Community registered manager jobs
Main purpose of post
• Provide direct support to people affected by cancer by meeting in person with or providing digital or telephone support to people using the service (patients/clients, carers, relatives, professionals).
• Provide high quality information and support within defined level of competence in relation to cancer. This will include assessment of service users’ information and support needs (Holistic Needs Assessment/Cancer Care Review), provision of written or verbal information, supportive listening and action planning to facilitate self-management.
• Manage referrals from clinical teams in a timely manner, liaising with clinical teams, primary care teams and community partners where necessary.
• Provide care coordination around the individual to ensure their experience of support feels seamless and is transparent, including support from partner agencies.
What you do
Delivery of information and support to people living with and beyond cancer and their families
• Provide information and support within level of competence of the post (Macmillan Levels of Intervention Criteria L1,2,3,4; NICE approved four tier model of psychological support Level 1, 2 & 3).
• This will include:
• Assess the needs of individuals attending / contacting the service and identify the required level of intervention.
• Support users sensitively to help them understand clinical information they have been given (e.g. around diagnosis, treatment, effects of the illness and treatment, cancer terminology), helping to resolve situations where users feel they have been given conflicting information. This will include addressing concerns and queries and working to resolve them and the ability to recognise and work within the limits of own competence and responsibility is crucial, referring issues beyond these limits to relevant people.
• Understand that there will be frequent exposure to distressing/ highly distressing situations and deal with difficult and highly emotive situations in a sensitive manner and base decisions on own professional judgement.
• Deal with service users with complex enquiries or support needs, or who need help in accessing or understanding information, referring to appropriate members of the wider clinical team (CNS, oncologist) when appropriate or signpost them to other supportive services.
• Liaise with clinical staff to support patients and carers in distress.
• Demonstrate a high level of skill acquired through relevant training or equivalent experience whilst demonstrating awareness of the limits of own practice and knowledge and when to seek appropriate support/ advice.
• Provide supporting information around topics such as reducing the risk of cancer, healthy living, diagnosis, treatment options, side effects and living with cancer, in the most appropriate format (e.g. written, verbal, and others as appropriate to overcome any barriers to communication).
• Provide advice on a range of issues e.g. benefits, travel insurance, and facilitate access to services e.g. specialist benefits advice, complementary therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity and externally to address issues identified, and seek advice with more complex issues, directly involving others where necessary, e.g. Clinical Lead (HCP), Cancer Information and Support Advisors, Head of Cancer Support Services; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships with partner organisations in primary and secondary and the voluntary the sector via networking, also giving talks and presenting at relevant groups.
• Plan and deliver ‘pop-up’ information clinics, ensuring these pop-up clinics are evaluated.
• Lead the development and delivery of courses and workshops.
• Lead peer support groups and service-user involvement.
Operational Delivery
• Collect and collate data regarding contacts with people who use the service both in person and by telephone and produce reports of activity as required.
• Plan and organise events and displays externally liaising with departments and agencies as required.
• Lead discrete projects or service improvements under direction of the Head of Cancer Support Services
• Work flexibly to deliver the objectives of the cancer support service, including attending events and outreach sessions across South Yorkshire, North Derbyshire and Bassetlaw.
• Ensure service user participation in development of the service, including facilitating forums and meetings.
• Facilitate open and effective communication with multi-professional teams, both internally and externally.
• Maintain systems and processes to promote a healthy, safe and secure working environment and maintain accurate documentation and report any concerns.
• Act as a role model by demonstrating expertise and maintaining credibility, ensuring a positive image of Weston Park Cancer Charity is maintained.
Assistant Benefits Advisor
Salary £24,000 FTE (rising to £27,000 per year FTE after 1 year and completion of training)
17.5 - 21 hours per week, 6.6 weeks holiday
Remote working with occasional travel for events and meetings in West Sussex
Are you passionate about working with SEND families?
Do you have the transferable skills and qualities to train as a benefits advisor?
We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.
Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of our services providing information, training and peer support.
Our Benefits Advice Service provides support to parents of children and young people with SEND in West Sussex applying for Carer’s Allowance, Disability Living Allowance (DLA) and Personal Independent Payments (PIP). Offering 1-2-1 advice sessions on the above benefits, support with claim checking of draft applications, information resources on benefits and other sources of financial support, and training workshops on DLA, PIP and Universal Credit.
We are looking to recruit a skilled and motivated Assistant Benefits Advisor to join our team
The post holder will be responsible for supporting our Benefits Advisor with the delivery of information, advice and guidance on Carers Allowance, Disability Living Allowance (DLA) and Personal Independence Payment (PIP) to parent-carers of children and young people with special educational needs and disabilities (SEND) in West Sussex. This is a training role with the view to promotion to Benefits Advisor following completion of training.
Person Specification (essential):
• Understanding of challenges facing parents and carers of children with SEND
• Passionate about improving the life chances of children with SEND and their parents/carers, and families
• A highly motivated self-starter with a flexible approach to working life
• A creative and strategic thinker
• Committed to professional and personal development and lifelong learning
• Ability to work independently and manage a diverse and demanding workload
• Comfortable working with people from a diverse range of backgrounds
• Excellent inter-personal and communication skills
• Excellent writing and editing skills
• Experience of using MS Office including SharePoint
• A good all-round education including GCSE’s (or equivalent) or NVQ level 2
See attached job description for details and full criteria
We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.
Closing date for applications is 12th January 2026
Interviews to be held in Littlehampton on 21st/22nd January 2026
To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents)
To empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance.
Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.
We are excited by our future.
About this role
The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.
In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.
We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.
This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.
Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.
Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.
Main duties and responsibilities
Systems
- Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations.
- Support the wider team with IT, including general skill development, leading the Google Space system.
- Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations.
Finance
- Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit.
- Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget.
- Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation.
- Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
- Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors.
- Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
- Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
- Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.
HR
- Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture.
- Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks.
- Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
- Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff.
- Regularly review and keep the Staff Handbook up to date.
- Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.
Administration & Governance
- Manage and maintain databases and our Google Drive system.
- Ensure compliance with GDPR and adherence to our child safeguarding and protection policy.
- Maintain insurance renewals, tracking and filing.
- Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors.
- Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
- Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation.
Strategic insight
- Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with.
Other areas
- Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity.
- Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role.
Personal Specification
Essential
- Minimum of 7 years’ experience of operations in a small/medium charity context.
- Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
- Self-motivated, with an ability to motivate and energise others.
- High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
- Excellent communication, both oral and written.
- The ability to thrive and adapt in a fast-paced, creative and impact-driven culture.
- Strong administrative skills with a high level of attention to detail.
- Experience in creating user-friendly tools and processes to support project and quality management.
- Experience using Google Suite, with strong Excel skills.
- Tech savvy – ability to learn new tech tools efficiently.
- Experience coordinating others.
- Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity
- Strong personal alignment with the mission, vision and values of EduSpots.
Highly desirable
- Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
- Experience complying and strong familiarity with UK charity regulations and requirements.
- Experience preparing budgets and financial reports for donors/grants.
- Experience of working in a cross-cultural team.
- Experience of working with an international charity would be advantageous.
Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January.
The client requests no contact from agencies or media sales.
A little bit about the role
Location: Hybrid, 2 days a week expected in our London Office.
Salary: £65,431.97 (including London Office Allowance) plus competitive pension
Please note that this role will be closing on Monday 5 January 2026 at 9am.
The Principal Practice Tutor will play a leading role in and delivering Frontline’s Approach Social Work programme, a fast-track master’s in social work. This is an exciting role for someone who wishes to combine management and leadership responsibilities whilst keeping a close connection to the work of their team by working directly with participants on the programme.
The role of Principal Practice Tutor is to provide programme leadership and team management ensuring a high-quality teaching experience as well as ensuring excellent participant placement experience by supporting Consultant Social Workers.
The role comprises of six core areas of responsibility:
- Programme leadership and team management
- Resolve escalated participant issues
- Practice learning of participants
- Support of Consultant Social Workers
- Delivery (teaching) and Quality Assurance (marking) of the programme’s curriculum
- Supporting and operationalising wider organisational objectives
You will work alongside the Head of Delivery, Principal Curriculum Leads and Principal Partnership Leads to ensure a high quality, effective learning experience for our participants. You are responsible for successfully incorporating best practice in pedagogy, through the provision of training, guidance and quality assurance activities across teams.
We are actively seeking applicants from Global Majority backgrounds.
A little bit about you
We are looking for a master’s-qualified, SWE-registered social worker with substantial children and families experience and a passion for developing others. You’ll be an engaging leader with strong practice insight, confident decision-making skills and a commitment to inclusive, anti-racist social work education.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
This is an exciting opportunity to join The National Brain Appeal, a highly ambitious neurological charity with an outstanding track record. We have raised significant funds to transform research and care for people living with neurological conditions – from dementia and brain tumours to motor neurone disease and epilepsy.
Building on the success of our recent appeals, this role will play a pivotal part in expanding our major gifts fundraising and delivering a step-change in the impact of our work. We are seeking a highly experienced philanthropy and partnerships professional with a proven track record in generating major gifts up to figures, who will lead the creation of a new Development Board and work closely with senior supporters, clinicians and researchers to grow and deepen our networks.
The National Brain Appeal (formerly known as The National Hospital Development Foundation) is the charity dedicated to raising vital funds for The Nat
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based onsite in Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis
About the role
As the Engagement and Assessment Team Leader, your team will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will be responsible for
- Ensuring that your team:
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- Welcomes them to the service on site and at partner agencies (if applicable), listening carefully and non-judgementally to their story,
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- Complete thorough Crisis and Mainstay assessments using a trauma informed approach,
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- Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness helping them formulate a holistic plan take the initial steps, where necessary.
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- Effectively manage a caseload of members who require short term intervention to end their homelessness in a timely manner.
- Supervision and line management of your team/volunteers, including rota management to ensure effective service delivery.
- The initial contact space and service everyone contacting the Skylight will experience, ensuring that it is a psychologically informed approach
- Holding a small caseload, as required.
- Ensuring that you effectively integrate with the Crisis Client Services team on a day-to-day basis; to make collaborative, consistent and Psychologically Informed relationships with members, colleagues, volunteers and partners.
About you
- Excellent knowledge of relevant homelessness, housing and welfare legislation
- Experience of working with individuals affected by homelessness or with complex and multiple support needs
- Experience of providing excellent customer service with a commitment to deliver the highest standard of customer care
- Ability to work co-operatively as part of a team in a busy and potentially pressured environment, dealing with challenging situations and behaviours with a calm and confident approach to reach a positive resolution.
- Proven line management experience including managing employee performance, conducting supervisions, effective delegation and supporting professional development
- Effective written and verbal communication skills to communicate with a range of stakeholders.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 16th December 2025 at 23:59
Interview date and location: Thursday 8th January 2026 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Post: Support and Integration Officer
Department: Support and Integration Team
Reports to: Support and Integration Team Leader
Contract: Permanent
Salary: £26 521 per annum
Hours: 37.5 hours a week
Working days: Monday to Friday 9:00 – 5:00
Location: Third Floor, Derwent House,42-46 Waterloo Rd, Wolverhampton, WV1 4XB
About ACH
Our vision is to empower refugees and migrants who reside in the UK to lead self-sufficient and ambitious lives. ACH is a social enterprise comprised of a diverse group of strategists and researchers led by lived experience. We provide tailored integration services that not only help individuals but also disrupt the systems that have entrenched inequalities in our society. We have a track record of delivering effective support services that give refugees and migrants the tools they need to succeed. In 2021 alone, we have helped 1000+ people to achieve their personal goals and lead fulfilling lives in their new country. By working with us at ACH, you will be supporting refugees and migrants to build a better, brighter future.
Purpose of job
The Support and Integration Officer are responsible for providing excellent standards of support, as well as quality information advice and guidance, to enable the resettlement and successful integration of refugees. This role is one of the main pillars of the service that ACH provides.
Key Responsibilities
Completing an initial Pre-Tenancy Assessment for each person referred to the service as well as developing a personalised plan of support for them ensuring that it is reviewed regularly
Giving advice and support on a range of issues including housing, finance, education, employment, health and immigration, as required.
Supporting people with budgeting / registering with care providers / creating social networks / advocacy/ volunteering / training / employment opportunities etc.
Making internal and external referrals to other services e.g. ACH / Careers and Enterprise or other relevant external agencies and referral partners as appropriate
Organising and attending group trips to local places of interest for our tenants
Developing links with external organisations or agencies to promote the needs of refugees and create opportunities for partnership working.
Effectively managing a designated caseload of tenants, as well as keeping accurate records and maintaining case files to a high standard.
Fully participating in team meeting, staff meetings, training sessions, supervision and any other relevant forum or communication processes.
Organising house meetings and visiting our tenants both at their properties and in the community
Making use of CRM Salesforce reports to improve case management
The client requests no contact from agencies or media sales.
Birmingham Dogs Home cares 24 hours a day, every day of the year for stray, abandoned and relinquished dogs from across the West Midlands and South Staffordshire.
Founded in 1892 on land made available by the late Sir Alfred Gooch Bart in New Canal Street, Birmingham - Birmingham Dog's Home has been at the forefront of animal welfare for the Midlands for almost 130 years and is one of the region's oldest and best loved animal welfare charities.
Eden Brown Charities is delighted to be working in partnership with Birmingham Dogs Home to recruit them a Head of Income Generation to drive forward the Charitie's five-year strategy and lead a wonderful, ambitious fundraising team. This is such an exciting time to join the Charity at a time which is pivotal to their next stage of development!
The role
As Head of Income Generation, you will be leading the team and focus on increasing income across a number of different income streams including Corporate, Community, Events, Membership, Legacy, Individual Giving, Trusts and Philanthropy. There is also an incredible opportunity to develop Birmingham Dog's Home retail offering. You will also lead on Communications and ensure that you are raising the profile of the Charity within the Midlands.
You will lead on the strategy as well as working closely with the SLT to ensure, lead and direct the fundraising, commercial and new business by providing leadership, coaching and setting priorities and targets.
About you
The Head of Income Generation will be able to demonstrate;
- Experience in a senior fundraising role previously and have led on both implementing and devising a fundraising strategy.
- Experience in leading a team and working towards targets.
- Experience in leading on commercial activities specifically retail is desirable.
- You should have an interest in animal welfare and experience of developing suitable market research and testing plans.
-Strong communication skills and the ability to build relationships both internally and externally
This role will be a hybrid role with 1 or 2 days spent at home and the rest of the time will be spent on site in Solihull. Please note that there will be travel across Birmingham Dog's Home Sites. Please note the closing date is the 12th January. First stage interviews will take place week commencing 19th January.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.
We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.
Closing date for applications: 9:00 on Friday 2nd January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We are seeking someone with great administrative and people skills to join our friendly team (16 hours per week) to support our Administration and Supporter Relations functions while being the welcoming face of Yeldall Manor. This is a fantastic opportunity for someone with excellent great attention to detail and a passion for helping others to join a Christian organisation dedicated to supporting men in their recovery.
As Administration Assistant, you will provide crucial administrative support for the Administration & Supporter Relations Manager and other staff with tasks such as processing and recording residents’ leave applications, preparing thank you letters, assisting in the preparation and despatch of the monthly prayer diary and supporting the wider staff team with other administrative tasks as applicable (copying, laminating, data entry, document creation and editing).
As Receptionist, you will be the first point of contact for visitors, callers, and residents. You'll warmly welcome guests and help direct enquiries as needed, and handle reception duties with professionalism. This includes staffing the reception desk, accessing calendars, sending emails, and performing other basic administrative tasks to keep the front office running smoothly.
Yeldall Manor is a Christian organisation, and this role requires a committed Christian faith to meet the occupational requirements (in accordance with Schedule 9 of the Equality Act 2010). We ask all staff to engage with and support our residents in their recovery journey, offering encouragement in both practical and spiritual matters.
This is a part-time, permanent position (16 hours per week). You will share Reception duties with the existing Administration Assistant/Receptionist, based in the ground floor Main Office of Yeldall Manor, located in a beautiful rural setting. Lunch is provided daily with staff and residents.
If you're interested in this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description.
Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, so the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.
We look forward to hearing from you!
Applicants are requested to submit the following:
1. Current CV
2. Cover Letter
3. Response to Screening Question
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Impact and Learning Consultant (seven-month fixed-term contract, maternity cover)
Please refer to the attached Terms of Reference for full details, including application process.
Summary
- Location: London, required to work at least four days a week in our office near Victoria station. Applicant must have the legal right to work in the UK.
- Hours: Full time (40 hours per week).
- Period of contract: 1st March to 30th September 2026.
- Fee: Competitive, in line with the UK market.
- Application deadline: Monday 12th January 2026, 9am UK time.
About us
Vitol has a long history of charitable giving, making its first charitable grant in 2002. The Vitol Foundation was established in 2006, registered in Switzerland and operating independently from Vitol’s business interests. Since then, the Vitol Foundation has funded over 2,000 projects in more than 120 countries around the world.
The Vitol Foundation aims to make a difference in the lives of people around the world trapped in poverty. We are passionate about supporting organisations and programmes that can take children and their families in the poorest of countries across the world out of the vicious cycle of multi-dimensional poverty.
Our work is focused on five core areas: education, health, humanitarian, water sanitation and hygiene, and local giving through Vitol’s offices worldwide.
By providing different types of financing to non-governmental organisations and social enterprises, we aim to:
- Fund transformational, efficient, sustainable, scalable and replicable investments to support and strengthen government, private sector and community systems to provide sustainable health, water, sanitation and hygiene, education and employment opportunities.
- Address the systemic issues that make humanitarian crises more acute, by funding resilience and preparation in addition to recovery.
- Share models of evidence-based best practice that can be scaled by government, private sector and/or communities.
- Act responsibly with diverse partners with sensitivity to their circumstances and cultural contexts.
- Increase engagement and leverage the knowledge base of the Vitol Group worldwide.
About the role
The Impact and Learning Consultant will play a central role in advancing how the Vitol Foundation understands, measures and deepens its impact. They will build on existing frameworks, tools and processes developed by our Head of Impact, Learning and Strategy who is due to go on maternity leave, as well as bring their own expertise to further strengthen our approach to impact and learning, embedding it into our day-to-day decisions. As our lead expert in this area, the Consultant will ensure that our strategy and grantmaking are guided by emerging data and evidence, and support continuous learning across all our work.
The ideal candidate will have deep expertise in the field of measurement and evaluation, combining strategic leadership experience with strong hands-on technical skills to support Foundation colleagues and nonprofit partners. They will have experience with a wide range of quantitative and qualitative research methods and working in global settings, especially to support local partners operating in low-resource and/or emergency environments. This role requires someone with excellent communication skills, translating complex findings into clear, actionable insights tailored to different audiences, including Vitol Foundation colleagues, our board and non-technical external stakeholders.
Above all, the candidate must demonstrate a strong commitment to the vision, mission and values of the Vitol Foundation and improving people’s lives. They will report directly to our CEO and be part of a small but enthusiastic team of people committed to making a difference. The position is based at the Foundation’s office in London, United Kingdom.
Key responsibilities
Impact measurement and reporting
- Continue rollout of the foundation‑level impact framework across our grant portfolio, making ongoing adjustments and clarifications as it’s being road-tested with a growing number of grantees.
- Design and refine grant‑level impact measures. Develop impact indicators for new grants and review existing ones, working closely with programme managers and partners to ensure alignment with project goals, partner capacity and the foundation‑level impact framework.
- Review and strengthen data quality of incoming partner reports to ensure that progress is meaningfully captured through quantitative and qualitative indicators. Check for clarity, completeness, consistency and data quality, and provide feedback or make revisions as needed.
- Support uptake and adjustments to our impact dashboards in Salesforce to ensure clarity and usefulness for Foundation colleagues. Work with the Operations Manager and external developers to implement changes where needed.
Learning and strategy implementation
- Regularly synthesise and share lessons learned from across our grant portfolio as well as from the wider international development sector. Highlight emerging data, evidence and findings, and their implications for the Foundation’s strategy and grants.
- Conduct rapid evidence reviews to inform sector‑level strategies and individual grants as they are developed or revised. Work closely with programme leads and partners to ensure emerging evidence is reflected in design and implementation, and to identify ways to build credible evidence to strengthen the impact of our grants.
- Serve as a technical expert for externally-led evaluations of our grants, including reviewing research protocols, data collection tools, analysis plans, and consent and safeguarding processes. Note: evaluations will be commissioned by external parties, this role will not manage evaluation contracts or teams.
Internal and external communications
- Draw out insights from impact data, other programme documents and external sources to inform management and board reporting, including regular tracking of portfolio‑level outcomes, key trends and lessons learned.
- Work with the Head of Communications to draft content for internal and external audiences, using relevant data and statistics and creating compelling visualisations that reinforce key messages.
Qualifications
Essential
- Educational background: Advanced degree in a relevant field (for example, public policy, global development, business administration).
- Professional experience: 10+ years of progressive experience in impact measurement, strategic learning, or programme evaluation in philanthropy, non-profits or social impact sectors.
- Analytical rigour and insight: Demonstrated ability to synthesise complex data and strategic insights; proven record of shaping high-level organisational strategies.
- Facilitation and communication: Strong skills in facilitating discussions, presenting insights to senior leadership, and translating complex data into accessible, strategic information.
- Project management and adaptability: Track record of managing complex research and evaluation projects with multiple stakeholders; able to balance strategic oversight with hands-on problem solving.
- Must have the legal right to work in the UK.
Desirable
- Familiarity with using Salesforce as a grant management system.
- Experience working or living in one or more of our priority countries: Afghanistan, Bangladesh, Burkina Faso, Democratic Republic of Congo, Ethiopia, Guatemala, Haiti, Madagascar, Malawi, Mozambique, Myanmar, Pakistan, Senegal, Sudan, Syria and Tanzania.
Please refer to the attached Terms of Reference for full details, including application process.
The client requests no contact from agencies or media sales.
1) Governance & Strategic Leadership
· Ensure full compliance with constitutional, regulatory, and legal obligations, upholding the Nolan Principles and Charity Commission guidance.
· Work in partnership with the Board to advise on, draft, and recommend long‑term strategy; provide evidence‑based insights to support regular review of vision, mission, and values.
· Embed co‑design and beneficiary voice at the heart of strategic planning through inclusive and accessible engagement with communities, partners, and staff.
2) Financial Management & Sustainability
· Maintain accountability for budgets, internal controls, and equitable resource allocation, providing timely and accessible management information.
· Ensure compliance with funder requirements (e.g., Sport England) and manage conflicts of interest transparently.
· Lead income generation across a diverse funding portfolio—including private, statutory, local authority, philanthropic and international/European sources—building values‑aligned partnerships.
3) Core Strategy Delivery & Impact
· Lead delivery of the organisation’s 5‑Year Strategy with measurable equity outcomes, reasonable adjustments, and accessible communications.
· Strengthen community engagement and grassroots participation programmes that foster belonging, inclusive access, and (where relevant) targeted diversionary activity.
· Expand leadership pathways through, for example, the LeaderBoard Academy, promoting lived experience, inclusive recruitment, and leadership development.
· Lead, refine and grow Sporting Equals’ Charter offer as a core mechanism for sector support, knowledge transfer and systemic leadership on race equity.
4) External Affairs & Communications
· Build respectful, reciprocal relationships with stakeholders across the UK, amplifying community evidence and beneficiary voice.
· Represent the organisation confidently in the media and at events, modelling inclusive language, behaviours, and values.
5) Risk, Compliance & People
· Actively manage the Risk Register, identifying and mitigating risks including governance failure, discrimination, and safeguarding, with clear escalation routes and accountability mechanisms, including safe recruitment and ongoing staff/volunteer training.
· Lead, support, and develop the Senior Management Team; set fair objectives, conduct appraisals, and champion wellbeing and professional development.
The client requests no contact from agencies or media sales.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for an Advocate to join our team over in Shetland. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
This is an exciting opportunity for an Advocate to join and shape this service covering Shetland Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them under Scottish legislation. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; Midnight on 17th December 2025 however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help recruit the volunteers who bring free, life-changing surgery to thousands across sub-Saharan Africa.
If you’re energised by people, purpose and global impact, this role will light you up.
Mercy Ships UK is entering an exciting new chapter. With a growing supporter community, two state-of-the-art hospital ships, and ambitious plans for the next five years, we are expanding our recruitment capacity, and we’re looking for a talented, proactive Recruitment & Development Officer to help drive this vision forward.
This is not a standard recruitment role. You’ll be joining a mission that transforms lives every single day. We recruit over 400 skilled volunteer professionals each year; from surgeons and nurses, to engineers, teachers and maritime specialists, all serving on the Global Mercy and Africa Mercy, the world’s largest charitable hospital ships. Their work brings hope and healing to people who would otherwise have no access to safe surgery.
What you’ll be doing
You’ll support the Lead Recruiter by identifying, engaging and nurturing prospective volunteers, helping match the right people to the right opportunities at the right time. You’ll grow and maintain our Talent Community, build new partnerships, and engage with networks across the UK and beyond. One day you may be sourcing candidates online, another you may be connecting with training institutions, hosting webinars, or representing Mercy Ships at events.
This role combines relationship-building, recruitment, communication and creative outreach; perfect for someone who enjoys a varied, people-centred workload with real purpose behind it.
What you’ll bring
We’re looking for someone who thrives on connection, communicates brilliantly, and can balance multiple priorities with warmth, clarity, and calm. Experience in recruitment, talent sourcing, or community engagement is ideal. An understanding of the charity sector or Christian audiences is helpful, but your attitude, integrity and passion for serving others will matter most.
Why join Mercy Ships UK?
Because your work will directly support surgeries, training, and long-term healthcare strengthening in some of the world’s most underserved nations. You’ll join a collaborative, values-driven team, with opportunities to travel, attend international summits, and contribute to a global mission that has transformed more than 2.88 million lives.
Key details
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Salary: £30,000 – £35,000 DOE
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Location: Stevenage (Hybrid – minimum 2 days/month in office)
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Hours: Full-time, Permanent
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Benefits: 25 days annual leave (plus bank holidays, increasing with service), up to 7% employer pension contribution, training/travel loans, free onsite parking.
If you’re hungry for meaningful work, excited to build relationships, and driven to help others step into life-changing opportunities, we’d love to hear from you.
Apply today and help us bring hope, healing, and transformation to those who need it most.
The client requests no contact from agencies or media sales.
About the Church Commissioners
Established in 1948, The Church Commissioners works to support the Church of England's ministry.
The main aspects to the work of the Church Commissioners are as follows:
Managing the endowment fund
The Investments team of c. 85 colleagues manages the Church's permanent endowment fund. This £11.1 billion fund (as at 31st December 2024) is one of the largest in the country and has its origins in Queen Anne's Bounty, which was established in 1704.
The fund represents a diverse investments portfolio, which is managed with a strong focus on responsible and ethical investments that enable the funding support for the Church of England to grow in line with agreed investment return targets.
Church-Facing Commissioner Teams
There are three Church-facing Commissioner Teams:
- The Church Buildings team of c. 35 colleagues supports dioceses and parishes with the care, conservation and development of historic church buildings, advises on permissions for changes to church buildings and provides guidance on architectural and heritage matters. It helps churches adapt for worship and community use and works with government to advise on policies that affect church buildings;
- The Mission & Pastoral Services team of c. 10 colleagues supports the creation, merger and closure of parishes and benefices. It oversees the adjustment of parish boundaries, supports dioceses on the legal framework for pastoral change, and handles the legal steps when a church building is no longer required for public worship, including finding suitable alternative uses or disposal;
- The Bishoprics & Cathedrals team of c. 40 colleagues advises on the provision of suitable housing and office accommodation for diocesan bishops and archbishops, funding bishops' working costs, and supporting cathedrals in their governance and sustainability. It also oversees , the historic library and record office of the Archbishops of Canterbury and the main archive for the documentary history of the Church of England.
Central Support and Governance
Overall, there are c. 10 colleagues in the Central support and governance team:
- The Commissioners' Secretariat team supports the Chief Executive, senior trustees and Board in all aspects of their governance;
- The Engagement Manager is responsible for working closely with a wide variety of Commissioners' teams to help ensure that the Church Commissioners has effective engagement with a wide variety of Stakeholders;
- The Strategic Programme management team varies in size depending on the strategic projects currently underway (see below for further details).
Church of England Central Services (ChECS)
The Church Commissioners is supported by a number of key enabling teams which are part of the Church of England Central Services. This NCI consists of Finance, Assurance, Technology, Data, Project Management, Communications and Legal teams. The ChECS team is c. 150 colleagues.
The Church Commissioners is accountable to Parliament, General Synod and, as a registered charity, to the Charity Commission. The Archbishop of Canterbury is the Commissioners' Chair and the current Deputy Chair is the Bishop of Salisbury. Three of the Commissioners' trustees are known as Church Estates Commissioners (CECs), who will be key stakeholders for this role. The First CEC chairs the Assets (investment) Committee and the Second CEC is an MP who helps exercise accountability to Parliament. Both are appointed by HM The King on the advice of the Prime Minister. The Third CEC chairs committees that oversee the work of the Church-facing Commissioner Teams and is appointed by the Archbishop of Canterbury.
The Director of Strategy and Engagement has direct responsibility for Central Support and Governance, comprising the Commissioners' Secretariat (4 colleagues), the Engagement Manager and the Strategic Programme Management team (c. 5 colleagues). Additional Strategic Programme team members may be added as further strategic projects are commissioned.
Strategic focus
- Support the Chief Executive and Board with the development, articulation and delivery of the Commissioners' strategic business plan to enable it to support the mission and ministry of the Church of England, engaging widely and authentically in so doing;
- Act as a close adviser and sounding board for the Chief Executive and leadership team, ensuring the provision of accurate and timely advice, briefings and presentations;
- Assist in developing and delivering plans and projects to give life to the business plan.
Communications and stakeholder engagement
- Advise on, and support, stakeholder engagement. Develop and implement engagement and communications strategies for key stakeholders and leaders, e.g., bishops, parliamentarians, dioceses and General Synod (the Church's legislative and deliberative body). This includes major projects and programmes of work and liaison with the Communications team;
- Champion the views of key stakeholders and beneficiaries within the Commissioners, helping to ensure that business plans and projects reflect the perspectives of the wider Church.
Project support
- Manage complex or sensitive strategic projects and issues, thinking through the consequences of those projects, decisions and communications, including considering reputation matters.
- Facilitate the implementation of change plans, working closely with the Commissioners' leadership team and other NCI executive team colleagues.
- Support the implementation of cross-NCI programmes from the Commissioners' perspective;
- Use the Project and Programme Methodology adopted by the Church Commissioners and participate in current project governance structures - working with the PMO to continue to improve this.
Provide leadership and support to project teams, including:
- the Programme Spire team (which is managing a multi-year research programme to understand and respond to the charity's historic links to African chattel enslavement);
- any changes to the organisational structure for the Church Commissioners, ensuring they are provided with appropriate performance targets and support. This should be done working closely with the appropriate Finance and People teams.
Leadership and wider context
- Keep up to date with current events, trends and concerns which might affect the work of the Commissioners, NCIs and the wider Church;
- Support the wider Church as a senior leader, contributing to the development of the NCIs. Draw connections between operational activities in different teams, and with other NCI activities where appropriate.
- A salary of c.£95,000 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.


