Community outreach manager jobs
We are looking for a person who is driven to reach targets through building relationships with bereaved supporters and partner organisations. You’ll also manage warm stewardship of legacy pledgers & become part of a passionate team at JGDR.
Hours: 35 hour per week (with occasional weekend or evenings)
Location: This is a hybrid role, with regular travel required across our operating regions – including North and South Lincolnshire, Nottinghamshire, and East Yorkshire. The postholder will be expected to work flexibly in the community or on the road for meetings with supporters or partner organisations on at least four days per fortnight, with a minimum of one day per fortnight worked from a Jerry Green Dog Rescue Centre (North Lincolnshire, South Lincolnshire, or Nottinghamshire). The postholder will also be expected to attend regular team meetings in an agreed location.
As our sites are in rural locations, holding a full UK driving licence and having access to your own vehicle is essential. (Business mileage is reimbursed according to JGDR’s expenses policy.)
Purpose:
We are seeking a confident, compassionate and target driven individual to lead on the delivery of JGDR’s in memory giving programme and support the delivery of legacy marketing.
Working with the Individual Giving and Legacies Manager, you will be driven to reach targets through building relationships. You will follow up with supporters who have given in memory of their dog, family member, or friend – often following a funeral collection – and help them take the next meaningful step, such as setting up a remembrance page, making a further donation, or exploring other ways to honour their memory. This role is responsible for raising circa £40,000 per year from a portfolio of in-memory products – with aims to grow this valued income line.
You’ll also manage warm stewardship of legacy pledgers and help deliver long-term marketing activity to keep gifts in wills front of mind.
This role would suit someone from a bereavement, funeral, or supporter-facing (sales or fundraising) background who is confident converting warm leads into action with care and professionalism.
Your role
You will sit in the Individual Giving and Legacies team and report to the Individual Giving and Legacies Manager.
Your focus will be on:
- Growing income from in-memory giving through proactive supporter engagement and lead conversion.
- Delivering light-touch legacy marketing and warm legacy stewardship, in support of long-term growth goals.
Responsibilities
In Memory Fundraising
· Work with the Individual Giving and Legacies Manager to develop and deliver the operational plan for in-memory fundraising, including campaign ideas, journeys and stewardship.
· Engage with in-memory donors via phone, email, post and in-person conversations, offering remembrance pages and other meaningful giving options.
· Proactively follow up leads and develop a pipeline to track progress and maximise conversion.
· Convert warm leads into active fundraising, donations, or page creation on our tribute fund platform, MuchLoved.
· Develop and maintain relationships with funeral directors, pet crematoriums and celebrants.
· Promote in-memory giving internally, supporting Operations, Retail and wider Fundraising and Marketing teams to spot and signpost opportunities.
Legacy Marketing & Pledger Stewardship
· Work with the IG and Legacies Manager to craft and execute legacy marketing campaigns and materials, supporting with copywriting and creative development.
· Oversee stewardship of legacy enquirers, intenders, and pledgers, ensuring they feel valued, thanked and connected
· Organise and deliver events or moments of recognition for pledgers, to promote legacy giving to long-term supporters and other target audience groups.
· Manage relationships with relevant agencies and external suppliers, e.g. free will writing services, local solicitors, and Remember a Charity Week.
- Champion legacy giving across JGDR, including working closely with colleagues in Operations and Retail to ensure that Centres and shops are equipped with the information and training needed to promote legacy giving effectively.
Other Duties
· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online.
· Keep up-to-date with sector trends and developments in legacy and in memory giving
· Attend ad hoc supporter and community events to represent JGDR and promote legacy and in memory giving
· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements
· Manage any complaints from supporters with empathy and professionalism, ensuring sensitive issues are escalated and resolved appropriately.
· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing
This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.
Performance Measures
Monitoring & Insight
· Ensure that our fundraising CRM is up-to-date, in a timely manner, and develop reporting mechanisms to understand and analyse metrics on your audiences, including legacy enquirers, pledgers, and in memory supporters, and their historical engagement with the charity.
· Maintain accurate supporter records in our fundraising CRM, ensuring the status of in memory fundraising and legacy pledges are monitored and reported on to support financial planning and forecasting against budgets.
· Monitor and report on activity and agreed KPIs, such as donor calls, follow-ups, page creation, and pledger contact. Provide insight to support future development of in-memory and legacy products and journeys.
Organisational Skills & Values
· Committed to dog welfare, and representing the values of JGDR both internally and externally
· Prepared and able to travel to other JGDR Centres and partner organisations where needed.
· Prepared and able to attend relevant supporter events - occasionally at weekends and on evenings – in the community to promote legacy and in memory giving; a time off in lieu policy for this is in place.
Relationships
In Memory supporters
Legacy Pledgers
Funeral Directors
Pet Crematoriums
Centre staff
Retail staff
Fundraising & Marketing Team
Role-specific knowledge & skills
You are:
· A confident and emotionally intelligent individual who can adapt your communication style to suit different supporters and situations.
· Motivated and tenacious, driven by purpose, but also by outcomes – you follow up, track progress, and close conversations well.
· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines.
· You’re comfortable dealing with grieving individuals and talking about remembrance, but also how to frame a gift as a positive, hopeful act.
· You’re not afraid of outreach or relationship-building – you pick up the phone, write warmly, and connect quickly.
· Skilled at managing competing demands and shifting priorities – you can adapt when plans change, without losing sight of your key responsibilities or income goals.
· You love the idea of helping people create meaning through giving – and helping dogs find their forever homes as a result.
· Experienced in using CRM databases to input, monitor, and
· report on supporter data and to gather insights
· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration
The client requests no contact from agencies or media sales.
We are seeking an energetic, enthusiastic, eye-for-detail person to join us as the new Parish Administrator.
The successful candidate will be responsible for the smooth running of the parish office and will be the first point of contact for all those wishing to access any business of the Parish.
This position requires proficiency in various clerical tasks, excellent interpersonal and communication skills, and the ability to manage multiple responsibilities efficiently.
Main Responsibilities:
-
- To be the friendly welcoming face of the church
- Provide administrative support to the church and its activities
- Manage the church office, including handling phone and email enquiries
- Maintain church records, service rotas, and church calendar
- Oversee hall bookings and liaise with hirers
- Assist with preparation of weekly notice sheets and service materials
- Coordinate church communications (newsletters, website updates, social media)
- Ensure compliance with safeguarding and data protection requirements
We’re Looking For Someone Who:
- Is highly organised, efficient, and self-motivated
- Has excellent communication and IT skills
- Can work well independently and as part of a team
- Understands and supports the values and mission of our Church
- Has previous administrative experience (experience in a church or charity setting is desirable)
What We Offer:
- A welcoming and supportive church environment
- Flexible working hours across the week (exact pattern negotiable, some hybrid working possible by arrangemnt)
- Opportunities for training and development
- A meaningful role at the heart of a growing church community
Hours: The role is part-time (20 hours per week) working on site in the church office
Salary: £14 to £16 per hour (depending on experience and qualifications)
Please note: There is a requirement for applicants to fully support the ethos of this Anglican parish.This post involves is subject to a DBS check. The successful applicant will be required to undertake Rochester Diocesan safeguarding training at an appropriate level.
The information pack and application form can be downloaded below
Closing date for applications: 12th September 2025.
Interviews: Week beginning 29th September 2025
The client requests no contact from agencies or media sales.
Working with the pathfinder partnership, you will create, develop and deliver tailored support pathways to women across Greater Manchester who have experienced sexual violence and present with additional complex mental health needs.
The pathfinder partnership joins up services in the VCSE sector across Greater Manchester (including We Are Survivors, Greater Manchester Rape Crisis & MASH) and works closely with NHS services to provide survivors of sexual violence with increased access to mental and physical health support.
You will:
- Design and develop individually tailored care plans and pathways for clients in the service.
- Undertake individual risk and needs assessments for clients entering the pathway.
- Deliver 1:1 trauma-informed, survivor-centred therapeutic interventions.
- Work within a multi-agency partnership to liaise with other health and social care staff from a range of agencies.
- Accurately record clinical interventions and maintain a high standard of record keeping.
- Engage in monthly clinical supervision and regular line management as directed.
- Provide accurate client reports to pathway partnership that represent the clients’ wishes and needs.
- Participate in the development and implementation of continuous service and system improvement.
Closing date: 9am Friday 5th September 2025
Interviews to take place: Friday 12th September 2025
We are a feminist charity providing essential support for survivors of sexual abuse and rape in Greater Manchester.
The client requests no contact from agencies or media sales.
Job Title: Impact and Evaluation Lead
Job Ref: IEL445
Hours: 21 hours per week, worked over 3-4 days
Salary: £33k - £35k pro-rata, per annum depending on experience
Contract: Permanent
Location: The role is offered on a hybrid basis with attendance at the Penny Brohn UK National Centre in Pill BS20 on a circa 50/50 home and office split.
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
The role
Reporting to our Head of Services, this exciting and varied role is your opportunity to lead the evaluation of our online and in-person services as a key member of the Services Lead team. The role will work collaboratively with colleagues across the Charity including the fundraising team to prepare applications and impact reports and our partner organisation GenesisCare.,
Key role considerations are to ensure that:
- Services offered by the charity meet clients’ needs and lead to demonstrable impact
- Information provided is evidence-based, balanced, and consistent
- The voice of the person with cancer is integrated into strategy and service development
- Capacity to support the above functions is developed through skilled volunteer, student and associate recruitment and management
This important role will suit a proactive, highly organised person with experience in the evaluation and impact assessment of health-related services, analysing information and data, producing objective reports, and undertaking or overseeing desk research. You will be highly literate and able to write succinctly and compellingly for different audiences including academic, funders, health care professionals and individuals with cancer. Candidates will have experience of designing and using mixed-methods of service evaluation, ideally within a health-based environment.
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday pro-rata plus 8 bank holidays pro-rata
- Beautiful workspace in a semi-rural location on the outskirts of Bristol with free onsite parking
- Subsidised lunch, freshly prepared onsite in the Penny Brohn kitchen
- Flexible and hybrid working
- Enhanced sick pay after six month’s service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
- Access to subsidised wellbeing at the Penny Brohn UK National Centre
Timetable for appointment
The vacancy will remain open until a suitable candidate has been found.
To avoid disappointment, please submit your application as soon as possible.
Thank you for considering Penny Brohn UK, we look forward to hearing from you!
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
Purpose of the Role
We are looking for a Multimedia Producer to lead on the day-to-day production of video content, including filming and editing, as well as supporting with ad-hoc design work for the charity.
About Chance to Shine
We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.
It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.
Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people aged 5 to 24 who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.
Key responsibilities
· Capture high-quality video content at Chance to Shine events, programmes, and community initiatives.
· Produce and edit compelling video content for use across digital platforms, including social media, websites, and email campaigns.
· Create broadcast-quality assets to support media outreach and press opportunities.
· Develop creative concepts, scripts, and storyboards that align with strategic objectives.
· Conduct on-camera interviews and direct pieces to camera with professionalism and sensitivity to context.
· Organise and maintain a well-structured archive of video content for ongoing and future use.
· Design and produce engaging video graphics, including lower thirds, stings, and motion elements, in line with our brand guidelines.
· Support the creation of day-to-day graphic design materials, such as infographics, social assets, event materials, and presentations.
· Contribute to the broader work of the Communications & Digital department, assisting with various tasks and campaigns as required.
Skills, Knowledge & Personal Competencies
· Ability to deliver high-quality content under tight deadlines, while maintaining attention to detail.
· Excellent organisational and time management skills, with the ability to juggle multiple projects simultaneously.
· Creative thinker with a passion for developing engaging and original content ideas.
· A proactive self-starter who can take projects from concept to final edit independently.
· Good understanding of the social media landscape, including video best practices for each platform.
· Strong skills in motion graphics and graphic design, with an eye for visual storytelling.
· Strong written and verbal communication skills, with the confidence to engage with a range of stakeholders.
Experience & Qualifications
Essential:
- 1-2 years’ experience of filming and editing at a professional level
- Proficient in Adobe Creative Cloud, particularly Premiere Pro and After Effects, or equivalent video editing software
- Confident in operating professional camera equipment, including models such as the Sony FX30, or similar DSLR cinema-style cameras.
- Willing to travel throughout the UK, Full clean UK driving licence
Desirable:
- Ability to produce motion graphics
Benefits
- 25 days annual leave (with additional non-contractual time at Christmas when the office is closed)
- 8% non-contributory employer pension
- Private medical healthcare
- Employee health cash-back plan
- Long-term sickness insurance
- Life assurance - four times your annual basic salary
- Season ticket loan scheme
- Flexible working
- Enhanced maternity/paternity pay
- Generous sick pay
- Volunteering 2 days per year
- OpenBlend - an innovative coaching and performance management tool
- Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice
- Cycle 2 Work Scheme
The client requests no contact from agencies or media sales.
Want to help us to inspire the next generation of wildlife lovers? Keen to see more children outside, connecting with nature and the natural world? Got lots of ideas for taking learning outside and keen to teach others how to feel confident in an outdoor classroom? Agree that a day learning about wildlife and the environment is great for everyone’s health and wellbeing? Then come and join the Worcestershire Wildlife Trust learning team welcoming the children of the county to our fantastic facilities here at Lower Smite Farm or taking nature to their classroom.
We are the county’s leading local charity working towards a county rich in wildlife managing over 3,000 acres of land for wildlife and people across Worcestershire. We work with organisations and landowners to protect and connect wildlife sites across the county.
School engagement is an essential part of the Trust’s work. We recognise that to give nature the best chance of recovering and flourishing in Worcestershire, we need to nurture the next generation to love their local wildlife and wild spaces and feel confident to take action for it. This is a fantastic opportunity for an experienced educator and manager to expand and progress our school strategy work even further, supported by a brilliant team of school officers, tutors and volunteers. We are looking for someone who is a persuasive communicator, passionate about the benefits of nature for pupils and staff as well as being highly organised. You are comfortable building relationships across schools including with senior leaders as well as being able getting stuck into the day-to-day delivery to children and young people where needed. This role will enable you to make a real difference to nature’s recovery and to be part of our vision to get 1 in 4 schools taking action for wildlife by 2030.
We have been running a school service for over 30 years engaging young people with the outdoors. We meet with between 2,000 – 3,000 young people, predominantly from primary schools, every year at Lower Smite through our popular outdoor school trips covering key elements of the science curriculum. Everything we do is fun, interactive and hands-on. We embed nature connection pathways into our programmes with a focus on creative and artistic practice. This includes our creative science sessions where we explore classification and evolution through collage and printing.
The role will be focusing on progressing our work around the natural learning journey, develop a model to move schools through the journey and track their progress. At the heart of this is overseeing and helping to deliver core elements of our school offer and working with the Wilder Schools Team and our school partners to develop new programmes and workshops.
We’re Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are valued, everyone can be themselves and flourish, just like nature!
A full driving licence is essential. This role will be subject to reference checks and an enhanced DBS check with child barred list.
Benefits
· Hybrid working – office at Worcestershire Wildlife Trust, Lower Smite Farm, Hindlip, Worcester WR3 8SZ with regular travel within Worcestershire and occasionally further afield
· Salary Sacrifice Pension Scheme with Royal London. Employees sacrifice a minimum of 4% and the Trust then contributes an additional 8.6%.
· Annual leave entitlement of 6.6 weeks increasing by one day per three years of service to a maximum of 7.6 weeks.
· Group Life Assurance policy worth three times annual salary.
· Health Cash Plan and Wellbeing Services provided via HealthShield.
We work to protect wildlife across Worcestershire, both on our 80 nature reserves and through our work with others
The client requests no contact from agencies or media sales.
Glasgow’s Helping Heroes (GHH) is based in the Pearce Institute in Glasgow, and operates as a partnership between SSAFA and Glasgow City Council to be a trusted source of support for serving personnel, veterans and their families in their time of need.
About the role
As a Housing Advisor at GHH, you’ll play a vital role in delivering high-quality, person-centred housing support to veterans at risk of homelessness. You’ll provide advice, casework, and tenancy sustainment services, ensuring each client receives tailored support that meets their individual needs. From triaging new enquiries to managing a diverse caseload, you’ll be at the frontline of our mission to prevent homelessness and promote housing stability within the Armed Forces community.
You’ll work closely with local authorities, housing providers, and third-sector organisations to deliver joined-up support, particularly through the Council’s Housing Options approach. Your role will involve regular liaison with external stakeholders and you’ll represent GHH in forums that shape housing policy and practice. You’ll also contribute to the planning and delivery of housing-specific projects, helping to develop innovative solutions to complex housing challenges.
You will play a vital role in advocating for individuals and families experiencing homelessness, working to ensure their voices are heard and their rights upheld. This position requires a strong sense of social justice and a desire to see each case resolved positively. You will be expected to navigate Glasgow’s complex housing systems, challenge barriers to access, and collaborate with partners to deliver sustainable solutions that promote dignity, stability, and inclusion for those most in need.
This is a dynamic and rewarding role where no two days are the same. You’ll gain valuable experience in multi-agency working, safeguarding, and crisis intervention, while developing your skills in case management and project delivery. Whether you’re looking to deepen your housing expertise or take the next step in your career, this role offers a unique opportunity to make a lasting impact on the lives of those who’ve served.
About the team
GHH provides a single point of contact through a gateway model, enhancing local access to a wide range of services. These include support with financial matters, housing and homelessness, employability, and more. The team currently operates from their office in Govan, with the flexibility to work remotely one day per week. Outreach work is also carried out across the city to ensure wider community engagement.
The GHH team works closely with a broad network of internal and external partners, including local SSAFA branches and the Scottish Support Office, Citizens Advice Scotland, Veterans Housing Scotland, Erskine Veterans Village, Scottish Veterans Residences, and Defence Medical Welfare Services.
About you
This is a dynamic and rewarding position suited to someone who is proactive, compassionate, and committed to making a difference in the lives of the Armed Forces community. As a Housing Advisor, you’ll need to be motivated, enthusiastic, and creative, with strong organisational skills and the initiative to manage your own workload. Integrity and a commitment to doing the right thing are essential, as is the ability to anticipate challenges and think flexibly about how best to support our beneficiaries through housing-related issues.
While an understanding of the Armed Forces community and the wider third sector is desirable, what matters most is your ability to demonstrate the same outstanding qualities as our current team: strong communication skills, a collaborative spirit, and a genuine desire to support others. Your experience may come from professional or voluntary role in housing, homelessness prevention, or tenancy sustainment. Ideally, you will hold a CIH Level 3 qualification in Housing Practice.
You’ll manage a varied caseload, offering holistic, person-centred support across the housing and homelessness spectrum. This includes helping clients navigate housing options, liaising with local authorities and landlords, and supporting individuals through the eviction process. You’ll use your knowledge of housing pathways and tenancy rights to advocate effectively and ensure beneficiaries receive timely and appropriate support. Strong communication and problem-solving skills will be essential as you work with clients facing complex and often urgent housing challenges.
This role offers the chance to make a meaningful impact every day, helping veterans and their families secure safe, stable housing and rebuild their lives with dignity.
About SSAFA
SSAFA, the Armed Forces charity, is a trusted source of support for the Armed Forces community in their time of need. In 2024, our dedicated teams of volunteers and employees supported more than 54,000 people through a wide range of services1. This includes veterans, serving personnel (regulars and reserves), and their families—wherever and whenever they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 31 August 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
We are seeking a compassionate and proactive individual to provide person-centred support for adults with complex mental health needs. You will engage service users 1:1 to co-produce needs, risk, and recovery plans, supporting them in building life skills, emotional resilience, and community connections. The ideal candidate will assist with resettlement, secure appropriate move-on accommodation, and advocate for fair tenancy agreements. You'll work collaboratively with
multi-agency partners, families, and carers to ensure holistic, strengths based support. Strong interpersonal, organisational, and crisis management skills are essential.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have t
o tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting people with mental health needs and complex challenges in floating, outreach, or accommodation-based services. They should demonstrate a strong understanding of recovery principles and be confident in delivering person-centred support, including key working, support planning, and risk assessments to promote independence.
A good knowledge of issues facing the client group—including mental illness, substance misuse, and housing-related risks—is essential, along with the ability to liaise effectively with external professionals to develop support packages.
The role requires knowledge of housing management (including maintenance and repairs), health and safety in accommodation and home settings, and safeguarding protocols. The candidate must have a good understanding of welfare benefits, housing options, and related legislation.
Strong communication, literacy, numeracy, and IT skills are key, including the ability to accurately record client information. The role requires self-motivation, initiative, teamwork, flexibility to work evenings or weekends, and the ability to travel across the borough.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We
have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake inte
rnal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with the Royal Life Saving Society UK (RLSS UK), the charity supporting communities of all backgrounds to enjoy being in, on and around water safely, to secure their new Director of Membership and Education.
RLSS UK has a proud history of helping to reduce the number of lives lost to drowning through the fantastic work undertaken by their volunteers, staff, trustees, and members who advocate for and promote water safety in the communities they serve. The charity utilises their extensive, world-leading knowledge of water safety and training in developing a comprehensive range of vocational qualifications and a series of awards and education programmes, which all have the ultimate aim of preventing drowning and stopping unnecessary loss of life. Their portfolio includes the National Pool Lifeguard Qualification (NPLQ) - the premier lifeguard training programme.
The Director of Membership and Education will be responsible for strengthening, developing and growing the RLSS UK membership offering, deepening engagement with existing and prospective members and developing, implementing, and evaluating educational programmes, courses, and resources. The development and implementation of an organisation wide membership and education strategy, which is aligned with organisational goals and aimed at enhancing the member experience, and driving educational initiatives, including current and potential qualifications and training programmes will be key.
The Director of Membership and Education will also be an empowering leader, managing a team of 13 with 4 direct reports, ensuring the effective delivery of member initiatives and lifesaving and lifeguarding training, and water safety education.
The successful candidate must be able to demonstrate:
- Track record of driving membership/audience growth, and membership engagement, with the ability to use data insight to shape strategy.
- Experience of establishing educational goals, policies, and procedures.
- Experience of working with governing bodies, and high-level stakeholders, ensuring compliance with statutory requirements.
- Experience of monitoring and evaluating the performance of educational programmes.
- Experience of budget creation and management.
We are seeking an individual with the ability to foster a culture of innovation, collaboration, and continuous improvement, while promoting best practices across membership and education development, assessment, and inclusion. The postholder will be the organisational lead for safeguarding.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Worcester / Hybrid - 3 days in the office per week
Closing date: 10 September 2025
Charisma vetting interviews must be completed by 18 September prior to shortlist submission on 19 September.
Interviews with RLSS UK: TBC
Could you become the personal champion of a young person facing barriers to achieving their goals? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.
Imagine leading groups through a variety of personal and social development activities to stretch them and grow their comfort zone. Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and direction to progress towards their next steps of education or employment.
Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll empower our delivery partners and service providers to make a difference through exciting and impactful partnership work. Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.
Working across our Get Started and Explore programmes, you’ll lead personal development sessions that take our foundation programmes to new heights. The sessions will range from outdoor activities in green spaces to world of work experiences and everything in between! You won’t be sitting behind a screen every day, there will be frequent travel required to Portsmouth and Southampton to support the delivery of these exciting programmes, as well as programme visits and short residential trips.
However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our programme participants, volunteers, and partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts and has maximum impact for everyone involved.
At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too. Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals and impacts those that need us most.
Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats as you collaborate with the wider South Coast team to work for young people.
Ready for this exciting opportunity? Let's make every day count and create a brighter future for our young people!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Head of Audiences
Summary:
Are you passionate about using audience and data insight to spark curiosity and inspire change? As our new Head of Audiences, you’ll lead a bold, data-driven strategy that places audience understanding at the heart of everything we do - shaping programmes, experiences and campaigns that reach further, resonate deeper, and include everyone. You’ll be joining a values-driven charity with a welcoming, collaborative culture, outstanding staff benefits, and a deep commitment to inclusion, wellbeing, and work-life balance.
Job details
Hours: 37.5 per week (flexible working considered, working a minimum of 0.9 FTE/33.75 hours per week)
Location: Between both sites – Winchester Science Centre (WSC), Winchester, SO21 1HZ, and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential for the majority of this role, however occasional remote working is possible for a small proportion of time – this can be discussed at the interview stage.
Work pattern: Usually Monday to Friday working during office hours. Occasional out of hours work will be required. The charity operates 7 days a week.
Salary: Between £40,000 - £43,500 per annum (1 FTE)
Contract: Permanent
Line manager: Chief Operating Officer
Responsible for: Marketing Officer, Digital Content and Brand Producer
Holiday: 25 days per annum plus bank holidays. Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.
Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.
Deadline: Monday 25th August 5pm
Interviews: 1st and/or 3rd September
About our Charity
Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on Earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.
1. The Role
The Head of Audiences is a new leadership role in the Commercial Operations team designed to ensure that audience insight and segmentation are at the heart of everything we do. This role will lead on understanding who our current and prospective audiences are, how they engage with us and what they need now and in the future. You will use this insight to guide programming, marketing, visitor experience at Winchester Science Centre but as we evolve our Charity’s reach and engagement you will play an important role in ensuring we fulfil our ambitious plans and reaching a diverse community. By building an inclusive and evidence-based audience strategy, this role will enable Winchester Science Centre to grow reach and engagement, deepen impact and fulfil its charitable mission to inspire a lifetime of curiosity in science.
The role is part of the Commercial Operations team led by the Chief Operating Officer and will work closely with the Head of Programming and Head of Visitor Experience. However, you will work with the wider leadership and their teams to ensure that both the community programme and on-site experience are insight-led, responsive to audience needs, and relevant to a wide range of segments. It plays a key role in championing access, equity and inclusion across all areas of the Charity’s work.
As we embark on a chapter of significant growth, you will play a pivotal role in identifying the audiences and ensuring they sit at the heart of our decision making. You will work with key stakeholders across the business, including our Children’s Voice, to ensure the Charity can achieve its commercial and impact objectives. At the heart of that conversation is a deep understanding of our audiences through geo-demographic and / or psychographic audience segmentation, that you will lead on.
You will lead a small team, with the potential for growth, comprising a Marketing Officer and a Digital Content and Brand Producer. Together, you will be responsible for driving bold, creative campaigns that are grounded in audience insight, developing engaging content across all channels, and supporting the evolution of our brand to reflect the diversity and ambition of our mission. As the team grows, you will shape its direction, nurture talent, and ensure alignment between strategy and delivery across all audience touchpoints.
2. Job Description
Key Responsibilities
· Lead the organisation’s audience strategy, embedding a data-led approach that informs programme development, marketing and wider organisational planning and offer.
· Lead the audiences' team to deliver high impact campaigns that delivers on organisational objectives and visitation targets, that contributes to the continued brand development of Wonderseekers and Winchester Science Centre.
· Use your expertise in audience segmentation to design, shape and oversee the delivery of multi-channel marketing strategies that maximises return on investment and successfully drives visitation and audience engagement targets.
· Gather, analyse and communicate audience insight using internal data, commissioned research and external benchmarking to build a shared understanding of current and potential audiences.
· Develop strategic campaigns to deliver audience growth with a focus on breadth (reach), depth (repeat engagement), equity (inclusive access) and impact (positive change).
· Collaborate with the Head of Programming to ensure audience needs, motivations and barriers directly inform the content, tone and timing of all programmes.
· Collaborate with the Development team to identify and align target audiences for new exhibitions and experiences.
· Collaborate with the fundraising team to ensure audience alignment for fundraising activities.
· Champion a culture of audience-centred decision-making across the organisation, ensuring all teams understand and use segmentation to shape their work and programmes.
· Provide actionable insight to the marketing team to refine messaging, campaign targeting, content tone and channel strategy by segment.
· Work in partnership with the Head of Visitor Experience to ensure audience insight and segmentation inform all aspects of the on-site experience including welcome, signage, wayfinding, service tone, flow and accessibility.
· Ensure programme, marketing and visitor experience are aligned to deliver a coherent, satisfying and inclusive journey for every audience group.
· Evaluate the audience experience across all touchpoints, using qualitative and quantitative feedback to support continuous improvement and operational learning.
· Contributing with the Head of Equity, Community, and Outreach to access and inclusion planning, ensuring physical, cultural and digital barriers are identified and addressed through evidence and audience consultation.
· Lead the piloting and testing of new engagement approaches, using segmentation insight to design and evaluate innovative offers across programme and experience.
· Collaborate with the Head of Digital Infrastructure and our web developers to ensure CRM, ticketing and digital platforms support effective tracking, evaluation and personalisation by audience segment
· Build internal capability by supporting colleagues to interpret and apply audience insight in their own work across programming, schools, visitor experience and marketing.
· Report regularly to the Executive Leadership Team and Board, sharing insight on audience trends, performance, and opportunities for future growth.
· Represent the organisation externally at relevant stakeholder events, networks and sector forums to share learning and maintain visibility.
· Manage the department budget effectively, ensuring resources are allocated to maximise insight, impact, engagement, and visitation.
· Actively participate in senior leadership meetings and planning processes, ensuring key audience insight is integrated into organisational decision-making.
· Any other reasonable tasks commensurate with the position.
Special Circumstances
There may be occasional work, meetings and events in evenings, early mornings and at weekends which will be compensated by time off in lieu. Additional overtime would be arranged only with agreement of both the employee and line manager. Occasional travel may be required.
3. Person Specification
Essential skills and experience
- Significant experience in using geo-demographic and / or psychographic audience insights in a cultural, visitor attraction or charitable setting to drive visitation and engagement.
- Expertise and experience in developing and applying segmentation models to inform marketing, visitor experience and programming strategies.
- Demonstrable experience in leading, creating and delivering audience-led marketing campaigns that have achieved significant step changes in engagement, visitation or other key performance outcomes.
- Demonstrated ability to turn complex data into actionable strategy and influence decision-making across teams.
- Experience in co-creating programmes or campaigns with diverse or underserved audience groups.
- Strong understanding of evaluation and impact measurement tools (e.g. surveys, focus groups, behavioural data, CRM analytics).
- Confident working across multiple departments and building organisational capability in audience understanding.
- Strong facilitation, presentation and reporting skills.
Core Competencies
- Passionate about public engagement, access and inclusion.
- An infectious enthusiasm and commitment that drives change.
- Strategic and analytical thinker who can join the dots across insight and experience.
- Strong communicator and collaborator.
- Self-motivated and able to lead and influence a range of stakeholders.
- Values-driven with an enthusiasm for data-informed storytelling.
- A proactive, ‘can-do’ attitude with a willingness to take measured risks to deliver beyond the brief and mission of the Charity.
- Able to work in an agile and responsive way, adapting quickly to changing priorities, emerging insights and audience needs while maintaining focus on long-term goals.
In addition applicants will have:
- A clean record on the Disclosure and Barring Service
Ready to Apply?
When you are ready to apply, please submit your application through our recruitment portal - see website for link.
You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.
Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above or call our office and book a call with HR - see website for details.
No recruitment agencies, thank you.
To create a more equitable world where all children treasure science and are equipped and empowered to improve lives and protect and heal our planet.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Offer to You
At St John Ambulance, we take pride in being a great place to work, offering a supportive and rewarding environment that encourages career growth and development.
We understand the importance of work-life balance and recognition for the important work you do, which is why you will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
- Cycle to work scheme and Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
-
Discounts – including Blue Light and NHS Discounts, mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping.
If you hold an appropriate teaching/assessing qualification £25, 276. If you do not hold an appropriate teaching/assessing qualification £23,590 during probation period until you have obtained the necessary qualification
Why Join Us as a Trainer?
As one of our trainers, you will not only be valued for your expertise, but also provided with opportunities to advance your professional skills.
We have high expectations of our trainers, but in return for your dedication and commitment, as a trainer at St John Ambulance, you will become an integral part of our mission to save lives through the delivery of high-quality first aid and mental health first aid training. You won’t just be teaching skills—you’ll be empowering people with the confidence to make a real difference in their communities, and to give every learner a positive and beneficial experience.
About St John Ambulance
This is a fantastic opportunity to join a dedicated team of over 1,550 employees and 33,000 volunteers, all working towards a common goal: saving lives through essential first aid services, training, and campaigning to put lifesaving skills at the heart of every community. As a charity with a long and illustrious history, we are proud of our past and excited about creating a healthier, safer, and more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling access to vital physical and mental health first aid. We empower people with the clinical skills and confidence to respond effectively in emergencies. From our ambulance response services to training and outreach programmes, we provide lifesaving support across the UK.
What sets us apart?
Career Development & Progression: We believe in investing in our trainers, to make them the best version of themselves. As part of our team, you’ll have the opportunity to achieve a recognised and respected Level 3 Award in Education and Training (AET). For the right candidate, we also offer progression opportunities and continuous professional development (CPD). Exceptional Onboarding Experience: From day one, you will undergo a comprehensive onboarding, training, and induction process, including full First Aid training and or Mental Health First Aid training, ensuring that you have the confidence and skills to lead your classes effectively from the start. Our learners journey is at the heart of everything that we do, so we will make sure that you are ready to provide the best training experience for everyone.
Opportunity to Teach a Variety of Courses: You won’t just be limited to standard first aid courses. As you progress, you’ll have the chance to deliver training in other key areas, including mental health first aid, community response programmes, and other essential lifesaving skills.
Support for Continuous Learning: We support and encourage continuous professional development (CPD). You'll have access to a wide range of opportunities to expand your knowledge and skills, allowing you to grow within the organisation and broaden your expertise.
About You
While we would prefer candidates with previous experience in training, teaching, or instruction, full training will be provided for the right candidate. It is important that you are the right type of person with the right characteristics, mind-set and attitude, to become a St John Ambulance Trainer.
If you’re passionate about making a difference and keen to share your skills with others, this role could be perfect for you. We’re looking for enthusiastic, approachable individuals with excellent communication and presentation skills, who are comfortable in front of an audience and who are motivated to deliver high-quality training to a wide range of learners. You will have examples from your background of your creativity, adaptability and willingness to look for ways to continually improve.
Please note that hybrid work is not available for trainers, as the role is largely in-person. While some courses may be delivered online, this is dependent on bookings, and trainers are generally expected to be on-site for the majority of their work. It is important that you have strong organisational and time management skills, and can be relied upon to be punctual at all times.
How to Apply
Please see the job description for more details (this can be viewed on our website or once you click apply).
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance is committed to increasing the diversity of our team and ensuring we reflect the communities we serve. Everyone is valued and supported to thrive within our organisation. We have several networks, including Multi-Culture, Disability and Accessibility, Pride, Family and Carers, and Women’s groups. We do not tolerate any form of discrimination and work to create an environment of mutual respect and belonging, where everyone can bring their whole selves to work.
St John Ambulance is committed to safeguarding and promoting safe recruitment practices. All successful applicants will undergo pre-employment checks, including DBS clearance, as part of the onboarding process, if applicable to the role.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for an Advocate to join our team in Bedfordshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
The role may involve advocating for our autistic clients and those with learning disabilities to undergo care and treatment reviews. Therefore, if you have personal lived experience in this regard—whether through your own journey or supporting a family member—it would be advantageous.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Bedfordshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to reliable transport five days a week and a reliable home internet connection are essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits
· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
· 5% employer pension & minimum 3% employee contribution
· Salary sacrifices pension scheme
· Separate Life Assurance Cover (equivalent of two times your annual salary)
· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
· 24/7 Employee Assistance programme
· Access to remote counselling service
· Paid Disability Leave
· Paid compassionate Leave
· Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page and follow the instructions to create an account on our website.
Important Dates:
Closing date for applications: 5pm 29 August 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Interview dates: 2 & 3 September 2025
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please visit our website.We look forward to hearing from you.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Croydon.
Sounds great, what will I be doing?
Your primary focus will be on housing and benefit-related support for vulnerable adults aged 16 and over who are referred to the service.
You will support staff in managing their caseloads, conducting regular supervisions, and ensuring effective service delivery.
This role offers an exciting and varied working week. You will need to manage your own time and workload effectively. You will play an invaluable role in helping individuals make positive changes using the recovery model. We welcome applications from candidates with lived experience.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting people with mental health needs and complex challenges in floating, outreach, or accommodation-based services. They should demonstrate a strong understanding of recovery principles and be confident in delivering person-centred support, including key working, support planning, and risk assessments to promote independence.
A good knowledge of issues facing the client group—including mental illness, substance misuse, and housing-related risks—is essential, along with the ability to liaise effectively with external professionals to develop support packages.
The role requires knowledge of housing management (including maintenance and repairs), health and safety in accommodation and home settings, and safeguarding protocols. The candidate must have a good understanding of welfare benefits, housing options, and related legislation.
Strong communication, literacy, numeracy, and IT skills are key, including the ability to accurately record client information. The role requires self-motivation, initiative, teamwork, flexibility to work evenings or weekends, and the ability to travel across the borough.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Greenhouse Sports is on a mission to change the lives of young people in poverty through the power of sport and mentoring.
Too many young people are being left behind. It’s not because they lack potential, but because poverty stacks the odds against them, affecting their education, mental health, and their future.
Our full-time Coach-Mentors work daily in schools in high-deprivation areas, significantly improving attendance, behaviour, wellbeing and life skills. Our Greenhouse Centre (re-opening in Autumn 2025 following refurbishment) provides year-round sport, mentoring and outreach for young people and communities who need it most.
The Deputy Director of Fundraising is a new role, as we work towards a step-change in income growth. The team currently generates £4m annually from major donors, trusts, institutions and businesses, plus an impressive array of special events raising an additional £1m per year. We know there is potential for more, and this role will drive forward a new strategy to help even more young people have a fair chance in life.
The role will report to the Director of Fundraising and Communications and will lead a team of 13 (with direct line management of 5).
The role will:
- Lead the fundraising strategy for income growth.
- Oversee all high-value fundraising streams generating £6m+ annually, ensuring cross-channel opportunities are maximised.
- Oversee the personal development of the fundraising staff, being an inspirational role model and leader.
- Work in close partnership with the Director of Fundraising and Communications, deputising as needed.
- Act as an ambassador for Greenhouse Sports and our mission, regularly representing us with partners, at events and sector activities.
- Proactively fundraise and manage relationships at an appropriate level, role modelling collaborative, ambitious approaches.
- Build meaningful relationships across the organisation, including with senior volunteers, impact and insight teams, research partners and coaching development teams.
The ideal candidate will have:
- Extensive experience of the fundraising mix, particularly philanthropy and fundraising events – or comparable experience from the commercial sector.
- Proven experience of leadership and strategy development.
- Experience working with 7-figure budgets.
- Able to provide and receive highly complex, sensitive and confidential information, and negotiate with senior stakeholders.
- Track record in successfully leading, motivating and developing teams.
The ideal candidate will be:
- Up for a challenge with the support and skill of an ambitious team around you.
- Brave, gritty and determined.
- Proactive, positive and solution-focused.
- Looking for an opportunity to be part of something that is bold and exciting.
- Someone who cares deeply about young people, our mission, and your team.
Helping young people succeed through sport and team spirit
The client requests no contact from agencies or media sales.