Community cafe manager jobs
We’re recruiting for a Development Manager!
The Mill is a small scale multi-art form venue with big ambitions. Situated in the North Oxfordshire market town of Banbury, it is the focus of cultural life as the only public arts and performance venue in the Cherwell District.
Our 237-seat theatre plays host to high quality professional theatre, dance, comedy and music productions, whilst supporting opportunities for local community arts organisations to work and perform in a professional space. Our studio facilities offer a packed creative learning and participation programme focusing on both the visual and performing arts, covering everything from jewellery making to yoga, watercolour painting to creative writing and much more in between. In addition our café/bar and gallery area offers opportunities for local artists to exhibit and sell their work. Increasingly we are working outside of our building and in partnership with a wide range of artists and organisations both in Banbury and Bicester to ensure that all in our communities can experience the evidential health and wellbeing benefits of seeing and taking part in professionally led creative and cultural activities.
Following a successful application to join Arts Council England’s National Portfolio, The Mill has been a NPO since April 2023. The successful candidate will join the organisation at an exciting time in our development, and will play a key role in enabling us to secure the funding required to fulfil our future vision:
With your support we will be a truly exemplar, vibrant, indispensable Arts Centre of which Banbury is rightly proud;
Relevant to all our communities through a diverse programme which celebrates both taking part in and seeing first class arts and entertainment experiences made possible by the capital development of fit for future facilities that match our ambition.
The Development Manager will lead on delivery of The Mill Arts Centre’s fundraising strategy, with a particular focus on establishing new income streams through relationship-based fundraising including through the prospecting and stewardship of high-net worth individuals, companies and legacies.
You will develop and implement strategies to recruit and cultivate new supporters and oversee the stewardship of current relationships with care, with a focus on building new income streams from mid and major gifts.
Post: Development Manager
Reporting to: Chief Executive
Contract: Permanent, 0.5FTE (20 hours per week – schedule to be discussed)
Salary: £35,548.80 FTE (£17,774.40)
Holidays: 22 days per year FTE (11 days pro rata at 0.5FTE) plus public holidays
Place of work: The Mill Arts Centre plus occasional offsite meetings and events
Registered Charity
11 - 20
As the only dedicated arts provision in the area, our vision is to inspire creativity and enrich the lives of our communities.
The client requests no contact from agencies or media sales.
Thank you!
Hours: 24 – 40 hours (3-5 days) per week
Salary: £30,000 - £35,000 Pro-Rata Per Annum
Closing: 9th May 2025
Who we are
Wilmslow Youth is a charity serving young people and families in our local town through a variety of community initiatives and therapeutic services. We first opened our doors in 2016, and now, through our drop-in youth café, counselling services, workshops and support groups, we work with hundreds of young people and their families each year.
We work in close, collaborative, partnership with others in our area, including local churches, schools, NHS services, charities and community groups, and our mission is to build a vibrant community to which young people can belong and can effortlessly tap into timely and free support.
Who we’re looking for
We are looking for a dynamic, committed and innovative person who brings visionary leadership, creativity, energy and strong youth engagement skills to supporting young people’s development.
The post holder will develop and deliver a varied programme of activities and groups that help facilitate friendships, build community and offer positive life experiences. The role primarily involves overseeing and developing our youth café, including overseeing the fantastic volunteer workforce who support it. It also involves leading our community drop-in sessions for young people who are disengaged from school due to mental ill-health.
Secondarily, the successful applicant will support our wider work, such as our primary school transition project, which delivers small group and class work to over 300 year 6 students to aid their transition to secondary school. The successful applicant may also deliver some informal one-to-one mentoring support to students in the local high school.
We’re looking for a visionary, relationship-oriented person, who is drawn to people, empathic and authentic in their relationships. These qualities reflect who we are as an organisation: real, relational and responsive to our community.
It’s so important to us to find the right person for this role, so we’re open to offering it on a full or part-time basis, from 3 days up to 5 days per week. The role will require a minimum of working Wednesday, Thursday and Friday as standard, plus Friday evenings during school term time.
For more information on Wilmslow Youth and this role, such as key responsibilities, requirements and skills, please view the attached job description and application pack.
Why Join Us?
A supportive and friendly team who work together to provide the best possible care and support to young people in our area.
A chance to make a meaningful and significant difference in the lives of our young people and their families.
A welcoming, vibrant, and well-resourced environment.
Competitive salary and benefits package.
How to Apply:
If you are an enthusiastic, visionary leader with a passion for young people, we would love to hear from you.
Please click on apply and submit your CV and cover letter.
The closing date for applications is 9th May 2025.
Please note: Wilmslow Youth is committed to safer recruitment. Satisfactory references, evidence of a current and correct right to work in the UK and an enhanced DBS disclosure are all required before the successful applicant can take up the post.
Wilmslow Youth is a charity serving young people and families in our local town through a variety of community initiatives and therapeutic services. We first opened our doors in 2016, and now, through our drop-in youth café, counselling services, workshops and support groups, we work with hundreds of young people and their families each year.
We work in close, collaborative, partnership with others in our area, including local churches, schools, NHS services, charities and community groups, and our mission is to build a vibrant community to which young people can belong and can effortlessly tap into timely and free support.
REF-221059
Thank you!
Job Title: Health and Wellbeing Senior Project Coordinator - Mental Health (Fixed Term)
Department: Health and Wellbeing
Reports to: Senior Manager for Health and Wellbeing
Salary: £26,000-£30,000 (Dependent on Experience)
Contract: Fixed term (12 months)
Closing Date: 19th May 2025
About Us:
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.
The Role:
We are passionate about using sport as a hook to engage communities and inspire them to be more active and socially connected.
We are looking for an ambitious, personable and experienced Senior Project Coordinator who can work with a proactive approach to coordinate and deliver impactful programmes that improve health outcomes, with a specific focus on mental health.
The Health and Wellbeing Senior Project Coordinator will oversee a portfolio of high quality, accessible community-based programmes including Active Minds and Being Mee, working with specific target groups including children of primary and secondary school age. They will also support with the Food, Sports and Men’s health project, designed to explore the connections between food, body image and eating challenges with a focus on men’s experiences.
In addition, we are opening a Clubhouse Café in Gunnersbury Park in Summer 2025 and the successful candidate will work on innovative social impact programmes linked to the Clubhouse Café. This is an exciting opportunity to join an ambitious, forward-thinking department and play a pivotal role in improving health outcomes through new and existing projects.
The ideal candidate will be self-motivated and enjoy working with autonomy. They will also be confident working in a fast-paced environment and will have efficient time management skills. Innovative approaches to session design and promotion of activities to varying target audiences will be important as well as building networks and inspiring engagement.
Capacity to work some unsociable hours including evenings and weekends is necessary.
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position
Thank you!
Do you have the passion and vision to lead community-driven climate action that improves lives and transforms local environments? Libraries Unlimited is seeking a motivated and dynamic Climate Action Development Manager to lead the delivery of our Together for Tomorrow initiative – an ambitious five-year project funded by The National Lottery Community Fund.
Together for Tomorrow aims to empower communities across Devon to take meaningful, sustainable action to address climate change while improving wellbeing and social cohesion. From repair cafes and community fridges to sustainable gardening and outreach to under-represented groups, this project puts people and place at the heart of climate resilience.
As our Climate Action Development Manager, you will:
- Lead the delivery of this transformative project, ensuring its vision, objectives, and community values are at the forefront.
- Coordinate a dynamic network of partners including local climate groups, councils, and national organisations, embedding collaboration across all activities.
- Manage and support a delivery team including area outreach officers and community enablers, ensuring strong, inclusive engagement in every community.
- Champion inclusive climate action, reaching those most affected by climate change including low-income households, rural communities, and young people.
- Track and evaluate impact, working closely with Resource Futures and other partners to monitor social, environmental, and economic outcomes.
- Promote learning and legacy, sharing insights, outcomes, and scalable models through networks, libraries, and community events.
Climate Action Development Manager (Job ref: CLI001)
Salary: £30,411.44 (£37,507.44 FTE)
Hours: 30hrs per week
Working Pattern: TBC with successful candidate. Core hours 09:00 – 17:00
Location: Hybrid working – Homeworking and Exeter Library
Closing date: 9am, Monday 12th May 2025
Interview date: To be confirmed
This is a permanent position, supported by National Lottery funding for an initial 5 year period. We are committed to the long-term vision for this post, recognising that libraries play an important role in empowering communities to take steps in climate action, and are committed to exploring further funding to ensure the long-term sustainability of the project.
** To read the full job description and submit your application, please visit the Jobs Page on the Libraries Unlimited website**
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Sussex Emmaus is a charity dedicated to supporting individuals who have experienced social exclusion or homelessness. We provide accommodation for up to 58 people, offering a home, tailored support, and the opportunity to gain skills and work opportunities through social enterprises run by the charity.
We are now recruiting a Catering Assistant Supervisor to assist the Catering Manager in the efficient and effective running of the Cafe@Emmaus and Community Kitchen. You will be joining a friendly and enthusiastic team who are passionate about what they do.
This is a hands-on role where your ability to lead by example will motivate our team of resident Companions and volunteers to provide exemplary customer service and ensure Food Safety Practices are adhered to. You will be responsible for leading, supervising, and working alongside Companions assigned to the Café and Community Kitchen during operating hours. Any conduct-related matters will be addressed by the Business Manager.
For a complete job description and person specification, please download the job pack!
Duties & responsibilities
People
- To work alongside and train Companions to increase their skill base and confidence
- To organise the deployment of tasks to individuals and team members
- To train, supervise, motivate, and inspire volunteers and Companions
- To have responsibility for conflict resolution
- To ensure that all activities under supervision are engaging, enabling, empowering, and holding team members accountable
- To lead the Companions and volunteers in ensuring all stock is taken care of and not damaged and stored and merchandised appropriately
- To support the learning and skills development of Companions and volunteers
- To supervise the performance of individual team members ensuring their skills are developed to their maximum and ensuring correct procedures are followed
Café/ Community Kitchen Operation
- To ensure effective and efficient day-to-day operations of the Café and Community Kitchen
- To ensure day-to-day smooth and productive processes are being implemented to excellent standards for quality, culture, and legislative compliance
- To ensure premises Health & Safety checks and actions are complete within the identified time, and to identify new checks or actions to schedule to comply with Health & Safety requirements
- To ensure that cover for the safe operation of the Café and Community Kitchen is always sufficient
- To ensure that Food Hygiene processes are followed by all
Stock Management
- To assist the Catering Manager with daily ordering
- To assist the Catering Manager with stock take
- To ensure all goods are rotated and waste recorded accordingly
To apply, please download the job pack and upload your CV and a supporting statement showing how you meet the person specification. The deadline is 9th May. Please note we can only accept applications from people who currently hold the right to work in the UK and are unable to sponsor work visas.
To apply, please download the job pack and read it thoroughly, and upload:
- your CV
- a supporting statement showing how you meet the person specification
The client requests no contact from agencies or media sales.
Thank you!
Do you have experience of delivering, producing or project managing theatre productions, music concerts, arts events and festivals? Have you previously supported students or young people in a performance-related environment?
We are looking for an Arts Production Coordinator, who will support the artsUCL Producer to expand student-led performance at the Bloomsbury Theatre and Studio, deliver the new artsUCL Fringe Festival, and foster a performance culture rooted in equality of opportunity, professional practice and inclusivity. They will work closely with student leaders to support all aspects of student-led performances, enable effective collaboration between a number of stakeholders and play a key role in the delivery of our flagship arts events and festivals.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Registered Charity
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Health and Wellbeing Senior Project Coordinator - Physical Health (Fixed Term)
Department: Health and Wellbeing
Reports to: Senior Manager for Health and Wellbeing
Salary: £26,000-£30,000 (Dependent on Experience)
Contract: Fixed term (12 months)
Closing Date: 19th May 2025
About Us:
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.
The Role:
We are passionate about using sport as a hook to engage communities and inspire them to be more active and socially connected.
We are looking for an ambitious, personable and experienced Senior Project Coordinator who can work with a proactive approach to coordinate and deliver impactful programmes that improve health outcomes, with a specific focus on physical health.
The Health and Wellbeing Senior Project Coordinator will oversee a portfolio of high quality, accessible community-based programmes including On Your Side and Brentford Welcomes, working with specific target groups including refugees and people seeking asylum, mental health service users and adults aged 55+. They will also support the Bee a Hero project, designed to raise awareness of the need for more blood donors, with a particular focus on people of Black Heritage.
In addition, we are opening a Clubhouse Café in Gunnersbury Park in Summer 2025 and the successful candidate will work on innovative social impact programmes linked to the Clubhouse Café. This is an exciting opportunity to join an ambitious, forward-thinking department and play a pivotal role in improving health outcomes through new and existing projects.
The ideal candidate will be self-motivated and enjoy working with autonomy. They will also be confident working in a fast-paced environment and will have efficient time management skills. Innovative approaches to session design and promotion of activities to varying target audiences will be important as well as building networks and inspiring engagement.
Capacity to work some unsociable hours including evenings and weekends is necessary.
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position
Thank you!
Role Purpose
This is an exceptional opportunity to join the Royal Hospital Chelsea as Assistant Director of Audience Engagement on a fixed term contract to cover maternity leave. A core focus of the role is to develop the Royal Hospital Chelsea into a national heritage destination while ensuring our community of veterans remains at the heart of everything we do.
During this fixed term contract, you will be responsible for delivering our public engagement strategy, and drive visits to, and engagement with, the Royal Hospital Chelsea’s heritage, supporting sustained and manageable footfall and increased income through public programmes, secondary spend and commercial visitor opportunities.
You will oversee the successful delivery and operation of the new Visitor Centre within the recently restored Soane Stable Yard, ensuring the visitor experience both onsite and digital is inspiring, inclusive, and impactful. You will also lead our contribution to the Chelsea Heritage Quarter, including co-delivering the annual Chelsea History Festival, working alongside key partners: the National Army Museum and Chelsea Physic Garden.
This role carries senior leadership responsibility, including line management of a talented team covering public programmes, community engagement, visitor experience, and retail. You are also responsible for managing RHC’s relationship with a café concession. You will work closely with colleagues across the Royal Hospital Chelsea and externally to grow our public reach and income potential, positioning the Royal Hospital Chelsea prominently within London’s cultural landscape and the wider heritage sector.
About You
We are looking for an inspiring, strategic leader with a proven track record in the heritage, museums, or visitor attraction sector. You will bring significant experience in audience engagement or similar roles, including at least five in a senior leadership or management capacity. You will be adept at developing and delivering public-facing programmes, and leading a high-performing, multidisciplinary team.
The successful candidate will be a creative thinker with excellent communication skills, a strong grasp of commercial opportunities, and the ability to develop inclusive strategies that attract core, target, and hard-to-reach audiences.
About Us.
The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692 provides both sheltered accommodation and full nursing care for up to 300 retired British Army veterans.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews, we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
Registered Charity
101 - 500
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home
The client requests no contact from agencies or media sales.
Thank you!
Role: Salesforce Administrator
Salary Band: £28,000 - £44,675 (starting salary expected to be £33-£35k) pro rata
Contract: Permanent
Hours: Part Time (24 hours pw)
Location: Woodstock, Oxfordshire
Plunkett UK is a national charity supporting people in rural areas to set up and run successful businesses in community ownership. We do this to achieve our UK-wide vision for resilient, thriving and inclusive rural communities.
Community-owned businesses are owned and controlled by community members, who each have an equal and democratic say in how the business is run. They can be any type of business ranging from village shops, pubs and cafes, through to woodlands, fisheries and farms.
This is an exciting opportunity to join the Plunkett team and be responsible for the day-to-day configuration, support, maintenance and improvement of our Salesforce instance; Salesforce Certified Administrator or higher preferred. In this role you will:
- Translate processes into technical solutions.
- Plan for upgrades, seasonal releases and long-term projects
- Manage Salesforce integrations – (FormAssembly, Mailchimp and Zapier)
If you are interested in joining Plunkett UK, and growing the network of community-owned businesses UK-wide then we look forward to hearing from you.
Closing date for applications: 9am Tuesday 6 May 2025
Interview date: Interviews will be held at our offices in Woodstock during w/c 12 May 2025 or via video conference.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.
Registered Charity: 313743
No agencies please.
Thank you!
We’re looking for a Head of Volunteering Development to lead and inspire new approaches to social action in Somerset.
We are seeking someone who is passionate about volunteering and the huge benefits it can bring for individuals and community organisations. You will explore new and innovative ways of working that help ensure volunteering is accessible to all, well supported, and provides a positive experience for everyone. In addition, you will build strong partnerships across the voluntary, community, faith and social enterprise (VCFSE) sector to help bring this vision to life.
Key responsibilities include:
- Engaging with partners, stakeholders and the wider VCFSE sector and build strong relationships to develop and implement a Somerset Vision for Volunteering
- Working with partners across the health system to deliver the Volunteer for Health programme, an initiative that seeks to develop volunteering infrastructure to support health and wellbeing outcomes
- Identifying and developing training support Volunteer Coordinators and Managers so volunteers feel supported
- Working with grassroots community groups to co-produce ways to enable place-based volunteer engagement
- Developing and implement innovative ways to engage new and returning volunteers and address barriers that exist
- Developing and growing our Volunteer Coordinators Forum; a network that allows shared learning, networking and best practice
- Working with the wider Spark Somerset team to develop our digital volunteering platform, Spark a Change, that matches residents of Somerset to a range of volunteering opportunities
- Collect and use a range of quantitative and qualitative data to demonstrate impact and champion the value of volunteering
You’ll bring experience in developing and delivering volunteer opportunities, a strong understanding of the local and national volunteering landscape, excellent communication and partnership-building skills, and the ability to work creatively and independently in a fast-paced environment.
In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.
This is a full time role, although we welcome applicants seeking part time or flexible working. The annual salary is £36-£38k (full time equivalent and dependent upon experience).
For further information about the position and who we’re looking for, or to apply, please visit our website.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home, Victim Support Office in London.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Islington (plus any information about travel, hybrid working, flexible)
As an Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We have an exciting opportunity for a specialist Domestic Abuse focused Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
- Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Ensure that support plans are developed with clients where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service.
- Provide accurate and timely performance information for internal and external use.
- Work with the client and other statutory and voluntary agencies to address the identified needs.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that all clients are of aware of their rights under the Victim's Code of Practice and the Witness Charter.
- To work alongside a team of staff (and volunteers where applicable) to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, utilising national and local resources to deliver individual, bespoke services with respect, dignity and sensitivity.
- Comply and keep up to date with data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
- Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.
You will need:
- To demonstrate a good understanding and use of the English language both verbally and in writing Strong written and verbal communication skills.
- The ability to undertake impact and risks assessments and identify appropriate support
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults.
- The ability to manage a demanding workload and to meet a range of conflicting deadlines.
- The ability to identify, develop and maintain partnerships with all relevant external organisations.
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements.
- Able to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We have an exciting opportunity for a Senior Independent Domestic Violence Advisor (IDVA) to join the Bristol IDVA Service supporting male victims, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you...
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is hybrid between Bridewell Police Station and home (and therefore requires an appropriately confidential home space in which to work), with travel around the locality to meet with service users.
As a Senior IDVA you will:
- Identify and assess the risks and needs of male domestic abuse victims. Assist them in accessing services to keep them and their family safe, and develop individual safety plans to meet client's needs.
- Support the empowerment of clients, assisting them in recognising the features and dynamics of domestic abuse.
- Participate fully in the MARAC framework: refer clients to, attend and participate in meetings by being the voice of the client and follow up actions agreed, keeping the client's safety at the forefront.
- Take a lead in setting an example of good working practices and offer mentoring to colleagues. Be the initial contact for colleagues to provide advice and guidance on their casework.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
- Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service. Monitor and oversee quality of service provision provided by the team, and identify learning and development opportunities. Support performance auditing, interpret data for commissioners and report on this.
- Maintain accurate and confidential case management records and contribute to monitoring the service.
You will need:
- A SafeLives (or equivalent) IDVA qualification.
- Evidence of management capability.
- An ability to work independently and as part of a team, sharing, coaching and influencing others.
- An understanding of the principles of risk assessment, safety planning and risk management.
- Experience of working within a multi-agency and legislative framework.
- Experience of managing a complex caseload, and be able to prioritise work and deal with competing demands.
- The ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and undertake performance monitoring.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.As part of our commitment to the Race at Work Charter we particularly welcome applicants fromBlack, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close thisvacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We have an exciting opportunity for a Hate Crime Crime Caseworker to join the Team in Shoreham, working full time 15 hours a week, Thursday and Friday 9-5pm - with the expectation that there will be a requirement to work across the contract to assist other teams.
Do you want to make a difference every day? Do you want to contribute to changes & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leav
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About the role:
The position is based at our Shoreham Office working 15 hours per week - Thursday and Friday 9am to 5pm - Hybrid working meaning 1 day office based and 1 day home based.
As a Caseworker you will be:
- Supporting victims of crime by providing information along with practical & emotional help
- Completing needs and risk assessments with victims
- Case management and updating databases in line with GDPR & safeguarding regulations
- Develop and maintain effective working relationships and collaborative working with local partnerships, other agencies and participating in community events.
You will need:
- To be able to work without direct supervision, prioritising work to meet competing demands
- Good communication skills, able to show empathy & deal with difficult situations
- To demonstrate good IT skills, able to use Microsoft Office & internal systems
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
The Finance Assistant will play a key role in supporting KCLSU's finance operations, maintaining strong financial controls, and ensuring accurate financial reporting across the organisation.
Main Tasks
- Process and reconcile purchase invoices, sales invoices, and supplier payments, maintaining accurate ledgers.
- Reconcile daily income from multiple systems to banking records and update the finance system accordingly.
- Support month-end processes, including bank reconciliations, journal postings, and assisting with management accounts.
- Assist with reconciling Balance Sheet accounts, investigating and resolving discrepancies.
- Generate financial reports and data extracts from the finance system to support financial reporting.
- Support the maintenance of internal financial controls and ensure compliance with relevant financial procedures and regulations.
- Respond professionally to financial queries from staff, students, and suppliers, providing accurate and timely information.
- Other finance-related ad hoc tasks
General Responsibilities
• Support the efficient operation of the Finance Department, ensuring organisation and professionalism. Provide cover for colleagues where necessary, contributing to a cohesive team environment.
• Develop a strong understanding of Finance Business Partnering, providing financial advice and insights to internal budget holders, aiding informed decision-making and improved financial performance.
• Lead or contribute to projects supporting the implementation of KCLSU’s Finance Strategy, driving process improvements and strategic initiatives.
• Maintain compliance with KCLSU’s financial regulations, ensuring the integrity and accuracy of financial operations.
• Deliver excellent customer service to both internal and external stakeholders, addressing finance-related queries and providing accurate, timely information.
• Contribute to the development and continuous improvement of financial systems, ensuring sound financial controls and best practices are in place.
• Represent KCLSU professionally, supporting its objectives and upholding its positive reputation.
• Adapt flexibly to evolving responsibilities, assisting with tasks that support the wider needs of the organisation.
• Collaborate across departments, adopting a team-oriented approach to support the overall functioning of KCLSU.
Other Responsibilities
• Assist in the delivery of finance systems and procedures training for over 400 student groups, ensuring they have the necessary tools and knowledge to manage their finances effectively.
Working Hours
• The role requires 35 hours per week. On occasion, working hours may exceed this, including evening or weekend work to meet deadlines. These additional hours are included in the role's grading and contract.
Additional Information
• This job description is accurate as of 28th April 2025 and outlines the core responsibilities of the role. It is intended to assist both the post holder and KCLSU in understanding the position’s primary duties.
• The description is not exhaustive, and duties may evolve over time. The post holder may be required to work at various King’s College London sites.
• KCLSU operates a hybrid working policy, requiring employees to work in the office at least once a week and five days per month.
• KCLSU reserves the right to vary the duties and responsibilities after consultation with the post holder.
• Please note that the starting salary for this role is £31,041 with annual increases.
Candidate Specification
Qualifications
• A finance-related qualification (such as part-qualified Chartered Accountant or equivalent) is highly desirable, with at least two years of relevant finance experience, ideally within a student union or higher education environment, though other sectors will be considered.
• Alternatively, candidates with strong hands-on financial experience in a similar setting, or who are working towards a finance qualification, are also encouraged to apply.
Experience
• Proven, hands-on experience working with integrated accounting systems.
• Demonstrable experience managing all aspects of financial operations, including accounts payable, receivable, reconciliation, and financial reporting.
• Experience in finance business partnering or providing financial advice and support to non-finance staff is highly desirable.
• Experience in presenting financial information clearly and effectively to senior management is desirable.
• Any experience in treasurer or fund investment management is an additional advantage but not essential.
Knowledge
• Solid understanding of accounting concepts, financial reporting, and VAT regulations, ensuring compliance and accurate financial operations.
• A working knowledge of data protection requirements, particularly in the context of a membership organisation, is beneficial.
Skills
• Excellent multitasking ability and a keen eye for detail, with the capacity to manage multiple priorities in a fast-paced environment.
• Advanced IT skills, including proficiency with Excel (intermediate to advanced), and strong Office 365 competency to produce reports and manage data efficiently.
• Strong communication skills, both verbal and written, with the ability to interact diplomatically with staff, students, and external stakeholders.
• Ability to work independently under pressure, demonstrating initiative and a solution-oriented approach to problem-solving.
The list above is not exhaustive. We recommend that you read through the Job Pack to understand the scope of what the role entails.
Application Process
To apply, please visit our website, download and complete the application form and the equal opportunities monitoring form below and email your completed application directly to our HR email address.
Once shortlisting is completed, we will contact you and inform you of your progress.
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days holiday entitlement & bank holidays & discretionary closure days per annum
- Discounts on KCLSU venues
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date. Please note that KCLSU is unable to provide a visa sponsorship.
- Not be a trustee of King’s College London Students’ Union
- Have a National Insurance number, or be in the process of applying for one
Thank you for applying with us. We look forward to bringing your talent onboard and working with you!
Registered Charity
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KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!