Community support manager jobs in douglas, douglas

Team: Community Fundraising

Location: Kent & Sussex (successful candidate must be based within the region as this is a hybrid role working both from home and within the region)

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £30,809.93 per annum

Contract: Fixed term until 31st July 2026

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Volunteer Team Leader:

• To recruit, develop, retain and support a diverse team of volunteers to enhance community fundraising activities and income generating opportunities.
• To lead on the promotion and coordination of volunteer activities within a community fundraising hub working collaboratively with the Community Fundraising Officers to drive income generation within the local vicinity.
• To provide practical, role specific and pastoral support for community fundraising volunteers adopting an exemplary approach to volunteer management and volunteer engagement.
• To ensure our dedicated volunteers have excellent experiences and have the skill, resources and motivation to maximize income generating opportunities.

About the Community Fundraising team:

• We sit within the Community Events team
• Our team is responsible for leading and supporting community activities to drive and grow our community fundraised income.
• We currently have a team of over 30

What we’re looking for in our Community Fundraising Volunteer Team Leader:

• Evidence of raising funds in a community fundraising environment
• Good experience in volunteer management/ supervision
• Experience as a team leader or supervisor
• Direct experience of working with volunteers
• Experience in Community Fundraising
• Full UK driving licence and access to a car

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 4th January 2026

Virtual interview date: Week commencing 12th January 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Our Fundraising Assistant will provide key administrative support to the Fundraising Team. Being based primarily at our Shrewsbury office, this person will be a key point of contact for our supporters in the office, and will assist with managing online fundraising platforms, email and phone communications and ensuring fundraising materials are ready and waiting to go out into the community.

This person will also work closely with our Operations Team, ensuring that they have the information they need to process donations accurately, and that our valued supporters are thanked in a timely manner. They will form part of a rota with Operations colleagues to ensure all Reception desks are staffed as required.

They will be friendly, able to communicate well with people across the community, including those living with cancer or who are bereaved. They will also be collaborative, detail-focussed and willing to work with others to solve problems.

We are looking for someone to work 22.5 hours per week; this can be worked in a flexible pattern as agreed, within office hours and across at least three working days. This role can be worked within school hours across five days if required. This role will be based primarily at our office at the Royal Shrewsbury Hospital but will need to work at our other sites within Shropshire, Telford and Mid Wales on occasion.

BACKGROUND

Ashiana started operating in 1989 and specialises in helping young women, aged 16 - 35 years, from South Asian, Middle Eastern & Iranian communities who are at risk of domestic violence and sexual violence.

OUR SERVICES

Ashiana runs three refuges with a total of 29 bed-spaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG (Violence against Women & Girls), enabling them to make informed decisions and exit abusive relationships. We provide counselling for women and girls affected by domestic violence and sexual violence. We also deliver an immigration service to women who have insecure immigration status with the aim to support them with access to specialist legal advice in order to resolve their immigration status. .. We deliver harmful practices training to professionals from the statutory and voluntary sector in addition to awareness raising workshops for women and girls in the community.

PRIMARY TASK

To be responsible, alongside the Management Committee, the Senior Management Team and other workers for the effective running of the Project, in accordance with Management Policy. Ensuring that it meets the needs of South Asian, Middle Eastern and Turkish women and girls who have been made homeless as a result of VAWG (Violence against Women & Girls). 

Please see the attached the full job description

The Biochemical Society are seeking an Events and Training Assistant, on a 12-month fixed term contract, to support the Biochemical Society Events and Training team.

In this role, you will be the first point of contact for delegate and general events related queries, ensuring that delegates have registered for events under the correct category, and received payment before the event. You will also set up events in the Events system and manage CPD accreditation applications for all events, collating event feedback and researching potential new sponsors for events.

The post-holder will assist with pre-event and training preparation, and onsite support at events, working closely with the Event Organisers and Conference and Events Manager, with task ranging from sending all pre-event communication, create flash poster presentation using PowerPoint and providing travel guidance to attendees to managing the registration desk, providing A/V support for speakers and handling and promoting marketing material at events and engaging with delegates, along with other duties as required by the Conferences and Events Manager.

The Events and Training Assistant will travel within the UK and occasionally overseas.

Suitable candidates will have an interest or some experience in events management, have excellent attention to detail and great communication skills, being friendly and personable.

For more information about the organisation, please visit our website.

Closing date: 9th January 2026

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

The purpose of Aylesbury Women’s Aid

‘To exist for the benefit of all women and their children who have /or are experiencing physical, mental financial or sexual abuse in their relationships and to offer support, information, advice, access to temporary accommodation and aftercare’.

Job Summary

To support the aims and principles of Aylesbury Women’s Aid including empowering and supporting women and their children in making their own decisions and taking control of their own lives and to meet the practical and emotional needs of the women who live in the refuge through support, advocacy and advice.

Main Duties and Responsibilities

1. To help women settle into the refuge and create situations where women can be supported, share their experiences and explore the choices open to them. 

2. Taking key-worker responsibility for 3 women by:

· Following all interview and admittance procedures with each resident interview

· Developing a Support and Action Plan with each resident

· Developing a Risk Assessment Management Plan when necessary

· Continuing to support key clients by regularly reviewing Support and Risk Assessment Plans.

· Offering some general support on a day-to-day basis.

· To continually update in-house data base.

3. To support and respond to the needs of the residents by:

· Providing legal, housing and welfare rights advice

· Providing advocacy and liaison with other agencies such as housing departments, solicitors, courts, social services etc.

· Providing information about local agencies and community resources

· Supporting residents to register and make claims for benefits or other rights.

· Ensuring that residents pay their rent and service charges

4. To take referrals from local women and find refuge space for women who need to move from the area and make referrals when appropriate.

5. To work within child protection requirements and procedures to ensure that children safeguarded and their welfare promoted whilst also supporting and meeting the needs of women.

6. To provide support and assistance to women moving on to new accommodation including:

· Ensuring all relevant forms are completed and giving advice on grants and second hand-furnishings. 

· Providing transport when necessary.

· Assisting with initial household problems.

· Establishing any further needs and offering continued support.

7. To participate in creating an atmosphere in the refuge which will enable families to live together by encouraging women and children to respect each other and by attending and participating in regular house meetings.

8. To carry out extra agreed tasks to ensure the smooth running of the refuge which could include:

• Updating Routes to Support
• Attending and taking notes for house meetings
• Collecting, distributing and recording post
• Emergency First Aider for the refuge
• Ensuring that the First Aid Box is correctly and adequately stocked
• Facilitating Freedom Programme in the refuge
• Keeping bed space books up to date
• Recording incoming payments

9. To liaise with relevant local agencies and community groups to ensure productive and collaborative working and attend relevant meetings as required.

10.  To keep monitoring and statistical information to enable the evaluation of the effectiveness of the service and to produce reports as required.

11. To raise awareness of the issues of domestic abuse and its effect on children through

direct service provision and promote Aylesbury Women’s Aid where appropriate. 

12. To work flexibly between the hours of 8am – 8pm Monday to Friday and 9am – 1pm

weekends and Bank Holidays as agreed with your manager.

13.  To follow procedures and protocols with other services so that the safety of the woman and any children involved are kept central to any process and ensuring that other relevant agencies are kept informed about important changes in the client’s situation.

14. To participate in the On-Call Service rota.

15. To answer enquiries through the Single Point of Access service in accordance with the requirements for that service.

16. To maintain effective communication with co-workers and participate in relevant meetings, supervision and internal/external training.

17. To cooperate with management, support and carry out all management policies and decisions, and contribute to a positive and mutually encouraging atmosphere in the workplace.

18. To ensure that all health and safety regulations, policies and procedures are complied with.

19. To give support during busy periods or staff shortages to other workers when necessary, including assisting other services in the organisation.

20. To support and implement all policies and procedures of Aylesbury Women’s Aid.

21. To take all possible steps to ensure the safety and confidentiality of the clients, staff and

Management of Aylesbury Women’s Aid, the safety of third parties visiting AWA premises and the confidentiality of information provided by all parties to the extent legally required.

22. To undertake any other duties from time to time. These may vary but will be in line with the responsibilities of the post and may include:

· Cleaning and preparing rooms for new residents

· Collecting and distributing donations of clothes, presents and household equipment etc.

The duties of the post may vary from time to time without altering its overall nature.

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

Harris Hill is delighted to be working with a dynamic community charity in London in their search for a Community Engagement Manager.

Part-time, 22.5 hours per week
Salary: £36,000–£38,000 per annum (pro rata)
Location: Central London (on-site)

This is a fantastic opportunity for a motivated and creative engagement professional to lead a small, dedicated team and make a real difference within a vibrant, diverse inner-city community.

The role

As Community Engagement Manager, you’ll be an active ambassador for the organisation—raising awareness of its services, building strong relationships with residents and partner organisations, and leading initiatives that empower local people to participate and shape the community around them.

You’ll manage a small team of engagement staff and volunteers, oversee outreach and participation projects, and develop partnerships that enhance opportunities for local residents. A key focus will be increasing community reach, growing membership, and supporting user-led initiatives that reflect local needs and interests.

About you

We’re looking for a confident and experienced community engagement professional who:

• Has proven experience leading staff and volunteers to deliver community programmes.
• Understands the dynamics of engaging diverse inner-city communities through creative, inclusive approaches.
• Experience in monitoring and evaluating the impact of engagement activities, ensuring resources are used effectively.
• Has experience supporting user-led initiatives and volunteer development.
• Brings excellent communication and partnership-building skills.
• Is comfortable working flexibly, including some evenings and weekends.
• Is committed to equality, diversity and inclusion, and upholding safeguarding and health & safety standards.

If this sounds like you and you’re keen to hear more, please send your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for a proactive and people-focused fundraiser to join our ambitious team as Community Fundraising and Partnerships Officer. This is a pivotal role where you will:

• Grow community income and build meaningful partnerships with local companies, schools, individual supporters and groups.
• Shape and deliver inspiring fundraising initiatives that engage the community and raise vital funds.
• Be the key link between Dash and our supporters, ensuring every donor, volunteer, and partner feels valued and connected to our mission.

This is a fantastic opportunity to make the role your own. While some community fundraising has taken place, there is huge potential to grow our income and partnerships given our location near major companies and active community groups. You will work closely with our CEO and Trusts & Foundations Lead and play a central role in securing the resources needed to continue our life-changing work.

4-5 days per week (flexible), hybrid location (home-based with regular travel to Maidenhead, Slough, and
Windsor, so ideally based within 1 hour of the area)
Term: Permanent or we will consider contract

This role is perfect for someone who wants to use their fundraising expertise to make a real and lasting difference to families in crisis.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

​

Brief role description:

​The Veteran Support Employment Consultant will provide holistic, high-quality employment advice and guidance to a diverse caseload of veterans. The role focuses on supporting personal development, enhancing employability skills, and enabling clients to achieve sustainable employment outcomes.

The Veteran Support Employment Consultant will work remotely while maintaining a strong local presence through outreach and engagement activities across the East Midlands. Effective case management, following Forces Employment Charity (FEC) policies, procedures, and work instructions, is central to this role.

​

Interested? Want to know more about the Charity? Check out our Website

​Eager to know more the role? Have a look at the Job Description attached

​What’s in it for you? Check out our Benefits.

​Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 23 December 2025 

​Got questions about the role? Get in touch with the People Team

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

About This Job

This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK) to be the focal point for providing effective support to the Director of Finance and the Finance Manager through the completion of month end, year end and audit, and associated processes. This post requires a detail-oriented and proactive Financial Accountant to join our charity’s finance team. This role is crucial in ensuring accurate financial reporting, compliance with charity regulations, and supporting the organisation’s mission through sound financial management.

Essential Skills

· AAT Level 4 qualified (or equivalent)

· Evidence of continuing personal and professional development.

· Experience within a Finance Department of leading month end processes, Accounts Payable and Accounts Receivable 

· Experience of supporting an audit

· Experience of Sage 50 Accounts or a similar system

· Discretion and confidentiality.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal accident insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Sunday 14th December 2025.

Interviews will be held in Holderness House, 51-61 Clifton Street, London, EC2A 4DW on Friday 9th January 2026. Please let us know if you have any restrictions with this.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references. 

We reserve the right to close for applications before the closing date if we receive a large number of applications. 

DEBT ADVICE CASEWORKER

OASIS HUB WATERLOO

PART TIME: 24-32 hours per week

FIXED-TERM CONTRACT: 12 months

SALARY: £18,787 for 0.6 FTE and £25,049 for 0.8FTE

We have an exciting opportunity for a Debt Advice Caseworker to join our team at Oasis Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to provide debt advice within the service.

What’s in it for you?

· A chance to work with a great team of passionate and holistically minded advisors and community workers.

· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service.

· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.

You will receive the support of a fantastic team of professionals in the community.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution

• A generous holiday allowance

• Flexible working where possible, with family friendly policies

In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice. This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and behind-the-scenes casework

The successful post holder must have:

• Experience providing face-to-face advice

• A willingness to work with people who have multiple and complex needs

• A recognised advice qualification or equivalent experience

• Attention to detail and up-to-date knowledge of advice practice and policy

If you are interested in being part of this fantastic project and want to know more, please visit the Oasis Charity Jobs website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

To apply, email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.

2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.

Completed applications should be returned by 9am Wednesday 7th January 2026  

Interviews will take place on Thursday 15th January 2026 

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Purpose

We are looking for a proactive and organised individual ensuring that all of Ella’s premises,  including the office, community hub, and safe houses,  are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.

You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.

Facilities management

• Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.

• Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.

• Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.

• Maintain clear records of repairs, inspections, and contracts in the central facilities log.

• Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.

• Ensure accurate stock records are maintained and inventories are completed across all sites.

Property inspections and maintenance

• Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.

• Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.

• Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).

• Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
   

Health, safety, and compliance

• Act as the main point of contact for health and safety matters in the Operations Manager’s absence. 

• Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.

• Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.

• Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.

• Lead or support fire drills, first aid provision, and emergency preparedness planning.
   

Systems and administration

• Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.

• Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.

• Coordinate staff communications about ongoing facilities work or planned maintenance.

• Oversee inventory management, purchasing, and deliveries for office and property supplies.
   

Team and organisational support

• Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.

• Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.

• Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.

Person specification

Essential

• Excellent organisational and time management skills.

• Keen eye for detail 

• Ability to put effective processes and procedures in place 

• Ability to manage multiple tasks effectively and work independently.

• Strong communication skills, both written and verbal.

• Basic understanding of health and safety requirements.

• Comfortable liaising with contractors and overseeing on-site work.

• Willingness to travel locally between Ella’s office and safe homes.

• A proactive and practical approach to problem-solving.

Desirable

• Experience in facilities or property management.

• Experience working with suppliers and contractors. 

• Familiarity with trauma-informed environments or working in the charity sector.

• Basic maintenance skills (e.g., DIY tasks).

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants. 

Severndroog Castle is a much-loved Grade II* listed historic site, saved by the community and now run by a passionate charity committed to heritage, learning, and local engagement. We are looking for an enthusiastic and people-focused Community and Volunteer Engagement Manager to join our small team and help shape the Castle’s future.

This role is one of two complementary part-time positions forming a collaborative partnership model. You will work closely with the Site and Operations Manager to ensure a joined-up, positive experience for visitors, volunteers, and community partners.

This is an exciting opportunity for someone who enjoys connecting with people, building community relationships, and creating memorable visitor experiences. You will lead our volunteer programme, develop partnerships, support events, and help ensure that Severndroog Castle remains a welcoming and engaging place for all.

• We’re looking for someone who:enjoys working with people, including volunteers, community groups, and visitors
• has experience in community engagement, volunteering, or heritage/cultural settings
• is warm, organised, proactive, and full of ideas to grow participation and outreach
• is a collaborative and supportive team player who thrives in a small organization

Working pattern:

20 hours per week, including some weekends. Hybrid working, with regular on-site presence, and a minimum of one Sunday per month on site.

Director of Operations

Lead with Purpose. Shape the Future of Christian Care.

Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.

We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.

About the Role

As Director of Operations, you will:

• Lead and oversee our portfolio of established care homes and housing schemes.
• Ensure regulatory compliance, quality of care, and financial sustainability.
• Drive operational excellence, innovation, and efficiency through systems and processes.
• Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
• Inspire and develop a talented team of managers and operational leaders.

This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.

About You

• We are looking for a strategic, values-driven leader who brings:
• Significant experience in adult social care operations or a closely related sector.
• Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
• Proven ability to deliver quality and financial targets at scale.
• A collaborative leadership style, with a commitment to developing people and culture.

A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).

Why Join Us?

• Be part of a growing organisation with a clear vision and calling.
• Influence how society values older people and supports churches in ministry.
• Work in a culture that prioritises prayer, faith, and excellence.
• Competitive salary, generous holiday, pension scheme, and life assurance.