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About the Job
Sophie Hayes Foundation (SHF) is a small but mighty charity, empowering women survivors of modern slavery and exploitation. It is an important time at SHF. Our new strategy ‘Sustainable Freedom from Modern Slavery’ launched in 2024 and this role is essential for the delivery of the strategy and ensuring that survivors of modern slavery, human trafficking, and exploitation have access to the support and opportunities they need to achieve their aspirations, independence and a positive future. With soaring numbers of referral to the NRM and thousands more victims living in fear of a hostile environment, this has never been more important than now.
At the heart of Sophie Hayes Foundation’s work will be the support to and empowerment of survivors of modern slavery and human trafficking and this role is critical to survivors’ journeys to sustainable freedom. We are increasingly aware of the precarity faced by survivors, especially during transitions moving on from support and at points of decision making from the NRM or Home Office.
Alongside a small, friendly and dedicated team, you will build pathways of support for a range of participants who are supported by SHF through connecting them to other community organisations. Your role will include assisting them to access safe accommodation, community support, mental health support and access to finances.
You will champion the voices of survivors through the work of the organisation, working with colleagues in CREW, our survivor network, to provide continued support to survivors’ long term.
About the Role
- Conducting initial welcome calls to participants to assess their needs and desired pathway into SHF
- Host Monthly 121 Check-ins with participants who don’t have support workers and during those sessions signpost to long-term support to widen their community support. Writing support letters when needed
- Actively engage with local, regional, and national partners and anti-slavery networks to build and maintain partnerships for survivor referral pathways to other organisations
- Work alongside the CREW Co-ordinator to run events which foster connection within our CREW network, such as a monthly coffee morning
- Support in the facilitation of in-person sessions whether CREW or part of the Programme delivery.
- Support in the facilitation of Programmes and CREW events
- Ensure highest levels of Safeguarding, compiling safety plans for participants and carrying out risk assessments where necessary.
- Accurate data input to and management of internal monitoring and finance systems, working closely with the Head of Programmes to analyse trends and contribute to reporting.
- Contribute to centring survivor perspectives in the work of Sophie Hayes Foundation by sharing and channelling learning from programme delivery to colleagues.
- Other duties which may arise under the implementation of the new strategy, as directed by the Head of Employability Programme.
About You
This role would suit someone who is passionate about supporting others and empowering them to take the next steps in their journey.
You may have prior experience as a teacher, caseworker or charity coordinator.
We are looking for a team member who is organised, efficient, reliable, empathetic and ready to get stuck in helping across our range of survivor services.
We welcome applications from individuals with a range of skills and experience drawn from their professional and personal lives, including those who may have lived experience of modern slavery, human trafficking and exploitation.
The client requests no contact from agencies or media sales.
We are looking for an experienced, proactive and creative Community Engagement Coordinator to strengthen and deepen our relationships in Lewisham. Help us to advance community stewardship, raise awareness about the benefits of street trees and increase tree canopy cover equitably. The Coordinator will manage our volunteer programmes, including recruitment, retention and bringing new ideas for engagement. Responsibilities include promoting and supporting our tree planting initiatives, as well as identifying new opportunities for community involvement. The role involves collaborating with team members and stakeholders to help achieve STfL’s mission of creating a greener and healthier urban environment.
£35,000 pro rata
0.8 FTE, 4 days per week
1 year minimum fixed term contract
Reporting to Executive Director
Responsibilities:
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Volunteer management including recruiting, developing and retaining volunteers
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Be the ‘go to’ person to provide support for our Area Reps and Street Reps and develop a peer-to-peer network to share best practice across volunteer
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Raise awareness around trees, particularly in areas of low tree canopy cover and where we are currently underrepresented
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Work closely with the tree care team to support volunteering and training opportunities including watering, formative tree care, auditing
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Building networks and developing meaningful relationships with community groups and individuals, working at a hyperlocal, neighbourhood level
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Spend time listening to groups and gathering feedback to understand their emotional responses and perceptions to trees
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Work with communities and partner charities to map formal and informal networks within local neighborhoods
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Use creative approaches to evaluation, collecting and analysing impact data including volunteer surveys, 121 conversations and case studies to measure outcomes, particularly related to health and wellbeing
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Reaching new audiences: building relationships with diverse communities and work in partnership with community groups to co-design tree planting schemes in public realm
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Community stakeholder engagement - engaging and cultivating relationships including community groups, Parks groups, local charities, tenants and residents’ associations
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Organising in-person community engagement activities and training sessions for local residents including tree walks, citizen science sessions, workshops, networking opportunities and the sharing of resources
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Integrate equality, diversity and inclusion principles into all aspects of our work
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Maximising our communications impact: promote our work, raise awareness and increase our reach. Communicate regularly with our guardians and volunteers
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Create content to contribute to our social media, newsletter and website, for example: develop inspiring case studies about our work and beneficiaries. Help gather content at in-person events to support storytelling
Experience:
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Experience in the charity sector in community engagement or development
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Practical experience in successfully planning, coordinating, and delivering community-based events, workshops and activities
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Experience engaging with communities in London
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Experience in recruiting, training, supervising, and motivating groups of volunteers
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Experience in building and maintaining strong, collaborative relationships with diverse stakeholders, such as resident groups, schools, local authorities and charities
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Experience using co-design principles to facilitate workshops with a diverse range of communities
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Knowledge of tree planting/environmental sector is desirable but not essential
Skills and qualities:
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Empathetic, with good listening skills
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Able to build and maintain strong and meaningful relationships
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Excellent interpersonal and communication skills - ability to adapt to different audiences
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A strong commitment to environmental and social justice
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Passionate about our cause and able to inspire others
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Understanding of lived experience and community needs
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Excellent time management and organisational skills
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Creative problem solver
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Strong degree of flexibility is desirable - due to the nature of community work, some evening and weekend work will be required. You will be given plenty of notice
Please note, if you don’t have all the skills or experience, we still encourage you to apply!
We plan, plant and care for street trees in partnership with local people
We’re seeking a community-builder to grow our water-testing and river stewardship community across the River Wey catchment and beyond and lead communications for the region and the wider Water Rangers community.
This hosted role at Zero Carbon Guildford (ZCG) supports the River Wey catchment community co-created by Water Rangers, River Wey Trust, and ZCG.
Project overview and objectives
Since 2021, Water Rangers, River Wey Trust and ZERO Carbon Guildford have built a thriving community-led programme across the River Wey catchment. We’re now looking for a special person to better support our volunteer-run river stewardship, to deepen community engagement and coordinate actions that support healthier rivers and their ecosystems.
About the role
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Contract: 12-month fixed term, potential to extend
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Hours: 4–5 days/week (0.8–1.0 FTE); includes planned evening/weekend work for events/training. Willing to consider 3 days/week for the right candidate.
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Salary: £31,553 FTE (can be pro-rated)
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Location: ZERO, Riverside Business Centre, Walnut Tree Close, Guildford, GU1 4UG (some WFH possible). Travel across the entire River Wey catchment (e.g. Guildford, Liphook, Godalming, Alton, Woking and Weybridge).
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Reporting: Employed by Zero Carbon Guildford, Supervised by Water Rangers with support from River Wey Trust
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Start date: As soon as possible
Role purpose and responsibilities
This is a new role, created with the aim of strengthening and growing the successful river stewardship and water testing in the River Wey catchment.
Responsibilities:
Lead community building & volunteer enablement
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Recruit, onboard and train volunteers; supervise interns and support educators/community leaders.
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Deliver and support the delivery of volunteer-run education sessions, Community Lab activities, community pop-ups, and monthly monitoring.
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Create resources, project work plans and training assets; run training workshops; shadow/coach volunteers; manage rotas and recognition.
Lead communications
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Plan and deliver communications for river stewardship activities, water monitoring tools, and community events across social, web, newsletters, and press.
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Write compelling copy and create on-brand graphics, videos, posters, and slide decks.
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Tell impactful stories from the Wey and share across River Wey Trust, Water Rangers and ZCG channels.
Partnerships & recognition
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Act as a key contact across the Wey Landscape Partnership and align activities with shared priorities.
Build relationships with local businesses and organisations; develop outreach decks and simple sponsorship materials. -
Provide stewardship and basic impact reporting to sponsors.
Fundraising & reporting
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Support and lead fundraising efforts (grants, sponsorship, donor engagement).
Develop and improve sponsorship packages (Adopt-a-Testing-Site, kit/event sponsorship, employer volunteering). -
Track metrics (volunteers trained, sessions delivered, audiences reached, data logged, funds raised) and produce partner/funder updates.
Person Specification
We’re looking for someone with a combination of strengths in communications and community building and a willingness to learn. You should be self-motivated, organised, people-centred, and partnership-minded. Having a passion for the environmental and rivers is integral, but you don't need to be a water/river expert. You’ll need access to a vehicle for those events that can’t be reached on public transport (mileage will be reimbursed).
Essential skills & experience
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Communications: ability to write compelling copy and produce simple, on-brand visual materials.
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Community building: experience enabling volunteers, educators, or community groups.
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Training/facilitation: confident delivering workshops, onboarding sessions, or group activities.
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Programme coordination: experience delivering community, charity, education, or engagement projects.
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Organisational skills: able to plan, prioritise and manage multiple strands of work independently.
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Relationship building: comfortawble working with partners, local groups, or businesses.
Desirable skills & experience
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Previous experience in the charity sector.
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Fundraising or sponsorship experience (grant writing, donor engagement, or reporting).
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Experience managing budgets, project resources, and impact reporting.
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Experience in community science, citizen science, water science, biodiversity or environmental engagement.
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Digital/content skills: Canva/Adobe, Google Workspace, WordPress, Mailchimp, basic video editing.
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Experience running social media campaigns.
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Understanding of safeguarding/DBS considerations.
What success looks like (first 6–12 months)
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Growing reach and local visibility with strong, place-based stories.
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Monthly monitoring and regular schools/community engagements where volunteers can take help take the lead.
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£10k secured via grants and/or sponsorship (e.g. testing sites sponsored or grant secured, with support of supporting organisation mentorship).
Benefits
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Travel expenses for work beyond your normal place of work.
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Expenses for work-related communications.
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Pension contribution.
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Annual leave: 25 days plus bank holidays (pro rata for part-time employees).
Inclusive Recruitment Statement
At Zero Carbon Guildford we believe diversity makes us stronger. We’re passionate about creating an inclusive workplace where everyone can thrive and be their authentic self. We welcome applications from candidates of all backgrounds, experiences, and identities, including (but not limited to) race, ethnicity, gender, age, disability, sexual orientation, religion, and socioeconomic status.
Research shows that some candidates may self-select out of applying if they don’t meet 100% of the listed criteria. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we still encourage you to apply—you may be the right person for the job.
Privacy
We respect your privacy and are committed to protecting your personal data. Any information you provide during the recruitment process will be handled securely, used only for recruitment purposes, and never shared without your consent. For full details, please see our Privacy Policy.
How to apply
Please include a cover letter with your CV.
Interviews: week commencing 12th January 2026 (evening/weekend slots may be offered).
The client requests no contact from agencies or media sales.