Community mental health worker jobs

Mental Health Advice Worker – Mind in Brighton and Hove

Contract: Fixed term until 31st March 2027 (with possible extension).

Hours available: 21 hours per week (3 days).

Salary: FTE £26,861 per annum | Actual salary £16,116 per annum.

Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and West Sussex. We are a Local Mind Affiliated to National Mind.

We are seeking to appoint a Mental Health Advice Worker for our busy and established service in Brighton and Hove. The role plays an essential part in our response to those people contacting us with their mental health enquiries and concerns.

You will be responsible for offering a range of face-to-face and telephone mental health advice and information to people living in the city, including carers and family members who have contacted us with a mental health concern. The service also delivers awareness-raising wellbeing workshops and community outreach as part of its delivery.

The role involves supporting people to identify strategies for looking after their own mental health and wellbeing, along with providing self-help information and resources.

You will require excellent communication skills, a track record of undertaking advice work and experience of successfully engaging and working with people with lived mental health experience. A commitment to and understanding of the recovery model is essential.

In return, we offer a range of benefits including full induction, training and 29 days’ leave (pro rata) per year excluding bank holidays, 3% pension contribution and access to a 24-hour Employee Assistance Programme.

All successful applicants are subject to Disclosure and Barring Service (DBS) clearance.

Closing date: Wednesday, 7th January 2026.

Successful candidates will be notified of interview details by 5 pm on 9th January 2026.

Interviews will be held on Wednesday, 14th January 2026, at 51 New England St, Brighton BN1 4GQ.

For full job details and the application pack, click the Apply button.

We are committed to equal opportunities, and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities, neurodiversity and/or complex issues through training and employment. 

We are recruiting for Peer Support Worker in Kingston upon Thames.

We are looking for an enthusiastic, flexible person with lived experience of autism who is committed to supporting autistic people to work towards their individual goals. Lived experience refers to the first-hand involvement or direct experiences and choices of a given person, and the knowledge that they gain from it, as opposed to the knowledge a given person gains from second-hand source. 

Goals you may support clients to work on include: 

· Taking more control of their lives through gaining a greater understanding of their own wellbeing 

· Reducing feelings of isolation through building connections in the local community 

· Gaining confidence and an improved sense of wellbeing

You will use your own direct lived experience of autism, to work together with people to identify their wellbeing goals and find the right resources and support for their needs. You will have excellent interpersonal skills and be committed to using a strength based and client led approach. 

Experience of peer support is not essential; it is more important that you share our commitment to supporting people to achieve their personal and wellbeing goals. Peer support training will be provided. 

This is a hybrid role involving both working from home and working in the community.

Please click apply to send your CV and a cover letter. Please add a cover letter to the end of your CV when uploading. Applications without a cover form will not be considered. 

Candidates need to clearly outline how they meet the person specification points in their personal statement. 

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 25 days annual leave per annum pro rata plus statutory holiday. 

Working Well Trust is an equal opportunities and confident about disabilities employer (two ticks). We welcome applicants of all backgrounds, cultures, genders, ethnicities, disability statuses and sexual orientations. We are happy to discuss any workplace adjustments individuals may require in the recruitment process, on commencement, or once in post. Special requirements for the interview process can be submitted in the cover form. 

Closing date: Friday 9th January (9am). Please note, Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.

The Community Support Worker will contribute to the delivery of our LGBTQ+ youth provision supporting young people aged 13+ (and some pre-teens):

Specific Duties and responsibilities

• Work with an intensive caseload of approximately 12 young people maintaining regular contact, through arranged appointments, offering information, advice and guidance, practical support and encouragement.
• Maintain accurate and up to date written client database records and complete all admin tasks within required timeframes.
• Support clients to identify their strengths, interests, areas they would like to improve and barriers to progression, in order to develop their personalised action plan.
• Support clients to increase their self-esteem, become more resilient and improve their aspirations.
• Utilise the Warwick-Edinburgh Mental Well-being Tool and Free2B tools, to monitor progression.
• Develop and deliver ‘safe space’ forums in schools, providing suitable group work activities (this may be alongside school staff or leading on your own).
• Working with the team to both lead and support our youth group provisions on a rota’d basis (both in person and online).
• Maintain relationships to work across multiple community and school settings, collaborating effectively with organisations to ensure positive service delivery.

General Duties

• Attend regular case supervision and team meetings and events as appropriate.
• Adhere to Free2B’s Equality and Diversity policies with respect to staff and service users.
• Comply with Health and Safety legislation and Free2B policies, to ensure safe working practices.
• Undertake any other appropriate tasks, as agreed. 

Person Specification

Essential  / Desirable

1. Experience of providing 1:1 targeted support to a caseload of young people, including undertaking assessments, planning, target setting and review (preferably in education settings). E
2. Knowledge & experience of the key issues impacting on LGBTQ+ young people (including trans and non-binary young people). E
3. Ability to set and work within clear and appropriate professional boundaries including challenging negative behaviours. E
4. Experience of responding appropriately to child protection and vulnerable adult safeguarding issues, following policies and procedures. E
5. Ability to manage client appointments and administrative tasks effectively to complete all elements of the role within the required timeframes. E
6. IT skills and experience of using applications including: Word, Outlook email, client databases and online platforms: Teams, Zoom and WhatsApp for internal communications.  E
7. Experience of remaining flexible and adapting your ways of working in order to meet client and service needs. E
8. One of our four core values is Listening, reflecting our commitment to being client-led.What do you believe is important in delivering truly client-led support? E
9. Experience of working independently across multiple settings (preferably including within secondary schools). D
10. Qualification in a relevant area such as social work, community work, gender studies or teaching, psychology etc D

ID: 1653 Job Title: Recovery Worker Young Adults Lead

Service:                    BAND – Living Well

Salary: £25,221 - £27,780 FTE per annum

Location: Bolton BL4 (Based within NHS Living Well Team)

Hours: Full-time (37 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract type:  Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Living Well is a transformative programme to deliver real change and improvement to mental health services for individuals in Bolton.  Its aim is to design a service that sits around individuals to support their health and wellbeing rather than expecting people to fit into our services. The role of Recovery Worker young adults lead will be hosted by Family Action and will be part of the Living Well Team in Bolton.

We are looking for someone with knowledge and understanding of Mental Health conditions and their impact on daily living and a strong track-record of working with individuals and their families to deliver positive outcomes.  You will work within the team to prototype new ways of supporting individuals, and contribute to the ongoing development of the team by sharing learning and by listening and responding to feedback from people who use the service

Main Responsibilities:

· You will carry a caseload of clients, working with individuals and their families to plan, support and achieve goals and outcomes that are important to them.

· To Develop trusting working relationships and provide practical and emotional support to individuals accessing the Living Well service.

· To develop and maintain positive professional working relationships and referral pathways to local statutory and community-based services which support adults

Main Requirements (for details check the job description and person specification):

· Strong interpersonal, consultation and holistic assessment skills.

· An interest in working with people to make sustainable positive changes.

· An effective communicator, who works in a person-centred way.

· Knowledge of Mental Health conditions and strategies to improve health and wellbeing

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced Adult workforce.  

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Tuesday 6th January 2026

· To learn more about Family Action: Careers

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

Interviews are scheduled to take place in Mid-January 2025 in person in Bolton, with slots throughout the working day.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Dan Harrison, full email located on the advert document 

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Emmaus Overview

Emmaus is a community that provides accommodation and work for vulnerable people. We are committed to providing support while promoting independence. Staff and volunteers must work closely with Companions while observing appropriate professional boundaries in performing their role. They must also learn and engage with the Emmaus ethos.

The key task for this role is to manage a caseload of up to 16 Companions and to ensure that new companions get the information and support they need to help them settle in quickly and easily to the community and to working in our charity shops, warehouse and delivery / collection service. The support worker role is central to the team and close teamwork is essential.

The support worker will undertake direct support work with companions. Each companion has a personal support and development plan to help them achieve their personal goals and ambitions, in compliance with our Emmaus ethos, strategic aims, organisational objectives, policies and procedures.

Staff are expected to participate in and support solidarity activities undertaken by the Community.  Solidarity within the context of Emmaus is the working with groups and individuals towards the alleviation of poverty, social exclusion and suffering, and responding to local, national and international appeals for relief and support.

We expect you to carry out your job responsibilities in an environmentally aware manner.  Our aim is to ensure all resources are utilised effectively and efficiently.  You will be expected to apply sound ‘value for money’ principles in undertaking purchasing or supply of goods and services.

In Emmaus, volunteers are an important resource and make a vital contribution to Emmaus’s aim to take action to help disadvantaged people.  You will be expected to encourage and support volunteer involvement in our work.

Main duties and responsibilities

Support for Companions

• Support a caseload of companions to reach their potential through both practical and emotional support.
• Tailor support plans to meet individual needs – setting goals, assigning actions and taking a holistic view of the person and their wishes.
• Guide induction and exit processes for companions – to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us.Use de-escalation techniques to manage challenging behaviour as it arises, with consideration to positive conflict resolution.Support with incident response, including responding to risk, e.g. anti-social behaviour, mental health concerns, fire alarms etc.
• Liaise with external providers (CMHT, GP, DWP, hospitals, probation, prisons, CAB etc) to ensure that specialist advice and guidance is sought where needed.

Administrative duties

• Maintain accurate records in line with internal policy and with consideration for GDPR principles.
• Perform tasks to support the effective running of the community.
• Contact external providers to make them aware of who we are and what we do to drive referrals.
• Provide written updates for key stakeholders and internal meetings.
• Provide structured support for companions as agreed in the support plan.
• Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed.

Health and Safety

•  To apply the organisations health and safety policy.
• To carry out risk assessments as and when required and to ensure actions arising from this are carried out.
• To ensure that health and safety procedures are understood and followed by all companions.
• To report any incidents or concerns to the Community Support Manager.

As our HyPE Manager you will set up, embed and lead the implementation of Voyage’s Horizons Youth Programme for the Environment, a pioneering employability, mentoring and wellbeing programme combining a weekly Job Club, renewable energy and green-skills training, construction pathways and embedded therapeutic support linked to employment opportunities delivered in partnership with Repowering London, New city College and Talking Quest. 

The postholder will oversee recruitment, delivery and progression impact and outcomes for young people (16–21) from New City College, PRUs, Youth Offending Teams, courts, social workers and local schools, ensuring they are supported into education, apprenticeships, training or work. We are currently exploring expansion possibilities for the long term unemployed, as an alternative to custody and for refugee communities. We seek someone who can help embed the programme in the community college and assist our plans to expand.

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

We value diversity and promote equality of opportunity. We encourage and welcome applications from suitably skilled candidates from all backgrounds to support a diverse workforce, including individuals with lived experience of homelessness. 

Are you passionate about making a difference in people’s lives, providing person-led, holistic, trauma-informed support to people on their journey out of homelessness? Do you have perseverance, and a commitment to never give up hope in people?

Our Supported Accommodation and Emergency Accommodation Service is funded to provide support to those with multiple and complex needs who are experiencing, or at risk of experiencing homelessness, located in close proximity within Gateshead:

• Two supported housing sites; one 8 bed, one 6 bed, both staffed 24 hours.

• Six self-contained properties forming the emergency accommodation element of the service.

We are seeking a Night Support Worker for the Supported Accommodation element of this service.

Our properties are places of safety, Psychologically Informed Environments (PIE), from which we work with individuals. We aim to provide accommodation and support that helps people find self-worth and the belief that they deserve a better future, before moving them on safely and successfully, therefore reducing homelessness and the on-going risk of homelessness. 

To join us you will need to demonstrate an understanding of the complexity of needs related to homelessness, especially mental ill-health, alcohol and substance misuse and offending. You will be able to lone work effectively, working calmly under pressure, with excellent inter-personal skills, including de-escalation and the ability to effectively and professionally communicate. You will be able to use your initiative, and work flexibly in a demanding environment, and be able to manage the safety, security and support of people living in the service overnight.

In return, you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are a growing charity, and we believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed. 

Oasis Community Housing is a Christian response to homelessness and disadvantage, providing housing, support and other specialised services. Our vision is for everyone to be part of a community where they are included, belong and have what they need to reach their God-given potential. As part of our strategy for growth and development, we are embarking on an ambitious journey to develop our culture of co-production. We want to share power and responsibility with those accessing our services in meaningful, safe and accessible ways, and to create an environment where everyone can contribute. 

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian ethos of Oasis Community Housing.

The purpose of Aylesbury Women’s Aid

‘To exist for the benefit of all women and their children who have /or are experiencing physical, mental financial or sexual abuse in their relationships and to offer support, information, advice, access to temporary accommodation and aftercare’.

Job Summary

To support the aims and principles of Aylesbury Women’s Aid including empowering and supporting women and their children in making their own decisions and taking control of their own lives and to meet the practical and emotional needs of the women who live in the refuge through support, advocacy and advice.

Main Duties and Responsibilities

1. To help women settle into the refuge and create situations where women can be supported, share their experiences and explore the choices open to them. 

2. Taking key-worker responsibility for 3 women by:

· Following all interview and admittance procedures with each resident interview

· Developing a Support and Action Plan with each resident

· Developing a Risk Assessment Management Plan when necessary

· Continuing to support key clients by regularly reviewing Support and Risk Assessment Plans.

· Offering some general support on a day-to-day basis.

· To continually update in-house data base.

3. To support and respond to the needs of the residents by:

· Providing legal, housing and welfare rights advice

· Providing advocacy and liaison with other agencies such as housing departments, solicitors, courts, social services etc.

· Providing information about local agencies and community resources

· Supporting residents to register and make claims for benefits or other rights.

· Ensuring that residents pay their rent and service charges

4. To take referrals from local women and find refuge space for women who need to move from the area and make referrals when appropriate.

5. To work within child protection requirements and procedures to ensure that children safeguarded and their welfare promoted whilst also supporting and meeting the needs of women.

6. To provide support and assistance to women moving on to new accommodation including:

· Ensuring all relevant forms are completed and giving advice on grants and second hand-furnishings. 

· Providing transport when necessary.

· Assisting with initial household problems.

· Establishing any further needs and offering continued support.

7. To participate in creating an atmosphere in the refuge which will enable families to live together by encouraging women and children to respect each other and by attending and participating in regular house meetings.

8. To carry out extra agreed tasks to ensure the smooth running of the refuge which could include:

• Updating Routes to Support
• Attending and taking notes for house meetings
• Collecting, distributing and recording post
• Emergency First Aider for the refuge
• Ensuring that the First Aid Box is correctly and adequately stocked
• Facilitating Freedom Programme in the refuge
• Keeping bed space books up to date
• Recording incoming payments

9. To liaise with relevant local agencies and community groups to ensure productive and collaborative working and attend relevant meetings as required.

10.  To keep monitoring and statistical information to enable the evaluation of the effectiveness of the service and to produce reports as required.

11. To raise awareness of the issues of domestic abuse and its effect on children through

direct service provision and promote Aylesbury Women’s Aid where appropriate. 

12. To work flexibly between the hours of 8am – 8pm Monday to Friday and 9am – 1pm

weekends and Bank Holidays as agreed with your manager.

13.  To follow procedures and protocols with other services so that the safety of the woman and any children involved are kept central to any process and ensuring that other relevant agencies are kept informed about important changes in the client’s situation.

14. To participate in the On-Call Service rota.

15. To answer enquiries through the Single Point of Access service in accordance with the requirements for that service.

16. To maintain effective communication with co-workers and participate in relevant meetings, supervision and internal/external training.

17. To cooperate with management, support and carry out all management policies and decisions, and contribute to a positive and mutually encouraging atmosphere in the workplace.

18. To ensure that all health and safety regulations, policies and procedures are complied with.

19. To give support during busy periods or staff shortages to other workers when necessary, including assisting other services in the organisation.

20. To support and implement all policies and procedures of Aylesbury Women’s Aid.

21. To take all possible steps to ensure the safety and confidentiality of the clients, staff and

Management of Aylesbury Women’s Aid, the safety of third parties visiting AWA premises and the confidentiality of information provided by all parties to the extent legally required.

22. To undertake any other duties from time to time. These may vary but will be in line with the responsibilities of the post and may include:

· Cleaning and preparing rooms for new residents

· Collecting and distributing donations of clothes, presents and household equipment etc.

The duties of the post may vary from time to time without altering its overall nature.

Join Spectra in making a real difference. We’re seeking a passionate and proactive Outreach Coordinator for the Sex Worker Support Service (SWSS) to coordinate outreach activities, line manage a dedicated team of outreach staff, and strengthen partnerships that support sex workers across London. This role is central to delivering holistic health and wellbeing support, championing lived experience, and driving service innovation in a dynamic, inclusive environment. 

Key Responsibilities: 

• Coordinate and deliver outreach activities within the Sex Worker Support Service (SWSS), ensuring services meet community needs and support ongoing development.

• Oversee health and wellbeing programs, enabling access to appropriate support and resources for service users.

• Manage and support the outreach team, including line management, recruitment, training, scheduling, and performance monitoring.

• Build and maintain partnerships with local providers and agencies to strengthen referral pathways, share information, and promote training opportunities.

• Ensure effective monitoring and reporting, including data collection, case audits, and contributing to high-quality evaluation and service improvement.

• Represent Spectra and liaise with stakeholders, centering lived experience in service design and delivery while safeguarding and promoting community engagement. 

Skills and Qualities: 

• Leadership & Collaboration: Ability to manage and support a diverse team, build strong stakeholder relationships, and lead projects with a proactive, solution-focused approach.

• Knowledge & Values: Strong understanding of safeguarding, diversity, and LGBTQ+ issues, with a non-judgemental attitude and commitment to equity and inclusion.

• Communication & Organisation: Excellent project management, time management, and communication skills, with the ability to analyse data, write reports, and engage communities effectively. 

Location: This role will be hybrid with a requirement to be based at Spectra’s office in Vauxhall at least twice a month. 

Please complete and return the application form from our website, including the personal statement and diversity monitoring form – we do not accept CVs or incomplete applications. 

The deadline for applications is 5pm on 8th January. 

Interviews will be held from 15th to 22nd January 2026 at Spectra’s office in Vauxhall.

Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.

About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.

What You’ll Do:

• Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
• Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
• Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
• Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
• Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
• Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.

About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.

Essential Skills & Experience:

• Strong communication skills with a track record of supporting individuals facing health challenges.
• A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
• Ability to work effectively both as part of a team and independently.
• A flexible and adaptive approach to meet the needs of our clients.

Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.

What We Offer:

• 27 days of annual leave (pro rata), plus bank holidays.
• Pension scheme with a competitive employer match.
• Hybrid working options considered (after completion of Probation Period) to support work-life balance.
• Access to the Employee Assistance Programme for mental, financial, and physical well-being support.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Triage and Assessment Worker to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Triage and Assessment Worker

Location: Reading with hybrid working arrangements.

Contract: Permanent full time – 37 hours per week, weekdays.

Salary range: £25,735 - £31,453 per annum

About the role:

As Triage and Assessment Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· being the first point of contact for families referred to our service

· conducting structured assessments to understand needs

· providing skilled practical help and advice to enable families to reach an informed decision

· presenting cases at internal triage meetings, providing clear recommendations for support pathways.

About you:

As a successful Triage and Assessment Worker, you will have experience of working directly with vulnerable families, ideally within a domestic abuse, safeguarding, or trauma-informed context. You will also have experience of case management and case presentation. With excellent interpersonal skills, you'll actively listen, build trust quickly, and communicate effectively while providing a telephone-based service.

If this sounds like you please visit our website for more information, contact details and to apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: 9am, Fri 30 January 2026    

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Triage Worker, Family Triage Support, Domestic Abuse Triage Worker, Domestic Abuse Triage Support Worker, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Make a Real Difference to Mental Health Across Bedfordshire

We are excited to offer a managerial opportunity within our Recovery Lounges, where every evening holds the power to change a life.

Recovery Lounge Manager
Post no: 656
Working Base: HQ,The Rufus Centre, Flitwick, MK45 1AH
Area Covered: Leighton Buzzard, Luton, Bedford & Biggleswade
Contract type: Permanent
Hours: 35.25 hours per week
Work Pattern: Flexible across Monday to Sunday, up to 5 Shifts on site per week, 1 Day at HQ in Flitwick each week
Salary: £28,581.08.00 per annum (£30,000.00 F.T.E)

If you’re confident working in fast-paced settings and want to support people in crisis while shaping an excellent, high-impact service, this could be the role for you.

Not only will you make a meaningful difference to people when they need it most, but you’ll also have the chance to grow your own career, working within the leading mental health charity across Bedford, Luton and Milton Keynes.

As our Recovery Lounge Manager, you’ll lead the delivery of this vital service across Leighton Buzzard, Luton, Bedford, and Biggleswade. You’ll guide and coordinate our incredibly dedicated and skilled team of eight Mental Health Support Workers and our volunteers across multiple sites (as above), working closely with NHS partners to ensure every person who walks through our doors receives compassionate, safe, and high-quality support in line with our RICH values.

This is a dynamic, hands-on leadership role—perfect for someone who thrives in fast-paced environments, values meaningful human connection, and is passionate about crisis prevention and mental health recovery.

What You’ll Do

• Champion the day-to-day operation of our Recovery Lounges, ensuring safe, effective, person-centred support, in line with Mind BLMK’s service delivery models, policies and procedures.
• Lead, inspire, and supervise staff and volunteers, fostering growth, wellbeing, and confidence.
• Assess individuals’ needs, offer a community setting where those who struggle with isolation can find engagement, deliver 1:1 support, and help prevent further deterioration or crisis.
• Build strong partnerships with NHS mental health services and local community groups to maximise impact.
• Maintain high standards of safeguarding, health and safety, data management, and service quality.
• Represent Mind BLMK across Bedfordshire, strengthening awareness and engagement with our crisis services.
• Work closely with the Crisis Services Delivery Manager and Operational Crisis Services Manager to deliver a successful and valued service.

You can find more information about in the Role Profile on our website.

Benefits of Working with Mind BLMK

We invest in your wellbeing, growth, and work–life balance. Benefits include:

• 25 days annual leave (pro rata) plus all Bank Holidays (usually 8, pro rata)
• NEST pension scheme with auto-enrolment
  • Employer contribution: 3%
  • Employee contribution: 5%
• Optional Health Plan
• Learning & Development opportunities, including in-house and external training
• Flexible working available on request (in line with Mind BLMK policy)
• Proud Disability Confident Employer (since 2008)
• Mindful Employer and Mindful Employer Plus signatory – demonstrating our ongoing commitment to positive mental health in the workplace

Closedown: 5pm, 7th January 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Role Context

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.

We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Role Purpose

The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.

The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.

The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.

Main Duties and Responsibilities

· Facilitate carers drop-ins in venues across Salford, including but not limited to hospital sites (both on wards and public areas), community venues (such as Gateways) and high footfall locations.

· Provide one-off, solution-focussed appointments to address the immediate needs of carers identified in the community or at the point of referral.

· Create networking opportunities throughout all wards of Salford to publicise the service and build/ maintain relevant partnerships.

· Complete Statutory Carers Assessments.

· To be able to travel to various locations in Salford, at times multiple locations per day – often carrying service promotional materials. Salford is a large city covering 37 sq. miles.

· Create and run exciting events and support groups for carers, organisations and stakeholders to attend.

· Create and deliver service presentations aimed at carers, to communicate the support and opportunities available from the service.

· Create and deliver service presentations aimed at community groups, educational bodies and organisations to raise awareness of how to identify and support carers, and to increase the visibility of the service.

· Develop ways to identify carers across Salford and let them know about support available to them and their needs.

· Invite Carers to be involved with the service and help us to coproduce/ codesign our service offer.

· Get to know Salford’s diverse communities and organisations, providing culturally appropriate information and support.

· Promote Carers Rights to carers, Salford’s communities and relevant organisations.

· Maintain a clear record of work completed by note taking and recording on our recording system.

· To meet regularly with line manager for supervision.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an Enhanced DBS check.