Job Description – Community Coordinator

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. During 2020, we redistributed 113 million meals through our FareShare Regional Centres and our retail surplus model FareShare Go, reaching over 1 million people.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision
 

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme, through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of FareShare Go across your local area. 

Main areas of responsibility

• Charity account management: You will carry out virtual calls and in person visits with new and existing charities, and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers. Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements. 
• Community Capacity Building: As part of the Building of relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, to ultimately increase the redistribution of surplus food to those in need. 
• Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance. You will work to maximise the amount of food collected by charities with lower levels of compliance. You will also be responsible for undertaking food safety reviews with charities to ensure compliance. 
• Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus, you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise. 
• FareShare Network Engagement: We aim to become 'oneFareShare’. These roles are an integral part of our FareShare network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the FareShare community, ensuring that charities have access to the FareShare service which best meet their needs. 

Person Specification

Essential Criteria

• Have exceptional relationship building skills with a range of stakeholders 
• Be a strong communicator who is able to engage with a variety of audiences. 
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism 
• Strong problem solving skills 
• Self-manage your own performance and workload. 
• Have initiative and innovative thinking, in order to shape new/different ways of working 
• Have strong IT skills 
• Be flexible with working arrangements as the role may involve high levels of travel to areas of the UK. 
• Have a valid driver’s licence for the UK, access to a car and can undertake extensive travel across your region. 

Desirable 

• Level 2/3 Food Safety training is desirable, but training will be provided. 
• Have previous experience working with constituent relationship management (CRM) software. Salesforce experience is advantageous. 
• Some experience in data analysis and project planning 
• Be degree educated or have a strong career history with relevant skills. 

Benefits

Salary £21,000 - £23,000 per annum

25 days’ annual leave + 8 bank holidays

Employers pension contribution

Employee Assistance Program

Interest free bicycle purchase loan scheme

Season ticket loan

Flexible working

Young Barnet Foundation (YBF) has an exciting opportunity for a Member Development Officer to join our growing team. This role is ideally suited for someone with a passion for improving the lives of young people and their families through supporting our members. Equally, someone who is skilled at project management, as well as relationship building will find this role exciting & fulfilling.

Full-time/part-time/job share

Role will include needing to be in the office and out visiting members situated across the LB of Barnet. 

We have an exciting opportunity for a Outreach & Onboarding Coordinator to join the National Contact Centre team in St Mellons, Cardiff working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at the National Contact Centre.

As an Outreach & Onboarding Coordinator you will build local relationships and promote the work of Victim Support in order to attract staff to work at our 24/7 National Contact Centre. The Coordinator will manage the end-to-end recruitment process for new staff including advertising and promoting roles, running recruitment events, organising the selection process including interviews, completing onboarding checks as well as coordinating initial training and induction for new starters.

The Coordinator will not be required to select candidates or deliver induction or training, but will organize these activities so they are seamless and efficient, making the best use of managers time and giving candidates a positive experience.

You will need: -

• Knowledge of the law and best-practice relating to effective, non-discriminatory recruitment processes
• Experience of building stakeholder relationships
• Experience of presenting to individuals or groups
• To be self-motivated and well-organised with the ability to plan and use initiative to prioritise work
• Excellent communication skills, verbally and written, including telephone skills
• Excellent IT and administrative skills including the use of Microsoft Office packages

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

This post is a temporary contract for one year from start date (June/July 2022)

18 hours per week, with flexible working and occasional evenings and weekends.  £28,000 pa pro rata (£14,400 pa actual) + 5% employers pension contribution.  Based in Burpham, Guildford, with travel throughout Surrey.

Do you have experience in community work and working with volunteers?

Are you passionate about ensuring that communities access support, receive good guidance and connect with local services? 

Surrey Community Action is seeking a community worker to recruit and train Community Champions Volunteers in Surrey. We want to hear from skilled individuals who combine excellent communication skills, good organisation and experience in partnership working.

A job description and personal specification for this role is available on our website or through Amanda Channer. To apply for this role please email Amanda Channer a CV and a covering letter setting out why you feel you would be suitable for this role, making reference to the personal specification for the role.

The closing date for applications is 12noon on Wednesday 1st June with interviews scheduled for Thursday 9th June.

We are passionate about equality and welcome applications from all sections of the community, especially including people from minority and under-represented groups.

Surrey Community Action is a Registered Charity, number 1056527 and a Company Limited by Guarantee, number 03203003.

Link Age Southwark is a vibrant local charity which works to ensure older people and people living with dementia can thrive in later life. We are recruiting a full-time Community Fundraising and Events Coordinator to join our team and help us to develop our calendar of fundraising events.

We have been operating in the borough since 1993 and have strong local support and a high profile. The Community Fundraising and Events Coordinator will be responsible for meeting the annual income target for community fundraising and events. This will involve developing and overseeing the delivery of our annual fundraising events calendar, as well as our fundraising campaigns and appeals. We are a volunteering charity and you will be assisted in your role by our Volunteer Fundraising Committee, who play an active part in making our events happen.

This role also encompasses the opportunity to launch a new programme, which involves recruiting and engaging a team of Young Fundraisers. You will spearhead this initiative and develop and support the Young Fundraisers in their role.

Link Age Southwark benefits from strong local support in the form of individual and business patrons and supporters. Stewardship of these individuals, as well as generating new patrons and supporters, will be a key part of the role.

For full information, please download the full job description. 

Link Age Southwark is a great place to work, offering excellent working benefits and a healthy work-life balance. Benefits include: generous holiday entitlement in addition to all public bank holidays; a pension scheme; an employee assistance programme; and childcare vouchers. We are committed to supporting the professional development and wellbeing of our staff.

We are an equal opportunities employer with a strong commitment to respecting diversity and promoting equality of opportunity. We welcome applications from all sections of the community.

Closing date for applications: 1st June 2022, 09:00am

Interview date: 10th June 2022

If you would like to discuss this job opportunity prior to completing your application, please contact us via the email addres on our website.

To apply please download and complete the application form and return it to our recruitment email address. 

About CLAUK

The Coalition of Latin Americans in the UK (CLAUK) is a coalition of Latin American organisations from the voluntary sector that have come together to raise awareness and understanding of the issues facing the Latin American community in the UK and to provide a collective voice for, and represent the collective interests of the Latin American community in the UK.

About the role

The CLAUK Coordinator will develop, implement and coordinate the advocacy, campaigning, media, activism and project management activities of CLAUK. The post holder will be primarily responsible for proactively coordinating, supporting and structuring the work of the coalition, bringing together expertise and knowledge from CLAUK’s members and a further range of sources in the achievement of the coalition objectives. While employed and line managed by IRMO, the post holder will collectively report to CLAUK Steering Group. 

After 10 years of collective work, and having recently successfully delivered a coordinated response to the Covid-19 pandemic, CLAUK has embarked in a process to review its governance structure and strategy. Following the revision of the terms of reference, the next step is the development of CLAUK strategic plans aiming to strengthen the impact and sustainability of our work.

Working with an external consultant, the CLAUK Coordinator will lead the development of the Coalition strategy and act as the linchpin for CLAUK, connecting CLAUK members, external consultant, and other stakeholders. The post holder will also lead on the key operational activity, including facilitating meetings, organising training sessions and managing communication, helping maintain an environment of trust and collaboration.

• Hours: 22.5 hours per week
• Contract: Fixed term contract for eight months with possibility of extension
• Reporting to: IRMO’s Director
• Pay band: £30,388 to £33,209 per year (pro rata)
• Deadline to apply: 19th June 2022

We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly encouraged applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.

Community Engagement Coordinator x 3

Location:

1x role in the south of England

The role will be home-based with extensive travel across the south of England, the London office and regular travel to other regions and BookTrust offices in England.

1x role in the central England

The role will be home-based with extensive travel across the central England and regular travel to other regions and BookTrust offices in England.

1x role in the north of England

The role will be home-based with extensive travel across the north of England, the Leeds office and regular travel to other regions and BookTrust offices in England.

Contract: 2 years fixed term, extendable for a further year

Salary: £30,000 p.a.

BookTrust is the UK's largest children's reading charity. Working with every local authority and across every region in England, Northern Ireland and Wales, and supported by Arts Council funding, we reach over 3 million families a year through schools, health visitors, libraries and other partners. This incredible network helps us to get children excited about reading from an early age. We know that children who read are happier, healthier, more creative and do better at school.

This is an exciting time to join us; Book Trust is investing in the expansion of the Partnership Team that supports our work across England. Building our capacity in all regions of England will offer greater opportunity to work with our partners in a place-based way, working in and with local communities and the children and families most in need of support.

As a Community Engagement Coordinator, you will work within the regional partnerships team to support projects, pilots and pieces of learning to build greater place-based working with the BookTrust partner network.

To apply, you must complete all elements of the process below and submit by the closing date. To find out 'How to Apply', please go to our website. The selection process will take place in June 2022.

1. Submit a written answer in no more than 750 words to the question below:

“Can you tell us about a time when you worked to support local communities, tell us what you role was, what was important to ensure a successful outcome and how you used your skills, knowledge and or experience to deliver a successful outcome.

1. Please submit your CV, comprising of no more than 2 sides of A4.
2. Please submit a covering email stating only the attachment of the documents set out in points 1 and 2 and confirming which role and region you wish to apply for. Lengthy covering emails will be disregarded.

Closing date: Friday, 3rd June, 12pm

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: BAME candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website). 

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Community Engagement Coordinator

(Scotland)

£28,499 per annum (pro rata)

(Ref: SUS 3679)

Up to 37.5 hours per week – we are happy to discuss working hours to suit individual circumstances

Base: Edinburgh/Glasgow 

About the role

We have an exciting opportunity for someone to join us and influence real change in Scotland, to help drive our vision forward, a vision of a more sustainable future in transport that has never been more relevant.

As a Community Engagement Coordinator, you will support you Network Engagement Manager in promoting the National Cycle Network (NCN). You will empower community groups and the wider public to opt for new traffic-free paths and infrastructure, such as bridges, for everyday journeys and the potential for leading towards further development in the area.

You will build relationships with communities, businesses, Partners, and interest groups around existing and future NCN infrastructure projects so that we can work in partnership and deliver our projects successfully.

You will create a new strategic plan which will prioritise engagement with communities on our various projects across Scotland.

You will support Sustrans’ Research and Monitoring Unit (RMU) in monitoring, evaluating and evidence gathering to demonstrate the benefits of our interventions and engagement across the NCN. This role will require travel and work at locations as necessary to undertake projects. Candidates should be based in Scotland.  

About you

You must be passionate and enthusiastic about Sustrans’ work and build relationships with ease, bringing your experience of working cross-organisationally, using skills to support your managers to build on and enhance existing partnerships within Sustrans and external partners.

With demonstrable experience of community engagement projects, you will have a working background with deprived communities, business groups, organisations and volunteers.

You must be a skilled communicator with excellent negotiating skills, as you will play a key role in supporting your managers, liaising with partners to reshape our towns, cities, and countryside in favour of active travel. 

We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. Sustrans is committed to reducing inequality, valuing diversity, and enabling inclusion.

What we offer

In return we can offer ongoing working from home (or a nearby Sustrans office when it’s safe to do so) and a truly flexible, supportive, and rewarding working environment. 

Wellbeing

• 26 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial, and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 4% or 5% of basic salary contribution being matched by Sustrans
• Bike, computer, and season ticket loans
• Discount benefits

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 9th June
• Interviews will take place via MS Teams during the week commencing 20th June.

To apply, please complete our online application form.

About Sustrans

Sustrans is the charity making it easier for people to walk and cycle. We connect people and places, create liveable neighbourhoods, transform the school run and deliver a happier, healthier commute. 

Our vision and mission have never been more relevant. Across the UK, governments are pledging investment and action on walking and cycling. 

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly, and motivated workforce.

Join Sustrans today and help us get things done, together!

What would I be doing? 

As a Community Youth Worker you will be part of both the Schools and Communities teams, responsible for delivering a variety of youth work and ensuring that these provisions serve the needs of local vulnerable young people.

What do we expect from you? 

To meet, build healthy relationships with and help improve the lives of young people in Guildford Borough. This will be achieved through a variety of activities according to the needs of young people and the resources available to Matrix, including, but not exclusive to:

Community Youth Work

Community Youth Work takes many forms and while the actual work is subject to change according to the current needs of young people or Matrix, it may include:

• Detached youth work

• Running/assisting with after-school and/or holiday clubs

• Supporting and mentoring young people, including in a social enterprise environment

• Research of young people’s needs in the local community 

Monthly Youth Hubs

Youth Hubs are fun open access youth clubs run by our youth workers in the community. These are run on a weekly basis on rotation in different areas within Guildford Borough. 

• Create a safe, fun, and inspiring environment for the young people that attend

• Plan, prepare, and deliver quality youth club sessions

• Build healthy relationships with young people that attend the club sessions, identifying and responding to the needs that may arise

• Promote the activities of the Youth Hub in the community 

Schools Work

Our work in schools is varied and you may be expected to: 

• Conduct one-to-one sessions to listen to, analyse and respond to the physical, intellectual, emotional, social and spiritual needs of young people 

• Manage, monitor, and evaluate caseloads within your allocated school as part of the one-to-one support sessions 

• Develop and run a variety of contact points and projects for young people across the school, including group sessions and drop-ins and after school projects 

• Alongside the Head of Youth Work, supervise and build a team of volunteers to work within the school 

• Build good working relationships with school staff, CAMHS and other relevant local services 

General

• Contribute to, and be involved in fundraising and other activities that benefit Matrix, including whole staff workshop days, fundraising activities.

• During school holidays and after school, be involved in projects organised and run by Matrix, including holiday and after-school clubs (e.g. our Youth Café - The Youth Hideaway) within your allocated hours and as agreed by your line manager

• Raise the positive profile of Matrix by building professional relationships in a multi-agency environment including through networking events in the relevant local area, such as meeting with the community safety wardens, local schools, churches, Police and PCSOs 

• Represent Matrix by providing a positive role-model to young people 

• Ensure you work to the Youth Work Standards 

Who are we looking for? (Personal Criteria)

ESSENTIAL 

• Passionate about catalysing change in all young people’s lives 

• Proven track record of at least 3 years youth work experience in schools/community context 

• Team leadership experience 

• Experience of leading community youth provision & able to take responsibility where required

• Strong interpersonal and communication skills 

• Able to relate easily to young people from a variety of backgrounds and develop positive relationships that enable change in their lives, setting appropriate boundaries 

• An understanding of the issues young people face today 

• High levels of motivation and enjoy taking initiative 

• Enjoy working in a flexible, growing, energetic team 

• Some experience in managing volunteers and able to mobilise and motivate them 

• Able to work within the values of the Matrix, including taking a ‘can do’ approach to work 

• Able to move quickly between multiple work locations within and around Guildford

• Organised, with good IT and administrative skills, eg: Microsoft Office and Google Drive 

• Experience of leading workshops and / or groups sessions with young people 

• Committed to support and work within Matrix’s Christian ethos*

• Committed to affirm, pray, and encourage the work of Matrix*

* This post falls within the definition of Occupational Requirement as per the Equality Act 2010.

DESIRABLE

• A relevant Professional qualification in youth work or equivalent specialism (e.g. JNC)

• Knowledge of Guildford Borough and its young people and issues 

• Not afraid to make (and own up to) your mistakes and have fun in delivering projects with young people 

• Confident to plan and undertake assemblies, or equivalent 

• Experience in developing relationships with external partners, and liaising with staff and volunteers

Mary Frances Trust delivers a vibrant programme of support to people across Mid Surrey needing help to improve their wellbeing and mental health.  We need an enthusiastic and well organised person to join us as the Area Coordinator for Mole Valley to continue and expand our work there.  

Mary Frances Trust is the lead provider of Community Connections services in the area and currently has offices in Epsom, Banstead, Elmbridge, and Leatherhead.  We have contracts with the NHS, the local CCG and Surrey County Council and our work is on-going.

The person we are looking for will be based in Leatherhead with some home-based work but will be expected to travel to venues across our area to deliver activities and support clients.

The job is varied and interesting – one day you may be running a coffee morning and the next you may be leading a walk or talking to clients online or over the phone. 

One aspect of the Area Coordinator’s position is to ensure that there are groups, courses and activities in the area that meet the needs of our clients.  The Area Coordinator also meets with clients and introduces them to the service; works with them to plan achievable steps towards recovery and supports them with signposting and referral to other agencies if necessary.  There is quite a lot of admin too! These are just a few of the varied and interesting tasks that make this role so rewarding.

It is a busy job, and you will be part of a small supportive team who have similar roles in other areas.

We need someone who is empathetic but also understands boundaries; who is able to work under their own initiative but is also a good team player; and who can work 37 hours a week, with some flexibility around hours.  In return we will offer you a permanent contract (after the successful completion of probation) and a salary of £28,456 per year.

 MFT is a great organisation to work for; we care about our staff, and we are growing all of the time!   

Community Connections Officer - Let's Connect

Are you passionate about supporting older people to become more active and engaged in their community?

Age UK Sutton is seeking to appoint a Community Connections Officer to support the Let’s Connect service to support older people in the Borough of Sutton to alleviate loneliness and isolation. This service has been developed over the last two years, building on our previous experience delivering more traditional befriending activities. This new role represents an expansion of the service, and an opportunity to support its further development. Reporting to the Let’s Connect Programme Manager, you will work alongside another Officer, to coordinate our volunteer-delivered Community Connections service.

You will champion the service, and be responsible for matching people referred to the service with suitable volunteers, so they can begin their social relationship.

We need someone who understands the demographics and social challenges of Sutton – in particular someone passionate about, and able to articulate, our vision for building close community networks in order to tackle isolation and loneliness, and the impact that a service like this can make.

Age UK Sutton is an independent local charity based in the South West London Borough of Sutton.

The full role profile and person specification can be found inside the job pack.  You can download this job pack at the bottom of this page under Application Resources.

How to apply

Apply through our Hireful careers page submitting a CV, and supporting statement which will give you the opportunity to show how you meet the person specification. You can find the full role profile and person specification in the job pack. Please note that CVs without a supporting statement will not be considered.

Candidates are warmly invited to arrange an informal discussion with the recruiting manager before submitting their application. This can be arranged by contacting Charlotte Butcher, Business Support Manager.

About Age UK Sutton

Age UK Sutton (AUKS) is an independent, local charity with a turnover of around £1.2m. The charity is a brand partner of Age UK, and as such benefits from membership of a network of similar small independent charities across the UK, whilst being able to maintain a focus on local issues in the London Borough of Sutton.

The charity delivers a mixture of ‘on demand’ services, commissioned services, social and community activities, and is increasingly involved in local influencing and strategy. Age UK Sutton is the lead partner for the older people’s strand of the Sutton Plan, the local plan to develop services and improve life for all residents in Sutton. The charity works extensively in partnership with a wide range of other local charities, community groups, and statutory bodies including the NHS and the Council.

We are a small charity with 35 staff, some part-time, and a cohort of over 40 further workers delivering variable hours in our ‘Help at Home’ support services. The charity also has over 100 volunteers. Age UK Sutton enjoys an open and participative working environment. We work to our core values of being supportive, professional and person centred. These are reflected in the way we work with older people, with each other and with our partners. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.

Age UK Sutton strives to provide a supportive working environment for all staff and volunteers in order that they can develop personally and professionally and acquire new skills. We are a flexible employer and pride ourselves on being a family and carer friendly workplace.

We are a founding signatory of the #ShowTheSalary campaign so we have pledged to always show the salary when we advertise roles, to help close the pay gaps that exist in the sector and give all candidates a more equal chance of a fair wage. We also encourage and welcome applications from non-graduates. If there are any reasonable qualifications required for the role we will clearly state this and explain why.

Location: Community based work across the Sutton borough and at the Age UK Sutton Offices, 1 Carshalton Road, Sutton SM1 4LE
Salary: £24,000 - £25,000 per annum
Hours: 37.5 hours per week
Benefits: 25 days annual leave plus bank holidays; sick leave; annual pay review; engagement and wellbeing programme; eye test voucher scheme; learning & development opportunities; home and flexible working options; workplace pension scheme

Closing date: Midnight, Monday 6th June
Interview dates: Monday 13th June and Tuesday 14th June

You may have experience of the following: Community Development Coordinator, Charities, Third Sector, Not for Profit, NFP

Ref: 132 800

VCSE Youth Support Coordinator

Salary: £29,400 (FTE)

Hours: 21 hours per week

Location: Blended working, office base either Ipswich or Lowestoft

Term: Fixed term to 31st March 2024

Start date: 1st July 2022

About us

Community Action Suffolk (CAS) is a well-established and highly regarded infrastructure organisation for the Voluntary, Community and Social Enterprise (VCSE) sector. Our mission is to strengthen and champion community action in Suffolk by supporting the VCSE sector in its work.

About the role

An exciting opportunity to join Community Action Suffolk’s dynamic team. 

Community Action Suffolk are recruiting a VCSE Youth Support Coordinator to lead our youth development team. The role will coordinate the support, training and communications offered through Youth Focus Suffolk.  You will play a key role in growing our youth sector support offer over the coming years. We are at an exciting stage in our organisational development with plans in place for significant growth in our support for community youth provision.  We seek to build capacity in the community to support the development of quality youth work and enhance the quality and scope of youth provision in community settings.

This role will suit experienced youth/community development workers who are passionate about empowering young people and upskilling volunteers.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.  If you wish to understand more about the role please visit our website.

Closing date: 9.00am 20th June 2022, interviews to take place on the week commencing 27th June 2022.

What we offer

You will work within a reputable charity within an empowering and supportive environment which offers its employees benefits which include:

• Blended working – A mix of office and home working
• Agile working with partner agencies
• 33 days paid holiday which includes an allowance for bank holidays
• 4% matched pension contribution
• 2 days pro rata volunteering days
• Discounts on shopping vouchers

PURPOSE OF THE POST

To engage BAME and LGBTQ Ealing residents with low self-esteem or poor mental health & support them to complete volunteering placements within a voluntary organisation based in Ealing. Securing suitable placements and supporting the volunteer accordingly.

MAIN DUTIES AND RESPONSIBILITIES

• To promote the programme to local residents, VCS groups and local mental health services

• To ensure local residents who are from marginalised communities have access to supported volunteering opportunities

• To offer one to one appointments to residents interested in the programme and to help them identify suitable volunteering placements

• To regularly ‘check –in’ with volunteers and provide necessary support and encouragement to complete their placement and ensure it is a positive and rewarding experience

• To encourage and support VCS groups to offer volunteering placements and advise on necessary support

• To signpost residents to mental health support services as when required

• To co-ordinate and host a fortnightly LQTBQ social group at West Ealing Library

JOB PURPOSE

To support the delivery of the aims of Age UK East London through the growth and development of Age UK East London’s volunteer programmes. This will include volunteer opportunities across the whole organisation to include:

• Befriending: Telephone Befriending and Digital Buddies, Connect Newham and Friends at Home.
• Information & Advice and Advocacy (quality assured).
• General Volunteering i.e., Admin support, activity volunteers.
• Any other suitable opportunities as they develop.

KEY TASKS

• Recruit and select volunteers in line with AUKEL recruitment of volunteer’s policies and procedures.
• To manage all DBS applications and renewals and ensure correct procedure and protocols are met.
• Prepare and train volunteers for their role so that they can offer effective support to service users.
• Match and/or place volunteers within services ensuring a clear line of communication at all times.
• To regularly review the outcomes model to understand how service users are being enabled.
• Where appropriate, to carry out home visits to assess and prepare service users for their involvement in the service. 
• Ongoing support of volunteers to include regular supervisions, team meetings, volunteer peer to peer sessions and volunteer events/awards.

ADMINISTRATION

• To ensure all aspects of volunteer recruitment are conducted safely.
• To ensure that all volunteer roles have appropriate task descriptions.
• To monitor any 1:1 relationship to ensure that they are operating successfully and that the outcomes for the individuals involved are being met.
• To co-ordinate annual service user and volunteer surveys as appropriate, collate feedback and evaluate the service provided.
• To co-ordinate the collection of data necessary to provide specific information needed for KPI’s and external requirements and outcomes.
• Report any recommendations for improvements and future developments. 
• To ensure all data is collected through AUKEL organisational customer relationship management data base system (Charity Log).

QUALITY

• To be familiar with and to implement Age UK East London’s policies and procedures.
• Work within AUKEL and the Mentoring and Befriending Foundation policies and procedures.
• Maintain the highest levels of professionalism in handling confidential data, information and disclosure from individuals, organisations and services.
• Ensure any volunteers working within AUKELs quality assured services are fully trained and supported to comply.
• To assist and support with the Investing in Volunteers accreditation process and subsequent renewal of the award.

LIASION

• To represent Age UK East London and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
• Promote the AUKEL volunteering programmes across all geographical areas of service.

GENERAL

• To meet regularly with line manager for support, supervision and appraisal.
• To attend Age UK East London mandatory training programmes.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, Data protection, Safeguarding Vulnerable Adults.

PERSON SPECIFICATION

EXPERIENCE

• Educated to a degree level or equivalent/high levels of experience in similar work.
• Experience of working in partnership.
• Experience of people management and/or support.
• Experience of working within a befriending service.
• Experience of supporting volunteers.
• Experience of delivering to quality assurance frameworks.

KNOWLEDGE AND EXPERIENCE

• Knowledge and understanding of issues affecting older people.
• Knowledge of the requirements of safer recruitment practices.
• Knowledge and understanding of the principles of person-centred practices. 
• An understanding of Equal Opportunities and how it applies to the work of a voluntary organisation.

SKILLS/ATTRIBUTES

• Excellent interpersonal skills.
• Excellent verbal and written communication.
• Ability to present to groups.
• Good planning and organisational skills.
• Good IT skills.
• Ability to work independently and as part of a team.
• Ability to prioritise and manage time and resources in a competent manner.

ADDITIONAL REQUIREMENTS

• This post is subject to an enhanced check through the Disclosure & Barring Service (DBS)
• Ability to travel across AUKEL delivery sites.
• Occasional evening and weekend work.
• Occasional any other tasks that may be required from time to time.

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