Data Analyst

We’re looking for an enthusiastic and motivated data analyst to join the Knowledge and Insight team.

Position: Data Analyst (Health Data)

Location: Homebased, Nationwide

Hours: 35 hours per week

Salary: Circa £35,000 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 12 November 2021

Interview Date: To be confirmed

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Head of Business Intelligence, the Data Analyst (Health Data) will drive our ability to understand our customers and products, particularly in relation to health data on stroke, and be a key link with our Systems Leadership and service delivery teams. The post-holder will work as part of the Business Intelligence function to put data analysis and evidence at the heart of the organisation.

Key responsibilities will include:

• Understand the Stroke Association’s data needs, in its role as a system leader, and collaborate with service delivery and policy colleagues to develop appropriate solutions
• Provide thought leadership on utilising data from the wider health and social care landscape

About You

You will have a proven record of:

• Analysing, interpreting and visualising health data to drive decision making processes, using tools such as Excel, SQL and BI platforms
• Communicating health data and statistics to specialised and lay audiences

To fulfil the requirements of the role you must abode within the U.K and have the right to work in the U.K.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of you skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Database Manager, Database Officer, Database Analyst, Reporting Analyst, Data Manager, Senior Fundraising Database Analyst, Data Analysis Officer, Data Insights Analyst, Data Import and Integrity Executive, CRM Data Analyst, Data Analyst – Fully Remote, Remote Data Analyst, Senior Data Analyst, Junior Data Analyst, Health Data Analyst, Digital Data Analyst.

Survivors Manchester is delighted to be able to announce they are looking for someone special, passionate, and driven to come and work with us on tackling the impact of the sexual abuse of boys and men in Greater Manchester, based in our Salford/City Centre premises.

The Data Analyst is to lead the collection, analysis, reporting and quality assurance of data relating to the work of Survivors Manchester to ensure the central operational function meets the needs of our organisation and commissioning groups.

As Data Analyst, the main duties include:

• Analysis of all key data, produce timely, accurate and reliable data reports
• Maintenance of network databases, including support for data collection
• Developing a working knowledge of all the software packages used within the service
• Collation and presentation of statistical data
• Maintaining a high standard of data quality within the network databases

In return for your time, experience, and commitment to the organisation, you will receive a competitive salary; annual leave package with incremental rises plus bank holidays; company sick pay; Birthday annual leave; monthly clinical supervision; pension contribution; and a range of discount and benefit programmes.

As a member of the Fundraising Team, the Data Analyst will play a key role in delivering a renewed focus on evidence-based decision making. This will enable our client to maximise Lifetime Value across all their Supporter Audiences.

They will provide evidence-based insights to drive fundraising decisions that increase their overall effectiveness. These insights will enable the fundraising teams to implement audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with their supporters.

They have achieved significant growth over the last five years, largely through individual giving, legacies, major gifts, and some in memoriam giving. They are keen to make a step change in their voluntary income, this is an exciting time of growth and opportunity at our client and they are looking for an enthusiastic person to join their team. This role is essential in ensuring that they have sufficient resources to provide their vital service now and into the future.

If this sounds like you, and you have the relevant skills and experience then they would love to hear from you.

Data Analyst Requirements:

Essential

• Experience of applying statistical, analytical, modeling, segmentation techniques (including packages such as SAS or SPSS, Business Objects, Faststats/Alterian and/or Chaid) to maximize marketing effectiveness
• High degree of ICT literacy
• Experience of the exploitation of a range of analytical techniques, including statistical analysis and demonstrable experience of solving complex business problemsExperience of finding, interpreting and communicating insightful nuggets about supporters/customers to inform evidence-based decision making and grow income
• Knowledge of Customer Relationship Management and its practical application
• Good working understanding of analytical tools or languages (relational databases/CRM), reporting tools and consolidation with third party data
• Understanding of GDPR
• Excellent written and verbal communication skills, with the ability to express ideas lucidly, present arguments in a logical manner and argue persuasively on complex marketing issues
• Excellent problem solving skills

Desirable

• A flexible and entrepreneurial approach with a strong focus on results
• Experience of working in a charity or fundraising team
• Experience of using insight to support and deliver the strategic vision within a comparable organisation
• Experience of developing and implementing an integrated approach to supporter or customer marketing

About our client:

They love what they do. It is a place where people care for each other, provide support and encourage everyone to be their best. They pride themselves on being one of the UK’s leading air ambulance charities. As an innovative charity, they are continually developing their organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. All their staff live their values: they care no matter what, they go above and beyond, and they do the right thing for their patients, their families, their supporters and community.

Location: Stokenchurch, Bucks
Contract Type: Permanent
Hours: Full Time
Salary: £32,000 - £35,000 per annum, plus competitive benefits

You may have experience of the following: Data Analyst, Content Migration Specialist, Reporting Analyst, DBA, Database Administrator, Business Analyst, Management Information, Charity, BI Analyst, Not for Profit, MI Analyst, Business Intelligence, CRM, Database Analyst, Customer Relationship Management, etc

Ref: 103 802

Position: Digital Analyst and Optimisation Lead
Type: Full-time (35 hours per week), permanent
Location: Office-based contract in London, N4 with flexibility to work fully remotely with occasional requirement to visit our London office
Salary: £43,638 - £48,182 per annum plus excellent benefits
Salary Band: Band G2
Department: Digital and Content team

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

We’ve got an opening for an experienced Digital Analyst and Optimisation Lead to join our brilliant Digital and Content Team.

In this role, you’ll lead our reporting across our online platforms, and will be our central point of expertise for web analytics, channel marketing insights, and SEO.

You’ll offer insights and analysis to inform our understanding of what drives engagement and conversions against goals and KPIs. You’ll also oversee our tracking and tagging structure across all our digital platforms and campaigns.

You’ll have a real passion for data, create clear and actionable performance reports for our platforms, digital projects and campaigns – and you’ll be comfortable in communicating these reports to our stakeholders in a user-friendly way.

You’ll have advanced knowledge in Google Analytics, Data Studio and Google Tag Manager, and will be experienced in implementing optimisation strategies using tools such as Google Optimise.

This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.

We offer 35 days annual leave (pro rata for part time employees) including bank holidays, travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

Closing date: 9am on Friday 5 November

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity. 

We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

No agencies please.

Christian Aid are currently looking to build a CRM team to deliver a new phase of their CRM programme and as part of that team, they are seeking a Senior Business Analyst who enable effective decision making in the delivery of new functionality to their CRM and ensure their systems integrate seamlessly with their wider technical environment.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide.

Our context

After successfully rolling out Microsoft Dynamics in September 2020, we are keen to make full use of the platform in every corner of our fundraising and supporter engagement activities. You will be joining and advising the CRM development team in decisions regarding the software development and technical support of the platform.

Following on from the core implementation, this programme will be rolled out over the next 12-15 months as an entirely new project with a new internal team driving it forward to ensure the business has the required tools to deliver Christian Aid's core mission.

There has never been a better time to join our organisation. Well, we would say that, wouldn't we? But we mean it. Despite the challenges we have all faced over the last year, we have performed well and continued to make an impact. We've made significant progress in our digital capabilities and we have an ambitious global strategy, Standing Together, guiding us along.

About the role

As directed by the CRM Technical Lead, carry out business analysis and automated testing activities in order to deliver the continuous improvement of the CRM solution. Work effectively with stakeholders and perform robust business analysis that provides insights into understanding As-Is and To-Be process models, including data structures and interdependencies, that are translated into concise agile requirements.

The key outcomes that Christian Aid hope to achieve through the role are:

-To proactively identify opportunities for more effectively realising project benefits and to fully articulate the proposed solution to the project team and steering group.

-To proactively identify through the requirements gathering process risks to realising project benefits and to work with teams to create appropriate and effective solutions.

-To act as mentor and Business Analysis subject matter expert to upskill and improve the existing team.

-To set out and implement best practice Business Analysis processes, tools and ways of working to improve the existing level of capability.

About you

You will have at least six-years experience, be a team player with strong data, analytics and marketing skills and know how to use those to deliver outstanding supporter engagement to drive income. You'll have bags of enthusiasm, initiative, and excellent problem solving and collaboration skills. You exhibit a strong desire to learn and share knowledge with colleagues and are willing to adapt your approach to different team members.

You're great at motivating others and have an infectious enthusiasm for CRM and FSE strategy. You will be asked to contribute to broader discussions on how we use data, analytics and insight to drive forward Christian Aid's income generation and brand strategies, identifying opportunities and collaborating with colleagues to prioritise and deliver, particularly in the digital space.

You will have several years' experience of business analyst work, and experience of working with an Agile mindset and practices.

Further information

This role requires applicants to have the right to work in the country where this position is based.

All successful candidates will require either a Basic or Enhanced Disclosure Barring Service certificate (DBS) as part of your clearance for commencing your role with us. Information will be forwarded to you by the HR team with your offer.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

Christian Aid is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behaviour including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with Christian Aid is expected to share and demonstrate our values and adhere to Christian Aid's Safeguarding policy and sign Christian Aid's Code of Conduct.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Accompanying Statement

As part of your application you will be asked to illustrate your suitability for the role by showing how your experience and skills to date will help deliver this exciting project.

Data & Impact Analyst

Standing Together is seeking to appoint a Data Impact Analyst to support the work of our London Multi Agency Risk Assessment Conference (MARAC) Team. You will have the ability to work collaboratively and effectively with all the partner agencies.

Multi Agency Risk Assessment Conferences are regular meetings where information is shared by a variety of key organisations both statutory and non-statutory on the highest risk domestic abuse cases in order to create safety/ action plans that help reduce and manage risk to victim/ survivors.

The successful applicant will have experience of data collection, analysis, interpretation of information and robust presentation of Standing Together data through accurate report writing. In addition to proficient IT skills in Word, Excel you will have a strong understanding of case recording data base systems. We are looking for a highly organised individual who is driven, analytical, proactive and able to work independently as well as in a team.

Standing Together is committed to ensuring our workforce is reflective of our diverse population and is therefore committed to increasing representation of staff of Black, Asian and Minority Ethnic backgrounds across all roles and at all levels. We strongly encourage applications from within these communities.

Salary: £26,000 (ILW) per annum (pro rata)

Part Time: 21 hours per week
Contract: Temporary contract with funding secured until 31st March 2022 

Location: Initially this post will be home based due to the COVID19 pandemic but following this the post will be based in Standing Together offices in West London. 

Application Closing Date: Tuesday, 9th November 2021, 5pm.
Interview Dates: Tuesday, 30th November 2021

We are looking for someone with a flexible approach, excellent IT skills and experience of working within a fast-paced challenging environment. The successful applicant will be highly proficient in using Microsoft Office, particularly Excel and also have lengthy experience of using databases. This role requires data extraction, formatting of data and producing detailed reports for managers to view and analyse. You will need to have a can-do attitude and a commitment to ensuring Beacon Counselling remains an excellent service provider. We prefer that you have an understanding of the voluntary sector through voluntary or paid work, but this is not essential as we will provide thorough training and induction. 

Please note, this role requires at least 50% of the time working on site 

Beacon Counselling is a registered charity and exists to improve the lives of people experiencing mental and emotional distress. To achieve this Beacon provides counselling across the borough of Stockport and beyond.

This role involves the following work pattern: 

Hours: 16 hours per week across 4 days. Some flexibility is available with home and on site working following a full induction on site in the first month.

Venue: Beacon House, 50-52 Middle Hillgate Stockport SK1 3DL

Pay: £20,200 per year (pro rata) 

Holidays: 23 days a year and 8 days public holiday – calculated pro rata. (Increase 1 day per year of continuous employment up to maximum of 25 days) 

In addition, you are expected to attend an office team meeting every month. This may not necessarily take place during your normal shift.

The successful applicant will not be confirmed in post until satisfactory references are received. 

Completed application forms must be returned by 5pm on Thursday 4th November 2021. No applications will be accepted after the deadline.Interviews for shortlisted applicants will be held on Monday 8th November 2021 and are unable to accommodate any alternative dates. 

About the role

We are looking for someone who has a passion for working with data, and providing business intelligence that leads to action. If you love creating simple ways to explain complex data, and are excited by revealing the stories hidden within the data, then this could be the role for you.
Your main focus will be to provide reporting and research for our fundraising and marketing initiatives, helping to create a clear view of our marketing directorate performance. You will work closely with colleagues and key stakeholders to understand business intelligence requirements, scope out projects and deliver reporting to agreed specifications. You will work closely with colleagues to ensure that reporting is used and a data-driven culture established. The outputs from your work will lead to insight that supports strategy development, and future investment decisions.
We are looking for someone who has proven experience in analysing data and producing reporting, ideally using some advanced techniques for data extraction and manipulation (such as SQL) and a modern data visualisation tool (such as Power BI or Tableau). Full training will be provided, to enable the postholder to develop into a fully rounded data analyst, including training in the maintenance and development of our in-house data warehouse.

About you

We are looking for a pro-active self starter, who has a passion for working with data and a hunger to learn. You will be patient and methodical in your work, and be able to focus both on the technical aspects of data analysis and reporting, and also understand the strategic thinking that your work will contribute to.
You’ll be great at building relationships with stakeholders, and be comfortable in commuinicating complex information through a variety of means.
Your work will help to ensure that we maximise efficiency in our fundraising programmes, and as such you’ll be comfortable challenging the status quo, and making suggestions for how we might change, as we look to continuously improve.

Why join us?

The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working – these are just some of the reasons we think Practical Action is a great place to work.
Our new open plan offices are located in the centre of Rugby near to the train station.
In addition, we offer the following benefits:
• Flexible working/hours – full time roles are contracted at 35 hours per week.
• It is our practice normally that we operate an agile flexible working policy, where flexible working hours are enabled as well as remote working (between 2-3 days per week depending on the role).
• 26 days holiday in addition to public holidays.
• A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes 5%.
• Life assurance (3 x annual salary).
• Bike to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.

Additional information
We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation.
Practical Action are committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Sunday 31st October
Initial interviews: w/c 1st Nov

 

Full time 
Permanent 
London/homebased 

With You (formerly Addaction) is a charity providing free, confidential support to people experiencing issues with drugs, alcohol or mental health.

We work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. This means giving people support in a way that’s right for them either face to face in their local service, community, or online.

As Business Analyst you will support the Systems Transformation Manager in developing industry-leading systems and processes by understanding business requirements and analysing service data to suggest organisational change.

You will be responsible for gathering, validating and documenting existing business processes and ensuring all areas of the business operate using these processes.

This role offers a rare opportunity to apply your subject matter expertise and to contribute to a collective effort to achieving lasting change not just for the charity itself but for the people, households and communities that We Are With You supports to be safe and healthy.

How to apply

Application is by way of CV and a Supporting Statement.

As a member of the Fundraising Team, the Data Officer will work within our client's Data Team to assist in the management and development of the fundraising database, championing it as an asset within the organisation and to promote data-driven decision making. They will use their broad range of technical skills to uphold the highest standards of data integrity whilst constantly looking to improve processes and deliver actionable insights. These insights will enable the fundraising teams to implement audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with supporters.

Our client has achieved significant growth over the last five years, largely through individual giving, legacies, major gifts, and some in memoriam giving. They are keen to make a step change in their voluntary income. This is an exciting time of growth and opportunity for our client and they are looking for an enthusiastic person to join the team. This role is essential in ensuring that they have sufficient resources to provide a vital service now and into the future.

If this sounds like you, and you have the relevant skills and experience then our client would love to hear from you.

About our client:

They continuously push the boundaries of medical intervention, helicopter aviation and on-scene patient care to deliver a unique emergency service to patients, where and when it is most needed. This would not be possible without the help and generosity of othe local community.

Location: Stokenchurch - nr High Wycombe, Buckinghamshire
Contract Type: Permanent
Hours: Full Time, 37.5 per week
Salary: £24,000 to £27,500 per annum, plus competitive benefits

Closing Date: 3rd November 2021

You may have experience of the following: Database Officer, Data Analyst, CRM, Salesforce Administrator, DBA, Database Support, MS Access, MS Excel, System Analyst, Data Warehousing, Marketing Administrator, Raisers Edge, Fundraising, Fundraiser, Database Administrator, Direct Marketing, Data Integrity, Insight Analyst etc

Ref: 103 720

BACKGROUND

Since 1933, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded at the request of Albert Einstein, the IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK is part of the IRC global network, which is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

IRC UK were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC UK has grown rapidly and is now acknowledged for its high-quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender-based violence. IRC UK comprises approximately 150 staff. The IRC UK recently launched its first programme in the UK, working in partnership with local councils, to provide integration support to resettled refugees in Southeast England.

The Purpose of the Role

The Integration Officer will serve as a coach to refugee clients enrolled in the Resettlement Integration in Southeast England (RISE) program with the goal to support refugees in attaining self-reliance. The Integration Officer will be the main point of contact for clients enrolled in the project, delivering one on one and group integration activities.

Key Working Relationships:

Position reports to RISE Project Manager. Position works closely with the Senior Integration Specialist, Senior Integration Officer, Refugee Employment Specialist and Integration Officers.

Key Accountabilities

• Provide job counseling and case management support to refugees.
• Provide intake, assessment, orientation, and pre-employment/job readiness classes to clients eligible for employment services.
• Develop comprehensive employment plans for each employable adult.
• Provide both group and one-on-one intense job readiness orientations that provide clients with the basic skills required to enhance their employability.
• Develop and cultivate long-term relationships with area employers to identify appropriate employment opportunities for clients.
• Determine specific employment opportunities appropriate to clients and assist clients in accessing these opportunities by guiding them through the hiring process.
• Monitor job performance, wage level, and employer/employee satisfaction.
• Assist clients and employers as necessary with post-placement issues and continuing employment needs.
• Ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance.
• Effectively collaborate with external partner organizations and internal coworkers.

PERSON SPECIFICATION

Essential

• Minimum two years related professional experience in a nonprofit or social services environment;
• Excellent written and oral communication skills: the ability to communicate effectively with colleagues and clients in English and Pashto;
• Demonstrated experience with the job search process and the ability to effectively coach clients through the nuanced process of securing employment in the UK;
• The ability to conduct workshops and learning activities in a multi-cultural, multi-lingual setting;
• Solid diplomatic and networking skills: the ability to effectively manage a variety of internal and external relationships;
• Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines;
• Ability to work as part of a team;
• Proficiency in using Microsoft Office, experience leading meetings or trainings via online platforms such as Microsoft Teams, Zoom, Skype;
• Ability to travel regularly throughout the service delivery area.

Contract Type: 1 x Fixed Term for 12 months and 1 x Permanent 

Location: Flexible in the UK with occasional travel to the South London Centre

We have two fantastic opportunities for Senior Business Analysts to join The Prince’s Trust, supporting the work of our Technology development team. One will focus on our Health and Social Care programme (fixed-term) and the other, our Digital workstream (permanent).

Making an impact on young people is at the heart of what we do. Your role will help our development team build amazing products for Young People that meet user needs, deliver against strategic objectives, and meet the required quality and compliance standards.

Most importantly you must believe in The Trust’s work, live our company values and fit in with our team’s positive, supportive and collaborative culture.

For more information and to apply, please go to our website.

This is an exciting opportunity to join CIFF and help shape and drive evidence, measurement, and evaluation for integrated programming across the climate investments. The EME Analyst will be a member of the EME team and support the priorities of the Climate team alongside EME's own programmes/projects.. The EME Analyst will work with members of Climate Programme team and will be supported by EME team members in ensuring that CIFF's investments are informed by a robust evidence base, are designed to achieve tangible impact consistent with CIFF's vision and have effective measurement and evaluation systems. It will also support wider EME priorities associated with evidence generation and building the field in the climate space.

Strategy and Planning

• Review and manage analysis and research on specific projects and sector trends, as required, to support the Climate and EME in determining future strategic priorities, building the evidence base and setting operational plans for CIFF.
• Support the EME Climate Director and wider Climate Programme Team colleagues in the organisation, coordination, documentation and professional presentation of EME outputs for the strategy and planning process.
• Work with members of the Finance team to coordinate and contribute to budget forecasting and disbursement for programming for EME Climate aligned with organizational strategic and accountability priorities.
• Conduct robust appraisals of the evidence base, cost-effectiveness and impact potential of climate investments, and help design rigorous measurement and evaluation frameworks.

Programme development, delivery & performance

• evaluation data is available and is proactively used by CIFF and its partners to make programmatic adjustments and course-corrections.
• Work with the climate programme and EME teams to plan for, source, hire and manage independent, external evaluations and initiate innovative research exercises to inform operational and longer-term, strategic decision making.
• Oversee grant administration and management, including contracting, approvals and processing of financial requests, payments, and progress reports. This includes regular and ad hoc reporting on the portfolio of climate programmes allocated to the role.
• Work collaboratively with colleagues to ensure CIFF remains current with best practice and trends in EME approaches and developments within its portfolio areas.
• Work with the team to provide advice on the accuracy, robustness, and applicability of evidence to support the development and ongoing delivery of investments within the Climate Programme portfolio.
• Contribute to effective dissemination of evidence and data.
• Support and manage EME capacity development for the portfolio of climate programmes allocated to the role, including identifying gaps within grantee organisations and designing support programmes to resolve these.
• Work with the team to support the uptake of innovative approaches and technology to monitor, evaluate, and report on the impact of CIFF's Climate investments.

Requirements:

• Masters (or equivalent) in a relevant subject area (e.g., environmental science, urban development, economics, international development, international policy, research methods, etc.).
• Knowledge in measurement and evaluation of development programmes, with some experience in climate change mitigation programmes (e.g power sector reform, renewable and clean energy, air quality, carbon pricing, low carbon cities, cooling efficiency, environmental governance, land use, and advocacy and campaigning).
• Understanding of climate change mitigation investments, including experience with analysis and providing advice to inform programme design/delivery. A specialism in one of the fields covered by our Climate Programme would be an advantage.
• Experience in both qualitative and quantitative data collection and analysis methods, including statistical analysis.
• Familiarity in commissioning and managing evaluations or research projects, understanding data and leveraging evidence, communicating evaluation findings, including difficult findings, to support uptake.
• Knowledge of M&E capacity development, including the preparation and delivery of M&E learning, and assessment of organisational M&E development needs.
• An understanding of shaping and applying advocacy and policy change measurement approaches is desirable.

Job Title IT Business Analyst

Responsible to Head of IT/Digital

Hours of work 35

Place of work/Base Martin House and in the Community. Hybrid working arrangements will be considered, where possible.

Type of contract               Full Time, Permanent

Overall purpose of the role

• Working within the IT team, the primary role is to facilitate business investigation to support business change initiatives and act as a conduit between the business and IT delivery partners.
• To review existing line of business applications and provide a roadmap, plan and implementation for digital transformation to transform the Martin House traditional analogue business into a digitally enabled one
• To play a lead role in the deployment of Microsoft 365 and to leverage business improvements from MS365
• To ensure applications are secured and all measures are taken to eliminate security threats
• To digitally upskill our workforce and support the implementation of new systems within the business
• Management of the ICT trainer and administrator

Tasks and duties

ICT – Digital Innovation, applications and IT business projects

• Working with the business to identify inefficient processes, new opportunities and areas for improvement
• Management of ICT trainer and administrator
• Create new value through the smart use of digital tools, platforms, technologies, services, and processes
• To drive growth and business system renewal with digital platforms
• Be a digital evangelist, championing the use of digital technology and practices
• Collaboration, knowledge sharing, and digital best practices between partners and colleagues to help embed a robust digital ecosystem
• Measure ROI on digital projects, fine-tuning approaches as needed to ensure we're investing in the right tools and resources
• To review all legacy systems and produce a roadmap and implementation plan for digital change
• To lead on the implementation of Microsoft 365, utilising and leveraging the product to improve the business efficiency
• Develop and maintain and ensure compliance with all corporate and operational policies related to digital inclusion, its development and delivery particularly those related to information governance and GDPR
• To promote, train and digitally upskill our users in the use of new products
• Implementation of various ICT projects and efficient handover of support to the support team
• Provision of technical and user support to staff having ICT issues when necessary
• To assist in the management and use of core applications, such as Finance, HR, Care and CRM systems
• Maintain a high degree of customer service for all support queries and adhere to all service management principles
• Be expected to work outside normal office hours from time to time as the demands of the post and emergencies dictate.
• Assist with the preparation of the teams ICT operational plan
• Ensure the relevant security is implemented and all associated security protocols are followed and maintained.
• Maintain accurate manual and digital records relating to all work carried out and produce relevant documentation where appropriate.
• Assist with monitoring and review of system performance and the production of relevant report and statistics.
• To design and develop reports, user training and provision of support.
• To attend ICT meetings and keep abreast of ICT developments.
• Provide support, and cover for the Head of IT/Digital.

Other

• Any other reasonable duties as may reasonably be required by the Head of IT/Digital or other Senior Manager.

• Martin House has a multi-professional; multi-skilled team seeking to reach out to each family in a way that most helps them.  You may therefore be asked to help in other areas as required.

Health & Safety

• To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times.
• To report all accidents incidents and untoward incidents to a Deputy Head of Care and Clinical Services.
• To be aware of your health and safety responsibilities as an employee and adhere to these.

Personal development

• To adopt a positive and reflective approach to personal and professional development.
• To participate constructively in a yearly annual appraisal.
• To undertake core competencies for clinical skills and specific training and to remain updated.
• To work in conjunction with the education co-ordinators to develop your practice and care for the children.
• To work contracted hours including unsocial hours as required weekends evenings and nights.

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Employees may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.

Martin House has a multi-professional, multi-skilled team seeking to reach out to each family in a way that most helps them.  Because of this team members may be expected to accept a different or unusual task or role.

Equality statement

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS check via the Disclosure and Barring Service (DBS).

All Martin House employees are expected to

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with line manager, team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation.

Staff who support Martin House volunteers are expected to

• Carry out effective inductions for new volunteers in your department
• Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively
• Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do
• Ensure your volunteers have access to some personal time with you on a regular basis
• Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you
• Support appropriate volunteer learning and development within your team
• Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter
• Play a role in the recruitment of new volunteers within your area, once appropriate training has been given
• Support the Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate