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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forensic Mental Health Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Forensic Mental Health Recovery Worker
Location: Lewisham. This service does not have step free access
Salary: £27,000
Shift Pattern: 37.5 hours per week on a rota basis Monday to Sunday working including bank holidays and alternative weekends. Shifts can vary between 08:00 - 16:00 and 13:30 - 21:30. You may be required to work outside these hours as per service and resident requirements.
About the Role
We're hiring a Forensic Mental Health Recovery Worker to join our team based in Lewisham. New Hope is a 24 hour supported accommodation service for adult males with diagnosis of mental health and convictions. As a Forensic Mental Health Recovery Worker you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. We support our residents in developing coping strategies and building supportive relationships, with a commitment to professionalism, teamwork, and customer service.
You will support with tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Build and maintain positive therapeutic relationships with residents, offering both practical assistance and emotional support.
- Equip residents with the necessary skills, experiences, networks, and training to help them transition into semi‑independent or independent living.
- Provide support with personal needs as required by residents.
- Take part in, and encourage residents to engage in, the delivery and development of projects, initiatives, training opportunities, and volunteering activities.
- Manage a caseload of residents, contributing to the creation and review of support plans, risk assessments, and progress reviews.
- Identify residents’ interests, needs, and preferred activities through assessments, observations, and conversations.
- Recognise early indicators of declining mental health and implement suitable interventions to prevent crisis situations.
- Promote financial and economic wellbeing while supporting residents in reintegrating into the community.
- Complete safeguarding referrals and other relevant referrals when required.
- Additional duties may include, but are not limited to: keeping environments clean and organised, disposing of waste, reporting maintenance issues, ordering supplies, and undertaking other general tasks as needed.
About You
This role is ideal for someone who enjoys building effective relationships, and approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives and a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
What are looking for:
- Experience of working with people of complex backgrounds, particularly within mental health
- Knowledge of risk management and risk assessment
- Knowledge of license conditions and public protection
- Knowledge of tenancy management, able to share knowledge with others in the team and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forensic Mental Health Recovery Worker (Nights)
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Forensic Mental Health Recovery Worker (Nights)
Location: Lewisham. This service does not have step free access
Salary: £15,000
Shift Pattern: Part time role covering gaps within the rota which may mean one week working 10.5 hours, and the following week working 21 hours. Shifts will vary Monday to Sunday and will be pre-arranged on a monthly rota. You may be required to work outside these hours as per resident and service requirements.
About the Role
We're hiring a Forensic Mental Health Recovery Worker to join our team based in Lewisham. New Hope is a 24 hour supported accommodation service for adult males with diagnosis of mental health and convictions. As a Forensic Mental Health Recovery Worker you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. We support our residents in developing coping strategies and building supportive relationships, with a commitment to professionalism, teamwork, and customer service.
You will support with tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Build and maintain positive therapeutic relationships with residents, offering both practical assistance and emotional support.
- Equip residents with the necessary skills, experiences, networks, and training to help them transition into semi‑independent or independent living.
- Provide support with personal needs as required by residents.
- Take part in, and encourage residents to engage in, the delivery and development of projects, initiatives, training opportunities, and volunteering activities.
- Manage a caseload of residents, contributing to the creation and review of support plans, risk assessments, and progress reviews.
- Recognise early indicators of declining mental health and implement suitable interventions to prevent crisis situations.
- Promote financial and economic wellbeing while supporting residents in reintegrating into the community.
- Complete safeguarding referrals and other relevant referrals when required.
About You
This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives and a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
What are looking for:
- Experience of working with people of complex backgrounds, ideally within mental health
- Knowledge of risk management and risk assessment
- Knowledge of license conditions and public protection
- Knowledge of tenancy management, able to share knowledge with others in the team and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.
You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.
You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.
You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.
This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.
As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.
Key responsibilities include:
- Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
- Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
- Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
- Research individual cases and identify possible courses of action.
- Address all safeguarding concerns in line with policy.
- Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
- Adapt communication style to respond appropriately to differing needs.
- Provide advice in a format that is manageable and understandable for the individual kinship carer.
- Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
- Provide specialist advice and casework on SEND-related issues. This may involve:
- providing additional advice or support to enable a client to take action
- undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
- taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers
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Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.
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Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.
Essential requirements include:
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Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.
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Experience of giving both telephone and written advice.
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Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.
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A demonstrable knowledge of relevant sources of advice and information.
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Knowledge and evidence of good understanding of safeguarding issues and good practice.
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Proven understanding of the importance of confidentiality and a non-judgmental approach.
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Experience and confidence in development of resources
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Experience of effective management and supervision of staff, projects and/or services.
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Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Key dates:
- Application deadline: Monday 20 April 2026, 12pm
- First interview: w/c 4 May 2026 (online)
- Second interview: w/c 11 May 2026 (if required)
How to apply:
Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
Please provide a cover letter answering the following 4 questions (up to 250 words per answer):
- Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
- Explain why you want to work for Kinship.
- What are the key skills and personal attributes that you would bring to the role?
- What do you see as the most significant advice issues confronting kinship families navigating the SEND system?
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter and ensure you answer all the questions
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.
ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.
Key Responsibilities
- Coordinate referrals, assessments, and service allocation
- Organise groups, drop-ins, and community activities
- Support delivery of counselling and advocacy services
- Manage schedules, bookings, venues, and online sessions
- Handle enquiries, inboxes, and appointment coordination
- Maintain accurate records and support reporting (GDPR compliant)
- Support service users with access, adjustments, and signposting
- Liaise with staff, volunteers, and external partners
- Monitor capacity and escalate risks or issues
About You
Essential
- Experience in administration, coordination, or similar role
- Experience in community, voluntary, health, or social care settings
- Understanding of autistic/neurodivergent needs
- Strong organisation and communication skills
- Confident IT skills (databases, email, online platforms)
- Commitment to inclusive, person-centred practice
Desirable
- Lived experience of autism
- Experience coordinating groups or supporting volunteers
- Knowledge of local services
Additional Information
- Community-based role with some evening/weekend work (with notice)
- Training and development provided
Please submit a CV and cover letter.
As Community Connector you will play a vital role in fostering meaningful relationships between Raw Material and its diverse local communities, and stakeholders across the education, arts, youth work, community, and social and healthcare sectors.
Working as part of the Programmes Team (and closely with other Raw Material staff) you will develop, coordinate and participate in the delivery of Raw Material’s CEP, building awareness of the charity’s creative and wellbeing programmes, facilities and broader services (e.g. workspaces).
You will develop creative ideas, partnership opportunities and produce and organise activities, events and initiatives that amplify Raw Material’s mission, and boost our reach, increase participation and engagement in our services, and enhance the accessibility, relevance and impact of our work, particularly amongst marginalised communities.
You will champion the use of music and creativity as tools to support wellbeing, personal development and social inclusion; communicate the benefits and value of Raw Material’s programmes and services; and create inclusive pathways for underrepresented and marginalised communities with lived experience to access Raw Material opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Job
Hammersmith and Fulham, Ealing and Hounslow (HFEH) Mind have an exciting opportunity to be part of our long-standing MHST. As one of a few Third Sector providers of MHSTs, we are looking for someone who is adaptable, compassionate and dedicated, especially in supporting children and young people who face inequity.
To be eligible for this role, you must have a registered core profession in a relevant field (e.g. Psychology, Mental Health Nursing, Social worker, Therapist and must be registered with UK relevant professional body). You will have successfully completed the PG Certificate in Supervision for Children and Young People’s Mental Health or must be willing to complete this course as part of your employment with us, should the opportunity arise (with our support).
Working closely with schools in the borough of Hammersmith and Fulham, you will supervise and support a diverse staff team to deliver a large NHS contract. Your role will be to provide supervision and line management to staff, as well as delivering CBT based group and 1:1 interventions in schools.
Key Responsibilities
Supervisory, clinical and line management
· Supervise and line manage a team of mental health professionals and/or trainees based in schools.
· Work closely with the MHST Service Manager and Clinical Lead to ensure that the provision is high quality, clinically safe and reflects best practice.
· Ensure that the KPIs and objectives of the MHST, and individual objectives, are met by you and your team.
· Provide high-quality case-management support to your team
· Audit cases for quality and safeguarding purposes.
· Be the Duty Manager on a shared rota basis (up to 2 days per week).
· Assess and monitor risk and draw up appropriate risk management plans. Develop your team to understand and manage appropriate levels of risk.
· Participate and deliver group clinical supervision and reflective practice sessions and provide training to the team.
· Supporting building on the existing programme and expanding the service into new schools using learning so far.
· Provide support for SMHPs and others in using CYP-MH compliant routine outcome measures.
· Use IAPTUS and HR based databases for effective case recording and management recording (e.g. 1:1s, probation reviews, annual appraisals).
· Understand and advise on safeguarding/clinical risk issues that may arise, following both organisational and school policies and procedures.
· Support staff to deliver tailored, appropriate services to a diverse range of children and families.
· Oversee the development of new resources (e.g.) to support young people who have disengaged from school or have additional needs.
· Participate in your own clinical supervision and line management, keep up to date with relevant policies and procedures and attend relevant training and CPD opportunities.
· Meet the requirements of your own professional body.
Delivery to School-aged Children and Young People and families
· Develop and deliver high quality interventions with children and young people that reflect the population of Hammersmith and Fulham, and adapt to meet individual needs.
· Support children and young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties.
· Work in partnership with families to provide culturally appropriate psychological interventions.
· Hold a caseload, including more complex cases. Make referrals to appropriate agencies (e.g. CAMHS).
· Develop and help deliver workshops, groups and individual interventions for children and young people in schools, utilising CBT principles.
· Work with the Whole School Approach Lead and Clinical Lead to identify training and support needs for school staff and/or parents.
Person specification
Qualifications (Essential)
· Appropriately qualified and registered professional e.g. EMHP, clinical or educational psychologist, systemic family therapist, psychotherapist, CBT therapist, Mental Health Nurse or social worker with CYP MH experience.
· Evidence of continuing professional development as required by the BABCP/HCPC/UKCP/NMC/BACP/BPS/Social Work England.
· Registration with BPS or BABCP or equivalent.
Qualifications (desired)
· PG Certificate in Supervision for Children and Young People’s Services or willingness to work towards it if a suitable training opportunity arises.
· CBT/CYP IAPT qualification or similar
Experience
· A minimum of three years’ experience as a Child and Young Person’s Mental Health professional
· At least one year’s experience of supervising and case-managing practitioners
· Some line management experience
· Experience of delivering evidenced-based 1:1 and group CBT interventions for mild to moderate mental health issues (e.g. low mood and anxiety) to children
· A range of therapeutic skills and experience
· Experience of providing specialist assessments and evidence-based interventions with individuals and groups presenting with a range of needs.
Knowledge/Skills
· Knowledge and understanding of the theory and practice of specialised therapies for children and young people, and ability to apply this within a school setting
· Ability to line manage and supervise staff delivering mental health support within schools
· Advanced theoretical knowledge of psychosocial theories of mental health and the evidence base for delivery.
· An understanding of the complex factors that influence work at all levels within an education setting or relevant wider systems
· Advanced knowledge of mental health assessments and ability to apply them meeting the needs of a diverse population.
· Knowledge of legislation in relation to the client group, of child and adult safeguarding, and equalities/diversity and inclusion.
· An ability to deliver culturally appropriate psychological interventions, and an ability to adapt delivery to meet the needs of the school communities we work in.
· Ability to select and administer a broad range of assessment tools, resources and frameworks to deliver high quality interventions and evaluate outcomes and progress of children and families.
· Excellent communication skills which enable you to be an effective supervisor and line manager, as well as supporting children, school staff and families.
· Well-developed IT skills and experience working with clinical databases such as IAPTUS.
· Ability to work effectively within a multi-disciplinary team, balancing the needs of the schools and HFEH Mind.
· Ability to manage emotionally stressful situations and clinical risk, support staff in this, and to respond to the requirements of being duty manager.
Skills, Attributes & Qualities
· A passion for supervising, supporting and developing staff.
· A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.
· Skilled in working closely with colleagues (e.g. Service Manager; Clinical Lead) and clearly sharing roles and responsibilities.
· Ability to form and maintain relationships (e.g. with schools, commissioners), and communicate effectively with all stakeholders and young people.
· Ability to manage own workload, work to deadlines and prioritise effectively, and bring out these qualities in your team.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check
To apply please submit your CV and a Personal Statement demonstrating how you meet the person specification.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mental Health Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Mental Health Recovery Worker
Location: Enfield. Unfortunately there is no step free access at this service.
Salary: £27,000
Shift Pattern: 37.5 per week Monday to Sunday on a rolling rota between 07:30 - 21:00, including evenings and bank holidays. You may be required to work outside these hours depending on resident and service needs.
About the Role
We're hiring a Mental Health Recovery Worker to join our team based in Enfield. In this role, you will support residents with complex mental health needs. Offering 21 beds in a 24 hour supported accommodation to adults with complex mental health needs. We are here to promote independence and give our residents the tools needed to fulfil their lives in the community independently.
As a Mental Health Recovery Worker, you will play a key role in supporting individuals on their journey to recovery, reablement, and rehabilitation, providing person centred and trauma informed support in a psychologically informed environment (PIE), to empower residents to achieve their goals and improve their well-being. Here, you’ll support individuals transitioning from complex care or acute mental health services to a structured rehabilitation setting. Working closely with the mental health trust community rehabilitation team, you’ll help residents overcome challenging behaviour's and support medication compliance, making a real difference every day. Join us to be a part of a team that’s dedicated to empowering and transforming lives!
Key Responsibilities Include:
- Provide tailored support to residents to help them achieve their personal goals and outcomes. This may involve contributing to and developing support plans, conducting risk assessments, participating in reviews, and attending case meetings.
- Deliver all required aspects of the service efficiently and consistently. This includes welfare checks, support sessions, safeguarding monitoring, risk assessments, and involvement in training and development.
- Ensure residents fully understand their rights and responsibilities, and have access to appropriate tools, resources, and support networks to achieve their goals.
- Help design, lead, and encourage participation in a range of projects, group sessions, and community-based activities.
- Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
- Provide practical advice, emotional support, and life skills training to promote independence and resilience.
About You
You're someone who is passionate about delivering high-quality, person-centred support that makes a real difference in people's lives. You thrive in a team environment and are an effective communicator, able to build meaningful, long-term relationships with individuals from all walks of life. Equality, diversity, and inclusion aren’t just buzzwords to you, they’re principles you live by.
- Understanding of the needs of those who have various complex needs including mental health
- Understand and experience in supporting low to medium mental health service users
- Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
- Ability and willingness to show flexibility of working patterns, responding to the needs of the communal service and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
£32,461 per annum + excellent benefits
37.5 hours per week, part time and job share will be considered
Closing Date: 13th April 2026
We are looking for an extraordinary person to become the Service Coordinator of the friendly teams in our Mental Health Supported Living services which are located across Bristol and South Gloucestershire.
The successful Service Coordinator(s) will lead the team in enabling individuals with complex mental health needs to create their own developmental programme with the aim of progressing to further independent living. This will include supporting people to develop the strategies that underpin resilience, to learn the responsibilities of citizenship, to acquire practical living skills and establish themselves within the community of their choice.
You will be a creative and inspirational leader with great listening skills who will empower every individual in your team to be their best self at work. You will have an excellent understanding of person-centred approaches and be committed to proactively promoting the psychological and emotional well-being of those you support.
You will work closely with the 2 Service Managers and Service Coordinator who work in the Mental Health Supported Living division to maintain and develop each service as a high-quality provision for the people we are supporting. You will ensure all services remain compliant with the legislation that governs the sector while demonstrating and evidencing that both services provide excellent support for people.
Other responsibilities will include:
- Taking responsibility for the day to day running of the services which will include planning and managing the rota to ensure that people get the support they need when they need it.
- Guiding the team to co- write and review support and risk management plans, ensuring that the people we support are at the centre of the process.
- Supervising staff, providing regular one to supervisions, organising team meetings, identifying and maximizing opportunities to develop the skills of each individual in the team and ensuring that their training is up to date.
- Participating in referrals and assessments for the service.
- Working within a set budget and monitoring expenditure as appropriate.
- Providing “hands-on” and direct support for the people we support
The successful candidate will:
- Have strong leadership skills, ideally with some management experience.
- Be organised and practical, able to manage your time prioritise work in accordance with the imperatives of the service.
- Be competent in using IT applications, such as rota planning systems, or be able to learn these swiftly.
- Have experience of working in mental health, particularly working with people who have complex mental health needs.
- Be confident in responding to people who are experiencing acute mental illness, in dynamic risk management and developing escalation plans to ensure that people receive the support that they need.
- Have knowledge of mental health systems, processes and best practice with experience of working with trauma informed approaches.
- Be able to work across 7 days and be able to work a variety of shift patterns
Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package:
- 34 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new leadership role within User Voice’s London team, responsible for delivering two major programmes at the intersection of Health Justice and forensic mental health services.
The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone with lived experience of the criminal justice system who is already leading complex projects and managing teams and partnerships.
Alongside submitting your CV, please use your cover letter to answer the following questions:
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Your lived experience of the criminal justice system, how it informs your work at all levels & why you want this job.
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Your project management experience (minimum two years).
- Your experience supporting or leading volunteers, peer workers, or lived experience roles.
- Your skills in facilitation, co‑production, engagement, and working with vulnerable groups.
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You experience of working within complex systems such as prisons, NHS services, and/ or forensic mental health.
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Your experience of being a line manager.
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Your safeguarding and risk management experience.
Alongside submitting your CV, please use your cover letter to answer the following questions:
Your lived experience of the criminal justice system, how it informs your work at all levels & why you want this job.
Your project management experience (minimum two years).
Your experience supporting or leading volunteers, peer workers, or lived experience roles.
Your skills in facilitation, co-production, engagement, and working with vulnerable groups.
You experience of working within complex systems such as prisons, NHS services, and/ or forensic mental health.
Your experience of being a line manager.
Your safeguarding and risk management experience.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
Manager, Sexual Health
Birmingham LGBT is an award-winning charity delivering services to the LGBTQ+ community in Birmingham and the West Midlands. We have recently moved into a new purpose-built centre in the Gay Village district. As we move into this new phase of our development, we are recruiting a visionary, strategic leader for our sexual health team, to drive organisational growth, manage day-to-day operations, inspire the team members and ensure the effective implementation of strategic and operational objectives.
Salary: approx. £34,000 per year, plus up to 5% matched pension contributions.
Working hours: 37 hours per week, with some evening and Saturday work.
Annual Leave: 25 days per year plus bank holidays.
We recognise the importance and advantages of diverse workplaces and communities, and we acknowledge under-representation in our workforce of Black, Asian and global majority people, people with a Romany or Irish Traveller background, and people with lived experience of migration. We particularly welcome applicants from those backgrounds, identities and lived experiences.
To apply, please go to our website and download an application pack, then send your completed application form and equal opportunities monitoring form by email to the email address on the application form.
The closing date for applications is Sunday 19 April 2026. Interviews for short-listed candidates will be held shortly after the closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an approachable, friendly, people person who feels at ease engaging with people facing homelessness?
Do you have the confidence to hop on the Justlife minibus and participate in outreach to temporary accommodation across Manchester, going out and meeting people where they are? Are you able to adapt to changing situations, think on your feet and problem solve?
Are you passionate about navigating through various systems to get the best outcomes for people who are homeless and living in temporary accommodation?
Are you open to supporting people using a trauma informed approach and reflecting on your practice with colleagues?
If you do want to work for an innovative, collaborative and solution focused organisation that supports homeless adults living in temporary accommodation then please apply! See below for details.
About Us
Why do we exist?
Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.
How do we operate?
Our values guide our work and are very important to us:
- Collaboration before competition
- People before programmes
- Innovation before institutions
What do we do?
Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.
We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.
Why work for us?
Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Perks of working at Justlife
- Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
- Additional 5 days annual leave purchase scheme through salary sacrifice
- Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
- Cycle to work scheme
- 2 Volunteering days per year
- Access to regular clinical supervision
About the job
About this role:
The role of Specialist Support Worker involves supporting a caseload of clients who are experiencing homelessness and taking part in regular outreach visits to temporary accommodation (TA) across Greater Manchester. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers ensuring that their residents experience of TA is as positive as possible.
This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and substance addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners, including the Probation Service, local council services and other third sector organisations.
The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity.
Making decisions ‘in the moment’ to mitigate risk with clients can place high emotional demands on the job holder. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature, you will experience a range of emotions from joy to grief and as such it requires a high level of resilience and self-awareness to cope with the emotional demands of the role.
The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.
Key terms and conditions
Job Title: Specialist Support Worker
Hours: 31 hours per week
Contract: Permanent
Normal hrs to be worked: Monday/Wednesday 9am-5pm and Tuesday/Thursday 9am-5.30pm
Location: Justlife Centre, Manchester
Salary: £15.33 p/h (£29,894 per annum pro rata)
Application Process
To apply, please upload an up-to-date CV and a covering letter addressing how you meet the person specification. The person specification details key areas of knowledge, experience, skills and personal attributes required for the role. Please describe in this section, using examples from your experience, how you meet the person specification. Short listing will be based upon how well you demonstrate your ability to meet the person specification in your cover letter.
Use of Artificial Intelligence (AI)
We value authentic applications but recognise that Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.
Deadline for applications is midnight 9th April, but we may close this early if enough suitable applicants are identified.
Provisional interview dates will be the week of 20th April.
Role description
Service Delivery:
Using frontline practical and procedural knowledge of working with people with multiple and compound needs to support them to engage with health care, wellbeing services, benefits and housing services during their housing vulnerability.
This could include, but is not limited to:
- Assisting people in addressing housing, financial, health and wellbeing needs through the support pathway.
- Connecting people with appropriate support services such as substance misuse services, GP, mental health services, advocating on behalf of the client and accompanying them to appointments.
- Supporting the delivery of outreach to TA’s across Greater Manchester on the Justlife minibus. This includes engaging with residents, managers and landlords of TA to build effective working relationships and establish support needs.
- Helping to increase the self-confidence of clients to improve their chances of moving on from their housing vulnerability through one to one key work sessions, group activities and outreach.
- Maintaining regular contact, a listening ear and emotional support during times of crisis.
- Liaising with Landlords and property Managers to identify residents who would like support and to help prevent evictions.
- Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
- Use interpersonal and communication skills to provide support to clients and collaborate with others including colleagues, partner agencies, health care professionals and external agencies through joint working.
- Take duty of care seriously by assessing the client’s social and environmental conditions, identifying and passing on information to and from relevant professionals, ensuring client confidentiality is maintained.
- Use of excellent writing skills to prepare and submit referrals and housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of people.
- Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
- Ensure accurate and up to date client data and case notes are recorded within our Inform database within the standards set by the organisation.
- Carry out light physical tasks, such as travelling to visit people on outreach, shopping, organising deliveries or lifting office equipment.
Service Development:
- Collaborate with the entire Specialist Support team to ensure support requirements are in place for all registered clients.
- Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
- Provide data, reports and impact studies when requested.
- To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.
Research:
- Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of clients in design and delivery of the service.
Responsible to: Service Manager
Responsible for: N/A
This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.
Person Specification
Experience:
- Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group).
- Experience of working with drug and alcohol dependent adults and those experiencing poor mental health.
- Experience of working with people in contact with the criminal justice system.
Skills:
- Care, empathy and skilled in dealing with emotionally vulnerable clients.
- Excellent ability to engage with clients in an empowering manner.
- Effective communication; written and oral skills.
- Effective administrative and IT skills.
- Excellent organisational skills.
- Driving licence holder and access to a vehicle (desirable).
Knowledge:
- Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to feel connected and healthier.
- Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse, homelessness and contact with the criminal justice system.
- An understanding of health and safety and safeguarding policies and procedures that aim to keep staff and clients safe.
Personal Attributes:
- Commitment to equal opportunities in our service delivery.
- High level of self-awareness and the ability to maintain personal wellbeing through periods of pressure and stress.
- Ability to be self-motivated and work well in a team and as a lone worker.
Our vision is to make people’s experience of temporary accommodation as short, safe and healthy as possible.



The client requests no contact from agencies or media sales.
Job Title: Duty Worker
Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Fixed Term (until March 2027)
Hours: 37.5 hours per week
We are recruiting for a Duty Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.
The central duty team (3 duty workers) will work closely with Refuge’s 6 floating support workers and floating support manager, and each service in the partnership has dedicated management to provide support and oversight for staff, and lead on safeguarding and project management.
We are looking for somone who has proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. The post-holder will also have excellent casework skills, good written and verbal communication skills, clear professional boundaries, and be a proactive team player.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am on 24 April 2026
Interview Date: 5 May 2026
The client requests no contact from agencies or media sales.
Sydenham Garden is seeking to appoint a Community Engagement and Fundraising Lead for two days per week on a fixed term contract for two years. They will join our team of 14 staff and 70 volunteers supporting people living with mental ill-health and dementia in south-east London.
Positions: Community Engagement and Fundraising Lead
Contract: Fixed term for 1 year,
Hours: 0.4 FTE 15 hours per week
Salary: £38,000 pro rata
Annual leave: 33 days including bank holidays pro rata
Location: Sydenham Garden Resource Centre, SE23 2LW or working from home – minimum 1 day a month in office
Application closing date: 9am Monday 13 April
Interview date: Friday 24 April
Our Organisation
Sydenham Garden, based in Lewisham in South-East London, is a special, unique and beloved wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We were established in 2002 and will celebrate our 25th anniversary in 2027. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give our primary beneficiaries). People are referred to us from community organisations and health professionals and we use an integrative approach where those with different degrees of mental and physical ill health come together with volunteers from the local community to reduce social exclusion and prejudice. Each year we work with on average over 250 co-workers and over 70 volunteers.
About you
You’ll have experience in building relationships with individual donors, increasing income from community sources and engaging and enthusing volunteers and supporters around a cause. You’ll have excellent communication and people skills and feel comfortable both thinking strategically and managing competing priorities day-to-day. Most importantly, you’ll thrive in a small team working to make a big impact for people living with mental ill-health and dementia.
Why you should join us
Sydenham Garden is a small team rooted in our local community, and that community is at the centre of everything we do; from the people we support, to the volunteers and neighbours who get involved in our gardens and our work in all sorts of ways.
We work collaboratively, support each other across different areas of the organisation, and aren't afraid to try new approaches and learn from what doesn't work. We're values-led, we care deeply about our impact, and we hold ourselves accountable to the people and communities we serve.
We're also confident advocates for our work, and comfortable making the case for Sydenham Garden to funders, partners and the wider community.
Equity, Diversity and Inclusion
Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.
The client requests no contact from agencies or media sales.
SALARY & HOURS OF WORK
Full Time - 3 days a week (22.5 hours)
Salary - Gross £27,500 actual salary £16,500 per annum
Term - Permanent
Annual Leave - FTE entitlement is 23 days pro rata plus public and bank holidays
Pension: Workplace pension contributions of 5% per month will be paid by NUM.
About NUMbrella Lane: NUMbrella Lane (NBL) is one of few sex worker-led services in Scotland. It has been operating since 2022 after National Ugly Mugs (NUM) took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressing root causes of interpersonal and intersectional violence.
Role Summary: The main purpose of the Vocational Support Delivery and Development Assistant is to provide trauma-informed, non-judgemental vocational support to sex workers in Scotland. Support members to access tools, resources and pathways to income stability, career development and community-based opportunities.
Key Responsibilities:
- Deliver 1:1 and group-based vocational support (CVs, learning pathways, financial literacy) in person and online
- Facilitate workshops and peer-led sessions
- Run regular in person drop in sessions, responding to community needs
- Connect members with suitable training, employment, or educational opportunities.
- Assist with developing bespoke tools and resources in response to feedback
- Capture member progress via NUM’s evaluation frameworks and build a case study library
- Contribute to cross-team collaboration (casework, mental health, drop-ins) and promote services to members
- Contribute to the day to day running of NUMBrella Lane, which may look different week to week
Base & logistics: Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs, including NUMbrella Lane in Glasgow. Staff work on a hybrid basis, with the balance of home and location based working based on business needs .This role is primarily in person at our Glasgow venue, with occasional travel possible for meetings, events, and outreach. There is some flexibility for working from home on tasks for which a physical presence in the Glasgow base is not required.
Essential Skills and Experience:
- Ability to engage in a confident and empathetic manner with community members facing barriers to accessing mainstream services and employment
- Facilitation of groups in person and online, including speaking, presenting, leading discussions, requesting feedback, distributing digital and physical resources, and upholding a value-led safer space
- Ability to work in a team and collaborate with colleagues on shared projects
- Willingness to switch tasks according to priority, and to undertake a range of logistical, administrative and practical activities to contribute to the day to day running of the services
- An understanding of and alignment with NUM’s core values
- A commitment to learning and personal skill development
- Fluent spoken and written English
- Proficiency in the use of digital platforms such as Zoom, Google Suite, Canva, and Slack
You may have developed these skills through employment, self employment, volunteering, education, or community activism. Not having experience in traditional mainstream employment should not discourage you from applying for this role.
If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team.
Please see the attached Job Description & Person Specification document for full job details.
Applications close on 27th April 2026 at 5pm BST.
You can apply via Charity Jobs or by sending an email to admin[at]nationaluglymugs[dot]org with your name and ‘VSS Assistant’ in the subject line.
Please include a CV (max 3 pages) and a letter (max 2 pages) describing your suitability for the role. The letter should address the points in the ‘Skills and Experience’ section of this posting.
Please also include two references (including your most recent employer or any organisations you currently or have recently volunteered for) and an indication of when they can be contacted. Please note: We will not contact your referees until after an offer is made.
We will let you know by 1st May if you have been selected for an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You:
You are a reliable, compassionate and calm individual who is committed to supporting vulnerable people. You are able to work independently during night shifts while remaining a supportive member of the wider team.
You communicate well, build positive relationships with residents and colleagues, and handle challenging situations in a professional and respectful manner. You are organised, attentive to detail and comfortable completing records, handovers and routine checks.
Most importantly, you are motivated to create a safe, welcoming environment and to support residents in developing confidence and independent living skills.
Main Purpose Of The Job:
This role is responsible for delivering a safe and supportive service to all residents living at O’Hanlon House during the night. The post holder needs to work alongside the day and night teams to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures.
Main Areas Of Responsibility:
- Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
- To be a supportive and effective part of the team working as part of a rota including nights and weekends. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
- Maintain a safe, clean and welcoming environment.
- To support and encourage clients to care for themselves and develop independent living skills.
- To assess and manage risk for individuals and in the service, making use of emergency services as required.
- Report any safeguarding concerns without delay in line with the charity’s policies and procedures.
- Comply with the charity’s health and safety standards.
- Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
- Actively ensure security of the building through regular checks and monitoring of CCTV system.
- To carry out designated cleaning and laundry duties (and any other housekeeping tasks).
- To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.
- Ensure that IT systems are updated as required and concise record keeping is completed promptly.
- Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.
- To participate in the induction of and support new team members.
- To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
- To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this position.
- To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied promoted in carrying out duties of the post.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days.
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
