Community centre manager jobs in abbey wood, greater london

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

OVERVIEW OF THE ROLE

The Hospital IDVA (HIDVA) will be part of our dynamic, responsive and highly regarded HIDVA team, providing crisis intervention, advocacy and support to survivors in hospitals, both patients and staff.

Survivors are often in the immediate aftermath of a crisis, such as physical assault, drug/alcohol medical need, attempted suicide or self-harm and the HIDVA will work with hospital staff to provide high quality support focussing on a strengths based, needs led approach. The HIDVA will offer initial advice and crisis safety planning to the survivor, carry out assessments of needs and risks. They will also advise on criminal justice, civil remedies, housing and any other relevant matters.

We provide a visible and proactive presence in the hospitals and work in partnership with hospital staff to identify, contact and support survivors. The HIDVA team attend safeguarding meetings, ward/nurse handover meetings, deliver training and provide advice and support to staff around domestic abuse.

We offer an out of hours service (Friday evenings and weekend days) at William Harvey Hospital and Darent Valley Hospital on an alternating basis. The post holder will be expected to participate in an out of hours rota, working on average one weekend in four.

The Hospital IDVA will be based part-time in the William Harvey Hospital and part-time in Darent Valley hospital. There is also flexibility to work from the Rising Sun main office from time to time to attend team meetings, supervision and training.

We are looking for someone with an excellent understanding of domestic abuse and its effects on women and children, who has supported survivors with varying experiences and needs. You will be supported by our Head of Adult Services and HIDVA Manager and receive training and an induction into both the hospital work and Rising Sun’s wider services. If unqualified, we will support you to complete a formal domestic abuse qualification on passing your probation.

Equal Opportunities

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.

MAIN DUTIES AND RESPONSIBILITIES

Support to Survivors

• Be present in the hospitals daily to respond to referrals or requests for domestic abuse advice and to meet with survivors. 
• Ensure that survivors are aware of their rights and options and explain the effectiveness of criminal and civil sanctions available to them.
• Produce safety plans with the client, enabling them to assess and manage their own safety.
• Carry out needs assessments, including DASH (Domestic Abuse, Stalking and Honour Based Violence) risk assessment, to effectively deliver holistic, survivor centred support.
• Work in partnership with hospital staff, safeguarding departments and other services e.g. the police, housing, social services, mental health (amongst others) to advocate for survivors and complete referrals to ongoing support services where appropriate.
• Attend Multi Agency Risk Assessment Conference (MARAC) meetings and refer service users to MARAC when appropriate.
• Assist clients in gaining access to solicitors, benefits agencies, housing departments, education, medical treatment, counselling, support networks, community groups, employment support etc.
• Recognise, respect and address the needs of survivors who face particular barriers when seeking access to services, including those from minority groups or with protected characteristics
• Safeguard the welfare of children, young people and adults at risk; working within safeguarding policies, Child Protection Procedures and local procedures for safeguarding adults at risk.
• Maintain accurate client records, outcome and monitoring data. Prepare information or reports for the monitoring and evaluation of the service.
• Complete daily ward rounds to raise awareness and identify any potential DA support needs for staff or patients.
• Participate in an out of hours rota, providing an on-call phone support service to hospital staff on Friday evenings and weekend days as timetabled.

Partnership Working and Training

• Promote the HIDVA service in the hospitals and build positive relationships with hospital staff, in particular safeguarding teams and clinicians.
• Attend safeguarding, mental health and frequent attenders meetings to screen patients for potential domestic abuse and provide advice to staff.  Together with any other helpful meetings that may arise.
• Deliver training to staff in various health settings across Kent to raise awareness of domestic abuse, safe enquiry and appropriate responding.

General

• Uphold the values and good name of Rising Sun at all times, represent the organisation in a way that is consistent with its philosophy and ethos and in line with all Rising Sun’s policies.
• Actively participate in clinical supervision, training and development opportunities.
• Develop your understanding of trauma informed work and embed in your day-to-day practice.
• Maintain an up to date working knowledge to be able to advise women of their rights and options for seeking help and support from other agencies, such as housing options, legislation and welfare.
• Comply with organisational policies and procedures, including Safeguarding and Health and Safety.
• Undertake other duties and responsibilities in keeping with the nature of this post, as may be required from time to time.

This job description sets out the duties of the post at the time it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes.

Qualifications

• Independent Domestic Violence Advocate (IDVA) qualification (desirable)
• Independent Sexual Violence Advocate (ISVA) qualification (desirable)
• Health qualification (desirable)
   

Knowledge and Experience

• At least 3 years’ experience of working with survivors of domestic abuse, including high risk clients, and assessing client risks and needs
• Experience of co-producing short- and longer-term risk management, safety and support plans with survivors and their children
• Experience of delivering training (desirable)
• Experience working with the police, social services and MARAC
• Experience of lone working and able to work on own initiative
• Experience working with people with mental health needs, substance misuse, other complex needs
• Experience of working in a hospital / health setting (desirable)
• Knowledge of criminal and civil legal remedies and housing law relating to domestic abuse
• Knowledge of domestic abuse risk assessment tools including DASH and extensive understanding of the MARAC process
• A thorough understanding of safeguarding relating to adults with care and support needs and children
• Up to date knowledge of the welfare benefits system and the ability to ensure service users maximise their benefit entitlement (desirable)
• Knowledge of local services and DA Specialists across Kent & Medway (desirable)

Skills and attributes

• Ability to netork face to face and virtually, to develop new contacts and partnerships
• Ability to train professionals on recognising domestic abuse and responding appropriately (desirable)
• Ability to motivate yourself and work independently on your own initiative
• Solution focused and creative in approaching new challenges
• Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
• Passionate about the aim and principles of Rising Sun
• Committed to equal opportunities, safeguarding and maintaining confidentiality
• Able to drive and have access to a reliable car (post holder will be required to attend meetings and across our areas of work)
• Able to work some evenings and weekends
• Eligible to live and work in the UK

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.

Benefits

We offer a number of benefits to team members including:

• 25 days annual leave per year
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

How to apply

For further information about both Rising Sun and this role, please visit our website. Please fill out an application form if you feel this role would be a good fit for your skills and experience, demonstrating how you meet the requirements of the person specification in your personal statement.

We request no contact from agencies or media sales please.

Finance Director

Location: Bromley By Bow Health Partnership - Tower Hamlets, London 

Hours: Full-time (Part-time and job share considered)

Contract: Permanent

Salary: c.£90-100k FTE dependent on experience

Benefits: NHS Pension | Employee Assistance Programme | Meaningful work within a nationally recognised health and wellbeing partnership

Are you a senior finance professional looking for a values-driven leadership role in a pioneering GP partnership?

We’re looking for a qualified and experienced Finance Director to join our leadership team at Bromley by Bow Health Partnership (BBBHP). This is a new role, spanning strategic leadership and operational management, offering the opportunity to shape and mature the financial governance, planning, and operations of our innovative, community-focused organisation.

About Us

Bromley by Bow Health Partnership is a four-site GP partnership. We work to create healthy communities, together with local partner organisations here in Tower Hamlets, employing over 200 staff across our 4 sites and have over 50,000 registered patients. We are co-located with the Bromley by Bow Centre charity. With them and other partners, we meet people’s needs through an integrated population health model designed to address the clinical, psychological and social determinants of health.

We have been an international influencer of health policy and play a leading role in our local Primary Care Network. We pioneered social prescribing nationally and we have trained many of the country’s Social Prescribing Link Workers while inspiring many others inside and outside the NHS. 

About the Role

As Finance Director, you will:

• Lead on financial strategy, governance, planning and reporting;

• Support the Partnership Board, Finance Subcommittee, Local Operating Boards and Executive Director with high-quality financial insights and planning;

• Oversee financial compliance and risk mitigation aligned with NHS, CQC and regulatory standards;

• Drive forward value for money, financial sustainability, and service efficiency;

• Support business development, contract negotiations, and wider corporate services including HR, IT, Estates, and Information Governance;

• Foster financial upskilling across clinical and non-clinical teams;

• Provide leadership in modernising systems, processes and reporting.

This is a hands-on leadership role ideal for someone who enjoys working closely with people and making a real difference in their organisation and community.

Who We’re Looking For

We’re seeking a qualified accountant (ACA, ACCA, CIMA or equivalent) with:

• A strong commitment to social justice, inclusion and creating healthy communities;

• A collaborative, people-centred approach to leadership

• Demonstratable experience in senior leadership and financial management;

• Experience in change management and organisational development;

• A track record of financial transformation and systems implementation.

You’ll thrive in our values-led, partnership culture and be excited to join a team that blends professionalism with purpose.

Why Join Us

• Work for a pioneering, mission-led organisation that’s nationally recognised for its innovation and impact;

• To increase our impact by leading our journey to greater financial sustainability;

• To develop our corporate services, so they become more efficient and effective in supporting our larger organisation;

• To support committed locally-raised employees, many of who are impressive exemplars of social mobility

We are committed to creating an inclusive workplace and welcome applications from individuals of all backgrounds. We particularly welcome applications from black candidates, who are currently under-represented in the senior leadership team. 

We are happy to discuss reasonable adjustments needed throughout the recruitment process and in the workplace. 

Ready to Apply?

No agencies please.

To help with shortlisting candidates, please provide a covering letter on no more than 2 sides of A4 outlining your career ambitions, proud achievements, strengths and areas of personal development.

We will try to accommodate requests for an informal discussion about the post.

Closing date: 27 June 2025 12pm 

First round interview date: 4 July 2025

REF-221998

SUMMARY

Position Title:  Operations Lead

Level: Level 4

Salary: £31, 320 - 36, 720 (FTE yearly)

Reports to: Director of Finance, HR and Operations

Location: Liberation centre Brixton,  London (New office in Brixton)/ Remote working within the UK with at least 2 days work from our office (Pro rata for part time)

Contract: Part time (32hrs/weekly),  fixed-term contract for 2 years, with potential for extension and role expansion.

Hours: TAA has flexible working hours, with some expected evenings and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date:  As soon as possible (potentially August)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action. 

Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

This is why we are looking for an Operations Lead capable of envisioning the full journey of a young person through their time with The Advocacy Academy from the first activation point to whenever they choose to end their journey with us. We want someone who is excited work with us in creating an environment that supports our mission and aspiration for our young people.

We want our young leaders to win and to build real power across the UK that ensures that the generations that follow aren’t just inheriting our mess, but our equipped and ready to fix it. That is why we are looking for someone passionate, a trusted partner, and the go-to person who will support us in all aspects of facility management. Working closely with the Operations and Community team, you will be responsible for the physical spaces and infrastructure within TAA. This includes overseeing the maintenance, security, and functionality of the Liberation Centre, equipment, and physical assets. Your focus is on the efficient operation of the physical environment.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1. You will become a key member of the Finance, HR & Operations Team, including but not limited to:
   1. Supporting the Director of Finance, HR & Operations in maintaining and improving the relevant operational systems and processes.
   2. Supporting the Director of Finance, HR, and Operations in ensuring the delivery of our Liberation Centre strategy: working closely with the Community team to ensure the Centre provides a functional, welcoming, inclusive, and safe space environment for our staff, young people, and community.
   3. Building relationships with other departments, engaging with them to understand their needs, and communicating regular Operations updates.
2. You will ensure that your responsibilities run like well-oiled machines by being a conductor of the orchestra through becoming a key member of the Finance, HR and Operations team supporting the team to achieve their strategic objectives for the year:
   1. Provide Support for TAA’s facilities, including cost savings and ensuring a safe and conducive work environment for our staff, members, and community groups by:
      • Supporting the Director of Finance, HR, and Ops in ensuring the maintenance of our Liberation Centre, which includes: establishing protocols and processes for healthy work environments, supporting in making the space accessible and safe for all its user groups.
      • Supporting maintenance and safety checks are regularly carried out at the Liberation Centre, including security and fire systems, evacuation, and emergency drills.
      • Acting as the main point of contact with the council and centre manager and liaising on matters related to maintenance and repair.
      • Being the main point of contact for building contractors.
      • Supporting with identifying first aiders and marshals, acting as one of them, and ensuring that the first aid box is adequately stocked up at the Liberation Centre and that the fire extinguishers are within date.
      • Supporting the Director of Finance, HR, and Operations with the development of applicable risk assessment forms (e.g., general risk assessment for the Liberation Centre, fire risk assessment, COVID, remote work, employee wellbeing, incident report, etc.) and their completion as may be required.
      • Rolling out mandatory Health and Safety training courses and undergoing regular H&S training to keep your knowledge updated and informed of changes in regulations.
      • Ensuring the space is well-stocked, and holding our procurement practices 
      • Liaising with our cleaner and making sure that the relationship works well and that the cleaner is supported in their access of the space
      • Supporting the Community team in holding overall safety practices for the Liberation Centre 
   2. Provide Support on TAA IT infrastructure, to include but not limited to:
      • Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
      • Support the Finance, HR and Ops Director with planning for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.
      • Assist the Director Finance and Resources with monitoring IT and data protection compliance throughout the organisation, ensuring secure data storage, transfers, archiving and deletion.
      • Sourcing and Setting up laptops and phones for staff, and supporting staff in using tech as part of inductions.
      • Keep updated with changes in legislation that may need to be considered within The Advocacy Academy’s facilities and IT management.
      • Managing our trello project management tool.
      • Leading on tech repair via apple support or penelope for the staff team
   3. Provide HR support, to include but not limited to
      • Supporting the Head of People with DBS checks and the onboarding of new staff, ensuring they have the necessary information and equipment for their work.
      • Working with the Head of People to ensure that all our candidates have a great experience from the beginning to the end. 
      • Support with Office induction for new starters.
      • Supporting with planning social events.
      • Supporting on tech off  boarding for staff leaving
   4. Provide M & E Support, to include but not limited to
      • Coordinating and supporting the implementation of  monitoring, evaluation, and learning (MEAL) infrastructure across departments to track impact and efficiency.
      • Managing and optimising Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
   5. Provide Finance Support, to include but not limited to:
      • Be the main point of contact for our day to day Host finance administration. 
      • Supporting our team with generating sales invoices.
      • Monitoring and responding to our Operations and expenses and invoicing slack and email messages.
      • Processing invoices and expenses in a timely and accurate manner.
      • Supporting fundraising team with gift-aid reconciliation.
3. Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and also across TAA, supporting on cross-departmental projects as needed:
   1. Embody our commitment to social and economic justice
   2. Role model upholding ideology, culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership, identifying new opportunities to the Director of Finance, HR and Ops and to the team and identifying risks to our integrity and authenticity in relation to ideology and culture
   3. Ensure that you work in tandem with and in support of other team members including but not limited to: encouraging collaborations across other departments with resources as needed
   4. Take responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA culture
   5. Take responsibility for pursuing your own development to build knowledge and skills to fulfil your role and areas of interest 
4. Governance and Compliance
   1. Work with the Finance, HR and Operations to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
   2. Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU  

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

  IDEAL SKILLS & EXPERIENCE  

• Detail oriented 
• Strong written and verbal communication skills
• Experience working with different audiences or types of stakeholders 
• Project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Microsoft Excel/ Google Sheets, Canva
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Operations Lead role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Operations Leads entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
• Include anything else you would like us to know as we consider your candidacy for the Operations Lead role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any

form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.

DATES  

• • Closing Date: The deadline for applications 27th June 2025 by 10am.

Please be aware that there will be two rounds of interviews (including an interview task) and we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

NOTHING ABOUT US WITHOUT US  

We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims, and would actively welcome applicants who would need this in order to do the job.

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required. 

We welcome applications from people with convictions. Please disclose in your application if you have any convictions, cautions, reprimands or final warnings that are not “protected” (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)) . We consider each person on their own merits, taking into account all the circumstances.

Purpose of the role:

The Junior Salesforce Administrator role supports the effective use and ongoing development of the Churchill Fellowship’s Salesforce CRM platform and related applications. Working closely with the Salesforce Team and other internal teams, you will ensure our data remains accurate and accessible, help to improve business processes, and provides user support and training across the organisation. You will play a key part in ensuring Salesforce functions as the single source of truth for organisational data. 

Key responsibilities:

Salesforce Administration and Support:

• Support day-to-day Salesforce user needs, including responding to support tickets and troubleshooting.
• Maintain data quality through duplicate management, validation rules, and standardised field formatting.
• Assist with regular data cleaning activities and updates to system records. 
• Help to prepare technical documentation and user guidance materials. 
• Contribute to routine platform maintenance, upgrades, and third-party app integrations (e.g., FormAssembly, Conga). 
• Support data reporting and dashboards to ensure teams can access reliable insights. 
• Collaborate on developing and refining automated processes using Flows and other Salesforce tools.

Grant & Event Technical Support:

• Assist with the technical setup of grant-related processes in Salesforce, including automations and applicant communications. 
• Support the Events and Development teams with Salesforce Campaign setup, RSVP forms, and invitation tracking. 
• Help ensure integrations and automations run smoothly before, during, and after events. 
• Monitor engagement and follow-up activities through reports and dashboards.

Systems Training & Team Support:

• Provide training and onboarding support to help new and existing staff understand and use Salesforce effectively.
• Contribute to the identification of system improvement opportunities to support organisational needs. 
• Work with internal teams to ensure data protocols are followed and support the development of efficient processes. 
• Contribute to a culture of collaboration and continuous learning by proactively offering ideas for improvements.

Other:

• To undertake any other reasonable duties as and when required. 

Person Specification

Qualification: 

• Degree level or equivalent transferable skills
• Salesforce Certified Administrator 

Skills and Experience 

• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels 
• High standard of written English 
• Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel. 
• Excellent organisational, and time management skills with an ability to prioritise competing demands 
• Strong attention to detail and accuracy 
• Knowledge of standard Salesforce objects, creating custom fields, page layouts and record types  
• Experience of managing users, creating, freezing, and deactivating users, assigning user profiles and permission sets, and resetting passwords 
• Experience of using dataloader to bulk import, export and delete data 
• Experience of using data visualisation tools e.g. Power BI 
• Experience using and supporting Salesforce (Customer Relationship Management) Database 
• Experience with Salesforce automations and supporting data processes or reporting 
• Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment 

Personality Characteristics 

• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working 
• The ability to work with good humour, tact, and diplomacy and to maintain confidentiality 
• Commitment to equity, diversity and inclusion
• To have a genuine commitment to the values and ethos of the Churchill Fellowship 
• Positive attitude 
• Ability to meet deadlines 
• Proactive and able to work well independently as well as part of a team 
• Passionate about achieving excellence through personal development and continual learning 

TCF Competency Framework 

Role Specific Responsibility 

• Demonstrates initiative and shares ideas to improve team processes. 
• Supports colleagues by sharing knowledge and informal coaching. 
• Applies best practice in daily work and encourages consistency across the team. 
• Contributes to the delivery of operational plans and change efforts. 
• Maintains a strong focus on individual and team objectives. 

Quality & Efficiency 

• Delivers accurate, high-quality work to agreed deadlines. 
• Balances efficiency with attention to detail. 
• Supports process improvements to enhance team performance. 
• Uses planning tools and methods to manage workloads. 
• Applies a methodical approach to complex or competing priorities. 

Communication 

• Communicates clearly and professionally in all formats. 
• Adapts communication style to suit different audiences. 
• Actively listens and offers clear, constructive feedback. 
• Supports resolution of miscommunications through open dialogue. 
• Begins to influence others through collaborative communication. 

Problem Solving 

• Identifies root causes of problems and proposes logical solutions. 
• Uses sound judgement in addressing issues. 
• Anticipates risks and flags challenges proactively. 
• Draws on past learning to inform current decision-making. 
• Seeks input when appropriate and contributes to team solutions. 

Teamwork 

• Collaborates effectively with others to meet team goals. 
• Encourages a supportive and inclusive team culture. 
• Takes responsibility for contributions to group tasks. 
• Builds relationships across departments to strengthen collaboration. 
• Helps maintain team focus during challenging situations. 

Leadership 

• Leads small projects or workstreams with minimal supervision. 
• Supports junior team members through guidance and example. 
• Demonstrates positive, professional behaviour at all times. 
• Motivates others and supports team engagement. 
• Shows growing confidence in influencing outcomes. 

Decision-Making 

• Makes timely decisions using data and evidence. 
• Considers broader impact on colleagues and the organisation. 
• Takes ownership of decisions and adapts when needed. 
• Escalates appropriately and contributes to collective decision-making. 

Stakeholder Management

• Manages day-to-day relationships with internal and external stakeholders. 
• Communicates consistently and responsively to build trust. 
• Understands stakeholder needs and aligns responses accordingly. 
• Anticipates concerns and takes proactive steps to address them. 

Change Management 

• Positively engages with and supports change initiatives. 
• Explains changes clearly and constructively to others. 
• Encourages adaptability and a forward-thinking approach. 
• Champions small-scale improvements within the team. 

Strategic Thinking 

• Understands how own work contributes to organisational goals. 
• Thinks beyond immediate tasks to consider future needs. 
• Anticipates how changes may affect team priorities. 
• Offers ideas that align with broader strategic aims.

Interpersonal Skills 

• Builds trust and rapport with a wide range of colleagues. 
• Demonstrates empathy in sensitive or difficult conversations. 
• Promotes respect and inclusivity in interactions. 
• Responds constructively to differing perspectives. 
• Shows emotional intelligence in day-to-day exchanges. 

About our charity:

Join us to support people-led change across the UK 

We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.

Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.

Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.

Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary c. £32,500-£35,000 per annum (5 days per week / 36.5 hours)
• Hybrid working policy (minimum of 1-2 days per week in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 weeks paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role. Please also include a link to your Trailhead profile. 

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview on the 15th July 2025, with the view to appointing the Junior Salesforce Administrator as soon as possible after that.  The successful candidate will ideally start in September 2025.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible throughout.   

About role:

Step into a role where your work makes a powerful difference every single day. As a Project Worker for Complex Needs at our new Harrow Road Assessment Hub in Westminster, you'll be part of an inspiring team at the forefront of change - supporting people as they take their first steps away from rough sleeping. Westminster has some of the highest levels of rough sleeping in the UK, and this innovative service offers short-stay, intensive support for people who may not have a local connection but are in urgent need of stability, care and a chance to rebuild. It's fast-paced, human-centred, and deeply impactful.

This is more than just a job - it’s a launchpad for a career in frontline services where you’ll develop a rich mix of skills, from trauma-informed support to multi-agency collaboration. You’ll guide people through rapid assessment and into safe, appropriate accommodation - whether that’s reconnecting them to services in other areas or helping them settle into new housing and support networks. Every day, you'll help navigate real challenges - like immigration, healthcare access, or welfare systems - and you'll see the impact of your work unfold as people regain their footing and move forward.

At Single Homeless Project (SHP), we believe in growing talent from within. This role opens the door to continuous professional development and progression across our diverse services. If you're looking for a career that challenges you, grows you, and gives you purpose, this is your opportunity to start something meaningful.

About you:

• Experience of supporting vulnerable people, ideally those affected by homelessness or multiple disadvantage.
• Strong communication and organisational skills.
• Empathy, resilience, and a commitment to person-centred working.
• Ability to manage a fast-paced environment and prioritise effectively.
• Willingness to work flexibly, including early, late, and weekend shifts on a rota.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 29th June at midnight

Interview date: Wednesday 8th and Thursday 9th July Online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

Overview:  

Spires supports homeless and vulnerably housed people in South London. Spires has undergone a period of rapid transformation, moving to a model of multi-site working across three London Boroughs. Our core services include, day centre style drop ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working.  
 
The Head of Fundraising and Communications will be joining the organisation at an exciting time. Recent successful funding outcomes provide a short period of relative funding stability and an opportunity for the post holder to develop our communications and community fundraising strategies.

Part 1:  Job profile 

 
1.1 Purpose of job 

To generate income from a diverse funding pool that includes trusts and foundations, legacy and individual giving, community giving, government contracts and corporate support. Trusts and foundations remain the primary funding source for Spires so maintaining consistent application output is a core element of the role.

Oversee Spires’ external relations and public profile. The post holder will be responsible for all communications and will look for areas to increase the organisations profile.

Work with Spires CEO and the Head of Client Services to ensure that data and outcomes are being effectively captured in a way that is helpful for evidencing impact.

1.2 Position in organisation 

The post holder joins Spires’ Senior Leadership Team and will report directly to the Chief Executive Officer. The post holder will join the finance, fundraising and risk subcommittee which includes members of the board of trustees.

The post holder will manage the Communications and Community Engagement Lead who currently leads on community fundraising, social media and volunteer recruitment.

Part 2: Key duties and responsibilities 

2.1 Management Responsibilities 

• To manage the fundraising/communications staff and volunteers.

• Hold and record regular staff supervisions.

• Ensure that Spires’ policies are adhered to.

• Attend Spires’ managers meetings.

2.2 Income generation  

• Maximise existing and find new income to meet agreed income targets. 

• Research, write and present attractive propositions for a range of quality funding bids, proposals and documentation. 

• Produce and submit quality funding reports to meet deadlines.

• Maintain up-to-date knowledge of fundraising regulations, networks and developments across the sector, advising on best practice 

2.3 Planning, monitoring and reporting  

• Contribute to the internal planning and budget setting, setting out clear plans for income generation. 

• Contribute to forecasting and regular reporting, producing verbal and written reports for the CEO and Board of Trustees. 

• Actively manage contracts to ensure that Spires is delivering agreed outcomes and spending restricted funds correctly.

2.4 General 

• Review and update the fundraising strategy.

• Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover 

• Attend and participate in staff and team meetings and other meetings as required 

This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.

Part 3: Person specification 

3.1 Essential experience 

• Experience of working in the fundraising sector in a professional capacity 

• A demonstrable track record of successfully generating income and achieving targets 

• Producing impact and evaluation reports for funders

• Writing for different audiences/contexts 

3.1.2 Desirable experience 

• Working in the homelessness or social care sector 

3.2 Knowledge 

• Understanding of the principles of effective fundraising 

• Understanding of the principles of effective marketing, communication and diverse donor motivations 

• Good financial acumen, including being able to produce budgets and forecasts.

3.3 Essential skills and personal qualities 

• Excellent written and spoken communication skills

• Information management skills (GDPR) 

• Good influencer and negotiator 

• Highly organised with attention to detail

• Confident and enthusiastic with excellent interpersonal skills 

• IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases 

The following are required of all roles with Spires. However, you do not need to address these in your application: 

• Compassion for and awareness of issues facing our clients and service users 

• An understanding of and commitment to diversity and equality

• Able to work in a flexible, approachable manner in response to changing organisational requirements 

• Willingness to develop personal competencies as appropriate to support objectives

Part 4: Summary of terms and conditions of service 

Location: The postholder will be an employee of The Spires Centre. This post is based at 2nd Floor, Elmfield House, 5 Stockwell Mews, SW9 9GX This role will by hybrid with three days in the office and two days from home.

Probation: This post is subject to a 6 month probationary period.

Notice: This post is subject to an 12 weeks’ notice period once confirmed in post. 

Annual leave: The annual leave entitlement is 35 days per year including 8 bank holidays. 

Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan. 

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.

Expenses: This role will require travel within the UK/London. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy. 

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults.

DBS Check: Because of the need to interact with our vulnerable clients a satisfactory  enhanced DBS check will be required. 

As our Befriending Service Coordinator, you will lead the further development and coordination of our befriending offer, working closely with volunteers and service users. Your work will help provide a supportive, connected service enabling those at risk of isolation to feel connected and engaged with others.

Our broader offer includes a range of services with tailored support through holistic understanding of those who seek our support. Please see our website for our range of services.

What you’ll do:

• Lead the delivery of our individually tailored befriending service, supporting clients to reconnect to community and reduce isolation.
• Work with the other teams to support your clients in accessing our wider services and support, including social activities.
• Build strong partnerships with local groups and services across health, social care and the voluntary sector.
• Use and support the team of existing befriending linked volunteers and develop further recruitment and training as needed.

Who you are:
You have experience working in older people services or the voluntary sector, and a deep understanding of the challenges faced by older people. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.

Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people both through groups and as individuals. This is a unique chance to shape a growing service and improve the quality of life for older people in your community.

Closing date for applications: 30 June 2025 at 9am. Interview dates: week beginning 30 June 2025. 

About the role:

At SHP, we believe in the power of human connection to inspire change and shape futures. As a Project Worker at King George’s in Westminster, you’ll join a dedicated and forward-thinking team within our Multiple Disadvantage Services. King George’s is a 68-bed hostel and a key part of Westminster City Council’s Rough Sleepers Pathway, offering support to men with complex needs who have experienced prolonged periods of rough sleeping. Many of the people we support are navigating the impacts of long-term substance use, offending histories, and trauma that often began in childhood and continues to shape their lives.

This is a role where meaningful change happens every day - through conversation, connection and consistent support. You'll be working within a Psychologically Informed Environment (PIE), helping individuals move forward from deeply challenging circumstances towards greater health, independence and purpose. Whether you're building trust, supporting recovery, or guiding someone to find stability in housing and wellbeing, your work will have a direct and lasting impact.

It’s also the kind of role that builds you. At SHP, we invest in your growth just as much as you invest in the people you support. You’ll be part of a team that values creativity, resilience and compassion - where there’s space to develop, to lead and to build a truly rewarding career. If you’re looking to make a difference and grow in the process, this is where it starts.

About you:

• Previous experience of working in the health and social care, supporting vulnerable people, rough sleepers or people with complex mental health, physical health or substance use support needs. 
• An understanding of working with people using person-centred approaches. 
• The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health and social care sector. 
• A flexible and creative approach to working with a sometimes hard to engage client group.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

PLEASE NOTE: We will invite suitable candidates to interview as applications are received before the stated interview dates above. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. 

JOB DETAILS 
JOB BAND: C
CONTRACT TYPE: Permanent, Full-time 
DEPARTMENT: BBC Children in Need
LOCATION: Salford / London – Hybrid
PROPOSED SALARY RANGE: £33,000 - £37,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE
BBC Children in Need is the BBC’s UK Charity, and exists to make a positive difference to the lives of disadvantaged children and young people across the UK. Our refreshed objectives and activities will ensure the impact we have on children’s lives is front and centre of the work the charity undertakes over and above the projects and services we fund.

Our focus is on finding and funding the inspiring ideas that change children’s lives.

Join BBC Children in Need as our Individual Giving Manager and help shape the future of fundraising for one of the UK’s most beloved charities. You’ll play a key role in growing income from individual supporters, ensuring long-term stability and impact for children and young people across the UK. This is your chance to bring your fundraising expertise to a cause that truly matters.

WHY JOIN THE TEAM
Be part of a passionate, mission-driven team that’s committed to changing children’s lives. At BBC Children in Need, you’ll collaborate with creative, strategic minds across fundraising, marketing, and content. You’ll have the opportunity to innovate, grow professionally, and make a tangible difference—while benefiting from hybrid working and a supportive, inclusive culture.

YOUR KEY RESPONSIBILITIES AND IMPACT:

• Implement and evolve the Individual Giving strategy across acquisition, retention, mid-value, and legacy giving.
• Collaborate with agencies and internal teams to develop compelling donor journeys and integrated campaigns.
• Lead on mid-value donor engagement and legacy income initiatives.
• Analyse supporter data to optimise performance and reduce attrition.
• Ensure compliance with fundraising regulations and data protection standards.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

• Proven experience in Individual Giving, with an extensive track record of managing successful fundraising campaigns.
• Strong understanding and delivery of supporter stewardship.
• Proficiency in data analysis, budgeting, forecasting, and managing multiple projects simultaneously.
• Knowledge of digital marketing and social media trends in fundraising.
• Passion for the mission and values of BBC Children in Need.

DESIRED BUT NOT REQUIRED:

• Experience working with external fundraising agencies.
• Familiarity with CRM systems and data selection processes.
• Understanding of legacy fundraising and mid-value donor programmes.
• Knowledge of GDPR and fundraising compliance.
   

If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.

Project Coordinator
Location: Remote
Contract: 6-Month Fixed-Term Contract
Salary: £30,000 - £35,000 per annum, dependent on experience and location (London weighting may apply)
Hours: Full-time, 35 hours per week

Charity People is proud to be partnering with IPPF (International Planned Parenthood Federation) to recruit a Project Coordinator to join their global EmpowHER team. This is a rare opportunity to contribute to a powerful international initiative supporting the sexual and reproductive health and rights (SRHR) of women, girls and marginalised communities across the globe.

About IPPF & EmpowHER

IPPF is a global healthcare provider and advocate of sexual and reproductive health and rights for all. The organisation works in over 140 countries, empowering individuals to make informed choices about their bodies and futures.

EmpowHER is a six-year global initiative funded by Global Affairs Canada, with a bold ambition to expand access to person-centred abortion care, high-quality Comprehensive Sexuality Education (CSE), and inclusive advocacy across multiple regions, especially in Sub-Saharan Africa and Latin America. This programme directly supports IPPF's Strategy 2028, placing equity and choice at its core.

About the Role

This is an exciting opportunity to play a pivotal role in the day-to-day coordination and delivery of a high-impact, donor-funded programme. Reporting to the Senior Programme Manager, you will support implementation across several countries, liaise with Member Associations (MAs), manage CSE sub-grants, and coordinate international workshops and meetings. You'll bring energy, structure and proactive communication to a collaborative and values-led team.

Key Responsibilities

• Assist with coordination of programme activity and reporting against annual work plans
• Lead sub-grant coordination, including funding agreements, delivery tracking and expenditure monitoring
• Manage logistics for global workshops, in-country meetings and webinars, including international travel, visa arrangements, accommodation, and expense tracking
• Act as the point of contact for Member Associations and external consultants
• Oversee minute-taking, recordkeeping, and document management via SharePoint
• Monitor budgets and payments in collaboration with the Finance team
• Support compliance with donor financial and reporting requirements

About You

You'll be a well-organised project coordinator with a strong sense of purpose and excellent communication skills. Ideally, you'll bring:

• Experience in international development or global health
• Strong coordination and administration skills in a grant-funded setting
• Understanding of budget tracking and financial reporting ability (Excel proficiency essential)
• A confident, proactive approach to remote working
• Excellent written and spoken English; other languages such as French, Spanish, Arabic or Portuguese are highly desirable
• Flexibility and willingness to travel internationally up to 3 times a year (approximately once every 4 months, all expenses paid)

Tech & Remote Working

• Fully remote role, ideally with access to a major international airport
• Candidates should be comfortable working with Excel and Microsoft 365 (Teams, SharePoint, Word)
• Personal laptop use is encouraged, though IT support and equipment can be provided if necessary

How to Apply

Tatiana Ostara at Charity People is supporting this recruitment on behalf of IPPF.
Please send your CV and a short cover letter (400-500 words) highlighting your motivation and experience relevant to the role.

Applications will be reviewed on a rolling basis, with interviews expected from w/c 7^th July.

Closing date: Tuesday 25th June, 9am (early applications encouraged)

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Hillside is looking for a part time Caseworker to join the Mental Health Recovery Team which supports Islington residents with:

• Person-centred, coproduced and trauma informed recovery-focused interventions.
• Promotes independence and self-management for members
• Delivers a wraparound service in partnership with local authority, statutory agencies and community partners.
• Ensures members ‘involvement in active volunteering and coproduced activities, service planning and reviews

Main responsibilities:

• Motivate, lead and encourage member participation at all levels of responsibility, working alongside members to complete tasks.

• To work as a member of Hillside Team to deliver outcomes for the Recovery Programme
• To keep systems and database up to date with members ‘information
• To provide information and support at a time of crisis to service users.
• To manage a caseload of complex adult client cases, providing client centred, practical and emotional support.
• To conduct risk assessments and deal with safeguarding concerns promptly and in line with Safeguarding protocols and procedures.
• To offer information and support to members regarding their mental health, and signposting to appropriate organisation for issues concerning housing, benefits and any legal matters

Skills, Knowledge and Abilities

• Experience in direct support work with adults with mental health diagnosis or other vulnerable people including providing emotional and practical support (one year minimum)
• Excellent caseworker with good assessment, motivational and empowerment skills
• Experience of working cooperatively and effectively in a team
• PC literate (Word, Excel, PowerPoint, Outlook)
• Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
• Knowledge and skills to operate within a trauma-informed approach.
• Ability to provide non-judgemental, non-directive, person-centred and confidential support to members in crisis
• A clear understanding of safeguarding policies and procedures
• Ability to break down objectives/tasks to manageable components and maximise the potential for member participation
• Understanding of and commitment to the principles of social inclusion
• Understand and be able to implement the Equality Act and GDPR
• Deal with difficult and/or challenging situations as they arise to ensure members’ safety.

Desirable

• Knowledge/experience of employment and benefit issues facing people

with mental health problems

Other tasks

1. Act as designated key worker with responsibility for goal planning to a group of members

2. Participating with colleagues organise social programme activities for members

3. Monitor project progress against agreed outcomes and provide necessary reports to the Senior Management

4. Motivate, lead and encourage member participation and enable members to maximise potential for involvement in the Workday Programme

5. To work occasional out of hours work, on a rota basis if needed, in accordance with the needs of the programme. 

Job Purpose:

To provide operational management of the Substance Misuse Through-the-Gate (SMTTG) programme, which supports Lambeth and Southwark women in custody and their transition back into the community. The Coordinator will play a key role in ensuring the service is delivered to a high standard by line managing staff, developing strong partnerships with prisons and recovery services, and fostering a culture of quality, learning, and accountability.

The post holder will also hold a caseload, working directly with women in custody to support them into community services. They will provide robust Through-the-Gate (TTG) support on release and continue to work with women in the community for up to six months to ensure a smooth transition and sustainable recovery.

Key Responsibility Areas:

1. Lead the operational management of the Substance Misuse TTG programme, ensuring high-quality, trauma-responsive support for women impacted by the criminal justice system
2. Manage and develop staff to foster a strong, inclusive, and reflective team culture
3. Deliver direct support to women, ensuring a trauma-informed and person-centred approach
4. Develop effective relationships with key stakeholders in prisons and the community to strengthen partnerships and share expertise

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Mental Health Advocate – Neurodiversity Specialist

Salary: £29,000- £32,000

Location: Advance Head Office Hammersmith & Women’s Centres across London, with co- location at HMP Bronzefield

Hours: 35 Hours per week

Contract: Fixed Term – 31st March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse and will be returning to the community. Of that cohort, the Advocate will focus support on women with a mental health need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to their develop support plans.

The Senior MH Advocate will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Minerva Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Senior Advocate will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.

The Senior Mental Health Advocate will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release. The role will also include line management of other advocates such as; Specialist Prison & Probation Advocates who will be based in the prison and the Loss & Bereavement Worker who will be providing support in the prison as well as in the community.

A car may be desirable for this role, though not essential

About You:

To be successful as the Senior Mental Health Advocate you will need the below experience and skills:

An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system

Experience of managing/supervising a team of advocates/caseworkers – and leading a team to achieve targets & outcomes as well as appropriately managing and leading the team on any safeguarding concerns/incidents.

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications 08 June 2025

Interviews taking place w/c Monday 16 June 2025

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We are a, developing organisation working with people experiencing homelessness in the East End of London. We specialise in providing housing advice & support for rough sleepers, working to tackle health inequality & substance use and providing psychological support. 

We take an innovative approach to the work that we do and the services that we run, driving forward best practice to ensure the best possible outcomes for the people that we work with.

Our team and culture are built around our core values of compassion, respect, inclusiveness, empowerment & justice.

About the role

• Be a key point of contact for receiving and processing referrals to the Providence Row, Resource Centre.
• Complete assessments of those referred to the Centre
• Make statutory and non-statutory housing referrals dependant on the persons need and eligibility.
• Build and maintain strong relationships with key partners, including outreach teams, health services, City of London Police and other support organisations.
• Work within the Team Around Me model, engaging closely with the City Outreach Teams and the Navigator service to develop and implement joint action plans for people rough sleeping.
• Connect City clients with essential health services to address tri-morbidity—the complex combination of physical ill health, mental health, and substance use that often affects individuals experiencing chronic homelessness.
• Facilitate referrals to training, employability, and volunteering programs to support long-term stability and independence.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.  

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
On a rolling basis

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.