Community engagement manager jobs in east acton, greater london

We're Morden College: An almshouse charity with a proud 330 year history and a big vision for the future. We're entering in to a exciting new phase, with a fresh strategy focused on excellent housing, high quality services, and thriving communities. 

What you’ll do 

As our Director of Resident Services, you’ll be a key member of the Senior Leadership Team, leading on everything from resident experience and care quality to community life and strategic direction. You’ll: 

• Oversee services that help residents feel safe, supported, and truly at home. 

• Lead teams, manage budgets, and make sure everything runs smoothly. 

• Champion inclusion, wellbeing, and independence for older people. 

• Collaborate across teams and with external partners to keep improving what we do. 

What you’ll bring 

• A strong background in leadership in a charity or customer services setting, perhaps in health, social care, or housing. 

• A strategic mindset and a warm, people-first approach to leadership. 

• Excellent communication, financial oversight, and problem-solving skills. 

• A deep commitment to dignity, equity, and resident voice in everything we do. 

Why join us? 

• A real chance to be part of shaping a vibrant, values-led organisation. 

• An ambitious, kind, and forward-thinking team. 

• Great benefit and wellbeing initiatives flexible working, and the opportunity to genuinely improve lives. 

Key Responsibilities

Leadership & Management

Foster a collaborative and innovative team environment.

Conduct regular online marketing performance reviews and lessons learnt.

Work alongside the Performance Marketing Specialist, Senior Digital Campaign Officer, PR and Communication Officer and colleagues in the Creative and Content team to deliver online growth.

Social Media Strategy

Develop and implement a robust social media growth and engagement strategy.

Identify key performance indicators (KPIs) and set measurable goals.

Stay updated with the latest social media trends and best practices.

Content Creative and Management

Collaborate with the creative team to produce high quality, engaging and relevant content for all social media channels.

Be hands on in the creation of multimedia content for email campaigns, social media and our brand website, including creating engaging images and videos.

Develop our online identity, while ensuring brand consistency in tone, voice, and terminology.

Integrate SEO best practice into content creation to improve online visibility and rankings.

Community Engagement

Monitor and respond to appropriate comments, messages, and mentions across relevant social media channels.

Cultivate relationships, boost loyalty and foster a positive and active online community.

Ensure supporter queries and issues are addressed promptly and professionally.

Analytics and Reporting

Track, analyse, and report on social media performance metrics.

Use data-driven insights to optimize content and strategy.

Prepare regular reports for senior management.

Public Relations

Develop and maintain relationships with key online media contacts and influencers, securing coverage to help achieve the charity's aims.

Create, coordinate and manage online PR campaigns and initiatives to maximise engagement and exposure.

Alongside the PR and Communications Officer, write and distribute press releases and other PR materials.

Work with the Senior Head of Communications to develop and implement a robust PR strategy.

Save the Children UK has an exciting opportunity for a collaborative and influential individual with extensive relationship fundraising experience to join us as our Legacy & Mid-Value Relationship Manager, where you will work with colleagues across Marketing, Philanthropy, Community Fundraising, Volunteering, Retail and Supporter Care to build meaningful supporter journeys and drive long-term impact for children. 

This is a hybrid role working from our London Farringdon, with on-site presence required up to 4 days per month. This will be discussed during the interview process.

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role 

As Legacy & Mid-Value Relationship Manager, you will be responsible for developing and managing the one-to-one aspects of our Legacy and Mid-Value supporter cultivation programmes.

Through bespoke communications, calls, events, and meetings, you'll deepen relationships with our most engaged supporters—understanding their motivations and helping them fulfil their charitable goals. 

This is a unique opportunity to play a central role in shaping and delivering meaningful supporter experiences that drive increased lifetime value and long-term loyalty to Save the Children. 

In this role, you will: 

• Personally steward a portfolio of engaged supporters through tailored one-to-one communications, including calls, letters, emails, and meetings. 

• Use supporter insight to create tailored stewardship plans that inspire legacy pledges and mid-value donations (currently £300 - £10,000 pa/). 

• Work with colleagues across Marketing, Philanthropy, Community Fundraising, Volunteering, Retail and Supporter Care to identify and cultivate potential legacy and mid-value leads. 

• Plan and deliver inspiring cultivation events, both in-person and online, to retain and grow supporter engagement. 

• Analyse and adapt stewardship approaches based on supporter feedback and performance results to maximise impact. 

• Advocate for legacy and mid-value giving across the organisation, sharing expertise and insights to strengthen our overall fundraising approach. 

About you

To be successful, it is important that you have: 

• Demonstrable expertise in supporter stewardship, ideally in Legacy and/or Mid-Value fundraising, with a focus on increasing lifetime value. 

• Proven experience building and managing impactful relationships with individual supporters, including high-quality one-to-one communications. 

• Experience delivering bespoke supporter events that inspire and build trust. 

• Ability to work collaboratively across teams, balancing strategic planning with hands-on delivery. 

• Strong interpersonal, written, and verbal communication skills, with the ability to influence and engage a wide range of stakeholders. 

• A strategic and supporter-centric mindset, with a commitment to innovation and continuous improvement. 

• Commitment to Save the Children's vision, mission and values. 

What we offer you

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

To learn more about the position, please review the Job Description in the attached Documents. 

Closing date: 4th June 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 4 days per month).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Community Resettlement Worker

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• Community Resettlement Workers support clients who have moved in to independent accommodation, usually from the street or hostels. The accommodation is across London and your role is to work alongside individuals as they transition towards independence.
• By adopting a flexible, creative and personalised approach you will support individuals to manage their tenancies in the community and improve their quality of life.
• This service is a stepping stone towards independence and you will continue to work with these clients for up to two years to prevent them from returning to the street, to support them to build networks of support in their local community and to help them to move on into permanent accommodation.
• This role is offered as a fixed term contract until 31st March 2026.
• This role will require travel to various London boroughs.

Full job description can be found on our website.

Hours: 17.5 hours per week (2.5 days)
Salary: £18,776 (£37,551 FTE)
Closing Date: Tuesday 3rd June
Interview Date: Thursday 12th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employe

Be a part of a collective and supportive team by joining the London District.

Our Faith Rooted Community Organiser (FRCO) will help support existing churches and new Christian communities (NPNPs) across London, to make connections as part of their discipleship and core mission to be growing, inclusive, evangelistic and justice-seeking.

This is an exciting role working with our circuits, pioneers and local leaders to seed and ‘normalise’ an organising culture in London. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, to share, grow and develop ideas dynamically with others.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

We're also recruiting a New Places for New People (NPNP) District Lead to work alongside this role. Check out that role on Charity Jobs too.

About the Role

Sense is recruiting a Senior Community Fundraiser, this is a full time permanent position based in our offices in Kings Cross, London. This is a hybrid role, working in the office 2 days per week.

We’re looking for an experience fundraiser to join our Community Fundraising Team, responsible for generating income and engagement, working closely with services, volunteers and engagement staff. The successful candidate will support and deliver the community fundraising strategy, growing our portfolio and building new long-term relationships for Sense. You will be responsible for generating income for Sense, supporting the delivery of our Community Team income target of £569,000, enabling community fundraising to become a dependable source of income for the charity.

The main duties and responsibilities include:

• To ensure all community supporters are given the highest level of customer care and that all enquiries and requests for support are responded to quickly and effectively.
• To focus on growing income for Community Team across two key areas - groups and associations and schools and universities.
• The Senior Community Fundraiser will lead on the Community Team’s national projects and communicate updates and plans effectively with the team.
• To achieve agreed income targets, monitoring and forecasting on a regular basis and taking remedial action when necessary.
• Build effective and consistent working relationships with internal and external stakeholders and to engage and enthuse them about activities of the Community Fundraising team.
• To work closely with the wider Fundraising Directorate in order to break down silo working and ensure that all opportunities for fundraising are maximised and knowledge sharing takes place Directorate-wide.
• To work with colleagues in our Operations and Trading teams to develop their fundraising potential and supporting them with fundraising ideas and collateral.

To succeed in this role, you will have:

• Understanding of Community based fundraising trends.
• Evidence of own continuing professional development.
• 2-3 years’ experience in a community fundraising environment.
• Experience providing the highest level of stewardship to supporters / fundraisers or customers.
• Experience managing projects, with multiple stakeholders.
• Excellent interpersonal skills and comfortable regularly speaking to both current supporters and potential supporters in person and by the phone.
• Experience of working with budgets and financial targets.
• Experience with proposal writing or grant writing.
• Excellent written and verbal communication skills
• Ability to keep clear and accurate records, producing reports and analysis and presenting them in an effective way to stakeholders and Head of Team.
• Creative, and can generate new and innovative ways to fundraise, with a strong desire to succeed

For a full job description and person specification, please see the link on the left hand side of the page.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

The Charity and the Vision.  

Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. We are now looking for an experienced Events Manager to join our small but effective team.

Role Mission:

To be at the heart of planning, promoting and delivering diverse, exciting, and high-impact events that will engage supporters, create bonding opportunities for families, and connect our team.

This role will be accountable for:

Supporting the event owner in the successful planning and execution of all events across the charity, including the Families, Supporter and Operations Teams at Scotty's. This will include developing, promoting and delivering a range of events that align with our mission and values, drives supporter engagement, cultivates opportunities for our families to bond, and provides team collaboration.

What are the 3-month goals for this role:

· Can articulate the charity’s goals, culture, and impact, and how the Events Manager role supports this to happen. 

· Has a good understanding of the events plans for each team and the upcoming and year to view calendar of events.

· Establish initial contact with key stakeholders, including team members, partners, and supporters.

What are the 6-month goals for this role:

· Conduct an audit of current event plans and materials and speak with at current partners for feedback and learnings.

· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.

· Identify and qualify suitable venues for upcoming events, ensuring they align with the charity's mission and values

· Establish success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.

What are the 9-month goals for this role:

· Improve specific performance metrics, such as event budget management, event marketing effectiveness, and attendee satisfaction within the first nine months.

· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.

· Track success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.

What are the key responsibilities of this role:

• Develop and implement event plans with clear deadlines, ensuring all tasks are completed on time and within budget.
• Coordinate with our partners and suppliers, ensuring required service levels are met.
• Identify and secure suitable venues that align with the event's theme and requirements.
• Negotiate with venues to obtain the best deals, ensuring cost-effectiveness without compromising on quality.
• Arrange catering services that meet the dietary needs and preferences of attendees.
• Book travel and accommodation for team members, families and other guests as needed, ensuring comfort and convenience.
• Assist with communications and marketing efforts to promote events and increase attendance.
• Manage event setup and takedown, ensuring all elements are in place and the venue is left in good condition.
• Oversee the design, sourcing, ordering, and delivery of branded materials (e.g., welcome packs, T-shirts, banners) to enhance the event experience.
• Write accurate risk assessments and ensure event safety, particularly for children, by identifying potential hazards and implementing preventive measures.
• Accountability for health and safety compliance at events, adhering to legal requirements and best practices.
• Implement appropriate safeguarding measures at events attended by families, ensuring the safety and well-being of all participants.
• Coordinate event activities, ensuring they run smoothly and according to schedule.
• Arrange and facilitate pre- and post-event meetings (e.g., briefings, wash-ups, debriefs) to ensure all team members are informed and any issues are addressed.
• Adhere to budget constraints set by the Event Owner, ensuring all expenses are accounted for and within limits.
• Provide appropriate updates to the Event Owner and team members accordingly.

What we’re looking for:

• Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
• A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of technology – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

Skillset and Experiences Required:

Essential

· You’ll have a proven background in event management.

· Proven ability to build rapport and influence key decision-makers.

· Ability to manage multiple projects simultaneously while ensuring effective execution.

· Passion for developing innovative fundraising initiatives.

· Self-motivated and positive. Thriving in independent work environments while remaining committed to team goals.

· You’ll have a proven background in event management, ideally within the charity sector.

· Excellent organisational skills, a keen eye for detail, and the ability to engage with stakeholders at all levels. A strong understanding of health and safety, and fundraising legislation.

· Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing. 

· Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness. 

· Developing and implementing strategies to maximise event attendance and fundraising revenue.

Desirable

· Knowledge or experience of or with the military community.

· Events Management experience within the charity sector.

Additional Information

· The role may require evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.

Title: Advice Services Manager

Responsible to: Operations Manager

Hours: 35 hours per week

Salary: £36,000 - £42,000 FT (depending on experience and qualifications)

Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP) + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Services Manager.

The Advice Services Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of welfare and housing advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have experience of delivering front-line benefits and/or housing advice, strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that casework and projects are delivered on time.

In 2025, BIAS is expanding its successful Brent-based welfare and housing advice service into Haringey borough. The Advice Services Manager will work closely with the Operations Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.

This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Managing a small advice team, ensuring the quality of the advice provided.
• Providing support, supervision and training to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
• Ensuring good teamwork and lines of communication between staff and partner organisations.
• Creating a positive working environment in which equity and diversity are promoted and staff can do their best.

Quality and service delivery

• Leading the welfare advice services in both Brent and Haringey boroughs, and contributing to further expansion.
• Maintaining a small personal caseload (approximately one to two days’ work per week).
• Working with the Operations Manager to ensure that BIAS complies with Advice Quality Standard (AQS) requirements.
• Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
• Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

Operational support

• Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.

These are the basic duties required of the Advice Services Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice offices in Willesden and Haringey[1] but there may be some options for flexible working (i.e. one or two days per week).

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (detailed in the PDF job description), with supporting examples.

The deadline for applications is 6th June 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to establish a permanent office in Haringey later in 2025.

Job title: Health Project Manager (Online Engagement)
Reports to: Inclusion and Engagement Managers
Salary: £30,410 per year (pro-rata £16,0439 per year)
Hours: Part Time (19 hours a week), job share
Start date: As soon as possible.
Location: Hybrid (at least 1 day/week at Generate’s Head Office based at 73 Summerstown, London, SW17 0BQ)

About Generate

Generate has been creating opportunities and offering support to people with a learning disability since 1972. We are committed to improving the lives of people with a learning disability by supporting and encouraging them in a creative way to access opportunities in their communities, take their place as citizens and reduce their reliance on services.

About the Role

This is a job share position, working collaboratively with another part-time Health Project Manager to deliver a range of impactful projects.

You’ll bring fresh ideas, lead campaigns, and help shape how we tell our story and those of the people we support. This is a unique opportunity to shape our voice and play a key role in outreach and engagement by promoting the resources we create.

We're looking for a dynamic and creative individual with experience in online engagement to manage the Easy Health website, memberships, newsletter, and social media. Your focus will be on growing our audience, visibility, and income.

Ideal for someone stepping into a project management role or an experienced professional seeking a new challenge. You’ll also support consultants with lived experience to ensure our work is well-promoted.

The closing date is 9 am on Monday 2nd June.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

All applicants are required to complete an enhanced DBS check and provide 2 references.

Generate is an equal opportunity employer.

No agencies please.

Job Profile

CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.

The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.

This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.

This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.

Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.

You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.

Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.

You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.

This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

Understanding our context

1. Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
2. Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.

Working together

1. Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others.  Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
2. Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
3. Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.

Making change happen

1. Managing resources: confident with processing data for planning, monitoring and reporting:  proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
2. Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
3. Managing our performance: ability and willingness to work to targets and achieve results.

Job-Specific Competencies

Administrative Process Improvement:

Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.

Volunteer Recruitment & Engagement:

Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.

Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.

Data Management & Accuracy:

Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.

Collaboration & Team Communication:

Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.

Training & Support:

Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.

Adaptability & Problem-solving:

Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.

Commitment to CAFOD’s Mission & Values:

A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.

Use of Digital Tools & Systems:

Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.

Project Management & Accountability:

Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

The Senior Communications & Marketing Officer role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.

We are looking for a creative, organised and audience-focused marketing and communications professional to join the Trust. Reporting to the Senior Communications & Marketing Manager, you will work with the whole team identifying the best ways to use our different channels to share our unique and inspiring stories and develop our profile at local, national and international levels. 

You will have experience of coordinating marketing and communications activity, ideally in a visitor-facing venue. 

You will have oversight of the website, social media platforms, e-newsletter and audience research programme and will support with press enquiries, PR and content development. If you are an ambitious self-starter looking to develop your skills across a wide marketing, communications and digital remit in a unique cultural and heritage landscape, then look no further!

How to apply
Applications must be received by 9 June 2025 @ 10am

First round interviews will be held w/c 16 June 2025

Second round interviews to be confirmed.

All applicants must submit an Equal Opportunities Form

BACKGROUND

An exciting opportunity to lead communications and marketing at Action Syria. Through your work, you will help us ensure Syrian communities have the education and medical care they need, every day, and when emergencies strike – this is critical as Syia begins to rebuild following the fall of Assad in late 2024. Action Syria has over a decade of experience working with local partners in the Middle East making a positive difference to over 25,000 people affected by conflict, displacement and natural disaster annually. We seek a competent, confident and skilled communications and marketing specialist to help deliver ambitious plans for the coming years, increasing our profile and expanding our audiences.

Working closely with the CEO and the fundraising team, you will be responsible for delivering our Communications & Marketing strategy, making sure it integrates with our fundraising strategy, and critically, considers the broader vision for expanding our audience. You will set appropriate targets, key performance indicators and measure progress against these. As a small and mighty team, we seek a reliable communications expert who is pro-active, inspiring and really loves what they do. We are positive, creative and ‘hands-on’ and hope you are too.  

Alongside setting the strategic direction, you will be actively involved in executing day-to-day communications tasks, from content creation and social media management to media engagement, ensuring our messaging is impactful and consistent across all platforms.

For those looking to advance their career, this role offers a pathway to take the next step professionally, with the opportunity to develop with the role as the organisation grows.

This role will ensure that Action Syria: 

• has a comprehensive and practical communications and marketing strategy, which is integrated with our fundraising strategy;
• has appropriate presence across digital platforms; and
• engages audiences with meaningful messaging in support of our charitable objectives.

Responsibilities

1. Lead the Communications and Marketing function and strategy:

• Review and refine our Communications & Marketing strategy to ensure it is fit for purpose and responsive to the new chapter unfolding in Syria, positioning us as a leading voice among charities engaging in the region;
• Work with Head of Development to ensure the C&M strategy integrates with our fundraising strategy, driving impact, building trust, and ensuring sustainability; and
• Set targets and milestones for the C&M Strategy to measure progress against.

2. Manage our annual communications plan:

• Produce engaging and meaningful content for communications and marketing purposes, including copy and graphics
• Write and publish key communications throughout the year, e.g. blog posts and newsletters (Mailchimp) to maintain a strong profile and grow our support base;
• Manage social media platforms: Instagram, Facebook, LinkedIn, X, scheduling regular, high-quality posts, and managing Meta Ads, to engage existing and new audiences;
• Create engaging digital content, with input from the team on messaging and purpose, to raise Action Syria’s profile and support our fundraising and marketing campaigns;
• Work with the fundraising function on Action Syria’s digital fundraising strategy, with a focus on optimising donor journeys; and
• Support the team with asset design for fundraising campaigns where required.

3. Act as guardian of Action Syria’s brand, ensuring it is fit for purpose:

• Develop comprehensive brand guidelines, in line with our recent rebrand; and
• Ensure website is current, appropriate and enables us to reach strategic and fundraising goals.

4. Develop strategic engagement with media:

• Build on press list and cultivate relationships to enhance Action Syria’s profile

Essential

• Positive, pro-active and reliable;
• Prior experience of strategic communications and marketing planning and delivery at management level;
• Prior experience of marketing (digital and other) with the ability to tell powerful stories via multiple channels;
• Prior experience of Social Media management;
• Excellent design skills, with an eye for detail;
• Excellent communication skills, written and verbal, with the ability to deal with sensitive subjects appropriately; and
• Experience of marketing for fundraising campaigns
• Excellent time management skills

Desirable

• Understanding of the aid and/or development sector;
• Interest in and understanding of fundraising; and
• Interest in the international Charity sector, ideally specifically in the Middle East and Action Syria’s cause.

Join Tommy’s London Landmarks Half Marathon as their new Communication and Engagement Manager!

Location: Hybrid – Central London office (2 days/week)
Contract: 1-Year Fixed Term
Salary: £38,000–£42,000 per annum
Hours: Full-time, 35 hours/week

We’re looking for a dynamic and creative Communication and Engagement Manager to join the team and help amplify the voices of their community, drive engagement through compelling storytelling, and ensure their message resonates across a range of platforms.

This is a brand-new role, which will lead on the development and delivery of the London Landmarks Half Marathon Team Tommy’s communications journey across multiple channels to their 3,000+ participants with the aim to grow participant average gift.

What You’ll Do:

• Lead the development and delivery of integrated communications and engagement strategies to support Tommy’s events and campaigns.
• Create and manage inspiring content across email, SMS, print, and social media channels.
• Work closely with colleagues, media, and external partners to tell powerful stories that engage, inform, and inspire.
• Support the engagement of Tommy’s flagship events like the London Landmarks Half Marathon, ensuring participants and supporters feel valued and motivated.
• Use insights and data to continuously improve audience reach and engagement.

What We’re Looking For:

• Proven experience in a communications, engagement or marketing role, ideally within the charity, health or events sector.
• Proven experience with audience segmentation and improving supporter journeys.
• Excellent writing skills with the ability to adapt tone and messaging for diverse audiences.
• Strong project management skills – able to juggle priorities and meet deadlines.
• A creative mindset and a passion for using communications to drive change and build community.
• Confident working with media, digital tools and cross-functional teams.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

*Please note, all 3rd party agencies speculative CVs will be forwarded onto The Talent Set*

We are looking for a Branch Manager with a passion for animal welfare, who will contribute to our mission of rescuing, rehabilitating, and re-homing animals in need. Our new Branch Manager will want to actively promote kindness and the prevention of cruelty to animals, and be driven by a desire to give those in our care a second chance in finding their forever home.

They will expand our profile across the North West London and South Hertfordshire area, working closely with the trustees to create a sustainable business plan, and have overall responsibility for the Branch, our shops and the day to day running of the charity. 

Role Responsibilities

People

Be responsible for all branch employees, including recruitment, employee development and performance assessment.

Health and Safety

Ensure the Branch fulfils its duty of care and legal obligations for the health and safety of employees, volunteers and others on site.

Have overall responsibility to ensure that the buildings and equipment belonging to the Branch are maintained and operated in a safe and secure manner. 

Financial Performance, Governance and Administration

Together with the Branch Treasurer, develop and implement robust policies, procedures and controls in line with guidelines, and produce annual budgets and reports for the Branch.

Income Generation and Fundraising

Lead income generation, innovate new fundraising activities.

Have overall responsibility for the Branch retail operation, working closely with the Retail Operations Manager to ensure that individual shops meet annual sales targets.

Work with the trustees in developing retail strategy and growth opportunities. 

Digital Media and Marketing

Be responsible for developing the use of digital media to deliver the charity's vision, mission and strategy.

Work with the trustees to develop a marketing strategy, helping our Branch reach more people and generate additional income.

Animal Welfare

In collaboration with the Animal Operations Manager, ensure the Branch delivers on its commitment to care for and ensure the welfare of animals, overseeing compliance with RSPCA standards and policies, relevant legislation and best practice in the provision of animal welfare services. Develop the Branch’s ability to accommodate the changing animal welfare needs in our community.

Person Specification

You have:

• A proven track record of leading and motivating people to deliver the strategic aims of a business or charity
• Excellent written and verbal communication skills, and also the ability to listen to the opinions of others
• Excellent organisational skills and the ability to multi-task
• A desire to design and implement systems and processes, enabling delivery of our overall strategic aims
• A passion for the care and welfare of animals
• A full UK driving licence

You have expertise and experience in:

• Operating at a senior leadership level
• Project management and business planning
• Business development and growth
• Income generation and budget management
• Business and financial reporting
• The use of technology and digital media

You are:

• Flexible, with an ability to adapt to different situations 
• A people person who is approachable and enjoys working with others, communicating effectively to build strong relationships
• Proactive and forward-thinking with an ability to plan ahead 
• Able to prioritise conflicting demands and thrive under pressure
• Committed to the highest levels of integrity and effort