Community manager jobs in crouch end, greater london
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Job title: Internally this role is known as Partnership Development Lead (New Business)
Location: Based in London, E1. This is a hybrid role with homeworking available in line with Crisis’ Hybrid Working Policy. There is an expectation to be in the office one day a week. There will need to be flexibility to travel to meet with key prospects.
Contract: 12-month fixed term contract, parental leave cover
About the role:
At Crisis, we’re on a mission to end homelessness. We want to work with more businesses who can help make this happen. This is an important leadership role within Corporate Partnerships. We’re looking for someone to lead our new partnerships team to identify, cultivate and secure new high-value corporate partnerships, achieving income targets in-year and into the future. We’ve got big ambitions for income growth; we’re looking for someone to join us on this exciting journey to end homelessness.
You’ll be responsible for collaborating across Crisis to help build and convert our high-value pipeline. We’ve got big, bold ambitions for income growth in corporate partnerships. We’re looking for someone who is a self-starter, who isn’t afraid to try new things, take risks and be entrepreneurial, as well as having a proven track record of winning big. Being equitable is important to us; this role will be essential in helping to win new corporate partnerships that help us advocate for others and challenge injustice.
About you:
- You know how to win big, bold high six-seven figure commercial, brand and strategic partnerships that deliver income and awareness, and you can lead others to do the same.
- You’ve developed winning sector and team strategies, as well as a high-value pipeline of diverse corporate opportunities.
- You’ve got experience of developing compelling propositions for a wide range of corporate prospects, working with others across the organisation to build these.
- You know what a fantastic opportunity looks like across a range of types of corporate partnership; you can accurately value these and know what to prioritise.
- You’re a brilliant leader. You can build strong relationships with people inside and outside of your organisation, and you can inspire and motivate your team to achieve success.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Thursday 29 May 2025 23:55
Interview date and location:
- First interviews will be held online via MS Teams on Tuesday 10 and Wednesday 11 June.
- Second interviews will be Tuesday 17 June, ideally in person.
Interview process: The first interview will include a range of competency-based questions. There will be a presentation task in the second interview, which will be in person.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Summary
The Vision and Strategy Team at the National Church Institutions are looking to hire a Monitoring and Evaluation Lead to join their fast growing team. The purpose of this role is to oversee the monitoring and evaluation (M&E) of the SMMI grant-making programme to support the delivery of the Church of England's Vision and Strategy. Working with dioceses, external partner organisations and colleagues across the Vision and Strategy team, the postholder will build capacity around implementing M&E good practice for funded programmes and beyond, to ensure effective programme design, monitoring of performance, gathering of information and supporting the release of lessons learned to catalyse wider change within the Church.
The postholder will set M&E policies and direction working closely with their line manager (Head of Grants). They will manage one line report (Monitoring and Evaluation Operations Manager) that will be responsible for ensuring evaluations are effectively undertaken by external evaluators and delivering a limited set of evaluations and mid-term reviews.
The role is critical in providing trustees full confidence in the use of funding and its impact through monitoring and evaluation. This is a strategically important role, as it directly consolidates emerging learning to further support the Church's Vision and Strategy.
About the Department/Role
The Vision and Strategy Team has been established to support the whole Church in its embrace of and engagement with the national Vision and Strategy for the Church for the 2020s, and to support the implementation of the Emerging Church programme. The Vision and Strategy has three strategic priorities: to be a church of missionary disciples, to be younger and more diverse, and to develop a mixed ecology - doing church in varied forms and settings.
The Vision and Strategy team consults on and the Funding and Learning sub-team manages one of the largest grant-making programmes in the country, with £100m + of Strategic Mission and Ministry Investment (SMMI) disbursed annually to support the Church's mission and ministry across England, prioritising investment in the most deprived communities. The SMMI funding includes the Diocesan Investment Programme (DIP) which provides funding for dioceses to enable the bold outcomes and strategic priorities of the Vision & Strategy to become a reality in parishes and communities through programme funding, and smaller Capacity grants. The SMMI funding also includes the People and Partnerships Funding, awarded to partners and networks to help overcome national challenges, by scaling up successful work or innovating, to better support the local church in delivering the Vision & Strategy bold outcomes, and the Lowest Income Communities Funding to sustain and strengthen the Church's mission with low income and deprived communities.
What you'll be doing
- Responsible for the overall approach to M&E to both support the impact and assessment of SMMI funded projects and programmes.
- Develop the pool of evaluators used for baselining and evaluations, owning relationships and ensuring new contractors have synergy and sympathy with the Church of England's ways of working.
- Forward plan overall M&E work and oversee reviews of specific streams of funding and ensure the effective gathering of independent feedback from grantees.
- Work closely with the Head of Grants to make sense of the evaluations emerging in terms of overall Monitoring, Evaluation and Learning strategy and cost-effective use of budget
Your job description is intended to reflect your main tasks and areas of work but is not exhaustive. Changes may occur over time, and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Please refer to the Job Description for more information about the role and person specification.
Please note: Closing date is Sunday 8th June 2025, and interviews will be held on Thursday 19th June, 2025
What we offer
Your Salary
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
The Youth Endowment Fund
Change Lead for Policing
Reports to: Assistant Director of Change for Policing and Youth Justice
Salary: £55,000 per annum
Location: Central London or Hybrid*(see below)
Contract: 2-year fixed term (potential to extend) or secondment opportunity
Closing date for applications: 9:00am Friday 23rd May 2025
Interview dates: week commencing 2nd June 2025
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of policing. We need to inspire and connect with police forces across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
Key Responsibilities Include:
We are making good progress building the evidence of what works within and around policing to reduce violence, with new Practice Guidance and implementation resources on diversion and focused deterrence. But the big risk is that we publish guidance and nothing changes. That’s where you come in. Your role is to work out the best way to make this change happen by getting more senior leaders within policing to use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. This will involve:
- Developing great relationships with senior leaders and frontline police officers, generating a strong understanding of key policing issues, needs and behaviours, and building credibility and trust with the sector.
- Developing, managing and tracking the change plan to get more senior leaders to be aware of and use our Guidance, tools and resources, continuously looking for data-driven improvements.
- Creating practical tools and resources that help leaders put evidence into action.
- Supporting police forces, violence reduction units, and police and crime commissioners to develop or strengthen evidence-based practices, including focused deterrence, hotspots policing, and problem-orientated policing.
- Overseeing our partnership with the Society for Evidence Based Policing, helping us to collectively achieve our shared aims to promote evidence-base practice across the sector.
- Working out other effective ways to connect people with the evidence, then making those things happen, from putting on a brilliant conference to regular virtual learning events and presentations.
As a senior member of staff in the organisation you also:
- Build a culture where it is natural to perform well and support colleagues brilliantly.
- Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.
About You
You must have this sort of experience:
- You’ve changed frontline practice and/or systems: You have significant experience in leading behaviour, practice or policy changes within a police setting. You can show how these have been effective in delivering tangible change.
- You’ve working in or around policing, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.
You might have this sort of experience:
- Crafting and delivering a strategy to get a new piece of evidence or guidance adopted within a police setting.
- Behaviour change research experience.
You are this sort of person:
- You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
- You understand the policing sector. You really understand how police forces’ work, from Chief Constables to frontline officers. You have experience working in/with police, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a police force to reflect on and adopt evidence-based practice, such as focused deterrence, hotspot policing and problem-orientated policing.
- You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.
- You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard.
- You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
- You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically but you are also creative. You have ideas but are happy rejecting a lot of them. You like seeing things from different points of view.
- You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
- You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
- You understand young people. You understand what the lives of vulnerable young people can be like and you understand some of the organisations that work with them, ideally through first-hand experience.
- You are committed to equality, diversity and inclusion.
While it is not a criteria, we are especially interested to hear from applicants who have lived experience of violence.
It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Secondments
We are open to candidates that would prefer to join us on a 12-month secondment. Secondment candidates should ensure that their current organisation is in support of this in principle, all candidates will go through the full interview process. Candidates should state clearly in their covering letter if they would like to join us as secondee.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To Apply
Please click on the "Apply for this” button and submit your CV, cover letter and complete the monitoring form 9:00am Friday 23rd May 2025.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interview Process
Interviews will take place the week commencing 2nd June.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Benefits Include
· £1,000 professional development budget annually
· 28 days holiday plus Bank Holidays
· Four half days for volunteering activities
· Employee Assistance Programme – 24hr phone line for free confidential support
· Volunteering days - 4 half days per year
· Death in service - 4 times annual salary
· Flexible hours. Core office hours 10am – 4pm
· Financial support including travel and hardship loans
· Employer contributed pension of 5%
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
Are you a passionate and creative communications expert with experience in the charity sector, excellent relationship-building abilities and a crafter of persuasive and powerful story telling that resonates with a variety of audiences? Can you deliver compelling communications and campaigns to help increase our income generation and raise our profile with potential supporters and champions? Do you want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!
We are going through an exciting growth phase at the Choir with No Name with new choirs launching and an ambitious strategy to increase our choirs across the UK from six to thirty by 2033. We are investing in our fundraising and comms function to grow our income in line with our bold strategy and delivery plans.
About us
The Choir with No Name (CWNN) has been building supportive choir communities involving people impacted by homelessness and marginalisation since 2008. We were founded on the premise that singing makes you feel good; it is a welcome respite from the challenges life throws at you, and helps build confidence, skills and genuine, long-lasting friendships.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
Your role
You will be responsible for the management, development and delivery of marketing and communications to support CWNN’s fundraising strategy. You’ll work alongside our Development Manager to create compelling fundraising campaigns, content and communications, growing engagement from individuals, companies, community fundraisers and potential funders while simultaneously raising our profile among stakeholders through strategic communications and marketing plans. This work includes:
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Support our Development Manager to create and deliver impactful and innovative fundraising strategies including our public appeals, challenge events and local fundraising campaigns.
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Developing and implementing communications strategies to promote CWNN’s work, managing our social media platforms and external comms to ensure they reflect our strategic goals and values.
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Producing our e-newsletter, with support from the Development team, to ensure CWNN’s key work, impact, news and campaigns are effectively promoted to our supporter base.
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Create engaging digital content for our website and social media including written copy, video and graphics.
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Analysing campaign engagement KPIs to inform future strategies and approaches to best engage existing and new audiences.
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Create marketing materials for external use, eg. corporate pitch documents, fundraising packs, gig programmes, flyers and posters using Canva.
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Co-creating case studies, supporting members to share their stories, their way, amplifying their voices and demonstrating the impact of our choirs to stakeholders.
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Co-lead our co-produced ‘Digital Storytellers’ programme with our Community Participation Manager, supporting members to manage their own local social media accounts, sharing their stories and raising awareness of their choirs to new audiences.
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Maintain, organise and populate CWNN’s media library and YouTube channel.
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Write and distribute press releases to both regional and national press and media, fielding media enquiries and building our media contacts.
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Co-ordinate our internal communications programme, working with senior leadership team.
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Carry out any other tasks that arise that are within the scope and purpose of the post as requested by your line manager.
About you
Essential:
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You’ll have a proven track record in delivering successful, innovative and impactful charity communications content and strategies.
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You’ll have a good understanding of how fundraising and engagement campaigns can convert individuals into donors and advocates.
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You’ll have a creative eye and strong writing skills, with experience of bringing compelling stories to life across various platforms and media, to connect with a diverse range of supporters, funders and stakeholders.
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You’ll be able to multitask effectively, be highly organised with strong attention to detail.
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You’ll be proactive, self-motivated and can identify and act on opportunities as they arise.
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You’ll be reliable with an ability to work independently and have fantastic planning skills.
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You’ll have a deep understanding of how successful social media content and campaigns work, and always have an eye emerging digital trends and tech.
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You’ll be experienced in using design and web platforms (we use Canva, Squarespace, ClipChamp, Later) to create and deliver professional and impactful digital multi-media content.
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You’ll be committed to Choir with No Name’s values of integrity, fun, family and inclusion.
Desirable:
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You’ll have a passion for, or experience of, working with people impacted by homelessness and marginalisation, and an understanding of the power of the arts to change people’s lives.
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A love for singing is optional!
We are an equal opportunity employer and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.
For full job description and details on how to apply, click on 'redirect to recruiter' at the top of the page.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Roles
- To provide advice and casework at OISC/ IAA Level 2 on immigration, nationality and asylum law.
- To provide supervision to Immigration Volunteers
Specific Duties
- Manage a complex caseload across the field of immigration, nationality and asylum law.
- Adhere to casework procedures as outlined in LRMN’s policies, the IAA standards and the Advice Quality Standards (AQS).
- Interview and advise clients regarding immigration and asylum law procedure, and practice in a sensitive and professional manner.
- Maintain Continuing Professional Development (CPD) in line with IAA registration or similar professional body, e.g SRA.
- Keep up to date at all times with changes in the law by reading and attending training events relating to asylum and immigration.
- To maintain accurate and detailed case records of clients for the purpose of continuity of casework, information retrieval and statistical monitoring, using Advice Pro as appropriate and as required by management.
- Advocate on behalf of clients by telephone, letter and email with appropriate agencies.
- Produce reports to meet funder’s and LRMN requirements.
- Work closely with the Immigration Manager and/or external evaluator in gathering data and information to produce accurate monitoring and evaluation reports.
- To assist the LRMN in liaising with its partners, funders and to provide statistical information and updates as required.
- Work closely with the Immigration Manager in reviewing files and ensure that corrective actions are undertaken.
- Provide regular supervision to Immigration volunteers.
- Allocate immigration tasks appropriate volunteers’ knowledge and skills.
- Keep records of supervision meetings with immigration volunteers.
Other Duties
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- To develop partnerships and attend external meetings relevant to the work of information and advice in general and immigration in particular.
- To attend supervision and appraisal meetings and other relevant activities.
- To be administratively self-servicing.
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- Work flexibly as agreed to meet the demands of the service – this may involve weekend and outreach work.
- Maintain confidentiality in all matters relating to the work of the organisation.
- Comply with LRMN’s policies and procedures.
- Positively promote LRMN and its work
- Undertake any other work as may be reasonably requested.
The client requests no contact from agencies or media sales.
As Fundraising Grants Officer, you’ll play a vital role in securing funding from a variety of sources. Sitting within the Philanthropy team, you will contribute directly to our ambitious income targets by identifying and applying for grants and funding opportunities.
You’ll have excellent writing skills with an innate understanding of how effective verbal communication and writing skills can influence people’s decisions. This role offers the unique chance to gain hands-on experience in writing compelling grant applications, while also developing broader fundraising skills across trusts and foundations, major gifts, and corporate partnerships. It’s a fantastic opportunity for someone looking to grow in a dynamic and supportive team.
Drawing on your experience in fundraising, grant applications, grant-giving, or grant management you’ll play a key role in supporting our mission. This is an opportunity to grow professionally while making a meaningful contribution to our goal of advancing human health through medical research.
We would like to hear from you if you can demonstrate:
- Experience of undertaking research to identify and assess potential funding opportunities.
- Effective written communications with a persuasive writing style.
- Experience of successfully making or reviewing fundraising or grant applications in a charity. grant-giving organisation, research funding organisation or scientific setting.
- Strong research and analytical skills with excellent attention to detail.
- Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.
- IT literacy and experience in effectively using a CRM system for fundraising.
- Developing and managing effective working relationships with colleagues and external stakeholders.
We will offer a salary of between £29,000 and £34,000 depending on experience for a 36-hour week. Ideally you will be a full-time employee but we are happy to consider a part-time contract (min 0.8 FTE). This post will be offered as a permanent contract.
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.
We especially welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.
The client requests no contact from agencies or media sales.
Sound Minds is a charity, led by mental health service users, channelling the power of creativity and peer support to improve the lives of people living with long term mental ill health. Canerows offers peer support to those who are in hospital and those living in the community.
Main purposes of the job:
Sound Minds and Canerows are delivering an exciting project which is about offering peer support across Wandsworth to people who are experiencing mental health difficulties and living in the community. We are working in an alliance with Mushkil Aasaan and Wandsworth Carers Centre.
Mental Health Peer Support gives emotional support and promotes access to information and practical advice to people experiencing mental health difficulties. A key component is that these staff use their own direct lived experience of mental health difficulties to support other people. They work collaboratively with people within their service, focusing on the person’s strengths and personal resources to offer educational, emotional and practical support towards goals that are defined by the person.
The Peer Support Worker will be supported through peer support training and regular supervision.
Salary: £25,875 per annum FTE & 3% contribution to pension
Hours: 17.5 hours per week
This fixed term contract ends on 31/3/26 and is likely to be renewed depending on funding
Personal lived experience of mental ill health is essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.
The full job description and application pack are available from Sound Minds.
CLOSING DATE: 6pm Wednesday 28th May 2025
INTERVIEWS: 11th June 2025
The client requests no contact from agencies or media sales.
The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post-holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.
You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.
Main Responsibilities
• Undertake assessments of people entering the service through various referral sources.
• Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
• Provide a holistic package of care to people which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
• Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
• Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
• Manage a caseload of individuals with a wide spectrum of needs.
• Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
• Provide psychoeducation to raise awareness and understanding of substances and their effects.
• Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.
Client Management
•Coordinate and carry out assessments of new residents and the referral and acceptance process, ensuring that each client has a programme appropriate to their needs.
• Conduct joint 3 and 6-monthly reviews with Supported Housing team colleagues.
•Provide group and individual counselling as required by the service.
•Support residents from admission until completion of treatment.
Operational Support
•Comply with all monitoring and evaluation requirements.
General Responsibilities
•Engage with and inspire people in recovery.
•Ensure a safe and secure environment for residents, free from alcohol and drugs, and free from abusive behaviour and exploitation.
•Ensure that all SCT activities are carried out with due regard to Health and Safety legislation, SCT policies and procedures, as well as good practice.
•Work within the policies and procedures of SCT.
•Implement SCT’s Equal Opportunities Policy, understanding its implication in the development of services to clients.
•Attend regular supervision sessions, both internal and external.
•Attend meetings within and on behalf of SCT as appropriate.
•Undertake other tasks consistent with the post or as delegated by your line manager.
Strategic Excellence
•Be an effective role model, with the ability to inspire and motivate others.
•Work collaboratively with the Recovery Hub team.
•Ensure you are kept up to date with developments within the sector, thus enhancing your knowledge and practice
•Capture the outcomes of the therapeutic programme with all monitoring and evaluation methods that are required by your line manager, to capture the impact of SCT work, whilst ensuring the voice of SCT clients are heard.
Qualifications and Experience
ESSENTIAL
• Educated to degree level or Diploma Level 4 in Counselling.
•Two years’ experience of therapeutic work with: people in recovery, people experiencing homelessness or people with significant trauma histories / adverse childhood experiences.
• One year’s experience of one-to-one counselling.
•A solid working understanding of CBT, MI, Relapse Prevention techniques and/or other interventions applicable to working with people in recovery.
•Experience in delivering therapeutic group work.
•Experience in encouraging individuals to reflect on their behaviour (consequences and risks), recognise the benefits and potential for change and provide support and encouragement to help residents achieve change positively within an abstinent community.
•Using effective support systems and networks to develop own knowledge and practice.
•Adhere to the principles of confidentiality of information.
•The ability to understand and work with others’ points of view, values and beliefs.
•The ability to change working techniques based on new information or evidence.
•Able to encourage others to express their views, feelings and wishes.
•Contributes positively to debate within the staff team.
•Promotes SCT by their own standards of conduct.
•Encourages, values and respects contributions from other team members.
•Possesses good written and oral communication and IT skills.
DESIRABLE
•Knowledge of local services and geography.
•Knowledge of the addiction, homelessness sector, social housing and the benefits system
•Experience of working with people with complex needs.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
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Location: Birmingham or London
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Permanent contract
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Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)
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£22,916 - £26,583 paid over 12 months (+£1,833 London Weighting) depending on experience
This is equivalent to £25,000-£27,000 per annum full-time.
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Start Date: 1st September
A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.
Key Responsibilities:
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Programme delivery and facilitating work with young people
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Programme management and logistics
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Stakeholder management
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Impact management
Essential Experience, Knowledge and Competencies:
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Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
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Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
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Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
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Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
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Experience of data handling – collecting and recording data in a timely manner using an online CRM system
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Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight 8th June
Please note:
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
Partnerships Executive (Interim)
The Partnerships Executive plays a key role in developing CST’s commercial relationships. Their primary responsibility is to secure conference exhibition sales to meet budget targets and manage all aspects of the exhibitor experience from prospecting to on-the-day support, to post-event communications. They also manage listings in the Directory of Services and work closely with the Partnerships Manager to support the prospecting process.
Reporting to: Partnerships Manager
Key responsibilities
1. Ensure that exhibition sales targets are met for each CST conference.
2. Maintain the CRM for commercial organisations, including creating and managing prospect groups and executing effective exhibition sales campaigns.
3. Create and maintain relevant webforms.
4. Provide excellent end-to-end support for exhibitors, including in person at larger conferences to ensure that all exhibitors’ needs are met on the day.
5. Gather feedback from exhibitors on the quality of their experience and report on what worked well and areas for improvement following each event.
6. Maintain and update marketing collateral to support CST’s commercial activities such as brochures, floorplans, briefings and manuals.
7. Cross-promote the Directory of Services to exhibitors along with other opportunities to work with CST where relevant.
8. Manage the sales and onboarding process for the Directory of Services, including overseeing the references, undertaken by a third party, sending out agreements and liaising with the marketing team on the promotion of new suppliers.
9. Support the Partnerships Manager in the development of the commercial pipeline for CST partnerships by holding initial meetings with new prospects and identifying opportunities for engagement.
Skills and Qualities of Applicant
- Excellent customer facing skills
- Good communication
- Strong organisation skills and good attention to detail
- Independent worker
- Proactive and takes initiative
- Creative and solutions oriented
- Approachable and friendly
- A helpful team player
- Background and Experience
- Sales experience appreciated •
- Target oriented
- Events/service industry experience beneficial
Closing date: Midday Friday 16th May 2025.
Shortlisted candidates will be interviewed via Microsoft Teams on Tuesday 20th May 2025
Contract start Date: Early June 2025.
We reserve the right to close the advert early dependant on candidate responses volume.
The client requests no contact from agencies or media sales.
Job Title
Head of Operations
Department
Operations & Programmes
Reporting to
Director of Operations & Programmes
Managing
Partnerships Project Manager, Partnerships Delivery Officer, Behavioural Change Programme Expert
Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.
Travel Requirements
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Main relationships
Director of Operations & Programmes, Senior Leadership Team, Senior Management Team, Partnerships Team
Benefits
· Salary £61,000
· 30 days leave (plus Bank Holidays)
· Bupa Health Cover
· Matched company pension scheme
· Life assurance cover offering 4x death in service benefit.
· Company sick pay
· Training and development opportunities
· Learning and Wellbeing Grant
· Employee assistance programme
· Season Ticket Loan
· Perks and discount platform
About us
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
Our Vision: Working together to reduce alcohol harm across the UK.
Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
· Public-facing campaigns and digital services, information and guidance
· Evidence-led advice to governments and industry
· Independent research, consumer insight and evaluation
Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Purpose of the role
We have a brilliant new opportunity for an exceptional leader to join our team, to help shape the provision of our advice, information and guidance programmes and ensuring the successful delivery of a range of priority partnerships.
Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all programmes align with Drinkaware’s strategic goals and priorities. You will be a natural collaborator, building and maintaining effective relationships with key internal and external stakeholders, to ensure that the public can access high quality impactful support.
As an experienced leader, you will use your experience and skill to drive improvements by partnering with teams across Drinkaware. You will do this by balancing engagement with progress, while ensuring that our work is informed by lived experience and the latest evidence.
You must have demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.
Main Duties and Responsibilities
· Be collectively accountable as part of the Senior Management Team for leading and managing Drinkaware ensuring high performance in the delivery of plans and targets and maximum cross-organisational collaboration, deputising for the Director of Operations & Programmes
· Be responsible for the day-to-day leadership of operations & programmes, overseeing and directing interconnected projects ensuring consistency in programme and project work.
· For 2025/26 this will focus on the roll out of our Information, Advice & Guidance programmes and extended brief intervention programmes to the public via digital tools to a mass audience and to underserved groups.
· The post holder will be required to manage a small dedicated team ensuring that robust project plans, clear goals, timelines and resources are established and managed as well dependencies within and between projects.
· Act as a Safeguarding Officer ensuring safeguarding is embedded within all programme delivery.
· Proactively address challenges and seeks solutions while maintaining high standards of quality and integrity. Holding themselves and their team accountable for delivering results aligned with the organisation's objectives.
· The post holder will work closely with the Head of Impact ensuring partnership projects deliver impact, clear metrics and reports which demonstrate the project(s) value proposition to our funder base, stakeholders in government and the public.
· Work closely with the Marketing and Comms team to ensure highly effective marketing and communications strategies are progressed for individual projects and the wider programme of activity, and that brand and reputational risk is minimised.
· Work closely with the Digital Team to ensure full visibility and informed prioritisation of digital projects and interdependencies.
· Work closely with the Partnerships Team to ensure successful delivery of all agreed activity and KPI’s for partnerships
· Work closely with the Research, Strategy and Impact team, ensuring all programme development is evidence based
Additional Responsibilities
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Accountable for:
Overseeing budgets and plans.
Delivery of partnership projects & programmes
Safeguarding
PERSON SPECIFICATION
Qualifications and/or experience
Proven leadership experience in programme/project management, with a background in the health sector. A degree in a related field is beneficial but not essential.
Experience of managing a team in a hybrid work environment (desirable).
Prince2/Scrum Master/Agile (desirable).
Essential Criteria / Key Skills
1. A proven track record with innovative proposal design and programme delivery ensuring programme quality.
2. Strategic thinking and problem-solving abilities, with a keen eye for detail and a results-oriented mindset.
3. Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.
4. Exceptional project management skills, including the ability to lead cross-functional teams, develop and control deadlines, budgets and activities.
5. Exceptional ability to facilitate high project-based team performance, inspire and motivate staff, and develop team skills and capabilities.
6. Strong operational management and delivery skills.
7. Able to work in close collaboration with internal and external stakeholders.
8. Possesses excellent senior networking, influencing, relationship building and communication skills.
9. Strong financial management skills including budget setting, reforecasting, financial reporting.
10. Understanding of safeguarding legislation and practical application in delivery of programmes
11. Emotionally intelligent and resilient when under pressure.
12. An energetic and committed ambassador for Drinkaware, our mission and values
How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Recovery Worker will be an integral part of the 121 floating support service which is an integrated, coordinated and holistic service aiming to support individuals with mental health needs within the community.
You will have a case load of clients to manage their health and wellbeing, maintain independence and identify strengths, goals and aspirations.
Your focus will be reducing social isolation and building social networks of support and signposting clients to local community resources. You will help the team in promoting an environment where service users are experts by their experience.
The client requests no contact from agencies or media sales.
Department: Fundraising
Job Type: Full time
Contract Type: Permanent
Re-engage has just launched a new five-year strategy which will have growth at its heart. We’re looking for an exceptional person to join our team as Supporter Care Officer and be a vital part of this exciting phase of our development.
This is a new role within a growing fundraising team which is aiming to significantly grow income to achieve our growth strategy. Reporting to the Individual Giving Manager, your main responsibility will be to develop relationships with individual and community donors, and legacy pledgers. Your personalised approach and friendly manner will help them feel valued, understand the life changing difference they make and deepen their connection to our work reducing loneliness in later life. As part of your role, you will also have opportunity to support the Individual Giving Manager with fundraising activities.
Key responsibilities
- Be the first point of contact for supporters and build good relationships with them - respond to queries, take donations, and support them in their fundraising.
- Develop a programme to regularly thank donors for their support and find out more about them, including a schedule of supporter phone calls and sending a donor survey.
- Make sure all individual, community and legacy gifts are recorded correctly on our CRM and thanked within a timely manner. Look for new ways to thank donors in a way that surprises and delights.
- Develop and implement personalised stewardship plans for donors and legacy pledgers to provide regular updates that demonstrate their impact or help to build engagement ahead of a fundraising appeal.
- Work with the Individual Giving Manager to communicate with one-off donors about how they can set up a regular gift, and to regular givers about how they can increase their gift.
- Provide support on the production of fundraising appeals, identifying potential stories to use, writing briefs and liaising with suppliers, producing mailing lists and analysing results.
- Work with the Individual Giving Manager to develop and implement marketing plans for challenge events, community, in memory and legacy fundraising, planning regular content throughout the year and identifying key times to promote specific activity.
- Look for opportunities to incorporate legacy messaging into other communications with donors, volunteers and older people.
- Support on the development of new KPI and reporting frameworks, and help to update results for post-campaign and ad-hoc data analysis projects.
- Keep up to date with developments in direct marketing and fundraising practise. Comply with the Fundraising Regulator Code of Fundraising Practice and charity/fundraising law at all times.
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out of hours work required.
Benefits
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
About you
Essential
- Interest / experience in providing a great experience for donors or customers.
- Excellent interpersonal and communication skills, both verbal and written.
- The ability to convey our key messages succinctly and effectively, taking an emotive storytelling approach to demonstrate the impact and outcomes of our work, and ensuring all materials follow Re-engage’s brand guidelines.
- The ability to work on own initiative, be disciplined, enabling the prioritisation of work, particularly under pressure, in order to meet deadlines.
- Computer literate with word processing skills and familiarity with the use of databases and spreadsheets – word, excel and internet.
- Strong analytical skills, meticulous attention to detail and a methodical approach to work.
- Ability to work effectively and efficiently within a team context, supporting colleagues and working independently when necessary.
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- A commitment to embracing the values of Re-engage, and to our motivation to harness technology.
Desirable
- Experience of using a CRM based on the Microsoft Dynamics platform.
- Experience of using Microsoft PowerBI.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with supporters, volunteers and older people.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
The closing date is midnight on 18 May 2025 and interviews will be held on Tuesday 27 and Wednesday 28 May 2025.
REF-221402
Position: Head of Data and Business Intelligence
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Head of Data and Business Intelligence is a cross-organisational leadership role responsible for improving our use of data and insight. This role involves overseeing impact measurement, data governance, and the effective use of BI tools to support evidence-based decision-making. By driving data maturity and fostering a culture of data and insight driven decision-making, this role will help ensure that the MS Society maximises organisational impact and operational effectiveness through robust data management and analysis.
Our Head of Data and Business Intelligence is responsible for:
- Provide strategic leadership and implement initiatives to improve data maturity and the overall data and insights culture across the organisation
- Develop and implement a comprehensive and organisational-wide data management and BI framework(s) aligned with the MS Society’s mission and organisational strategy
- Act as MS Society’s Data Protection Officer, overseeing compliance with data protection laws and regulations, and acting as the key point of contact for regulatory bodies and data subjects
- Drive adoption and effective use of data management and BI reporting and analysis tools across the organisation
- Collaborate with senior leadership to identify key data, insights, and reporting needs
- Improve and implement an organisational-wide logical data model and taxonomy
- Develop and manage a high-performance data and BI function and ensure practices continuously improves
- Chair a cross-organisational Data and Information Management Group
For this role we’re looking for:
- Experience in a senior data management and BI role, driving up data maturity across an organisation with a variety of disciplines, teams and processes
- Expert knowledge of business intelligence concepts, data visualisation and analytic methods
- Detailed working knowledge of one or more intelligence platforms e.g. PowerBI, and proficiency in SQL
- Experience of developing and managing a technical team, which provides advice and data related services across an organisation
- Experience in training and mentoring staff in the use of data
- Broad knowledge of information and data architecture
- Experience of managing external stakeholders and 3rd party suppliers
Closing date for applications: 9:00am on Thursday 15 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Job Title: Head of Operations
Location: Head Office Camden and different project locations - London
Salary: £48,847 - £55,165
Hours: 37.5 per week (Participation in on call rota - currently once every 7 weeks)
Contract: Permanent
Closing Date: 23 May 2025
Interview Dates: 3 June 2025 (online) and 2nd round 10th June (at the Head Office)
(Please note successful candidates are usually appointed at bottom of relevant band)
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Head of Operations at Solace.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Role
This role is part of the operational senior leadership team. You will lead on a portfolio of services, providing effective leadership and support to service managers who report into you. You will have a key role in ensuring quality of service, contractual and financial compliance. As well as operational leadership you will have input into organisation wide strategic planning, service development and decision making.
About You
We are looking for an experienced leader with an excellent track record of quality service provision. You will have an in depth understanding of the impact and causes of different forms of Violence Against Women and Girls (VAWG). Our ideal candidate will be someone who can effectively hold and manage complex issues, is comfortable with assessment and management of risk. You will be an adaptable and effective team player who is able to switch tasks and lead on areas of work they may not always have prior experience of. Key to Solace’s success are being able to build effective relationships with others including those who fund and commission our work and partners whom we work with to deliver high quality services.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. .
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
· Flexible working
· Focus on learning and development (internal career progression and training)
· Generous holiday entitlement
· Employer pension contribution
· Family-friendly leave and enhanced maternity pay
· Access to Inclusion Networks
· Daily clinical debriefing
· Employee Assistance Programme providing free 24/7 support and advice
· Employee Benefits Platform offering staff discounts, benefits and savings
· Flow & Restore yoga classes
· Meditation sessions
· Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
· Values, Behaviours & Competencies
· Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.