Community services manager jobs in islington, greater london

About the role

This is a unique and exciting opportunity to help deliver SSAFA volunteer support to the serving community.

You will work closely with the Serving Community Manager to develop SSAFA’s support to the serving community through its volunteer delivered Serving Community Teams and the Community Volunteering Service.

Your role will be to ensure a safe and quality service is delivered by volunteers, and support them from the recruitment and induction stage through to becoming a fully trained volunteer.  

You will monitor and review the service, providing feedback on progress and areas of concern as well as statistical data to the Serving Community Manager.

In addition, you will provide support and supervision to Community Volunteers and ensure robust recording and handling of beneficiary data in line with SSAFA’s policies and procedures.

About the team

You will be part of a small innovative team working together to plan and deliver SSAFA’s support to the serving community, rolling out services which will assist volunteers in helping beneficiaries. You will work with all departments across SSAFA and with external stakeholders to raise awareness of the needs and challenges of the serving community and how SSAFA can help.

About you

We are looking for a highly organised individual to deliver volunteering support to the serving community. You will have a good understanding of the unique issues that the serving Armed Forces community may experience, and knowledge and experience of the charitable sector.

You will have experience of managing volunteers, have strong interpersonal skills and the ability to establish working relationships quickly.

As a proactive and motivated individual, you will have good project management skills in order to prioritise your time, and plan and deliver an exciting new services to the serving community.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 31 August 2025.

Interviews: 10 to 12 September 2025.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness. 

Commercial Sales Manager

Full time – 37.5 hours per week

Annual Salary £43,931 plus car allowance/travel expenses £3,400p.a plus excellent benefits

Location – Remote

Are you an experienced sales professional looking to use your skills to work within a meaningful and rewarding environment?

This is an exciting opportunity to join a growing charity as we have ambitious plans to grow our income so that we can develop and deliver our services to help our fire families. To do this, we are seeking a Commercial Sales Manager to join our Commercial Sales team to be at the forefront of our commercial strategy, driving revenue and profitability across our range of commercial activities.  

Playing a key part in managing and developing client relationships, this role is ideal for someone who thrives on building relationships. It’s a pivotal role with a focus on diversifying and increasing our income, identifying new business opportunities whilst ensuring the sales strategy is aligned with charity goals.

This is a visible, field-based role with a requirement to travel across the UK, working closely across the charity with other team members and externally with our partners, ensuring efforts are aligned, providing feedback to influence our product and service offerings.

To be successful in this role you will have:

• a proven track record of meeting and exceeding sales targets 
• strong commercial acumen
• the ability to analyse markets trends and competitor activity, proactively identifying new and exciting opportunities for us to explore
• excellent interpersonal and communication skills to build new and strengthen existing relationships
• competent market research, report writing and financial analysis skills and will use these to support your activities and contribute to the overall business reporting environment.

This role will work across the UK and therefore a flexible approach is required to support our commercial activities and there will be some occasional evening and weekend working as required within the scope of the role.

The post is subject to a disclosure check with the Disclosure and Barring Service.

We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.

How to apply

Please apply through our recruitment portal, providing both a CV and a covering letter which clearly outlines why you are interested in joining our team and how your skills and experience fulfil our criteria for this role.

More information about us and the role can be found on our website. 

The closing date for applications to be received is 9am on Thursday 4 September 2025. 

First stage interviews will take place via MS Teams, on 11 September 2025, with second in person interviews to take place on 17 September 2025 (Please note this will be held at our Head Office in Basingstoke) where a presentation will be required.

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, regrettably we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

Details:

Salary: £36,548 per annum. 

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. We would like this role to come into the office in London one day a week, when most of the team are likely to be in. You can choose where to work for the rest of the time, either in the office or remotely (home or another appropriate location). We also encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement

Closing date for applications: 9am on Tuesday 26 August 2025

Interview dates: Tuesday 2 and /or Wednesday 3 September 2025. In person at our London office, or virtual. 

We’ll send some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

Oversee the success of our Networks and Groups for staff from hospices across the UK, ensuring they remain coordinated, consistent and informed by experts and evidence. 

Collaborate closely with subject matter experts across the charity, to help deliver plan and deliver these virtual groups, which involve multiple hospice staff and external stakeholders across different subject areas.

Deliver and grow our integral Big Conversations series, which brings the hospice sector together on the biggest issues of the day.

We’re looking for someone who takes a consistent project management approach to leading virtual networks and large online meetings/webinars. Building strong internal and external relationships will be vital.

You might be working in the charity sector already, or bring strong technical experience delivering virtual events or online membership networks from other sectors. You don’t need to have a background in healthcare.

You’ll join a close, 16-strong Programmes Team at Hospice UK, made up of experienced clinicians, sector-leading project and event managers, and specialists in evidence and research. We work together and alongside external experts, to design and deliver evidence-based programmes, projects and events, which help hospices provide the very best care in their communities. 

At Hospice UK the job title for this role is Network Manager. In other organisations this role might be called Virtual Events Manager or Membership Events Manager. 

More information about the role and team can be found in the candidate information pack (available on our website to download)

How to Apply:

If you would like to apply for this role, please send the following documents by 9am on Tuesday 26 August 2025.

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
• A completed equalities monitoring form - available on our website to download

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by 9am on Tuesday 26 August 2025.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation. 

You will be responsible for:    

• Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items. 

• Merchandising awareness and making sure you are keeping up to date with trends and competition. 

• Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss. 

• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

• Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.

• Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines. 

• In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.

Ideal start date: ASAP, as agreed with candidate 
 

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  
 

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  
 

We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
•  Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description. 

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)

Please note that generic applications and CV’s will not be considered.

Role summary

The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.

Terms and conditions

Salary: £21,064.54 pro rata (£29,489.77 FTE)  

Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.

Location: The Minster Centre, Queens Park, NW6 6RD

Contract: Part time, permanent

Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service

Annual leave: 33 days (including bank holidays) 

Responsible for: Receptionists

Reports to: Facilities and Membership Manager

How to apply

Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.

We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.

To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.

If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.

Background

The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.

The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.

Job summary

The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.

Duties and responsibilities

Oversee and manage the Reception Team

• Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.

General management of Reception

• Receive and welcome visitors.
• Co-ordinate access to the building, opening and closing of the building.
• Respond appropriately to emergencies.
• Order stationary and other supplies as requested.
• Manage petty cash.
• Keep the reception area tidy.
• Ensure there are adequate supplies of daily refreshments and organise catering for specific events.

Event and training support

• Set up for events and assist with special or evening events when requested.
• Organise and keep track of First Aid and Fire Marshal trainings.

Administration

• Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
• Deal with room booking enquiries and bookings for events.
• Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
• Undertake data entry tasks, or similar, in quiet periods.
• Deal with customer queries or complaints politely and positively.

Facilities

• Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
• Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
• Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
• Undertake small repairs of damaged equipment or fixings.

IT support

• Field/triage general IT Support emails with the IT Team.
• Diagnose and resolve equipment issues on site.
• Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
• Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
• Manage tutor Zoom accounts.
• Schedule Zoom sessions.

Student support and progression 

• Ensure that students are enrolled on courses and set up on systems accurately.
• Manage the re-enrolment process between academic years. 
• Oversee the recording of student progression. 
• Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information. 

This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.

The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.

Action for Refugees in Lewisham (AFRIL) are recruiting for a Community Activities Coordinator to join our growing, dynamic organisation. This exciting new role will sit within AFRIL's busy Casework and Advocacy Service, working collaboratively with our asylum seeking and recently granted refugee clients to plan and deliver a range of activities, improving wellbeing and community solidarity. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset. 

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification. 

At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity. We’re looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.

About the role

As an Independent Living Manager, you’ll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.

What we’re looking for

· Experience supporting older/vulnerable adults, including those with complex needs

·Knowledge of tenancy management and housing-related legislation

·Excellent interpersonal skills and a compassionate, person-centred approach

·Ability to work under pressure.

·Ability to work independently and as part of a team.

·Strong organisational skills and confidence using IT systems

· Understanding of safeguarding, health and safety, and GDPR

· Ability to work flexibly across multiple locations

· Full UK driving licence and access to a vehicle (essential)

Why join Radcliffe?

We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.

The Fundraising Officer role sits within the ambitious fundraising team and will work closely with the Fundraising Manager to deliver our strong events and community activities.

In this role you will be responsible for providing excellent supporter care to individuals who are taking part in events or organising their own activities, as well as managing our fundraising products. This includes managing the fundraising database; accurately inputting donations onto the database.

You’ll also be responsible for achieving your own income targets and objectives through proactively seeking out opportunities to promote fundraising among patients and NHS staff 
across our hospital sites and in the local community.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Communications Manager your responsibilities would include: -    

1. Lead, inspire and manage the Communications team to raise the profile of Carers First with multiple audiences and awareness of the issues affecting carers 
2. Develop our digital offer across England to expand our reach and engagement with carers online, helping them to access timely and relevant information.
3. Support the wider Carers First team with the promotion and delivery of projects and events to strengthen our offer and services for carers. 
4. Work with the Director of Income and Engagement, and the wider fundraising team, to support campaigns, events and marketing approaches that increase Carers First’s voluntary income and wider donor engagement
5. Effectively develop and manage a range of stakeholder relationships to deliver the Communications Plan.

About you

To be successful in this role you will need:

Leadership and management 

• At least 3 years of experience in a senior communications position, ideally within the charity or public sectors

• Proven ability to manage both strategy and delivery programmes, balancing long-term objectives with operational priorities
• Superb manager with the proven ability to inspire, motivate, support and lead staff to thrive and create a high performing team and measurable results.

Communications and stakeholder engagement 

• Proven experience of developing and delivering marketing and/or communications plans 

• Outstanding verbal and written communication skills
• Skilled copywriter able to communicate messages in a clear and engaging way

IT and digital experience  

• Experience using Canva or similar accessible content creation tools, with an eye for strong visual design and brand consistency
• Ability to simplify systems and processes, particularly spreadsheet-based workflows
• Experience using CRM systems, analytics tools, email marketing software, and social media platforms

Fundraising and project management 

• Previous experience working in support of fundraising campaigns, or relevant marketing approaches 

• Project management experience: leading others to oversee and manage projects, events or campaigns.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview process

The closing date for applications is 5pm on 01 September 2025. There will be a two-stage process 

Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.  

Stage 1: Informal online meeting to discuss application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application.  

Following the informal meeting, candidates will be short-listed, and successful candidates will be invited to Stage 2:  

Stage 2: 23 September 2025 - formal face-to-face interview in London.  As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance.  

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious

Community Fundraising and Partnerships Coordinator

Temporary, 2 months, possibly temp-perm

£18.68-£19.78 PAYE, plus holiday pay per hour

Part time and full-time option

Hybrid/ remote (between home, office and within the local communities of Edmonton, Enfield)

Charity People are thrilled to be partnering with a charity in their search for a new Community Fundraising and Partnerships Coordinator; this is a newly created role that will lead on building meaningful relationships across the local community to generate new income and increase engagement.

The charity "is a small, locally focused homelessness charity working across Enfield and Haringey. We provide vital services including a day centre, advocacy and casework, and a small year-round night shelter. We work in close partnership with local agencies and are a trusted gateway service for those facing homelessness. This role is key to helping us grow our reach and impact through community-driven support."

CEO

This is a brilliant opportunity to join a mission-led organisation tackling homelessness as it presents locally. You will lead on community fundraising and engagement, working with schools, faith groups, local businesses, and individuals to inspire support and deliver impactful campaigns.

This new role will be at the centre of community fundraising; building relationships, coordinating events, and delivering campaigns that raise awareness and income. You'll also lead on the development of their annual fundraising campaign and support the upcoming rebrand and communications strategy.

Key Responsibilities

• Build and manage relationships with community groups, schools, and local businesses.
• Lead and develop community fundraising activities, events and opportunities.
• Develop and deliver their annual fundraising campaign.
• Create engaging content and stories to showcase impact.
• Steward donors and fundraisers with warmth and professionalism.
• Taking a lead on organisational communications and developing targeted communications to reach existing and new audiences.
• Collaborate with the CEO and wider team to align fundraising with strategic goals.
• Develop a variety of relevant resources for use across different audiences
• Develop, implement and monitor 'supporter journey' processes.

Top 3 Priorities for the First 6 Months

• Develop and deliver a refreshed annual fundraising campaign.
• Build a network of community supporters and local partnerships.
• Embed new branding and messaging into community engagement and communications.

About You

We're looking for someone with proven experience in community fundraising and engagement, someone who can build trusted relationships across diverse stakeholder groups and communicate with clarity and warmth. You will be confident managing multiple priorities independently and bring creativity and energy to campaigns and supporter engagement. Experience with Canva or similar design tools is a plus, as is familiarity with fundraising regulations, and a willingness to learn.

There is parking onsite, and travel across the community is paid. Travel in and around the community is flexible across the week for how you wish to make it work. You must have experience in community fundraising to be considered for this role as this is key.

Please apply asap, the role is being interviewed on a rolling basis and it set to start asap in August/ early September.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: The Baytree Centre, London
Hours: 21 hours per week (to be agreed between Monday and Thursday, 9AM–6PM)
Salary: £35,000–£40,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.

About the Role:

As Head of Learning, you’ll lead Baytree’s adult education team—designing and delivering high-quality ESOL, literacy, and personal development programmes that empower women to thrive. You’ll oversee curriculum development, quality assurance, and contract management, ensuring our education services meet the needs of local women and funder commitments.

This is a fantastic opportunity for a passionate educator with leadership experience and a deep understanding of adult learning in community settings.

Key Responsibilities:

Curriculum Leadership:
Design relevant and impactful adult education programmes, oversee learner recruitment and progression, and ensure safeguarding and wellbeing across all learning activities.

Quality Assurance:
Implement robust quality improvement processes, conduct teaching observations, and prepare for audits and inspections from funders and regulatory bodies.

Team Management:
Lead and develop a team of tutors and administrators, foster a nurturing and high-performance culture, and supervise volunteers supporting the education service.

Contract & Funder Management:
Manage relationships with Lambeth Adult Learning Services and other funders, ensuring delivery against KPIs and producing high-quality reports and proposals.

Cross-Service Collaboration:
Work closely with other Baytree teams and external partners to align services, share best practice, and strengthen learner progression pathways.

What We’re Looking For:

• Level 5+ teaching qualification and extensive adult education experience
• Proven leadership in managing accredited and non-accredited programmes
• Strong understanding of challenges facing adult women learners
• Experience managing public sector contracts and regulatory compliance
• Skilled in team development, safeguarding, and stakeholder engagement
• Excellent communication, reporting, and curriculum design skills
• Commitment to Baytree’s mission and values