Community support team lead jobs in tyne and wear, north east england

Camp Jojo is currently in transition. Over the first 8 years it has worked from one established site in Mersea, Essex; but we are now opening a second site near Appleby in Cumbria. The role of Program Manager will work across the whole organisation, towards the successful development of the values and the proven model in a second site; and its partnership with the Essex site will be an important part of the role.

Camp Jojo is growing from a young, largely trustee led, organisation to a staff team led organisation. Again this role will be a fundamental part of that transition. This is a predominantly an operational post, and not responsible for the finances of organisation, though it will deliver operations within the board approved budget. They will also sit on, or chair, several of the Committees of the charity; including the Senior Operations Team.

The role will offer leadership to key functions of Camp Jojo, Camp Jojo staff and contractors, and to members of the Camp Jojo Board, in relation to the work of the charity. Whilst the majority of the work will be remote the incumbent will be required to attend some meetings and events in person, including at both sites. They will also be required to attend at least part of the actual camp events. They may need to work flexibly, according to the seasonal demands of the charity.

The Program Manager will have a varied and sometimes high-pace job environment. As such, they will need to handle multiple tasks, manage their own time well, interact professionally with the Camp Jojo community and be very good communicators. They will deal with model consistency, values, and operational issues across both sites. 

Company Description

Marie Curie is the UK’s leading end of life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

You’ll join Marie Curie’s Policy & Public Affairs team in Scotland – part of our award-winning UK Policy & Research Directorate. We are a collaborative, passionate, and evidence-driven team working to influence national and local government, challenge inequalities, and ensure palliative and end of life care is accessible and high-quality for everyone.

As Senior Policy Manager, you’ll play a leading role in shaping Scotland’s end of life care agenda. You will develop evidence-based policies, build influential relationships with decision-makers, and lead strategic campaigns to drive meaningful change. Working alongside colleagues across the UK, you’ll help deliver Marie Curie’s vision of a Scotland where everyone’s right to palliative care becomes a reality.

Your Impact:

• Lead development of high-impact policy projects to influence end of life care in Scotland.
• Build and maintain relationships with MSPs, ministers, government officials, and sector leaders.
• Develop and deliver public affairs and campaign strategies to influence decision-makers.
• Analyse and respond to government consultations and legislative developments.
• Represent Marie Curie Scotland externally through media, conferences, and events.
• Collaborate with colleagues and partners across the UK to deliver evidence-led, coordinated policy change.
• Contribute to the Scotland policy team’s strategic direction and deputise for the Associate Director when required.

Key Criteria:

• Significant experience leading policy and public affairs work, ideally in health or social care.
• Strong political awareness and proven ability to influence at national and local levels.
• Excellent written and verbal communication skills, with experience drafting high-quality reports and briefings.
• Strategic thinker with strong negotiation and relationship-building skills.
• Understanding of Scottish Government and Parliament structures, and health and social care policy context.
• Experience engaging with media and speaking at public events.
• Commitment to tackling inequity and improving end of life experiences for all.

Please see the full job description .

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 28 Oct 2025.

Salary: £45-50,000 per annum

Contract: Full-time (35 hours per week), permanent

Based: Home-based with regular travel to Edinburgh

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

The Case Coordinator will work closely with the Head of Direct Work to ensure the delivery of high-quality Independent Social Work Reports (ISWRs) across the direct work strand of SWWB. The Case Coordinator will supervise volunteer social workers, carry out social work assessments themselves, and support quality assurance processes to maintain excellence in social work practice. 

Camp Jojo is a small/medium, but growing charity with a committed team of Trustees, Special Advisors, and Volunteers. This is a chance to contribute to a dynamic organisation and work in a supportive environment. In particular, Camp Jojo’s extension of its work to Nags Head Farm, Appleby, Cumbria, is new; with Open Days held in 2025, and the first camps to be held in August 2026.

The holder of this post will be critical to this development; working to establish a sister site in Cumbria to Ivy Farm on Mersea island, Essex, with a well tried and tested model of operations. The role of Nags Head Farm: Operations Manager (Families and Site Ops) is to offer leadership and administrative support to key functions of Camp Jojo at Nags Head Farm, and to members of the Camp Jojo Board, in relation to the camps held at Nags Head Farm.

The Contractor will handle clerical and logistics tasks for the organisation in a timely and efficient way. The primary task of the Nags Head Farm: Operations Manager will be to oversee family applications to the camps, and to maintain and develop data bases in support of this. They will hold a key role in relation to communications with the families pre-, during, and post-camps. In addition, they will attend and minute meetings, and contribute to camp operations in planning etc. They may need to work flexibly, according to the seasonal demands of the charity.

They will attend the first day (Friday) of each camp The Nags Head Farm: Operations Manager will have a varied and sometimes high-pace job environment. As such, they will need to handle multiple tasks, manage their own time well, interact professionally with the wider Camp Jojo community, and be very good communicators.

Director of Finance and Operations
The Akshaya Patra Foundation UK
Salary: £60,000-£70,000 per annum
Remote (UK-based) with expensed travel to London
Full-time, permanent

Akshaya Patra is one of the world’s largest school meals charities – nourishing 2.35 million children in India every day and now expanding our impact across the UK.

Our UK after-school programme, Empower Hour, provides hot, nutritious meals and targeted tuition to children growing up in poverty – extending the school day by 60 minutes to give them the fuel, support and enrichment they need to thrive.

What began in one school in 2024 is already serving ten, and – alongside driving continued expansion in India – we are now ready to scale our delivery to reach thousands more children across the UK’s most disadvantaged communities.

To help lead this exciting phase of growth, we are seeking a Director of Finance and Operations – a senior leader who combines strong financial stewardship with operational leadership and is motivated by purpose as much as performance.

You will sit on the Senior Leadership Team, reporting to the CEO, and oversee two core portfolios:

• Programmes – overseeing Watford kitchen operations, Empower Hour delivery and holiday hunger initiatives.
• Finance and Resources – leading financial planning and reporting, systems, compliance, HR development and organisational infrastructure.

This role will suit someone who enjoys both strategic thinking and practical implementation – someone who finds energy in building strong foundations and helping a values-led organisation grow well.

You may have built your career in charity, education, food provision, public services, the private sector or elsewhere – but you will bring:

• Senior-level experience across finance, operations or programme delivery.
• Strong financial acumen and understanding of charity governance and compliance.
• A collaborative leadership style – supporting, challenging and uplifting those you lead.
• Deep alignment with our mission to fight child hunger and educational inequality.

What we offer:

• Flexible and remote working.
• 34 days’ leave (25 days annual leave + Diwali + English bank holidays).
• Employer pension contribution.
• Investment in professional and vocational development.
• A meaningful leadership role in a growing global movement – empowering children in both the UK and India.

How to apply:

• Download the full job description and application details here or on our website.
• Please send your CV and a cover letter to the email address in the applicant pack outlining both your suitability for the role and what attracts you to Akshaya Patra and our mission.
• Closing date: Monday 3 November 2025.

If you believe no child should be held back by hunger – and you have the leadership skills and desire to help grow an organisation that makes that possible – we would love to hear from you.

Salary: £53,280 (£66,600 FTE)

Hours: Part-time (30 hours per week)

Contract type: Permanent

Location: Hybrid/Home-based, with occasional travel to meetings as required (travels expenses provided)

About the Role

Buglife is looking for an experienced and values-driven finance professional to join our Senior Leadership Team as Director of Finance.

This pivotal role will lead our financial strategy, planning and governance, ensuring long-term sustainability and impact for our mission to save the small things that run the planet.

Working closely with the Board of Trustees and fellow Directors, you’ll provide clear, strategic advice that supports robust decision-making, transparency and growth. You’ll oversee all aspects of financial management from budgeting and reserves to risk and compliance, ensuring resources are used wisely and effectively.

You’ll also lead and develop a Finance Team, fostering a supportive, collaborative environment through a period of exciting organisational transformation. You’ll drive innovation in financial systems and processes, supporting digital transformation and data-driven decision-making bringing clarity to complex financial issues and helping to shape the systems and practices that underpin Buglife’s future success.

What We’re Looking For

We’re looking for a confident, strategic finance leader with experience in the charity sector, strong technical expertise, and a genuine commitment to environmental and social good.

You’ll bring professional credibility, a collaborative approach, and ability to provide clear advice at Board level. You’ll combine strong analytical skills with collaborative working style and ability to work effectively with diverse stakeholders balancing ambition and accountability while guiding and empowering your team.

A strong grounding in charity finance and governance, with a commitment to sustainable investment and innovation through digital transformation.

You’ll have:

• Senior leadership experience managing organisational finances and producing annual accounts
• A track record of shaping financial strategy in growing or complex organisations
• A professional accountancy qualification (ACCA/CIMA/ACA or equivalent) or equivalent experience
• Strong knowledge of charity governance, financial management, and accounting best practice
• Experience leading and developing finance teams

We’d particularly welcome:

• Experience in the charity, public, or mission-led sector
• A track record of driving innovation through digital transformation and new systems
• Knowledge of ethical investment principles and charity fundraising

Full details of essential, highly desirable, and desirable criteria are available in the recruitment pack on our website.

About Buglife

Buglife is the only organisation in Europe solely dedicated to the conservation of all invertebrates. From bees and beetles to spiders and snails, we work to halt invertebrate extinctions and secure thriving, sustainable populations of these essential creatures, which play critical roles in pollination, soil health, and entire ecosystems. Our mission is to halt the extinction of invertebrate species and secure sustainable populations of these essential creatures. We work across the UK and internationally through practical conservation, public engagement, scientific research, and policy advocacy.

Our projects restore habitats, reconnect landscapes, and raise awareness about the crucial role these small but mighty creatures play in keeping ecosystems healthy. Whether influencing national policy or planting wildflowers in local communities, we’re committed to saving the small things that run the planet.

What We Offer

• A supportive and flexible working environment.
• 23 days annual leave, pro rata (rising to 28 after 3 years service), plus office closure over between Christmas and New Year.
• Enhanced pension contributions.
• Opportunities for training, development, and career progression.
• The chance to make a tangible difference to the conservation of threatened invertebrate species.
• We welcome discussions about flexible working patterns within the 28-hour week

Buglife is committed to equality, diversity and inclusion. We particularly welcome applications from underrepresented groups in the environmental sector, including people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQ+ communities.

If you require any adjustments to the application or interview process, please contact us via our website.

How to Apply

Download the Director of Finance Recruitment Pack.

To apply, please submit your CV and a covering letter outlining your suitability for the role via our website.

Application deadline: 2 November 2025

Interviews: week commencing 10 November 2025 (held via Microsoft Teams)

Due to the volume of applications, we receive, we may close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for this role.

If you have not heard from us within two weeks of the closing date, please assume your application has not been successful on this occasion.

Job Title - Freelance Workshop Facilitator – Early Years

Contract - Associate

Hours - Flexible, approximately two sessions per month

Salary - £120 per session (1 hour delivery plus planning, set up and pack down)

Location - Libraries and Community Venues around London

 

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Family and Childcare

Coram Family and Childcare works to make the UK a better place for families, focusing on childcare and early years to make a difference to families’ lives now and in the long term.

We are a leading voice on early education and childcare, carrying out research that aids understanding and drives change in early years and childcare policy. Every year, we publish our annual Childcare Survey and our Holiday Childcare Survey – the definitive reports on childcare costs and availability across Great Britain.

Our network of local Parent Champions schemes reaches thousands of parents each year, with dedicated local volunteers ensuring parents are aware of their rights and entitlements, improving children’s outcomes. 

We deliver responsive, family-focussed projects, often in partnership with other expert organisations, reaching some of the most disadvantaged families and levelling the playing field for disadvantaged children. This includes Books Together, a programme working in local communities in London to support parents of young children to read together, through a series of informative and interactive sessions.

We deliver the National Association of Family Information Services (NAFIS) – the only national membership organisation supporting essential Family Information Service staff in local authorities to deliver high-quality information and advice to families.

We are the Learning Partner for Childcare Works, supporting the rollout of the expansion of funded childcare, on behalf of the Department for Education.

About the role

This role will focus on our Books Together project. We are looking for someone to deliver interactive book sharing workshops for parents and their children aged 2 to 5.

This role would suit someone with experience in working with young children and families in educational or community settings, strong communication and group facilitation skills and knowledge of early childhood development and the importance of early literacy. We are looking for someone warm, approachable, and sensitive to the diverse needs of families.

You will need to feel confident encouraging parent-child interaction through guided activities and discussions and creating a positive, supportive environment that empowers parents to engage in reading at home. You will also need to manage workshop logistics, including setup, materials, and attendance tracking as well as occasional team meetings to review the success of the sessions.

We are a small team who pride ourselves on being friendly, dedicated and supportive.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 2nd November 2025 at 20.00pm

Interview date: Week beginning 10th November 2025

 

Coram Family and Childcare is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 1077444.

We have a new opportunity for a Technology Change Delivery Manager to join our fantastic DDaT (Digital, Data and Technology) team at the Royal British Legion.

This is an exciting new role in an existing, hard working and successful team which is pivotal to the successful delivery of our technology change portfolio.

This role will see you leading and delivering technology change initiatives including supporting complex programmes, projects and small works and ensuring successful outcomes that align with our business objectives.

Working on a wide variety of projects and collaborating with internal and external stakeholders at all levels, this role requires strong project management, stakeholder management and communication skills. You will be experienced at end to end management of projects and working with the customer at the heart of all that you do, ensuring partnership and collaboration across functions and focusing on a positive customer journey.  

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to the Head of Technology Change, key responsibilities will include:

- Lead and manage the full lifecycle of technology change aligned with the Solution Delivery Lifecycle
- Utilise a blend of agile and traditional methodologies to improve the quality, speed and customer satisfaction of technology change whilst ensuring appropriate governance structure and controls are in place
- Effectively manage and co-ordinate multi-disciplinary delivery teams ensuring clear roles and responsibilities
- Build and maintain strong relationships with the Transformation Office and key stakeholders including business sponsors, project team members, technical teams and vendors
- Develop and implement change management plans to minimise disruption and maximise user adoption

Your contractual location of work will be your home. You will be expected to travel in the course of your work including semi regularly to our London Haig House office. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Date(s):  virtual interviews staring week commencing 10th November

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

About this role:

Your Voice Counts deliver high quality independent advocacy services that support people with a range of health and social care needs. We are looking for a Senior Advocate to support our Advocacy team, and to help us ensure delivery of an effective, high-quality service. The Advocacy team provides a range of advocacy services across the North East including non- statutory and statutory advocacy roles to clients under the Mental Health Act, the Mental Capacity Act, the Care Act and DOLS legislation.

As Senior Advocate, you will line-manage a team of advocates and be responsible for providing support, developing your team, and managing performance. You will work closely with our Head of Advocacy to review, maintain and improve the quality of our advocacy services, including analysing data and producing reports. You will support the effective and timely allocation of referrals, and you will be a point of contact for queries about our advocacy services.

You will also be expected to manage your own caseload of advocacy referrals. This will involve meeting with clients, professionals and other stakeholders and ascertaining and representing your client’s wishes, views and beliefs.  As such, the role involves travel to locations such as clients’ homes, hospitals, care homes, and community settings. While some work can be completed from home, particularly administrative tasks, access to your own transport and a reliable home internet connection is essential.

To learn more about Advocacy and the services we provide, please visit our website.

What we do:

Your Voice Counts’ advocacy services promote social inclusion, equality and social justice by supporting people to say what they want, to secure their rights and to represent their interests when they are unable to do so themselves. 

The Advocacy Charter

“Advocacy is taking action to support people to say what they want, secure their rights, pursue their interests and obtain services they need. Advocacy providers and advocates work in partnership with the people they support and take their side, promoting social inclusion, equality and social justice.” 

The Advocacy Charter, Revised 2018 

Main Responsibilities:

1. Provide appropriate line-management support and challenge to members of the advocacy team, including providing case support to advocates in your team. 

2. Oversee the training and development of your team. 

3. Monitor service capacity and support the allocation of referrals to Advocates. 

4. Ensure, through regular monitoring and feedback, the quality and accuracy of case notes, reports and record keeping from the Advocates in your team. 

5. Respond to relevant queries from referrers, service users, members of the public and other stakeholders. 

6. Maintain a focus on the delivery of a high-quality advocacy service. Review key statistical and qualitative data to ensure the service is reaching agreed targets.

7. Carry a case load of advocacy referrals – the size of your case load will be dependent on the size of the team you are managing and your hours of work. 

8. Promote and publicise the advocacy service in creative ways to ensure it reaches people who may require the service. Promote the service to other stakeholders such as partner organisations and professionals.

9. Keep abreast of developments in relevant legislation and good practice guidance. 

10. Assist the Head of Advocacy and Senior Management Team to determine any future development of the service and take lead responsibility for specific areas of work as required.

11. Be an active participant in the wider YVC team and seek to work with all YVC colleagues to deliver our strategy, maintain quality and embed the values of the organisation.

12. This is not an exhaustive list of duties, and you will be expected to undertake other duties commensurate with the duties of the post as may be reasonably directed and/or as necessitated by your changing role within the organisation and the overall business objectives of the organisations. 

Person Specification:

Just as our values are key to our ways of working, attitude is key to our staff team.  We work in challenging, changing circumstances with a very vulnerable client group. We are looking for someone with excellent interpersonal skills, an ability to develop team working, empathetic and supportive but not afraid to challenge when challenge is needed.  We are looking for someone who has good attention to detail and understands the importance of effective systems and processes.  We’re looking for someone who has a demonstrable belief in the rights of people who use our services. 

You will: 

• Have experience of managing teams of front line workers - ideally within the context of health and social care, and with experience of providing supervision to staff who provide 1:1 support to vulnerable clients

Or

• Have experience of delivering independent advocacy (or a similar type of role involving case work) in a range of health and social care settings

• Have strong interpersonal skills, with an ability to develop team working. Be able to motivate, support and drive high performance in your team. 

• Have a strong focus on collaborative working within a dynamic team and a commitment to helping everyone improve. 

• Be well-organised with an ability to handle a busy workload and prioritise effectively. 

• Have excellent IT skills - ideally experience of using Excel, databases and contact management systems such as CharityLog or equivalent, with an ability to produce reports.

• Be an excellent communicator, with an ability to adapt your approach in order to engage with a wide range of stakeholders 

• Have excellent verbal and written communication skills and be able to communicate effectively with vulnerable people who often have significant communication barriers. 

• Have a commitment to equal opportunities and confidentiality. 

• Approach issues objectively and diplomatically. 

• You must have a full clean driver’s licence and access to a vehicle you can use for work purposes during work hours. Alternative arrangements can be made for people whose disability prevents them from driving. 

Desirable:

• Hold an Independent Advocacy Qualification, including the IMHA, IMCA and/or Care Act modules 

• Good knowledge of Gateshead, Newcastle, South Tyneside and the surrounding area, including a good understanding of health and social cares services and local voluntary sector organisations. 

Land, and the way that it is owned and managed, impacts on all of us. It has different places in all of our histories, whatever our backgrounds or heritage, whether our experience is of public or private ownership, colonialism, dispossession, or migration, the difficulties of making a living in a rural economy or the daily impacts of urbanisation and gentrification. How we currently own, manage and make decisions about land lies at the heart of many of our current social, economic and environmental challenges and injustices. 

Shared Assets works with people and land for a just future.

We undertake advice & support, research, movement building, communications and resourcing work to support, mobilise and advocate for the development of models of managing land that create shared social, economic and environmental benefits. We see systems change as a core value of our work and seek to be transformative, both through externally-facing projects and internal approaches and ways of working.

Our research work supports collective learning related to working on and with the land. We communicate our findings through articles, blogs, podcasts, reports, events, and more - building a shared evidence base to support the development of a just land system. Through our research, we seek to make an impact at a local and a systemic level. We want to create conditions that allow people and communities to thrive, and promote care for the land and environment. We do this work on both a commercial and grant funded basis.

The role holder will lead the full range of Shared Assets’ research projects, from scoping and design through to delivery, follow up and evaluation. They will need to have experience of designing and carrying out research and learning activities with a wide range of partners - including academics, community groups, NGOS and local authorities - in collaborative ways. In the past we have worked on research projects of many scales - from large European Union funded consortia, to smaller, one-off pieces which help a local authority or community organisation move forward with their work. Often our research work involves collaborating with a group of other civil society organisations to provide evidence of why change in the land, food and farming system is needed, and generate action on these issues. 

The main areas of work are to: manage and deliver funded research projects (or projects with a research component) with partners, reflect with colleagues on what we are learning within and across workstreams as an organisation and sector, use this knowledge to create new ideas for research work, and support fundraising for these, as part of our ‘infrastructure’ role.

For more details please see the full application pack. Apply before 10am on Monday 27th October.

The Charity and The Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

I am here to lead Scotty’s outreach to bereaved military families — helping more people find, trust, and access our support by creating a visible, welcoming, and engaged community.

I am accountable for:

• Developing and delivering Scotty’s Outreach strategy, aligned with the charity’s long-term vision and growth targets.
• Leading the development of a new in-house team, ensuring strong performance, alignment, and support across all outreach activities.
• Achieving our beneficiary reach and engagement targets, including community growth, email sign-ups & engagement, social reach, and event/webinar attendance.
• Ensuring all outreach activity is sensitive, on-brand, and audience-focused, particularly in the context of bereavement and the military community.

 

The key responsibilities of this role are:

• Shape and deliver the Outreach strategy to engage bereaved military families across the UK, helping us to a) reach more bereaved families, and b) maintain regular engagement with those families.
• Lead and support the development of the Outreach squad as it grows.
• Plan and oversee delivery of digital and offline outreach activity, including social media, email marketing, website content, printed publications, and event promotion.
• Initially take responsibility for the delivery of outreach activity (except social media) until the squad grows.
• Ensure strong audience insight, segmentation, and tone of voice in all comms.
• Set and report on performance metrics to the CEO, SLT, and Trustees.
• Work closely with internal teams, especially our Service Delivery, to align comms and campaigns with our Programme goals, and to ensure we sensitively engaged with the bereaved military community.
• Uphold the Scotty’s tone and brand across all outreach activity — adapting to the needs of a sensitive, bereaved audience.

The 3-month goals for this role are:

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Finalise the Outreach strategy with the CEO, including key audience segments, platform focus, and performance metrics.
• Begin recruitment of the Outreach Squad (Social Media Exec to start, subject to funding confirmation).
• Produce and maintain a 90-day content and campaign plan, working closely with other teams.
• Establish baseline data for outreach KPIs and set up regular performance reporting.
• Picked up accountability for beneficiary marketing-related tools such as email, website, social etc.

The 6-month goals for this role are:

• Support the recruitment and onboarding of the Social Media Exec (TBC).
• Have created audience journeys and set up systems (CRM) to mirror them.
• Launch first targeted outreach campaigns focused on increasing awareness and sign-ups to services, particularly SMILES and SUPPORT programmes.
• Begin the repositioning journey for Scotty’s brand, working alongside PR & Comms and the CEO.
• Strengthen working relationships with Service Delivery to ensure handovers from outreach to support are smooth and consistent.
• Launched a regular programme of beneficiary focused comms including monthly email, annual magazine, daily social content.

The 9-month goals for this role are:

• Demonstrate progress against outreach KPIs (e.g. increased social reach, community email sign-ups, beneficiary engagement).
• Deliver a successful cycle of outreach to support 2+ SMILES or SUPPORT campaigns/events.
• Complete internal and external review of what’s working in outreach — optimise content, messaging, and tactics accordingly.
• Refine and relaunch Scotty’s beneficiary-facing email comms strategy to improve open and click-through rates.
• Begin developing a 12-month Outreach roadmap for Year 2, including content themes, campaign ideas, and team development needs.
•  

Skillset and Experiences Required:

Marked as D (Desirable) or E (Essential)

· Experience in leading marketing or engagement strategy - E

· Team leadership and people management experience - D

· Proven track record of delivering audience growth and engagement - E

· Strong understanding of digital channels (social, email, content) - E

· Experience working in a charity, community-focused or purpose-driven role - D

· Experience with campaign planning and performance reporting - E

· Ability to write and oversee content that is clear, warm, and sensitive - E

· Familiarity with bereavement support, the Armed Forces, or similar sectors - D

· Proficient in using data to inform strategy and optimise campaigns - E

· Comfortable working with autonomy and initiative in a remote environment - E

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

 ID: 1601 Learning & Development Business Partner (Leadership & Management Development)

Service: Learning & Development

Salary: £37,211 to £41,518 FTE per annum

Additionally, £3,866 Inner London Weighting FTE per annum (if Office based)

Additionally, £480 home-based allowance FTE per annum (if Home based)

Location: This role is offered as either Homebased or from our London (N1) office (with hybrid

working available). Our office space is wheelchair accessible.

Hours: 37 hours per week (Full-time). Candidates seeking part-time work are encouraged to apply as we will consider 29.6 hours per week

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

To help achieve this we rely on an amazing group of leaders and managers. This is an exciting opportunity for an experienced L&D professional with a passion and expertise in leadership and management development to join us to help support the development of those leaders and managers. We’re investing in leadership and management development at Family Action, and this role will be responsible for the design, development and delivery of an integrated leadership and management development offering

Main Responsibilities: (for a full list of the main responsibilities for the role please check the job description)

· Develop and implement a clear, outcome-focused leadership and management development offering for aspiring leaders to senior management.

· Design and deliver leadership and management training (and wider support/interventions) across Family Action.

· Embed a blended learning approach, including the curation of workshops, e-learning, coaching, mentoring, and other management learning resources.

· Actively support the implementation of the wider Learning and Development strategy and the continuous development of a strong organisational learning culture.

Main Requirements (for a full list of the requirements for the role please check the job description and person specification): 

· CIPD Learning & Development level 5 or above (or equivalent significant experience/training/qualification)

· Good experience in a specialist Learning & Development role at Officer/Advisor level or higher

· Demonstrates strong knowledge and understanding of leadership and management development as a subject matter expert

· Expertise in instructional design, including needs analysis, learning objectives, curriculum development, and assessment strategies.

· Ability to develop blended learning solutions, incorporating digital tools, e-learning, and experiential learning methods.

Benefits:

- an annual paid leave entitlement that commences of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Friday 31 October 11.59pm

Interviews are currently planned to take place virtually from w/c 10 November.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

About This Job

As Marketing Assistant at sister charities, ACCT UK and CCFA, you will play a key role in planning, creating and delivering impactful marketing and communications. Working closely with the wider Development team, you will help to deliver campaigns that inspire donors, attract corporate sponsors, and tell the powerful impact stories of cadets and adult volunteers across the UK.

Essential Skills

• Highly organised 

• Excellent communication skills both verbal and written 

• A flair for storytelling and content creation for a variety of audiences

• Knowledge of digital marketing tools and channels

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.

Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.

Working within the Development and Outreach Department, (responsible for fundraising, marketing and communications) the Partnerships Team crafts and steward collaborations with companies and brands, in the UK and globally, to generate significant income, raise awareness of WDC brand and work and advocate for positive action.

The Partnerships manager:

- is responsible for developing and implementing a strategy, alongside the corporate engagement lead, to deliver an agreed annual income target, across charitable and trading activities and facilitate valuable in-kind support for WDC.

- is required to expertly research, develop, manage, and enhance relationships with new and existing partners across a diverse range of sectors.

- will be an adept communicator, capable of thinking on their feet, delivering inspiring pitches with authority and securing buy in from colleagues across WDC, and external stakeholders.

- will lead a varied and exciting area of fundraising, covering a diverse range of activities and opportunities which involves balancing the needs of WDC colleagues with external partners.