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Top job
Heart Research UK, Leeds City Centre (Hybrid)
£35,000 per year
Seeking a strategic, experienced and data driven CRM Manager oversee the development, implementation, and optimisation of our CRM system.
Posted today Apply Now
TimeGivers, London (Hybrid)
£50,000 - £60,000 per year
Posted 3 weeks ago Apply Now
Closing in 5 days
Pancreatic Cancer UK, EC3R, London (Hybrid)
£40,412 per year inclusive of London weighting plus benefits
We’re seeking an experienced Philanthropy Manager to join our fantastic Philanthropy&Partnerships team at Pancreatic Cancer UK. Apply today!
Posted 5 days ago
Closing in 7 days
Galop, Central London (Hybrid)
£31,986.91- £36,728.54 (Including inner London weighting of £4,212.01)
Posted 1 week ago
Closing in 4 days
Chatham Historic Dockyard Trust, Chatham, Medway (On-site)
£29,120 per year
Posted 2 weeks ago
Closing in 3 days
RNID, Remote
£42,000 - £45,000 pa plus excellent benefits
Posted 1 week ago
wirralhospice.org, Wirral, Merseyside (Hybrid)
£27,485 - £30,162 per year full time equivalent (pro rata'd for part-time)
Posted 2 days ago
Closing in 5 days
Rising Sun Domestic Violence and Abuse Service, Canterbury, Kent (Hybrid)
£26,010 - £28,194 pa FTE pro-rated to £15,606 - £16,916
Posted 1 week ago
Closing in 7 days
Herts & Middlesex Wildlife Trust, St Albans (Hybrid)
£34,478 per year plus contribution to pension auto-enrolment
Posted 3 weeks ago
Closing in 5 days
SHINE - Spina bifida • Hydrocephalus • Information • Networking • Equality, Multiple Locations (Hybrid)
£28,471 per year (FTE)
Empower and enable members living with spina bifida and/or hydrocephalus to lead healthy and happy lives
Posted 1 week ago Apply Now
Royal British Legion, Glasgow (On-site)
£29,170 to £29,980 Per Annum
Posted 1 week ago
Page 39 of 84
Leeds City Centre, West Yorkshire (Hybrid)
£35,000 per year
Full-time
Permanent

Using Anonymous Recruitment

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Job description

Job Description:

This is an exciting opportunity for a strategic, experienced and data driven CRM Manager to join the Projects, Data and Insight team at Heart Research UK and oversee the development, implementation, and optimisation of our Customer Relationship Management activities.

In this new role, you will play a pivotal part in developing the charity’s approach to CRM and database engagement. You will be responsible for segmenting audiences, automating communication flows, and driving supporter and non-supporter engagement, retention, and lifetime value.

Key Responsibilities:

  • CRM Strategy & Execution: Develop and execute CRM strategies to improve supporter and non-supporter engagement, conversion, retention, and loyalty.
  • Platform Management: Alongside the Director of Data, oversee the management and development of the systems which collect and process data, including the CRM database (Beacon) and other fundraising platforms
  • Customer Segmentation: Work closely with the Data Analyst to develop an understanding of supporter behaviours to create effective segmentation strategies for targeted marketing and fundraising efforts.
  • Campaign Management: Plan, launch, and optimise communication campaigns. Ensure consistent messaging and personalisation.
  • Automation: Build and manage automated workflows to onboard new supporters and beneficiaries and deepen and broaden their engagement with the charity.
  • Data Analysis & Reporting: Monitor CRM performance and KPIs; deliver actionable insights and recommendations to stakeholders.
  • Collaboration: Work closely with Marketing, Fundraising, Health Promotion and Education and Research teams to propose and deliver cohesive journeys and experiences.
  • Compliance: Ensure CRM practices comply with data privacy regulations
Application resources
Posted by
Heart Research UK View profile Organisation type Registered Charity Company size 21 - 50

We won't stop until there are no more deaths from heart diseases.

Posted on: 10 September 2025
Closing date: 01 October 2025 at 14:23
Tags: Business Intelligence, CRM, Data Analysis, Database Management, Information Management

The client requests no contact from agencies or media sales.