:

• Experience in an office or customer facing environment.
• Ability to work independently within the role, under your own initiative and cooperatively as part of the Community fundraising team.
• Excellent administration skills with a sound working knowledge of CRM databases, Windows-based software, including Word, Excel and Outlook and Teams.
• Exceptional time management and organisational skills, with experience of managing multiple projects at any given time, prioritising and meeting agreed deadlines.
• Ability to vary communication style (both written and verbal) to reflect the needs of the audience.
• Excellent attention to detail.
• Knowledge and demonstrable experience of adhering to data handling / GDPR laws and codes of conduct.

Why CHAS?

Every week, in Scotland, three children die from an incurable condition, and CHAS provides unwavering care at every step on this hardest of journeys for families facing this devastating reality, in our two hospices, in hospitals and at home.

We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together because no-one should face the death of their child alone. As Assistant Community Fundraiser, you will be instrumental in achieving this vision.

This is a pivotal moment to join CHAS. We’ve just launched More Than A Hospice – a £20 million appeal to change how Scotland cares for children who will die young, and for the families who love them. 

As part of working with CHAS, you will:

• Be able to work flexibly.
• Have access to a range of development opportunities.
• Be encouraged to challenge yourself.
• Have the opportunity to learn from a supportive and high performing team.

The benefits package for working with CHAS include:

• Generous annual leave.
• Membership of the Local Government Pension Scheme.
• Access to wellness support.
• Access to discounts, including the Blue Light Card.
• HSF Health Care Plan.

This role will be based in our Head Office in Edinburgh, with some travel to other CHAS sites required for meetings and for picking up / dropping off materials with supporters.

How to Apply

If this sounds like the opportunity for you, we’d love to hear from you! Click apply and you will be redirected to our careers page to complete your application.

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

The role

We’re seeking an Events Assistant to join our fantastic Events team!

This role will be responsible for supporting the Events team by delivering a range of administrative tasks related the smooth running of our events programme, including delivering marketing and stewardship plans, and supporting with supporter journeys that maximise engagement, increase registrations and improve retention. 

You will gain experience in:

• Supporting the execution of some of the biggest challenge events in the UK, such as Brighton Marathon, as well as large virtual challenges.
• Delivering insight led and multi-channel supporter journeys.
• Working collaboratively with other high performing teams within Pancreatic Cancer UK, such as: Marketing and Communication, Supporter Care and Data.
• Build relationships and work with our supporters, agencies, and suppliers.

About You 

We’re looking for someone who will always put our supporters first and be able to show empathy and our values. It is desirable that you have experience in a customer service facing role and willing to expand your understanding and experience of charity sector.

You’ll have:

• Excellent organisational and good attention to detail skills.
• Good written and verbal communication and interpersonal skills 
• Good collaboration skills and is a good team player.
• Able to build a good rapport with supporters and colleagues alike.

If this sounds like you – we’d love to hear from you!

About working for us  

This is a fast-paced organisation that is committed to making a difference.  

Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us   

We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease. 

Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more. 

We bring more break throughs through research, more change through campaigning and more support through our expert nurses. 

We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten. 

Because people with pancreatic cancer need more than hope. 

Underpinning this vision are our three values:  

• Courage
• Compassion
• Community

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.  

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.  

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards. 

Hybrid-working:  

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.   

How to apply  

• You can download the Job Description and Person Specification on our website's advert for full details of the role.
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that interviews will be held at our office near London Bridge on Wednesday 10 June 2026.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

You’ll carry out key administrative tasks, growing the support and development function of the Charity. This is an exciting opportunity to help Cambridge City Foodbank realise its vision of ending the need for foodbanks, through an ambitious strategy operating through networks of affordable food clubs, foodbank welcome centres, holistic support projects, and campaigning to change current systems which contribute to food insecurity.

Your tasks will include stewardship communications with individual donors and creating assets for community supporters to generate food and financial resources. You will assist the securing of income from grant giving trusts and foundations, and will undertake key executive assistant duties on behalf of the Development Director and CEO.

Main Duties:

● Develop strong individual donor relations through regular stewardship communications and powerful fundraising appeals, alongside establishing the associated data and systems;

● Create community development assets, which enables community groups to engage with and provide resources for the Charity, such as for charitable fundraising / food donation events.

● Together with the Development Director and CEO, secure income from, and maintain relations with grant giving trusts and foundations.

● Together with the Development Director and CEO, develop a team of volunteers who can support the work of the Charity’s development function.

● Support the Development Director and CEO, in their communication with supporters and corporate partners, to build good relations, gain and maintain corporate partner support.

● Liaise with colleagues across the Trussell Trust network; sharing best practice and participating in learning opportunities, to further the work of Cambridge City Foodbank.

● Other administrative activities may be requested from time to time by the CEO and Development Director, consistent with the needs of the Charity and role of Executive Assistant.

Personal Specification:

Technical skills and minimum knowledge:

● Strong administrative experience, highly organised, and able to effectively juggle multiple administrative tasks at the same time!

● Competent in the use of Zoom/Teams and MS Office software. Training will be provided to upskill in the use of Canva, Mailchimp, donor databases and social media (such as LinkedIn and Instagram).

● Excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling donor updates, applications and appeals.

NB. Experience of charitable fundraising is not essential when demonstrating the strong transferable skills above. Training will be provided.

Behaviours and competencies:

● Friendly, trustworthy and able to maintain confidentiality.

● Able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.

Our Vision, Ethos & Values:

Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.

We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.

As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.

In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.

This is an exciting opportunity to take on a strategic, outward-facing role where you will build partnerships, develop new opportunities to expand our reach and impact.​​

�� What you’ll be doing

• Leading the expansion of F4YP services into new geographical areas

• Building strong relationships with schools, local authorities, and partners

• Creating referral pathways to increase access for children and families

• Identifying opportunities and supporting funding bids and proposals

• Strengthening local systems to better support young people’s wellbeing

• Raising the profile of F4YP across new communities and networks

�� What we’re looking for

• Experience in partnership building, outreach, or service development

• Strong communication and relationship-building skills

• Experience contributing to funding applications or commissioned work

• Ability to think strategically while delivering results

• A proactive, confident individual who thrives in a growing environment​

�� Bedford / Hybrid (Beds, Herts, Cambs) | ⏰ Full-time | �� 3-year fixed term | Working pattern: 9-day fortnight (one day off every two weeks

We are looking for a person with a personal commitment to the mission of the Trust and capacity to undertake the administrative duties for the Rights and Justice programme. They will bring experience of working in/with voluntary organisations and knowledge of issues relevant to JRCT’s Rights and Justice programme, in particular racial justice and migrant justice.

We seek a thoughtful, strongly motivated, accountable, energetic, and congenial individual with excellent organisational and communication skills. The work is highly detail-oriented and requires the ability to use initiative and anticipate outcomes, multi-task and work flexibly.

Senior Partnerships Officer – Scotland and Northern Ireland

Contract type: Permanent, Full time, 35 Hours per week

Location: Scotland and Northern Ireland
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (Scottish Water office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £41,325 per year with excellent benefits.

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Water Industry Partnerships Team develops and supports WaterAid’s relationships with water companies and the wider water industry in the UK.  We inspire and manage volunteers, steering the development of high-income corporate events, and build opportunities for water company employees and customers to connect with our work.  

About the role

As our Senior Water Industry Partnerships Officer, you will develop and implement the partner strategy for Northern Ireland Water and manage the Scottish Water partnership on a day-to-day basis.

In this role, you will:

• Manage existing Water Company partners within Scotland (at committee level) and Northern Ireland (at a strategic and committee level)
• Lead on the setup and delivery of all mass participation events across water industry partners in the UK
• Lead on event management of high-value events with Water Company partner organisations
• Support the Senior Partnerships Manager to steer, provide coaching and support work plans for the WIP Team Assistant
• Lead on systems / fundraising / events compliance processes across the UK team to ensure that all partner activity is compliant with fundraising, gambling and data protection laws to protect the reputation of the partners and WaterAid.
• Own account and partnership development plans, delivering on commitments and personalised stewardship to hit KPIs
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience in, and understanding of, fundraising compliance
• Experience in organising mass participation events
• Proven ability to manage a busy workload and deliver across multiple projects/teams
• Confident external engagement: written, verbal, presentation, and face-to-face.

Although not essential, we’d prefer you to have:

• Experience working or volunteering in the voluntary sector
• Familiarity with the UK water industry
• Experience managing high-value events

Closing date: Applications close 12:00 PM UK time on 05 June 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply early.

How to apply: Click Apply to upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

L’Arche Internship Programme Lead

ABOUT THE ROLE

Hours of work: 30 hours per week (0.8 FTE)

Salary: £31,507.88 plus London weighting if based in London per annum (Banding E1). Pro-rata £25,205.30

Place of work: London or within commuting distance to one of L’Arche’s Communities. The role also involves regular travel to L’Arche Communities UK-wide and national meetings; overnight stays required for retreats

Contract type: Permanent. Part-time

Closing date: Wednesday, 3rd of June at 23:59

Note: This position does not offer sponsorship and is best suited for a candidate already located in the UK.

Lead a transformative live-in internship programme that inspires personal growth through meaningful relationships, shared community life, and reflective spiritual practice. 

We are looking for a passionate and compassionate Internship Programme Lead to shape and support the L'Arche Internship Programme, creating a great experience where reflective practice and belonging are at the heart of everyday life.

Main purpose of the role

The Internship Programme Lead is responsible for managing, delivering and continuously improving the L’Arche Internship Programme. 

Working with the Deputy Facilitator and local community leads, you will support recruitment and marketing, facilitate online sessions and two annual residential retreats, and ensure interns have a meaningful and impactful experience across L’Arche communities.

The role includes around one day per week focused on formation activities (retreats, online sessions and events).

ESSENTIAL CRITERIA:

• • Committed to living out L’Arche values authentically, with significant recent lived experience of L’Arche. 
  • Proven experience in group and individual support and facilitation, and mentoring (ideally within L’Arche or a similar setting). 
  • Strong verbal and written communication skills, with the ability to engage and inspire a diverse range of individuals. 
  • Excellent planning and organisational skills, with the ability to manage multiple priorities effectively. 
  • Confidently models creating spaces for giving and receiving clear, meaningful and evidence-based feedback. 
  • Able to empathise and provide support, work with group dynamics, manage boundaries, and demonstrate self-awareness and reflexivity. 
  • Demonstrable commitment to personal growth and reflective practice, particularly in spirituality and reflection; committed to ongoing development and learning. 
  • Promotes inclusion and belonging, creating cultures where people flourish. 
  • Willingness and ability to travel frequently to communities and residential retreats (including occasional overnight stays). 
  • Understanding of budget management and ability to support a financially sustainable programme.

Additional details about L'Arche can be found - here. 

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions from our online application form. 

Closing date for applications is: Wednesday, 3rd of June at 23:59

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

JOB TITLE: Retail Manager

LOCATION: Alderley Edge

DATE WRITTEN: May 2026

ACCOUNTABLE TO: Retail Area Manager

PRIMARY PURPOSE:

To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets. 

To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement.

To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data.

Main Duties:

1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets:

§  Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you.

§  To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly.

§  Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives.

§  Support, train, and coordinate the work of volunteers in the shop as required.

§  Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety.

§  Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely.

§  Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information.

§  Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities.

§  To plan and prioritise special promotions, seasonal adjustments, and sale events.

§  Ensuring professional signage throughout the shop; to be clear and on brand.

§  Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice

2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition.

3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager.

4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice.

5. To develop and manage “designated volunteers” through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary.

6. Implement the highest standards of customer care and service.

7. To maximise income by participating in fundraising and trading opportunities.

8. To take responsibility for the shop to implement shop procedures, as follows: -

§  To act as a key holder at an assigned location

§  To prepare the shop for opening by the correct time

§  To close the shop at the correct time and ensuring the shop is secure before leaving

§  To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures

§  To sort, prepare and price stock to in line with charity retail processes.

§  To present stock in the sales area to the agreed standard

§  To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers

§  To reconcile the cash register, banking and to work to Age UK Cheshire’s financial policies and procedures

§  To complete paperwork as necessary, to include use of information technology on computerised systems

§  To carry out Age UK Cheshire’s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy.

9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns.

10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required.

11. To be a role model for Age UK’s mission statement and values and to understand how the role of a Retail Manager complements this.

12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post.

AGE UK CHESHIRE

RETAIL MANAGER - PERSON SPECIFICATION

Essential Criteria:

- strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness.

- ability to understand and interpret financial information in order to manage shop performance outcomes.

- good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment.

- the ability to recognise stock potential in order to generate income and the importance of attractive presentation.

- supervisory experience with the ability to motivate, inspire and lead a team.

- IT literate

- ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours).

Desirable Criteria:

- basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations.

- proven retail experience

- experience of working with volunteers.

- general understanding/empathy with the aims of the organisation.

Processing stock deliveries will regularly involve carrying and moving heavy stock.  You will also be on your feet for long periods of time.  On occasions you may be required to work on your own within the shop.

AGE UK CHESHIRE

RETAIL MANAGER - ADDITIONAL INFORMATION

The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services.

All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations.  Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices. 

The shop staffing structure is supported by volunteer helpers.  They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop. 

The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted.

Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period.  The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of “designated volunteers” who can take responsibility for the shop, during some periods of staff absence. 

Location: Shop Base – Alderley Edge. You may be required to cover other shops on an ad hoc basis.

Hours: 36.25 hours per week, worked over 5 days Monday to Sunday.  Hours are required to be flexible to ensure that the shop is staffed appropriately.  There may be a requirement to travel between shops.  In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays.

Salary:  £25452.03 per annum (£13.50 per hour).  Overtime payments can be paid for exceptional circumstances where additional days have been worked.

Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees.

Leave: 25 days’ leave per annum (plus Bank Holidays) rising after 5 years’ continuous service by one day per year (pro rata) to a maximum of 30 days’ leave after 10 years.

Contract: All new staff are subject to a three-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.

Health Care: All staff will automatically join the Age UK Cheshire’s Health Care Cash Plan and will be entitled to receive healthcare benefits.

Criminal Disclosure:  Basic DBS Check applicable for this post.

Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for Age UK Cheshire because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.

Registered charity no. 1091608