Community coordinator jobs

You’ll be responsible for managing your own pool of community fundraisers, providing excellent supporter care and helping them make the most of their fundraising. You’ll be the first point of contact for supporters and enquirers, responding across a range of channels and building strong relationships that encourage long-term engagement.

You’ll also work closely with colleagues across the Community & Events Team and the wider organisation, providing effective fundraising and administrative support. You’ll help maintain and improve the systems, processes and supporter journeys that enable us to deliver an excellent experience and maximise income.

We’re looking for someone who is organised, proactive and motivated by building relationships and delivering great supporter experiences. You’ll be confident managing a busy workload, communicating with a wide range of audiences and identifying opportunities to improve how we work.

Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.

Join a passionate and committed team driving forward social justice through women-led community organising!

The successful candidate will support Community Savers groups and networks in North Manchester and Wythenshawe achieve their goals for financial and social inclusion, mental wellbeing, community led development, participatory decision-making, and housing and climate justice.

You will work through a community-led process to:

• build strong community associations
• develop common visions and area action plans 
• build membership and support capacity building among young women aged 18-30
• raise small grants funding
• identify priorities for skills development and learning exchange
• help coordinate evidence-based advocacy projects
• keep appropriate records of meetings and events
• capture and communicate learning, progress, and impacts.

You are:

• Experienced in working in neighbourhoods with long term health inequalities.
• Good at building trusting relationships while maintaining boundaries and being mindful of your own levels of resilience.
• Passionate about social justice and championing community expertise.
• Compassionate and non-judgemental.

Please download the application pack for further information and a full job description.

Note that Community Savers is a majority women-led and transinclusive movement that works in alliance with Community Led Action and Savings Support (CLASS). Membership is open to anyone of any gender identity and community action aims to benefit all people in the areas where we work. Leadership and governance structures seek to celebrate and amplify the voices of working class women as those most disadvantaged by the intersecting cost of living, housing and climate crises.

The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA). 

Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community. 

They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know. 

This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition. 

This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention. 

Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams. 

Please note, you must have the right to work and reside in the UK to apply.

Key Responsibilities 

Membership 

• Implement and promote the new SciFAW membership offering to current, lapsed and prospective members, helping to grow and strengthen the membership community. 
• Develop the member, supporter and student membership journeys, ensuring a positive and seamless experience at every stage. 
• Manage the membership application approval process, including documenting Trustee decisions and administering confirmations and welcome communications. 
• Liaise with colleagues responsible for the membership operations and data to ensure the charities retain accurate records and use effective processes. 
• Administer and analyse the post-join questionnaire and use its insights on members' interests, affiliations and areas of work to inform future engagement, events and activities. 
• Lead a retention-focused approach across all membership, community, communications and event activities, ensuring members consistently experience value, connection and engagement throughout their relationship with SciFAW, while acting as their primary point of contact. 
• Analyse data and report on member acquisition, retention, trends and engagement. 
• Working with scientific staff, input into the development of the LINKS scheme, supporting its growth and strengthening its role as a membership activity. 

Events 

• Work with scientific colleagues to develop the charities’ programme of member-exclusive events. 
• Organise a programme of member-exclusive events throughout the year, aligned with plans agreed with the Head of Income Generation. 
• Co-ordinate the programme of member-only events alongside our annual conference, working with science staff and conference organisers to design, plan and deliver them. 
• Work with the wider team and external collaborators to develop events and engagement opportunities for students and early-career researchers, including careers-focused content at the annual conference. 
• Contribute to event planning to ensure events are engaging and responsive to member interests and feedback. 
• Work with administrative support colleagues to organise and deliver events, allowing you to focus on member engagement. 
• Provide occasional administrative support for corporate membership and sponsorship activities as required. 

Community and Communications 

• Act as the primary point of contact for members, providing a welcoming, responsive and professional experience. 
• Build strong relationships with members, ensuring they feel valued, connected and engaged with charities missions. 
• Craft the communications to members at each stage of their membership journey to optimise engagement and retention. 
• Produce a quarterly membership newsletter that showcases member stories, highlights opportunities and strengthens community connections. 
• Work with the Communications team to develop engaging membership marketing and retention materials across all SciFAW membership routes and for HSA individual members. 
• Collaborate with scientific staff to deliver member-only roundtables. 
• Collaborate with scientific staff to increase opportunities for members to engage effectively with the charity's grants, awards and scientific activities. 

Essential skills and experience required

• Experience coordinating a membership function, with hands-on delivery of member engagement, recruitment and retention activities and community building. 
• Proven ability to work independently and within scope, managing priorities and collaborating confidently with senior colleagues, scientists and external stakeholders. 
• Experience planning and delivering both online and in-person events. 
• Experience using CRM or membership databases for record management, reporting and analysis (both charities use Beacon CRM). 
• Excellent written communication skills, with experience producing audience-focused content such as newsletters, event communications and membership materials. 
• Strong interpersonal and relationship-building skills, with the ability to engage effectively with a wide range of stakeholders. 
• Strong organisational skills, with the ability to manage multiple workstreams and priorities simultaneously. 
• Reliable and accurate in reporting progress, with a clear view of what's completed, what's outstanding and what's at risk 
• Strong presentation skills, confidence in communicating and presenting to external stakeholders and groups, including being comfortable making phone calls where necessary 
• A genuine commitment to animal welfare and enthusiasm for the mission and values of the charities. 

Click apply to download the full application pack before completing your application.

Join us and be part of something incredible - changing lives and creating fresh starts.

South West Community Chaplaincy (SWCC) provides dynamic, holistic support for people navigating the Criminal Justice System. We mentor individuals with criminal convictions to help them safely integrate back into their communities.

The Role

As our Community Connections Co-ordinator, you will inspire faith communities and churches across the South West to get involved. You will lead our volunteer network from start to finish, bringing creative ideas to attract, train, and support passionate people. Our volunteers are the absolute cornerstone of this life-changing work.

• Location: Office base is in Exeter (Covering Devon, Cornwall, and Western Somerset)

Key Responsibilities:

• Engage Communities: Network with churches and faith groups to promote volunteering.
• Manage Volunteers: Oversee recruitment, induction, training, and retention.
• Deliver Training: Upskill local congregations to work safely and effectively with people who have convictions, using SWCC resources.
• Build Safe Spaces: Identify and cultivate welcoming community networks for our clients.
• Team Collaboration: Work closely with our Chaplains and other staff to map out local volunteer opportunities.

 What we are looking for:

• Faith Alignment: You actively embrace the faith ethos and values of SWCC (Occupational Requirement).
• People Skills: You build positive, authentic relationships with diverse groups of people.
• Creative Mindset: You think outside the box to solve recruitment challenges.
• Flexibility: You are available for occasional weekend work to support community events.

Benefits:

• 12 - 17 days annual leave per annum + 4 – 5 bank holidays
• Pension contribution 6%
• Travel and mileage expenses paid from designated office.
• Flexible working hours

We are seeking a proactive and detail-orientated  Community Fundraising Coordinator to support the Community Fundraising Team to deliver income growth across our three charity brands: Guy’s and St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity. Together, these charities support Guy’s and St Thomas’ NHS Foundation Trust, one of the UK’s largest and busiest NHS Foundation Trusts.

We have exciting plans to grow our Community Fundraising programme and this role will be key in supporting the implementation of these plans. In particular, the Community Fundraising Coordinator will develop and deliver engaging supporter journeys, build meaningful relationships with our charity supporters as well as ensure the smooth day to day operational delivery of the Community Fundraising Programme.

This role is suitable for someone who enjoys working with charity supporters and is passionate about creating an excellent supporter experience. You will need to be organised, supporter focused and comfortable working in a fast paced, hands-on team environment.

Key Responsibilities

• Stewardship and Account Management 
• Manage relationships with community fundraisers, including patients, patient families and in memory fundraisers, providing first class stewardship to maximise engagement and loyalty. 
• In collaboration with the Supporter Experience team, lead on and deliver stewardship excellence and supporter journeys that are supporter centric, creative and mindful of ROI as well as developing and delivering a continuous improvement approach to the ongoing management of these journeys.
• Lead on the fulfilment of fundraising materials requests from supporters, managing and replenishing stock levels. Collaboration and Team Support. 
• Support the Community Fundraising Leads on the project management of growing income from community fundraising audiences, e.g. Do Your Own Fundraising, clubs, groups and organisations and In Memory.
• Support the Community Fundraising Leads to develop and ensure project milestones and KPIs are met. Deliver monthly updates on progress. 
•  Work collaboratively across the wider fundraising team, charity and hospital colleagues, to create a culture of fundraising at the Trust to grow our grateful patient audience. This will include co-ordinating and attending activities onsite in our hospitals. 
• Work collaboratively with Supporter Care to manage escalated supporter enquiries and develop effective processes, ways of working and response templates that support consistent, high-quality supporter care and smooth transition of supporter enquiries across teams.
• Deliver training where applicable for our volunteer programme and colleagues. 
• Support the wider Community & Events team with stewardship, fulfilment and events preparation where needed. 
• Take a proactive approach to working in a high performing and collaborative team. Data, Insight & Marketing 
• Support content generation for Fundraising and Experience & Engagement teams by identifying fundraisers to share their experience to inspire impact-led communications and storytelling.
• Have an insight-led approach to our activities, regularly analysing data and gathering supporter feedback. 
• Ensure data processing is accurate, timely and up to date. Other Duties 
• Undertake other duties as directed by the Community Fundraising Manager or Head of Community & Events as required.

 Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Expertise

Skills, abilities, and attributes: 

• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors.
• Ability to prioritise and manage a demanding workload. 
• Ability to plan and deliver projects within budget and time. 
• Excellent written and verbal skills. 
• Willingness to work hard and attend, where necessary commitments outside normal office hours.
• Motivated by high standards with excellent attention to detail.
• Ability to support project delivery to meet objectives, budget and time
• Computer literate, i.e. Word, Outlook, Excel with capability to quickly learn and upskill in learning new fundraising platforms and tools.

Knowledge, experience, and qualifications: 

• Experience of working in a fundraising environment.
• Experience of delivering an excellent customer/support stewardship experience. 
• Knowledge of a Fundraising Database (e.g. Raiser’s Edge or SalesForce). 
• Understanding of NHS Charities or healthcare fundraising. 

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.

Why Work for Us:

• Hybrid working

• Additional Birthday Day off

• Flexitime and TOIL

• Pension employer contribution 6%

• Two volunteering days (pro rata)

• 25 days annual leave (plus bank holidays)

• Access to the Blue Light Card

• Ongoing training and professional development opportunities

• A positive, inclusive team culture where your ideas are valued

• Enhanced maternity/paternity pay

• Employee Assistance Programme

The purpose of this post is to co-ordinate and develop the Bexley Community Champions programme, supporting a diverse network of volunteers to share trusted health and wellbeing information, gather community insight and strengthen communication between residents, communities and local partners.

The role involves volunteer recruitment and support, community engagement, partnership working, event delivery, and monitoring programme impact. We are looking for someone with experience in community development, volunteer management or health and wellbeing projects, alongside excellent communication and organisational skills. 

 

Spectra is looking for a Research and Community Development Coordinator to join our growing Sex Worker Support Service.

Spectra is a health and wellbeing not-for-profit with a strong LGBTQ+ heritage. We design and deliver programmes for people from marginalised communities, including LGBTQ+ communities, particularly trans and gender diverse communities, sex worker communities, young people, and people living with and affected by HIV. Our work includes sexual health programmes, HIV and STI testing and outreach, counselling, advocacy, peer support and mentoring. 

Our Sex Worker Support Service has grown significantly since it was formed in 2023, and we are now looking for someone who can support the next stage of its development through community engagement, partnership work, participatory research and shared learning.

About the role

This role will support the ongoing development of Spectra’s Sex Worker Support Service by working closely with the Head of Sex Worker Support Services and the wider team. The postholder will help develop collaborative working with community and grassroots organisations, experts by experience, statutory agencies and other stakeholders.

You will lead on developing projects that support cross-community development in the sex worker support sector across London. This will include building external partnerships, helping to develop training, and supporting Spectra to play a positive and useful role in the wider sector. 

The role will also involve recruiting for and facilitating community participatory research projects and focus groups, contributing to data analysis and report writing, and sharing learning with colleagues and external stakeholders. The postholder will also occasionally contribute to outreach sessions and community support training, to build a direct understanding of the needs of the sex workers we work with.

Key areas of work

In this role, you will:

• Support the development of collaborations with agencies, grassroots organisations, collectives and experts by experience.
• Assist with the production of peer-led needs assessments and reliable, usable data and research. 
• Facilitate regular community participatory groups with service users and share learning with colleagues. 
• Create and distribute a monthly newsletter to stakeholders.
• Coordinate training opportunities and awareness-raising sessions with external organisations, delivering training alongside the Head of Service and/or other colleagues.
• Assist with funding proposals and applications. 
• Contribute to monitoring, evaluation and reporting.
• Help create, review and monitor resources for service users. 
• Work with Spectra colleagues and external partners to increase community engagement and develop resources for service users.

About you

We are looking for someone who is organised, thoughtful and community-minded, with good communication skills and a strong commitment to the rights and wellbeing of people from marginalised backgrounds.

You will have lived experience of sex work or transactional sex, or substantial experience working in trusted, peer-led sex worker support settings. Spectra delivers this service using a peer-led model, and lived experience is considered essential to this role because it supports trust-building, meaningful engagement, culturally competent service delivery, and the development of services that reflect the needs and experiences of sex workers and people engaged in transactional sex. 

You will also bring experience of developing good working relationships with stakeholders while maintaining professional boundaries, and experience of community research projects, data analysis and report writing.

We would particularly welcome applications from people who have experience of direct work within sex work community projects, online or in-person group facilitation, and/or knowledge of community participatory research methods.

About Spectra

Spectra’s values shape how we work, how we support one another, and how we work with the communities we serve. Our values are grounded in lived experience and reflect our commitment to equity, care and collaboration. We aim to be inclusive, supportive, emotionally aware, accessible, anti-oppressive, lived experience-centred and community-driven. 

We strive to provide a strong and supportive working environment for our staff team, many of whom have lived experience and are from the communities we serve.

How to apply

To apply, please complete the application form and return it by Thursday 3 September at 9am.

Interviews will take place in person on Monday 14 September.