Community hub manager jobs

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

Corporate Parnterships Manager

We are seeking a self-motivated and driven Corporate Partnerships Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on developing corporate partnerships and will also support our Campaign Board and major donor activity.

First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable setting up new systems and processes. You will play a pivotal role in shaping First Give’s income growth, working closely with our Head of Philanthropy and the Director. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.

This is an exciting opportunity for a confident fundraiser and communicator looking for the next step in their career. Someone who thrives on strategy, storytelling, and social impact.

Contract: Full-time, 35 hours per week. Permanent.

Salary: £40K (+£2K London weighting if applicable)

Location: The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events for two days per week on average. The remainder of the week can typically be worked remotely, with flexibility as required.

Reporting to: Head of Philanthropy and Partnerships

The students we work with come from a diverse range of backgrounds, and so do we.  We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.

Shop Manager

Service: Relate at Family Action

Location: Warwick

Hours: 37.5 hours per week (full-time)

Salary: £13.10 per hour

Contract type: Permanent

We are looking for a talented Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis.

Who we are

Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners.

Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Shop Managers, supported by Assistant Shop Managers/Sessional Workers (Retail Assistants) and our amazing Shop Volunteers.

What are we looking for?

• Charity retail experience preferred

• Experience of customer care

• High levels of organisational skills

• Highly focussed on maximising sales

• An eye for detail

• A sound track record in achieving targets and delivering success

You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action.

The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday.

What will we offer you?

We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

Our commitment to Equality, Diversity & Inclusion:

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Thursday 26th February 2026

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

Imagine working alongside young people who've challenged Meta's hate speech policies, won national awards, and brought a sofa on wheels to a protest. Coventry Youth Activists (CYA) is the UK's only youth-led campaign group run by and for disabled young people—70% of members have learning disabilities—and they need a Community Organiser to help them take on one of their biggest fights yet: defending SEND rights.

This isn't traditional charity work. CYA doesn't lobby for disabled young people—they campaign as them. From Mad Hatter's Tea Parties outside Facebook HQ to high-level negotiations with decision-makers, their approach is bold, creative, and effective. As one member puts it: "Leadership doesn't have to look a certain way... That's what we do at CYA."

What you'll be doing

You'll support CYA members to challenge urgent threats to their rights—particularly government reforms affecting SEND (Special Educational Need and Disability) rights. This means:

• Developing campaign strategies and power mapping decision-makers with young activists
• Facilitating actions, media engagement, and high-level negotiations
• Coaching young leaders and building their confidence to take the lead
• Creating alliances and expanding CYA's reach and influence
• Ensuring everything is accessible, inclusive, and driven by lived experience

You won't be doing this alone. You'll be part of Grapevine, an award-winning charity with years of community organising expertise, working within a supportive team that believes in joyful organising.

Who we're looking for

We want someone with proven campaigning experience and strong facilitation skills—but just as importantly, someone with creativity, a passion for justice, and the ability to work inclusively with young people with learning disabilities.

Essential skills and experience:

• At least one year's community organising or campaigning experience with clear evidence of wins
• Ability to work collaboratively and inclusively, especially with people who have learning disabilities
• Strong facilitation and communication skills
• Experience building alliances and developing others
• Creative problem-solving and a genuine passion for justice

Benefits include:

• Flexible working arrangements
• 25 days annual leave plus bank holidays (pro rata)
• 8% non-contributory pension (Grapevine pays the full amount)
• Employee Assistance Programme
• A culture of learning, reflection, and genuine support

Grapevine is a place where you'll have freedom with support, real opportunities to grow, and work that creates lasting impact. Our team describe it as a "powerhouse" that feels like a second home.

About Grapevine

We're an award-winning charity helping communities across Coventry and Warwickshire take collective action. We're nationally recognised for our community organising approach and we're accredited trainers for the National Community Organisers programme. We believe those who face challenges are best positioned to lead solutions—and we provide the support to make that happen.

"Grapevine is a fantastic organisation—bold, innovative and caring. It manages to balance positive outcomes for individuals and communities with system change—a very rare thing." — Tim, Community Leader

Equality and Inclusion

Fairness and inclusion are part of who we are—going back to our origins as a disability charity. We actively seek people from all backgrounds and AIM TO remove barriers to equal opportunity. We welcome applications from everyone.

We are seeking an Assistant Manager to play a key operational role at our Sunderland Hub. Supporting the day-to-day running of services that help people facing social exclusion rebuild confidence, skills, and stability.

This is a mission-driven, hands-on role combining coordination, leadership and frontline delivery. You will work closely with the Hub Manager and wider team to ensure the hub operates smoothly, safely and with purpose, while supporting individuals to engage in meaningful activity and community life.

About Handcrafted

Handcrafted works with people who have experienced exclusion, homelessness and disadvantage, offering practical opportunities to rebuild confidence and independence through creative projects, training, and community.

Our work is rooted in values of:

• Creativity everyone can make something to be proud of

• Empathy walking alongside people through challenge

• Empowerment supporting people to take back control

• Community building belonging and shared purpose

These values shape how we work with residents, trainees and one another.

The Role – Assistant Manager (Sunderland Hub)

As Assistant Manager, you will be central to the smooth running of the Sunderland Hub. You’ll support the Hub Manager in coordinating staff, activities and services, while maintaining a welcoming, organised and supportive environment.

This is a varied role combining operational oversight, hands-on delivery, administration and people support.

Key Responsibilities:

• Support the Hub Manager in the day-to-day operation of the Sunderland Hub

• Help coordinate staff, volunteers, activities and community sessions

• Provide hands-on support to residents and trainees as needed

• Assist with planning and delivery of workshops, shared meals and group activities

• Act as a welcoming and reliable point of contact for people accessing the hub

• Support record keeping, reporting and compliance requirements

• Assist with ordering supplies, processing expenses and basic financial administration

• Help oversee housing-related processes and liaise with relevant teams

• Promote a safe, inclusive and well-organised environment at all times

(Full responsibilities are detailed in the recruitment pack.)

Who We’re Looking For

We’re looking for someone who is organised, proactive and people-focused, with the confidence to take responsibility while working collaboratively.

You will ideally bring:

• Experience working in a support, community or care-based setting

• Strong organisational and communication skills

• The ability to manage competing priorities calmly

• Confidence supporting people with complex needs

• An understanding of safeguarding and professional boundaries

• A values-led approach aligned with Handcrafted’s ethos

Experience in housing, support services or community delivery is desirable but not essential.

Why Join Handcrafted?

• Be part of a well-established, values-driven organisation

• Play a key operational role in a growing hub

• Work alongside a committed, supportive team

• Help create real change for people facing exclusion

• Access training and development opportunities

Safeguarding

Handcrafted is committed to safeguarding and promoting the welfare of children and vulnerable adults. This role is subject to an Enhanced DBS check.

Overview

Involve Community Services is a local infrastructure charity that supports the Voluntary, Community and Social Enterprise Sectors of Bracknell Forest and Wokingham Borough. We offer development and governance support, funding advice, grant writing, volunteer and trustee recruitment, and a comprehensive training programme. We also run several well-being projects that include Community Navigation, Cancer Support and Social Prescribing within Wokingham Borough.

Role summary

The Community Development Worker will work across Wokingham Borough to assist small charities, community groups and social enterprises who have a health and well-being focus, as well as those organisations who aid residents with protected characteristics. They will assist organisations to find solutions to existing challenges and overcome barriers to optimise their delivery, e.g., through sourcing volunteers, committee members, funding opportunities, forming simple governance structures, and seeking premises.

The post holder will advocate for members of the community with protected characteristics as well as those whose voices are seldom heard, and act as a voice for marginalised groups, to aid inclusive decision making and delivery of services across the borough. The postholder will develop a broad, informed view of the local Voluntary, Community and Social Enterprise Sector and will communicate this to colleagues within Involve, the wider Friendship Alliance (a collective of charities who have a shared interest in addressing loneliness and social isolation), and to statutory partners. The postholder will also identify gaps in provision and help to develop or enhance existing partnerships so to optimise their impact to residents. 

Key Responsibilities

• Regularly attend community events throughout Wokingham Borough
• Create quarterly reports to articulate the work of the postholder.
• Act as the face of Involve and the first point of contact for organisations and community groups in Wokingham Borough
• Signpost organisations to Involve’s Core Services
• Signpost residents to Involve’s Wellbeing Services
• Support Community Navigation attending outreach events
• Report key barriers and gaps in services to the CEO and Admin & Partnerships Manager on a regular basis
• Keep the Wellbeing Services up to date with new or changing community groups & services
• Support the Hub Coordinator and fellow site users when onsite

Key responsibilities for the community and VCS organisation

• Network and maintain relationships with residents, communities, charitable organisations and other stakeholders
• Host Involve’s Charity & Community Networking Events for Wokingham Borough
• Match organisations and community groups with share objectives so to bring greater capacity and insight to a community undertaking
• Attend forums & meetings relevant to communities, addressing issues such as equality & diversity, social isolation or community safety
• Support organisations and community groups with basic governance enquiries
• Ensure organisations receive up to date and accessible information & signposting to assist them with their operations, e.g. governance, funding, volunteer recruitment

Essential experience, skills and attributes

• Knowledge of the local area and services
• Experience in engaging and advocating for vulnerable people and those with protected characteristics, and those seldom heard
• Good interpersonal skills - friendly, curious, respectful, empathetic and courteous
• Reliable with a mature disposition and a caring nature
• Capable of maintaining appropriate written records
• Awareness of confidentiality and data protection
• Ability to work proactively on your own initiative as well as part of a team
• Awareness of health and safety and lone working issues for self and others
• A commitment to equal opportunities
• Effective problem solving and negotiation skills
• Good written and verbal literacy with ability to engage confidently, employing actively listen skills
• Sound IT skills, particularly office 365 applications
• Personal commitment to improving own knowledge and skills
• Requirement to undertake training, including safeguarding and any other appropriate learning
• Requirement to work to all Involve policies
• Access to a car (with business insurance) is essential as travel will be required across Wokingham Borough

NB: Some flexibility will be required when delivering your role and occasional evening or weekend work may be needed.

The purpose of the role is to ensure that Church Army uses high-quality data, insight, and analysis to make informed, evidence-based decisions as we communicate with external audiences and grow our supporter network.

The role holds day-to-day responsibility for Church Army’s CRM system (Microsoft Dynamics), including managing relationships with external technology partners. It plays a vital part in maintaining accurate, high-quality supporter data and ensuring the CRM is used effectively across the Engagement Team and wider organisation.

NEON is a not- for profit Organtision 

Our Mission is to remove structural barriers within the arts and creative industries by creating equitable access to training, space, professional experience and paid work.

We centre children, young people and emerging creatives from underrepresented and underprivileged communities, ensuring talent is supported not only creatively, but economically and professionally.

We are seeking to expand our team capacity to deliver transformational growth across our creative programming. The Business Development Manager will  transition NEON from project-based delivery to sustainable, recurring programmes while scaling our impact within the creative industries and local community.

Job Description

You will work closely with both our external cross-sector funders, clients and internal delivery partners and teams to provide a service that exceeds expectations by  monitoring progress and continually adapting and improving effectiveness to meet changing needs

The postholder will:

• Expand income generation through studio hires, memberships, events, and trading

• Securing sponsorships, multi-year funding, and philanthropic donations

• Develop contracts and partnerships with schools, local authorities, and corporate entities

• Strengthening impact reporting and financial reporting and management

• Supporting the Founder and Artistic Director to build a resilient business model across our sites in Vauxhall from 2026. 

Role Profile - Essential Experience and Skills 

• 5 years plus demonstrable experience of income generation  and management, delivering on time and within budget 

• Demonstrable experience of budget management - strong financial literacy, commercial awareness and analytical 

• You enjoy working in an entrepreneurial and creative, start-up environment - understanding that this may mean doing what is needed to get the outcome, even if not within one’s own role

• You have resilience to change course and adapt priorities as needed by the business

• You are as comfortable working independently as you are as part of a team

• You enjoy working with a small team and contributing to the broader ambition of the whole organisation and being an ambassador for our work

• Willing to be based in our studio in Vauxhall

• Substantial experience of relationship building and collaborative partnership with people from all sectors and backgrounds - especially at senior management/executive level e.g. stakeholders, funders and delivery partners

• Demonstrable track record of managing and monitoring performance to meet objectives and delivery of targets 

• Excellent communication skills with the ability to articulate and present ideas clearly, coherently and persuasively in the written format as well as verbally 

• Ability to think, act and communicate strategically and creatively

• Ability to be self-servicing including proficient use of Microsoft IT and Google Suite package

Desirable

• Knowledge and/or experience of the arts and creative industries, in a startup or with creative entrepreneurs is desirable though not essential. We would still like to hear from you if you have experience leading and delivering high-profile projects and are committed to making a difference.

• You are passionate about the arts and creative sectors, wanting to use your abilities to nurture the talents of others and increase diversity within these sectors

Based: London Road, Derby

Salary: £26,500 - £31,065pa

Hours: 28-35hrs per week 

Are you a passionate, relationship‑driven fundraiser looking for your next opportunity to create impact? YMCA Derbyshire is seeking an inspiring Fundraising Manager to lead flagship events, build powerful partnerships and help grow vital income that changes lives every single day.

As Fundraising Manager, you will:

• Plan and deliver standout events like Sleep Easy, Golf Day, dinners and community fundraisers
• Build strong partnerships and relationships with businesses, donors and supporters
• Create innovative fundraising opportunities to grow income
• Support challenge event participants and community organisations to maximise their fundraising
• Champion supporter engagement, ensuring donors feels valued
• Have organisational flair and a strategic, proactive mindset
• Manage budgets, track ROI and record supporter data
• Work alongside marketing colleagues to develop engaging fundraising campaigns

Why This Role Matters

Our YMCA is ambitious, rooted in community and never stands still.  You’ll be bringing your expertise to our five strong Fundraising and Marketing team based in Derby - together we’re building on the dedication and vision that made 2025 an absolutely brilliant year.

We believe everyone deserves the chance to discover who they are and what they can become. Our work evolves when we see challenges in society and we seek to bring our supporters on the journey with us to find lasting solutions. 

What we do

• Supported Housing – We house over 200 people at risk of homelessness every night, creating a safe, stable environment where they can learn and grow. We’ll soon be launching Foundry Point, our transitional housing development that’s affordable for young people just starting out in life, supported by businesses and community. 
• Families – Our Community Hub offers food and essential items, alongside positive pathways and wellbeing support for families and individuals facing poverty. Our nurseries, holiday clubs and school partnerships deliver high-quality early years childcare and education.
• Support, Advice, Health, Wellbeing - We offer a wide range of community services, including youth programmes, mental health support, horticultural activities, food provision and access to warm, welcoming spaces.
• Training and Education - YMCA Key College delivers vocational training, work experience and employment pathways for young people who find mainstream education challenging.

What We Offer

• 33 days holiday including bank holidays
• Birthday leave
• Smart Health app with online GP and wellbeing support
• Annual celebration event and recognition awards
• Life assurance
• Training and development
• Quarterly treats, long‑service rewards and more

Flexibility

Our services are delivered across the city of Derby and Ilkeston, therefore building relationships in our area is key to the role.  We will consider remote working for up to two days a week after induction, or part time working from 25+ per week (35 hours is full time).

Ready to lead with purpose? 

Youth Hub Lead

Organisation: Fit For Life Youth (FFLY)
Salary: £40,000 per annum
Hours: Full-time (36 hours per week)
Location: Kensington and Chelsea (with key responsibilities in Chelsea area)

About Us
Fit For Life Youth (FFLY) is dedicated to empowering children and young people (CYP) aged 8–19 through dynamic, inclusive, and impactful youth services. We work across Kensington and Chelsea to provide safe spaces, engaging activities, and opportunities that help young people thrive.

The Role
We are seeking an experienced and passionate Youth Hub Lead to oversee the delivery of high-quality youth hub services, primarily in Chelsea (World’s End and surrounding areas). This is a leadership role that combines strategic planning, hands-on delivery, and team management.

You will:

• Lead and manage youth hub operations across Chelsea and Lancaster Youth Hubs.
• Develop innovative programmes that reflect the voices and needs of young people.
• Manage a team of 5 Youth Workers and recruit volunteers.
• Build and maintain partnerships with schools, local organisations, and stakeholders.
• Act as Designated Safeguarding Lead for youth hub services.
• Play an active role in income generation and fundraising to ensure sustainability.

Key Responsibilities

• Direct and deliver a varied programme of youth activities, including holiday programmes, trips, and residentials.
• Champion FFLY’s values and foster a positive, high-performing team culture.
• Ensure compliance with safeguarding, health and safety, and organisational policies.
• Represent FFLY at partnership meetings and deputise for the CEO when required.
• Monitor and report on service impact, ensuring funder requirements are met.

About You
We’re looking for someone who is:

• Experienced in managing youth services and leading teams.
• Skilled in partnership building and community engagement.
• Knowledgeable about safeguarding and committed to young people’s welfare.
• Creative, proactive, and able to inspire both staff and young people.

Essential Requirements

• Proven experience in youth work leadership.
• Strong organisational and communication skills.
• Ability to work flexibly, including evenings and occasional weekends.

Job Purpose: To support the development of a new heritage-themed community project and the delivery of our ongoing programme of community-led services, activities, events across Nottingham. The postholder will play a key role in identifying local needs, building relationships and empowering residents and local groups to engage with, and shape the services in their local area.

We’re advanceNG, a small but vibrant charity based in Nottingham. We are a trusted, values-driven organisation dedicated to making a meaningful impact in the lives of local people. For many years we’ve been known as the Castle Cavendish Foundation and although we’ve changed our name, our commitment to the community remains steadfast.

Why Work with Us?

Collaboration is at the heart of our success. At advanceNG, we work in partnership with local communities and other like-minded organisations - big and small - to pool our strengths and resources, share expertise and create meaningful, lasting social impact in Nottingham.

Our Vision

We are working towards “A better Nottingham, where places and spaces thrive, local people reach their full potential, and communities are stronger, more connected, and more resilient than ever before.” We turn this vision into reality through our mission:

Our Mission

“advanceNG will lead a community program and manage a property portfolio that delivers urban renewal in an ethical, inclusive, and sustainable way.”

Our Core Values

Our core values are the foundation of everything we do, guiding our actions and shaping our identity:

· Be kind, welcoming, and friendly

• Embrace partnership and collaboration
• Promote respect and equity
• Celebrate diversity in all its forms
• Uphold high ethical standards
• Act with fairness and transparency
• Champion environmental sustainability
• Strive for excellence in everything we do

Exciting Opportunities Ahead!

We are embarking on an exciting new chapter, shifting from primarily distributing community grants to actively delivering services and managing community assets. Our dedicated team is ready for this challenge, but we need a passionate Community Development Worker to help us achieve our mission.

Could That Be You?

If you are motivated to make a difference and share our vision, we would love to hear from you!

Our Second Home is the UK’s youth movement of young people with refugee backgrounds. Since 2018, we have supported over 750 young people from 53 countries to build community, develop leadership skills, and flourish into adulthood in the place they now call home.

Our work begins with transformational residential experiences, where young people form friendships, grow in confidence, and experience belonging – often for the first time since arriving in the UK. From there, many go on to take part in our Leadership Training Programme and local Youth Hubs in London and Bristol, before returning as peer leaders themselves. This cycle of engagement, growth and leadership is at the heart of our theory of change.

We are now entering a pivotal phase of our development, delivering a new 2025–2028 strategy focused on sustainable growth, deeper impact, and long-term resilience. Fundraising is central to this ambition.

The role (Read the recruitment pack for more information)

We are recruiting a Fundraising Manager to act as the organisation’s operational lead for income generation. This is a part-time role (18–24 hours per week) with significant flexibility, ideal for someone who is organised, thoughtful, and motivated by building something meaningful.

The Fundraising Manager will manage and coordinate income across five strands: trusts and foundations, major donors, corporate foundations, individual and digital giving, and statutory funding. While the role has a strong trusts and foundations focus, it offers real scope to build skills and experience across a broad fundraising portfolio.

Working closely with the CEO, a highly experienced freelance Bid Writer, and the wider team, you will be responsible for developing funding pipelines, producing high-quality proposals and applications, stewarding funder relationships, and translating programme impact into compelling narratives. You will also play a key role in donor communications, reporting, CRM management, and supporting campaigns and events.

This is a hands-on role for someone who enjoys balancing writing, relationship-building, planning and delivery – and who values doing fundraising with integrity and care.

About you

We are looking for someone with experience in fundraising (particularly trusts and foundations) or strong transferable skills such as persuasive writing, project management, or stakeholder engagement. You will be comfortable managing multiple deadlines, maintaining an organised pipeline, and working independently while staying closely connected to a small team.

You will bring strong written and verbal communication skills, attention to detail, and the ability to build warm, professional relationships with funders and supporters. Experience using a CRM system is important, as is an understanding of – or willingness to learn about – the UK voluntary sector funding landscape.

Above all, we are looking for someone who aligns with our values: putting young people at the centre, acting with rather than for, creating opportunities for leadership, and building a culture of freedom, respect and acceptance. We warmly welcome applications from people with lived experience of the asylum system.

This is a role for someone who wants their fundraising work to be closely connected to real people, real programmes, and real change – and who is excited to help shape the next chapter of a growing, values-led organisation.

Our Second Home (OSH) is a youth movement supporting young people from refugee and migrant backgrounds to build community, develop leadership skills, and flourish into adulthood. Every year, thousands of young people arrive in the UK seeking safety. We believe in their potential and work alongside them to help them thrive.

We run residential programmes that often begin this journey, alongside a nationally certified Leadership Training Programme and regular Youth Hubs in London and Bristol offering year-round community and support.

We are now recruiting a Bristol Community Coordinator to lead and grow our Bristol Hub – a welcoming weekly space where young people connect, learn and lead.

Our Values

• Young People at the Centre – Their creativity and determination guide everything we do

• Acting With, Not For – OSH is built by staff, volunteers and participants together

• Leadership – We create opportunities for young people to step up and grow

• Freedom and Acceptance – We build open, respectful and lasting relationships

Key Responsibilities (Full details in attached Job Description)

Hub Leadership & Delivery

• Lead the safe and effective delivery of OSH Hub sessions year-round

• Plan, deliver and review sessions independently, shaped by OSH’s values and young people’s interests

• Manage referrals and onboarding, ensuring inclusion and accessibility

• Plan engaging hub content, including coordinating external partners

• Act as a consistent youth leader, managing day-to-day delivery and supporting wider projects

• Develop new activities in line with agreed strategy and budgets

Youth Leadership & Volunteers

• Support progression into OSH’s leadership training programmes

• Create meaningful leadership opportunities for young people

• Support local volunteers, including rota coordination, training and wellbeing

Partnerships & Community

• Build and maintain relationships with local partners, referrers and facilitators

• Represent OSH in local youth and refugee networks

• Ensure smooth pathways between the Hub and other OSH programmes

Safeguarding, Systems & National Contribution

• Take responsibility for safeguarding and risk assessments across all hub activity

• Track attendance and engagement using OSH’s CRM (Beacon)

• Handle petty cash and participant reimbursements responsibly

• Identify and respond promptly to safeguarding concerns

• Take part in OSH events, including evenings, weekends and residentials (2–5 nights)

• Contribute stories and reflections for communications and fundraising

• Share learning and best practice with colleagues across the organisation

Signposting & Advocacy

• Build supportive relationships with participants and provide appropriate ad hoc support

• Signpost young people to specialist services where needed (e.g. legal, housing, education, wellbeing)

Person Specification

• Experience planning and facilitating inclusive youth sessions, ideally with marginalised young people and those with lived experience of the asylum system

• Strong understanding of trauma-informed, participatory youth work

• Confidence in safeguarding, risk assessment and participant welfare

• Excellent communication skills in cross-cultural settings

• Ability to build trust, motivate young people and foster belonging

• Strong organisational and administrative skills; able to work independently

• Confident using digital tools (e.g. Google Workspace, CRMs)

• Understanding of the UK asylum context

• Commitment to OSH’s mission and values

Your Application

We welcome applicants of all backgrounds and particularly encourage candidates from global majority communities and those with lived experience of seeking asylum.

You may use AI tools to support clarity, but we value personal insight, motivation and a genuine connection to Our Second Home.

If you care about our mission and are excited by this role, we encourage you to apply – even if you don’t meet every requirement.

About the role

Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. 

People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. 

Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing-related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation.

Key responsibilities

Strategic Leadership and Service Development 

• Lead delivery of The Passage’s 3-year strategy as it relates to Community Services, ensuring services are preventative, trauma-informed, and outcomes-focused. 
• Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. 
• Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster’s homelessness strategy and wider system reform. 
• The post holder will be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. 
• Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. 
• Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system-wide responses.

Safeguarding, Risk and Community Impact

• Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. 
• Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. 
• Lead locality management across services, including proactive management of anti-social behaviour (ASB) and community impact in a dense residential environment. 
• Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage’s values and legal responsibilities. 
• Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage’s reputation. 

Operational Leadership and People Management

• Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. 
• Recruit, develop and retain high-performing teams, ensuring robust supervision, appraisal and development planning. 
• Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. 
• Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. 
• Champion co-production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. 

Primary Services and Resource Centre Operations

• Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. 
• Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. 
• Work closely with Fundraising to support corporate volunteering and “Kitchen Takeover” initiatives, ensuring safe, high-quality delivery that enhances supporter engagement while protecting service users and staff. 
• Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. 

Financial Management and Funding Stewardship

• Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. 
• Oversee multiple funding streams, including large trusts, grant-giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. 
• Support managers to understand and deliver against budgetary and income-related targets. 
• Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. 

Monitoring, Evaluation and Impact

• Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. 
• Analyse service data (e.g. In-Form) to identify trends, risks and opportunities for improvement. 
• Produce high-quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. 
• Work with Fundraising to showcase frontline work through supporter communications, social media and events. 

External Relations and Partnerships

• Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. 
• Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. 
• Represent The Passage in multi-agency forums, contributing to system-wide solutions and best practice. 

Organisational Leadership

• Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. 
• Provide reports to, and attend, Board and Committee meetings as required. 
• Deputise for the Director of Housing & Services when appropriate. 
• Role-model The Passage’s values and commitment to dignity, respect and excellence. 
• Work flexibly in line with organisational needs. 

Desired experience

Experience 

1. Senior leadership experience within homelessness, housing-related support, social care, or a closely aligned sector, with responsibility for multiple frontline services and managers. 

1. Proven experience leading preventative or rapid-response services, such as homelessness prevention, assessment services, outreach, crisis response or equivalent, including partnership working with local authorities. 

1. Demonstrable experience of safeguarding leadership, including acting as a designated or senior safeguarding lead and managing complex risk, incident response and escalation. 

1. Experience of managing services in complex localities, including community impact, ASB, neighbour relations and working alongside security provision or comparable risk-managed environments. 

1. Experience of managing multiple funding streams, including trusts, grants, and/or commissioned services, with responsibility for compliance, reporting and supporting income generation. 

Knowledge and Skills 

1. Strong strategic and operational leadership skills, with the ability to translate organisational strategy into effective, high-quality service delivery and measurable outcomes. 

1. Excellent people management capability, including coaching senior managers, handling performance, and fostering a culture of accountability, learning and continuous improvement. 

1. Sound understanding of safeguarding, health & safety, and regulatory compliance, with the confidence to provide assurance across diverse services, including food provision and volunteer-involved activity. 

1. Highly developed partnership and influencing skills, able to build credibility with commissioners, funders, residents, corporate partners and senior stakeholders in a high-profile environment. 

1. Strong financial and analytical skills, including budget management, monitoring performance data, and producing clear, compelling reports that demonstrate impact to funders, boards and supporters. 

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

About The Public Interest Law Centre

The Public Interest Law Centre exists to challenge unlawful state practice and systemic injustice through legal representation, strategic litigation, research and legal education. We specialise in public law, actions against public authorities and public inquiries, bringing cases to court for individuals and grassroots groups who have been treated unfairly.

We hold government and public bodies to account, challenge unlawful policies and practices, and promote access to justice for marginalised individuals and communities. We will not rest until we achieve a fairer and more equitable society.

About the Role

As Fundraising Manager, you will work closely with, and be fully supported by, the Director to execute and implement PILC’s fundraising strategy, with a specific focus on trusts and foundations. You’ll be a skilled fundraiser with demonstrable experience in securing income from trusts and foundations. 

Position: Fundraising Manager 

Responsible to: Director

Location: Cambridge Health, London (E2) / Hybrid working - two days per week in the office

Hours: 35 hours per week (full-time), or part-time, with flexible working around core hours

Salary: £41,814 - £47,464 per annum (from 1 April 2026)

Main Responsibilities

• Develop and maintain a strong, strategic pipeline of trust and foundation prospects aligned with organisational priorities and funding needs.
• Grow PILC’s individual donor and supporter base.
• Work closely with the Director and project teams to translate our legal and advocacy work into clear, compelling funding propositions.
• Manage the full grants cycle, ensuring excellent stewardship and compliance with funder requirements.
• Build new relationships with trusts and foundations and steward relationships with existing funders.
• Secure income from trusts and foundations, including developing multi-year or higher-value grants over time.
• Ensure all fundraising activity complies with PILC’s Ethical Fundraising Policy and relevant regulations.

Annual leave and benefits

• We offer 25 days of holiday per year, plus additional time off over Christmas when our office closes
• A 7% employer pension contribution and option to join our Salary Sacrifice Pension Scheme
• Flexible working around our core hours of 10am – 4pm
• Friendly, collaborative and truly inclusive culture 
• Laptop and mobile phone
• Support and supervision
• Learning and development budget
• Access to our 24-hour Employee Assistance Programme
• Enhanced support when you need it most, including enhanced maternity pay, family leave policies and sick pay

Please review the recruitment pack before applying which contains:

• Background information about PILC
• Information about the selection process
• A detailed role description and person specification
• Application form
• Equality & Diversity monitoring form

How to apply: Please submit your completed application form and equality and diversity monitoring form to the email address in the recruitment pack by the closing date: Friday 14 February 2026 at 12pm. 

Interviews will commence before the end of February 2026.

Please note, we do not accept CVs.