Community development team members volunteer roles

Overview

Do you enjoy helping customers and being a friendly face?

We are looking for volunteers to support the Scarborough Community Furniture Store with day-to-day customer service, including helping with inquiries, assisting shoppers and helping collect donations.

We are currently looking for volunteers to assist on a Monday, Friday and Saturday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Greeting customers in a friendly, helpful manner, offering support and assistance to customers in store and providing information about our services
• Operating the till when customers purchase items
• Assisting when people are dropping off donated items

Skills Required:

• You will need to be comfortable and prepared to interact with a wide range of customers
• Being a positive, helpful, and polite representative of the store to customers
• You do not need any specific skills, all training will be provided

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on Monday, Friday and Saturday

Who this role would suit:

• Those looking to gain skills and experience in customer service and sales
• Those with a background in customer service, retail or sales work, looking to contribute these skills as part of a voluntary role
• Anybody willing to learn, support, and be part of the store team

Volunteer: “I cannot express my gratitude enough for the positive impact this volunteering post has had on me. I love coming in and working as part of the team. I am always made to feel valued and as such, work hard to do as much as I can to help the store, the customers and the other team members working there."

Closing Date:

We are reviewing applications on a rolling basis and applications will be reviewed as they are received.

The Role:

We are currently seeking a Finance Trustee to join our Board as Treasurer. It’s a voluntary role that requires a committed individual with financial expertise to take a collaborative approach, supporting our Trustees, our Head of Finance and Governance, and our management team to oversee the financial affairs of our charity and ensure that they are legal, constitutional, and within accepted accounting practice.

Our Organisation:

Greener and Cleaner delivers locally but thinks, and influences, nationally. Our vision is greener, healthier, better connected communities across the UK. We seek to achieve this through normalising 360-degree sustainable living, bringing the community together to make changes that can deliver a big impact. We have a non-judgemental peer-to-peer approach, so that all elements of the community feel empowered to take action in how they live, work, and play and in how they use their voice to push for change.

Treasurer Role:

The primary role is to ensure alongside other Trustees that they accept ultimate responsibility for the affairs of G&C and ensure that it is solvent, well run, and delivering the charitable outcomes for which it has been set up. As well as fulfilling the duties of a Trustee, the Treasurer ensures that effective and appropriate financial measures, controls, and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.

• Overseeing the presentation of budgets, internal management accounts, and annual financial statements, as produced by the finance team or others where appropriate, to the Board of Trustees
• Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place. 
• Liaising with any paid staff about financial matters, as appropriate.
• Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management. 
• Overseeing financial controls and adherence to systems. 
• Drawing any major financial concerns to the attention of the trustee and the management team.
• Ensuring that the charity has appropriate reserves in line with its reserves policy, and monitoring and advising on the financial viability of the charity. 
• Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process.
• Ensuring that the charity has an appropriate investment policy and that investments and assets are maximised.
• Leading on the appointment of and liaison with external auditors. 
• Overseeing the development and implementation of systems for appraising, mitigating, and reporting corporate risk. 
• Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies – for example, the Charity Commission and/or the Registrar of Companies.
• Keeping the board informed about its financial duties and responsibilities.
• Supporting other Trustees in understanding the charity’s financial position and decision making.
• Contributing to the fundraising strategy of the charity and its ethical fundraising policy.
• Making a formal presentation of the accounts at the Annual General Meeting and drawing attention to important points in a coherent and easily understandable way.

The Person We’re Looking For:

• A finance professional with a firm understanding of charity finance and some experience of fundraising and pension schemes.
• Knowledge of charity fundraising, bid writing, and/or other income generation and/or securing funding through creation or leveraging of partnerships and networks (at a national or local level).
• A strategic thinker with an ability to balance risk and opportunity and the skills to analyse proposals and examine their financial consequences.
• Clear communicator with the ability to explain financial information to members of the Board and other stakeholders.
• Willing to play an active role in areas such as forecasting, setting budgets, and liaising with auditors.

In addition, the Treasurer will also have the responsibilities and qualities of all Trustees.

Responsibilities of All Trustees:

• Demonstrating a commitment to G&C’s objectives
• Contributing to setting the strategic goals and monitoring performance by active participation in Board discussions and decision-making
• Actively assisting the charity to build their connections and partnerships for the purposes of most effectively delivering their goals and fundraising
• Ensuring that G&C complies with its governing documents, the law, and all other relevant documentation
• Helping to identify risks and ensuring appropriate controls are in place
• Helping the Board to make sound decisions by making available their own personal knowledge and experience
• Assisting the Chair to appoint and appraise the performance of the Senior Leadership Team members
• Sharing relevant skills and expertise with the Senior Leadership Team members
• Making all reasonable efforts to attend Board meetings, away days, development meetings, publicity events, and other such public functions as requested by the Chair
• Ensuring the charity’s focus on equality, diversity, and inclusion remains at the heart of its strategy and delivery

Trustee Person Specification:

In addition to the Treasurer role specific above, our Trustees will ideally also demonstrate the following:

• A commitment to the objectives and activities of G&C
• A willingness to devote time and effort to G&C beyond attending board meetings
• Have strategic vision, an ability to think creatively, and an appropriate level of financial literacy
• Understanding of and acceptance of the legal duties, responsibilities, and liabilities of their position
• Have good independent judgement
• Be willing to effectively act as part of a team
• Adhere to the Nolan Principles of public office: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership
• A willingness to allow the Employee/s to make reasonable decisions and to act within the limits prescribed by the Board

To Apply:

To see the full job advertisement with details on how to apply, and to learn more about the role and our organisation, please see the attached supporting documents.

We are looking for pro-active, enthusiastic and motivated young professionals to join our board - you can help lead the strategic development of one of Dundee’s most promising and dynamic charities!

We would particularly welcome applications from candidates who are young people with lived experience of mental health and wellbeing challenges.

THE DETAILS

Feeling Strong is an exciting Dundee-based charity with the ambition to improve the lives of young people living with mental health and wellbeing challenges by fostering the skills, confidence and aspirations they need to flourish. Our services are designed by young people, delivered by young people for the benefit of young people, and we believe that this youth-led/peer-led approach is our biggest asset in tackling issues around mental health and wellbeing. We support stable recovery journeys for young people, lead campaigns to tackle societal issues, develop quality resources based on our own research, and tackle the disparity they face in unemployment, underemployment and accessing opportunities like further and higher education.

YOUR COMMITMENT

Whilst the Trustee Board meets for formal meetings 6 times a year, successful candidates will be expected to contribute to the organisation more widely, taking part in fundraisers, external events, strategic planning and advising the staff team when needed. The average contribution expected of Trustees is around one - two hours per month.

Work-related travel costs will be reimbursed.

APPLYING

Training and induction will be provided so we are open to all candidates, and we expect them to develop skills once in post, but we would welcome candidates with any of the following experience:

• Governance and previous board experience

• Business development and trading income generation

• Human resources

• Lived experience of mental health and wellbeing challenges

• Financial background

Are you passionate about making a tangible difference in the world? Do you have proven fundraising and leadership skills that you’d like to apply to a cause with real impact? We are seeking a new trustee to join our Board and play a vital role in shaping our future.

As a growing international development charity with a small but committed staff team (1.2 FTE in the UK, 10+ in East Africa), we are looking for trustees who are not only strategic thinkers but also prepared to roll up their sleeves and contribute actively within the boundaries of their role. We are especially keen to hear from individuals with experience in:

• Developing and delivering fundraising strategies
• Building individual giving programmes
• Creating and sustaining corporate partnerships

In this recruitment round, we are specifically seeking someone to Chair our Fundraising Sub-Committee, providing leadership and guidance to help us diversify and strengthen our income.

Overview

Do you enjoy cleaning and creating an organised space for customers and team members?

We are looking for stock presentation volunteers to support our Scarborough Community Furniture Store in keeping it clean, tidy and presentable, making it a welcoming and pleasant space for customers, staff, and fellow volunteers.

We are currently looking for volunteers to assist on a Monday, Friday and Saturday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Cleaning the shop floor and back-office areas, including:
• Vacuuming
• Sweeping
• Mopping
• Emptying and cleaning bins
• Cleaning toilets and replenishing toiletries
• General tidying and cleaning such as dusting and wiping
• Checking stock levels of cleaning equipment
• Reporting any defects, hazards, or breakages throughout the shop
• Spot cleaning and tidying, such as spills

Skills required:

• You will need to communicate well with the rest of the store team
• You will need to be a positive, helpful and friendly representative of Community Stores, as when working in the store you are likely to interact with a variety of customers

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on MONDAY, FRIDAY AND SATURDAY

Who this role would suit:

• Those looking to gain skills and experience in cleaning & housekeeping
• Those with a background in cleaning and housekeeping looking to share these skills as part of a voluntary role
• Anybody willing to learn, support, and be part of the CFS team

Volunteer: “I wanted to take on a volunteering opportunity to gain confidence and learn new skills and CFS has helped me achieve that”

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

The Ark Gedling is a Christian charity that exists for the prevention and relief of poverty and hardship; it is a UK registered charity and a member of Advice UK. It provides a community café, with a range of activities to support community development and mutual support, which operate in conjunction with advice sessions, so that local people receive expert advice alongside compassionate community support and empowerment. It works in close partnership with other charities and with local churches. We are excited to announce we are recruoting new trustees to support the project into a new phase in our 20-year history.  

Do you want to play your part in supporting one of the UK’s leading disability charities to achieve its ambition for growth, providing more education and long-term living opportunities for people with complex disabilities?

We are seeking several people who share our vision of a world in which people with disabilities are able to realise their potential as equal and active citizens in control of their lives. As a member of our Board, you will also be a company director as the charity is also a registered company.

You will be part of a highly respected national charity, investing in services that will enhance the lives and independence of young people with complex disabilities and learning disabilities.

Our ideal Trustees will:

* Adhere to our values
* Have personal integrity and be able to demonstrate a passion and commitment to National Star
* Prepare and participate actively in meetings
* Work collaboratively with fellow Trustees and Governors, demonstrating empathy and awareness of the needs of others
* Have good communication skills, tact and diplomacy
* Have experience, or a willingness to learn, about strategic thinking and risk
* Have knowledge, or a willingness to learn, about issues affecting people with disabilities and the specialist education sector
* Be prepared to commit time to conduct the role well, including travel and attending events out of office hours.

What you will bring:

We are looking to recruit people with a broad range of experience and are particularly interested in attracting candidates with knowledge / experience of:
* Company law and the specific legal requirements for charities in special needs and social care sectors
* Marketing and communication expertise including networking and fundraising
* Business acumen with a strong financial background

National Star is a Disability Confident Employer. We are committed to equality, diversity and inclusion and welcome applications from all sections of the community, including those currently under-represented on our Trustee board, which includes women, people with disabilities and members of black, Asian and minority ethnic communities.

Your commitment to us: 

The Trustee Board meets four times a year, generally during the week between 4pm – 7pm. In addition, Trustees are expected to become active members of a sub-committee. Board papers are distributed in advance to allow Trustees to prepare for each meeting.

We encourage Trustees and Governors to attend annual leavers’ ceremonies in Ullenwood, Wales and Hereford, as well as the colleague recognition awards and colleague long-service awards.

Benefits of joining our Trustee board:

By joining our Trustee board, you will have the satisfaction of knowing that you are playing a part in the future development of one of the leading disability charities in England and Wales as well as being able to develop your own skills in board level discussions, executive decision making and strategic planning. Your fresh perspective could help us to see things in a different light and your professional expertise could be utilised to support our staff team in delivering our vision and values.

You will gain a broad understanding of the challenges faced by young people with complex disabilities and be able to build your professional network.

Trustee roles at National Star are volunteers. Out of pocket expenses are reimbursed. New Trustees are subject to an Enhanced Disclosure and Barring (DBS) check. 
Please note this role is voluntary and therefore not eligible for the full range of staff benefits.

To discover more about our Trustees and Governors please visit our website. 

Role description

As a key member of the Volunteer Grant Team, the Grants Manager (Unpaid Volunteer) will assist the Head of Fundraising (Unpaid Volunteer) in grant writing, planning and implementing a portfolio of impactful programmes.  The postholder is responsible for managing a diverse grant portfolio, providing high-level programme support, financial oversight, monitoring and evaluation, technical expertise, and capacity-building support to our global health and social care projects.  This role will involve working closely with the Senior Programmes and Grants Managers to ensure that AHO makes progress towards its Vision. 

KEY RESPONSIBILITIES

• To develop and manage a potfolio of grants, including institutional and internal grants.  This includes assessing the competencies of Volunteer Grant Teams and creating organisational plans with grant writers.
• To support the new and ongoing development of grant writers through capacity building and providing networking opportunities.
• To support the Volunteer Grant Team in their applications to institutional funders, trusts and foundations, providing input and advice as requested.
• To ensure grant-management requirements and external funding are met successfully.
• To work closely with grant teams and individuals responsibly to source narratives of individual and community transformation to support the development of donor relationships and communication. 
• To provide good care to grant writers, maintain regular but appropriate contact and safeguard their interests
• To undertake monitoring, evaluation and conducting grants and project assessments for international and UK-based projects
• To source new, innovative projects in line with AHO's funding criteria
• To assist in raising the standards of AHO Safeguarding with grants and project portfolios.
• To update the database and to analyse data from reports and write up recommendations for senior management and/or board consideration.

KEY REQUIREMENTS

• Minimum of 3 years' experience working in a charity or foundation with a focus on health and international development
• Experience in submitting successful funding proposals to institutional donors, trusts, and foundations
• Strong track record of successful management of all reporting requirements associated with grants.
• Good project management skills, with experience delivering or grant-managing projects internationally; able to work on multiple tasks and to prioritise these to meet deadlines
• Affinity to health and understanding of African culture as a power for health development in Africa. 
• Excellent attention to detail and ability to work on one's initiative
• Basic budgeting and financial management experience, able to understand the link between finance and operations
• Ability to work cross-organisationally with multiple stakeholders in the realisation of shared goals
• Confident communicator and convenor, particularly in written grants, reports, external communications, presentations and with people whose first language is not English
• Strong interpersonal skills to build and maintain relationships to achieve objectives with international partners
• Written and oral fluency in English is required
• Fluency in a second language (in addition to English) is required preferably Arabic, Chinese, French, German, Portuguese and Swahili.

We are seeking dedicated and compassionate Volunteers to join our new drop in group in Rose hill, South Oxford that take place on 12.30 - 2.30 pm Thursday 1st and 3rd of the month starting 4th Sept. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.

Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.

Responsibilities

• Provide companionship and support to individuals, particularly those living with aphasia.
• Assist in organising activities that promote social interaction and engagement.
• Communicate effectively with participants, ensuring their needs are understood and met.
• Help maintain a safe and welcoming environment for all participants.
• Collaborate with other volunteers to enhance the group.

Qualifications

• An understanding or knowledge in aphasia is desirable.
• Strong communication skills, with the ability to engage effectively with diverse groups.
• Proficiency in IT, including familiarity with common software applications.
• A compassionate and patient attitude towards individuals in need of support.

This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community by helping their local Oxfam shop to stay open for as long possible. We need people to open and close the shop, and ensure volunteers know what tasks to undertake so the shop can run smoothly.

No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Opening or closing the shop.
• Ensuring that the shop is ready to trade or cashing up at the end of trade
• Allocating tasks to members of the volunteer team.
• Selecting, sorting, and pricing donated stock.
• Chatting to customers, giving great service on the till.
• Researching valuable and vintage stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Confident communicator

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Looking to gain experience in the conservation sector and inspire people in Gloucestershire to stand up for nature's recovery? You’ve come to the right place!

We have two Wild Trainee roles currently vacant within our Engagement and Communications team – could you join our team?

The Wildlife Trusts have recognised that for nature to be put into recovery, we must better engage and inspire people on a local level – these roles form part of the Wild Trainees Programme, which is designed to provide valuable experience for young people in delivering nature’s recovery through practical work, communications, evidence, and engagement.

The Communications Wild Trainee will work across the organisation and support the Communications and Marketing team to produce inspiring content that influences Gloucestershire to grow more connected with nature.

You can view the Community Action Wild Trainee role here:

Our Community Action and Communications Wild Trainees will work closely throughout their traineeship, collaborating and developing skills from all areas of Gloucestershire Wildlife Trust.

How to apply: Please send us your CV and cover letter outlining why you’d like to be considered for the role and what applicable key skills and you have

Application deadline: Tuesday 30th September 2025

Date of interviews: Tuesday, 7th October 2025

Being a charity we hope all recruitment agencies will appreciate that we want to save money where possible - so thank you, but unless we get in touch, we don't need you help with this role quite yet.

Volunteer Outreach & Partnership Specialist (Black British Caribbean Focus)
Remote | Min. 3 days/week | Volunteer | Monthly London meet-ups

Are you passionate about justice, healing, and truth-telling in the Black British Caribbean community? Do you believe in the power of voice, visibility, and strategic collaboration? Join us.

About Us
We are a new CIC podcast and media platform that provides a safe space for survivors of childhood sexual trauma within the Black British Caribbean community to tell their truth—and shame the devil. Through storytelling, cultural therapy, and partnership building, we aim to heal and empower.

We're now recruiting a Volunteer Outreach & Partnership Specialist to lead one of the most critical arms of our CIC.

Your Role

1. Guest Outreach & Curation (Primary):

• Lead strategy to find, vet, and schedule guests from the Black British Caribbean community who are ready to share lived experiences of childhood sexual trauma in a respectful, empowering, and supported environment.

• Manage the guest outreach pipeline via Airtable, Trello, or Notion.

• Liaise with our team to ensure a trauma-informed, mission-aligned guest journey.

2. Partnerships & Sponsorships:

• Identify and secure sponsorships and partnerships with charities, organisations, government bodies, and brands aligned with our values.

• Build and maintain a network of long-term collaborators in mental health, therapy, media, and advocacy.

• Align partnerships with growth, impact, and fundraising goals.

3. General Duties:

• Attend monthly in-person team meet-ups (Greater London).

• Collaborate with other CIC team members.

• Represent our values: knowledge of self, community love, and truth-telling.

What You Bring

• Strong ties to the Black British Caribbean community (through lived or professional experience).

• Background or skills in: outreach, journalism, PR, charity work, sales, safeguarding, or project management.

• High emotional intelligence; trauma-informed or open to learning.

• Independent, reliable, and values-aligned.

Commitment & Benefits

• Time: 3 days/week minimum (flexible, remote)

• Location: Remote with monthly London meet-ups

• Term: Min. 6 months (potential for paid role as CIC grows)

• Perks:

  • Travel expenses and refreshments for meet-ups

  • Access to CIC wellness/therapy sessions

  • LinkedIn recommendation + CPD

  • Credit on podcast and future documentary

  • First access to paid roles

Why Join Us?
This is more than outreach—it's movement-building. You’ll shape the foundation of a powerful podcast, media, and mental health platform for our community. You'll work closely with the founder and gain access to networks, healing spaces, and career-shaping experiences.

Apply Now
Click Apply and in 300 words, tell us why this mission speaks to you.

Overview

Are you practical, hands-on and enjoy being a friendly face in your local community?

Scarborough Community Furniture Store make deliveries and collections of donated furniture on a daily basis, and volunteers can provide additional support to our driver team with the loading and unloading of items, and being a friendly, welcoming representative of the store out in the local community.

We are currently looking for van support volunteers to assist on a Wednesday, Thursday and Friday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Assisting the driving team with their deliveries and collections
• Supporting a driver on their route in their van
• Using the phone to communicate with customers about when you will be arriving
• Loading and unloading furniture into vans at the store and at customer’s home
• Being an ambassador for our organisation, by giving polite, helpful and friendly service to the customers you are visiting

Skills required:

• You will need to undergo a DBS check for this role as you will be entering customer homes
• You will need to communicate well with the rest of the driver team
• You need to be able to lift and move furniture - although we will never ask you to lift anything you are uncomfortable with and will provide full manual handling training
• You will need to be a positive, helpful and friendly representative of Community Stores as you interact with the local community
• There is no need to have a driving license for this role

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on Wednesday, Thursday and Friday

Who this role would suit:

• Those looking to gain skills and experience in warehouse work, delivery work and customer service
• Anybody willing to learn, support, and be part of the van team

Volunteer: “My favourite experience of volunteering at CFS was that I could meet new friends and experience local culture. I learnt so many transferable skills”