Community Manager Jobs in Cardiff, Wales
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
We are looking for a Corporate Partnerships Manager to join our Engagement and Fundraising Team.
The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a supportive working environment.
- Salary: £43,931 per annum
- Car allowance £3,400 per annum
- Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
- Paid Annual leave: 25 days plus bank holiday (prorated)
- Life assurance: 3 x basic salary
- Access to an Employee Assistance Programme and other wellbeing support tools
- Hybrid working
The Role
Based either at our Head Office in Basingstoke, Hampshire, remotely or hybrid, you will lead and manage the development and delivery of income growth from corporate partnerships.
In this fast-paced and exciting role, you’ll be proactively identifying and securing new partnerships, whilst nurturing and maintaining existing relationships. Working with the wider engagement and fundraising team, you will ensure donors receive the best experience and an integrated and joined up fundraising plan is delivered.
This role is subject to a Basic Disclosure and Barring Services Check.
About You
We’re looking for an enthusiastic manager with knowledge and experience of corporate account management and new business development. You will be experienced working in a fundraising environment and managing key fundraising projects.
You will need to be confident communicator, calm under pressure and keen to evidence the success of your work through data analysis, you will be able to adapt your approach to suit different audiences.
Please see the job description for a full outline of the role and organisational outcomes it contributes towards.
How to apply
For more information about the Charity, please visit our website. To apply, please upload your CV and cover letter using the Apply Now button.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Knowledge & Information Manager
Salary: £38,000 - £42,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Hybrid/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days annually.
Join Our Team!
We have an exciting opportunity for an experienced Knowledge and Information Manager to lead our recently expanded Knowledge and Information team. In this role you will have responsibility for leading the development of our highly regarded information and resources, to support, and empower everyone affected by Crohn’s or Colitis. This includes our evidence-based online and printed publications, web content, research summaries and other information, ensuring it is relevant, and accessible to all.
You will be driving new initiatives and developing tactical plans for the team which meet our strategic objectives.
You will be a member of the charity’s Management Development Forum, providing leadership across the organisation and liaising with the Senior Leadership Team and contributing to the leadership, planning and delivery of cross-team projects.
Benefits of Working for Crohn’s & Colitis UK
If you’re successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About You
You will be skilled in the translation of complex medical and health information into engaging and accessible patient information, and have experience of working with patients and healthcare professionals to develop information resources in line with recognised standards.
You’ll be:-
- Managing the development of Crohn’s & Colitis UK’s repository of evidence about Crohn’s and Colitis.
- Experienced in appraising research and translating this for patients and the public
- Proficient in measuring the effectiveness of a promotion and dissemination and use of information
- Working with both our external and internal stakeholders.
- A skilled multi tasker, able to prioritise and meet deadlines.
- And you’ll have a calm, consistent and flexible approach to work with a commitment to equality, diversity and inclusion.
About Us
We're the UK's leading charity for Crohn's and Colitis.
Right now, an estimated 500,000 people in the UK are living with a lifelong disease that can profoundly affect their quality of life. And, because of the stigma surrounding these conditions, thousands of people are suffering in silence. But we are here to support and champion their cause. We are growing our amazing team to deliver new and ambitious plans, you couldn’t be joining us at a more exciting time!
If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
How to Apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, please refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email stated within our Recruitment Pack
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website/
Closing Date: Wednesday 5th June 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
We are looking for a Development Manager in our Place Development Team who will focus on Public Leisure.A key element within our 10-year Strategy - Uniting the Movement is our commitment to work through Place, Creating Active Environments and supporting Public Leisure facilities to be more community focused and evolve to an active wellbeing service:
- Creating Active Environment’s provides places and spaces for people to be more active and build healthier active communities.
- Developing stronger, happier healthy communities and better places to live, by ensuring our built and natural environments and the connections in between are design or adapted around people, creating the opportunities to increase physical activity levels
- Places and spaces around us deliver a positive impact on whether, how, when, and where we move. Every space and place that we move through in our daily lives should encourage us to move more. Dedicated sport and leisure spaces should be co-created, well designed and inclusive.
- Public leisure facilities and services have a vital and unique role to play in our sport and activity ecosystem because of their value to the people who use them most. The public leisure sector also has a central role to play in the delivery of our Uniting the Movement strategy, as it is a core element of each of the five Big Issues we have identified as having the greatest potential for preventing and tackling inequalities in sport and physical activity.
- Our Future of Public Leisure report identified two medium term goals for the sector (1) to transition from a traditional leisure service to one which is far more focussed on active wellbeing (2) to move to a model that focusses on added value and supporting the delivery of local priorities, and with that enable the delivery of wider government priorities around Levelling Up, net zero and health inequalities
- To fully understand the role of public leisure centres, Moving Communities Facilities provides a real-time view of local authority facility performance, with benchmarking and filtering functionality, that explores financial performance alongside understanding how effective the service is and for whom, and its impact on local communities.
- The platform has developed into Moving Communities Place which is a comprehensive data platform that provides a detailed, place-based view of participation in physical activity by measuring direct delivery to demonstrate the scale, impact and value to local communities.
Sport England recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, particularly where we are under-represented, currently, this includes disabled people and those from culturally diverse communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you an experienced community manager looking for your next challenge?
Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish?
With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions.
The Opportunity
We’re looking for a Community manager who has a passion for leading and supporting engagement and collaboration on a Global scale to help us achieve real impact by being the main point of contact for approximately 4,300 users of our Online platform Circle and supporting c.2000 International fellows outside of the US and Oceania.
This is a remote role due to the required working hours, we are open to London or UK based applicants. The hours of work for this role will be from 1pm to 9pm.
About You
What we look for in a successful Community Manager (Global) candidate:
- The ability to lead on developing and improving online and offline strategies, keeping abreast of community trends and adhering to best practice standards.
- An experienced community builder, who can work collaboratively with other teams, taking charge of strategising, organising, and implementing the engagement calendar to ensure a consistent and engaging user experience.
- A passion for offering volunteers guidance and coaching to help them organise within their geographic communities or communities of interest.
- An experienced moderator, who can work in accordance with online moderation objectives and guidelines.
- The drive to uphold commitments to Diversity, Equity and Inclusion.
To find out more about this role, please download the job description on our website.
Apply
In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.
Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.
The closing date for receipt of applications is 9am Monday 17 June 2024. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply. Please get your application in as soon as possible.
Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.
Inclusion Statement
As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.
We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination. We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.
Read full our commitment to Diversity, Equity and Inclusion on our website.
About Us
We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.
The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.
We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website.
A global network of changemakers enabling people, places and the planet to flourish in harmony.
The client requests no contact from agencies or media sales.
Full-time/open to job share
Do you enjoy presenting, building relationships, and networking? Are you able to inspire others to bring lasting change? If so, we’d love to hear from you!
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. As a leading international Christian development charity, we work in 10 countries across Africa and Asia to defeat leprosy and transform lives.
Today, one person every two minutes is diagnosed with leprosy. It’s a disease of poverty, striking the most vulnerable. Left untreated, it causes permanent disability. Stigma means that people affected by this disease are often rejected by those closest to them.
We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. There’s nothing more rewarding than that!
We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.
We’re looking for:
- An engaging public speaker to a range of audiences, including churches, community groups and businesses
- Proven success in fundraising or sales
- A confident networker
- Experience of managing volunteers
- Excellent interpersonal and communication skills
- Willingness to work on Sundays and evenings as required, and occasional Saturdays
- The ability to develop and deliver a regional fundraising strategy
TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian, as you will be preaching in supporting churches.
A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.
There is a potential for a job share in this role. If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.
To apply and for more information on this role and the work of TLM, please visit our website via the Apply button.
Closing date: 9.00 am on Wednesday 29 May 2024
Preliminary interviews: Date to be agreed (Zoom)
In-person interviews: Date to be agreed (Peterborough Office)
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community who have permission to work in the UK.
Registered Charity number 1050327.
About First Give
First Give is a national charity that inspires young people to make a difference to the causes they care about. We do this through working in partnership with secondary schools, providing a fully resourced scheme of work that guides an entire year group of students to engage with local charities and causes and then carry out social action (fundraising, raising awareness, campaigning, volunteering etc.) in support of them.
At the end of each programme, a celebratory School Final is held at each school, where teams representing each class deliver presentations about their projects. The class considered to have engaged the best with the programme secures a First Give grant of £1,000 for their chosen charity. By the end of the programme, however, the whole year group will have given back meaningfully to their local community. We currently work in partnership with about 200 schools every year across England and Wales.
Our vision is for motivated and equipped young people using their skills to make the lives of others in their community better. Our values inform what we do at First Give. We are:
- Altruistic
- Inspiring
- Empowering
- Collaborative
- Professional
Programme Manager role
Programme Managers are responsible for coordinating the delivery of the First Give programme in up to 60 schools. We are seeking a motivated and enthusiastic candidate to join our team of Programme Managers.
Programme Managers support our schools to deliver the programme, engaging approximately 35,000 young people in social action for local causes. The schools this Programme Manager will work with are based in Wales and the West of England, plus some schools in London and the South East.
- Contract: Full time, fixed term maternity cover, approximately 11 month contract. 37.5 hours per week (9am-5.30pm but with occasional early starts and late finishes dependent on events and school visits).
- Salary: £32,000 – 34,000
- Location: Remote working from your Wales-based home, with regular travel to schools in Wales and the West of England. Travel to First Give’s London office in West Hampstead and other locations in England and Wales for team meetings will be required, approximately once per month.
- Reporting to: Head of Programmes
- Contract start: 19th August 2024
Key responsibilities
All Programme Managers have the following as ‘core’ responsibilities, to ensure the successful delivery and management of the First Give programme in schools:
- Manage relationships with teachers and school leaders to deliver the First Give programme
- Manage programmes using Salesforce
- Attend school Finals and other in school events
- Deliver First Give events (Assemblies, Workshops and Finals) where required
- Renew schools onto the programme year-on-year
- Support recruitment and management of school facilitators as appropriate
- Provide logistic and programme support to teachers delivering the First Give programme at their school, including but not limited to:
- an introductory Programme Call with the Lead teacher;
- delivering a briefing to class teachers;
- responding to queries via phone and email;
- booking in First Give facilitated sessions
- Collect data for monitoring (student surveys; case studies; teacher surveys)
- Recruit a minimum of one judge per School Final from the wider community
- Actively raise the profile of First Give across Wales and the West of England, creating opportunities to attend networks, promote programmatic offers and develop new school partnerships or funding opportunities
- Some activity to recruit new schools to the programme, including seeking referrals from existing partners and delivering onboarding meetings
In addition to core responsibilities, Programme Managers have ‘Additional Responsibilities’ which make up part of their role and objectives. These Additional Responsibilities are flexibly assigned across the staff team based on the needs of the organisation and caseloads. Examples of Additional Responsibility areas include monitoring & evaluation; facilitator recruitment and training; communications; resource design; Youth Advisory Group oversight.
This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.
Safer recruitment
Safer recruitment and safeguarding is of paramount importance to us as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.
Person Specification
Essential
- Passionate about young people and their potential to drive social change
- Experience developing strong relationships across a range of stakeholders
- Experience managing and supporting a large case load of “client” relationships
- Experience of working with young people in a secondary school setting
- Superb organisation and prioritisation skills
- Ability to project manage
- Confident, experienced and engaging public speaker, presenter and facilitator
- Excellent communication skills (both written and verbal)
- Excellent attention to detail and high standards
- Proactive, independent worker able to work well alone and as part of a team
- Flexible and adaptable to the needs of a scaling organisation
- Full, clean driving licence
Desirable
- Experience of working in a small, decentralised organisation
- Experience of developing learning resources to achieve specified outcomes and/or programme design
- Experience coordinating freelance staff
- Experience planning and delivering training
- Experience of supporting a youth voice group, ensuring their voices are amplified
- Familiar with Salesforce
Why work for First Give?
First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:
- 25 days of annual leave plus bank holidays, excluding bank holidays
- Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance.
- As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
- Access to Health Assured (health and wellbeing) Employee Assistance Programme.
- Multiple team socials throughout the year.
- 5% employer matched pension contributions.
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Application process
Please fill out the Microsoft form by clicking the Apply Now button which includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form (this will not be linked to your application).
- Application closes: Friday 31st May, midnight
- Interviews: Wednesday 12th June, in person, in Cardiff
- Start date: 19th August 2024
To create opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care abou
The client requests no contact from agencies or media sales.
We are looking for an experienced Operations Manager to cover parental leave.
The successful candidate will have accountability for several key areas of operational delivery of BITC’s programmes across England, Scotland and Wales. This role will ensure the high quality and consistency of performance through these aspects of operational delivery and development, working closely with businesses, internal stakeholders and external partners. This role is responsible for leading and managing a high-performing team, delivering programmes and contractual obligations across their patch. The post holder will lead on driving programme/contractual performance (both KPI’s and financial) motivating and inspiring the team. They will also have responsibility for ensuring continued funding from key partners and securing new income; monitoring and reporting on this important activity as it contributes to BITC's vision within a set geographical area or programme/project areas.
The successful candidate will have knowledge and experience of:
· Managing the delivery of contract and programmes to meet contractual obligations
· Working with business, schools and/or community organisations to create beneficial relationships
· Providing leadership, motivation and development for a dispersed team to achieve excellent results for businesses and beneficiaries
· Securing funding for impact programmes
This is a fixed term contract for approximately 10 months to cover parental leave.
The location is flexible - candidates can be based at home or at their nearest BITC office.
The salary level for this role reflects the contractual location and the programme funding. The salary range is £33,120 to 41,000 per annum (regional) and £36,225 to £44,000 London office based.
The role is full-time - 35 hours per week.
Closing date: 26 May 2024 at midnight
Interview date: w/c 3 June 2024
The client requests no contact from agencies or media sales.
Community Fundraising Manager
The Mencap Community and Events Team has an exciting opportunity for a dynamic, motivated and passionate fundraiser, dedicated to raising as much funds as possible to help make the UK the best place to live for people with a learning disability to join our team as Senior Community Fundraising Manager covering England and Wales.
Covering the England and Wales the Community Fundraising Manager will be responsible for managing various income streams across the Community portfolio working closely with the wider team.
Within this role, you will achieve agreed fundraising targets through effective management, support and cultivation of both existing and new regional supporters including: individuals, groups, associations, local corporates and schools whilst maximising the current portfolio of Mencap owned products. You will research, identify and develop new community fundraising opportunities, areas of potential support and build a robust pipeline for restricted grants and corporate partners.
The role is home based. There will be travel around the areas that the role covers.
This position is a permanent, full-time role to work 37.5 hours per week, Monday – Friday. The nature of community fundraising is that there will be evening and weekend work, for which time off in lieu will be given.
Key skills and requirements (essential):
· The ability to develop, implement and monitor strategic plans, present budgets and interpret financial information
· The ability to research, assess and initiate new opportunities within the context of an overall plan
· Able to recruit, develop and train, motivate and manage individuals and teams of Volunteers to give their very best
· Able to use interpersonal skills in order to engage effectively with others, understand what motivates them and respond appropriately
· Written communication skills and a high level of numeracy to be able to produce business plans, monthly reviews, press releases, letters, presentations and other similar documents
· Excellent verbal communication skills, to be able to deliver presentations and give local media interviews
· Able to work as part of a team, to see and understand the national picture and to contribute effectively to team plans and goals
· IT literate – use of word-processing, spreadsheets PowerPoint and databases
· Experience of working in community fundraising and delivering or exceeding income targets
Everyone wants a purposeful job - to do something really meaningful. Everything we do at Mencap keeps the people we support at the centre of what we do. With us, it’s never ‘just a job’. In return for your hard work and passion you can find real and meaningful work experience, access to some excellent benefits alongside our competitive pay.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the directgov website. At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Benefits
Why join Mencap?
· 24 days annual leave plus bank holidays + a variety of benefits including pension and holiday buying options.
· Ongoing training and development opportunities to enhance your skills.
· A supportive and inclusive work environment where your contributions are valued.
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.
Mencap vision is for the UK to be the best place in the world for people with learning disabilities. If you're ready to embark on a rewarding career that truly makes a difference, apply now!
About Mencap
At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.
Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.
You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you’ll get back so much more. With us, it is never ‘just a job’.
In return for your hard work and passion, we can give you real meaning and purpose in your work.
Product Manager
Remote/home working with occasional travel
£42,000 - £45,000 pa plus excellent benefits
35 hours per week
We’re recruiting for a new Product Manager to support the 12 million people in the UK who are deaf, have hearing loss or tinnitus. We are on an exciting journey at RNID as we introduce and embed product & delivery approaches and you will have the drive to help us along that path.
You will play a critical role in the next phase of our website product, developing and owning the roadmap and delivering positive impact for all our audiences. This includes user experience, conversion rate optimisation, technical integrations to internal/external systems and usability & accessibility.
You’ll work with external agencies as well as our multi-disciplinary in-house team. You will ensure that our website and other relevant digital products deliver against our over-arching strategy.
You will work in a consultative and collaborative way, sharing your experience, expertise, and guidance to encourage effective decision making. Working closely with Marketing & Communications and other teams to ensure coherent user journeys and relevant product roadmaps are in place driving the desired outcomes. You will own the website product roadmap.
You’ll work with subject matter experts and specialists to understand our audiences, identify opportunities, develop, and test ideas and manage products throughout their lifecycle.
You have expert product management skills. As the product manager you will champion a product mindset, continuingly delivering improved outcomes for our communities.
You undertake work which requires the application of service design and product management principles in a wide range of contexts. For example, using your knowledge of user needs and organisational goals, you will frame problems and help set priorities for the delivery team.
You will work with other parts of the organisation to represent community interests. You will be required to coach others, especially Product Owners, to increase knowledge and understanding of product mindsets and ways of working.
You apply your knowledge of user-centred design, technology, and data perspective to make informed decisions based on user needs and value for money. It is expected that you will gain further product management responsibilities as new work takes shape.
You perform a range and variety of complex technical, professional, and financial activities. For example, working within constraints such as technology, policy, regulatory, financial, or legal, you make business cases and deliver strong cases for product improvement.
You understand the different phases of product delivery and can maintain and iterate a product over time to continuously meet user needs.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.
Closing date: open-ended.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Regional Manager - London
This is a remote role, but will require you to travel to sites across London on a regular basis.
About Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.
Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 15-18 with a paid internship and mentor, workplace visits, and skills masterclasses.
Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.
Role Purpose
The main purpose of the programmes team is to grow, develop and deliver all aspects of the day-to-day relationship management of:
· Schools and colleges running the Career Ready programme
· Local employer supporters, corporate partners supporters, other key local stakeholders and networks
Each Regional Manager is responsible for a local patch which currently typically consists of 5-6 schools or colleges, up to 100 students and 4-5 operational relationships with our corporate partners. Regional Managers will also be responsible for building and maintaining a local network of employer supporters and seeking opportunities for new employer support ..
There will be opportunities to be creative, as well as being autonomous in how you run and develop the programme with the Career Ready schools and colleges in your area.
Main responsibilities and accountabilities
Centre Management and Student Support
· You will work 1:1 with our community of school/college coordinators in your region to support them in delivering the programme. This will require regular meetings and communication, to support coordinators with the planning and managing of masterclasses, workplace visits and other Career Ready events for students and volunteers
· Regularly communicate and report to the Head of Programmes
· Execute our strategy across the region
· Support schools and colleges in programme onboarding (students and mentors) and delivery of paid internships
· From time to time there may be a need to deliver sessions to skills and careers leads and to groups of young people within the school and college setting
· Recruit new schools and colleges to the network from the region in accordance with priority target areas. Manage their induction, training, activities prior to launch and implementation of the Career Ready programme
· Assist schools and colleges on our programmes to plan, manage and run events (i.e. icebreakers, launches, or student promotion sessions) and be prepared to present at such events.
Partnership Management, Stakeholder Engagement & Business Development
· Day-to-day operational account management for employer supporters, ensuring they have excellent experiences.
· Full partnership and operational account management for lower-level funders in your region.
· Promote the contribution of Career Ready and awareness of Career Ready to potential supporters and assist in engaging their commitment to give both practical and financial support
· Engaging new corporate, third and public sector organisations to directly support the programme delivery, working with the Head of Programmes to ensure your Regional Action Board supports you (develop a great relationship with them, set and agree targets and meet with Chair regularly).
· Develop and deliver the overall employer engagement strategy for the area ensuring that the number of mentors (one for each student participating) is matched with the paid internship commitment and that employer volunteers are in place for masterclass delivery and workplace visits.
This Includes:
o Promoting Career Ready to potential supporters, engaging their commitment.
o Management of relationships with employer supporters through regular 'keeping in touch'.
o Directly pursuing a prioritised list of prospect funders in your region in line with our organisational strategy. This work will be supported by Partnership Managers and Head of Programmes
o Using our SME Internship Investment Fund, seek small and medium sized businesses to provide a mentor and host an intern, seeking as much match funding as possible (e.g., we pay for 1 internship and you pay for 1; 50% of internship funded_
o Support engagement, experience and deliver on the programme commitments to corporate partners in your area.
o Support the Head of Programmes and Partnership Manager with programme reporting requirements specific to corporate partners, trusts and foundations
General
· Promote a commitment to high standards of service, and to equality of opportunity through leadership and good practice.
· With the Chief Executive, Director of Programmes and Operations, and Heads of Programmes , monitor the state of Career Ready in the region and seek ways to promote its achievements and improve the service given by the central staff team.
· Attend meetings and training days with the national team (approximately 2 times a year – these have tended to take place in London).
· Ensure that all regional management information is submitted to the national Salesforce database in a timely and accurate way.
· In collaboration with the Career Ready team, raise our and key stakeholders’ profile in the area, celebrating success via socials and the local media, business and education communities.
· Undertake public speaking as required to promote the work of Career Ready in the area.
Person Specification
This is a wonderful role that requires passion for our purpose and a broad range of skills, experience and the ability to demonstrate an understanding of the environments we operate in. You can develop, grow and maintain valuable and valued relationships through your motivation for what we do, with a passion that inspires and engages others, alongside the capacity to identify and manage multiple priorities. You need to thrive on attention to detail, be able to listen to what is not said, be well organised and confident to engage with and influence a wide range of people. You will research and approach opportunities and outcomes with an entrepreneurial mindset.
Key qualities and skills
· Driven, inspirational, warm with a track record of what you can do and how you do it
· Loves developing, growing and maintaining a broad range of stakeholder relationship
· Self-assured with great listening and negotiation skills to influence and communicate inspirationally, accurately and effectively to a wide variety of audiences (students to Head Teachers to CEOs)
· Invests in understanding the bigger picture to enable local plans in service of our strategy and innovations which fit with Career Ready’s mission, values and practices
· Composed and engaging whilst managing multiple activities and processes that, when combined, are the recognised high quality, high care, high impact Career Ready programme
· Confident enough to manage and motivate yourself to deliver a range of outcomes and able to seek the views, ideas and wisdom of others
· Truly great organisational skills, able to prioritise, keeping stakeholders informed and engaged
You also have strong IT literacy skills (CRM system [Salesforce] /Office 365 - Microsoft Teams, Word, Excel and PowerPoint) and are social media savvy.
Hours:Full-time (35 hours) although we will consider part time requests of a minimum of 28 hours per week
Benefits
You will be rewarded with the following benefits:
- 6% contribution to personal pension plan, subject to 3% employee contribution
- Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays
- Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).
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Flexible working: We strongly embody trust. We can support condensed / flexible working patterns. [This is a remote working role with occasional team meetings in Central London and more regular visits to schools, colleges and work places].
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You’ll be part of a diverse, supportive, and friendly team
Please ensure you answer the screening questions and provide your cover letter.
The client requests no contact from agencies or media sales.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Home based in Gwent
You will be a systems leader, influencing, networking, and collaborating with our partner organisations. You will also be actively contributing to the regional Dementia Standards workstreams, ensuring we support the delivery of the Wales Dementia Action Plan Gwent.
As a Local Services Manager you will provide leadership and management to local service teams, holding responsibility for the management and delivery of specific contracts, while supporting the Country Manager – Local Services to deliver the Alzheimer’s Society’s Help & Hope strategy.
You will lead the local delivery of services across a designated area, ensuring that those services are of high quality, person centred, safe and that people affected by dementia are at the heart of all service delivery.
You will have direct line management responsibility for a staff team who provide support and guidance to people with dementia using a person-centred approach.
The Local Services Manager will report directly to the Country Manager and will be a member of the Wales management team. There will be a requirement for travel across the designated area with expenses paid in accordance with our expenses policy.
Our people are our greatest asset, and it is only through our people that we will achieve our strategy, therefore we are looking for an inspirational Leader who will truly role model our organisational values.
About you
As an inclusive employer, and one that serves people with dementia across our whole community, we actively welcome applications from people with different backgrounds. We also welcome applications from people taking their first step into leadership, as long as you have experience of developing, mentoring and/or coaching others.
You will;
- Be optimistic, engaging, with great attention to detail.
- Understand the need to build high performing teams, with great team spirit and a collaborative approach.
- Passionate and thoughtful person, you will have experience of working from home or in the community, and you will be confident in building relationships and team engagement through virtual solutions and face to face team activity.
- Have great interpersonal skills and as operational leader, you will understand the opportunities and challenges of leading service delivery, monitoring data and trends and ensuring quality standards are realised.
- Have experience of managing contract and delivering on key performance indicators.
- Experience of working in a dementia related role is not essential, however an understanding of the health and care sector, either through work or personal lived experience is beneficial.
- Experience of delivering services, coaching and developing others, and the right attributes are key.
- Commitment to building inclusive services, ensuring equity and valuing diversity.
You have a fabulous team of dementia experts, your role is to manage, support and inspire them to deliver to their best and thrive as a team.
Closing date: 28th May 2024
Interview date: 3rd and 4th June 2024
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Join Midlands Air Ambulance Charity as our Community Fundraising Manager!
Are you passionate about making a difference in your community? Do you thrive on building relationships and driving income growth? If so, we want to hear from you.
Key Highlights:
- Salary: £35,000-40,000
- Location: Field-based across Gloucestershire, Herefordshire, Shropshire, Staffordshire, the West Midlands, and Worcestershire
- Working Pattern: Flexibility with hybrid and remote options available
Why Join Us?
- Make an Impact: Your efforts directly contribute to saving lives and supporting communities.
- Career Development: We invest in your growth, providing training and progression opportunities.
- Unique Team Culture: Join a dedicated team passionate about our mission.
Your Role:
As our Community Fundraising Manager, you'll be at the forefront of driving income growth and fostering community relationships. Here's what you'll be doing:
- Lead and inspire our community fundraising team to achieve targets and objectives.
- Develop detailed plans to maximise income from various community streams.
- Champion relationship fundraising, empowering communities to support our cause.
- Identify new fundraising opportunities and partnerships, diversifying our supporter base.
- Collaborate with other teams to maximise fundraising efforts and deliver impactful campaigns.
- Ensure excellent donor care and stewardship, enhancing supporter journeys.
Why Midlands Air Ambulance Charity?
At Midlands Air Ambulance Charity, we're more than just a team; we're a family united by a shared mission. Join us in delivering life-saving services and making a real difference in communities across the Midlands.
Your Story Starts Here:
Ready to take the next step in your fundraising career? Apply now and be part of something extraordinary.
Be the Change. Join Us Today.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job Title: Customer Experience Manager
Salary £36,000
Hours: 35 hours per week
Location: Fully remote – home based
Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
About the role
We are thrilled to announce the opening for a commercial thinking and innovative Customer Experience Manager at NCT. If you thrive in a fast-paced environment and have a knack for turning ideas into action, this role is made for you.
The Customer Experience Manager holds a pivotal position at NCT, managing the complaints, compliments and comments processes and procedures for the organisation, as well the post-booking journey and the team that supports parents once they have booked their course with NCT. This role, alongside the Bookings Journey Manager and Head of Operations, is responsible for the management of bookings, complaints and quality of service to more than 150,000 parents each year.
You will support the delivery of our courses to new and expectant parents with trust and excellence, whilst providing essential input into maintaining and growing course income so that our charity can thrive and achieve more impact for our parents into the future.
At the heart of our mission is the 'More Parents, More Impact' pillar of our 'For Every Parent' strategy. As the Customer Experience Manager, you'll play a pivotal role in achieving this vision by driving efficiency, effectiveness, and productivity across the team. You will set and monitor clear, achievable KPIs, ensuring our team remains focused on delivering exceptional results.
We are looking for….
- A strategic thinker with a commercial mindset who has overseen bookings or sales teams.
- A leader who is forward thinking and inclusive.
- A strong leader in handling complaints, particularly focusing on high-risk and EDI (Equality, Diversity, and Inclusion) complaints.
- A process driven, bold individual who is not afraid to challenge the status quo.
If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you. Join us in our mission to empower parents and create a positive future for families everywhere.
The successful candidate can be based anywhere within the UK with this remote opportunity.
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 10am on Friday 24th May 2024
Interview dates: Wednesday 29th and Thursday 30th May 2024
Interview format: Virtual – Teams link will be sent with invite to interview.
The client requests no contact from agencies or media sales.
Would you like to lead on contract management activity for a leading UK charity? If so, we would love to hear from you!
We are looking for a Contracts and Commissioning Manager to join our busy Finance and Commercial team to maintain oversight, monitoring and review of our care services contracts.
Reporting into our Head of Care Homes Finance, this role will see you lead on negotiations and contract management activity across bed-based, day care and Admiral Nurse Services for services purchased by statutory commissioners on behalf of RBLs beneficiaries.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
RBL have six care homes across the country for the Armed Forces community and their families. Our homes, including five with specialist dementia care, are designed to be a home from home for our residents and visitors. You will have the opportunity to make a real difference to the lives of our residents and their families by ensuring that we make the best possible use of our resources to provide outstanding care in our award-winning Care Homes.
Key responsibilities will include:
· Ensure beneficiary contracts are regularly reviewed and updated to align with current legislation and good practice
· Lead on negotiations with the health and social care commissioners by developing a negotiation strategy and providing scrutiny to the contract requirements
· Develop strong working relationships with the contract managers at each of our host local authorities
· Proactively manage the contractual and funding arrangements for new state-funded residents
· Develop appropriate processes and measures for evidencing contract performance
· Support the Head of Care Homes Finance to identify, manage, and mitigate contractual risks
· Develop appropriate contract management registers, plans, and reports
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Sunday 2nd June 2024
Interview Date(s): Virtual interviews to be held week commencing 10th June 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.