Community liaison coordinator jobs

About the role

Sands is the UK’s leading pregnancy and baby loss charity. We work to save babies’ lives and to ensure that anyone affected by pregnancy or baby loss receives the care and support they need.

We are looking for a compassionate, organised and collaborative Hospital Liaison Coordinator to support the delivery, embedding and sustainability of the National Bereavement Care Pathway in England.

This role will help strengthen Sands’ hospital liaison work by building, supporting and developing our network of Hospital Liaison Volunteers. Hospital Liaison Volunteers provide an important link between Sands, NHS services and local communities, helping hospital staff understand and access Sands’ support, training, resources and bereavement care guidance.

The postholder will work closely with volunteers, NHS staff and Sands colleagues to support high-quality, equitable bereavement care for bereaved parents and families. They will coordinate activity, monitor progress, gather feedback and insight, and help ensure learning from hospitals and volunteers informs continuous improvement across the NBCP England programme.

This is a role for someone who is highly organised, values-driven and confident working with people. You will bring experience of supporting volunteer networks, coordinating projects and building strong relationships with a range of stakeholders. You will also be able to communicate sensitively and clearly, work with feedback and evidence, and develop your understanding of bereavement care, maternity services and NHS systems.

Key responsibilities 

Support and develop the Hospital Liaison Volunteer network 

1. Develop, support and strengthen Sands’ network of Hospital Liaison Volunteers in England. 

2. Ensure Hospital Liaison Volunteers feel valued, confident and equipped to carry out their role effectively. 

3. Support the recruitment, induction, training and ongoing development of Hospital Liaison Volunteers. 

4. Provide regular communication, guidance and support to volunteers, including opportunities to share learning, raise questions and identify emerging issues. 

5. Work with colleagues to identify gaps in volunteer coverage and support plans to improve access to hospital liaison support across England. 

6. Help volunteers understand Sands’ bereavement care resources, training offer, NBCP England materials and wider support services. 

7. Support safe, consistent and appropriate volunteer involvement within hospital settings, recognising the sensitivity of bereavement care and the importance of confidentiality and professional boundaries. 

Support NBCP England implementation and hospital engagement 

1. Support NHS Trusts, maternity, neonatal, gynaecology and bereavement teams to understand, implement, embed and sustain the National Bereavement Care Pathway standards. 

2. Promote awareness and use of NBCP England resources, tools and guidance among hospital staff and volunteers. 

3. Help hospitals identify opportunities to strengthen bereavement care provision and reduce variation in families’ experiences. 

4. Support activities that help Trusts understand progress against NBCP standards, including self-assessment, evidence gathering, reflection and improvement planning. 

5. Work collaboratively with NHS staff, volunteers and Sands colleagues to support equitable, high-quality bereavement care for all families. 

6. Contribute to the development and delivery of practical resources, communications and support offers that help hospitals engage with NBCP England. 

Coordinate programme activity, monitoring and reporting 

1. Coordinate key elements of the NBCP England hospital liaison workplan, ensuring activity is well organised, timely and aligned with programme priorities. 

2. Manage multiple tasks and priorities, keeping clear records of activity, progress, risks and follow-up actions. 

3. Support the monitoring of outputs, outcomes and impact, including volunteer engagement, hospital reach, Trust activity and use of NBCP resources. 

4. Prepare updates, summaries and reports for Sands colleagues, programme leads and other relevant stakeholders. 

5. Use project coordination tools and systems to support planning, delivery, monitoring and evaluation. 

6. Contribute to measuring the difference made by hospital liaison activity and NBCP England support. 

 Gather, analyse and share feedback and insight 

1. Gather feedback and insight from Hospital Liaison Volunteers, NHS staff, Sands colleagues and other stakeholders. 

2. Identify themes, learning, gaps and examples of good practice from hospital liaison activity. 

3. Share insight in a clear and accessible way to support continuous improvement across the NBCP England programme. 

4. Use feedback to help inform future developments, resources, communications and support for hospitals and volunteers. 

5. Contribute to a learning culture where volunteer and hospital insight is valued and used to improve bereavement care. 

Communicate clearly and build strong relationships 

1. Build and maintain positive, collaborative relationships with volunteers, NHS staff, Sands colleagues and external partners. 

2. Communicate clearly and sensitively with a range of audiences, adapting style and approach as needed. 

3. Facilitate discussions, meetings and learning opportunities with volunteers, colleagues and hospital staff. 

4. Prepare written materials, reports, updates, newsletters or web content as required. 

5. Represent Sands and the NBCP England programme professionally at meetings, events, workshops and conferences. 

General responsibilities 

1. Work collaboratively with colleagues across Sands, sharing intelligence and contributing to wider organisational priorities. 

2. Maintain high standards of confidentiality, professionalism and sensitivity at all times. 

3. Work in a way that reflects Sands’ values and commitment to equity, inclusion and compassionate bereavement care. 

4. Undertake occasional travel and occasional evening or weekend work as required. 

5. Abide by Sands policies and procedures and complete mandatory training. 

6. Undertake other tasks commensurate with the role as required by the NBCP England Manager, Head of Bereavement Care and Hospital Liaison, and Director of Research, Education and Policy. 

Person specification 

Essential

• Experience of building, supporting or coordinating volunteer networks, including helping volunteers feel valued, confident and equipped in their role. 

• Strong project coordination skills, with the ability to manage multiple priorities, monitor progress and support delivery of agreed outcomes. 

• Experience of gathering, recording, analysing and sharing feedback or insight to support learning, improvement or service development. 

• Excellent interpersonal and relationship-building skills, with the ability to work collaboratively with volunteers, healthcare staff, colleagues and external stakeholders. 

• Confident verbal and written communication skills, including the ability to share information clearly, facilitate discussions, write reports and communicate key messages to different audiences. 

• Highly organised, with the ability to plan work, manage competing demands and follow through on agreed actions. 

• Understanding of, or willingness to develop expertise in, bereavement care, maternity services, neonatal services and NHS systems. 

• Empathetic, compassionate and values-driven, with the ability to work sensitively within a bereavement setting. 

• Ability to maintain confidentiality and professional boundaries when working with sensitive information and bereaved families’ experiences. 

• Commitment to equity, inclusion and improving the experiences of bereaved parents and families. 

• Ability to work occasional evenings and weekends and undertake occasional travel within the UK. 

Desirable 

• Experience of working with or alongside NHS maternity, neonatal, gynaecology or bereavement services. 

• Experience of supporting hospital-based volunteers or volunteers working in sensitive settings. 

• Experience of contributing to training, guidance, resources or support materials. 

• Experience of using data, feedback or evaluation findings to demonstrate impact. 

• Knowledge of the National Bereavement Care Pathway or bereavement care standards. 

• Experience of working in a charity, healthcare, volunteering, community engagement or service improvement setting. 

Location: Office based – Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP

Hours: 37 hours per week

Salary: £27,050

Contract: Permanent

About CAN – Why work for us?

In every community, people are supported by strong local charities and groups that make a real difference to everyday lives. When these organisations are well supported and well connected, communities are healthier, fairer and more resilient.

CAN exists to make that happen.

When you work with CAN, you are strengthening hundreds of local charities, empowering thousands of volunteers and supporting joined up local action that improves outcomes for people, communities and the system as a whole.

Stronger charities. Healthier communities. Better lives.

At CAN, we strengthen and champion local charities, community groups and volunteers so they can make a bigger difference in people's lives. We're looking for an organised, proactive and people-focused Office Administration Coordinator to help keep our organisation running smoothly and effectively.

This is a varied and rewarding role at the heart of CAN, combining office management, communications, event coordination and facilities support. You'll be the welcoming face of the organisation and play a key role in supporting our team to deliver impact across communities.

We're flexible on the number of hours and can consider both part-time and full-time applications. However, the successful candidate must be able to work from our Poole office at least three days per week Tuesday to Thursday inclusive.

We're looking for someone who:

• Has strong administration and organisational skills
• Is confident managing multiple priorities
• Enjoys working with people and creating a positive experience for colleagues, volunteers and visitors
• Has excellent communication and IT skills
• Shares our values of collaboration, compassion, integrity and respect

If you're looking for a role where your skills will directly support stronger communities and better lives, we'd love to hear from you.

Together, we CAN make a difference.

We offer a competitive salary and great benefits, including a contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, Care First confidential wellbeing support, season train ticket loan or parking permit and much more.

Deadline for applications: Midday 11th August

We will let you know by end of day on 12th August if you are invited for an interview.

Interview date: 20th August 2026

Interview Location: Community Action Network, Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP

Start date: As soon as possible, subject to satisfactory references.

Apply now!

We are looking for a highly motivated and organised Finance Manager. You will play a pivotal role in the organisation, ensuring the smooth running of Create London’s finances. Reporting to the Director and working closely with the Head of Strategic Operations and Operations Coordinator, in this role you are expected to be a professional lead within your respective area of finance, provide expertise and high quality financial services to senior stakeholders, including the charity’s Finance Sub-committee.

You will be working with the CEO and SMT to maximise the impact and longevity of the charity through strong and robust financial management, provide comprehensive finance support and manage effective systems to monitor Finance KPIs, identifying improvements and efficiencies in our financial systems.

Hours: 0.4 FTE (2 days per week)

Salary: £36,000 pro rata (£14,500)

Location: Colourworks and other Create sites

Term: Temporary, 2-year fixed term

Reporting to: Director

Annual Leave: 28 days pro rata, plus statutory holidays (11.2 for 0.4 FTE)

APPLICATION DEADLINE: Sunday 9 August 2026, 12:00 PM BST

INTERVIEWS: w/c 17 August 2026 (in person or remote)

About us

Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

About the role

Reporting to the Head of External Relations and working closely with the Programmes and Fundraising teams, the Communications Coordinator will be responsible for enhancing the external profile of the organisation, communicating to, and broadening our impact with, a wide range of audiences, from multilateral institutions and the global media to our supporters and peers. With a strong grasp of strategic communications, excellent content creation skills and a keen eye for detail, you will have the ability to produce timely and engaging communications outputs both independently and in close coordination with other teams and our local partners. 

Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.

About you

You are an organised, self-starting and experienced communications professional with a proven track record of working in fast-paced, internationally focused environments.

We are looking for someone with a strong track record in developing and promoting engaging content that helps drive change on hard-to-win issues and elevates the voices of marginalised groups. The candidate should also have practical knowledge of online communications tools, including Mailchimp or similar email platforms, website content management systems and social media management platforms. While not an essential requirement, working knowledge of French and/or Spanish is highly desirable.

You are confident engaging with a diverse range of stakeholders from policy makers to journalists to individual supporters and are motivated to build long-term relationships with these groups. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.

We are looking for someone with an interest in developing their skills as we take on new challenges in delivering our new vision and strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility and ambition, as well as a strong commitment to our mission.

Above all, if you are passionate about social and environmental justice and ready to help shape RFUK’s future, we would love to hear from you.

Job description and benefits

Please download the full job description. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.

Location

This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office for 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.

Application Process

To submit your application, kindly complete the online application form by 9AM, Friday 7 August. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.

Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion. 

Interviews with shortlisted candidates will be held in-person on Wednesday 2 September. Please let us know in your application if you are available to attend an interview.

Equal Opportunities

We are committed to promoting diversity and inclusion within RFUK. As part of our recruitment process, you may voluntarily complete our Equal Opportunities Monitoring Form. This form is used solely for monitoring purposes and helps us ensure fairness and equal opportunity throughout our recruitment process. Your responses are confidential and will not affect your application.

Who we are:

Chefs in Schools is a young, ambitious charity that's rapidly growing. Our mission is to improve kids health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We're backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

The School Food Project is an ambitious coalition-led initiative dedicated to transforming the school food system. To achieve this, we are deploying three distinct school engagement models: Beacon schools (intensive, in-person, deep-impact sites), Explorer schools (hybrid training and peer learning), and Discovery schools (online only support).

We are seeking an exceptional School Food Project Coordinator to serve as the operational engine room and central connective tissue of this project. Reporting directly to the Programme Manager for the School Food Project, this role will be responsible for ownership of all school-level coordination.

As the primary point of contact for all participating schools, you will bridge the gap between the school and the individual coalition’s delivery leads. You will be responsible for nurturing school relationships, maintaining seamless communication across all delivery partners, and ensuring that vital monitoring, evaluation, and impact data flows smoothly from the schools to our evaluation team.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don't meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important 'experience' is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.

We want to get to know you at the interview and understand we can do this best if you're at ease. We're an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities

School Coordination & Relationship Management

• Responsible for being the day-to-day first point of contact for all Beacon, Explore, and Discovery schools, ensuring they feel supported, informed, and valued.

• Responsible for the induction and onboarding of schools across the Project.

• Conduct regular, proactive site visits to schools, to build strong, empathetic relationships with school leadership, kitchen staff, and project leads. Initially across London and the North West, scaling nationally year on year.

• Use school visits to monitor delivery quality, identify localised operational challenges, and escalate potential issues to the Programme Manager before they impact delivery.

Coalition & Stakeholder Liaison

• Serve as the central touchpoint and coordinator between the delivery leads of each program across the different organisations within our coalition.

• Ensure that all partner organisations are kept fully up to date with real-time, accurate on-the-ground information and feedback from the participating schools.

• Help facilitate communication loops, ensuring action items involving schools are clearly communicated and executed by the relevant coalition partners.

Data Capture & Impact Reporting

• Take ownership of ensuring that required data points, surveys, and metrics are accurately captured within each school according to project timelines, including conducting school audits for Beacon schools where required.

• Package, organise, and report school-level data back to the Monitoring and Evaluation team to help track project success and iterate delivery models.

Insight & Communication Support

• Keep an eye out for exceptional success stories, milestone achievements, and inspiring moments during school visits.

• Act as a conduit for the internal Communications team by passing along these notes, updates, and on-the-ground insights to celebrate the project's impact.

Essential skills & experience

• Exceptional Project Coordination: A proven track record of managing moving parts, timelines, and logistics across multiple sites or projects simultaneously.

• Superb Relationship-Building: Outstanding interpersonal skills with the ability to quickly build rapport, trust, and influence with a diverse range of stakeholders, from school cooks and headteachers to coalition partners.

• Clear, Proactive Communication: Ability to summarise complex feedback from the ground into clear, concise, and actionable updates for senior leadership and external partners.

• Data Diligence: Strong organisational skills with a sharp eye for detail, ensuring data is collected systematically and accurately in line with M&E requirements.

• IT, Software, and Tech Literacy: Proficiency with office software (Google Workspace or Microsoft 365), and familiarity with CRM systems or project management tools.

• Adaptability & Autonomy: Highly self-motivated and comfortable working independently in a hybrid/remote structure, managing your own schedule and priorities effectively.

• Flexibility to Travel: Willingness and ability to travel frequently and extensively across England, specifically prioritising regular visits to school clusters.

Desirable skills & experience

• Sector Familiarity: Prior experience working within, or closely alongside, the UK education sector, schools, charities, or food system initiatives.

• Coalition Experience: Experience working within a multi-partner, consortium, or coalition framework where diplomacy and cross-organisational collaboration are key.

• Problem Solving Skills: Proactive problem-solving skills or the ability to manage and resolve on-the-ground operational challenges.

• Data Protection and GDPR Awareness: An understanding of GDPR compliance.

• A valid UK Driving Licence

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality's happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you'll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

Each question has a 250-word limit. We recommend that you develop your answers offline and copy them in when you're ready, to make sure you don't lose your work if interrupted.

All communication about your application, other than a verbal job offer, will be sent through the Applied platform - please check your Applied account regularly (as well as your spam folder) for updates.

Your answers will go through our sifting process: all answers are anonymised, randomised and then reviewed by a panel of reviewers. A longlist of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 minute online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

Round one interviews online: Tuesday 25th August

Round two interviews in-person: Wednesday 2nd September

As a project co-ordinator you will be responsible for delivering group & 1:1 sessions to boys in primary & secondary schools across inner-London ( age 10-16) using our evidence-based Boys' Development Programme. 

You will liaise directly with staff in our agreed partner schools to organise the admin and arrange the group and 1:1 sessions you  will deliver in schools.  You will collect data/ information  for use in our in-house database for monitoring and evaluation.

The post-holder will report to the Head of Programme ( Boys' Development Team)  providing support to formulate strategy for developing the work across localities, in line with FMs mission,  values and business plan.  A key element of the work will be to support new opportunities, identifyingemerging trends and incorporating  best practice into current service and having  aconfident, positive approach to children and young people.

How to apply: 

• You must have the Right to Work in UK (please state this in the cover letter) 

• You can access full details in the attached job description and person specification.  

• To apply, Future Men will accept either a CV and Covering Letter or completion of the application form on the Futrue Men website on the 'Jobs' page.

Guidance on application: 

• Your application will be used to shortlist for interview.    

• Closing date: Sunday 2nd of August 2026 

• Interviews will be held on Wednesday 12th or Thursday 13th of August 

Please note: Only shortlisted applicants will be contacted. 

Context of role:

Key responsibilities:

Support Service:

1. Event Coordination and Delivery

1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and

support events.

1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.

1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams

when required.

1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.

2. Awareness, Training and Engagement

2.1: Lead on regional awareness training delivery for non-emergency services and community-based

organisations.

2.2: Deliver additional 2wish training programmes as required, including Children & Young People

(CYP) and Bereavement in workplace support training.

2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals

within non-emergency services.

3. Partnership and Network Development

3.1: Actively engage with local bereavement networks through attendance at meetings, hosting

information stands and building strong professional relationships across the region.

3.2: Develop and maintain effective links with community partners to expand reach and awareness of

services.

4. Volunteer Support

4.1: Act as a key local contact for volunteers.

4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider

team.

5. Administration, Monitoring and Reporting

5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:

52: Event planning and delivery

5.3: Marketing and communications

5.4: Contact and engagement tracking

5.5: Professional and family engagement records

5.6: Accurately record interactions with stakeholders, including; families, professionals, champions

and referral partners.

5.7: Monitor and manage posts/content on Facebook family accounts.

6. Quality Assurance and Improvement

6.1: Support quality audits and contribute to continuous improvement processes.

6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:

1.1: To be responsible for organising own work agenda, time management and administration

1.2: To keep clear and up to date records on database of activities with families and any ensuing

action

1.3: To promote the on-going work and continued support that 2wish can offer

1.4: To work as part of a team providing support to suddenly bereaved families

1.5: To work alongside support team and maintain a seamless approach to service delivery

1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies

1.7: To show respect and sensitivity for the cultural and religious beliefs of families

1.8: To undertake learning opportunities and seek them out for the team

1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,

Health and Safety and Lone Working; and to be proactive in implementing new safe working

practices as appropriate

1.10: To attend weekend and evening community events in support of the charity as necessary

1.11: Participate as and when required in team meetings and one-to-one meetings, and

undertake, as appropriate, courses/training/other developmental activities, which is relevant to

the role

1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of

services and activities provided

1.13: Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances

unpredictable and varied. All employees are therefore expected to work in a flexible way and

tasks, which are not specifically covered in their job description may have to be undertaken.

This role is subject to a DBS check.

School Partnerships Officer

Help transform children's futures while developing tomorrow's leaders.

We're looking for an enthusiastic and relationship-focused School Partnerships Officer to join an award-winning youth and education charity tackling educational inequality.  Every day you'll work alongside schools to help children furthest from opportunity thrive, while leading and developing a team of inspiring young Volunteer Mentors as they complete a life-changing year of service.

If you're passionate about young people, education and creating lasting social impact, we'd love to hear from you.

Position: Schools Partnerships Officer (internal title: School Programme Impact Officer)

School Location:  HA1 2JG - 2 days school based

Training Location: N1 9JP - 1 day per week (with some working from home)

Salary: £30,469 per annum pro rata

Hours: Part-time, 3 days per week with 1 day being a Friday; the other 2 days flexible. Working hours are 8:00-4:30, Monday to

Contract: Permanent

Closing Date: 14th August 2026

Interview Date: From 12th August 2026 onwards

About the Role

This is a rewarding opportunity to play a key role in supporting young people through education by acting as the vital link between partner schools and a team of inspirational volunteer mentors.

Working closely with schools, you will coordinate and oversee the successful delivery of the charity's in-school programme, ensuring volunteers have the guidance, support and resources they need to make a lasting difference to pupils' lives. Alongside programme coordination, you will help develop volunteers throughout their year of service, supporting their professional development while building strong relationships with schools and key stakeholders.

The role is predominantly school-based from Monday to Thursday, with most Fridays spent attending training and development sessions at the Birmingham office or online.

What you'll be doing

● Lead, coach and develop a team of Volunteer Mentors throughout their year of service.

● Build strong partnerships with school leaders and staff.

● Ensure high-quality delivery of City Year's school programme.

● Support volunteers' wellbeing, engagement and professional development.

● Monitor and evaluate programme impact using data and feedback.

● Act as the main relationship manager between City Year UK and your partner school.

● Work collaboratively with colleagues to continually improve the experience for schools, pupils and volunteers.

● Support the delivery of our Leadership Development Programme, helping Volunteer Mentors build the skills, confidence and experience they need for future careers.

About You

We're keen to hear from candidates who are passionate about improving outcomes for children and young people and enjoy building positive relationships with others.

You may come from an education, youth work, volunteering, project coordination or community engagement background, although we're open to a range of experiences as long as you have the right skills and passion.

You'll bring

● Excellent communication and relationship-building skills.

● Confidence working with schools, young people and volunteers.

● Strong organisation and the ability to juggle competing priorities.

● A proactive, positive approach to solving problems.

● The ability to work independently while contributing to a supportive team.

● Good digital skills (Microsoft Office or Google Workspace).

● A genuine commitment to improving opportunities for children and young people.

Experience of working in, or alongside, schools would be beneficial but is not essential.

If you're looking for a role where you can make a genuine difference to the lives of both young people and volunteers, we'd love to hear from you.

About the Organisation

This national youth and education charity empowers diverse young adults to spend a year volunteering in schools, helping children who are furthest from opportunity to thrive. Through mentoring, tutoring and positive role modelling, volunteers support pupils both inside and outside the classroom while developing valuable skills for their own future careers.

Other roles you may have experience of include: School Partnerships Officer, School Coordinator, Programme Coordinator, Education Coordinator, Volunteer Coordinator, Youth Engagement Officer, School Liaison Officer, Programme Officer, Education Officer, Community Engagement Officer, Volunteer Manager, Teaching Assistant, Learning Mentor, Youth Worker, Family Support Worker or Project Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points or driving convictions on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practiceand ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points or driving convictions on their licence at interview.

An enhanced PVG check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practiceand ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Please note:  Due to the nature of our work we can't accept applications from traffic offenders where offences are unspent.  Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution!