Community manager jobs in bayswater, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.
Main duties and responsibilities
1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.
· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
· Proactively engage with bereaved families through social media and other online platforms.
· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
· Attend face to face events for bereaved families including family days and memorial events when needed.
· Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .
· Work with the Engagement Team to promote live session.
· Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
· Assist with the recruitment and facilitation of Bereaved Families’ Panel.
· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
· Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes.
Provide other administrative support to the team as required.
Other:
Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.
Safer sleep for babies, Support for families

The client requests no contact from agencies or media sales.
Parkinson’s UK is seeking a Clinical Lead for Therapy for the Parkinson’s UK Excellence Network national Clinical Leadership Team
We’re recruiting a Parkinson’s specialist therapist to join the Network’s national Clinical Leadership Team on a consultancy basis. The Clinical Leadership Team provides strategic guidance and clinical expertise to Parkinson’s UK and the members of the team are ambassadors for the Excellence Network.
You would be joining a group of experts from different backgrounds: doctors, specialist nurses, and members of the Parkinson’s community, all actively working towards the vision of high quality multidisciplinary care for everyone with Parkinson's.
You can find out more about the Clinical Leadership Team on our website.
Who can apply?
Any experienced UK-based Parkinson’s specialist therapist, with exceptional interpersonal and influencing skills.
You’ll have a good understanding of the landscape of health and social care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.
Time commitment: 0.5 days per week (1 programmed activity) to be worked flexibly across the month.
Remuneration: monthly rate based on skills and experience.
Term of consultancy services: 3 years from date of appointment, with an option to extend for a further 3 years.
How to apply
Your application will be by a CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the role description above. Please state the geographical area you’re based in when you apply.
Shortlisted applicants will be invited to a 1-hour virtual interview.
Closing date for applications: 13 June 2025
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Thanks to funding from the DCMS Uniformed Youth Fund, Girlguiding is launching the Reach project to increase our impact in underrepresented communities and lower income areas. We want to create 1,400 spaces for girls to join, and test new ways for girls to engage with our offer. Between now and March 2026 we will run atleast six pilots to co-create offers with girls less likely to participate in our core offerings.
This is part of a new innovation adventure at Girlguiding. We’re using creative approaches to design, test and scale new delivery models to reach a new and diverse audience of girls.
We are seeking a dedicated project coordinator to join us to support the creation and testing of these innovative pilot projects. This role involves coordinating collaboration activities, engaging with internal and external contributors, and shaping pilot projects to maximise impact on girls.
Key duties and responsibilities:
- Coordinate small projects, manage budgets, and report on progress.
- Build positive relationships with stakeholders and facilitate collaboration.
- Conduct market research and raise awareness of new offerings.
- Gather knowledge and insight to inform project development and scale-up.
For this role, we will consider flexibility in work location, including fully remote working, so we encourage applications from all candidates.
Job Title: UX Designer
Salary: £47,441 per annum (Band F Level 3 - inclusive of Outer London Weighting & Market Supplement).
Location: Gilwell Park, Chingford, London with hybrid working - Minimum of 2 times a month but as and when needed for projects.
Contract Type: FTC (until 31st March 2026)
Working Hours:35 hours per week (Occasional evening / weekend work as required. Time off in lieu will be offered for any out-of-hours work).
We’re on a mission to put data, insights and user experience at the heart of Scouts, by generating information and insight and creating compelling, engaging and efficient user experiences that will improve our services, programmes, activities and experience to as many young people as possible, helping to grow the movement in the right places with the right resources, ultimately providing more young people with more skills for life.
You’ll be supporting our wider organisation on ensuring that we have the most effective, efficient and inclusive user experiences across our digital tools and websites driving continuous improvement by working with key stakeholders to build improved user journeys and experience.
Key responsibilities:
User research
- Regularly carry out user research and testing to help shape design decisions.
- Attract and involve a diverse range of users to make sure we represent our whole community.
Inclusive Design and Prototyping
- Design intuitive, user-friendly interfaces that solve real problems and are visually appealing.
Design System Management
- Maintain and improve our design system while upholding design standards and best practices
Workshops and Collaboration
- Keep the user’s voice central to the design process by gathering feedback and iterating based on insights.
- Facilitate requirements-gathering and co-design workshops with diverse stakeholders to achieve user-centred outcomes.
Process Improvement
- Promote user-centred design across Scouts and help align design practices across teams.
What we're looking for in our UX Designer
- Strong expertise in UX principles, user research methodologies, accessibility standards, and problem-solving.
- Proficient in UX design tools such as Figma and Adobe CC, with experience in creating design systems, prototypes, and mock-ups.
- Excellent communication and facilitation skills, with the ability to explain complex user issues clearly, engage diverse audiences, and bridge gaps between technical and non-technical stakeholders.
What we offer in return:
We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. We prepare young people with skills for life, we believe that hard works pays off and always invest in our staff, becoming Investor in People Gold 2022.
For a full list of our benefits click .
Click ‘Apply’ now to apply for this fantastic role!!!!!!
Closing date for applications: 11:59pm on 1st June 2025.
Telephone Interviews will be held on 5th and 12th June 2025
Teams Interviews will be held on 17th and 18th June 2025.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Strictly no agencies
Location: Bexley
Salary: £28,255 - £29,913 per annum
Hours: 37.5 hours per week
Contract: Fixed Term Contract/Full Time
Closing Date: 2nd June 2025
Interview Date: 13th June 2025
This job description may change to reflect changing requirements of the role.
About Us
Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in. We are looking for friendly and diligent individuals to join our services and help us make a difference.
About the Service
Solace Women’s Aid provides a wide range of services to victim/survivors of domestic and sexual abuse in Islington including a large advocacy and support service and specialist projects co-located in a number of services.
About the Role
We are seeking Global Majority Worker to provide support and advocacy to women aged 16 years and over from the global majority and have suffered domestic and/or sexual violence, racial inequality or oppression.
You will be working as part of a multidisciplinary team and collaborating with external agencies in your work and completing outreach with faith based groups and churches to ensure our service is accessible for this marginalised group of women. In this role you will work as part of the Bexley Solace Advocacy and Support Service (SASS), providing support to high-risk survivors of domestic abuse in the borough. In addition to this, you will work in partnership with local agencies in order to provide the best support for our service users.
About You
We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG and safeguarding. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary. Ideal candidates will have demonstrable experience of working with victims of domestic and/or sexual violence in a multi-agency setting and a working knowledge of the criminal and civil justice systems.
Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, demonstrable substantial experience in providing emotional and practical support to victims of VAWG. A relevant qualification in VAWG or significant experience is desirable but not essential.
In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.
Solace Women’s Aid values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
Solace is a Disability Confident employer.
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.
We request no contact from recruitment agencies.
Closing Date: 2nd June 2025.
The client requests no contact from agencies or media sales.
Salary: £40,500
Contract: Permanent – Full Time – 35 hrs per week
Location: London office – 1 day pw
Closing date: ASAP
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits
We have a great opportunity for a Senior Individual Giving Officer – Acquisition, for Brooke, a global welfare charity that works with equines and communities throughout Asia, Africa, and Latin America.
Reporting to the Supporter Acquisition Manager, this role joins at an exciting time to grow supporters and deliver engaging audience-led communication. This role will lead on the development and delivery of the DRTV and Print programmes whilst raising understanding internally of DRTV and championing programme support.
This role offers the opportunity to optimise all elements of the DRTV programme and develop and action all telemarketing and online responses.
Brooke requires a passionate individual who has excellent communication, campaign experience, who enjoys looking for ways to optimise creative campaign content and media testing.
To be successful as the Individual Giving Officer – Acquisition you will need:
- Experience working in a fundraising or marketing role across a range of channels such as DRTV, telemarketing, print, email and SMS
- Understanding of individual giving and fundraising KPI’s in relation to DRTV, Print, telemarketing, email and landing pages
- Excellent communication skills
If you would like to have an informal discussion, please call or email your interest along with your CV.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Big Green Heart is looking for a trainer to help expand our practitioner base. This is an exciting opportunity for someone with teaching experience to use their professional skills in the charity sector in the vitally important area of mental health. Accredited practitioners may charge for their own practice, working with individuals or in partnership with schools, churches, and community projects. They will practice under license from Big Green Heart.
The role of the trainer is to teach and train practitioners in the methodology of Big Green Heart and to bring individuals through to accreditation. This will be done regionally and online.
It is hoped that the trainer will continue to oversee the developing work of the practitioners in a mentoring role, either individually or in groups, whether in person or online. This will be an evolving role developed in partnership with the Founder/CEO.
Key information
FT / PT: Part time
Salary: £30,000 - £35000/ year, pro rata depending on experience
Hours: Circa 16 hours per week; the hours will be flexible and may include evenings and weekends
Annual Leave: 25 days pro rata
Application Process: Applications should be made via the application form by midnight on 30 May 2025. Interviews will be held either the first or second week of June.
Application Deadline: 30 May 2025
Start Date: Negotiable
Location: Remote and flexible. Please note, the charity is based in North Yorkshire and some face-to-face meetings will be required at our office. Training will take place around the country. So far this year, we have hosted workshops all over the UK, from Sussex to the Isle of Skye. Travel will be required, as will the ability to train online. All travel expenses will be covered.
About you
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Have experience in teaching or training
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Have trauma-informed training
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Be happy to work one-on-one and in groups
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Be comfortable working online and in person
Over time, the trainer will be expected to develop a network from which new practitioners will be recruited. Prior knowledge of Big Green Heart methodology is not expected. Big Green Heart will provide your training, and there will be a probationary period for you and Big Green Heart to assess your suitability for communicating this vital practice of forgiving.
Information about Big Green Heart methodology can be found on our website.
Core Skills
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Strong Communication Skills on a One-to-One Basis and in Groups: Ability to build rapport, actively listen, and clearly articulate ideas and instructions to individuals and groups, fostering a positive and engaging learning environment.
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Empathy: Demonstrate understanding and sensitivity to the feelings and experiences of others, creating a safe and supportive space for learning and personal growth.
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Organisational Skills: Effectively manage time, resources, and workload, prioritise tasks, and meet deadlines, ensuring efficient and well-structured training sessions.
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ICT Skills: Proficient in using computers, relevant software, and online tools to deliver and manage online training, communicate effectively, and maintain records.
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Commitment to the Mission and Values of Big Green Heart: Align with and actively promote Big Green Heart's mission of improving people's lives, demonstrating a genuine passion for the cause and upholding our values in all interactions.
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Adaptability: Able to adjust teaching style and methods to suit different learning environments (online and in-person) and individual needs.
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Tech Savvy: Proficient in using online learning platforms, video conferencing tools, and other relevant technology for online training.
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Facilitation: Skilled in managing group dynamics, encouraging participation, and creating a positive online and offline learning environment.
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Time Management: Ability to effectively manage workload, meet deadlines, and balance in-person and online training commitments.
Additional Skills
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Platform Management: Experience with learning management systems (LMS) to track learner progress and manage online course content.
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Community Building: Able to foster community and connection among learners online and in person.
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Curriculum Development: Experience designing and developing training materials and adapting them for online delivery.
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Presentation Skills: Able to deliver engaging and informative presentations in both live and virtual settings.
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Active Listening: Attentive to participant needs and questions and able to respond effectively in online and in-person interactions.
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Cultural Sensitivity: Awareness and respect for diverse cultural backgrounds and beliefs, especially in online environments where participants may come from different regions and cultures.
The trainer will report to the Founder/CEO and their Line Manager. They will work with the operational team.
Though this practice is accessible for people of all faiths or none, there is an occupational requirement that the jobholder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Safeguarding
Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy, we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
Though this practice is accessible for people of all faiths or none, there is an occupational requirement that the jobholder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates with the legal right to work in the UK.
The purpose of Big Green Heart is to educate and empower people to experience the positive change that comes through forgiving.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
About the In Patient Unit team:
Is care at your core? It is at ours. Here at Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to the lives of our patients, their families and friends, and be supported every step of the way. We support our clinical staff to be the difference in these precious days. With outstanding patient to carer ratios. With time to build valued relationships with your patients, their families, and friends.
The secret to our CQC ‘outstanding’ rating is humble. We care for our carers. We’re ambitious - blazing new trails in end of life care - and supporting the ambitions of our nurses with on-site training and qualifications. We’re small enough to value each individual and big enough to help nurture your career goals. You’ll be part of a great team of experienced professionals to learn from and learn with, delivering care you can take pride in.
About the role:
We are looking for nurses with exceptional communication and interpersonal skills to join our team. You will work closely with the Clinical Leads to ensure more people achieve a peaceful and comfortable death in their preferred place of care.
We offer a flexible approach to rostering and we will consider part-time applications; early, late, twilight shifts are available, however please note that night shifts are currently a mandatory requirement of the position (usually 2-3 per month pro rata). This role will cover Monday - Sunday working.
About You:
You’re a true team player, with excellent communication skills and a compassionate approach to care. You’ll be motivated to provide outstanding patient care using your holistic assessment skills, whilst liaising closely with other members of the multidisciplinary team.
Perhaps you have similar experience in palliative or end of life care, or you have transferrable skills gained in intensive or elderly care and you’re looking to join a caring organisation which will fully support you as a person and professional to grow and progress in your career.
If you are enthusiastic, flexible and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- educational and professional development opportunities (we have an on-site Education Team)
- clinical supervision (regular and we ensure its protected time)
- monthly group reflections via Schwartz Rounds sessions
- free on-site parking
- tranquil Hospice grounds
- subsidised meals at our on-site restaurant
- Employee Assistance Programme
- access to Blue Light Card discount card
- access to our Group Pension Scheme (with the option to continue your NHS Pension Scheme)
- in-house laundry of uniforms, plus excellent changing facilities (with showers, fresh towels, and hairdryers)
- wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
If you want to be part of our outstanding multi professional team then please do not hesitate to contact us!
Please note applications will be reviewed upon submission, and candidates may be contacted about interviews in advance of the specified dates.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Salary: £40,000
Contract: Permanent – Full Time – 35 hrs per week
Location: London office – 1 day pw
Closing date: ASAP
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits
We have a great opportunity for a Senior Individual Giving Officer (Mid Value) for an international development charity that works with animals throughout Asia, Africa, and Latin America.
Reporting to the Supporter Development Manager, this role joins at an exciting time, looking to achieve growth, focusing on digital acquisition. As part of this exciting role, you will develop committed warm cash and regular online giving supporters, increasing their engagement and income prospects.
This role offers the opportunity to create engaging stewardship material and actively encourage the development of donation relationships. Brooke requires a passionate individual who has excellent communication skills, the skill and knowledge to utilise regular giving and donations and who has a particular interest in animal and community welfare.
To be successful as the Individual Giving Officer (Mid Value), you will need:
- Experience of using a range of channels, including mail and email, with a strong understanding of optimising and tracking donations
- Experience developing and delivering mid-value giving programmes and activities
- A passion and knowledge of delivering high-quality supporter experience and supporter engagement development.
If you would like to have an informal discussion, please call or email your interest along with your CV.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Are you happy to meet & talk to employers and help match people into employment?
If so, we would like to hear from you!
South East London Mind’s Individual Placement and Support (IPS) Employment Service helps people with mental health needs back into work. We aim to increase the number of people moving into paid employment from Community Mental Health Teams.
We are currently seeking an IPS Employment Specialist to join our team in Bromley as maternity cover on a fixed-term basis. You will deliver the IPS approach (for which training will be given).
We welcome applications from all experience levels and backgrounds. What you will need is the ability to motivate and build relationships with participants, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a health condition can work.
What we’re looking for:
Relationship building with employers: Ability to initiate and develop relationships with a variety of individuals and be able to engage employers using a variety of methods such as via telephone, online platforms or face-to-face in the community.
Record keeping: Strong attention to detail, ensuring accurate and timely recording of case notes and data, essential for monitoring progress and achieving targets.
Collaboration: The ability to work seamlessly within a multidisciplinary team, forging connections and enhancing the overall care experience for participants.
Perseverance: The determination to overcome setbacks, find solutions, and continue advocating for participants’, even in the face of challenges.
Innovation: Bringing fresh ideas to the table, exploring creative ways to break down employment barriers, and promoting inclusive practices within the workplace.
The successful candidates will work in line with the 25-points fidelity scale.
More information about IPS Employment support is available on our website.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Monday 26th May (11:59pm)
Likely interview date: Week beginning 9th June
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




Vibrance has an exciting opportunity for a Housing Officer to join our small and busy Housing team hybrid working across North London and Essex. We are offering a full time role with a salary of £28,000 per annum, plus benefits.
About the role:
As a Housing Officer, you will be responsible for providing a housing management service to the service users living in Vibrance owned and managed services. You will provide support to Vibrance services in relation to health and safety, maintenance, housing law and tenancy issues, rent collection, and arrears management. You’ll also provide specific support and advice to individuals who use Vibrance services with housing matters and money advice.
The Housing Officer role will be supporting our services located across North London & Essex and as such ability to travel is essential and a car driver would be preferable.
Responsibilities as our Housing Officer will include:
- Supporting prospective service users (and their carers where appropriate) with all aspects of the moving in/out process, to ensure that people are able to make an informed decision about whether or not to move in or move out
- Ensuring that individuals are maximising their benefits, including supporting them to make claims and liaising with the Dept of Work and Pensions and Housing Benefit staff as necessary
- Providing support to ensure that individuals are able to maintain their tenancies, including debt/arrears management, anti-social behaviour resolution, and the issues that can arise from shared living
- Working alongside our service managers and landlords to ensure that accommodation remains fit for purpose, well maintained, suitable for the individual residents and that all health & safety responsibilities are being met
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities
To join us as our Housing Officer please click apply below.
Our client - a thriving and independent carers support charity - is on the lookout for a compassionate, proactive, and dedicated Carer’s Caseworker to join their incredible team. If you're driven by making a real difference in the lives of others and thrive in a collaborative, supportive environment, this role is for you!
Role: Supporter Care/Carer’s Caseworker
Organisation Type: Non-profit/Charity
Hourly Rate: £14.58 – £15.58
Working Arrangements: Hybrid working (one day per week in the London office)
Location: WFH & in office one day per week
Employment Type: Temporary - Ongoing
Working Hours: 37.5 hours per week
About the role:
This is a rewarding opportunity to be part of a growing charity that places carers at the heart of everything they do. You’ll be a key player in a passionate team committed to empowering adult carers across the community, providing personalised support and advocacy at every step of their journey.
As a Caseworker, you’ll work directly with unpaid carers, providing a vital mix of practical advice, emotional support, and advocacy. From conducting statutory carer assessments to organising support groups and events, your work will ensure that carers feel recognised, valued, and supported in all aspects of their role.
You will engage with carers via various channels - phone, email, text, face-to-face, and group settings - ensuring inclusivity and accessibility. This is a multi-faceted role that blends frontline casework with community engagement and strategic development.
Main responsibilities of the role include:
Direct Support to Carers:
- Deliver comprehensive carer assessments in line with the Care Act 2014, and co-produce tailored support plans
- Identify and assess eligibility for Carers Personal Budgets and assist with the application process
- Provide accurate and empathetic information, advice, and guidance on carers’ rights, benefits (e.g. PIP, Carer’s Allowance, Attendance Allowance), housing, and local services
- Act as a listening ear and a source of emotional reassurance for carers navigating challenges and crises
- Liaise with Local Authorities, NHS providers, and voluntary agencies to advocate for carers and coordinate support
- Make appropriate referrals and ensure follow-ups are completed
- Lead proactive outreach efforts to identify new carers, particularly those from underrepresented or vulnerable communities
- Build and nurture collaborative relationships with GPs, hospitals, primary care teams, and community organisations
- Raise awareness of unpaid carers and the charity’s services through campaigns and community presence
- Contribute to the development of internal strategies and external policies that reflect the needs and voices of carers
- Maintain high-quality records using internal systems (Charity Log) and the Mosaic Local Authority database
- Register new carers and ensure timely updates to service user records
- Prepare case summaries and contribute to internal and external reports for management, commissioners, and funders
- Ensure data compliance, confidentiality, and GDPR adherence at all times
- Act as a lead on specific areas of knowledge (e.g., benefits, outreach) and share expertise across the team
- Attend regular team meetings, supervision, and 1:1s, contributing to a positive and solution-focused culture
- Participate in ongoing training and staff development opportunities
Experience of working with individuals from diverse backgrounds and with varying levels of need
Managing a personal caseload, including detailed case note keeping
Providing advice and support in a frontline or community setting
Exposure to the health and social care sector (voluntary experience welcomed)
Background working within mental health/supportive settings working with vulnerable people
Skills and Abilities:
Strong interpersonal skills and emotional intelligence
Skilled in using Microsoft Office and CRM/database systems (training will be given on Mosaic)
Excellent verbal and written communication, including report-writing
Creative and proactive with a solutions-focused mindset
Knowledge:
Familiarity with the Care Act 2014 and its implications for carers
Understanding of welfare benefits (especially PIP, Attendance Allowance, Carers Allowance)
Awareness of housing issues, safeguarding, and equality legislation
Insight into the unique challenges facing unpaid carers and the value of support networks
Personal Attributes:
Warm, empathetic, and approachable
Passionate about social justice and delivering high-quality services
Culturally competent and committed to inclusive practice
Reliable, flexible, and able to work independently and as part of a close-knit team
Due to the nature of this role, an enhanced DBS check will need to be undertaken as part of the application process.
How to Apply:
To apply for the Carer’s Caseworker role, please reply and upload your CV quoting reference: 81938SOH. This is your opportunity to be the guiding light for someone caring for a loved one. If you’re ready to bring energy, empathy, and expertise to a role that truly matters - we’d love to hear from you!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Harris Hill are excited to be working with a values-driven housing provider to recruit a passionate and proactive Tenancy Services Officer to deliver high-quality tenancy management services across approximately 200 homes in Bromley and SE London.
This role is all about building strong relationships with residents, supporting them to sustain their tenancies, and ensuring communities thrive. You'll manage a wide range of housing issues including lettings, income recovery, ASB, and estate inspections—working closely with local authority partners and internal teams.
Location: Offices in Penge & Bexley
Key responsibilities:
- Deliver a responsive, face-to-face housing service
- Support residents with complex needs, focusing on tenancy sustainment
- Manage voids, lettings, arrears, and ASB cases
- Conduct tenancy audits and property visits
- Encourage resident involvement and service improvement
What we’re looking for:
- Experience in housing management or a similar frontline role
- A confident, people-focused communicator who can manage complex issues with empathy and professionalism
- Strong IT and organisational skills
- A full UK driving licence and access to a vehicle
In return, you'll join an organisation that values integrity, ambition, kindness, respect, and collaboration—putting residents at the heart of everything they do.
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Maintenance & Estates
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Job Title: Head of Maintenance and Estates
Location: Central Office based in Islington, N1 1TY (approx. 10 minute walk from Highbury and Islington station). The role is mixed hybrid including 3 days in the office and 2 days from home, including regular service visits to any of our sites. Flexibility will be required to attend visits, away days, and office working around the number of days listed.
Salary: £46,900
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00
About the role
Reporting to the Director of Housing, we are looking for a Head of Maintenance and Estates to lead on the effective delivery of an efficient and customer focused maintenance and estate service across our properties within SIG. Managing a small team, you will focus on management and leadership activities to empower staff to achieve high quality results in the service. You will take oversight of the Maintenance and Estates function, to ensure the smooth running of upkeep and repair operations, working with various teams internally and externally to build sustainable working relationships.
You will have overall responsibility for ensuring policies and processes are up to date and that the way the function is run has continuous improvement. You will lead with creating and implementing a strategic plan, supporting with short to medium to long term objectives. You will work to ensure properties and estates are kept safe, to required standards and lead the team towards achieving the SIG ‘Good Homes’ standard.
About you
We are looking for someone who has extensive experience in managing similar repairs and estates services and who is able to lead a team to be empowered to provide a high-quality service. You will be able to to develop and implement maintenance plans, strategies, and procedures, and have confidence to take ownership of your department, making key decisions.
- Management and leadership experience, including with direct line of reports and indirect
- Experience in developing and implementing formal maintenance plans, strategies, and procedures with a key eye to detail
- Experience in directing and delivering customer service functions, ideally in a repairs and maintenance or cleaning context
- Experience in completing and managing risk assessments
- A recognised building services qualification and/or any of the following: NEBOSH, IOSH, Certificate in Occupational Heath and Safety, Legionella Awareness, Asbestos Duty Manager Training, Fire Safety Qualification
- Proactive approach to work, ability to use own initiative to resolve challenges
- Ability to work in a fast-paced, constantly changing environment
- Ability to balance competing priorities
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Schools and Holiday Club Coordinator
We are seeking an energetic and passionate Schools and Holiday Club Coordinator to inspire young people and deliver outstanding programmes within a leading youth charity that helps shape the lives of young people.
Position: Schools and Holiday Club Coordinator
Salary: £29,500 – £31,500 per annum (pro rata)
Location: Barnet, HA8 0DT
Hours: 40 hours per week, including evenings and weekends – Flexibility required
Contract: Permanent
Close date: Friday 30th May 2025
About the Role
As Schools and Holiday Club Coordinator you will lead two of the charity’s most important and growing initiatives: the local schools programme and Holiday Club provision. You will drive the engagement of young people by developing strong partnerships with local schools and delivering vibrant holiday activities.
Key responsibilities include:
- Building and maintaining strong relationships with schools, teachers, and education bodies.
- Designing and delivering engaging educational programmes aligned with school priorities.
- Planning, promoting, and delivering high-quality Holiday Club activities during school holidays.
- Managing programme budgets and ensuring cost-effective delivery.
- Applying for and managing Holiday Activities and Food (HAF) grants and other relevant funding.
- Capturing and evaluating outcomes, feedback, and data to inform improvements.
- Line managing, motivating, and supporting a team of staff and volunteers.
- Ensuring activities meet the needs of all young people, including those with SEND.
About you:
You will be a passionate and committed youth work professional who brings creativity, energy, and focus to everything you do. You will have:
- Experience delivering face-to-face youth or schools-based activities for young people aged 8+.
- A proven ability to build strong relationships with schools and external partners.
- Skills in managing and motivating staff and volunteers to deliver excellent programmes.
- A strong understanding of safeguarding, health and safety, and promoting equality and diversity.
- Excellent communication, planning, and organisational skills.
- A flexible, positive attitude with the ability to work evenings, weekends, and during school holidays.
- A commitment to empowering young people and raising their aspirations.
About the organisation:
Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. They support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision ensure every young person is supported and empowered to reach their potential.
Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
They very much welcome previous experience working as a Youth Engagement Officer, Schools Liaison Officer, Youth Programme Coordinator, Holiday Club Manager, Education Programme Officer, Youth Worker, Schools Engagement Coordinator, Community Youth Worker, Education and Wellbeing Coordinator, Camp Manager, Out of School Club Coordinator, Children’s Activities Coordinator, School Holiday Programme Coordinator, Kids’ Club Coordinator, Holiday Activities Coordinator, Seasonal Programme Coordinator, Play Scheme Coordinator, Holiday Camp Coordinator, Childcare Activities Coordinator, Youth Holiday Programme Lead, Holiday Play Leader #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.