Community support worker jobs in newport pagnell, milton keynes

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

About the role

As a Senior CRM and Data Officer, you’ll play a pivotal role in supporting staff across NCVO in making the most of our Customer Relationship Management (CRM) system.

Acting as the go-to expert, you’ll provide guidance, training, and technical support to ensure the CRM is used confidently and effectively across the organisation. Your work will help maintain the quality and integrity of our data through regular imports, cleansing, and quality checks, ensuring compliance with data protection standards.

You will also be instrumental in driving the adoption of best practices, empowering colleagues with the tools and knowledge to use data efficiently and responsibly.

You’ll also take the lead on developing and managing our Power BI reporting suite, creating impactful dashboards and visualisations that support data-driven decision-making.

Working closely with stakeholders, you’ll translate complex needs into clear, accessible insights, drawing from data across Microsoft Dynamics and other integrated systems. Your role will include supporting ongoing CRM development projects, maintaining system integrations—particularly with Business Central—and contributing to a smooth rollout of new features.

This is a hands-on, strategic role for someone who thrives on problem-solving, continuous improvement, and enabling others through data and technology.

About the Transformation directorate

This role sits within the newly formed Transformation Unit.

The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)

About the Insights Hub

The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine.

Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights.

The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.

Equality, Diversity and Inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

About the role

Join NCVO as a Senior Project & Data Governance Officer and play a key role in shaping how one of the UK charity sector's largest data estates is managed and optimised. Working within the Insights Hub, you'll collaborate across departments to drive effective data governance, support CRM development, and enhance data systems that underpin vital organisational processes.

With a focus on Microsoft Dynamics, Azure, and Business Central, you’ll lead efforts to ensure data integrity, compliance, and operational efficiency—supporting everything from system integration to user training and reporting.

This is a hands-on, strategic role where you'll work closely with the Data & CRM Manager to implement data strategies, champion best practices, and ensure systems are fit for future growth. You’ll be at the forefront of developing and automating our CRM environment, improving user experience, and enabling data-driven decision-making across NCVO.

If you're passionate about data governance, system improvement, and collaboration—and have the skills to match—this is a fantastic opportunity to make a real impact.

About the Transformation directorate

This role sits within the newly formed Transformation Unit.

The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)

About the Insights Hub

The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine.

Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights.

The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.

Equality, Diversity and Inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

London, South-East Coast, East Midlands & East of England

£51,481 per annum

Full-time, 35 hours per week

Permanent contract

Home based role living in any of the regions specified*

Join CSP’s successful Campaigns and Regional Engagement team

We have an exciting opportunity for an experienced communications professional to join our Campaigns and Regional Engagement team. You will assist in raising the profile of physiotherapy throughout London, the South-East Coast, the East Midlands and the East of England, and support our work to influence key stakeholders.

Through the development of effective communications, you will engage and inspire Chartered Society of Physiotherapy (CSP) members to promote the value of physiotherapy in their communities, whilst also building opportunities to increase the profession’s influence with local decision makers. The role also involves substantial input into CSP campaigns and events.

First class communication skills, confidence and self-motivation are essential attributes for this role, along with the ability to work effectively across team boundaries. Educated to degree level, or equivalent, you will also need expertise in at least one, and preferably several, of the following: stakeholder engagement, media and PR, online communications, video production, public affairs, writing for publications and event management.

*You must be able to travel within the regions specified and be willing to undertake some work in the evenings and on weekends. Homeworking is subject to meeting assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.

For an informal discussion about the role, please contact head office to arrange a discussion with Becca Bryant or Jennie Edmondson.

Why work for the CSP?

The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 5 June 2025.

Interview date: 25 June 2025, in person at the CSP London office.

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.

NO AGENCIES

Vision of adventure, a small outdoor charity based in the Lake District , is seeking an experienced fundraiser to join our team. We specialise in working with people with visual impairments facilitating outdoor adventures, social connection and access to specialist coaching. To achieve this the organisation partners visually impaired individuals with sighted guides for residential weekends focusing on: long walks, canoeing, climbing, tandem biking, and more. The team comprises five part-time workers, numerous volunteers, and the board of trustees. We all work remotely, use each others first names, and have flexible scheduling.

The role of a fundraiser is paramount to our continued sustainability. You will be solely responsible for our fundraising initiatives. The charity has a commendable track record of raising funds, and you will be expected to surpass these targets as a professional fundraiser. An engagement officer will support your role by gathering feedback and preparing draft funder impact reports.

You will have extensive demonstrable fundraising experience. You will be personable, be an excellent communicator , make appropriate use of information communication technology, and capable of managing your own time and workload. 

We are open to applications that combine this role with that of the engagement officer, which is also advertised at this time.

The role may suit someone who may be stepping back from a busy office environment, have a disability, or caring responsibilities where the remote nature and flexible scheduling would be an asset.

The NVR practitioner will work with the parent/care giver predominantly, other members of the family who are impacted or experiencing the abuse from their sibling or grandchild, and if willing, with the young person causing harm.

RISE specialises in designing and delivering behavioural change and pyscho-educational programmes. We strive for a world where harmful behaviour is marginalised and fewer people are victims of abuse and crime; a world where people can lead safe, purposeful lives as a result of better relationships within families and communities.

Benefits of working for RISE
You will work for an award-winning organisation (featured in the Sunday Times Best Places to Work 2024) that celebrates diversity, culture and individual differences, and that will help you to grow and thrive in your career. As a learning organisation, RISE has created a culture of continuous professional development. Employees are the heart of our business – we have an Employee Council that gives employees a way to channel their voice to improve their employee experience. As an employee, you will be invited to regular staff meet-ups and can connect with others in different ways.

Specialist Child to Parent Violence delivery:

• Advocate for the rights of children to be respected, heard and protected.
•  Deliver sessions for parents using Non Violent Resistance (NVR) techniques and child and family members, applying a systematic family approach to managing violence and abuse in the home.
• Adhere to the relevant programme manuals for parents as well as for the children and young people.
• Use motivational interviewing techniques and strength based approaches to engage with families.
• Support parents and young people to learn skills and knowledge to deal with behaviour in a non-violenct way, using NVR and trauma informed CBT methods.
•  Work closely with other statutory and voluntary professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
• Be responsible and accountable for working with Team leader and/or Service Manager and Advanced practitioner to ensure risk is reviewed on a weekly basis.
•  Attend monthly risk review and practice development meetings with Team leader or Advanced practitioner to ensure effective risk management procedures are applied at all times.
• Attend training sessions to enhance their delivery and understanding of NVR.
• Be personally accountable for the completion of assessments, pre and post questionnaires, and End of Intervention reports, and ensure they are to a high standard.
• Provide support and consultancy to other professionals to ensure appropriateness of referrals  and improve understanding on NVR and CBT techniques and working with families (parents and children and young people.
•  Ensure effective planning for the delivery of each intervention in advance of the session.
• Partake and pass all relevant NVR and other child, young people  and parent centred training to undertake this specialist work.
• Deliver community training as required.

This position will focus on delivery of the Preventing Intimate Partner Abuse (“PIPA”) course – comprising individual and group sessions - and working closely with Thames Valley Police. RISE has also developed a range of Out of Court Resolution interventions for a range of offences, which are delivered online and in person, which the postholder will deliver. These include group and one-to-one courses to address a range of specific types of offending, including domestic abuse, inappropriate sexual behaviours, hate crime, assault on emergency workers, as well as other types of offences, and any new interventions developed in the coming years. This may include acting as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending

Groupwork/one-to-one delivery:

· Deliver a range of short interventions which include group work, one to ones, embedding in a multi-agency approach to domestic abuse in the area.

· Manage cases with a range of complex needs and behaviours.

· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.

· Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans. 

· Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised communities.

· Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a regular basis.

· Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT requirements.

· Use motivational interviewing techniques, trauma-informed and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.

· Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.

· Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.

· Be personally accountable for the completion of assessments, mid-way reports, and end of intervention reports, and ensure they are to a high standard.

· Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.

· Ensure effective planning for the delivery of each intervention in advance of the session.

· Participate in and pass the necessary training to be able to deliver all interventions.

· Assist or lead on the delivery of training courses.

Integrating the Safety Support Service:

· Liaise and engage closely with the Domestic Abuse Safety Advisor or local victim services commissioned to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.

· Prior to delivering Domestic Abuse interventions, liaise and share information with RISE Domestic Abuse Safety Officers or local Integrated Domestic Violence Advocates (IDVA) to ensure an integrated approach is applied to risk management.

· Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.

Out of Court Resolution (OOCR) courses:

· Deliver a range of Out of Court Resolution short courses online and in person.

· Ensure delivery is in accordance with tasks outlined in the RISE OOCR manual and process mapping.

· Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.

· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.

· Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.

Recording and administrative tasks:

· Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.

· Ensure regular contact with the OOCR team, recording and reporting back offender compliance.

· Maintain an accurate audit trail of all relevant communication with partner organisations involved.

· Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.

· Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.

General tasks:

· Develop excellent relationships with customers and respond positively to their needs.

· Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

· Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader

Job Title: Service Manager

Location: Luton, floating support service based within the office and around different locations as required

Salary: £35,000

Shift Pattern: 12 month fixed term contract working 20 hours per week Monday to Friday between 09:00 - 17:00 on rota. You may be required to work outside these hours as necessary to service requirements. You will also take part of the out of hours management on call rota. 

About the role

This is an exciting new role to lead a brand new contract which supports the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing.

As a Service Manager, you will oversee pilot operations, providing supervision and support to the team, case workers, and other external stakeholders. You will handle referrals to/from councils, allocate referrals to the team, and engage with council's data analysis and reporting to ensure continuous improvement and accountability. You will escalate any complex high risk or high needs cases to the council for reverse referrals and undertake regular monitoring and tracking of Housing Support Officers and Landlord Liaison performance to endure that KPIs and outcomes are being delivered.

Further duties include:

• Ensure a person-centred care and support is provided for our participants
• Implement quality management and improvement systems
• Line Management/Leadership
• Managing overall service delivery
• Risk Management, Information Management, and Case Recording
• Financial Management

About you

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, and residents. Someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment.

• Confident leadership skills and ability to inspire and motivate a team and residents directly
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Job purpose

This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.

Key duties

1. Leadership

• Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
• Deputise for the CEO and represent and promote the Charity at national meetings and events.
• Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
• With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
• To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
• Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
• Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.

2. Operations & management

• Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
• Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
• Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
• Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
• Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
• Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
• Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
• Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.

3. Finance & income generation

• Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
• Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
• Provide support and engagement, where appropriate, to actively grow our income.

4. Working with others

• Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
• Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.

5. Other key accountabilities

• Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
• Take direction on projects and priorities from the CEO, which may vary from time to time.
• To ensure best value in all service delivery.

Person specification

Experience and Knowledge

• Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
• An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
• Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
• Safeguarding understanding at a management/decision-making level.
• Proven experience of building and nurturing strong relationships internally and externally at all levels.
• A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
• Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.

Skills and Behaviours

• Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
• Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
• Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
• An ability to understand, analyse and make effective use of data across all of our work.
• A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
• Proven, strong MS Office skills that supports writing, email, internet and database use.
• Demonstrable ability to work within our organisational values

Interview: The first round of panel interview scheduled to take place in Bristol on the 24th of June 2025.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

In order to reach and support more kinship carers with these programmes and our other services, we have developed a new Marketing Team to develop and deliver integrated, strategic and creative marketing and engagement campaigns and strategies.  This team is now established with clear plans to engage kinship carer audiences, rooted in insights.

Strategic engagement with professionals from the education sector as a conduit to engage kinship carers in our services offer is a key part of this role, and a relatively new area of focus for Kinship.  Delivering against a strategic plan already in place, you will be managing relationships and marketing approaches to Virtual Schools, select Multi-Academy Trusts (MATs) and other education professionals through umbrella bodies and associations to execute this.

Who we're looking for

This is an exciting opportunity for an experienced, senior-level marketeer or engagement professional with a strong track record in further developing and delivering successful multi-channel marketing strategies targeted at a range of audiences to join us as a Head of Marketing and Strategic Engagement to oversee this team.  Experience in working in the education sector, or an engagement role would be advantageous.

We’re looking for someone excited to hit the ground running, able to plan strategically, deliver operationally and take creative approaches to maximising engagement and acquisition with a small in-house team. A strategic thinker and natural collaborator, you’ll be able to work across the organisation to further develop integrated marketing across Kinship’s services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of more than 12,000 carers.

You will have significant experience in leading marketing teams and have demonstrable experience in delivering successful, engaging marketing and engagement strategies. You’ll be comfortable getting very involved in the operational delivery of our marketing and engagement plans, supporting your team and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you’ll be responsible for overseeing the progress of various strands of marketing activity.

Key responsibilities include:

• Using data and market insights, develop and oversee the implementation of high-quality, integrated and strategic marketing and engagement strategies to support Kinship’s awareness, understanding, interest, income generation, engagement and growth amongst key audiences, with a particular focus on marketing our programmes and services.

• Develop an expert knowledge of Kinship’s target audiences for marketing its programmes and services to (e.g. kinship carers, local authorities, education sector organisations and professionals) and devise tailored multi-channel marketing activities for different audiences to meet service objectives.

• Ensure that all marketing plans and strategies align with, and support, the organisation’s brand strategy.

• Lead the ongoing development and delivery of a focused schools engagement campaign and activity through key channels to raise awareness of kinship care within education settings to engage with kinship carers currently unknown to Kinship, including those from under-represented groups.  

• Work closely with leads for Kinship’s different programmes and services, and in the Business Development, Digital and Communications teams to ensure marketing communications and engagement with key audiences are aligned.

• Work in collaboration and co-production with kinship carers and their families to ensure meaningful input and representation in the development of relevant plans and activities.

• Drive forward cross-departmental work to further develop the organisation’s email marketing strategic approach.

• Contribute to the development of performance indicators for all marketing activities, using these to adjust campaigns to maximise effectiveness  and provide regular reporting and analysis.

• Line management of a small team.

Essential criteria include:

• Significant experience (5+ years) in marketing, with demonstrable success in delivering integrated strategic marketing and/or engagement strategies which met objectives around engagement and acquisition.

• Experience in a management role, with line management experience, and accustomed to operating with senior-level colleagues.

• Experience of combining marketing and engagement strategies and plans, with experience of stakeholder engagement and management in order to reach a wider audience/consumer/customer.

• Extensive experience of project management and delivering ambitious plans on time, to budget and evaluating outcomes.

• Significant digital marketing experience strategically and operationally with particular experience in maximising digital marketing tools including email marketing systems and paid and organic social.

• Experience using a Content Management System, such as Salesforce and using insights to inform marketing optimisation and planning.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via our recruitment agency partners, Ellwood Atfield, with your CV via the link.   

• Application deadline:  Wednesday 28 May, 9am
• First interview:           Tuesday 10 June (online)
• Second interview:        Thursday 19 June (in-person, Vauxhall)

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

Donkey Welfare Adviser

Do you have a high level of equine knowledge with significant experience of working with equines? Are you passionate about animal welfare?

We have an excellent opportunity for a dynamic and resourceful professional with a proven track record of community based animal welfare work.

If you have excellent decision-making and time-management skills and a strong customer service ethic, then apply today to join the team as a Donkey Welfare Adviser for Buckinghamshire, Bedfordshire, Northamptonshire, Cambridgeshire and Norfolk.

Position: Donkey Welfare Adviser

Location: Defined as ‘home-based’ it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable. You are required to have broadband access, a suitable space for a home office and good mobile phone reception.

Hours: Full-time, 37.5 hours per week

Salary: £39,212

Contract: Permanent - starting as soon as possible

Closing Date: Sunday 1 June 2025. However, we reserve the right to close this role early if a suitable candidate is found.

Interview Date: Wednesday 11th June 2025 in Banbury, Oxfordshire. Before applying, please ensure that if successful in being called to interview, you would be able to attend in person on the specified date, as we cannot guarantee that we will be able to accommodate requests for alternative arrangements.

About the Role

Donkey Welfare Advisers are professionals in the field of donkey and mule welfare. They play a key front line role in the work of the sanctuary: responding to donkeys in need, supporting donkeys in the community, growing and managing a high quality rehoming scheme, and acting as an ambassador for the charity at all times.

Your principal duties and responsibilities will include:

• Promoting good welfare for donkeys and mules by working proactively to support, guide and educate key audiences and by sharing best practice.
• Communicating effectively with groups from all social, racial, and cultural backgrounds, often in highly emotive and sometimes confrontational circumstances.
• Delivering high quality, impactful training to a range of stakeholders in a style suitable to the audience and the resources available.
• Responding to future care enquiries, working creatively to identify suitable alternatives to sanctuary care where appropriate, and gathering and co-ordinating relevant information to inform donkey placement decisions and help owners make informed choices for their donkeys, including end of life decisions.
• Supporting a good quality rehoming scheme by ensuring donkeys are placed in the most suitable environments for their needs.
• Work proactively to prevent/alleviate suffering, referring to and/or collaborating with enforcement agencies when necessary.
• Providing reliable evidence for welfare investigation cases, including witness statements and other relevant evidence in court compliant formats, and attending court to give evidence as required.

What we offer in return:

This is a full-time, Permanent contract starting as soon as possible, working an average of 37.5 hours per week on an annualised hours basis.

Working primarily within the geographical area defined with the position (refer to map) this role requires extensive travel within the region across various terrains and driving conditions. You will be a lone worker within a remote team of other DWAs. Occasional periods of work at Sanctuary sites and other locations will be necessary.

Defined as ‘home-based’ it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable. You are required to have broadband access, a suitable space for a home office and good mobile phone reception.

About You

You will be a positive influencer, able to promote and model the charity’s values in all areas of your work.

You will have:

• A high level of equine knowledge with significant experience of working with equines.
• A working knowledge of legal practicalities and experience of the application of relevant animal welfare legislation.
• An understanding of equine behaviour and demonstrable practical experience in the field.
• The ability to influence change and respond appropriately in emotional challenging or confrontational situations.
• Excellent communication skills, with the ability to deliver advice and training to stakeholder groups with varying experience.
• Strong interpersonal skills, comfortable with making new contacts and able to develop and maintain strong working relationships with internal and external stakeholders.

Benefits include

• Competitive pension.
• Life assurance – 2 x annual salary.
• Healthshield.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Donkey, Equine, Mule, Donkey Welfare, Equine Welfare, Mule Welfare, Donkey Welfare Officer, Equine Officer, Mule Welfare Donkey Welfare Officer, Equine Welfare Advisor, Mule Welfare Advisor, Donkey Welfare Coordinator, Equine Welfare Coordinator, Mule Welfare Coordinator, Animal Welfare, Animal Worker, Animal Welfare Officer, Animal Welfare Advisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

In this key role, you’ll lead on engaging individual supporters, nurturing long-term donor relationships, and driving income from one-off and regular giving. You’ll bring creativity, insight, and a supporter-first mindset to help grow and steward our donor base during an exciting phase of our development.

Labour Behind the Label is seeking a highly motivated and experienced Individual Giving Fundraiser to plan, deliver, monitor and evaluate an ambitious and effective individual giving programme for individual donations, cash appeals and regular giving. You will be responsible for the coordination of these areas of fundraising across multiple channels, as well as the administration and stewardship required to ensure engaging supporter journeys.

The successful candidate is likely to bring a strong understanding of how we can recruit and retain supporters as well the latest digital trends and demonstrate creative and technical skills to deliver a digital fundraising strategy. You will be able to demonstrate a strong track record of boosting individual giving for small organisations, write compelling communications and have a particular flair for digital fundraising. You will collaborate with the team to optimise lifetime value from potential and current supporters. You will feel comfortable handling data sets and feel confident knowing how to make the most of data. You will be results driven and enjoy analysing your fundraising campaigns to ensure maximum success for the next.

Labour Behind the Label (LBL) supports garment workers' efforts worldwide to improve their working conditions, wages, and ensure their basic rights are respected. We do this through lobbying retailers, brands and political leaders; raising public awareness; promoting campaign action; and exploring legal possibilities for improving conditions.

Key areas                               

Fundraising

• Develop and implement LBL’s individual giving fundraising strategy (including one off, cash appeals and regular giving)
• Be responsible for driving up overall regular giving numbers
• Identify new ways to ask for funds; plan, implement and evaluate
• Manage one off appeals including our end of year Big Give appeal
• Manage LBL’s Challenge Events including the Six Items Challenge, Bath Half Marathon London Marathon and Brighton Marathon  
• Be the first point of contact for supporters – send out materials if required and build relationships
• Create Meta ads where appropriate
• Oversee our grant fundraising pipeline by identifying new grant opportunities, tracking application deadlines, and coordinating with team members to ensure timely and strategic submission of high-quality grant proposals.       

Communications

• Continue a regular giving strategy to generate growth in income and acquisition/retention numbers
• Continue to develop and implement a robust supporter journey
• Create social media assets for fundraising using Canva
• Social media use and update the website (including fundraising pages/posts and donation forms)

Database Management

• Manage the organisation’s database: Beacon
• Take a lead on ensuring data is properly processed, clean and useful for the team
• Manage data entry and updates on our CRM database to maintain up to date records on supporter contact information, attributes, relationships and donations

Other tasks

• Participate in team meetings
• Organisational management tasks as appropriate
• Represent LBL at meetings and events        

Position Title:      Charity Manager 

Location:            Remote work (mainly based in London with some travel across UK) 

Reports To:          Board of Trustees 

Salary:                 £42,000 

Contract:            Three years with possibility of renewal

Hours:                  35 hours per week (may include evenings and weekends). 

Benefits:             30 days annual leave (includes bank holidays and 2 days for Eid). 

Role Overview: 

As Charity Manager, you'll lead and guide All Ways Network (AWN) to achieve its charitable goals. This role involves working closely with the Board of Trustees to drive the charity’s strategic plans, manage operations, and build strong relationships with stakeholders. You'll play a pivotal part in scaling the organisation and overseeing its day-to-day functions, while fostering a supportive and productive environment for staff. 

Key Responsibilities: 

Leadership & Operations: 

• Oversee daily operations, ensuring smooth running of all charity functions. 

• Manage and lead a growing team, providing support and guidance. 

• Lead recruitment, staff development, and HR management in collaboration with the Board. 

• Ensure compliance with internal policies and manage organisational risks. 

• Develop and monitor operational systems to track progress and outcomes of key initiatives. 

• Foster a positive and growth-oriented work environment, helping staff realise their potential. 

Board Collaboration & Strategic Planning: 

• Work closely with the Board to implement AWN’s strategic and operational plans. 

• Assist with budget management, resource allocation, fundraising, and grant management. 

• Take charge of the Annual Report and related documentation, ensuring compliance with Charity Commission requirements. 

• Support the Board in maintaining effective governance, including updating key policy documents (e.g. risk register). 

External Representation & Stakeholder Engagement: 

• Represent AWN at stakeholder and partnership meetings, building and maintaining key relationships aligned with strategic goals. 

• Support the team in managing partnerships and providing strategic advice on project delivery. 

• Attend relevant events outside office hours and weekends when necessary. 

Other: 

• Undertake additional duties as required in line with the role and organisational changes. 

Person Specification: 

Essential: 

• Strong organisational and time management skills, with the ability to manage multiple priorities. 

• Independent worker who takes initiative and manages tasks efficiently. 

• Proven experience in operations management, with a track record of improving processes and productivity. 

• Familiarity with charity legislation, guidelines, and best practices. 

• Experience in building relationships with internal and external stakeholders. 

• Confidence in public speaking and representing AWN at external events. 

• Ability to support staff development and align team goals with AWN’s strategic vision. 

• Flexible and open to role development. 

• Strategic thinking, with clear communication of AWN’s vision. 

• Experience in managing remote teams effectively. 

• Knowledge of the Muslim community and their needs in the UK. 

• Understanding of the not-for-profit sector, particularly Muslim-led charities. 

• Background in the charity sector, particularly in operations management. 

• Experience with grant making, funding, and resource allocation. 

• Knowledge of GDPR, data protection, and the regulatory landscape for charities. 

Deadline to submit application - Sunday 15th June 2025 at 23:30

Please note, interviews will be held on w/c 30th June 2024. Successful candidates will be informed of dates.

Due to the volume of applications received, we regret that we are unable to contact applicants unless you are shortlisted for an interview. Therefore, if you have not heard from us within two weeks of the application deadline, you should assume that you have not been successful on this occasion. Due to capacity constraints, we are unable to provide feedback on unsuccessful applications unless you are shortlisted. We apologise for any inconvenience this may cause. 

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary: £54,281 FTE (Outside London); £58,195 FTE (London)
• Hours: 35
• Contract Type: Permanent
• Location: Homebased with some travel
• Closing Date: 3 June 2025
• Interview Dates: 12 & 13 June 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

At Young Lives vs Cancer, we have our own unique role to play in reaching the North Star. We know our strengths and where we can have the most impact to best support children and young people with cancer. Within our new strategy ‘The Time is Now’ we set out four strategic ambitions, the first stating we will continue to be a major service delivery provider: offering high quality, impactful services. We are proud to lead the way in delivering high-level, psychosocial support and accommodation services throughout cancer treatment, end-of-life, and bereavement and we want to ensure our investment in this area is optimised to make sure we always provide the tailored support that children, young people and families need and that our services remain relevant.

You will be joining an established operational leadership team who are committed to continuous service improvement. Service Managers play a key leadership role in the management and development of a region, which is made up of three social work teams located alongside Principal Treatment Centres which are Leeds, Newcastle and Sheffield. Your responsibilities will include delivering service standards, and compliance. You will interface with NHS stakeholder colleagues to promote effective governance and multi-disciplinary relationships with a focus on smooth referral pathways. The team meets weekly to discuss management of the overall service-this effectively allows all team members to play an active role. In addition, to your designated region you will have a lead area of responsibility-this will be Deputy Safeguarding Lead. This role works closely with the Head of Safeguarding to ensure effective management of safeguarding across the charity as well as spanning workforce development and the promotion of best practice.

This position has four direct reports, 3 Team Managers and one Regional Service Coordinator, the latter provides support to the Service Manager and regional teams.

We actively invest in your development and set clear expectations about deliverables and culture. We are looking for someone who is committed to best practice and responsiveness to the needs of children and young people. You will need to be a confident relationship builder, with a track record in social work management. This post requires registration with a professional social work body and criminal record checks.  

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Senior operational leadership, implementation of service objectives with responsibility for managing practice, people, budgets compliance and DEIB in a designated area. 
• Ensuring the safety of children and young people, staff, volunteers and services. 
• Managing and developing stakeholder relationships particularly with NHS colleagues. 
• Developing team culture in line with organisational values ensuring staff are motivated, supported and developed. 
• Have the Lead Service Manager role for Safeguarding.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Qualified and registered Social Worker with management experience in social care services for children young people and families.
• Experience of working in partnership with young people and their families.
• Evidence of experience of collaborative interagency working and managing strategic stakeholder relationships
• Understanding of oppression and the barriers that marginalised people face, and strong commitment to deliver anti-oppressive practices 
• Current knowledge of relevant legislation, national policy and guidance in health and social care 
• Highly skilled communicator with professionals and partner organisations; young people and their families with evidence of collaborative working.
• Ability to develop, motivate and empower staff and develop high performing teams whilst offering skilled support and management of performance.
• You will be expected to role model behaviour by caring deeply about your staff’s wellbeing, encouraging feedback and challenging constructively  
• Proven ability to be innovative and solutions-focused in the face of challenges.
• You take ownership of your personal development, and that of your direct reports .

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

Overview

High energy costs are a nightmare for millions of UK households, while huge profits are made at our expense. Poor housing and heating systems are a key part of the problem, along with dependence on polluting, climate-changing fossil fuels. FPA is a campaigning organisation that sets out to attack the root causes of fuel poverty along with the specific injustices facing people and communities. We want to see the UK’s energy system decarbonised as rapidly as possible, with a just transition for communities and workers.that includes affordability. 

Working closely with pensioners groups, trades unions, disabled campaigners, tenants’ organisations and others on the frontline of fuel poverty, we’re using protest and direct action to fight for real, sustainable solutions to the cold homes crisis. We are looking for a committed senior organiser, who shares our passion and values, to bring energy and imagination to developing our base and supporting our members to build their power.

About the role

Fuel Poverty Action (FPA) was started in 2011 by climate activists who wanted to ensure that the green energy transition doesn’t happen at the expense of those with less social and economic power. Rather, they saw the break with fossil fuels as an opportunity to end the scourge of fuel poverty in the UK - a chance to rethink priorities and design inequality out of the energy system.

Immediately, they were drawn into community-based struggles for energy justice, against false, profit-driven solutions and maladministration of ‘green’ measures with no accountability to tenants and residents.

Over the years others joined the fight, growing FPA to a small membership-led organisation comprising people at the sharp end of fuel poverty - people of all ages and backgrounds, mainly located in London. Since 2022, funding has enabled us to employ a small, dispersed team who are accountable to directors and a membership that is now UK-wide. 

We are now looking for an experienced, senior organiser to help FPA grow and evolve our membership network further. We want to reach more people and support members to be active within FPA so that we can build our political impact and remain meaningfully member-led. 

We are seeking a flexible person with significant leadership experience who will be confident working as part of a small team, capable of outward facing work and internal management. You will have experience of organising in collective campaigns,  including digitally, and a background in grassroots or community-based action, with a strong commitment to inclusive and anti-oppressive practice.

As the Organising Lead, you will join our Campaigns Lead and Operations Lead as the third pillar of our self-managing Coordination Team. While line-managing other colleagues and enabling the contributions of members who are unpaid, you will yourself be a member of FPA, and answerable to the group. 

We use the digital platform Action Network to run campaigns and communicate with FPA supporters. Our ideal candidate would have the skills to incorporate ladders, tags and custom fields into our digital campaigns to maximise online to offline impact and convert list growth into membership. They would also actively maintain relationships with existing members who are not always confident with online communication tools. 

There is a lot of scope to bring new ideas and perspectives to shape our work.

What you might find yourself doing:

Strategy development: Leading on creation of a new membership growth and retention strategy in collaboration with existing members

Growing our base: Boosting in-person recruitment and using Action Network to build a digital pipeline into membership

Communications: Ensuring members are connected and informed through one-to-one calls, emails, members’ section of the website, WhatsApp groups and other platforms. 

Member development: Building one-to-one relationships with members, understanding their interests, linking them to opportunities and providing feedback and follow-up

Member activation: Supporting members to participate in our own and allies’ events, actions and mobilisations, digitally and on the ground

Speaker invitations: Representing FPA at events and in media as well as supporting members to do so

Capacity building and training: Providing tools, advice and training to members and supporters, including to FPA’s local groups in Glasgow, Manchester and London

Administration: Managing onboarding systems and securely maintaining records

Organisational management: As part of the self-managing Coordination Team

Line management: Providing light touch management for one or more colleagues

Online meetings: Including prospective member induction interviews and regular members’ meetings which you organise and facilitate

About You

Essential requirements. You’ll thrive in this role if you:

• are highly organised, comfortable self-managing and detail-oprientated in routine admin tasks

• have demonstrable skills in organisational and people management that are relevant for a remote team

• are instinctively collaborative and able to communicate warmly, openly and honestly with colleagues

• are self-motivated, flexible and positive about remote team working, ready to take responsibility for pacing yourself and maintaining your well-being at busy times

• have excellent communication skills, including verbal, written, editing, IT skills, and listening 

• are agile in your use of digital platforms to communicate with different audiences

• have a strong affinity with FPA’s aims, objectives and organisational values of solidarity, empathy and respect

• have a proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion 

• have excellent relationship-building skills, with the ability to communicate complex ideas clearly and sensitively, and work effectively with diverse individuals, including those directly impacted by injustice and oppression 

• are confident and creative in your approach to running online and in-person meetings

• have several years of experience in organising or campaigning on issues of poverty and/or the climate, housing or energy 

It is also desirable (but not necessary) for you to have:

• experience of using Action Network or similar platforms to build an activist pipeline

• the skills to craft compelling calls to action and design digital content optimised for engagement

• experience of providing training tools, skills and hand-holding to those at the sharp end of the polycrisis

• links and ongoing relationships with networks and movements with similar aims or values to Fuel Poverty Action

• experience of horizontal organisations and ways to promote staff wellbeing and sustainable remote working 

Compensation Policy 

We’ll compensate team members on the following basis:

• All salaried team members are contracted on the same terms and conditions

• We have a 30 hour week maximum for all team members - most commonly worked as 4 x 7.5 hour days

• Team members are paid an equitable and sustainable compensation rate which is the pro rate equivalent to a full-time (5 day) salary of £40-45,000, regardless of role or level of experience

• Our compensation rates have been set following Platform’s best practice Social Justice Waging System:

Annual salary (30 hours per week):

• Band 1 - No dependents or children and inherited wealth: £32,000 

• Band 2 - One or more children or dependents and inherited wealth OR No inherited wealth but no children or dependents: £34,000

• Band 3 - One or more more children or dependents and no inherited wealth: £36,000 

Further details

• 3% employer-matched pension

• Genuinely flexible working

• 25 days holiday per year, plus bank holidays

• A progressive parental leave policy

•  £15 / month working-from-home broadband stipend 

We have no central office or workspace budget, so it is imperative that you are comfortable working from home

Some costs-paid travel and monthly evening and occasional weekend working will be required

We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people and those who identify as working class or have done so in the past 

The appointment will be for one year with a hope of extension, funding permitting, and a four month probationary period