Community mental health worker jobs

Do you have a passion for supporting people to rebuild their lives?

About the role

We are looking Recovery Support Workers to join our excellent team in Hounslow. As the successful candidate you will have a passion for supporting some of the most vulnerable individuals in the borough, supporting residents around their strengths and aspirations.

The Hounslow LIFE service is a large multi-site service supporting clients, covering specialisms such as Homelessness, Substance Use and Mental Health.

In the role of Recovery Support Worker, you will be working with our clients on their road to recovery, aiding clients to gain the necessary skills to move on from our services and into suitable accommodation.  You will assist a caseload of clients, supporting them to maintain independence in the community, build on their skills for employment, manage their own health needs, and look towards a brighter future. You will also have some housing management responsibilities as part of ensuring we deliver safe, high quality services. 

Please note, due to the needs of all our services, there is a requirement to work a mixed-shift rolling rota, so flexibility is required. This will include some evenings, weekends and bank holidays.

About you

To succeed in this highly rewarding role you would benefit if you:

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
• Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
• Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues.
• Be committed to our Recovery Ethos.

However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 5 January 2026

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

This is a leadership role within User Voice’s London team, managing two of our new flagship programmes focused on mentoring, volunteering, and community engagement for people with convictions. The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.

This role is ideal for someone with lived experience of the criminal justice system who is ready to take the next step in their career or is already leading complex projects and managing teams and partnerships.

Key Responsibilities

• Lead the delivery of two new flagship programmes, ensuring high-quality outcomes and alignment with User Voice’s mission.
• Build and maintain relationships with prisons, probation services, community organizations, and research partners.
• Lead on the recruitment, training, and supervision of volunteers, ensuring their meaningful involvement in project delivery.
• Lead on data collection, analysis, and reporting to demonstrate impact and inform continuous improvement.
• Manage project budgets and resources effectively.
• Contribute to organizational learning and development, identifying opportunities for innovation and growth.
• Collaborate with other teams and contribute to wider User Voice initiatives as needed.

Person Specification

Essential:

• · Personal lived experience of the criminal justice system.
• · Proven experience in project management
• · Experience using project management tools and software
• · Strong communication and relationship-building skills.
• · Experience of supporting and coordinating groups of volunteers.
• · Experience of supporting and managing staff.
• · Ability to manage competing priorities and meet deadlines.
• · Commitment to equity, diversity, and inclusion.
• · A proactive, solutions-focused approach.

Desirable:

• · Experience of working with children, young adults or families affected by the justice system.
• · Knowledge of social research methods and data analysis.
• · Familiarity with the charity sector and/or criminal justice system.

We are looking to recruit HOPELINE247 Advisers to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.

What you will do:

• Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.
• Work on a 7-day shift system including evening and weekends
• Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding. 
• Maintain accurate records and input data monitoring into the data base system.
• Participate in clinical supervision and reflective practise. 
• Provide training, mentoring and coaching to new recruits.

To be successful in this role you will have:

• a degree or professional qualification in Health or Social Care, Community Work or a related discipline
• previous experience of working in an advisory capacity in suicide prevention or mental health
• a proven record of working directly with vulnerable young people
• experience of providing advice and guidance via multiple communication channels
• the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service

Salary: NALC Scale SCP 24-28 (Starting salary of £29,510 per annum based on working 30 hours per week progressing incrementally to £32,626 per annum)

Hours:  30 hours per week over 4 days as part of a team that work 8.5 hour shifts between 07:30am and 22:30.

Location: Warrington

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight – 25th January 2026

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

At The Connection Community, just off Trafalgar Square, we provide a safe and welcoming space where people can find respite from street homelessness, build social connections, and access vital support. Our multi-disciplinary team is dedicated to reducing the harms associated with rough sleeping, fostering inclusion, and empowering individuals to move towards stability and independent living.

As part of our creative and committed team, you’ll play a key role in:

• Building trusting relationships with people facing multiple exclusion.

• Understanding peoples’ needs and providing harm minimisation support.

• Helping individuals take steps towards securing a place to call home.

• Contributing to a pioneering new approach to homelessness support in Westminster.

We see relationships as the key tool for change. As a Community Practitioner you will build relationships of trust and solidarity that will help people to access our comprehensive professional support network, including NHS health services, DWP benefits advisors, migration specialists, and drug and alcohol support teams – all offering their services inside the Community.

Together we are piloting a psychologically-informed, trauma-responsive model with an embedded specialist NHS psychology team. This means you’ll receive high-quality training, 1:1 consultations, and reflective practice to enhance your skills, and to support you and your team to pioneer best practice in homelessness services.

Salary: £36,380
Closing Date: 18th January 2026
Interview Date: 26th January 2026

This is a fixed term contract until 31/12/2026.

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We believe that everyone deserves to be supported in their mental health needs and we have a part to play in that. Our work is guided by our values of:

Openness  |  Belonging  |  Strength  |  Collaboration

Our purpose is to create space where mental health comes first. We do this through working in partnership with other agencies and providing services in a trauma-informed way. This role will work collaboratively within Manchester City Council’s multi-disciplinary Thriving Families Team alongside domestic abuse, substance misuse and family help workers to support families where children are open to Child Protection or Child In Need Plans. The aim is to ensure that children, young people and their families are better able to access appropriate support services leading to improved understanding and management of their mental health.

We believe in the power of listening and being heard. The Mental Health Practitioner will build collaborative and kind relationships where people feel heard and understood, enabling people to access services and navigate routes to support. The role is based within the Council’s Thriving Families team and referrals are received directly from Social Workers. You will offer a range of tailored support to adults and children in the family including delivering 1:1 psycho-social support interventions around anxiety, grief and trauma, community advocacy, making referrals, communicating with health/social care and assisting in addressing practical needs.

Salary: £32,271

Contract: Initially for 12 months (extension possible dependent upon funding)

Hours:  35 hours per week

Base: Manchester City Council Offices – Etrop Court, Wythenshawe

The type of skills and knowledge that are important to us are:

· Experience of working in a psycho-social way with the whole family delivering interventions for people experiencing mental health problems.

· Ability to work in a strengths-based, open and positive way that builds kind relationships and is receptive to and appreciative of the skills and talents of everyone.

· Knowledge or experience of the issues that people with lived experience of poor mental health face and the impact this has on their lives.

Application documents can be downloaded from our website.

The closing date is 10am on Monday 19th January with interviews planned face-to-face in Wythenshawe on Tuesday 27th January.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Triage and Assessment Worker to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Triage and Assessment Worker

Location: Reading with hybrid working arrangements.

Contract: Permanent full time – 37 hours per week, weekdays.

Salary range: £25,735 - £31,453 per annum

About the role:

As Triage and Assessment Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· being the first point of contact for families referred to our service

· conducting structured assessments to understand needs

· providing skilled practical help and advice to enable families to reach an informed decision

· presenting cases at internal triage meetings, providing clear recommendations for support pathways.

About you:

As a successful Triage and Assessment Worker, you will have experience of working directly with vulnerable families, ideally within a domestic abuse, safeguarding, or trauma-informed context. You will also have experience of case management and case presentation. With excellent interpersonal skills, you'll actively listen, build trust quickly, and communicate effectively while providing a telephone-based service.

If this sounds like you please visit our website for more information, contact details and to apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: 9am, Fri 30 January 2026    

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Triage Worker, Family Triage Support, Domestic Abuse Triage Worker, Domestic Abuse Triage Support Worker, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

We’re looking for a PWP or Low Intensity Psychological Worker who will support survivors and their loved ones with evidence-based low intensity interventions.

You’ll play a key role in supporting clients, managing communications, and assisting with volunteers. You will work closely with our Community Development and Criminal Justice Services Practitioners to ensure survivors have access to proper support. All staff have a Thematic Leadership area to expand the organisation’s knowledge in areas impacting male survivors and their loved ones.

You’ll be a qualified and experienced practitioner working with trauma with a background of mental health and engagement. We’re especially keen to hear from people with experience in working with men, sexual harms and their loved ones, but we value transferable skills too. If you’re passionate about creating a society where no male survivor is left behind, this could be the role for you.

Why Join Us?

• A competitive salary.
• Annual leave package with incremental rises plus bank holidays.
• Company sick pay.
• Birthday annual leave.
• Monthly clinical supervision.
• Pension contribution.
• A range of discount and benefit programmes.

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Complex Need Recovery Worker

Location: Based on site in Balham. Please note that this service has step free access.

Salary: £27,000

Shift Pattern: 37.5 hours a week over a rolling rota which includes 7.5 - 12 hour day and night shifts, Monday to Sunday working between 08:00 -21:30. You may also be required to work flexibly around these hours as per resident and service requirements, including weekends and bank holidays.

About the Role

We are seeking a dedicated, patient, and compassionate Recovery Worker, with a specialism in complex needs to join our team, which supports residents who have a current or history of complex and mental health needs. In this role, you will deliver flexible, tailored, person centred support to residents to improve their quality of life and achieve their personal goals. You will utilise your communication skills to build trusting, professional rapport with our residents to help them overcome personal challenges. Our residents may have multiple and complex needs which includes with their mental health, substance use, and physical health. The service supports them to move onto lower supported or independent housing, and you will be at the forefront in their journey.

Some Key Responsibilities Include:

• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Ensure the safety and wellbeing of residents at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
• Supporting residents with taking their correct medication
• Keeping support plans up to date using our online portal

About You

We're looking for someone who has a genuine passion for supporting people who may have complex needs which includes mental health challenges and substance dependency. You will be able to build professional and trusting rapport with others, and work towards achieving positive outcomes, using a flexible and adaptable approach that recognises each individual’s unique and varied support needs. You will be motivated to help people overcome personal barriers and make a real difference to their lives, finding fulfilment in a role driven by a genuine commitment to supporting others. You will be able to remain calm, flexible, and positive when responding to challenging situations, and be motivated to support people to build resilience and independence. Experience in mental health or support work is desirable but not essential, as full training will be provided.

• Experience working within a residential setting
• Experience working with people with multiple and complex needs, ideally in mental health
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to motivate, and empower others to achieve their personal goals and overcome barriers
• Previous experience in creating co-produced support plans, key working, and care plans
• Understanding of the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Mental Health Advice Worker – Mind in Brighton and Hove

Contract: Fixed term until 31st March 2027 (with possible extension).

Hours available: 21 hours per week (3 days).

Salary: FTE £26,861 per annum | Actual salary £16,116 per annum.

Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and West Sussex. We are a Local Mind Affiliated to National Mind.

We are seeking to appoint a Mental Health Advice Worker for our busy and established service in Brighton and Hove. The role plays an essential part in our response to those people contacting us with their mental health enquiries and concerns.

You will be responsible for offering a range of face-to-face and telephone mental health advice and information to people living in the city, including carers and family members who have contacted us with a mental health concern. The service also delivers awareness-raising wellbeing workshops and community outreach as part of its delivery.

The role involves supporting people to identify strategies for looking after their own mental health and wellbeing, along with providing self-help information and resources.

You will require excellent communication skills, a track record of undertaking advice work and experience of successfully engaging and working with people with lived mental health experience. A commitment to and understanding of the recovery model is essential.

In return, we offer a range of benefits including full induction, training and 29 days’ leave (pro rata) per year excluding bank holidays, 3% pension contribution and access to a 24-hour Employee Assistance Programme.

All successful applicants are subject to Disclosure and Barring Service (DBS) clearance.

Closing date: Wednesday, 7th January 2026.

Successful candidates will be notified of interview details by 5 pm on 9th January 2026.

Interviews will be held on Wednesday, 14th January 2026, at 51 New England St, Brighton BN1 4GQ.

For full job details and the application pack, click the Apply button.

We are committed to equal opportunities, and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities, neurodiversity and/or complex issues through training and employment. 

We are recruiting for Peer Support Worker in Kingston upon Thames.

We are looking for an enthusiastic, flexible person with lived experience of autism who is committed to supporting autistic people to work towards their individual goals. Lived experience refers to the first-hand involvement or direct experiences and choices of a given person, and the knowledge that they gain from it, as opposed to the knowledge a given person gains from second-hand source. 

Goals you may support clients to work on include: 

· Taking more control of their lives through gaining a greater understanding of their own wellbeing 

· Reducing feelings of isolation through building connections in the local community 

· Gaining confidence and an improved sense of wellbeing

You will use your own direct lived experience of autism, to work together with people to identify their wellbeing goals and find the right resources and support for their needs. You will have excellent interpersonal skills and be committed to using a strength based and client led approach. 

Experience of peer support is not essential; it is more important that you share our commitment to supporting people to achieve their personal and wellbeing goals. Peer support training will be provided. 

This is a hybrid role involving both working from home and working in the community.

Please click apply to send your CV and a cover letter. Please add a cover letter to the end of your CV when uploading. Applications without a cover form will not be considered. 

Candidates need to clearly outline how they meet the person specification points in their personal statement. 

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 25 days annual leave per annum pro rata plus statutory holiday. 

Working Well Trust is an equal opportunities and confident about disabilities employer (two ticks). We welcome applicants of all backgrounds, cultures, genders, ethnicities, disability statuses and sexual orientations. We are happy to discuss any workplace adjustments individuals may require in the recruitment process, on commencement, or once in post. Special requirements for the interview process can be submitted in the cover form. 

Closing date: Friday 9th January (9am). Please note, Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.

About the role:

Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker across our accommodation services in Islington and Waltham Forest, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.

In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.

At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Please note we will be reviewing applications as they are received and progressing those suitable to interview at our Head Office in Kings Cross on an adhoc basis. Therefore please submit your application as soon as possible as we reserve the right to close the advert once suitable candidates are identified. 

Please note there will be a second round of interviews in service for progressed candidates.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

We're looking for two kind, compassionate and resilient Support Workers to join our Mental Health Social Care Service in Southwark. No personal care or experience is required, just the right values.

£28,808.00 per annum, working 40 hours per week.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Gateway Mental Health is a 24 hour male only high and medium support accommodation service. Gateway is home for 28 customers from Lambeth and Southwark.

Support workers are vital members of the team as they provide support to customers helping them to develop the life-skills they require to move on to less supported accommodations or even independent living.
Support workers will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices, and achieve their goals
Support Workers will have a caseload of customers, for which they are responsible, and are expected to support all customers while on shift, with any immediate support needs and appointments.
Shifts are - 8-4pm 2pm-10pm Monday to Friday and double or 8am-3pm/3pm-10pm Saturday and Sunday. This includes bank holidays

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'.
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making;
* Undertake support work in partnership with external stakeholders to compliment their interventions;
* Developing productive relationships with partner organisations to improve service outcomes.
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers;
* Involving customers in the design, development and delivery of the service.
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
* Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
* Being responsible for the handover of key information between shifts.
* Adhering to all other Look Ahead's policies and procedures.
* Engaging in learning and development activity to increase knowledge and skills.
* Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description.

The Community Support Worker will contribute to the delivery of our LGBTQ+ youth provision supporting young people aged 13+ (and some pre-teens):

Specific Duties and responsibilities

• Work with an intensive caseload of approximately 12 young people maintaining regular contact, through arranged appointments, offering information, advice and guidance, practical support and encouragement.
• Maintain accurate and up to date written client database records and complete all admin tasks within required timeframes.
• Support clients to identify their strengths, interests, areas they would like to improve and barriers to progression, in order to develop their personalised action plan.
• Support clients to increase their self-esteem, become more resilient and improve their aspirations.
• Utilise the Warwick-Edinburgh Mental Well-being Tool and Free2B tools, to monitor progression.
• Develop and deliver ‘safe space’ forums in schools, providing suitable group work activities (this may be alongside school staff or leading on your own).
• Working with the team to both lead and support our youth group provisions on a rota’d basis (both in person and online).
• Maintain relationships to work across multiple community and school settings, collaborating effectively with organisations to ensure positive service delivery.

General Duties

• Attend regular case supervision and team meetings and events as appropriate.
• Adhere to Free2B’s Equality and Diversity policies with respect to staff and service users.
• Comply with Health and Safety legislation and Free2B policies, to ensure safe working practices.
• Undertake any other appropriate tasks, as agreed. 

Person Specification

Essential  / Desirable

1. Experience of providing 1:1 targeted support to a caseload of young people, including undertaking assessments, planning, target setting and review (preferably in education settings). E
2. Knowledge & experience of the key issues impacting on LGBTQ+ young people (including trans and non-binary young people). E
3. Ability to set and work within clear and appropriate professional boundaries including challenging negative behaviours. E
4. Experience of responding appropriately to child protection and vulnerable adult safeguarding issues, following policies and procedures. E
5. Ability to manage client appointments and administrative tasks effectively to complete all elements of the role within the required timeframes. E
6. IT skills and experience of using applications including: Word, Outlook email, client databases and online platforms: Teams, Zoom and WhatsApp for internal communications.  E
7. Experience of remaining flexible and adapting your ways of working in order to meet client and service needs. E
8. One of our four core values is Listening, reflecting our commitment to being client-led.What do you believe is important in delivering truly client-led support? E
9. Experience of working independently across multiple settings (preferably including within secondary schools). D
10. Qualification in a relevant area such as social work, community work, gender studies or teaching, psychology etc D

ID: 1653 Job Title: Recovery Worker Young Adults Lead

Service:                    BAND – Living Well

Salary: £25,221 - £27,780 FTE per annum

Location: Bolton BL4 (Based within NHS Living Well Team)

Hours: Full-time (37 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract type:  Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Living Well is a transformative programme to deliver real change and improvement to mental health services for individuals in Bolton.  Its aim is to design a service that sits around individuals to support their health and wellbeing rather than expecting people to fit into our services. The role of Recovery Worker young adults lead will be hosted by Family Action and will be part of the Living Well Team in Bolton.

We are looking for someone with knowledge and understanding of Mental Health conditions and their impact on daily living and a strong track-record of working with individuals and their families to deliver positive outcomes.  You will work within the team to prototype new ways of supporting individuals, and contribute to the ongoing development of the team by sharing learning and by listening and responding to feedback from people who use the service

Main Responsibilities:

· You will carry a caseload of clients, working with individuals and their families to plan, support and achieve goals and outcomes that are important to them.

· To Develop trusting working relationships and provide practical and emotional support to individuals accessing the Living Well service.

· To develop and maintain positive professional working relationships and referral pathways to local statutory and community-based services which support adults

Main Requirements (for details check the job description and person specification):

· Strong interpersonal, consultation and holistic assessment skills.

· An interest in working with people to make sustainable positive changes.

· An effective communicator, who works in a person-centred way.

· Knowledge of Mental Health conditions and strategies to improve health and wellbeing

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced Adult workforce.  

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Tuesday 6th January 2026

· To learn more about Family Action: Careers

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

Interviews are scheduled to take place in Mid-January 2025 in person in Bolton, with slots throughout the working day.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Dan Harrison, full email located on the advert document 

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.