Community development jobs in hackney, greater london

Own the strategic development and execution of innovative marketing plans to engage, retain and grow Kew’s member and supporter base to achieve ambitious membership and fundraising targets. You will lead the development of engaging propositions and content, manage acquisition campaigns and optimise marketing communications to our existing base to drive long-term engagement and loyalty.

You will bring exceptional data-driven strategic marketing skills together with a creative flair and proven ability to generate fresh, impactful ideas to engage audiences. Working across a wide range of marketing campaigns and projects your excellent stakeholder, campaign and project management skills are key to this role.

This role is based at Kew Gardens with the option of regular home working, subject to operational requirements.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please find out more by clicking “Apply”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Search Engine Optimisation (SEO) Office role will be responsible for driving organic growth, improving online visibility, and nd optimising the performance of Muslim Aid website and other digital platforms and other digital platforms.  You will develop and implement SEO strategies that ensure our appeals, campaigns, and content are easily discoverable by our supporters and new audiences. You will play a key role in enhancing donor engagement and maximising conversions through search.

About the Role:

1. Develop and implement on-page and off-page SEO approaches to increase website visibility and traffic.
2. Carry out keyword research and competitor analysis to identify content opportunities.
3. Optimise website content, landing pages, and campaign pages for search engine performance.
4. Monitor, analyse and report on SEO performance using tools such as Google Analytics, Google Search Console and SEMrush.
5. Advise content teams on SEO best practices for blogs, appeals and campaign content.
6. Conduct regular website audits to identify and resolve technical SEO issues.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. Educated to degree level in relevant subject or equivalent experience.
2. Proven experience in SEO, with a track record of improving website visibility and rankings.
3. Strong knowledge of search engine algorithms, keyword research, and link-building strategies.
4. Experience using SEO tools (e.g., SEMrush, Ahrefs, Moz, Screaming Frog).
5. -Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
6. Strong organisational skills and the ability to manage multiple campaigns simultaneously.

Why you should apply:

Join Muslim Aid as a Search Engine Optimisation (SEO) Officer and play a key role in amplifying our digital impact. You’ll drive organic growth, boost online visibility, and ensure our appeals and campaigns reach the audiences who care most. Through smart, data-driven SEO strategies, you’ll maximise donor engagement, strengthen supporter connections, and increase conversions across our platforms. If you’re passionate about using digital innovation to make a global difference, apply now and help us grow our reach to transform more lives.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

We have an opportunity for a Customer Service Operations Manager, to join the team at SNG on a fixed term basis for 12 months.

You'll be based from our office in Hertford, combining office and home working to ensure a positive work/life balance. 

The starting salary is £40,000 - £45,000 depending on experience.

The Role

As a Customer Service Operations Manager you'll lead the Customer Services team to deliver a consistent, high-quality service “right first time” for our customers and maintain high data quality in our customer data sources. 

You will lead customer services through a period of transformational change to ensure the centre-led approach is embedded and consistently delivers a great customer experience across all channels.

Your responsibilities will include:

• Driving continuous improvement across Customer Services in line with best practice and delivering tangible benefits to the customer and the business
• Optimising customer contact across each channel, through a focused approach in meeting customer demand
• Ensuring the team deliver to KPI's in line with the business and customer needs resulting in an exceptional customer experience
• Managing the Customer Contact team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
• Ensuring clear and consistent data is captured relating to customer queries in line with GDPR guidelines, and using any data trends to support business decisions and continuous improvement

What we're looking for

You should have previous experience in a similar role, and be able to demonstrate experience of leading large customer services teams in a multi- channel environment.

You'll also need:

• The ability to inspire, support and develop others to optimise their performance
• Experience in improving productivity performance and enhancing processes
• Evidence of excellent customer service achievements in a delivery environment
• Strong stakeholder management skills with demonstrable ability to engage and influence others to deliver the best outcomes
• Excellent communication, interpersonal & influencing skills
• A track record of meeting deadlines and working effectively with others

About us

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

We have some great benefits at SNG, including: 

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

Training Facilitator

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Training Facilitator

Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. Hybrid working, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services. 

Salary: £30,900

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.  

About the role

We have an exciting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture function at SIG! In this role, you’ll lead specialised training programmes from identifying learning needs to designing and delivering engaging sessions for our staff, residents, participants, and external partners. Whether in person or online, no two days are the same. Some of the key subject areas include: 

De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience

In this role, you'll:

• Support the full training cycle from research to planning, delivery, record keeping and managing admin
• Understanding care staff needs to support them whilst making a positive experience for staff, residents, external stakeholders
• Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
• Adapt content deliver style to suit all learners from diverse groups; identifying skills gaps and implementing feedback for improvement
• Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK

About you

We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:

• Relevant knowledge and experience within a similar organisation and training portfolio
• Skilled in managing multiple projects and training schedules in a fast paced environment
• Knowledge of Equality, Diversity, and Inclusion, with ability to apply and share best practice with others
• Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
• Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
• Ability to create an open and safe environment for the full learning experience
• Ability to simplify theoretical concepts to applied learning
• IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Training Delivery | Learning | Development | Facilitation | Adult Learning | Instructional Design | Staff Training | Resident Training | External Stakeholder Engagement | Soft Skills Training | De-escalation | Conflict Management | Employability Skills | Independent Living | Resilience Building | Housing Support | Care Sector Training | Inclusive Training | Safeguarding | Interactive Learning | In Person Training | Virtual Training | Learning Culture | Evaluation | Training Needs Analysis | Content Design | Training Administration | Learning Technology | Project Management | Communication Skills | Self Awareness | Coaching | Team Development |

Sporting Events Officer 

At Tommy’s, we believe every baby lost is one too many. Our mission is to make pregnancy and birth safer for all by funding pioneering research, providing expert information, and supporting families every step of the way.

We’re looking for Sporting events Officer who shares our passion and values, and who wants their work to have real impact. In this vital role, you’ll be administering multiple teams in various sporting events and delivering the best event day experiences for them.

Place of work: Nicholas House, 3 Laurence Pountney Hill, London, EC4R 0BB

Hybrid between home and office: with a minimum 2 days per week in the office for full time employees

Salary: £31,000 - £33,000

Contract type: Permanent

Reports to: Head of Sporting Events

Hours: Full time, 35 hours a week

What you’ll be doing

• Leading on the administration for all events
• Working closely with the rest of the team towards ambitious recruitment and income targets
• Be the main contact with partnered event organisers
• Lead on co-ordinating staff, volunteers and suppliers for sporting events

What we’re looking for

• Strong Excel and organisational skills
• Meticulous attention to detail and a proactive mindset
• Team player who stays calm under pressure
• Strong collaboration skills (internal and external stakeholders)
• Clear communicator with a customer-service focus 

Why work at Tommy’s?

We are an ambitious, values-led charity with high employee satisfaction and retention (as shown in our annual People Poll). We champion equity, diversity and inclusion and actively listen to staff feedback to keep improving how we work together.

A snapshot of our benefits

• Hybrid working with flexibility inside core hours and an annual home-working allowance
• Generous leave starting at 25 days plus bank holidays (rising with service), with the option to buy extra days
• Enhanced family leave – 26 weeks full maternity pay and 4 weeks full paternity pay
• Wellbeing support through a 24/7 Employee Assistance Programme
• Pension scheme with 4 % employer contribution via salary exchange
• Ongoing learning and development through structured training and twice-yearly reviews 

Apply now by submitting your CV and short covering letter (not more than one side of A4) and be part of a team that’s changing lives every day.

For more information, see Job Pack.

We are on the lookout for a passionate and proactive Senior Fundraising Officer to join our small but driven team at a pivotal moment in our journey.

Working closely with the Head of Charity, you will play a key role in bringing our bold three-year strategy to life, helping us grow income across multiple streams and ensuring the smooth day-to-day running of a fast-moving, high-impact charity.

This is a fantastic opportunity for someone who thrives on variety, loves building relationships, and is excited to help shape the future of a charity that punches well above its weight.

You will work hand-in-hand with the Head of Charity to drive income across a diverse mix of fundraising steams, from community, events and individual giving to corporate partnerships and trusts. You will also be the friendly, first point of contact for many of our supporters, offering thoughtful stewardship, responding to enquiries, and making sure every donor feels appreciated and connected to the impact they are making.

As a key member of the team, you will work closely and collaboratively with colleagues including those in charity finance, our fund advisors and key stakeholders within the hospital senior leadership team. You’ll stay on top of budgets to inform your fundraising decisions and grow a culture of income awareness across the Charity and Trust.

The Project Officer supports the effective delivery of HACT’s community-focused programmes, with a particular emphasis on operational coordination, partner engagement, and service administration. Working closely with internal teams and external stakeholders, the role ensures that project activities—such as voucher distribution, data management, and partner communications—are delivered efficiently, accurately, and in line with organisational standards.

This role blends project management and client relationship management, requiring a proactive and detail-oriented individual who can work independently and collaboratively, with a primary focus on ensuring HACT successfully delivers the objectives for the Fuel Fund programme. The postholder will act as a key point of contact for partners, manage administrative processes, and contribute to the continuous improvement of service delivery.

Job Purpose

To coordinate and administer the delivery of HACT’s community support projects, with a focus on the Fuel Fund and related initiatives, ensuring timely and accurate processing of partner requests and maintaining strong relationships with Housing Associations, Local Authorities, and other stakeholders. The Project Officer plays a vital role in ensuring that residents receive support efficiently via our partners, while contributing to the overall success and impact of HACT’s programmes.

Responsibilities

• Manage the general administration of the Fuel Fund
• Be the primary point of contact for all Fuel Fund queries (internal and external)
• Manage Expression of Interest requests from Housing Associations, local authorities and third sector organisations, ensuring they meet the qualifying criteria and terms of the Fund
• Manage voucher requests, ensuring they meet qualifying criteria, and issuing to referral partners across the UK
• Manage, and evolve as needed, quality control processes
• Manage collation of reporting data from Housing Associations and other referral partners
• Analyse multiple data sets and produce reports on the Fuel Fund for HACT and external stakeholders
• Provide updates to key HACT staff about distribution progress
• Feed informal and formal progress updates and reporting information to HACT Communications and Marketing colleagues, working with them to communicate project learning and opportunities
• Work closely with colleagues in the wider Communities team to support housing association engagement with HACT’s work and to support key team-wide activity such as the annual Community Investment conference

Required Skills

Essential

• Administrative experience with a good knowledge of and experience in using Microsoft Office
• Strong relationship management and collaboration skills, with an ability to engage, communicate and build relationships with a wide range of stakeholders at different levels.
• Experience of managing multi-partner/ stakeholder projects and knowledge of project management tools and methods.
• Excellent data analysis skills.
• Excellent communications skills, both oral and written.
• Demonstrable track record of preparing and producing data analysis and reports.
• Ability to work autonomously, use initiative and work independently to drive projects through to completion.
• NVQ Business Administration Level 2 (or suitable clerical experience)

Desirable

• An undergraduate degree in a relevant subject.
• Experience working in a charity, social enterprise or local government supporting communities facing hardship
• Experience using organisation-wide CRM systems and utilizing these to manage personal data and project delivery

Job Accountabilities

Complete fuel fund and voucher allocations as per agreed timelines.

Ensure projects operate with a sufficient number of sector partners, for example the number of housing associations referring into the fuel fund.

Monitor and review project reach and impact, using this learning to shape any new methods of delivery, e.g. pilots with other sector partners to reach new audiences.

Collaborate with colleagues to communicate the project opportunities and learning at regular intervals, contributing to the wider thought leadership and collaboration objectives of the Communities team.

Maintain positive relationships with project funder(s), by sharing project data in line with agreements.

Ensure high quality delivery of the project, ensuring robust systems are in place to record activity and monitor compliance with the terms and conditions of the project, improving systems as needed, to support partner engagement and voucher redemption.

Coordinate and lead day to day communications with sector partners participating in the project and ensure feedback is collected and reviewed from project partners and beneficiaries.

Further information

The post holder for this role will be required to complete a basic Disclosure & Barring Service (DBS) check.

The Fuel Fund programme must have dedicated resource at all times during the working week (Monday Friday) and as such, annual leave needs to be coordinated with colleagues in the team to ensure the programme is sufficiently resourced throughout the year.

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

About HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description

Interviews expected to take place on November 17th and 18th. 

Royal Trinity Hospice is embarking on an exciting transformation in how we deliver HR operations services. As part of this transformation, we’re introducing a new HR Business Partner model and we’re looking for a forward thinking HR Business Partner to help bring it to life.

This newly created role comes at a pivotal time for our organisation. You’ll play a key role in embedding the HR Business Partner approach, working closely with leaders and teams to drive strategic change, enhance the employee experience, and ensure our people practices align with our mission and values.

We’re looking for someone with a strong grasp of both the technical and strategic aspects of HR, someone who can spot underlying challenges, influence outcomes, and deliver practical, people focused solutions. Your ability to build trusted relationships, be visible, communicate with clarity, and collaborate across the organisation will be essential to your success.

If you're excited by the opportunity to help shape the future of HR at Royal Trinity Hospice and believe you have the experience and drive to make a meaningful impact, we would love to hear from you.

As the Senior HR Business Partner, you will:

• Partner with the organisation to deliver an effective HR Business Partnering that is focused on proactive approach and solution.
• Lead and deliver effective HR operations, ensuring systems and processes are efficient and aligned with organisational goals.
• Oversee all aspects of HR operations, including employee relations (ER), recruitment, workforce management and Change Programmes.
• Collaborate with senior leadership on workforce initiatives and contribute to organisational development projects.
• Utilise analytics to inform HR decisions, measure the effectiveness of HR programmes, and drive continuous improvement.
• Lead on the development, implementation, and periodic review of policies to support organisational effectiveness, compliance, and strategic priorities

Benefits:

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

To discuss the role with the Director of People or arrange a site visit, please contact Helena O’Donnell, HR Advisor

Closing date: Sunday 9 November 2025

Interview date: Wednesday 19 November 2025

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

This is your opportunity to join a successful, friendly and supportive team of fundraisers and play a significant role in delivering successful multichannel fundraising campaigns, while building strong relationships with key stakeholders, both internally and externally. 

As an Individual Giving Fundraiser, you’ll be managing the planning, delivery and analysis of multichannel regular giving campaigns. It’s an exciting time to join the team and we are looking for an enthusiastic team player with great organisation and attention to detail to join the team and raise millions for terminally ill people and their loved ones. We are in a period of exciting growth, with new activity added to our portfolio and lots of opportunities to develop your Fundraising practise in a supportive and collaborative environment. 

The role will include, but not limited to, campaign management, creative development of online and offline campaigns, managing budgets, analysing results and strategic thinking. 

You will have had some fundraising and campaign management experience in the charity sector or have worked previously in a results driven environment. More importantly than that, you are a motivated problem solver, looking to make a difference, eager to grow and expand your knowledge of direct marketing. 

What we are looking for: 

• Someone who is results-driven and proactive, with a passion for the sector and Marie Curie’s vision to create the best end of life experience for everyone within the UK
• Friendly and supportive team player who enjoys collaboration and idea-generation
• You will be eager to develop and refine your campaign management skills, with a desire to test new approaches and continually improve ways of working
• Excellent time management and numerical skills with a keen eye for detail
• A critical thinker who uses their analytical skills to dissect results and develop insights

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Additional information

Application & Interview Process:

• As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 9th November 2025
• We’ll be conducting interviews throughout the advertising period, so don’t wait until the closing date to apply! 

Salary:£27,450-£30,500 per annum depending on experience 

Contract:Permanent, Full-Time, 35 hours per week 

Based: UK wide. Applicants will be required to travel to London once per month. Travel costs for the London visit will be covered.

At St Stephen’s we are  looking for a dynamic leader to oversee our 0–11s ministry, inspire volunteers and help children grow as disciples of Jesus. You’ll shape strategy, pioneer new initiatives, and build on our long-standing strength in children’s and families’ ministry. Come join our vision to Love God, Grow Disciples, Transform Communities – and help us “Grow Younger” together!

Please apply by sending a supporting statement and application form to Caroline Harris by Monday 27 October. Interviews Monday 3 November.

If you have would like an informal conversation with Libby, our vicar, please contact Caroline Harris (email above) to arrange.

Head to Instagram to get an up to date feel for our Church!

Director+of+Childrens+Ministry+Job+Description.pdf

We are hiring — St Stephen's

Are you an experienced leader passionate about delivering social impact? Carers' Hub plays a vital role in Lambeth, ensuring that the borough's many unpaid carers get the crucial support they need.

Join our dynamic and dedicated Leadership Team as our Operations Manager for a 12-month maternity cover period. This pivotal role supports the Chief Executive Officer and acts as the engine room for the entire organisation, directly enabling us to meet the increasing needs of our carers.

Working closely with our Young Carers and Adult Carers Team Leaders, you will ensure the seamless and effective operation of our internal systems, processes, and people. This is a fast-paced and profoundly rewarding role with two core focuses:

1. Strategic Leadership & Compliance

• Supporting the CEO in the strategic leadership and management of Carers' Hub.

• Ensuring full legal and regulatory compliance across the charity.

• Developing and monitoring performance metrics to track and enhance service delivery.

• Playing a central role in the development of our services and support for unpaid carers.

2. Operational & People Management

• Overseeing the smooth running of all internal systems and office management functions.

• Implementing and maintaining robust, effective processes for a small but dynamic team.

• Developing and managing our staff, fostering a supportive and high-performing culture.

We are seeking an experienced individual with a demonstrable track record in:

• Operations and Office Management: Establishing and maintaining high-level operational efficiency.

• People Management: Proven ability to lead, mentor, and develop a dedicated team.

• Compliance and Governance: Experience ensuring organisations meet all legal and regulatory standards.

About Carers’ Hub: Our Mission

Our work is rooted in limiting the challenges—financial, educational, and emotional—that carers face. We achieve this through four essential workstreams:

• Raising awareness of carers.

• Influencing local policy through community engagement.

• Improving carer wellbeing.

• Connecting carers to each other, to support, and to training opportunities.

If you are looking for a role that offers significant responsibility, tangible impact, and a supportive team environment, we would love to hear from you.

We warmly welcome requests for informal chats to discuss the organisation and the role in more detail.

• For full details, including how to get in touch and apply, please see the Application Pack.

• Closing date: 9am Monday 27 October 2025

• Interview date: Tuesday 4 November 2025

Benefits Include:

• 25 days holiday plus Bank Holidays
• Birthday Leave
• Employee Assistance Programme – 24hr phone line for free confidential support
• Hybrid working (2 days working from home and 3 days in the office)

Job Summary

CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.

In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.

You will:

· Provide one-to-one information, advice, and practical task-based support.

· Facilitate online and in-person peer groups, courses and workshops sessions.

· Help develop resources that increase understanding of ADHD/Autism and pathways to support.

· Signpost to local and national services, community groups, and specialist support.

· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.

The role requires:                             

· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.

· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.

· Excellent organisation and record-keeping.

· Confidence in group facilitation and delivering training.

· Ability to collaborate across health, social care, education, and community settings.

· Strong keyworker/caseworker skills

· Ability to self-manage diary skills, case load and accurate record keeping.

Key Responsibilities – Supporting ADHD/ Autistic Adults

Providing individualised task-based support

· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:

· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.

· Working within a “help you to do it” model, encouraging skill building and self-advocacy.

· Support with applications for further education and employment

· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.

Facilitate Support Groups

· Facilitate twice-monthly ADHD Groups.

· Facilitate Parent and Carers Support group.

· Facilitate monthly pre-diagnosis support group.

· Facilitate Coffee Connect social group for ADHD and autistic adults.

· Facilitate quarterly Professional Connect Forum.

· When agreed in advance with manager provide cover for other colleagues’ projects.

Facilitate Courses and Workshops

· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.

Front of house support and referrals process

The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.

SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.

CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication. 

Other Responsibilities  - Wider support

The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:

· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.

· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.

· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.

· Contribute to the development and delivery of training for professionals and the community by:

· Using inclusive, evidence-based language and approaches

· Tailoring content to meet the needs of different audiences

· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults

Other Responsibilities  - Organisational

· To create resources and content to be used within our adult services by clients and colleagues.

· To provide written reports as required by professional agencies and CAAS.

· Assist in promoting the organisation’s services.

· Attend regular supervision and training sessions.

· Ensure project monitoring and reporting requirements are met.

· Provide regular progress reports to the Adult Service Manager/Lead.

· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.

· To actively participate and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

Knowledge & Experience

· Experience/knowledge of working with ADHD and autistic people (adults).

· Experience/knowledge of the challenges facing ADHD and autistic people (adults).

· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.

· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.

· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.

Values & Approach

· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.

· Commitment to person-centred support and promoting autonomy for neurodivergent adults.

· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.

· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.

Communication & Interpersonal Skills

· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.

· Ability to develop relationships with relevant statutory and voluntary sector bodies.

· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.

Organisation & Time Management

· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.

· Prompt response to competing demands from clients, professionals, and colleagues.

Record Keeping & Monitoring

· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.

· Ability to monitor work.

Flexibility & Technical Skills

· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.

· Computer Software Skilled (much of the work is managed via technology and computers)

Person Specification - Desirable

· Voluntary Sector Experience.

· Counselling or coaching skills.

· Knowledge of SEN / Adult Social Care Legislation.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced D

ROLE

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria 

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

Interview date: week commencing 10 November 2025

£34,300 - £37,300 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Our Events and Community Fundraising team raises vital funds for Prostate Cancer UK through a wide range of activities, events and challenges. Alongside our own flagship events, we recruit teams for some of the UK’s best-loved sporting events, including the TCS London Marathon, Great North Run and the London Landmarks Half Marathon. The team also organise our flagship walking event, March for Men, and our Tour de France themed cycling event, the Grand Depart Classic.

As Senior Sporting Events Executive, you’ll take the operational lead in delivering income across our third-party events programme, alongside project managing our team of London Marathon runners. You’ll manage at least one Events and Community Coordinator, supporting their development and ensuring the team delivers outstanding supporter care at every stage. You’ll also play a key role in spotting and developing new opportunities within the charity events market.

This is a hands-on role covering every aspect of event delivery; from leading project meetings, setting budgets and developing marketing plans, to crafting supporter communications, managing logistics and providing on-the-day event support. You’ll also oversee post-event processes such as remittance and thanking supporters, ensuring we maximise income and provide a first-class experience for every participant. Working closely with teams across the charity, you’ll help deliver a packed calendar of events and take the lead in coordinating our brilliant volunteers on event days.

What we want from you

You’ll bring experience of working within a sporting events team, with a track record of supporting the delivery of large-scale events; from marketing and communications right through to event-day execution. A capable and supportive leader, you’ll know how to motivate both your team and our supporters, bringing energy and enthusiasm to every stage of the journey.

Your communication skills will shine across every platform; whether that’s over the phone, by email or through digital channels, and you’ll have the ability to write engaging, motivational content that connects with people. You’ll also be comfortable speaking in front of groups, inspiring supporters and helping them feel part of something special.

Highly organised and proactive, you’ll thrive in a fast-paced environment, managing multiple projects and priorities with ease. You’ll have experience using databases to maintain accurate records, track progress and evaluate results, and you’ll approach every task with professionalism and discretion, ensuring sensitive information is always handled with care. Comfortable negotiating with stakeholders and suppliers, you’ll help shape strong partnerships and deliver outstanding events from start to finish.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 2nd November 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 10th November 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.