Community support worker jobs in birmingham, west midlands

Team: Community Veterinary 

Location: Remote based in the South West/Wales/West Midlands with significant travel

Work pattern: 35 hours per week

Salary: Up to £63,142.93 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Veterinary Surgeon:

• To support the Chief Veterinary Officer in the development and delivery of veterinary services throughout the Charity with specific responsibility for the South West/Wales and the West Midlands.
• Support centre and volunteer site management through visits, conferences, and meetings to ensure effective operations and adherence to veterinary and welfare standards.
• Collaborate with the Chief Veterinary Officer and other vets to develop and implement unified policies for cat welfare, treatment, and homing, with Trustee approval.
• Assist in training and educating volunteers, staff, vets, and the public; deliver presentations and work with Education and L&D teams to enhance training programs.
• Provide veterinary-related support and guidance to centres, volunteer sites, regional vets, the complaints department, and the Helpline.

About the Community Veterinary team:

• We are a team of 4 Community Veterinary Surgeons who are all regionally based providing veterinary advice to the Cats Protection network across the UK
• The Community Veterinary Surgeons report into the Senior Community Veterinary Manager
• We are all remote workers but successfully support each other through weekly catch-up meetings, in-person meetings and a strong team ethos of collaboration and case discussion
• We support many other teams across the organisation involved in the welfare of our cats in care. These teams include our operational colleagues, the cat welfare team and our team of regional behaviourists

What we’re looking for in our Community Veterinary Surgeon:

• Experience of working in small animal veterinary practice with associated shelter/charity experience
• Sound, current knowledge of feline medicine, contextualised care, animal welfare, veterinary medicines legislation
• Degree in veterinary medicine
• Must be currently registered with the Royal College of Veterinary Surgeons to practice in the UK
• Able to work accurately and under pressure

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 6th November 2025

Virtual interview date: w/c 17th November 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual interview with a presentation

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Power 2 - Wolverhampton City Council Key Worker Service 

Barnardo's is looking to fill a full time Project Worker 2 post, for 37 hours per week.

Work base: - Graiseley Family Hub, Pool Street, Wolverhampton, WV2 4NE.

 

The primary aims of the team are to work with 11-25yr olds to help them to exert more positive control over their lives and to live safely as they progress towards adulthood.  The team is a multi-disciplinary team with a diverse skill set.

You will work with young people who are at risk of gang exploitation; child sexual exploitation; substance misuse; criminal or anti-social behaviour; those who have been excluded from school or violent towards other people in the home, or those who have been subject to missing episodes.

 

The project aims to make a positive contribution to the Council's wider aims by helping to minimise and manage the risks posed by young people engaging in activities related to drugs, alcohol, child sexual exploitation, criminal behaviour, gangs, radicalisation, and to prevent young people from coming into care, by supporting them to live safely with their families.

 

The worker will be co-located within Wolverhampton Children's Services as a key worker within a multi-disciplinary team. There are a team of 5 key workers currently, including a further 2 Barnardos Project workers. They will use WCC systems (recording, policy, management) alongside employment and line management support from Barnardo's.

Although this contract has a permanent status, please be aware that this post is subject to funding and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Job Description

About the Role

The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.

RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.

Purpose of the Role

The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.

Main Duties and Responsibilities

Client Support & Case Management:

• Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
• Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
• Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
• Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
• Support families with housing, welfare benefits, education, healthcare, and employment.
• Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
• Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
• Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
• Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.

Integration & Independence:

• Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
• Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
• Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
• Encourage social integration by organising outings and community events to foster connections with local services and other refugees.

Partnership Working & Community Engagement:

• Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
• Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
• Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.

Administrative & Reporting Duties:

• Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
• Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
• Contribute to the development and improvement of services based on monitoring and evaluation feedback.

General Responsibilities:

• Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
• Attend team meetings, training sessions, and contribute to service development initiatives.
• Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
• Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.

Person Specification

Essential:

• Experience working with vulnerable individuals, particularly refugees or migrants.
• Strong understanding of the challenge’s refugees faces during resettlement and integration.
• Proven ability to manage a caseload and create detailed support plans.
• Experience in working with external agencies and coordinating services for clients.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
• Ability to manage sensitive and complex cases with a person-centred approach.
• Knowledge of UK welfare benefits, housing rights, and immigration services.
• Ability to maintain accurate records and use IT systems to document casework.
• Cultural competence and a commitment to diversity, equality, and inclusion.
• Ability to work flexibly and independently, including delivering outreach services.
• Fluent in Farsi/Pashto and English.

Desirable:

• Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
• Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
• Experience in delivering outreach support to families in their homes and community settings.
• Full UK driving licence and access to a car.

Flexibility

To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities-

• To deliver tailored, holistic support to women affected by violence and abuse and living in the community, including practical and emotional support to increase women’s and children’s safety and meet identified needs.

Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post

Experience Required

Experience of providing practical and emotional support to women and children affected by domestic violence

Experience of offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc

Experience of developing and maintaining effective working relationships with external agencies

Experience of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults
 

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on 6th November 2025. Interviews will take place in the weeks commencing 17th November 2025 

Social Prescribing Link Worker

We have rewarding opportunity for a Social Prescribing Link Worker to focus on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. If you feel you could connect to people, community groups and statutory services for practical and emotional support, we would love to hear from you!

Position: Social Prescribing Link Worker

Location: Birmingham based in GP Surgeries

Hours: Full time 37hrs and part time post 22.5hrs p/w over 3 days ) flexible working available

Contract: 2 post available - 1 x FTE (job share may be considered) & 1 x Part Time

Salary: £27,619 per annum pro rata for part-time

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Midnight on Sunday 9th November 2025

Interview Date: Thursday 13th & Friday 14th November 2025

The Role

Social prescribing link workers will work as a key part of the primary care network (PCN) multi-disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience and reduces health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

Responsibilities include:

• Working with direct supervision from the Programme Lead/Senior Link Worker and input from the PCN’s Clinical Lead GP, take referrals from staff in GP practices within the local PCN.
• Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes, as a key member of the PCN multi-disciplinary team.
• Developing trusting relationships and taking a holistic approach, based on the person’s priorities and co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
• Work collaboratively with all local partners to contribute towards supporting local community groups and organisations, making themselves aware of local resources and “assets” through mapping and then building a relationship with these organisations.  Also sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities. 
• Social prescribing link workers will work collaboratively with GP’s and have a role in promoting social prescribing and educating non-clinical and clinical staff within their PCN multi-disciplinary teams on the benefits of social prescribing
• Raise awareness of other services available within the community and how and when patients can access them. Linking into the work of Neighbourhood Network Schemes, locality Adult Social Care & Community Mental Health Teams.

About You

As a Social Prescribing Link Worker, you will have a Level 3 qualification in a relevant field (Health & Social Care, Health Trainer, Health Improvement, Community Family Worker, Psychology) or be working towards/willing to work towards.

You will have:

• Demonstrable commitment to professional and personal development
• Experience of working directly in a community based context (including unpaid work)
• Experience of supporting people with a mental health need and or complexities/vulnerabilities
• Experience of delivering one to one support
• Experience of partnership/collaborative working and of building relationships across a variety of organisations
• Knowledge of VCSE and community services in the locality
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers
• Understanding of the barriers faced by those living in isolation
• Knowledge of IT systems including ability to use word processing skills, emails, the internet and able to create simple plans and reports
• Ability to complete paperwork, keep records and carry out own administration
• An interview is guaranteed to suitably qualified and experienced people with disabilities and all successful applicants will be subject to an enhanced DBS check

About the Organisation

A leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Floating Support, Befriending, Community Family Worker, Social Worker, Community Navigator, Peer Support Worker, Welfare Support, Family Worker, Family Support Worker, Benefit, Care, Therapeutic, Therapy, Advice, Adviser, Health, Wellbeing, Social Care, Social Care Services, Health and Social Care. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Palliative Care Social Worker Band 5
Close Date: 6 November 2025
Location:  Multisite Working across our Erdington & Selly Park Hospices
Hours: 37.5 per week
Salary: Clinical Band 5, £29,117 - £35,445 per year
DBS Requirement: Enhanced

We’re here to improve quality of life for people with life-limiting conditions—and to support their families through some of life’s most difficult moments.

We’re looking for a compassionate Palliative Care Social Worker to join our dedicated team.

Our Social Workers provide expert emotional and practical support to patients and those close to them, helping them navigate the challenges of a palliative diagnosis and ensuring dignity at every stage of care.

About the Role

· Deliver a coordinated family support service across both hospice sites.

· Work closely with the Senior Social Worker and wider multi-disciplinary team to ensure high-quality, compassionate care.

· Support patients, families, carers, and communities with emotional and practical needs.
Champion best practice in palliative and end-of-life care, collaborating with internal and external professionals.

· Apply your expertise in safeguarding, DoLS, the Mental Capacity Act, and related legislation.
Complete assessments and applications for Social and Fast Track CHC care packages to ensure timely, appropriate support.

What You’ll Bring

· You will be a registered social worker with Social Work England (you must include your registration number on your application)

· You will hold a full clean driving licence. 

· You will be a sound communicator who is authentic, open, honest, transparent, and has a track record of working inclusively with a genuine appreciation of the value of diversity.

Why Join Us?

· Be part of a forward-thinking, values-driven charity

· Enjoy a generous benefits package including enhanced annual leave

· If coming from the NHS or another hospice continuous service benefits for pension and annual leave

· Make a real difference in people’s lives when they need it most

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities
To develop and deliver family support and play sessions to children, young people and their mothers in refuge and the community. To provide this service in Urdu where required so that the service is more accessible to them and we are better able to meet the needs of the family. To lead on domestic violence awareness raising sessions with children/young people and professionals

BSWA provides safe secure accommodation to some of the most vulnerable women and children therefore in order to ensure we provide maximum support and safety it is essential that our service is available to them 24/7. We do this through operating an on-site rota that covers weekends, evenings and bank holidays as well as a 24 hour call out system.

Experience Required

Experience of working within a children and family setting with women and children affected by domestic violence

Experience ofassessing and working to meet children’s needs in a holistic way

Experience ofdeveloping and maintaining effective working relationships with external agencies

Experience ofdelivering play activities for children

Experience ofdelivering training and awareness sessions

Experience ofworking within safeguarding guidelines and legislation to protect and promote the well-being of children and vulnerable adults

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 
  
   

  BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team

  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

  The closing date for receipt of completed applications is at 12 noon on 6th November 2025. Interviews will take place in the weeks commencing 17th November 2025 

Old Meeting is a fellowship of the United Reformed Church, worshipping God, supporting each other and sharing the Message of the Good News throughout Bedworth's diverse community. As part of our vision for growth we are looking to recruit a Youth and Families Worker to help our work with young people and families. We are looking for someone who will share our enthusiasm to reach out with the Gospel and with God's love, to develop our outreach through Messy Church and other activities and to find new ways to worship which will include all generations.

As our Youth and Families Worker you will be at the heart of our outreach with young people and families. 

This role is for you if:

You have a strong Christian faith which you are able to share with others

You are an active member of a recognised Christian worshipping community

You have a qualification in Youth and Children’s Work or relevant experience of working with families and children in a paid or voluntary capacity.

You have a willingness to engage with the local community and connect with young people and families

You have a willingness to be flexible and work in partnership with others involved in the project and to encourage and recruit new volunteers

You can show the ability to build trust and develop close working relationships both within the church and externally

You can show the ability to manage your own time, work unsupervised, keep records and expenses up to date.

You have an awareness of statutory regulations surrounding safeguarding and children, youth and families’ work generally. 

You have a desire to bring new ideas to enhance the life of the Church

You have a willingness to share in the life of Old Meeting including worship on average two Sundays per month and some mid-week activities.

You are looking to develop leadership of intergenerational and/or Fresh Expression worship

What you'll be doing:

You will assist with development of activities for young people and the establishment of a youth outreach programme

You will assist in the development of Messy Church

You will work with the existing leaders of Messy Church (for families) to increase the opportunities for engagement, for example through holiday projects, after-school club activities or in Fresh Expressions (such as Forest Church)

You will plan and enable intergenerational social activities

You will develop relationships with children and families and provide a pastoral ear for connected families

You will build effective relationships with local schools

You will help develop “Vintage Messy Church” activities for older people which will lead to active participation in the worshipping community

You will participate in, and occasionally lead, Sunday worship and other aspects of Church life

In due course you will seek funding to sustain (and even grow) the outreach

You will share in other tasks as may be agreed between you and the Pastoral Support Group as opportunities arise

Outline Terms and Conditions

1. Appointment will be subject to a satisfactory Enhanced DBS disclosure and the taking up of no more than two satisfactory references.

2. Appointment will be subject to the satisfactory completion of a six-month probationary period.

3. The appointment will be for three years in the first instance (subject to the probationary period noted above),

4. The hours of work will be 20 hours per week, flexible by need and negotiation. It is anticipated that evening and weekend working will be part of the role, along with the main Christian festivals.

5. The Salary will be £15 per hour, paid monthly by arrangement.

6. Paid holidays – 25 days per year pro rata plus public holidays

7. The post is based at the Old Meeting URC. The person appointed will be required to travel in the local area and will also be able to work from home by agreement.

8.      The Minister of Old Meeting URC, or an Elder appointed by the Elders Meeting, will be the line manager

Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a Key Worker within our high performing psychosocial drug and alcohol service in HMP Birmingham.

We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate team work closely with people who use our services to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.

You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance use work including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. You need to be committed to supporting people who use our services to make positive changes to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider prison drug strategy.

Having experience of supporting people with complex health needs including substance use, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of people who use our services to be healthier and safer by delivering a high-quality service.

Experience of working with drug and alcohol use is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with individuals on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.

To apply for this role, please submit your CV, along with a Cover Letter outlining your skills, experience, relevant qualifications and values fit for the role.

Please ensure you clearly state the Job Reference Number on your Cover Letter.

Closing date: 14 November 2025.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Doorway is a registered charity that has been supporting young people who are homeless/at risk of homelessness for 28 years, across Warwickshire.  We are moving into an exciting phase of innovation and development as we set our strategy for the next three-five years.

We are seeking a dynamic, creative and strategic individual to contribute to our development and help us to achieve our goals. Ensuring that we go from strength to strength and have a sustainable future, through successful income generation and brand visibility.

The ideal candidate will be proactive, have excellent organisational and communication skills, with the ability to build relationships with donors, sponsors and partners.  A motivated experienced individual with the ability to work in a fast paced environment, delivering fundraising and income generation activities on time.

Join us to bring your experience, passion, and ideas to help make a real difference to the lives of our young people.

The Case Coordinator will work closely with the Head of Direct Work to ensure the delivery of high-quality Independent Social Work Reports (ISWRs) across the direct work strand of SWWB. The Case Coordinator will supervise volunteer social workers, carry out social work assessments themselves, and support quality assurance processes to maintain excellence in social work practice. 

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities
 To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through our Early Intervention hub and helpline service

Specific community language posts are also available for this role. Please indicate in the supporting evidence if you would be interested in the language post

Experience Required

Experience of providing practical and emotional support to women and children affected by domestic violence

Experience of offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc.

Experience of developing and maintaining effective working relationships with external agencies

Experience of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults
 

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team. 

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on 6th November 2025. Interviews will take place in the weeks commencing 17th November 2025 

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities
To assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge.

*BSWA provides safe secure accommodation to some of the most vulnerable women and children therefore in order to ensure we provide maximum support and safety it is essential that our service is available to them 24/7. We do this through operating an on-site rota that covers weekends, evenings and bank holidays as well as a 24 hour call out system.

Experience Required

Experience of providing practical and emotional support to women and children affected by domestic violence

Experience of offering advice and information and advocating for service users on a range of issues including homelessness, benefits, legal, social welfare issues etc.

Experience of developing and maintaining effective working relationships with external agencies

Experience of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults

Benefits  

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on 6th November 2025. Interviews will take place in the weeks commencing 17th November 2025 

Cranstoun offer a wide range of services across England, including community-based and residential substance use services, supported housing, specialist services for young people and families and carers, and domestic abuse services.

Our skilled and compassionate teams work with service users, families, and communities, helping them to make positive changes. We’ve been making a difference since 1969 by combining our expertise with innovative approaches and putting people at the heart of what we do.

Our Domestic Abuse Housing Solutions Service provides housing-related support for individuals threatened by domestic abuse. We support people to find suitable alternative accommodation and emergency accommodation. We also work with key strategic partners to help address other social related issues, such as benefit/welfare reform processes, helping to maximise people’s incomes, signposting to relevant primary and secondary health care services and more.

As Housing Support Worker, the successful applicant will be expected to:

• Process referrals according to local procedures
• Support service users who attend drop-in sessions
• Deliver expert advice and assistance on homelessness within a domestic abuse context
• Undertake initial inquiries into a person’s eligibility and homelessness/threatened with homelessness status making referrals to appropriate safeguarding agencies for people with no recourse to public funds.
• Administer housing need assessments and conduct extensive investigations to fully understand and respond to survivors housing and additional support needs.
• Develop, update and review Personal Housing Plans (PHP) with survivors. Set out and agree on realistic tasks with the survivor and ensure the PHP remains relevant whilst homelessness prevention and relief duties are owed
• Using effective case management skills to timely prevent and relieve homelessness. Where homelessness cannot be prevented, support the arrangement of suitable Temporary Accommodation (TA) and First Night Placements.
• assess and manage risk.
• maintain accurate records using a provided lap top computer.
• understand the importance of maintaining professional boundaries.
• ensure safeguarding protocols are followed.

Female applicants only. Due to the nature and context of the work, having the particular protected characteristic is an occupational requirement and the application of the requirement is a proportionate means of achieving a legitimate aim.

All posts are subject to an enhanced DBS Disclosure. 

Closing Date: 9 November 2025