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We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Support Worker to join our friendly team and help support the continued work of our LifeSkills Plus team. You will provide intensive support to adults with complex needs who are further away from employment or training by using a strength-based approach, ensuring those accessing the programme receive appropriate practical and emotional support by visiting them at home or in the community.
The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the linked LifeSkills programme, entitled LifeSkills Open.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Support engaging weekend sessions that help children and young people with learning disabilities learn, grow and thrive.
Kids Can Achieve (KCA), part of LDN London, is expanding its SEND provision with a new Weekend Club in Ealing. We are looking for enthusiastic, caring and reliable Sessional Play Workers to support weekend sessions for children and young people aged 5–17 with learning disabilities, autism and complex needs.
This is a rewarding and hands-on role where you will directly support children and young people to enjoy activities, build confidence, develop independence and have fun in a safe and inclusive environment.
Hours
- Flexible sessional role (weekends only)
- Saturday & Sunday sessions (typically between 9:30am – 3:30pm)
- Work can be offered based on your availability
- Opportunity to work additional sessions during school holidays
Ideal for School Staff
This role is particularly suited to:
· School staff
Looking to:
- Work in a creative, activity-based environment
- Take on flexible weekend work alongside your current role
This opportunity is open to staff currently working within St Ann’s School or local schools.
About the Role
As a Sessional Play Worker, you will:
- Support children and young people in fun, engaging and inclusive activities
- Deliver activities such as sensory play, arts, sports, cooking, games and community outings
- Work on a 1:1 or group basis depending on needs
- Support communication, independence and social development
- Implement support plans and Positive Behaviour Support (PBS) strategies
- Complete observations and daily records using digital systems
- Follow risk assessments and ensure a safe environment
You will embody our core values of Kindness, Choice and Ambition in everything you do.
About You
We are looking for someone who:
- Has experience working with children or young people (SEND experience desirable)
- Is positive, patient and enjoys working in a hands-on environment
- Understands or is willing to learn about autism, learning disabilities and complex needs
- Can support children who may display distressed behaviours
- Communicates well
- Is reliable, flexible and able to work as part of a team
- Is committed safe practice
Why Join KCA?
✔ Be part of a new and exciting Short Breaks provision in Ealing
✔ Make a meaningful difference to children and young people
✔ Work in a supportive and values-driven team
✔ Flexible working to fit around your current role
✔ Opportunities for additional hours and progression
Apply Now
If you are passionate about supporting children and young people with learning disabilities and want to be part of a positive and inclusive team, we would love to hear from you.
How to Apply:
Please send your CV to the address provided on our website. (Follow the attached link below).
If shortlisted, you will be required to complete a full online application form.
Closing Date: 5:00pm on Wednesday 29 April 2026 – Ref 831
LDN London is committed to safeguarding and promoting the welfare of children and young people. Background checks and an enhanced DBS will be required. You must be 18 or over to apply.
Supporting people with learning disabilities to stay healthy, be safe and live well



If you are looking for a career in social care and you understand the impact, you can have as a support worker in delivering excellent support we would like to hear from you! We are looking to recruit staff in the Hammersmith & Fulham area.
Job description
Hours:
Days Full - time – (37.5 hours on a rota basis – Mon-Sun)
Nights Full - time (40 hours – 4 nights per week)
Pay:
Support Workers: £13.85 per hour/ £27,008 per annum (Overtime rate £15.52 per hour)
What does Support Work involve?
As a support worker you will help people with learning disabilities to live safe, fulfilling, and dignified lives in supported accommodation or their own home. We work on a rota which includes working some weekends, early and late shifts. If you prefer to work nights, we also have some vacancies for waking nights.
LDN London is currently looking to recruit several Support Workers in the Hammersmith & Fulham area. The nearest tube station will be Acton Central station. We need team members that can work flexibly because there will be a need to support people with learning disabilities through the day and night.
People want to be part of the community and to develop independence skills and so understanding the principles of doing with and not for is important.
You need to be digitally confident in use of Apps and other systems which help people be more independent and tracking progress.
You will be working with people who need assistance with every aspect of daily living, supporting complex health conditions, assisting people with sensory loss and communication challenges as well as with people who are significantly more independent but vulnerable to coercion and control and who may reject support.
You will be part of a large team and working as partners with professionals and families and so your communication skills and level of professionalism must be at the highest level.
Being a team player who can take on additional responsibilities based on a key working model is also a requirement.
Training will be provided. Adherence to our values is core to our recruitment and will be tested through interviews and during probation.
We currently only have vacancies where manual handling is an intrinsic and regular part of the job.
Download our job details which gives further information about the job, the benefits of working for LDN London, our locations, and the skills and knowledge we look for in a support worker.
How to apply
Please take the time to read the job details before applying.
To apply please complete the online application form using the link provided below.
To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.
Closing date: 5:00 pm on Thursday 30 April 2026 - Ref: 828
Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.
Supporting people with learning disabilities to stay healthy, be safe and live well



The client requests no contact from agencies or media sales.
If you are looking for a career in social care and you understand the impact, you can have as an Outreach Support Worker in delivering excellent support then we would like to hear from you!
Who we are:
Are you passionate about helping vulnerable individuals live independently? Join our team as an Outreach Support Worker, providing tailored community-based care to people with autism, complex and mental health needs.
LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well.
The Outreach Support Worker is responsible for delivering practical and emotional support, developing and delivering person-centred care, and working in partnership with local agencies to promote positive outcomes.
About the role:
As an Outreach Support Worker, you will provide flexible, community-based support to adults with learning disabilities who live in their own homes, with family, or in supported living settings. Your focus will be on enabling each person to live as independently as possible while achieving their individual goals and aspirations.
The Outreach Support Worker will build positive, professional relationships based on trust and respect, taking time to understand each person’s strengths, preferences, communication style, and support needs. Support may include developing independent living skills such as meal planning and preparation, budgeting and money management, travel training, maintaining a tenancy, and accessing healthcare services. It may also involve accompanying individuals to social groups, volunteering opportunities, college courses, employment placements, faith groups, or recreational activities. The post holder will actively promote social inclusion, confidence-building, and the development of meaningful relationships.
The role requires accurate record-keeping, maintaining clear communication with your team, and following safeguarding, health and safety, and medication policies at all times. You will be expected to respond calmly and appropriately to challenging situations, using positive behaviour support approaches where required.
This is a community-based role, so flexibility is essential. You may be required to work earlies, evenings, weekends, and bank holidays on a rota basis to meet the needs of the people we support. You will work in partnership with families, carers, social workers, healthcare professionals, and other agencies to ensure a coordinated and consistent approach to support.
Above all, this role is about empowerment, enabling people to make choices, take positive risks, build skills, and live fulfilling lives on their own terms.
About you:
The ideal candidate will be a well organised person with the ability to deliver successful outcomes for the people we support. You will be confident networker and relationship builder with excellent interpersonal and communication skills.
You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, and be flexible and adaptable.
Relevant training will be provided. Adherence to our values is core to our recruitment and will be tested through interviews and during probation.
We are looking for someone who has a good understanding of the needs of people with learning disabilities and can work collaboratively to achieve our goals. The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London’s values.
This is an excellent opportunity for someone who is looking for a new challenge!
Why join us:
We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:
· the opportunity to work flexibly
· up to 38 days annual leave (including bank holidays)
· a generous pension scheme
· season ticket loans
· family friendly policies and personal/professional development packages
How to Apply:
Use the link provided below and follow the instructions.
Please ensure that you select ‘Outreach Support Worker (Camden)’ on the online form selection options under section 4 of the application form.
To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.
Closing date: 5:00pm on Thursday 30 April 2026 – Ref: 832
Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.
Supporting people with learning disabilities to stay healthy, be safe and live well



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £30,784.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Villagers Connect Project – a great opportunity to join our team at Action in rural Sussex
Villagers Connect is a community development project which is working to sustain a strong and vibrant community in the villages of Colgate, Faygate and Rusper. It aims to build connections and relationships which increase confidence, independence and empowerment, particularly for the over 65’s.
We are seeking a part-time community development worker to work as part of a small team that is active in this rural location in the Horsham district. This role involves a good deal of community-based activity, engaging with older people and the wider community. This does therefore require someone who is understanding of older people and their interests, abilities and needs.
We champion an asset based approach to community development, which is about building on existing strengths and supporting local people to flourish; undertaking community led projects that create community cohesion and have lasting impact.
Key Objectives
· Support older people to access services and support locally that will meet their needs and improve their quality of life
· Improve the lived experiences for older people in these rural communities
· Build connections and relationships across and within the three parishes to reduce social isolation
· Develop new and support existing activities to enable a vibrant community
· Increase confidence, independence and empowerment amongst individuals, groups and community based organisations.
· Strengthen existing community assets, knowledge and skills in line with our asset based approach to the Villagers Connect Project
· Support community resilience by building community networks which are strong and sustainable into the future
Two years in, the project is well established and has gone from strength to strength. We are now seeking a new member of the team to help drive this project forward and enable this community to celebrate what can be achieved when people come together and support one another to age well and live full and active lives, despite the challenges of rural living.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.
There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.
The successful candidate will have:
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Experience of working with adults with learning disabilities and autistic adults in a community setting
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Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
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A ‘Person Centred Planning’ ethos
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Providing support with personal care as required
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Excellent communication and record keeping skills
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card.
Please note that unfortunately we are unable to support with sponsorship.
To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Closing Date: Thursday 14th May
Interview Date: We will review applications as they come in and offer interviews to those who meet the criteria.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spectra’s Family Support Social Worker will provide frontline support to people living with HIV in South West London. These will include assessment, emotional support, advice and advocacy around housing, benefits or immigration. They will also facilitate signposting and refer service users into internal and external services including Counselling, Peer support, as well as other linked-in services.
Work in this post requires a social work qualification with demonstrable knowledge of social work models and interventions including strengths-based practice models. Contact with the individuals, their families, representatives of professional and community groups and the general public is a significant aspect of this post.
The client requests no contact from agencies or media sales.
Outreach Housing Support Worker
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week
Location: Hatfield / Hybrid / Hertfordshire travel - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We’re a professional, passionate and supportive team, working together to prevent and relieve youth homelessness.
Make a real difference
You’ll deliver high‑quality housing advice to young people aged 18–24, helping them understand their realistic housing options and navigate moments of crisis. Working closely with colleagues and partners, you’ll support effective engagement to prevent current or repeat homelessness.
The young people we work with are inspiring and resilient, but often face complex challenges with little support. We’re looking for someone with empathy, patience and determination who can help them overcome barriers and move forward with confidence.
What you’ll bring
- A full, clean driving licence and access to your own vehicle
- A strong passion for supporting individuals with diverse and complex needs.
- Dedicated to providing inclusive and compassionate support to people from all backgrounds.
- A strong understanding of the challenges facing homeless young people
- Excellent interpersonal skills and the ability to engage and motivate young people
- Confidence managing varied workloads and competing priorities
- Strong organisation, record‑keeping and IT skills (Word, Excel, Teams, Outlook)
- A clear understanding of confidentiality, professional boundaries and integrity
- The ability to work independently and as part of a supportive team
- Flexibility in approach and a commitment to learning and development
- Knowledge of the voluntary sector (desirable)
What we offer
- A supportive, knowledgeable and collaborative team
- 25 days annual leave plus bank holidays (increasing to 28 with service)
- An extra day off for your birthday
- Holiday purchase scheme and hybrid working
- Mileage paid for work‑related travel
- People’s Pension and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay scheme (subject to eligibility)
- Ongoing training and development, including secondment opportunities
- Long service awards, refer‑a‑friend scheme and monthly staff draws (early finish or lunch with your manager!)
If you’re passionate about doing work that matters, take pride in supporting others, and want to be part of a charity where people genuinely care, we’d love to hear from you.
If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
To apply please go to our website and click the link to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these documents to our recruitment portal to complete the application process.
Closing Date 30 April 2026. Recruitment afternoon will be held on 5th May 2026 therefore please ensure you are able to be available and if successful there will be a further personal interview stage held on a date to be confirmed. If you need any reasoable adjustments or access arrangements throughout the interview and application process please contact us and we will endeavour to support your needs.
To apply please go to our website and click the link for Outreach Housing Support Worker
Recruitment afternoon will be held on 5th May 2026, therefore please ensure you are available to attend this date and if successful there will be a personal interview stage held on a date to be confirmed.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
We’re seeking people in the Hastings area with a genuine passion for supporting children and young people, strong intrinsic motivation and high personal standards. If that sounds like you, we’d be delighted for you to join our team.
Across the UK, millions of children and young people are growing up in poverty, facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.
Dedicated Link Workers coordinate bespoke, strengths-based support, delivered both directly and through trusted partners, from counselling and tutoring to engagement opportunities in sport or art and access to wider community and Early Help support where needed. By mobilising trusted relationships and coordinating support across the local system, we help young people flourish, building confidence, skills and a positive future.
Founded in West London, AllChild is now expanding to new places to create lasting, place-based change.
For further information and details on how to apply, please visit our website via the Apply button.
Closing date: 10 May 2026.
One of two Outreach and Project Workers pivotal to the delivery of an exciting new Women at Risk (WaR) project which will support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.
You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.
You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.
This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.
The client requests no contact from agencies or media sales.
Make a real difference in your community!
As TCF Programme Officer, you’ll be at the heart of two exciting funding programmes: the Thurrock Community Fund, supporting local voluntary, community, faith, and social enterprise projects, and the new ‘#I Will Fund’ from the National Lottery, empowering youth-led social action.
You’ll coordinate applications, grants, and reporting, ensuring both funds run smoothly and fairly—giving you the chance to see your work directly benefit local people and projects that matter.
#Community Fund Programme Officer. #Programme Officer. #Community
The client requests no contact from agencies or media sales.
We’re seeking people in the Hastings area with a genuine passion for supporting children and young people, strong intrinsic motivation and high personal standards. If that sounds like you, we’d be delighted for you to join our team.
Across the UK, millions of children and young people are growing up in poverty, facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we work with schools and local partners to build coordinated, place-based support around children and families.
Community Team Managers lead the delivery of the programme across a local cluster of schools, supporting and managing a team of dedicated Link Workers and working closely with schools, local services, community organisations and Early Help partners. You’ll play a key role in coordinating partner-led support and embedding joined-up working across the local system, ensuring children and families receive the right support at the right time.
Founded in West London, AllChild is now scaling nationally to create lasting, place-based change.
For further information and details on how to apply, please visit our website via the Apply button.
Closing date: 10 May 2026.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.
This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.
The ideal candidate
The ideal candidate is passionate about providing quality support to diverse groups of people in East London. You should have the drive and ambition to support your team to make positive lasting changes in people’s lives.
You might have some knowledge of substance use or transferrable skills from other experiences, like working in fast-paced environments where you had to respond to customer needs. The experience you have can be paid or voluntary and lived experiences of using substances is equally valued.
You should be eager to engage with people about different drugs and alcohol and be understanding of how different barriers can impact a person’s access to services or education. You will live out Providence Row’s values (compassion, respect, inclusiveness, empowerment, and justice) in your approach to your work, as well as operating within a harm-reduction framework.
You are an excellent communicator and can create positive working relationships with a wide range of people. You are active, able to work independently and as part of a team and are experienced in assessing risk in new situations. You are creative, driven, and well organised.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 23 April 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
The Critical Time Intervention (CTI) Worker will provide person centred assistance during the transition from custody to community integration. By following the Critical Time Intervention model the CTI Worker will collaborate with a range of services to enable the individual to access them and use a range of appropriate interventions to assist the individual to become more independent and connected.
We are bold with a culture of continuous improvement and there will be opportunities to contribute to ensure we are providing the best possible service. This also combines with an equitable approach to ensure that any systemic barriers are challenged and that the voices, experiences and stories of people navigating this transition are heard. The impact of this work will continue to build on the evidence that the CTI service ends homelessness.
About you
- Being person centred to build relationships, use assessments and develop goals and actions that are based on what is important for the individual.
- Working within the principles of the Critical Time Intervention model and understanding the challenges faced in the transition from custody to community integration.
- Building and maintaining good working relationships within HM Prison & Probation Service and other organisations to assist with receiving referrals, signposting, making external referrals and advocacy.
- Promote engagement with co-production opportunities within the service as well as actively seeking feedback on service delivery and improvement from the people accessing the service.
- Using reflective practice, caseload management meetings and personal development opportunities to deliver a quality service and work within the values of Crisis.
- Being able to identify and manage safeguarding concerns utilising a range of communication methods.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%.
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly.
- And more! (Full list of benefits available on website).
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 22 April 2026 at 23:59
Interview process: Competency-based interview followed by a service user panel interview
Interview date and location: Wednesday 6 May 2026 in-person at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
The client requests no contact from agencies or media sales.




