Community support officer jobs in aylesbury vale, cheshire east

Senior Fundraising Insights and Research Manager (Interim)

We are thrilled to be partnering once again with World Vision UK. As a global Christian humanitarian organisation, World Vision is devoted to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. With a commitment to faith in action, they bring transformation to the most vulnerable – driven by God’s unconditional love and compassion.

We’re now seeking an experienced and visionary Interim Senior Fundraising Insights and Research Manager to cover the postholder’s maternity leave. This is a strategic, high-impact role for a data-driven leader who can unlock insight to maximise supporter engagement and drive income growth. You’ll shape and lead the research and insight function, transforming data into clear strategies that sharpen targeting, deepen donor relationships, and enhance campaign performance.

You’ll also lead the development of new supporter segmentation strategies, harness technology to improve CRM systems, and play a key role in World Vision’s ambitious plans to scale Child Sponsorship. From AI-driven analytics to performance dashboards and predictive modelling – this is a hands-on role where your insights will directly fuel mission impact.

The successful candidate must be able to demonstrate:

• Significant leadership experience in research, data analysis, or fundraising insight, ideally within the non-profit or digital fundraising space.

• Expertise in donor segmentation, data-driven decision-making, and fundraising analytics.

• Proven ability to lead a team, communicate complex insights clearly, and influence senior stakeholders.

• Strong technical skills including CRM systems (e.g. Salesforce), data compliance (GDPR), and advanced Excel capabilities.

• A passion for innovation – with an eye on emerging technologies like AI, machine learning, and automation tools.

This is a unique opportunity for a practising Christian professional to lead with purpose. You’ll join a passionate, faith-led team committed to transforming lives and championing the wellbeing of the world’s most vulnerable children.

This role is subject to a basic DBS check, which will be carried out by the employer.

For more information, please contact Adam Stacey, CEO, Charisma Charity Recruitment. Applications should be submitted via the Charisma website and include your CV and a supporting statement.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, or any other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.

Closing date for applications: 16 December 2025

As this is an interim role candidates will be interviewed on a rolling basis. The job could be closed early if a suitable candidate is found. 

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.

DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income. 

Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.

This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

Contract: Full-time permanent role

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Info: Download job application pack from our website for full job spec and how to apply.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA. 

This feasibility RCT is a complex, multi-partner programme involving: 

• An active funding partner 
• An independent evaluation team 
• 5 participating local authorities (to be confirmed) 
• Internal delivery teams and cross organisational services 
• Kinship carers and lived experience subject experts

The Mobilisation and Delivery Project Manager is the operational engine of the programme, ensuring that every workstream is scoped, resourced, sequenced, delivered and evidenced, and that Kinship is trial-ready, compliant, and well-coordinated through set-up and delivery.

This role needs someone who is an excellent communicator, highly organised, unflappable, curious, and able to sit comfortably in the detail. The successful person will keep a firm grip on timelines, dependencies and risks.

You will manage a Programmes Officer as well as the set-up, processes, documentation, reporting, trial readiness, communications and cross-team coordination. You will work closely with the Programmes Manager who will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.

You will lead operational quality, systems, processes, data, and compliance. The Programmes Manager will lead practice quality, staff development and supervision, safeguarding and relational delivery. Together you make sure the trial is delivered ethically, consistently and to a very high standard. 

Key responsibilities include:

• ​Lead the mobilisation plan across all workstreams and ensure trial readiness.
• Develop all processes, documentation and operational frameworks in line with the intervention protocol.
• Coordinate local authority onboarding, staff training and internal operational setup with the Programmes Manager.
• Work with internal Kinship teams to ensure everyone has clear expectations and is held to account for their performance during mobilisation and delivery – owning the workstreams.

• Ensure weekly pipeline monitoring for treatment and control recruitment.

• Work with the Programmes Manager and Kinship Family Workers to strengthen referral and screening processes where appropriate.

• Identify recruitment risks early and drive rapid problem-solving. 

• Maintain delivery tracking and operational dashboards.

• Identify throughput or workload risks and support adjustments. 

• Lead operational quality assurance (QA) including data quality checks, file audits and process compliance. 

• Coordinate data collection, monitoring and data quality for evaluator requirements (both treatment and control).

Essential knowledge and experience includes:

• Project Management Qualification or commensurate experience.

• Significant experience managing complex projects or programmes with multiple partners and tight delivery requirements.

• Proven experience designing and maintaining structured workflows, operational systems and project plans in fast-paced environments.

• Experience coordinating across multidisciplinary teams without direct line management responsibility.

• Strong background in quality assurance, process improvement and operational risk management.

• Experience translating evaluation, compliance or regulatory requirements into practical delivery processes.

• Experience developing and maintaining documentation, SOPs, manuals and operational toolkits.

• Experience working with data for monitoring, decision making and evaluation readiness.

• Proven ability to ensure data quality, consistency and audit readiness.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

Key dates:

Application deadline: 11.59pm, Sunday 4 January 2026

First interview: Thursday 8 January 2026 (online)

Second interview:Wednesday 14 January 2026 (in-person, London)

How to apply

Respond on CharityJobs to these 5 questions, along with your CV:

1. Kinship’s mission and values emphasise putting kinship families first, being bold, stepping up and working stronger together. What motivates you to apply for this role, and how would these values shape how you lead mobilisation and delivery?

2. Describe a time you managed a complex programme or project with multiple partners or workstreams. What approach did you take to keep delivery coordinated and on track?

3. Give an example of how you improved data quality, compliance or process consistency. What actions did you take and what was the outcome?

4. Tell us about a situation where you worked closely with colleagues delivering frontline or relational support to solve a delivery or operational challenge. What did you do to ensure alignment and shared ownership?

5. Describe a time you worked in a fast-changing or uncertain environment. How did you stay grounded, support others and keep delivery moving forward? 

We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

EFAM

For more than twenty years, Education For All Morocco has worked to ensure that girls from Morocco’s most disadvantaged rural communities can access — and complete — their education. What began as a small initiative providing safe boarding for girls in the High Atlas has evolved into a nationwide organisation creating long-term pathways from secondary school to university and employment.

Today, EFA Morocco operates a growing network of boarding houses, specialist education centres, and university scholarship programmes, supporting girls with diverse needs — including those with disabilities — to learn, thrive, and shape their own futures. Through strategic partnerships, community engagement, and a holistic support model, EFA Morocco is driving systemic change so that every girl, no matter where she is born, has the opportunity to learn, lead, and transform her life and community.

The Role

The Finance & Operations Coordinator is a central position in a small, purpose-driven team. The role provides direct support to the Managing Director and works closely with the Finance Committee to ensure that the charity’s financial and operational systems are well managed, compliant and effective.

This is a broad and hands-on role that involves managing day-to-day UK operations, supporting financial oversight, ensuring smooth coordination with our in-country partners, and keeping our administrative framework in excellent order.

You will be responsible for maintaining clear systems, meeting key reporting deadlines, and ensuring that the organisation runs efficiently behind the scenes. The role suits someone who is proactive, reliable, and comfortable managing a wide variety of tasks with independence and initiative.

Key Responsibilities

Finance and Reporting

• Maintain accurate financial records in Xero, reconciling transactions and processing payments for invoices, payroll and expenses.

• Allocate receipts and donations to the correct funds and ensure supporting documentation is filed systematically.

• Prepare and submit Gift Aid claims to HMRC.

• Collate quarterly financial and narrative reports from Moroccan partner NGOs and follow up on missing information.

• Support the Managing Director and Finance Committee with budget preparation, analysis and audit documentation.

• Ensure that annual accounts and financial reports are submitted in line with Charity Commission requirements.

Operations and Administration

• Oversee and improve shared filing systems (Teams/SharePoint), ensuring that all administrative and financial records are accurate, up to date and easy to access.

• Manage the main email inbox, responding to or redirecting correspondence promptly and professionally.

• Coordinate logistics for meetings, events, and annual project visits in Morocco.

• Support the Managing Director with scheduling, documentation, and general administrative follow-up.

• Monitor compliance tasks, ensuring that all Charity Commission and internal governance requirements are up to date and properly documented.

Donor and Partner Relations

• Act as a first point of contact for donors, supporter schools, hotels and individuals.

• Process and acknowledge donations, issue receipts and maintain accurate donor records.

• Proactively follow up with existing and potential supporters, helping to build and maintain relationships.

• Liaise with Moroccan partners to ensure that project and financial reporting are on track and shared on time.

Governance and Oversight

• Support the Finance Committee and Managing Director with preparation for trustee and committee meetings, including gathering reports and ensuring actions are followed up.

• Assist with external audits and reviews, coordinating with UK auditors and Moroccan partners as needed.

• Maintain oversight of risk management, safeguarding and health and safety documentation, ensuring relevant information is filed and accessible.

Person Specification

Essential

• Experience with Xero or similar accounting software, and confidence handling day-to-day bookkeeping.

• Excellent organisational skills and attention to detail.

• Proficient in Microsoft Office (especially Excel and Word) and comfortable using Teams/SharePoint.

• Strong written and verbal communication skills.

• Able to work independently and take initiative, with good judgement about when to seek input.

• Comfortable managing multiple priorities and adapting to a varied workload.

• Interest in education, international development or girls’ empowerment.

Organisation: Education For All Morocco (EFA Morocco)

Responsible to: Managing Director
Location: Remote (with annual project visit to Morocco)
Hours: 24 to 40 hours per week negiotable 
Salary: £25,000 – £29,000 per annum (pro rata)
Annual leave and benefits: 25 days annual leave (pro rata, excluding bank holidays) + pension scheme (as per regulatory requirements)

Key info
Closing date: Sunday 25th January 2026 at 23:59. 

Annual salary: £42,400

Hours: 37.5 hours per week (full time)

Contract length: 3 years initially, with contract extension subject to funding

Location: UK based, mainly remote with occasional in person work

The role

TransActual is recruiting a Communications Lead to join our rapidly growing team. You’ll be working alongside our board and Senior Management team to develop and implement a communications strategy across all media channels that supports the accurate representation of TransActual’s work to the wider world and our mission to advocate, empower and inform.

We are looking for someone with strong interpersonal skills both in terms of understanding and responding to underlying questions in a sometimes hostile media environment, identifying the effective ways of proactively and reactively communicating about our advocacy goals, and working closely with our Policy Lead, Director of Operations and for Healthcare, staff team, board and volunteers to achieve that.

Your responsibilities will include, but not be limited to, the creation of a communications strategy, communications processes, protocols and standards, press releasing and liaison, and line management of our communications officer. You will be responsible for forward planning of communications where events are foreseeable and will also be required to enable rapid and sensitive response to unpredictable events and consequent media inquiries.

An in-depth understanding of trans people’s lived experiences and an ongoing commitment to bringing about positive change for all trans people in the UK is absolutely essential for this role. This understanding can come from your own lived experience. You will demonstrate a strong understanding of and commitment to equity, particularly in relation to race equity and disability equity.

We particularly welcome and encourage applications from trans people, Black People and People of Colour, neurodivergent people and disabled people.

Legacy Relationship Executive

We are looking for a Legacy Relationship Executive to join the team.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: Legacy Relationship Executive

Location: Milton Keynes

Hours: Full-time (36.5 hours per week with one evening per week)

Contract: Permanent

Salary: £30,874 per annum, depending on experience + good range of benefits

Closing Date: 31st December 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

About the Role

As Legacy Relationship Executive, you will grow the future legacy income of World Vision through building relationships with some of our longest serving supporters and asking them to consider leaving a gift in their will and following up our supporters who have expressed an interest to convert them to pledgers.

World Vision has over 100,000 supporters around the UK and this job focuses on our supporters who have been supporting us for over 10 years and really love sponsoring a child and helping our cause.

This role involves mainly thanking our sponsors and ensuring they are getting the best experience, keeping them informed, updated and asking them to consider a gift in their will.

It’s a role where you can really build some excellent and meaningful relationships and the people you are calling quite often have time to chat and want to talk to you!

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

About You

The role IS for you if:

· You have an engaging, warm phone manner and a passion for excellence in making a difference to the lives of the children who we serve.

· Have a good level of written English and results driven

· Comfortable being on the phone

· Have previous telemarketing experience in either sales, account management or customer service.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such Legacy Relationship, Legacy Officer, Supporter Engagement, Supporter Care, Customer Service Agent, Customer Service Executive, Customer Service Officer, Sales, Account Manager, Business Development, Business Development Executive.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The charity is rapidly scaling up, recently doubling its annual support to £6 million. Degrees has partnered with leading climate change funders and research partners including the Quadrature Climate Foundation, Open Philanthropy, Crankstart, Navigation Fund, Outlier Projects, LAD Climate Fund and UK Advanced Research and Invention Agency (ARIA). Transparency of funding is essential to our work. We do not accept support from anonymous donors or funding from the fossil fuel industry. Fundraising for the organisation has been led by the Founder and CEO, Chief Operating Officer (COO), Chief of Staff, and the Chair of the Trustees with the support of an experienced Senior Philanthropy Advisor.

We now seek a full-time team member to build on this base. Reporting to the COO, and working closely with senior staff and the Chair, the Development Manager will support high‑performing fundraising that secures multi‑year, diversified funding. He / she will also introduce robust processes for pipeline management and donor stewardship and manage the complete donor lifecycle (from identification to cultivation to solicitation and stewardship) of a portfolio of top prospects. The post holder will receive initial onboarding support from the Senior Philanthropy Advisor. As fundraising grows, the team may expand in the future.

Initial priorities include expansion beyond the current donor pool, with a strong push to identify and engage new funders, and putting in place the systems (CRM, reporting cadence, key performance indicators) to support growth at scale.

As this is a new role, responsibilities are expected to evolve but some key items will include: 

Strategy & planning 

• Work with the CEO, Chief of Staff, COO, Senior Philanthropy Advisor, programme staff and the Chair of the Trustees to help develop and implement a multi-year fundraising strategy aligned with organisational objectives;

Pipeline development & new opportunities 

• Manage the fundraising pipeline, guiding the ongoing fundraising activities of senior staff and the Chair;
• Research and identify new funding opportunities from trusts and foundations, government funders, and multilateral donors in the development and climate sectors on an ongoing basis;
• Reach out to networks of donor advisors and established relationships for referrals;
• Initiate and manage contact with funding opportunities; 

Grant writing 

• Draft and coordinate the preparation and submission of grant proposals;

Donor stewardship & reporting

• Maintain excellent relations with existing funders by keeping them informed on charity and sector updates, inviting them to events, and ensuring the delivery of annual reports and notices;
• Ensure and manage ongoing formal grant reporting on behalf of the organisation;

Events & engagement 

• Often working with partners, plan and deliver fundraising events for existing and potential funders, particularly in the UK and US;
• Manage invitation lists, track attendance and ensure bespoke follow–up to attendees;
• Assist in the design of events that will inspire and engage funders while involving Southern experts in the Degrees research community;
• Coordinate all fundraising outreach and related programming for the Degrees Global Forum (a conference to be held in 2027); 

Processes, systems & administration

• Create and implement structured processes across the entire fundraising and donor lifecycle;
• Develop and track KPIs, providing regular reports to senior staff and the Trustees;
• Be responsible for fundraising data, contacts and administrative records.

Are you an experienced content creator? Do you have excellent editing skills? Can you spot a good story and create engaging narratives for editorial? Are you familiar with publications processes? 

We are seeking a Communications and Content Editor to support our communications output across multiple channels, including production of the SLA’s flagship publication, The School Librarian. This new role will be pivotal to elevating our publication, and supporting strong narratives across our communications.This is a hands on role, with an opportunity to help shape our communications and TSL as we approach the SLA’s ninetieth year in 2027. 

You will be an experienced editor and content creator. Creative and with a strong eye for detail, you will be confident in overseeing the publications process, alongside copy-editing, proofing and commissioning content and associated administration. You will enjoy opportunities to apply your creative skills to creating interesting and engaging content to support our outputs. As we develop new ways of working, your insight and ideas will help support new activity. You will be comfortable working with a variety of stakeholders and happy to get stuck in as needed. Areas of work include managing production of The School Librarian journal which publishes three times per year, developing a strong understanding of the TSL audience, its circulation and readership figures to inform content development and identify opportunities to attract new subscribers. You will also contribute to digital communication and content strategy across the organisation, helping to determine the best platforms or channels for a variety of content types. While leading on TSL, you will also support content creation for our newsletters, website and social media, working with the Publicity and Partnerships Manager to determine the most appropriate format for different stories, features or news items.

The salary for this position is £24, 324.32 per anum (based on FTE £30,000) for 30 hours per week, and comes with a 6% employer pension contribution.

Find out more about the role including full job description and how to apply by downloading the job specification pack.  

Application deadline: 12th January 

Interviews will take place as follows:  

First round interview (online):  26/28th January  

Second round interview in person TBC:  3rd /4th February  

Applications without a covering letter will not be considered. No agencies please.    

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.   

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

JOB DESCRIPTION 

Noah’s Ark Children’s Hospice helps babies, children and young people who are seriously unwell, and their families, make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions.

We’ve been on a major upward trajectory in recent years, with more children being supported, more major hospitals being partnered with and more supporters donating. We’ve transformed from being an enthusiastic start-up delivering care in the community, to a serious player delivering major impact both in the community and at our state-of-the-art hospice building, The Ark, opened in 2019.

Philanthropy, which covers Grants, Trusts & Foundations and Major Donor fundraising streams, is pivotal to Noah’s Ark, typically accounting for around 50% of the charity’s voluntary income. This is an area of real expertise for Noah’s Ark, with much scope for further refining. The successful candidate will therefore be instrumental in taking this key income stream forward, add to an exciting portfolio and gain further training and support, working as part of a high-performing and super supportive team, ready for its next development phase.

The Grants, Trusts & Foundations Manager will work closely with and report to the Head of Philanthropy to develop the Trust pipeline, along with instrumental cross-team work on applications and reporting processes for other income streams. Whilst we work towards developing a more diverse funding model and navigate changes to the external Trust environment, sustaining and growing income from Trusts will remain vital.

The post-holder will manage a Philanthropy Officer (Trusts & Major Donors) and, together, they will be instrumental in taking the Trust programme to the next level, establishing lasting relationships with funders, securing new grants, increasing multi-year gifts and improving both quality and volume of applications and reports. They will also support the Philanthropy Officer, and the wider team, to the same end with their respective portfolios.

ABOUT YOU

You will be a highly organised, dedicated and reliable individual ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to engage with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support.

You will have considerable experience fundraising from grant makers and will be able to demonstrate your success with securing high value gifts and building meaningful relationships. You will have confidence in your ability to make an impact through collaborative lateral thinking. You will also support other team members with their applications, as well as acting as a key liaison with our Care team to obtain latest information about service delivery.

If you have ample experience of fundraising from Trusts, have achieved outstanding success in a short period of time or have held a key position within a Trust programme, including securing numerous significant – ideally six-figure – grants, we would love you to apply.

Please refer to the Job description for further information on this role. 

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

Customer Experience Director

Location: Remote

Salary: £94,671.46 per annum

Closing Date: 19 December 2025

We’re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you’re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service – it could be you!

We’re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services.

We know everyone’s on a journey these days, but we’re truly on one, evolving our operating model so that despite of our size and geography, we’re connected to our customers and communities and service delivery is responsive, easy, local and personal.

You’ll be a subject matter expert in housing management and will be responsible for making sure we’re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs.

Through strong change and performance management, process review, systems and policy development you’ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live.

Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront.

We’ll be honest, this role will be hard work! We always want to do better so there’s a lot to do and within a really challenging operating environment. Undoubtedly there’ll be times where you’ll be frustrated and you’ll probably try things which don’t work but you’ll be joining a strong, collaborative team, where we’ve got each other, and you’ll be encouraged to try new things, and amongst the hard work you’ll laugh and have fun; you’ll never be bored, and no two days will be the same.

The teams you’ll lead are nationally dispersed. Where you live isn’t necessarily important – it’s your expertise, customer focus, values and leadership that matters

If this role sounds like a bit of you, you think we’re going to be a great fit, and you’re ready to grab the opportunity and make it your own, come and #discoverstonewater!

Please note: Final stage interviews to be held on 17th December at our Reading office.

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.

Join Isabel Hospice as our new Senior Philanthropy Manager and play a leading role in shaping the future of our high-value fundraising.

About the role

This is an exciting opportunity for an experienced fundraiser to lead and inspire our Philanthropy Team, driving income from corporate partners, charitable trusts and foundations, and major donors.

You’ll combine strategic vision with hands-on relationship management, developing long-term, meaningful relationships that help ensure every person in eastern Hertfordshire receives the compassionate end-of-life care they deserve.

Working closely with senior leaders, trustees, and colleagues across the hospice, you’ll lead by example: crafting compelling proposals, inspiring engagement, and ensuring every donor feels valued and connected to the impact of their support.

About you

You’ll be a confident, emotionally intelligent leader with a proven track record of securing significant income and building trusted partnerships. You’ll bring creativity, warmth, and the ability to motivate others, both your team and your supporters.

You’ll also have:

• Experience leading high-performing fundraising teams and delivering ambitious income targets
• Excellent relationship management and influencing skills at a senior level
• Strong strategic and organisational ability, with a collaborative mindset
• Exceptional written and verbal communication skills
• A deep commitment to the mission and values of Isabel Hospice
• A driving licence and own car

What we offer

• A supportive, values-led environment where your work truly matters
• The opportunity to shape and grow high-value fundraising at a respected local charity
• The chance to make a tangible difference to local families when they need it most

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

Children & Partnerships Manager

We have an exciting opportunity for a Children & Partnerships Manager to play a vital role in expanding our national referral network and ensuring more children across the UK can access the life-changing breaks we provide. This new role will work closely with our Development Director and Referrals Team to strengthen relationships with schools, Local Authorities, charities and community groups who support children aged 8–13 facing significant challenges.

Position: Children & Partnerships Manager

Location: Home-based with national travel

Salary: £32,000–£35,000 per annum

Hours: Full-time preferred (part-time considered)

Duration: 12-month fixed term (potential to extend)

Closing Date: Sunday 11th January 2026 at 11.59pm

About the role

As Children & Partnerships Manager, you will be at the forefront of driving national growth by identifying, engaging and nurturing the referral and delivery partners who help us reach the children who need us most. You will map areas of greatest need, build trusted relationships with key organisations, and support frontline professionals to confidently refer children onto our fully funded five-day breaks.

Some of your key responsibilities will include:

• Mapping UK regions with high child poverty and low current engagement to identify priority areas.
• Developing and delivering a national strategy to grow the referral base.
• Proactively seeking new partnership opportunities with MATs, Local Authorities, schools, charities and community organisations.
• Cultivating strong relationships with existing referrers and encouraging them to champion the charity within their networks.
• Representing the charity at events, networks and forums to raise awareness of our impact.
• Meeting directly with teachers, social workers and other professionals to showcase our service and explain the referral process.
• Working closely with the Referrals Team to ensure smooth onboarding of new partners and clarity around referral requirements.

About you

We are looking for a proactive and determined relationship-builder with a strong understanding of the challenges facing children and young people.

You will have the following essential skills and experience:

• Proven experience in partnership development, stakeholder engagement or network building
• Outstanding communication and influencing skills, comfortable engaging with a wide range of professionals.
• Strong relationship building capabilities and persistence in reaching key decision makers.
• Ability to work independently, prioritise tasks and travel nationally when required.
• Commitment to improving outcomes for disadvantaged children and championing equality and inclusion.
• A collaborative approach and confidence working across teams to support shared goals.

It would be desirable if you also have:

• Experience working within or alongside schools or Local Authorities.
• Understanding of child poverty, early intervention and barriers to support.
• Knowledge of safeguarding and data protection principles.

About the charity

The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever.

Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure.

You may also have experience in roles such as: Partnerships Manager, Engagement Manager, Network Development Manager, Children’s Services Manager, Education Partnerships Lead, Community Engagement Manager, Outreach Manager, or Stakeholder Engagement Officer, etc.. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Compassionate Friends - Head of Fundraising
£50,000 rising to £55,000 after probation | Full-time (flexible options available) | London NW6 office - 2 days per week | Permanent

The Compassionate Friends (TCF) is the UK's only national charity providing peer support to bereaved parents and adult siblings following the death of a child of any age and from any cause. With over 300 trained volunteers and a reach of more than 25,000 parents annually, our work is life-changing - offering compassion, understanding, and hope where it's needed most.

Charity People is seeking a strategic, emotionally intelligent, and driven Head of Fundraising to lead our income generation at a pivotal moment in our journey. Having grown into a half-million-pound organisation, we are ready to diversify our fundraising streams and deepen our impact.

About the Role

This is a strategic leadership role with scope to shape the future of fundraising at The Compassionate Friends. You'll develop and deliver a new fundraising strategy aligned with our organisational goals, with a particular focus on individual giving and donor diversification. You'll lead and support a small team, including our Events & Community Fundraiser and Trusts Fundraiser, and work closely with the CEO, Trustees, and wider staff to embed fundraising across the organisation.

You'll be joining a charity with a deeply personal mission and a collaborative culture. Our outgoing Head of Fundraising will remain in a part-time capacity to support your onboarding and ensure a smooth transition.

Key Responsibilities

• Develop and implement a new fundraising strategy, with clear KPIs and milestones.
• Lead on individual giving, donor acquisition, and stewardship.
• Explore new income streams including corporate partnerships and community fundraising.
• Collaborate with communications and support teams to maximise fundraising opportunities.
• Report regularly to the CEO and Board, and oversee CRM and supporter communications.

About You

We're open to both experienced fundraisers and those ready to step into a leadership role. What matters most is your passion for our cause, your strategic mindset, and your ability to inspire and deliver.

You'll bring:

• A track record of generating income across multiple streams, especially individual giving.
• Track record of growth across income streams
• Excellent relationship-building and communication skills.
• Strategic thinking and financial acumen.
• A collaborative, flexible approach and a commitment to continuous improvement.
• A deep empathy for our mission and the families we support.

Why Join Us?

• Salary of £50,000, rising to £55,000 after completion of probation.
• 25 days annual leave (plus bank holidays).
• Personalised training and wellbeing budgets.
• Flexible working arrangements.
• A chance to make a tangible difference in the lives of bereaved families.

How to Apply

Please send your CV to to request a full job pack and to arrange a Teams call.

Key Dates

• Applications close: Wednesday 7^th January 2026
• Shortlist shared: Thursday 8^th January 2026
• First stage interviews: w/c 12^th January 2026
• Second stage interviews: TBC

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Contract Type: Permanent

Salary: Circa £32,300

Hours: 37 per week

Department: People Culture & Leadership

Directorate: Continuous Improvement

Location: Working from home, with occasional UK travel

Reports to: Senior PCL Specialist

As part of the NFCC People Culture and Leadership (PCL) Hub this post plays a key role in supporting and enabling fire and rescue services (FRS) to drive organisational and culture change.

The postholder will use their subject matter knowledge, skills and experience alongside the principles of project management to support the design, development and implementation of a range of PCL products and services. Whilst the role supports all PCL activities, the role will have a focus on Equality Diversity and Inclusion (EDI)-related projects, therefore experience in this area is particularly desirable. Moreover we require someone with relevant knowledge and experience in one or more fields of the people/HR/OD/EDI profession.

Evaluating the effectiveness of the NFCC’s PCL products and their benefits to FRS’s will be a key aspect of the role and the postholder will undertake a range of evaluation activities to identify improvements and make recommendations for improvement. They will be responsible for implementing agreed changes and maintaining PCL products to ensure they remain fit-for-purpose.

Stakeholder engagement is a key element of the role by building effective relationships and establishing networks to improve the uptake/adoption of PCL products and drive culture change.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job description on the NFCC website and apply.

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.

Closing Date – 4 January 2026 with interviews being conducted on the 15 January 2026.

PLEASE NOTE - THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.