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We are currently looking for a full-time Social Prescriber / Link Worker
£31,713 pa (for 37.5 hours per week)
Fixed-term until March 2027-Possible extension
About Age UK Lambeth
We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services.
What you’ll be doing?
You will be part of the MYcommunity Linkworkers team. You’ll be responsible for:
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Provide personalised brief intervention and social prescribing support to individuals, their families and carers.
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Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me’.
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Provide person-centred support to enable clients to identify their health and wellbeing needs and goals. Co-produce support plans with clients to discuss what’s important, where they would like to be in the future and how we can support them to achieve this.
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Manage and prioritise a caseload to ensure clients' needs, priorities and urgent support are met.
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MYcommunity Lambeth works in partnership with a large number of statutory and community services and organisations across the borough. You will link clients with appropriate services to meet their needs. It is vital to have a strong understanding of when it is necessary to refer someone back to health care professionals/ agencies when the client’s needs are beyond the scope of the MYcommunity team.
What you need to bring
Essential criteria:
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Previous social prescribing experience.
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Able to write compelling communications to advocate for your clients.
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Able to work collaboratively with a wide range of stakeholders.
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Able to analyse data and create engaging reports.
Desirable criteria:
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Previous experience working in/or in partnership with the NHS.
What you’ll benefit from
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff culture with kindness at its heart
Using Quick apply please upload your CV, a brief cover letter and answering the following 4 questions (in no more than 300 words per question).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester.
We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.
Job Summary
The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.
The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.
Job Purpose
The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.
Main Duties and Responsibilities
Day to day duties:
· Facilitate carers drop-ins in venues across Salford, including but not limited to hospital sites (both on wards and public areas), community venues (such as Gateways) and high footfall locations.
· Provide one-off, solution-focussed appointments to address the immediate needs of carers identified in the community or at the point of referral.
· Create networking opportunities throughout all wards of Salford to publicise the service and build/ maintain relevant partnerships.
· Complete Statutory Carers Assessments.
· To be able to travel to various locations in Salford, at times multiple locations per day – often carrying service promotional materials. Salford is a large city covering 37 sq. miles.
Weekly/ monthly duties:
· To work alongside student social workers on placement, providing mentoring, guidance, and shadowing opportunities as appropriate.
· Create and run exciting events and support groups for carers, organisations and stakeholders to attend.
· Create and deliver service presentations aimed at carers, to communicate the support and opportunities available from the service.
· Create and deliver service presentations aimed at community groups, educational bodies and organisations to raise awareness of how to identify and support carers, and to increase the visibility of the service.
· Develop ways to identify carers across Salford and let them know about support available to them and their needs.
· Invite Carers to be involved with the service and help us to coproduce/ codesign our service offer.
· Get to know Salford’s diverse communities and organisations, providing culturally appropriate information and support.
· Promote Carers Rights to carers, Salford’s communities and relevant organisations.
· Maintain a clear record of work completed by note taking and recording on our recording system.
· To meet regularly with line manager for supervision.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all Gaddum policies and procedures.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Engagement Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Night Engagement Worker
Location: Based in Catford, closest station is Tulse Hill Station with great bus links nearby. This service does have step free access.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Sunday 20:30 - 08:30. You may also be required to work outside these hours as per service and resident requirements, which includes weekends and bank holidays which form part of your rota
About the Role
We’re looking for a Night Engagement Worker to join the team in Catford. You will support within the Offender Personality Disorder Housing Accommodation to support in successfully rehabilitating and reintegrating our residents and participants back into the community. The service delivers support for people in the criminal justice system who are deemed high risk, and likely to meet criteria for personality disorder. Penrose OPD HASS service offers specialist accommodation to people with high risk/high needs and require intensive support to overcome barriers to resettlement and progress towards independent living in the community.
You will assist with those who have recently been released from prison, secure health settings, or are transitioning from Approved Premises. Your role will involve supporting all aspects of key engagement activities, aiding their rehabilitation, reablement, and reintegration into society by providing pathways, support, and appropriate interventions, that will enable successful resettlements and work with internal and external partners and agencies to achieve desired outcomes.
Key Responsibilities include:
- Support residents who may be facing challenges with substance misuse, helping them take positive steps forward.
- Creating one to one person centred support plans to support residents in achieving their goals.
- Ensuring the safety and wellbeing of residents at all times during the shift, including regular check ins and carrying our protocols.
- Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
- Lone working is part of the role, but you’ll always have a supportive team around.
- Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.
About You
We're looking for someone who shares our passion for supporting people who may be deemed as having a personality disorder and have been referred to us by the criminal justice service. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs.
What are we looking for:
- Due to the nature of this service, it is an occupational requirement that the postholder is female
- Understanding of Personality Disorder
- Understanding of Criminal Justice System
- Awareness of external opportunities which are available such as with education, employment and benefits
- Organised and proactive in managing tasks like welfare checks, safeguarding, and accurate record keeping
- Experience working with people with multiple and complex needs
- Experience contributing to support plans, reviews, and helping residents work toward their goals
- Confidence in identifying when someone may be struggling with their mental or physical health, substance use, or other challenges, and knowing how to respond
- Ability to motivate and empower others to reach personal goals and overcome barriers to independence
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Understanding and compassionate of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
Dorset, Hampshire and parts of Wiltshire and Isle of Wight
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Southampton Care Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Time off in Lieu
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Carers Manchester Contact Point Helpline Worker
Responsible to: Carers Manchester Contact Point Co-ordinator
Accountable to: Assistant Head of Operations
Reporting to: Carers Manchester Contact Point Co-ordinator
Salary: £24,900 per annum
Hours: 35 Hours
Location: Hybrid working from home/ Greenfish, Oldham Street, Manchester. Dependant on the service requirements.
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in five Greater Manchester authorities, Bury, Manchester, Rochdale, Salford and Stockport.
Job Purpose
Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.
The service delivers a free confidential helpline for carers Monday to Friday. Helpline opening times are subject to change, based on the needs and requirements of carers using the service.
The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.
Key responsibilities
Advice giving
· Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
· Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
· Inform carers about carers assessments and refer where necessary.
· Inform carers about emergency grants available and refer where necessary.
· Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.
Follow-up support
· Refer unpaid carers to local services to access local and culturally appropriate support in their area.
· Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
· Signpost carers to relevant services in Manchester suited to their individual need.
· Complete relevant grant applications for carers using the service where needed.
· Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
· Research and explore options and implications so that carers can make informed decisions.
· Write and maintain detailed case records for all casework completed.
· Collect required data for statistical monitoring and report preparation.
· Complete the required training to comply with quality assurance processes.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Salary:
£15.02 per hour (Inclusive of London weighting) plus £55 for sleep-in shifts.
Hours: Zero hours, As Needed
We provide holistic support, including one to one key work, Support Planning, Life and Employability Skills Workshops and opportunities for personal development. We’re seeking to recruit Relief Support Workers to join the team in providing support to vulnerable people.
Are you passionate about making a difference in the lives of our Service Users? About supporting vulnerable people and preparing them for increased independence? Do you have experience working in supported housing with young people and/or extensive experience of supporting vulnerable and/or challenging young people?
To join us you will need to demonstrate a holistic approach in relating to vulnerable people and an understanding of the pressures facing vulnerable people, particularly around homelessness. You will need the ability to engage, relate and motivate vulnerable people, to use your initiative and work flexibly in a demanding environment. Communication is vital to the work that we do, and you will need strong communication skills and have the ability to effectively and efficiently author, read and transfer information both electronically and verbally. You will be using a range of platforms to document information and interactions, so knowledge of word processing programmes such as Word are essential.
In return you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are passionate about our staff and believe in caring for them in the same ways we care about our service users. We believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed. We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian ethos of Oasis Community Housing.
Please note – we may not be able to contact candidates who have not been shortlisted, if you do not hear from Oasis within six weeks of the closing date, please assume you have been unsuccessful.
To apply for this role, please use the Apply link below. Using the links to the Job Description, Guidance and our Ethos and Values.
Any offer of employment will be subject to satisfactory references, meeting essential criteria and Enhanced DBS.
Please note CVs are not accepted.
The client requests no contact from agencies or media sales.
Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.
Our dedicated, school-based Link Workers coordinate bespoke, strengths-based support through our trusted partners, from counselling, tutoring and engagement opportunities in sport or art to access to wider community and early-help support where needed. By mobilising trusted relationships and coordinating support across the local system, we help young people flourish, building confidence, skills and a positive future. Founded in West London, AllChild is working in communities nationally to create lasting, place-based change.
We’re seeking people in the West London area with a genuine passion for supporting children and young people, strong intrinsic motivation and high personal standards within a Secondary School. If that sounds like you, we’d be delighted for you to join our team.
For further information, please view the Job Pack.
To apply, please visit our website via the Apply button.
Closing date: 9 July 2026.
We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.
Join GMWSA and help women build positive futures after prison
The Greater Manchester Women’s Support Alliance (GMWSA) is looking for a passionate and motivated Link Worker to support women who have experienced multiple recalls to custody and are preparing for release from HMP Styal.
This is an exciting opportunity to join a specialist, women-centred organisation committed to delivering trauma-responsive, gender-specific support to women facing multiple disadvantage.
Working directly with women in custody, you will support them to overcome barriers to successful resettlement, reconnect with services in their local communities, and build the foundations for a more stable future.
About the Role
As the HMP Styal Link Worker, you will provide one-to-one support to women from Greater Manchester who have been recalled to custody. Many of the women you will work with will have experienced trauma, domestic abuse, poor mental health, homelessness, substance misuse, family separation, and other complex challenges.
You will:
- Build trusting relationships with women whilst they are in custody.
- Assess individual needs and develop person-centred support plans.
- Support women to prepare for release and reintegration into their communities.
- Link women into local Women’s Centres, housing providers, and specialist support services.
- Work closely with prison staff, probation, housing providers and community organisations.
- Provide practical and emotional support before and immediately after release where required.
- Advocate on behalf of women to ensure they can access the services and support they need.
This role requires someone who can combine empathy, resilience and strong professional boundaries while working in a challenging but highly rewarding environment.
About You
We’re looking for someone who is passionate about supporting women and understands the challenges faced by those involved in the criminal justice system.
You will ideally have:
- Experience of supporting vulnerable adults with complex needs.
- Experience in advocacy, support work, case management or related roles.
- An understanding of trauma-responsive and strengths-based approaches.
- Knowledge of issues affecting women involved in the criminal justice system.
- Excellent communication and relationship-building skills.
- The ability to work independently and manage a varied caseload.
- A commitment to equality, diversity and inclusion.
We welcome applications from women with lived experience of the criminal justice system and will support successful candidates through the required vetting processes.
Why Join GMWSA?
GMWSA is a partnership of Women’s Centres and specialist organisations working across Greater Manchester to support women facing multiple disadvantage.
We believe in:
- Trauma-responsive and evidence-led practice
- Women’s voices shaping services
- Partnership and collaboration
- Equality, diversity and inclusion
- Empowerment, dignity and respect
You’ll be joining a team committed to helping women overcome barriers, reduce reoffending and create lasting positive change.
Important Information
This post is open to women only and is exempt under Schedule 9, Part 1 of the Equality Act 2010 (occupational requirement).
The successful candidate will be required to undertake:
- Enhanced DBS check
- BPSS clearance
- HMPPS prison vetting and barring processes (Enhanced Check Levels 1 and 2)
A full driving licence and access to a vehicle for work purposes are essential.
How to Apply
Please download and complete the application form and return it by 12 noon on Thursday 2nd July 2026.
The recruitment pack and application form can be accessed via our website by clicking the "Redirect to Recruiter" button.
Please note that we do not accept CVs or covering letters in place of an application form.
Application deadline: 12 noon, Thursday 2nd July 2026
Interview Date: TBC
The client requests no contact from agencies or media sales.
Make a real difference. Help people live their best life
Our goal is simple: to support people with enduring mental health needs to live fulfilling, independent lives in their community. Whether it’s learning new skills, building confidence, accessing education, or gaining employment, we work alongside individuals to maximise their choice, independence, and involvement.
About the Role
We are looking for compassionate and motivated Mental Health Support Workers to join our services across Bristol and South Gloucestershire.
In this role, you will provide high-quality, person-centred and trauma-informed support to people with mental health needs, helping them to build independence, develop coping strategies and achieve their personal recovery goals.
You will work both independently and as part of a team to deliver safe, effective, and recovery-focused care that promotes wellbeing, inclusion, and choice.
What We Offer
- Flexible shift patterns tailored around the needs of the people we support
- Opportunities for both part-time and full-time hours
- A supportive team environment
- Ongoing training and development
Note: The role includes some evenings, weekends, and lone working, so confidence, initiative, and self-motivation are essential.
Additionally, while being a driver is not an essential requirement, it could be an advantage in some roles/services.
Key Responsibilities
- Support individuals to manage their mental health and work towards personal goals
- Deliver person-centred, trauma-informed support tailored to individual needs
- Empower individuals to make everyday choices and key life decisions
- Promote independence, wellbeing, confidence, and personal growth
- Assist with daily living skills including self-care, budgeting, and maintaining a home
- Encourage and support meaningful relationships and social inclusion within the community
- Monitor wellbeing and respond appropriately to changes, risks, or challenging situations
- Develop, follow, and contribute to person-centred support plans and risk assessments
- Maintain accurate records and documentation
- Work collaboratively with families, colleagues, and other professionals
- Safely support and administer medication in line with training and policy
- Complete required training and adhere to organisational standards
About You
We are looking for someone who:
- Communicates with empathy, clarity, and emotional intelligence
- Demonstrates compassion, kindness, and understanding
- Is resilient, calm under pressure, and able to respond to challenging situations
- Builds positive relationships and works effectively both independently and as part of a team
- Is organised, reliable, and able to manage workload effectively
- Is self-motivated and proactive in their approach to work
- Is committed to safeguarding, equality, diversity, and inclusion
- Is confident using IT systems and recording information accurately
- Is eager to learn, grow, and adapt within the role
- Holds GCSE Maths and English (or equivalent), or is willing to achieve them
- Work or voluntary experience supporting people in care and/or with mental health needs
Our Services
We are recruiting across several mental health services:
The Recovery Hub
A 24-hour residential service supporting adults within a 10-bed unit. We provide a safe, structured, and person-centred environment, helping individuals build skills, manage their mental health, and move towards independent living.
Chestnut Road
Supporting individuals in shared accommodation or their own flats, this service focuses on recovery, independence, and preparing people to move on, using a highly person-centred and creative approach.
Charnhill Crescent & Kingsway
Two small services supporting five adults, delivering tailored support to empower people to live independently and achieve their goals.
In return we offer excellent, high quality learning opportunities, including the opportunity to undertake a level 3 or 5 Diploma in Health and Social Care. Alongside this, other benefits include:
- 30 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Apply Today
If you're passionate about supporting people and want to be part of a service that truly makes a difference, we’d love to hear from you.
Please note that this advert links to a generic job profile for support workers. We are currently reviewing the Mental Health Support Worker job profile, and this will be shared with applicants once finalised.
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Purpose of the Job
Physical health and mental health are inextricably linked. The purpose of this role is to support people who have significant mental health issues and those from diverse ethnic backgrounds who may face barriers in accessing physical health checks. The role will provide longer term support in some cases, so people can address some of the barriers which might be in the way for them to consider their physical health positively. The roles will provide a service across Hammersmith and Fulham and Hounslow.
The role will be delivered within Primary Care and therefore you will be expected to build relationships within those settings and with community VCSE organisations to ensure that the service supports people within their own communities.
Key Responsibilities
- Get to know and build relationships with staff within Primary Care to enable a supportive and productive referral route into and out of the service.
- Work within communities and Primary Care to find out what services are available for people to access.
- Build relationships with staff in Primary Care, VCSE organisations, local communities that don’t access services and local community health teams.
- Build relationships with those who are accessing the service and work in a person-centred way to find out their needs. Particularly working to engage people from diverse ethnic backgrounds.
- Build an accessible route into the service for people which will lead to an increase in physical health checks and longer-term support if needed.
- Be inclusive and make reasonable adjustments where necessary, i.e., interpreters, Easy Read literature, disability accessible buildings for meetings, etc.
- Conduct basic physical health checks following robust training from health professionals.
- Support people in connecting to other services both VCSE and Primary Care.
- Alert Primary Care staff and the local authority/mental health teams if there are any concerns that have not already been identified.
- Signpost and refer clients to other services during and after the intervention.
- Promote health education and the service across the borough.
- Input monitoring information to the Service Manager.
We are looking for someone who has ...
- Experience of conducting physical health checks.
- Experience or working with those who have serious mental health issues.
- Experience of developing kind relationships to create a sense of belonging.
- Knowledge of health literacy, i.e., weight management, diabetes, blood test, smoking, etc.
- Experience of motivational interviewing.
- Experience of supporting people in a way which recognises and develops potential.
- Experience of involving people in the development of services and support.
- Good understanding / awareness of the barriers people with mental health issues face in terms of achieving good or improved physical health.
- Ability to promote health engagement.
- Experience of working with those with other needs in addition to mental health such as learning disabilities or substance misuse.
Please see attached JD for full role details.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
We're looking for a passionate, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Tower Hamlets.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Tabard Court is a mental health supported accommodation service for individuals with significant
offending histories and complex mental health needs.
The working pattern for this role is: -
Week 1: M8 T0 W8 T8 F8 S0 S0
Week 2: M8 T8 W8 T0 F8 S8 S8
Week 3: M0 T8 W8 T0 F0 S8 S8
Week 4: M8 T8 W8 T0 F8 S8 S8
What you'll do:
1. Keyworking, Support Planning & Recovery
? Hold a keyworking responsibility for at least one customer, meeting them at least weekly for
structured keywork sessions focused on support needs, wellbeing, mental health, daily living
skills, risk and recovery goals.
? Record keywork sessions fully on our systems and share relevant updates with the team so
that concerns, progress and agreed actions are clearly understood.
? Take the lead on your assigned customer's day-to-day support needs, including paperwork,
applications, appointments, meetings and practical support, while ensuring the customer has
an active role in how they are supported.
? Contribute to support plans, risk management plans and crisis plans for your assigned
customer, ensuring these are meaningful, up to date, co-produced where possible and linked
to clear achievable outcomes.
? Ensure your assigned customer's paperwork is completed accurately and within required
timescales, recorded on relevant systems and signed by the customer and management
where required.
? Where you will be away from work when customer paperwork or key tasks are due, provide
a clear handover and agree who will take responsibility in your absence.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Experience & Knowledge
? NVQ Level 2/3 or equivalent, or relevant experience in mental health, social care, housing,
criminal justice or another support setting.
? Experience of working with people with significant mental health needs, offending histories,
complex needs, homelessness, substance use or trauma is desirable.
? Understanding of recovery-oriented practice and trauma-informed approaches, or a willingness
to develop this knowledge through supervision and training.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Grade: NJC Point 19 - £32,061 per annum
Hours: 37.5 hrs per week (excluding breaks)
Days: To be worked over 5 days
Contract: Fixed Term 12 months (subject to the successful completion of a 6-month probationary period)
Responsible to: Programme Manager (Wellbeing Matters)
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN
WorkWell Community Connector (Social Prescribing Link Worker)
WorkWell Salford helps people with health conditions stay in or return to work by connecting them to local health, wellbeing, and employment support. As a Community Connector, you will work with the Wellbeing Matters team to support people referred by Primary Care and other local partners. You will meet with individuals, find out what matters to them, and link them to community activities, volunteering, and support that can improve their wellbeing, confidence, and independence.
You will also work with the wider WorkWell and Wellbeing Matters teams to share insights and support the local network of community groups. This includes promoting WorkWell services, identifying people who could benefit, and supporting employment and training opportunities. Full training and ongoing professional development will be provided, and you will be part of a collaborative team helping Salford residents connect with the right support.
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
For more information and to apply, visit our website via the ‘apply’ button.
Closing date: 12 noon, Monday 29th June 2026
Interview date: Friday 17th July 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: WON-261
Closing date: 6 July 2026 at 9am.
Due to the nature of the service the role is only open to female applicants and The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
Are you a dynamic, collaborative and compassionate individual with a proven track record as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system, whether in the community or in prisons?
If so, St Giles is looking for a Female Link Worker who will be responsible for providing an initial assessment and a time-effective, whole-system support service for women within the Norfolk area who have come into contact with the Criminal Justice System.
The service users supported by this role will be individuals facing various and multiple disadvantages, including; mental health needs, housing issues, debt, substance misuse, family and relationship issues, individuals who have suffered domestic and sexual abuse, and those at risk of offending or reoffending. You will be required to tailor the service to meet the needs of the women on your caseload and assist in diverting them away from the Criminal Justice System.
The role will be community-based and client-led and will involve significant partnership working within the local area to enable you to offer a whole system approach to overcoming barriers and empowering the service user to make better life choices
You will be part of a comprehensive service delivering Wonder+ across Norfolk, representing St Giles Trust, being mindful of and promoting the organisation’s Vision, Mission, Values, and strategic aims at all times.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
What we are looking for:
- Experience of working successfully with challenging people, for example, people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused.
- Understanding of the issues faced by females involved or at risk of becoming involved in the criminal justice system.
- A knowledge and understanding of providing support, advice, and advocacy to vulnerable clients and the ability to communicate this knowledge in a variety of ways.
- Ability to assess clients’ needs and provide client-led support.
- Ability to calculate risk and implement safety procedures when engaging with clients in the community.
- A good understanding of Safeguarding.
- An understanding of rural issues and working across the region in isolated communities. Candidates must be willing to work flexibly and travel across the county as needed.
- The ability to use monitoring systems to record all aspects of the project, including actions, outcomes, and referrals, and demonstrate achievement of targets.
- The flexibility to work some early mornings and evenings and travel (where necessary) throughout the region and occasional travel to head office for relevant training.
- Awareness of and commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect.
Please note and Enhanced DBS check is required for this role.
We actively encourage people with personal experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Officiating Social Impact Officer
Reporting to: Cricket Development Manager
Location: Trent Bridge, Nottingham, NG2 6AG
Hours: Part-Time 21 hours per week/3 days (some evenings and weekends)
Salary: £ 15,600 pa. (£26,000 per annum pro rata)
Trent Bridge Community Trust is seeking a passionate and driven individual to lead on an impact-led approach to using the power of sports officiating to make a meaningful difference in communities across the county.
This role offers an exciting and unique opportunity to shape a new direction for officiating, with a strong focus on using umpiring and scoring as vehicles to improve physical and mental well-being, build confidence and reduce loneliness, particularly in non-cricketing communities.
You will have the opportunity to shape and deliver development opportunities, such as mentoring programmes and engagement initiatives, while growing and supporting strong networks that help officials feel connected and valued.
You will oversee the Officiating Administrator, who will manage systems and administration, allowing you to focus on leading engagement, development and impact with the autonomy to influence the programme’s development. You will also work closely with the Nottinghamshire Officials Advisory Group, chairing their sessions and working with volunteers to increase the group’s impact.
To be successful in this role, you will need to be confident in engaging with a wide range of people and communities, with a strong ability to communicate effectively across different environments. You will be committed to working collaboratively with internal and external stakeholders and understand the value of social impact in sport, particularly in supporting well-being, confidence and connection. You will also be proactive and self-motivated, with the ability to take initiative in shaping and developing the programme.
This is a flexible, part-time role offering the chance to take ownership of an important area of work, contributing both to the growth of cricket and the well-being of people across Nottinghamshire.
If you’re passionate, motivated, and ready to make a difference, we’d love to hear from you.
1. RELEVANT GENERAL OBJECTIVES
(Source: 2021-2025 Strategic Plan)
- Invest in Trent Bridge so that it retains its Test Match status and is seen as a year round entertainment destination and as a hub for cricket in Nottinghamshire.
- Create a culture of winning teams that provides sustained success for Nottinghamshire and England.
- Drive participation growth and positive change by taking projects and programmes into communities throughout Nottinghamshire.
- Maintain the club as a financially and commercially sustainable organisation at the heart of our community.
- Innovating across all departments to create success through delivering the best playing, partner, member and supporter experiences in cricket
- Attracting, inspiring and retaining the best people by creating a playing and working environment that is enjoyable, challenging and fulfilling
2. SPECIFIC ROLE PROFILE
To lead and coordinate a programme which recruits, engages, retains and develops umpires and scorers across the county, with a particular focus on using social impact and wellbeing outcomes to grow officiating in non-cricketing communities.
The role will focus on engagement, development and impact, working alongside an Officiating Advisory Group Administrator who will support delivery through systems, logistics and appointments.
Priority Focus Areas
A. Recruit – Engage and attract new umpires and scorers, particularly from underrepresented and non-cricketing communities.
B. Convert – Support new officials to become active and confident through structured engagement and early experiences.
C. Develop and Retain – Develop strong mentoring programmes and development opportunities to create belonging and progression.
D. Social Impact and Insight – Evidence and apply the mental, physical and social wellbeing benefits of officiating.
E. Networks and Community – Strengthen connections across officials through inclusive and active networks.
F. Partnership – Work with internal and external stakeholders to expand officiating opportunities outside the traditional cricketing community.
A. Recruit.
- Develop and promote officiating opportunities to a wide and diverse audience.
- Support the promotion of ECB umpire and scoring courses, working alongside the Officiating Administrator.
- Tailor opportunities and engage female, ethnically diverse, young adults under 25 and older adults over 50 to position officiating as a rewarding and beneficial activity.
B. Convert.
- Build relationships with newly trained officials to support their transition into active officiating.
- Deliver engagement initiatives such as a New Umpire Development Day, focusing on confidence, skills and community-building.
- Provide regular communication and encouragement to support early match experiences and progression.
- Work with partners and volunteers to ensure new officials are provided with appropriate opportunities.
- Use insight and data to identify individuals needing additional support.
C. Develop and Retain.
- Develop and oversee mentoring programmes for new and developing officials.
- Work with volunteers to shape and deliver a year-round CPD programme for umpires and scorers.
- Lead engagement initiatives that enhance the experience of being an official, including networking events and recognition.
D. Social Impact and Insight.
- Develop a framework to measure the social impact of officiating, including mental well-being, physical activity, social connection, loneliness and employability skills.
- Produce case studies to highlight the positive impact of officiating across different demographics.
- Use insight to inform programme design, funding applications and stakeholder engagement.
E. Networks and Community.
- Support a connected network of umpires and scorers across the county.
- Maintain active communication channels to drive engagement and peer support.
- Support volunteer representatives to manage and grow special interest networks.
- Ensure officials feel supported, valued and connected to the wider community.
F. Partnership.
- Build relationships with community organisations, education providers and partners to expand officiating opportunities.
- Work with internal partners to increase the community reach of officiating programmes.
- Contribute to funding applications using social impact evidence.
3. KEY PERFORMANCE INDICATORS
- · Number of new officials recruited, including from non-traditional cricket audiences.
- · Conversion rate of newly trained officials into active participants.
- · Number of officials engaged in mentoring and development programmes.
- · Participation rates in CPD and development activities.
- · Growth and engagement in officiating networks and communities.
- · Number of new partnerships with community organisations and stakeholders.
- · Evidence of improved well-being outcomes (mental, physical and social) among participants.
- · Number of social impact case studies and reports produced.
- · Successful use of social impact data to secure funding or investment.
- · Percentage of officials who report feeling connected, supported and valued within the network.
PERSON SPECIFICATIONS
Essential
- Experience of working in sport or community development.
- Experience of engaging and working with a wide range of people and communities.
- Experience of planning, delivering and evaluating programmes or initiatives.
- An understanding of the value of social impact in sport, including how participation can support physical and mental well-being.
- Knowledge of sport and the role it can play in engaging individuals and communities.
- An understanding of community engagement, particularly working with diverse groups and reducing barriers to participation.
- Strong communication skills, with the ability to engage effectively with a wide range of people and communities across different environments.
- Ability to build and maintain effective relationships with volunteers, partners and stakeholders.
- Strong leadership and facilitation skills, with the confidence to lead and chair groups.
- Strong organisational and planning skills, with the ability to manage multiple priorities.
- Ability to work independently and take initiative in shaping and developing programmes.
- Comfortable using data and information to support decision-making.
- A willingness to undertake basic training in cricket umpiring and scoring.
- An outgoing, friendly and supportive personality, with the confidence to engage a wide range of people and communities.
- Passionate, reliable and dependable, with a strong commitment to using sport to create positive social change.
- Ability to work independently with minimal supervision, taking ownership and showing initiative.
- A positive and collaborative approach to working with colleagues, volunteers and partners.
- A strong commitment to equality, diversity and inclusion, with a focus on engaging underrepresented communities.
- Flexibility to work evenings and weekends where required.
- Ability to travel to multiple locations across the county to deliver engagement.
- Holds or is willing to undertake an Enhanced DBS check.
Desirable
- Experience of producing and using insight to evidence or inform delivery, including social impact measures.
- Experience in facilitating group meetings or forums.
- Experience of supporting or working with volunteers.
- A strong knowledge of social impact, including the use of insight, measurement and benchmarking.
- Knowledge of cricket and cricket officiating.
- Applied knowledge of how sport and physical activity can support health, well-being and social outcomes.
- Ability to analyse and apply data and insight to measure and demonstrate impact.
- A relevant qualification in sports development, community development or a related field.
- A qualification in sports officiating.
HOW TO APPLY
Closing date for receipt of applications will be: 12 noon on Monday 13th July 2026
Interview dates: Thursday 16th and Friday 17th July
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
We are committed to safeguarding and promoting the welfare of children, young people and adults and expect the same commitment from all staff and volunteers
We are an equal opportunity employer. we celebrate diversity and are committed to building an inclusive environment for all employees. when submitting your details, please let us know if you require any support or reasonable adjustments during the interview process
No agencies please
The client requests no contact from agencies or media sales.
Job description
Job Purpose
The hospital to home service works collaboratively with hospitals to support people when they are discharged from hospital to return home. As a Hospital to Home Outreach Worker, you will provide temporary, practical and emotional support to service users within their home and make sure they understand the care and local community services available to them.
The service is time limited, usually up to 4 or 6 weeks, to adjust and settle back in their homes.
Key Tasks
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Assess the needs of service user’s either in hospital before discharge, or in their homes, and understand what barriers and enablers there might be to moving home.
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Aid the discharge process and improve patient experience through tasks such as:
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Key cutting
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Co-ordinating with colleagues for the setup of the home environment such as checking fridge for in-date food
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Checking heating, electric and gas is functional prior to discharge
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Allowing access to the property for cleaning/repairs and receiving equipment
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Provide and/or arrange the practical and emotional support needed to enable service users to return home and/or remain safely at home.
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Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.
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Help maximise service user independence by adopting an enabling approach.
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Develop a listening, caring and professional relationship with the service user and their families/carers.
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Provide domestic practical support within the home such as:
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Light cleaning,
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Washing (e.g. bedding),
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Changing bed sheets etc.
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Prepare and service drinks and simple meals with or for the service user ensuring nutritional needs are met.
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Accompany service user outside the home e.g. hospital/GP appointments etc.
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Support service users with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the service user’s etc.
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Ensure services provided by AUKEL in the community are safe and person centred.
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Report safeguarding concerns, in accordance with AUKEL safeguarding procedures.
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Provide cover in the case of sickness and annual leave periods of colleagues.
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Support service user reviews, ensuring all visiting information is uploaded on to Salesforce.
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Support volunteers in the team and provide support and guidance to their development.
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Work with a range of professionals including:
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Supporting health and social care professionals with patient discharge
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Liaising with the hospital health and social care professionals (e.g. Social Workers) to facilitate smooth supported discharge.
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Handypeople & contractors.
Administration
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Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on Salesforce.
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Report all “no access” failed visits, or changes in service user’s condition or circumstances in accordance with AUKEL’s policies and procedures.
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Ensure service user comment sheets are completed.
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Ensure service user’s feedback questionnaires are sent at the end of each intervention and record returns.
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Submit travel expenses regularly for sign off by manager.
Quality
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Be familiar with and to implement AUKEL policies and procedures in line with our Values.
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Ensure the service is delivered in accordance line with Care Quality Commission principals.
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Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
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Respond to safeguarding or other concerns and make appropriate reports and management action.
Liaison
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Work in collaboration with other agencies providing support within the service user’s home.
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Work under the direction of the service manager and project officer/s.
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Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services.
General
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Meet regularly with your line manager for support, supervision, and appraisal.
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Attend team and staff meetings, and other meetings as required.
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Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
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Complete any training which is required to fulfil the role.
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Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.
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Work within AUKEL’s expectations of professional boundaries and confidentiality
Functional Links
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The post holder reports to the manager /or Project Officer.
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Close working with NHS health & social care professionals.
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Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services.
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Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
The client requests no contact from agencies or media sales.


