Community programmes manager jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About This Vacancy
We are looking for an organised and detail-oriented Project Officer to join our International Programmes Team on a permanent basis, working within our Asia region.
Overview
The Project Officer will be part of a regional team that works with new and existing partners to design, deliver and learn from projects in line with the organisation’s mission. The team supports the full project cycle: partner engagement, application review, due diligence, project design, contracting, implementation support, monitoring, evaluation and project closure, maintaining accurate records throughout, in close collaboration with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists).
The Project Officer will work collaboratively across the regional team, providing flexible support and surge capacity during peak periods and responding to emerging priorities as required. Under the supervision of Programme Managers and the Regional Director, they will also take day-to-day responsibility for a portfolio of assigned partners and specific projects, ensuring timely progression from concept to completion and that documentation, compliance, quality assurance and learning requirements are met. This includes working with the Quality Team to integrate appropriate MEAL approaches, support data quality and ensure learning is captured and shared.
Key Responsibilities
·Project Identification and Evaluation
oIdentify and assess project concepts and proposals with assigned partners, ensuring alignment with organisational strategy, feasibility, risk, safeguarding considerations and expected impact.
oContribute to emergency or rapid-response programming when required, including providing surge support to colleagues and helping to coordinate time-critical actions.
oSupport partner mapping and relationship management activities, helping to identify potential partners and project opportunities.
oUndertake contextual and partner due diligence research to inform project design, risk management and decision-making.
oPrepare high-quality proposals for internal review and project governance processes, including summaries of recommendations, risks and mitigation actions with the support of the Quality Team and in line with standards set by them.
·Grant Administration
oSupport Programme Managers and the Regional Director through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.
oManage any individually assigned projects through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.
oEnsure projects comply with organisational policies and procedures (including safeguarding and due diligence), and any relevant donor, statutory and partner requirements.
oEnsure the fulfilment of any actions mandated by the Programmes Subcommittee.
oTrack delivery against agreed plans, budgets and results frameworks; flag variances, support problem-solving with partners and colleagues, and recommend adjustments where needed.
oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to agree proportionate MEAL plans for assigned projects (e.g., indicators, data sources, reporting schedules), and to strengthen quality assurance throughout implementation.
·Stakeholder Engagement
oAct as a key point of contact for assigned partners, working closely with Programme Managers and the wider regional team to coordinate support and decision-making.
oMaintain regular communication with partners to provide guidance throughout proposal development and implementation, including on reporting requirements, procurement expectations and agreed outputs/outcomes.
oCoordinate with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to support partner capacity strengthening on quality assurance and MEAL requirements, and to address quality or evidence gaps identified during implementation.
oDevelop familiarity with other organisations working in the Region and look for opportunities to collaborate with and learn from them.
·Budget Administration
oSupport sound financial management across the Regional Team and for assigned projects, including budget review, payment scheduling, verification of supporting documentation and reconciliation of expenditure against budgets.
oFor approved projects, ensure that all finance processes are completed to facilitate payments.
oPrepare clear updates and financial summaries for Programme Managers, the Regional Director and other internal stakeholders, maintaining an appropriate audit trail.
·Reporting and Documentation
oMaintain complete and accurate project documentation for assigned projects, including due diligence records, agreements, correspondence, partner reports and closure documents.
oMaintain project and partner information in relevant systems and trackers, producing reports and analysis as required.
oMonitor progress and results, review partner narrative and financial reports, support evaluations where appropriate, and ensure project learning is captured and shared within the team.
oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to review project evidence, ensure data quality standards are met, and support evaluations, reviews and learning products as required.
oCoordinate meetings and follow-up actions (including agendas, minutes and action logs) to ensure decisions are recorded and progressed.
Other duties
The above is not an exhaustive list of duties. From time to time, the postholder may be asked or required to carry out additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.
Person Requirement
Essential
·Experience in project administration or coordination, ideally in the charity, NGO or public sector.
·Excellent verbal and written communication skills, with the ability to engage effectively with a wide range of partners and stakeholders across different cultures and contexts.
·Proficiency in MS Office suite and comfort using online systems for project tracking and document management.
- Strong organisational skills, with the ability to plan and manage multiple projects and deadlines.
·Strong attention to detail.
·Ability to work collaboratively and flexibly as part of a diverse, dispersed team.
·Ability to multitask and meet multiple deadlines under pressure.
·Familiarity with CRM or grant management systems (e.g. Salesforce)
Desirable
·Experience supporting monitoring, evaluation and learning (MEL/MEAL) processes and/or producing donor-style reports, including working with quality assurance or MEAL specialists.-
·Additional languages relevant to the region
Person specification
·A strong commitment to the values and mission of Barnabas Aid, with an understanding of Christian principles and ethics in project management.
·High level of integrity, ethical conduct and professionalism
·Personal resilience and adaptability.
·Discretion and sensitivity with understanding of issues of confidentiality.
·A flexible approach to work, with a cooperative and collaborative attitude, ensuring excellent standards of service are always maintained.
From time to time, additional training, including safeguarding training, may be required.
The offer of employment will subject to the appropriate pre-employment checks such as references, qualifications, DBS criminal records, and eligibility to work in the UK.
How to Apply
Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


The client requests no contact from agencies or media sales.
Supporter Acquisition & Development Manager
Reporting to:
Head of Fundraising
Location:
Hybrid / Leatherhead (UK-wide considered)
Salary:
£35,000 – £40,000 (dependent on experience)
Role purpose
This is a critical, income-generating role responsible for growing Perennial’s Individual Giving programme and increasing unrestricted income, with a primary focus on supporter acquisition and on supporter development and retention.
This role translates strategy into delivery by converting audiences into supporters, and supporters into income, so our Services team can provide meaningful impact in people’s lives and income into meaningful impact.
You will own and deliver acquisition income targets, and working with our Marketing team lead on the development of audience-led, multi-channel campaigns that attract, convert and retain supporters.
This is an opportunity to build and scale Perennial’s Individual Giving programme from an early stage, shaping propositions, channels and supporter journeys to drive sustainable growth.
Working closely with our marketing and digital teams, you will turn awareness of Perennial into measurable income and long-term supporter value.
Key responsibilities
1. Acquisition strategy, income ownership & growth
· Develop and deliver a data-led Individual Giving acquisition strategy, aligned to organisational income goals
· Own and deliver annual acquisition income targets, with clear accountability for ROI and performance
· Plan and work with our Marketing and Digital teams to deliver integrated, multi-channel campaigns, leading on the who and the why
· Build and scale regular giving acquisition, as a core long-term income stream
· Develop, test and refine compelling fundraising propositions that convert audiences into donors
· Work collaboratively to identify, test and scale new acquisition channels and opportunities
· Manage and optimise an acquisition budget, ensuring strong return on investment
2. Audience insight, segmentation & targeting
· Identify and prioritise high-value target audiences, including horticulture professionals, industry supporters and the wider public
· Develop clear audience segments and personas, based on behaviours, motivations and values
· Use CRM and campaign insight to drive targeted, personalised acquisition activity
· Ensure all activity is audience-led, insight-driven and performance-focused
3. Campaign delivery, testing & optimisation
· Lead end-to-end campaign delivery from planning through to evaluation and optimisation, working with Marketing to deliver effective branded, cross channel content.
· Implement a test-and-learn approach, continuously improving messaging and targeting
- Monitor and report on key performance metrics, including CPA,ROI and LTV
- Extend campaign lifecycles and maximise value through integrated, multi-channel planning
4. Supporter development & retention
· Design and deliver effective supporter journeys, moving individuals through a typical supporter lifecycle
· Deliver high-quality stewardship and supporter care, including welcome journeys
· Support progression into regular giving and mid-value giving
· Lead the development of legacy giving within the fundraising programme, working closely with the Head of Fundraising to build a sustainable pipeline.
5. Content, propositions & engagement
- Lead the development and testing of fundraising propositions that clearly communicate impact, urgency and relevance to the horticulture sector
· Work with Marketing & Communications to deliver storytelling-led, conversion-focused content
· Ensure messaging is audience-specific, emotionally engaging and income-driven
6. Data, CRM & insight
- Work closely with Data/CRM colleagues to ensure accurate segmentation and data selection and develop effective campaign tracking and reporting
- Use data and insight to optimise campaign performance, enhance audience targeting and conversion rates, and increase overall supporter lifetime value.
- Ensure all fundraising activity complies with relevant regulations and standards, including General Data Protection Regulation (GDPR), Fundraising Regulator guidance, and Gift Aid requirements.
Scope & resources
· Responsibility for Individual Giving acquisition performance and income growth
· Management of an annual acquisition budget (to be developed and scaled)
· Access to internal expertise across fundraising, marketing, digital and data
· Opportunity to shape agency relationships and campaign delivery
Success measures (KPIs)
· Delivery of annual acquisition income targets
· Growth in new supporters and donors recruited
· Improved cost per acquisition (CPA)
· Increased conversion rates and ROI
· Growth in regular giving numbers and value
· Improved retention and lifetime value (LTV)
Person Specification
Essential experience
· Proven track record of delivering successful acquisition or Individual Giving campaigns that meet income or growth targets
· Experience managing multi-channel marketing or fundraising campaigns
· Good understanding of digital acquisition and direct marketing techniques
· Experience managing budgets and analysing performance data
· Experience using CRM systems for segmentation, targeting and reporting
Skills & competencies
· Strong commercial and income-driven mindset
· Excellent analytical and data interpretation skills
· Ability to translate insight into high-performing campaigns
· Strong project and campaign management skills
Personal attributes
· Results-driven, proactive and accountable
· Comfortable working in a target-driven, performance-focused environment
· Collaborative and solutions-oriented
· Motivated by delivering measurable impact through income generation
· Interest in horticulture or the outdoors (desirable)
Why join Perennial
This is a unique opportunity to build and shape a growing Individual Giving programme within a respected national charity supporting people across the horticulture industry.
You will play a central role in turning engagement into income, helping ensure more people can access vital support before crisis happens.
The role offers:
· Real ownership and accountability
· Opportunity to shape strategy and delivery
· Scope to grow income and to make a tangible difference to people’s lives
This is an exciting opportunity for an experienced Prospect Research professional to take ownership of a key function within a growing Trusts & Philanthropy team at the Royal British Legion. Sitting at the heart of major donor and philanthropic fundraising activity, this role will shape and strengthen the prospect pipeline, uncovering new opportunities across high-net-worth individuals, trusts, foundations and corporate networks. Working closely with senior stakeholders, trustees and fundraising colleagues, you’ll provide the insight, intelligence and strategic thinking that helps turn opportunities into long-term relationships and significant support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We’re looking for someone who is naturally curious, commercially aware and highly analytical, with the confidence to work with complex information and turn it into clear, actionable insight. You’ll have experience conducting in depth prospect research, producing high quality briefing materials and managing sensitive information with accuracy and discretion. Just as importantly, you’ll understand how to build momentum within a pipeline spotting connections, identifying emerging opportunities and helping colleagues make informed decisions through strong research and due diligence. This is a role for someone who enjoys joining the dots, thinking strategically and influencing fundraising activity behind the scenes.
Alongside the opportunity to lead and develop prospect research activity, you’ll join a collaborative and ambitious team that values expertise, ideas and initiative. You’ll have the chance to work on high-value fundraising opportunities, contribute to future strategy and play a visible role in how philanthropy develops across the organisation. If you’re someone who thrives on uncovering opportunities, enjoys working with data and insight, and wants a role where your research genuinely drives fundraising success, this is a fantastic opportunity to make your mark.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as
possible.
As a Senior Employment Advisor (Youth Employment Lead), you will sit within the Adult Learning, Skills and Employment team, delivering high-quality, person-centered employment support to residents facing a range of complex barriers to work. You will take a lead role within our youth employment provision, working alongside colleagues across the service to ensure strong outcomes for all beneficiaries and will also deliver across all our funded provision which may vary over time but will always target those with significant barriers to employment.
Reporting to the Employability & Progression Manager, you will manage and support a varied caseload into employment by providing high-quality information and guidance. You will conduct in-depth initial assessments to produce SMART and tailored action plans, maintain regular meaningful contact with beneficiaries, and conduct regular reviews of agreed actions. It is essential that you are able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths-based approach to their journey into employment.
You will deliver holistic, person-centered support spanning one-to-one guidance, CV and interview preparation, and the planning and delivery of group workshops and employment preparation sessions. You will have a strong understanding of the local and London employer landscape and will contribute to ensuring we consistently meet the performance targets and KPIs that underpin our funded programmes.
You will have at least 3 years’ experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidence-based practice, working to set targets, and will be equipped with strong influencing and interpersonal skills. You will also be responsible for producing and submitting weekly/monthly caseload reports and maintaining accurate, up-to-date beneficiary records on our internal systems.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Scope of the role
The CDO holds primary responsibility for monitoring and quarterly reporting of the Linkage Plus, Mayors Fund and other community programmes. The CDO will also hold primary responsibility for leading and chairing quarterly meetings with Linkage hubs and the equivalent in other programmes as well as commissioners/funders. The CDO will hold primary responsibility for coordinating with Linkage hubs (4 community centre hubs).
Key Responsibilities
Linkage and Community programme development:
- Support the Community Programme Manager to collaborate with local residents to co-design a range of community activities and programmes that address the needs and interests of the community
Monitoring, reporting and evaluation:
- Lead on the effective monitoring, evaluation and reporting of Communities Programme activity and outcomes. This includes collecting and analysing data, maintaining accurate records, and leading on all aspects of funder and internal reporting, including quarterly reports.
Community Engagement:
- Build and maintain strong relationships with service users to ensure the centre remains responsive to the evolving needs of the community.
Collaborative Partnerships:
- Support the Communities team to establish and maintain collaborative partnerships with Linkage partner organisations, local charities, community stakeholders, statutory services, commissioning bodies and potential funders to strengthen local networks, improve service coordination and support positive outcomes for residents.
Organisational working:
- Contribute to the overall development and implementation of Toynbee Hall’s strategy
- Build good working relationships across the organisation
Managing Yourself
- Work toward an agreed annual work-plan meeting targets and milestones
- Prioritise and managing your workload
Person Specification
The successful candidate will demonstrate:
Essential Criteria
- Demonstrable understanding of community engagement, co-design and empowerment methods
- Strong networking skills and the ability to build partnerships with organisations.
- Experience of working with local commissioners and funders, including producing accurate and timely monitoring, evaluation and progress reports against key performance indicators (KPIs)
- Experience of working with vulnerable members of the community who struggle to access support; understanding their needs and the complexities of building trust with communities that experience structural inequality
- Knowledge of poverty-related issues and a commitment to addressing them
- Understanding and experience of safeguarding processes and supporting teams to understand and implement safeguarding policies and procedures
Desirable criteria
- Knowledge of resources and services available to older individuals within the community.
- Our community speaks over 33 languages, such as Sylheti, an ability to speak a South Asian language would be helpful
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
- Perk Box
- Life Insurance
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 28 June 2026
Please note the right to work in the UK is a requirement of this role.
Please refer to the attached job description for more details.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
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We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
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We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
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We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
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We connect businesses with communities, creating meaningful employee volunteering projects.
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We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Role Description
Volunteering Matters Brighter Futures CEC works with pupils (aged 12-18) who are care experienced or on the edge of care across the City of Edinburgh.
The project has two parts, one is to work one to one with the young people referred to the project, supporting them to experience a volunteering placement with local charitable organisations that will build their confidence and allow them to grow and learn new things in a different environment out with school.
The second part is our group work, the Youth Engagement Manager will be responsible for up to 7 small groups within schools across Edinburgh.The Youth Engagement Manager supports the young people engaged in the groups to develop and deliver a Youth Social Action project within their community.
We’re looking for a patient and engaging Youth Engagement Manager to join the Brighter Futures team in Edinburgh. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values and strategy.
Due to the nature of this role and the needs of the young people we support, including the requirement to provide appropriate support and engagement for young males with complex experiences, there is a genuine occupational requirement for the postholder to be male under Schedule 9 of the Equality Act 2010.
Key Duties & Responsibilities
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To build relationships with the young people, acting in a non-judgemental way to support them through their Brighter Futures journey.
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Consistently role modelling and displaying Volunteering Matters organisational values
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Deliver and develop the Brighter Futures Schools programme across the City of Edinburgh, meeting ambitious targets and milestones, ensuring all young people engaged achieve positive outcomes
Develop and deliver our Social Action group work project in different schools across Edinburgh.
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Work alongside staff form residential units, parents and carers to help support building a relationship with the young people referred to our one-to-one work
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Build relationships with different high schools across area through both our group work and one to one program.
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To maintain excellent relationships with charity and not-for-profit partners in Edinburgh - ensuring diverse, high quality volunteer roles are available that reflect the needs and interests of young people.
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Establish and maintain effective working relationships with internal and external stakeholders including colleagues, volunteers, families, school staff, social work, NHS, Education partners, third sector organisations and others.
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Support the young people to complete awards and qualifications linked to their volunteering.
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To manage all elements of a young persons experience, from referral to completion of their journey
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To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate
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Ensure monitoring, impact and evaluation information is collected and that Brighter Futures meets it’s agreed targets, reporting format and schedule.
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Assist the Senior Project Manager by preparing Impact Reports
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Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software such as Canva
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This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Skills / Knowledge Required
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Excellent knowledge & understanding of the life challenges and issues that young people face in Scottish society including an understanding of “The Promise” as well as understanding of trauma informed practice.
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Experience delivering a youth work approach to young people who challenge.
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An understanding of how to assess the needs of an individual using a person-centred approach
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Excellent written and verbal communication skills including being able to have strategic conversations with partners and stakeholders one minute and talk to an anxious or unsure young people the next.
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Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively
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Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages including a CRM.
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Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative.
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The post holder should be non-judgemental, competent, conscientious and self-aware.
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Ability to develop and sustain relationships with a wide range of people.
Experience Required
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Significant experience working directly with young people, specifically those who are care experienced or who face life challenges
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Experience of youth work in a group setting
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Experience in all aspects of effective Volunteer Management (recruitment, training, support)
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Experience developing strong working relationships, with a range of internal and external stakeholders
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Experience of project management, achieving goals, managing a busy workload and working to deadlines
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Experience of measuring the impact of mentoring/volunteering, and understanding the results
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Understanding of and full commitment to Equality, Diversity, and Inclusion
Qualifications Required
Relevant experience and values alignment is more important for this role than specific qualifications
Location
This role is based in Edinburgh, a large part of your hours will require you to work within the community and schools, for the other hours you will have the opportunity to work from home. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied.
PVG
This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. We will support you to become a PVG member if you are not already. Having a conviction will not necessarily cause a bar to employment.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
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Flexible Working by Default (re hours & place of work)
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Unlimited Annual Leave
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Employee Pension scheme
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Life Assurance
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Cycle to Work Scheme
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Season Ticket Loan
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Employee Assistance Programme
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Enhanced sick and family leave.
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Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
About The Role
This is an exciting opportunity to join a newly structured Individual Giving team at a time of real investment and change. As Retention Manager, you’ll play a key role in shaping and delivering supporter journeys that are insight-led, commercially focused and designed to maximise long-term engagement. Working across a wide range of campaigns and communications, you’ll help create a seamless experience for supporters, ensuring activity is connected across acquisition, welcome, growth and retention. This is a role with genuine influence, where your ideas, planning and campaign delivery will directly contribute to sustainable fundraising growth.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We’re looking for someone who understands how to build effective supporter communications and can confidently manage campaigns from concept through to delivery and analysis. You’ll work closely with internal stakeholders, agency partners and data teams to develop targeted, audience-focused campaigns that balance creativity with performance. With multiple projects running at once, you’ll need to be highly organised, comfortable managing competing priorities and confident using insight, reporting and audience segmentation to shape decisions and optimise results.
The successful candidate will bring strong experience from a fundraising, CRM or customer marketing environment, along with the ability to build relationships and influence at all levels. You’ll be someone who enjoys working collaboratively, thrives in a fast-paced setting and takes a proactive approach to problem solving and campaign delivery. This role would suit an experienced campaign manager who is looking for a position with variety, visibility and the chance to help shape how supporter journeys are delivered within a major fundraising operation.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The role
We’re seeking a Prospect Research Manager to join our collaborative Philanthropy and Partnerships team. This is an exciting new role in the team as we invest in building our high value pipelines across trusts, foundations, major donors and corporates.
We have worked with a consultant to lay the foundations for a new to the organisation prospect research function. Over the last five years, our database has grown considerably, offering a strong opportunity to enhance our prospect research. We are looking for a full-time member of the team to take this work forward, embed an insight led approach to prospect research and work with the team to effectively manage pipelines and grow income.
The Prospect Research Manager will play a critical role in driving the organisation’s growth by prioritising the identification and development of new prospects and building a strong, sustainable pipeline. A key focus of the role will be on effectively segmenting and prioritising prospects, using data-driven insights to inform decision-making and ensure resources are directed towards the highest-value opportunities. The postholder will work closely with fundraisers, demonstrating a collaborative and proactive approach. Success in this role will require speed and agility, being able to quickly interpret briefs, distil complex information into clear, actionable insights, and deliver high-quality outputs within tight timeframes.
- You will play an integral role in the development of our trusts, major donor and corporate pipelines, identifying prospects within our existing network and working with the team to explore new opportunities
- You will lead on due diligence processes and GDPR compliance
- You will work with the team to build a robust pipeline management process to accurately record pipeline values, income and activity
About You
- You will be detail orientated, confident with Raisers Edge or a similar database and able to work with our internal personas and tools to identify potential high value supporters
- You will have experience working across different income streams to identify potential connections
- You will be motivated by seeking out new opportunities and working collaboratively with the team to secure 5, 6, and 7 figure gifts
- You’re a personable and collaborative professional who builds strong relationships with fundraisers, thrives in a fast-paced environment, and contributes positively to an engaged and supportive team culture.
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
- Courage
- Compassion
- Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with Sabina Pasokhy.
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that first-round interviews will take place remotely on 30 and 31 July 2026. Second-round interviews will be held in person on either 5 or 7 August 2026.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
We are looking for an experienced and collaborative Education and Partnerships Manager to join PEAS on a 12-month parental leave cover, supporting our mission to expand access to quality secondary education across Africa.
PEAS works at both school and system level, combining a network of high-performing schools with partnerships with governments to improve education outcomes at scale. This role sits within our Technical Team, working closely with colleagues across Uganda, Zambia and Ghana to ensure our programmes are evidence-based, impactful and positioned to influence wider education systems.
The role
This is a varied and high-impact role combining programme delivery, research and external engagement. You will:
- Support the design and delivery of PEAS’ system strengthening programmes, working with government partners to improve education quality at scale
- Develop high-quality materials, tools and training to support programme implementation and external engagement
- Contribute to research, learning and evidence generation to strengthen PEAS’ approach and influence the wider education sector
- Build and manage relationships with key stakeholders, including government partners, funders and collaborators
- Support organisational strategy by identifying opportunities to grow PEAS’ impact in new and existing countries
You will play a key role in ensuring that PEAS’ model is grounded in evidence and effectively shared to drive wider system change.
About you
We are looking for someone who has:
- A strong understanding of evidence and international best practice in education, including areas such as teacher development, instructional leadership, curriculum implementation and education system strengthening.
- Experience supporting the design, implementation, evaluation or scaling of education programmes.
- Experience working within education systems in Sub-Saharan Africa, including supporting programme implementation, system reform or government partnerships. Experience in Zambia, Uganda, Ghana or Malawi would be an advantage.
- Excellent written and verbal communication skills, with the ability to adapt messages for different audiences including governments, donors, technical audiences and practitioner
- Strong analytical skills, including the ability to synthesise research, evidence and programme learning to inform decision-making
- Proficiency in Microsoft Office, including PowerPoint and Excel.
- A degree in Education or a related field. A Master's degree would be an advantage.
And who is...
- Passionate about improving education outcomes for young people.
- Collaborative and low ego, with a willingness to listen, learn and support others.
- Curious and intellectually engaged, with a genuine interest in understanding what works in education and why.
- Adaptable and comfortable working across multiple programmes, priorities and contexts.
- A self-starter who takes initiative and enjoys solving problems.
- Resilient and professional, remaining calm and solutions-focused when challenges arise.
- Thorough, with strong attention to detail and a commitment to high-quality work.
Why join PEAS
You will join a small, ambitious and globally connected team working to transform education systems. PEAS combines practical delivery experience with a strong focus on evidence and partnerships, enabling impact that reaches far beyond our own schools.
We offer flexible and remote working options, and welcome applications from candidates based in the UK, Zambia or Uganda.
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To apply, please click the 'Redirect to Recruiter' button to be redirected to our application form. Please ensure you have read the job pack attached to this job advert before applying.
The closing date for applications is Sunday 5th July 2026.
PEAS is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. We are an equal opportunity employer and actively seek a diverse applicant pool.
The client requests no contact from agencies or media sales.
WHO WE ARE
We're FIRST UK, an EdTech charity making STEM more diverse – using robots, industry mentors, and epic competitions to drive a skills-equipped, workforce-ready talent pipeline.
It’s an exciting time to join the charity as we move from start-up to scaling mode with a brand new strategy backed by government investment alongside some of the world’s leading tech-enabled businesses, including Arm, Bloomberg, Qualcomm, and many more.
As BBC Broadcaster Spencer Kelly summarised.
“It’s easy to see why competitions like this really do help students develop the skills they’re going to need for the rest of their lives. Honestly, I wish I had something like this when I was at school.”
WHAT WE’RE LOOKING FOR
A programme manager with a flair for engaging people. Someone who can help grow the UK’s most ambitious student robotics movement through:
- Outreach - increasing uptake amongst schools and youth groups
- Support - ensuring a high-quality experience for partcipants and teachers
- Events – supporting delivery of epic robotics tournaments
- Volunteering - recruiting, upskilling and stewarding event staff and mentors
- Partnerships – fostering a local community of STEM champions and partners
You’re an all-rounder, motivated by working with young people, educators, and industry to engineer better futures. Reporting to our Head of Delivery (that’s Vicky on our website), you’ll be instrumental in scaling our impact regionally.
WHAT YOU'LL GET
Responsibility. Ownership. Sense of purpose. You’ll be working in a small (9 merry folk), dynamic organisation which is agile and collaborative. We have a strong value proposition and refreshing brand. Our case for support is built on three decades of evidence. Well before pandemics, we were working flexibly and remotely – it’s embedded in our culture.
- £32,000 - £39,000 per annum dependent upon experience
- 25 days holiday, plus 8 bank holidays, and a Christmas gift
- Enhanced maternity and paternity leave
- Super-flexible, hybrid role with lots of responsibility
I like the sound of this. Is there more I need to know?
Yep - check out the full role profile on our website.
What's the process?
- Submit CV and optional cover letter
- Answer three simple screening questions
- Role closes 23:59 on Sun 28 Jun
We make STEM less intimidating, more diverse and inclusive, empowering young people to make informed choices about their future.
The client requests no contact from agencies or media sales.
Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.
We’re looking for an inspiring Head of Community Delivery to join our London-based team. This is a senior leadership role within our Delivery Team, where you’ll play a key part in shaping and delivering AllChild’s place-based programmes, ensuring they create meaningful and lasting impact across your region.
For further information, please view the Job Pack.
To apply, please visit our website via the Apply button.
Closing date: 9 July 2026.
We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Community and Event Fundraising Manager.
About the role
The Community and Event Fundraising Team help us achieve our goal of raising income through marketing a wide range of fundraising products and sponsored events to different audiences and supporting those participating in events throughout their fundraising.
The Community and Event Fundraising Manager is accountable for developing and implementing an ambitious community and event fundraising programme by building relationships and converting supporter enthusiasm into action. To achieve this the role will be working across a variety of different audiences, including individuals, community groups (internal and external) and companies who wish to raise to engage in fundraising.
Income from Community and Events has grown by over 30% in the past 12 months, and is on target to increase by a further 30% this year so this a great time to join and lead the team.
The role is responsible for 3 members of staff: the Community and Event Fundraiser, the Community Groups Fundraiser, and the Fundraising Events Coordinator. As our programme grows, this role will also need to provide day to day support on key projects. They will be expected to attend weekend/evening events on a reasonably regular basis - eg being present at all of our Challenge events.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You have experience managing successful community and event fundraising programmes and have a track record of growing income from both existing audiences and new business development and are excited by the opportunity to grow income even further.
- You can construct and manage team plans and significant budgets and develop KPI's to track performance.
- You collaborate and positively contribute to an inclusive culture.
- You are skilled at analysing data, have a good knowledge of different marketing techniques and are able to apply these to target effectively.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
About the role
The engagement directorate is responsible for growing awareness, trust and engagement with Breast Cancer Now - so more people get support and give support. It leads the £47m we raise annually today and our ambition to grow this to £69m by 2029/30, alongside a new £60m Campaign.
At the heart of this is a focus on relationships - using data and insight to create meaningful experiences that inspire people to give their time, money and voice. Within this, the insight & experience function sits in the high value intelligence & experience team, supporting our high value partnerships and campaign ambitions. With a focus on more holistic, supporter-led engagement, this role will help strengthen how we understand, engage and inspire high value supporters.
Working closely with the senior high value insight & experience manager, the high value insight & experience manager will help develop a consistent approach to gathering and using insight, shaping engagement across both everyday activity and campaign delivery. The role will collaborate across teams to ensure supporter-facing activity is aligned, high quality and insight-led.
The high value insight & experience manager will play a hands-on role in delivering cultivation, stewardship and recognition activity - supporting events, experiences, communications and key supporter touchpoints. This includes developing a strong suite of engagement opportunities for high value audiences and helping ensure supporters feel valued, recognised and connected to the impact of their support.
About you
You’re an insight-led and collaborative individual who is motivated by understanding supporters and enhancing their experience. You enjoy being part of a team and working across a range of activities, supporting colleagues to deliver joined-up, high-quality engagement.
You build strong relationships and work confidently across teams to ensure activity is aligned and supporter focused. Organised and proactive, you’re comfortable managing multiple priorities and maintaining a high standard across everything you deliver.
You’re driven to turn insight into action - helping to shape communications, events and experiences that inspire high value supporters, making them feel valued, recognised and connected to the impact of their support.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£40,000 to £44,000 per annum London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Friday 3 July 2026 9am
Interview date week commencing 13 July 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Service Manager
RESPONSIBLE TO: Chief Executive Officer
HOURS OF WORK: 37 hours per week
BASED AT: 11/13 Queen Street, Worksop, Notts, S80 2AN
HOLIDAYS: 28 days - including statutory holidays (pro rata)
SALARY: £34,000 per annum plus benefits
Main Duties and Responsibilities
- Direct the work of Accommodation Officers and Wardens, ensuring that the team are working efficiently and effectively, providing continuity of service for clients.
- Ensure organisational standards are being met in the accommodation service across all Hope properties.
- Draw up rotas in advance for sign-off from the CEO.
- Monitor staff attendance and report absences promptly to the Management Team.
- Motivate the team through regular one to one supervisions and by modelling good practice.
- Monitor and manage team performance and progress reporting issues at the Management Team meetings.
- Identify staff training needs and submit requests to the Office Manager.
- Ensure adequate procedures are in place, policy is clear and understood by both staff and clients.
- Supervise the delivery of other services provided on site.
- Ensure that weekly property inspections are undertaken by the Wardens and that all health and safety requirements are being met, and they are reporting and recording any actions and concerns promptly to you on a weekly basis.
- Carry out monthly property inspections on all Hope properties.
- Work with the Office Manager to manage all Health and Safety issues.
- Assist in the recruitment and selection of staff.
- Undertake regular file reviews ensuring all client files are regularly updated and are maintained in line with Hope’s requirements.
- Ensure that Accommodation Officers are monitoring the needs of clients, and monitor the initial and further risk assessments against the clients support plan to ensure progress is being made and monitored.
- Monitor Accommodation Officers caseloads and ensure that reports are completed thoroughly and accurately by the Accommodation Officer and in an acceptable timeframe.
- Ensure housing benefit and council tax applications are completed adequately and submit-ted in a timely fashion.
- Undertake disciplinary and grievance procedures as necessary.
- Undertake evictions if these arise.
- Develop assessment criteria to determine suitability of clients applying for accommodation, and confirm applications submitted by Accommodation Officer on behalf of clients.
- Deal with complaints from clients.
- Implement the warnings and exclusions’ policy where necessary.
- Ensure work with clients is tangible and leads to positive outcomes, and that Accommodation Officers are recording all outcomes.
- Submit verified staff timesheets and rotas to the Finance Manager/CEO for payment.
- Take overall responsibility for the hostel petty cash system.
- Ensure client charges are received, recorded and received by Finance Manager.
- Identify Health and Safety issues and action in line with policy and procedures.
- Keep up to date Health and Safety records in line with regulations.
- Take overall responsibility for accurate risk assessment recordings and actions.
- Take overall responsibility for the safeguarding of accommodation service staff and clients.
- Keep up to date incident reports.
- Work in partnership with other agencies to ensure a high standard of service is delivered.
- Monitor equality and diversity, ensuring an accessible service to all clients.
- Attend case conferences, joint assessments and meetings as necessary and directed by the CEO.
- Promote the service to a wider community.
- Provide written monthly reports for management/board meetings as required by the CEO.
- Provide statistical information as required by the CEO.
- To respect the confidential nature of the work.
- To participate in appropriate training and staff development programmes.
- To promote and ensure the implementation and compliance with Hope’s policies.
- To ensure that organisational services are delivered in accordance with Hope’s equal opportunity policy.
- Meet the requirements of rota systems.
- Work closely with the Finance Manager/Deputy CEO in CEO absence.
- To be on the on-call rota and available, when on call, to be on site when required in an emergency.
Person Specification
Essential
- Experience of motivating and managing staff.
- Excellent writing skills with the ability to produce concise and relevant proposals with meticulous attention to detail.
- Proven work experience and in-depth understanding of funding procedures, rules and regulations.
- Ability to be flexible and your skills in problem solving.
- High standard of computer literacy (Excel, Word, Outlook).
- Ability to plan, prioritise and work within agreed timeframes.
- Excellent communication, presentation and interpersonal skills.
- A working knowledge of and commitment to, equal opportunities and anti-discriminatory practice.
- An understanding of the need and practice for confidentiality.
- Ability to work on your own initiative, as part of a team, under pressure and with high levels of self-motivation.
- A thorough understanding of adult safeguarding and working with vulnerable people.
- Experience in managing contracts including quality assurance of services and the importance of monitoring and evaluating services.
Desirable
- An understanding of homelessness and relevant issues.
Job Types: Full-time, Permanent
Pay: £34,000per year
Benefits:
- Casual dress
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Worksop: reliably commute or plan to relocate before starting work (required)
Safeguarding
Hope is committed to safeguarding adults and as part of our safe recruitment practice the successful applicant will be subject to a check with the Disclosure and Barring Service (DBS). The cost of the DBS check (currently up to £59.10) must be met by the successful applicant.
Work Location: In person
Reference ID: ServiceManager26
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we are
Yateley Industries provides housing, employment, and social activities for people with disabilities. Our mission is to create an inclusive community where individuals can thrive. We offer accommodation, employment opportunities and social activities to promote independence, personal growth and belonging.
Job Purpose
The newly appointment Energy Adviser is to provide 1‑to‑1, face‑to‑face energy advice, including home visits, to the local community and residents experiencing fuel poverty and energy‑related issues. The role is focused on supporting vulnerable people, including disabled people, older adults, and those on low incomes, to improve energy efficiency, manage bills, and access appropriate support.
Key Responsibilities:
Advice, Casework and Targets
- Provide 1‑to‑1, face‑to‑face energy advice appointments, including home visits.
- Support vulnerable households, ensuring advice is accessible, inclusive, and person‑centred.
- Offer tailored guidance on:
- Reducing energy usage and costs
- Understanding bills, meters, and tariffs
- Heating systems and basic energy efficiency measures
- Fuel debt, payment plans, and priority services registers
- Accessing grants, discounts, and energy‑related support schemes
- Assist clients with energy correspondence and form‑filling where required.
- You will be part of a larger team working together to reach specific delivery targets.
Outreach and Events
- Deliver outreach sessions, information stands, and workshops in community venues.
- Attend and support community events to promote the charity’s energy advice services.
- Work proactively to reach under‑represented or harder‑to‑reach groups.
Safeguarding
- Undertake lone working, including home visits, in line with organisational lone‑working policies.
- Identify and appropriately respond to safeguarding concerns, following charity procedures.
- Maintain personal safety and professional boundaries at all times.
- Onward referral to local provision for complex cases or support needs beyond our scope.
Administration and Partnership Working
- Maintain accurate case records, monitoring outcomes and impact.
- Work collaboratively with internal colleagues and external partners such as local authorities, health professionals, and voluntary organisations.
- Contribute to monitoring, reporting, and evaluation required by funders.
Key Skills and Qualifications:
- Experience of working directly with vulnerable people, including disabled people.
- Experience delivering energy advice would be a bonus, but not essential.
- A passion or interest in supporting the local community.
- Excellent communication and interpersonal skills, with the ability to build positive relationships with a wide range of stakeholders. Strong interpersonal skills, with an empathetic non-judgemental approach
- Experience of delivering group and outreach sessions.
- Strong organisational skills, with the ability to manage own workload and ability to work independently.
- Good IT skills (email, case management, CRM system, data entry, reporting)
- Already have or committed to undertaking Level 3 City & Guilds Energy Awareness qualification within an agreed timeframe.
- A full UK driving licence and access to a vehicle and business insurance (desirable due to home visits).
Yateley Industries is committed to promoting equality and diversity and welcomes applications from all sections of the community.
We provide high-quality accommodation, meaningful employment, training and enriching opportunities for disabled and neurodivergent adults.



The client requests no contact from agencies or media sales.


